Phone problem - LG G5 Questions & Answers

When making a phone call I get the prompt "Google voice or carrier" and have to select carrier to complete the call. This just started happening, how do I disable Google voice?

Gman3445 said:
When making a phone call I get the prompt "Google voice or carrier" and have to select carrier to complete the call. This just started happening, how do I disable Google voice?
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Uninstall? You look in settings of google voice? Has option for what your asking. Mine working fine with latest version.
Sent from my LGE LG-H830 using XDA Labs

Related

[Q] How to Set Up Google Voice Voicemail on Note - Errors out

Has anyone gotten Google Voice working on their AT&T Note? It errors out when I try to switch to it via the app or through settings -> call -> Voicemail service.
Mine works just fine without setting it up at all. I get visual voicemail and everything.
Reinstall and run the setup by launching the app
Sent from my MB860 using Tapatalk
I got the same error over and over, finally got it working by manually putting in my google voice number into the call forwarding settings, worked right away
Sent from my SAMSUNG-SGH-I717 using XDA App
I am having same issue. Reinstall didn't help. Anyone got solution?
Sent from my SAMSUNG-SGH-I717 using xda premium
Same issue here.
I'm having the same issue.
---------- Post added at 03:26 PM ---------- Previous post was at 03:24 PM ----------
Actually i take that back, i tried again and it worked for some reason.
I had this problem in order for me to fix it i went to google voice from my computer, deleted my phone from the list in google voice and then set my phone up again from my computer. after that it all worked fine.
Similar problem - just Error with no more information and an OK/Cancel button
Re-install didn't work.
I ended up using the code from GV to "activate" the phone and that set all the forwarding numbers. It appears to be working, but doesn't say that Google Voice is the provider.
Still would be nice if MMS would work with AT&T/GV, especially since the messages just get dropped.
I had the same issue. Make sure it says ATT in carrier when you log into google voice (the website). If it doesn't, try to redetect it. Mine still showed Sprint for 48 hours before it detected I was actually on ATT.
Also entered the codes as mentioned on this site:
http://kalsey.com/2010/10/using_goog...cemail_on_att/
The important part to save you a click through:
"Second, open up your phone’s dialer and dial the following, replacing 1234567890 with your new Google Voice phone number…
*61*1234567890# (then hit send)
*62*1234567890# (then hit send)
*67*1234567890# (then hit send)
You should see a message appear on your phone after each time you press send. This will set up your AT&T account to take all calls when the phone is busy, when you decline a call, or when your phone is turned off or out of range and forward the call to your Google Voice number."
After doing the above I was able to change Carrier in settings to Google Voice without any problem.
Alternatively, you should be able to dial *004*xxx-xxx-xxxx# (where xxx-xxx-xxxx is your Google Voice phone number) and press call and it will automatically set everything up as well.
inconceivable said:
Alternatively, you should be able to dial *004*xxx-xxx-xxxx# (where xxx-xxx-xxxx is your Google Voice phone number) and press call and it will automatically set everything up as well.
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Click to collapse
This is what I did and it worked perfectly.
Sent from my Samsung Galaxy Note.
Using either the single code or the individual codes, the forwarding numbers are all fine, but I still cannot change the provider to Google Voice. I don't know that that hurts anything.
Sent from my SAMSUNG-SGH-I717 using XDA App
caderoux said:
Using either the single code or the individual codes, the forwarding numbers are all fine, but I still cannot change the provider to Google Voice. I don't know that that hurts anything.
Sent from my SAMSUNG-SGH-I717 using XDA App
Click to expand...
Click to collapse
Mine says that Im using "My Carrier" but I'm actually using GVoice. No problems at all.
Sent from my Samsung Galaxy Note.
caderoux said:
Using either the single code or the individual codes, the forwarding numbers are all fine, but I still cannot change the provider to Google Voice. I don't know that that hurts anything.
Sent from my SAMSUNG-SGH-I717 using XDA App
Click to expand...
Click to collapse
caderoux, you should be fine. As long as the forwarding numbers are there it should automatically go straight to your G Voice inbox. You can always call yourself to double check...
Just had to go into Settings->Call->Call Forwarding and set the "Forward when unanswered" to my Google Voice number. For whatever reason, "When busy" and "when unreachable" were set properly, but the "when unanswered" wasn't being set by the setup process. However, voice worked fine once that was manually set.
I was also having problems manually setting it up, so i called the *004*xxx-xxx-xxxx# code with my google voice number and its working perfectly now.
Setting up through Gvoice did not work.
Dialing the code on my phone gives me a "call cannot be completed" message.
I had to go into Settings->Call->Call Forwarding and manually set all three forwarding numbers.
Edit: I just realized I was missing the # on the end of my gvoice number. The code worked when I put it in correctly.

