Custom Rom (on i9300) not working on Virgin Mobile UK - Galaxy S III Q&A, Help & Troubleshooting

So the other week i put Lineage 14.1 7.1.1/7.1.0 rom on my samsung galaxy s3. I just switched to virgin mobile uk i was previously with giffgaff and giffgaff worked completely fine on this phone and rom. Yes my phone is unlocked. It was originally on a EE contract then i unlocked it and used it with giffgaff (02). The problem i'm having is when i put the Virgin Mobile UK sim into the phone and boot it up it says "Emergency Calls Only". When i go into the network settings and mobile networks and search for mobile networks it shows T-Mobile UK (EE which is who virgin mobile use), Vodafone, O2 and Three. (These 3 here have a padlock icon at the end while T-Mobile does not. Im guessing this is good. When i tap on it it refuses to connect and just tells me to try again later. It might be worth noting that when i start up the phone it briefly says "Emergency Calls Only - Virgin" at the top of the handset which i assume its connected for a second and then disconnects, loses connection or gets kicked off? I was on the phone to Virgin for 20 minutes and after i told the guy i was using a custom rom he did say it might be possible that Virgin does not allow anyone with a custom rom on the network.
Is this possible?
Has anyone else ever used a custom rom on Virgin Mobile UK, could you connect or did you have problems?
Thanks, Luke.

Have you set the apn settings?.
Beamed in by telepathy.

Apn settings affect data and should not affect voice service.
Only way to test the Virgin rep's assertion would need to flash back to stock and try the sim.

audit13 said:
Apn settings affect data and should not affect voice service.
Only way to test the Virgin rep's assertion would need to flash back to stock and try the sim.
Click to expand...
Click to collapse
Quite sure my s3 on a custom kernel was once using vermin so i doubt they'll block custom roms from the network..
Without apn settings you might get as far as edge but certainly wont get 2g or higher.
Beamed in by telepathy.

I think flashing a stock ROM and then trying to connect is the only way to eliminate another possible factor.

Ok, i'll try stock rom then i guess. What do you mean "Without apn settings you might get as far as edge but certainly wont get 2g or higher." I don't get any signal at all so that can't be the problem.

Does or can anyone help me find a faster download link or mirror for a UK version of the stock rom. Samsung-Updates download link from rapidgator is so slow. 7 hours *tears*

The only other place is sammobile.com but that may only be a bit faster.

ldyte1 said:
Does or can anyone help me find a faster download link or mirror for a UK version of the stock rom. Samsung-Updates download link from rapidgator is so slow. 7 hours *tears*
Click to expand...
Click to collapse
If you need the btu 4.3 get it here https://drive.google.com/file/d/0B4vTiHTBB629OVlvY0pkcXN4ak0/view?usp=drivesdk
Beamed in by telepathy.

Tried stock rom, still no luck. Any other ideas? The Virgin guy said it could be a very very small chance that its the sim. But the fact it quickly displays virgin at boot up makes me think the sim is fine.

Maybe try the Virgin sim in another phone? Phone shows the correct imei? Not blacklisted?

Yeh I need to try this, literally no one in my family is on EE or anything using EE. What if the SIM does work in another phone what could be the problem with mine? Phone does show correct imei and it can't be blacklisted since it works with my giffgaff SIM.

Have you recently "moved house" from giffgaff to virgin and ported your number?. Your sim might not be activated. Im swinging with that from this point forward.
Text READY to 789678 from your old phone & SIM and your new sim if that doesn't work.

Moved house? Do you mean like switch from! Giffgaff to virgin? If so yes I just have switched. I was planning to keep my number but since I haven't got network I can't and haven't told them the PAC code.
How can I text a number of I don't have single or does that still work? ?
It is possible it's not active but the guy on the phone told me it was, he even got me to tell him the end 3 digits off the SIM to check.
The reason it's possible is because I ordered the SIM from them and the first one that was supposed to be delivered by YODEL was never delivered I called them that evening and they said we will just sent out another SIM anyway and so they did. This second SIM they sent out is the one I'm using and it might be the first SIM that is only active. But the fact the Virgin rep asked for the numbers of the sim and then told me it's active...I really don't know

Regardless, you must activate the sim, try the text i stated, if no joy try to call vm from the new sim and tell them the pac code then they swap the numbers over. If it doesn't ring out then I'd take it to carphone warehouse and ask them to set up the new sim card.
The sim is active as in it is alive and sending a response but it looks like the actual line attached to it isn't active. Sim cards must be activated to prevent the number attached to it from going stale as there is a forever decreasing amount of 07 numbers available for networks.
I'm convinced that the sim isn't activated, it will currently be a payg sim and might need to be topped up to activate it, then you transfer any number and remaining credit to your new contract/payg sim (if required).
You should still be able to call the carrier on an inactive line so long as the sim is alive. Failing that use a landline.
Beamed in by telepathy.

