Hi everyone, i want your help with an small problem that i have that's been bothering me for quite a while now. As the title says, my phone will not connect via usb to my computer, no matter what i do. There are some interesting things you should know about:
-It does work with my cousin's phone, i don't know what the exact model is, but he can connect his phone in mass storage mode without any problem.
-It does work with another computer.
-I've used 2 different cables and when i had the luck of the pc finally recognising it, it says that the driver couldn't be installed. When i click on details, it says "unknown device" (but my phone is perfectly operational, i've had this kind of problem before with that unknown device thing, but it was with soft/hard bricked phones).
-I've installed Huawei drivers and still nothing works.
Neither my phone lets me hit the option to enable mass storage mode nor the computer makes a single sound when the device is connected, the phone does charge, but nothing more than that.
Ultimatesaber27 said:
Hi everyone, i want your help with an small problem that i have that's been bothering me for quite a while now. As the title says, my phone will not connect via usb to my computer, no matter what i do. There are some interesting things you should know about:
-It does work with my cousin's phone, i don't know what the exact model is, but he can connect his phone in mass storage mode without any problem.
-It does work with another computer.
-I've used 2 different cables and when i had the luck of the pc finally recognising it, it says that the driver couldn't be installed. When i click on details, it says "unknown device" (but my phone is perfectly operational, i've had this kind of problem before with that unknown device thing, but it was with soft/hard bricked phones).
-I've installed Huawei drivers and still nothing works.
Neither my phone lets me hit the option to enable mass storage mode nor the computer makes a single sound when the device is connected, the phone does charge, but nothing more than that.
Click to expand...
Click to collapse
Maybe check system settings within phone. There should be an option to enable media sharing via USB. Or be sure you've installed correct drivers. On Windows I assume.
Related
Hi.
Firstly, sorry about my English.
I am using HTC HD2 about 6 months. I was able to connect my phone with my pc by USB. But nowadays, i can't do it.
My PC is using Windows 7 64-bit.
Now, my problem is:
When i connect USB cable, there is no notification or sound in my PC. (like "a device connected to PC" or "a new hardware found" etc.)
Phone can be charged via USB connection with PC but I can't use activesync.
Otherwise, when i connect PC and phone by Bluetooth, i can use WMDC.
I controlled "USB to PC" module in my phone. I tried "enable faster data synchronization" checked and unchecked. And i checked "Ask me first..." But there is no effect
And also, i tried it in another PC (which is Vista) and another USB Cable.
And when i shut down the device, and i open it while pressing volume down button, bootloader opened but in bootloader screen there wasn't a text like "USB". There is a text "Serial".
I make hard reset but it doesn't effect too.
What do you think about my problem? May it be about USB input of my phone?
I used to make HSPL in my phone and he has custom rom now.
If the problem is a hardware problem, is it out of warranty? :S
Please help me.
Thanks.
buraakk said:
Hi.
Firstly, sorry about my English.
I am using HTC HD2 about 6 months. I was able to connect my phone with my pc by USB. But nowadays, i can't do it.
My PC is using Windows 7 64-bit.
Now, my problem is:
When i connect USB cable, there is no notification or sound in my PC. (like "a device connected to PC" or "a new hardware found" etc.)
Phone can be charged via USB connection with PC but I can't use activesync.
Otherwise, when i connect PC and phone by Bluetooth, i can use WMDC.
I controlled "USB to PC" module in my phone. I tried "enable faster data synchronization" checked and unchecked. And i checked "Ask me first..." But there is no effect
And also, i tried it in another PC (which is Vista) and another USB Cable.
And when i shut down the device, and i open it while pressing volume down button, bootloader opened but in bootloader screen there wasn't a text like "USB". There is a text "Serial".
I make hard reset but it doesn't effect too.
What do you think about my problem? May it be about USB input of my phone?
I used to make HSPL in my phone and he has custom rom now.
If the problem is a hardware problem, is it out of warranty? :S
Please help me.
Thanks.
Click to expand...
Click to collapse
It maybe because you are using Win 7 64 bit. Try installing 32 bit as well and see if it cures your problem.
Also see http://support.microsoft.com/kb/946765
Russ
Hi.