Google Voice Help

I can not figure this out. When I go to change it I get the error/warning, hit yes, and then another error and am not allowed to change provider to google voice. Some said to change the voicemail number. I changed it to the google voice access number and did no good. Does anyone else have this working?
nstong said:
I can not figure this out. When I go to change it I get the error/warning, hit yes, and then another error and am not allowed to change provider to google voice. Some said to change the voicemail number. I changed it to the google voice access number and did no good. Does anyone else have this working?
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Go to your google voice settings page on google.com/voice. Under your mobile phone should be an option to activate google voicemail for that device. Click it and follow the manual instructions it provides. If it's already activated, deactivate it first then activate it again.
Is the right carrier listed in your google voice account? If you're porting to ATT you have to wait for it to show ATT before gvoice will activate correctly.
Its a bug. Just set it all up as asked and it will go to Voice as ur voicemail.
Sent from my SAMSUNG-SGH-I717 using xda premium

is google voice working for you guys?

wondering if someone could please check as I am not getting texts and when someone calls me it goes to voicemail and I don't get the message.
Are you using Google Voice separate from your actual Sprint number or did you have your Sprint number made into your Google Voice number (though using the sprint integration, not actually porting your number to GV)?
If it's the latter, here's what happened to me. I had been using Google Voice & Sprint integration on my EVO 4G. Immediately after activating my SG3 last night everything was still working, but when I got up this morning I logged into the Google Voice web interface and realized something had been borked. I didn't have a phone number associated with my Voice account at all, and calling my cell number from my office phone sent me to Sprint voicemail rather than GV voicemail.
There was also no Phones tab under GV settings (and Settings was missing a good number of the tabs that are usually there) since sometime after the activation process it disabled the GV integration and my GV account no longer had a number at all.
No worries, I just clicked the "Get A Google Voice Number" (or however it was worded) in the left column on the web interface and went through the process again. I said I had an existing number, and it asked me to type it in to get my options. It recognized it as a Sprint number and asked how I wanted to integrate it. After that everything set up like it was before and I didn't even have to re-record my GV voicemail message since it was still there.
Hope this helps.
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
I did the integration method... but when I got to the screen after the choice of using a google voice number or the sprint number, the button was disabled. I rebooted my phone and everything worked fine. I get phone calls on my sprint phone from my google number, my phone also displays on their caller ID as my google number. Hell, I can even get MMS now to my google number (forwarded to my phone's messages) that I didnt think I could before.
something to check
i just had a similar problem. i was screwing with groove-ip and i stopped receiving calls.
go to google voice on your pc
go to settings
it should show you the "phones" tab, if not, get there
make sure you don't have any other phones checked for "forward calls"
i had "google chat" checked and it screwed me up
hope this helps
stu5797 said:
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
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Click to collapse
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
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Click to collapse
Just wanted to conform that this does work...in case their was any doubt.
Sent from my Sprint Galaxy S3
MMS on google voice
Is there anyway to get mms on google voice or at least have them forwarded to email
sockaplaya22 said:
Is there anyway to get mms on google voice or at least have them forwarded to email
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As far as I'm concerned no, only sprint customers, at least my friends did coning but it didn't work for me
Sent from my SGH-T999 using Tapatalk 2
What is the point of gv anyway? I used it for a few days and never seemed to get much use out of it
Sent from my SGH-T999 using xda premium
It works great night at you just need to manually set it up in forwarding section or go to Google voice website under settings to get the number string to put in.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
don't forget to activate the phone through Voice.Google.com
Sent from my SPH-L710 using xda app-developers app
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
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Click to collapse
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
KryptosXLayer2 said:
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
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Click to collapse
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
mercado79 said:
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
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Click to collapse
You're right, I can change the number listed manually, but it still says "My Carrier" and not "Google Voice" on the voicemail service even though the number listed is now my GV number.... I got with tech support at AT&T and they called Samsung to assist with this, but I don't know why they did, it's an issue with AT&T and most likely Visual Voicemail preventing me from being able to change the voicemail service from "My Carrier" to "Google Voice" and Samsung couldn't do anything to fix it
I was only able to switch my VoiceMail provider from AT&T to GoogleVoice by using the dialcode listed @ voice.google.com (*004*<insertyourGVnumberhere>#), and it works, even though the Dialer settings still shows "My carrier" instead of "Google Voice" as the provider, and attempting to change it in the dialer still says "Forwarding number change failed".
Anyway, my problem now is that I can't for the life of me figure out where to change the timeout before it forwards to VoiceMail. I test-called from another phone and it rings for at least 60 seconds(!) before forwarding to GoogleVoice, instead of the 15 or so it used to be.
Where do you change this, or can you