Well i've called virgin again and they say it is active. It has been over 24 hours. I've tried it in 2 other phones and it just doesn't connect. They even sent out a 3rd sim now and same problem. Definitely a problem there end then, i'm thinking?

ldyte1 said:
Well i've called virgin again and they say it is active. It has been over 24 hours. I've tried it in 2 other phones and it just doesn't connect. They even sent out a 3rd sim now and same problem. Definitely a problem there end then, i'm thinking?
Click to expand...
Click to collapse
Did you try the text to activate the sim?. As I said, the sim can be active as in valid to the system but not necessarily activated to prevent the number going stale and being returned to the pool after 6 months on no use.. Even if there is no signal at all you should have at least tried it once.
Maybe the sim is payg and needs a topup to activate. That could be another restriction.
I don't have any simcard documentation so I'm shooting at fish in a barrel but surely 3 sim cards on the trot can't be faulty. Something is amiss..
Beamed in by telepathy.

Related

Never had a 3G connection...I think?

Hey all,
Currently using an unbranded HTC Hero on Orange, unsure if I am getting a 3G connection though, icon wise I constantly have a "G" but unsure if it should show "3G" instead, also seen an "E" a couple of times which I assume is Edge but didn't know Orange supported it.
Just wondering if a 3G icon as such actually exists? If so could it be a setting somewhere I haven't got configured correctly?
Thanks
Russ
Could be 2 things.
You have use only 2G networks checked in the settings
OR
You need a new sim, although the phone supports 3G your sim needs to as well. If you are still using an old sim which was from a non 3G mobile then you need a new one. Contact your provider to ask them for a new one (you will keep your number).
how to REALLY find out whether you are connected with 3G? i mean not just looking for that 3G symbol ;-)
barryallott said:
Could be 2 things.
You have use only 2G networks checked in the settings
OR
You need a new sim, although the phone supports 3G your sim needs to as well. If you are still using an old sim which was from a non 3G mobile then you need a new one. Contact your provider to ask them for a new one (you will keep your number).
Click to expand...
Click to collapse
I had to do this a while back, if you have never bought a 3G phone from Orange you probably have a 2G SIM. Call them and they will send you a new one for free.
So I'm right in thinking there should be a 3G icon? I'll get onto them thanks
Well in a very strange turn of events I may actually benefit from this. Having called Orange to ask for a 3G SIM (they confirmed I had 2G) they basically said it wasn't possible to do a straight swap, something about contracts.
After a bit of complaining they have basically come to the conclusion that the only way to help me out is to restart my contract from scratch and send me out a new 3G handset along with the SIM.
So not only will I have my beloved Hero running on 3G I will also have an as yet unspecified 3G handset for sale!
Just waiting for them to call back
And the handset I will be getting...a HTC Touch 3G!
Should fetch a pretty penny
Thats really bull**** why can't they swap your sim card. i had vodafone sim card i lost it and went to vodafone they give me a new sim card directly 5 minuts later it was active. its very weird that they have to give you new contract.
thats ****in crazy! i'd not accept that!
Replacing like for like isn't an issue, it's because I need to "upgrade" the SIM card as such that they have a problem.
Still, works out nicely for me considering I was only 4 months into my contract and have a pretty sweet deal of £15 a month for 200 mins, unlimited txts and 500mb data. So no complaints that I have to restart my contract.

no network problem !!!