Thank you for your attention.
Unfortunately, i tried it, too. In another PC, whose OS is Vista 32-bit. There is no sound or notification at PC
Actually, i've searched so many topics in this forum.
And i am almost sure that my problem is a hardware problem.
Because i tried so many things in settings of PC and Phone but there is no change.
I just wanna ask you, guys, if i send my phone to service, is there any problem about my phone's HSPL and Custom ROM situtation??
So the problem is hardware problem and most probably my USP Port is damaged.
Do you think they tell me that "your phone is out of warranty bec. of HSPL!" ?
Thanks.
faulty cable or faulty usb port. search out the "stuck in car kit mode" thread and compare the symptoms.
Hi I have a T-Mobile Vibrant and everything was working excellent till today... I took some pictures on the beach and when my girlfriend asked me for the pictures, I plugged the phone to the PC but it didn't recognized the phone. I had installed the samsung vibrant drivers but it is not working! I cant even use the AIO Vibrant Toolbox to put it in download mode for flashing to stock! Im desperate! Please Help! Hope is not a dead usb port!
Things I tried:
Factory Reset
Change the USB Port
Format Internal Memory
Try these drivers;
http://drivers.softpedia.com/dyn-postdownload.php?p=96692&t=4&i=1
EDIT:
Make sure you remove previous drivers, and reboot your comp.
not workin
Hi I tried using those drivers but they didn't work... I formatted my pc tio see if it was a problem with pc but everything is the same... Vibrant knows it is connected it sounds when connected... Pc just says unrecognized device... Dont know what to do... What else can I do...?
try to go to computer->control pannel->remove new device (vibrant) , reainstall drivers (without phone connected) , connect your phone let windows find Your phone )
if that didnt help 1.before windows boots press F8 which will boot you in tree which will give you few options , 2 click on option which says DISABLE SIGNATURE VERIFICATION 3. REINSTALL DRIVERS 4. CONNECT YOUR PHONE .
anther option is go to phone go to 1.SETTINGS 2.APPLICATIONS 3.DEVELOPMENT 4.CHECK USB DEBUGGING
One more 1. Settings 2. Applications 3. Usb 4. Enable mass storage instead of kies or music player .
tried everything
I reinstalled the drivers that way.... change the settings on the phone and i get the same USB Device not Recognized
Devices and Printers Publisher details
Issues found
Unknown Device is not working properlyUnknown Device is not working properly
Windows has detected a problem with Unknown Device. Detected
View device details Completed
Problem with PnP devicesProblem with PnP devices
There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices. Detected
Issues found Detection details
5 Unknown Device is not working properly Detected
Windows has detected a problem with Unknown Device.
Device information
Name: Unknown Device
ID: USB\VID_0000&PID_0000\5&3B51E880&0&3
Error code: 43
View device details Completed
View details about Unknown Device and check if there is a solution available.
Problem with PnP devices Detected
There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices.
This is what i get on windows troubleshooting.
look!
This is what i got on device manager!
i would sugest redownloading MOTHERBOARD drivers and USB drivers for Your motherboard.
Please
Please someone help me... Im about to cry ...
How do I know is a dead usb port??
by no means dont take my word for it will work im no computer tech :> (yet) P
it cant be dead usb port on your phone since windows detects the phone when u hook it up
I will download ubuntu and my motherboard drivers... and tomorrow will try on a different pc..
awca22 said:
I will download ubuntu and my motherboard drivers... and tomorrow will try on a different pc..
Click to expand...
Click to collapse
Did you ever get this working? I'm having the same issues. I've tried 3 different computers and 2 different operating systems, all that I used last week without any problems. My phone is definitely not in Debug and it's definitely on Mass Storage. What gives?
Hi I couldnt fix it... I did found on internet about corrosion on the usb port but havent tried afraid to ruin it...
awca22 said:
Hi I couldnt fix it... I did found on internet about corrosion on the usb port but havent tried afraid to ruin it...
Click to expand...
Click to collapse
I don't think it's corrosion. I see all the pins fine with no wear on both the cables and the phone.
i bricked mine awhile back...and it wouldnt connect to windows 7 but would on vista.......dont ask me why but both my wifes and mine wont connect to either pc we have....have to remove external card and move things around like that.....sucks.