[Q] Is anyone using google voice for voicemail successfully?

Hey guys,
I'd like to ask you if anyone is using the google voice as it's main voicemail provider? I've installed the google voice app, however I'm unable to switch from the verizon voicemail to google voice. Is this the same thing like the hotspot, i.e. locked to verizon?
I've tried also to change settings manually by going to contacts > settings > voicemail service. The error that I get is
forwarding number change unsuccessful. Please contact your carrier if this problem persist
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Click to collapse
Anyone that's not on verizon that's using google voice with no problems?
thank you,
I use it with no problem. You can get your google voice number by logging in to google in a browser and clicking on voice in the more section. You will see your google voice number. Dial *71 and that number to forward your voicemail to that number. *73 will undo that change if you need to go back.
Sent from my Nexus 10 using XDA Premium HD app
Do all three of the steps below and it should work.
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
All I did was call Verizon and tell them to cancel my voicemail service and since then Google voicemail has been working great
I had no problems with Google voice mail. It says it failed to configure when I tried to switch it in setting. I clicked to still switch it, and it works just fine.
HtC DNA
XDA App

Google Voice on T-Mobile HTC One

Anybody else using Google Voice on the HTC One? No matter what options I choose, when I call people my new T-Mobile number shows up instead of the Google Voice one. It ignores the "Use Google Voice to make all calls" option.. Any Ideas?
ebaychuck said:
Anybody else using Google Voice on the HTC One? No matter what options I choose, when I call people my new T-Mobile number shows up instead of the Google Voice one. It ignores the "Use Google Voice to make all calls" option.. Any Ideas?
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Click to collapse
I don't know if it's related to your problem but every time I try and switch to Google voice I get the error
"Failed to retrieve and save current forwarding number settings. Do you want to switch to the new provider anyway?"
I hit yes and then I get the error
"Forwarding numbers change unsuccessful. Please contact your carrier if this problem persists."
Have you gone to the website, blown out your number there, then setup the phone again?
Du22ty said:
I don't know if it's related to your problem but every time I try and switch to Google voice I get the error
"Failed to retrieve and save current forwarding number settings. Do you want to switch to the new provider anyway?"
I hit yes and then I get the error
"Forwarding numbers change unsuccessful. Please contact your carrier if this problem persists."
Click to expand...
Click to collapse
Yes. There is that error too.. To get around that you can manually set up the Voicemail number by using *004*[phone number]#. I believe you have to turn WI-Fi off for it to work.
I think you can also call T-Mobile and give them your voicemail number to set up.
ebaychuck said:
Anybody else using Google Voice on the HTC One? No matter what options I choose, when I call people my new T-Mobile number shows up instead of the Google Voice one. It ignores the "Use Google Voice to make all calls" option.. Any Ideas?
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Click to collapse
When I call out my Google number shows up fine.
Sent from my HTC One using xda premium
jlczl said:
When I call out my Google number shows up fine.
Sent from my HTC One using xda premium
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Click to collapse
Do you call out from the built-in dialer or from Google Voice. Mine shows when I call from Google Voice but not from the integrated dialer.
ebaychuck said:
Do you call out from the built-in dialer or from Google Voice. Mine shows when I call from Google Voice but not from the integrated dialer.
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Click to collapse
From the built in dialer.
Sent from my HTC One using xda premium
---------- Post added at 01:15 PM ---------- Previous post was at 01:12 PM ----------
Just a note that when I dial without an area code it doesn't show my Google number, it'll show my TMo number. It's been like that with previous phones too though.
Sent from my HTC One using xda premium
jlczl said:
From the built in dialer.
Sent from my HTC One using xda premium
---------- Post added at 01:15 PM ---------- Previous post was at 01:12 PM ----------
Just a note that when I dial without an area code it doesn't show my Google number, it'll show my TMo number. It's been like that with previous phones too though.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Wow.. I think that was the issue. My old phone must have been adding my area code. I guess I'll have to add area codes to some contacts or find the option to do it for me.