hi all
please i have problem ,the is not network in my phone (no signal)
am change the mobile but the same problem, am try to use manual search for network when i find it n try to connecte to it , its say u can not register to this network, and am type the secret code in virgin mobile which show me to which network am connect its say you r not rigester to network
any one have experiance in this type of problem?where is the problem exactlly in my sime card or in the network comapny (virgin)
regards
peo306 said:
hi all
please i have problem ,the is not network in my phone (no signal)
am change the mobile but the same problem, am try to use manual search for network when i find it n try to connecte to it , its say u can not register to this network, and am type the secret code in virgin mobile which show me to which network am connect its say you r not rigester to network
any one have experiance in this type of problem?where is the problem exactlly in my sime card or in the network comapny (virgin)
regards
Click to expand...
Click to collapse
1. Has this situation been occuring since the beginning? I mean , have you ever connected to the network?
2. Is your phone simlocked? If not , I'd suggest you to check if another sim card (preferably another company) works properly. If works , try changing the sim card first.
No Network
Hi,
Im also struggling with the same problem, its most frustrating being without the fundamental function of a mobile phone. Im on O2. It all started when 2.1 updated on my X10, since then my phone doesnt connect to O2 network.
Ive tried removing the sim, cleaning etc. then putting back in.
Tried swapping my sim with a friend (same network), no problem with the sim.
Just tried re-booting my phone (re-updating), no joy.
The last resort i guess before sending it in to O2 is to throw out of the window?
Any ideas?
Thanks
p.s. new HD camera does nothing but 'force close'.
thx for replay
my phone unlocked n and am try another simcard with another company its woks n am check my sim card in another phone its not work
first am got update (change region nomber method) befor 4 days ago n its work with me after update without problem but yesterday am not there is no network
i feel like my sim card banned from virign network so i don't know where is the problem in my sime card or in virgin network but am not feel i have problem in my phone coz its work with another sim card n my sim not work in another phone.
nomis26 said:
Hi,
Im also struggling with the same problem, its most frustrating being without the fundamental function of a mobile phone. Im on O2. It all started when 2.1 updated on my X10, since then my phone doesnt connect to O2 network.
Ive tried removing the sim, cleaning etc. then putting back in.
Tried swapping my sim with a friend (same network), no problem with the sim.
Just tried re-booting my phone (re-updating), no joy.
The last resort i guess before sending it in to O2 is to throw out of the window?
Any ideas?
Thanks
p.s. new HD camera does nothing but 'force close'.
Click to expand...
Click to collapse
Have you checked the APN settings?
Tony_C said:
Have you checked the APN settings?
Click to expand...
Click to collapse
ANP setting concerning when u don't have 3G connections not the main signale
up.....up.....up
peo306 said:
thx for replay
my phone unlocked n and am try another simcard with another company its woks n am check my sim card in another phone its not work
first am got update (change region nomber method) befor 4 days ago n its work with me after update without problem but yesterday am not there is no network
i feel like my sim card banned from virign network so i don't know where is the problem in my sime card or in virgin network but am not feel i have problem in my phone coz its work with another sim card n my sim not work in another phone.
Click to expand...
Click to collapse
I remember somebody had problems with new iPhone and old original ATT SIM-cards. ATT just gave a new SIM-card - it was a kind of incompability. Maybe you should go to Virgin tech guys and ask them to fix the problem.
I have strange thing with my phone when it was locked - I used old proxy-SIM and it worked fine with 1.6, but after I flashed it up to 2.1 it worked around 16 hours and eventually told me that there is no service - just like yours. Nobody had similar experience, but look like strange things are possible with those really smart phones. After unlocking - no problems for now.
Che Kirila said:
I remember somebody had problems with new iPhone and old original ATT SIM-cards. ATT just gave a new SIM-card - it was a kind of incompability. Maybe you should go to Virgin tech guys and ask them to fix the problem.
I have strange thing with my phone when it was locked - I used old proxy-SIM and it worked fine with 1.6, but after I flashed it up to 2.1 it worked around 16 hours and eventually told me that there is no service - just like yours. Nobody had similar experience, but look like strange things are possible with those really smart phones. After unlocking - no problems for now.
Click to expand...
Click to collapse
me too i think i have problem with my sim card, am already contacted the service clients but not solution till now !!!!!
i think after update, x10 will made variation of m-voltage which supported to sim cards, so directly burned( if the variation of voltage related with used area of sim-cards ,that's depends on our operators)
peo306 said:
me too i think i have problem with my sim card, am already contacted the service clients but not solution till now !!!!!
i think after update, x10 will made variation of m-voltage which supported to sim cards, so directly burned( if the variation of voltage related with used area of sim-cards ,that's depends on our operators)
Click to expand...
Click to collapse
I don't think, the X10 can damage SIM-card since SE always targets world market and takes in attention any regional differences. Virgin is not a real carrier, it is a mobile virtual network operator (MVNO) and uses Orange network as an underlying carrier. The last resort is to claim that you lost you phone (with the SIM card, of course) and ask for replacement. They can charge you (I used to pay $25 for T-Mobile USA in the nearest dealer shop, but didn't do any research since I needed the phone badly).
There is another possibility - as I know, ATT automatically changes the plan for their subscribers to a data-plan that is obviously more expensive as they recognize the new phone as a smartphone. It is weird practice, but see - it is possible, so be sure what's going on with your carrier.
please help me with network problem
i was trying different roms to flash, it was not good enough for me after with recovery i restore my backup original rom but no network, no signal, the sam problem with other roms, i changed sim cards as well no signal, when i make phone call there is a message ( CALL NOT SENT, PLEASE DIAL AN EMERGENCY NUMBER)
PLEASE HELP ME TO BRING BACK MY PHONE
i think you restore you old rom with wrong Baseband so try to search in xda you find which is the match baseband to ur old rom thats all