Rayn1328: that's what I do right now... move stuff to sd card and then to the internal sd card....
PsychoCemia: Well if it isnt corrosion..... What would be wrong with our devices? Everyone thinks its software issues but it is a Hardware issue....
I would like somehow to help us to repair our bricks! PLEASE!
awca22 said:
Rayn1328: that's what I do right now... move stuff to sd card and then to the internal sd card....
PsychoCemia: Well if it isnt corrosion..... What would be wrong with our devices? Everyone thinks its software issues but it is a Hardware issue....
I would like somehow to help us to repair our bricks! PLEASE!
Click to expand...
Click to collapse
I did look around a bit more, and found out about a thing called "USB unbrick." Looks interesting, but I can't do it from work, since I don't have ADB/Kies/etc here. I'll try it out when I get home this evening.
Here's a Link.
Hi guys!
I have a rooted international Galaxy S3 (i9300) phone with a custom rom: UltimaRom (version 8.x), and using XXELLA kernel (?) and XXELLA Modem version.
Since a while, I'm trying to manage the files in it (phone memory or sd card) from my computer, simply by using an USB cable (the one given with the phone or even other cables, it doesn't matter) and the standard MTP protocol, which is used by Google since Android 3.0. And, whatever I try to do, Windows doesn't seem to notice anything. In my device manager, nothing appears. Nothing either in the "My Computer" window, it just doesn't "exist". No reaction at all from Windows. The Phone's charging, but this is all it is.
And I have the same problem using another computer (like my own laptop, or my brother's one). All computers are running Windows 8 x64 Pro.
I tried to install, re install, delete, etc. all the phone drivers I have on this computer, tried to install Samsung Kies, tried some "mounting" apps on the Play Store, nothing's working.
What should I do to make it work?
Thanks a lot!
Might be stating the obvious but is your phone set at usb debugging? I have the same issue from time to time but when I unplug and plug back it fixes itself.
Hope you get your stuff fixed soon.
Sent from my GT-I9300 using xda app-developers app
Thanks for your response.
Yes, USB Debugging is enabled.
Jiraiya-08 said:
Hi guys!
I have a rooted international Galaxy S3 (i9300) phone with a custom rom: UltimaRom (version 8.x), and using XXELLA kernel (?) and XXELLA Modem version.
Since a while, I'm trying to manage the files in it (phone memory or sd card) from my computer, simply by using an USB cable (the one given with the phone or even other cables, it doesn't matter) and the standard MTP protocol, which is used by Google since Android 3.0. And, whatever I try to do, Windows doesn't seem to notice anything. In my device manager, nothing appears. Nothing either in the "My Computer" window, it just doesn't "exist". No reaction at all from Windows. The Phone's charging, but this is all it is.
And I have the same problem using another computer (like my own laptop, or my brother's one). All computers are running Windows 8 x64 Pro.
I tried to install, re install, delete, etc. all the phone drivers I have on this computer, tried to install Samsung Kies, tried some "mounting" apps on the Play Store, nothing's working.
What should I do to make it work?
Thanks a lot!
Click to expand...
Click to collapse
That's odd.. I use Ultima ROM and have updated to 8.1.1. I just checked just to make sure (my last update was done OTA) and yeah, computer recognized phone right away.. heard a little computer sound and everything. I am also running Windows 8
The base changed in v8. If you haven't done a fac reset since then you should try that.
Ok I just tried to make a factory reset, nothing changes...
Oh, and if that can help: when the phone's booting, Windows says "Unrecognized device". When it's booted up, it disapears.
Anyone ?
Drivers...
I used these drivers.
It worked for me...
http://forum.xda-developers.com/showthread.php?t=1564104
Work for me too! THX
Thanks for your help !
Unfortunately it didn't work for me.... :/
Any other ideas ?
Sorry to keep rising this thread but this issue is really annoying... :/
Up
I still have the same problem. No other ideas please ?
? :/
Does Easy UMS work?
Can you connect via adb?
Does Odin recognize the phone?
If no to all of the above, try a different cable / port
Glebun said:
Does Easy UMS work?
Can you connect via adb?
Does Odin recognize the phone?