Thanks for your help.
ebaychuck said:
Yes. There is that error too.. To get around that you can manually set up the Voicemail number by using *004*[phone number]#. I believe you have to turn WI-Fi off for it to work.
I think you can also call T-Mobile and give them your voicemail number to set up.
Click to expand...
Click to collapse
I also did this, and it works insofar as missed calls ARE now forwarded to Google Voice. However, my phone still uses "My carrier" as the Voicemail service in Settings and, unfortunately, I don't get any notifications from Google Voice for new VMs.
Not sure if there's any relation, but I can't even set up my T-Mobile Visual Voicemail. It just times out, and tech support said "known error, try back in a few days".
dinamael said:
I also did this, and it works insofar as missed calls ARE now forwarded to Google Voice. However, my phone still uses "My carrier" as the Voicemail service in Settings and, unfortunately, I don't get any notifications from Google Voice for new VMs.
Not sure if there's any relation, but I can't even set up my T-Mobile Visual Voicemail. It just times out, and tech support said "known error, try back in a few days".
Click to expand...
Click to collapse
Mine says the same thing in the Voicemail settings but as far as I know it works fully. I have gotten voicemail notifications from the Google Voice app.
ebaychuck said:
Mine says the same thing in the Voicemail settings but as far as I know it works fully. I have gotten voicemail notifications from the Google Voice app.
Click to expand...
Click to collapse
I'm having the same issue in call settings. I cannot switch from "my carrier" to "google voice" without an error. Google voicemail works properly but I don't get a real notification. I have it setup now so ill just get a text message.
EDIT: got it! I just uninstalled and started all back over again.
This has been going on for awhile now... I have the same issue on my S3. The MMI code doesn't even work, it errors out. T-Mobile has manually set it and it still doesn't work. The only time that Google Voice picks up instead of my T-Mobile voicemail is if they call my Google number AND I don't send it to voicemail but let it ring out (otherwise it goes to T-Mobile voicemail). Frustrating as hell.
I was able to fix it by setting all the numbers in the Call Forwarding settings to my Google Voice number. It still says "My carrier" in the call settings, but missed calls forward to my GV voicemail and I get a notification.
Stargazer418 said:
I was able to fix it by setting all the numbers in the Call Forwarding settings to my Google Voice number. It still says "My carrier" in the call settings, but missed calls forward to my GV voicemail and I get a notification.
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Click to collapse
Thank you for that, I never thought to try that. It worked great!
Have you tried going on GV, disabling past phones, and activating the new one? There is an option where you will enter a code (do it without wifi calling on) which is like **044*GOOGLEVOICENUMBER#
It will send a code to fix the forwarding. Did that and had no issues, it's under the settings option if you log on to GV..
ive been having the same trouble
Pre-paid T-Mobile customers can't use GV for voicemail because there is no call forwarding.
[QUOcancelTE=Benjimang;40823987]ive been having the same trouble[/QUOTE]
This is what worked for me. This informing following info was found in a Tmobile forum. The 1st step likely isn't necessary but was done during my stumbling to a solution.
1. **004*1(Google voice number) #
Again that part may not be necessary.
2. **61*1( Google voice number) #
This command forward calls if no reply
3. **62*1( Google voice number) #
This command forwards calls if not reachable
4. **67*1(Google voice number) #
This command forwards calls when busy.
Note: to check status of forwarding use the following commands .
*#61#
*#62#
*#67#
To cancel forwarding use the following commands .
##61#
##62#
##67#
The following command changes forwarding delay.
Also,it is untested by me so I'm not certain if the forwarding number should be changed to the Google voice number or left as is try at your own risk.
**61*18056377249**seconds#
(For example, 5, 10, 15, etc.)
I found on the T-mobile forums that the way to fix this is manually set the call forwarding settings to your google voice number. That has worked for me and so for no issues. Pretty sure dialing the ** numbers is what the Call forwarding menu does in the background.
Seems to me like google voice doesn't work with wifi calling.
It's weird, seems like when I'm on wifi and someone calls me, it goes into a loop.
It'll ring on my phone, caller will get call forwarded but it seems to forward back to my phone so it rings back again.
Has anyone gotten google voice working with wifi calling?

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