samsung vibrant not registering on t-mobile or simple mobile network

i bought a new in the box samsung vibrant off craigslist to use on simple mobile, i unlocked the vibrant it works on both at&t and H20 but not t-mobile or simple mobile. anyone out there have a solution i can't call t-mobile since i am not an account holder and advice would be appreciated
bad simcard or if the phone is registered on diferent carrier put timobile sim card and try to unlock your phone with it
its not the sim card it works fine in my mytouch 4g with simple mobile, the sim is not blocked i believe the phone must be block from system by imei
put the simcard in and unlock the phone again ! ! duhh
???????
bartek25 said:
put the simcard in and unlock the phone again ! ! duhh
Click to expand...
Click to collapse
sarcasim is a good thing but maybe you aren't comprehending what i am saying duhh!!
i own NSPRO box and have unlocked the galaxy S phones quite frequently, the phone is sim unlocked for any sim card or gsm carrier, what i am saying has nothing to do with unlocking with the sim card in( which i tried for ****s and giggles). the problem is the vibrant is not recognized on the network , i have tried my sim and several other t-mobile sims the phone doedn't receive signal on t-mobile network or simple mobile( which is a NVO of t-mobile)so what i am asking is does t-mobile block imei's from their network and is their a solution other then changing imei of the phone which i do not wish to do although i can change imei i will not since it is illegal.
the problem
let me clarify it actually says on the screen
"not registered on network"
anyway to register it on system???
its unlocked and works on at&t, h2o and all other gsm carriers except t-mobile and simple mobile
clone another imei, that will solve this problem, There is an app that allows you to give you a new I D # to your phone
I am same problem here everytime try to make call it says "Not Registered on the Network", SIM card works fine on different phone, also other SIM when inserted on Vibrant gives same message.
Under Settings> Wireless> Mobile network settings does not allow access...
Can someone help resolve this situation.
Thanks,
I am also
having the same problem. I purchased a used Vibrant from my friend whom defaulted on his bill so he sold his phone to me. When I attempt to use the T Mobile prepaid SIM or a regular T Mobile SIM it will not allow me to connect to the network. It stays on (Searching) or (No Service) but the date and time updates so I know it is connecting, just not able to use the network. Is there anyway to get around this problem or do I need to root and unlock to go to another carrier?
Hi guys I am having similar issue, please help
I was using bionix 1.3.1 by team whiskey, whats your advice do I change to ICS, will that solve the problem or simple radio upgrade will solve the matter? I have gone through several sites and found that this problem is with many android mobiles since last 2-3 years. Is there no solution to this yet! I have tried Airplane mode, removing battery, downloading autocut and all those basic methods but to no help ...
I have the same problem, did anybody find a solution?
I tried everything, flashed to stock, GB, ICS, JB.
My phone is unlocked and it only works on AT&T, the sim card is good, as I'm using it on my backup phone.
alberto02005 said:
I have the same problem, did anybody find a solution?
I tried everything, flashed to stock, GB, ICS, JB.
My phone is unlocked and it only works on AT&T, the sim card is good, as I'm using it on my backup phone.
Click to expand...
Click to collapse
So you have a T-Mobile sim that won't work on a vibrant?
???
samsgun357 said:
So you have a T-Mobile sim that won't work on a vibrant?
???
Click to expand...
Click to collapse
Same here. This all happened when I let my friend borrow my phone to put his SIM on it. It was a prepaid Simple Mobile SIM. It didn't work but after I went to put my SIM card back into my Vibrant, the phone never got service.
Funny thing is, my SIM works on one of my older phones, so I know the SIM still works, but my Vibe gets messages like "out of service" and "not registered on network" even through it still has some bars.
I think the problems relates to this thread: http://forum.xda-developers.com/showthread.php?p=37703090#post37703090
Somehow the bands on your device is messed up so you never get a signal. Not sure how to fix it but any solutions would be great.