If no to all of the above, try a different cable / port
Click to expand...
Click to collapse
Thank you for your response !
- Easy UMS doesn't seem to work, even if the app doesn't show any error on the phone
- How do I connect via ADB ? I tried to connect the phone while it is in Download Mode, nothing appears on Windows or Odin
- As I said, in Download Mode, Odin doesn't seems to recognize anything...
And of course, I already tried to change the cable, the USB port, or even the computer i'm connecting the phone to...
Thanks again for your help
Starting to sound like a damaged micro USB port on the phone possibly, or a driver's problem
Oh, and there's a thing: when I reboot the phone, while the Samsung logo appears on the screen with the short jingle, the PC makes 3 or 4 times a sound like something has been plugged, and showes a "Unrecognized device" warning window. When the boot is finished, and the rom is loaded, everything just disappears and no sound is any longer made by the PC.
Also, please note that when I connect the phone to the PC (using the same PC, cable and USB port of course), the phone charges up just like before, without any problem.
have you tried the old drivers?
search Google for " Samsung USB drivers 1.4.6.0 "
disconnect your computer from the internet
Install the drivers.
don't reconnect to the internet.
connect your phone and let windows find the drivers
Hi everyone, I've been having some serious problems with the usb connection of my samsung galaxy fame (GT-S6810L)
1) I intended to root the phone, but the adb console wouldnt recognise the phone
2) I intended to flash a new rom from odin and maybe root later ... but odin didnt recognise it neither
3) Finallly, I gave up and said to myself "**** it, im sticking with this rom, with my tablet i dont need gaming, so i dont need rooting ...". But when I went to load some music into the phone .... oh yes, the computer didnt recognise the mass usb storage system !
I tried with 3 different cables, all usb ports and A LOT of drivers (official and unnoficial) i found out there ... i also tried the generic ones i used to root my chinese tablet thorugh ADB, but no luck. I havent tried Kies because my pc is a piece of s$%& and it could possibly explode
I think the problem would be in the drivers, because i tried plugin in another phone (samsung galaxy Y pro, GT-B5510L) and the pc didnt recognise it as well
The worst of all is that when I plug the phone into my pc, it recognises that im pluging in something, but I cant work on it
This is what I get:
(i cant post the links of the pictures, but the hardware manager shows a new menu that goes "Android Phone" with a submenu that goes "Samsung Android Interface")
I NEED help, please ............. I might throw this piece of crap in any moment
Thanks in advance
PD: i have winXP 32bit
Answer
Lucho505 said:
Hi everyone, I've been having some serious problems with the usb connection of my samsung galaxy fame (GT-S6810L)
1) I intended to root the phone, but the adb console wouldnt recognise the phone
2) I intended to flash a new rom from odin and maybe root later ... but odin didnt recognise it neither
3) Finallly, I gave up and said to myself "**** it, im sticking with this rom, with my tablet i dont need gaming, so i dont need rooting ...". But when I went to load some music into the phone .... oh yes, the computer didnt recognise the mass usb storage system !
I tried with 3 different cables, all usb ports and A LOT of drivers (official and unnoficial) i found out there ... i also tried the generic ones i used to root my chinese tablet thorugh ADB, but no luck. I havent tried Kies because my pc is a piece of s$%& and it could possibly explode
I think the problem would be in the drivers, because i tried plugin in another phone (samsung galaxy Y pro, GT-B5510L) and the pc didnt recognise it as well
The worst of all is that when I plug the phone into my pc, it recognises that im pluging in something, but I cant work on it
This is what I get:
(i cant post the links of the pictures, but the hardware manager shows a new menu that goes "Android Phone" with a submenu that goes "Samsung Android Interface")
I NEED help, please ............. I might throw this piece of crap in any moment
Thanks in advance
PD: i have winXP 32bit
Click to expand...
Click to collapse
Did you select the option of USB Debugging mode enabled when connecting to ADB??
If you didn't, then try connecting by enabling that.
As you said no other samsung devices are connecting, then you surely install driver softwares.
Here's the link to the Samsung USB Driver: http://forum.xda-developers.com/showthread.php?t=961956
If you have installed Samsung Kies, disable it first and then try to connect it in Odin or ADB!!