Verizon to AT&T?

I'm on AT&T,but just bought a rooted S4 off someone with a Verizon ROM on it. Would I just need to flash a AT&T ROM for the S4 to be able to get the SIM card to work with AT&T?
Any help appreciated.
Same here. My friend gave me his S4 today and it is Verizon and running on the stock ROM. However, I am on AT&T. From what I hear this phone comes factory unlocked so you just plug in the SIM and it should be okay. Is there anything else that I need to know if I want to use this phone as my main?
3volution said:
I'm on AT&T,but just bought a rooted S4 off someone with a Verizon ROM on it. Would I just need to flash a AT&T ROM for the S4 to be able to get the SIM card to work with AT&T?
Any help appreciated.
Click to expand...
Click to collapse
mpvsuperstar said:
Same here. My friend gave me his S4 today and it is Verizon and running on the stock ROM. However, I am on AT&T. From what I hear this phone comes factory unlocked so you just plug in the SIM and it should be okay. Is there anything else that I need to know if I want to use this phone as my main?
Click to expand...
Click to collapse
After a brief visit with AT&T today, they installed a SIM card from their carrier into my phone, but it would not get speeds grater than EDGE at the time. 3G may have been possible, but it didn't see it right away. Also, they had to update the APN settings in the Settings -> More settings -> Mobile networks -> Access Point Names. Lastly, after searching the internet, Verizon carrier locks the GSM in the states. In other words, they make it so you can use GSM OUTSIDE the US but not allow AT&T or T-Mobile SIMS to be used in their devices. This is a carrier lock, not SIM lock, so they can get around the whole "well, our phones are sold SIM unlocked" bs. After calling a level two tech support, he told me that there is no such thing as a carrier lock or SIM lock, and he could not give me a code. The phone was able to make a voice call and send a normal text, but data sucked.
ghost0001 said:
After a brief visit with AT&T today, they installed a SIM card from their carrier into my phone, but it would not get speeds grater than EDGE at the time. 3G may have been possible, but it didn't see it right away. Also, they had to update the APN settings in the Settings -> More settings -> Mobile networks -> Access Point Names. Lastly, after searching the internet, Verizon carrier locks the GSM in the states. In other words, they make it so you can use GSM OUTSIDE the US but not allow AT&T or T-Mobile SIMS to be used in their devices. This is a carrier lock, not SIM lock, so they can get around the whole "well, our phones are sold SIM unlocked" bs. After calling a level two tech support, he told me that there is no such thing as a carrier lock or SIM lock, and he could not give me a code. The phone was able to make a voice call and send a normal text, but data sucked.
Click to expand...
Click to collapse
Sorry to disagree, but my SCH-i545 works on the AT&T network with an AT&T SIM installed.
I only get Edge because that's the only band that VZ and AT&T has in common in this area. Swapping out a SIM isn't going to fix that.
What you're finding about GSM locks applies to pre-LTE phones. The LTE phones are not SIM locked, aren't carrier locked. Period.

Verizon V10 on AT&T Mobile data wont turn on

Hey guys, recently switched to AT&T from verizon 2 months ago. The guy at AT&T typed in the APNs and all is good besides poor reception at my house. Last night i turned off mobile data to see if my reception to send a text got better. Now I cant get mobile data to turn back on... It says add mobile service please contact customer service and gives the verizon customer service number. Any ideas on how i can get it back on? I've tried everything i can think of besides activating it on verizon again....
You might need to manually enter your APN since this is a Verizon device running on AT&T. Also if you are using an AT&T SIM you might need to input an IMEI for AT&T to get back on. These are the issues you run into trying to use CDMA/Unlock phone for one carrier (unlocked does not mean full functionality on all networks, if that was the case there would be only a single model of the V10) on a GSM carrier.
Haxcid said:
You might need to manually enter your APN since this is a Verizon device running on AT&T. Also if you are using an AT&T SIM you might need to input an IMEI for AT&T to get back on. These are the issues you run into trying to use CDMA/Unlock phone for one carrier (unlocked does not mean full functionality on all networks, if that was the case there would be only a single model of the V10) on a GSM carrier.
Click to expand...
Click to collapse
I did manually enter the APN... It senses not connected to VZW and then says to call VZW customer service... might have to activate on verizon again turn on data and switch sim?
The same exact thing happened to me a month ago
Go to: Settings>Backup & Reset>Network Settings Reset
it will turn your data back on by default but you might have to put your APN info back in
hope this helps
youre amazing!

Categories

Resources