Press thanks if I have helped you.
Yes, i turned on USB debbuging (i rooted my tablet through ADB). I turned it back off when i tried to use mass storage, as well as double checked if the usb thetering was oof (it was)
Ive never installed kies because my pc is pretty crappy (not even 1gb ram)
Ill give that driver a try and let you know, thank you !
EDIT -------------
Those were the drivers !! I love you man !
Good Morning Ladies and Gents;
I am working with an LG G4 H811 (T-Mobile) on 20v (MM 6.0), which I would like to root. I have unlocked the bootloader, which is confirmed every time I start the phone. I then tried to root using LGUP, but the phone wasn't recognized, so I did an error recovery reinstall in LG Bridge, thinking a fresh software install would re-align things.
Now, whenever I connect the phone to the computer, I get a pop-up window on the phone saying "USB Connection - Allow this computer to access your phone data?" CANCEL/ALLOW and the phone does not show up on the PC screen or in Device Drivers until I tap "ALLOW". Therefore, it is not recognized by any software without tapping ALLOW.
More than an inconvenience, this effectively prevents me from any mods on the phone, because I need to shut off the phone and disconnect from the USB port, then reconnect with Volume UP pressed to get to download, and in download mode I have no access to ALLOW the USB connection, so neither ADB nor FastBoot recognize any devices, and the phone is not included in Device Manager.
Of course, the bootloader is unlocked, Developer Options enabled, OEM Unlock on, USB Debugging on. I am using an original LG USB cable. I have tried 4 different computers and three different sets of drivers. I've tried older drivers on older and newer computers, and vice-versa, for every combination available. Each time, I plug in the phone after a fresh computer install and let it install it's own drivers. Two of the computers are Windows 7, two are Windows 10. I've tried connecting in MTP mode and PTP mode, with no difference. I've removed the SD card in case it was affecting things, and done a factory reset on the phone. Auto Play options have been set on the PC to "Do Nothing". I've searched the internet and this forum without results.
Basically, I've spent two days on this before asking for help. Has anyone else had this experience and solved it with something other than drivers? I think I've just about run out of ideas! Thanks.
I don't root however it's probably Developer options>usb default settings>usb tethering
Try connecting directly from Disk Management on the PC. Use the scan for new drives option if it's not visible.
Thanks buddy, appreciate you trying to help out.
Tethering is a way to allow a device connected to your phone to use the phone's data connections. In the tethering instructions:
"You may not be able to access the data files stored in the phone's memory, such as pictures, music etc, or transfer such files between your phone and your PC when USB tethering is on"
However, its worth a try - so I set up tethering, unplugged the phone and plugged it in again - the same Cancel/Allow screen came up, and no device in DM until I tapped Allow.
I then opened Disk Management and plugged in the phone. I still get the Cancel/Allow screen, and rescanning devices didn't show anything new, because the phone is not in the Device Manager until I tap Allow.
The key here is finding out why the phone or computer do not store the "Allow" command. Normally, the phone will show this screen the first time you plug it into a computer, and when you tap Allow, it will store that someplace such that the phone and computer are recognized as safe devices. You should never have to see the permission screen again. My challenge is that I don't know where that permission is stored - is it on the phone, the computer, attached to the driver? Don't know. And I don't know why it's not being saved. If I had those answers, I could probably edit the registry (or whatever) to make this a permanent attachment.
Thanks!
You're welcome.
Maybe debug mode?
Try turning off Developer options.
Obviously there is a way, sorry but I never had to use that function.
Try some Google searches which is how I usually find answers and/or by just playing with it
Well, I wouldn't be able to communicate via ADB with Developer Options off. And I spent two days searching the internet before coming here, and all I found was people updating their drivers, which is why I tried so many combinations of Windows versions and drivers versions.
I'm actually kind of surprised that this seems to be such a unique problem, I was hoping someone would notice the post who had actually had a similar problem and fixed it. But I do appreciate you trying to help!
Sorry I can't help, but I never choose to root.
It's time sucking black holes like this that I deliberately want to avoid.
At least you didn't brick it...
ha ha... you got that exactly right! Every time I do this I end up spending DAYS trying to get up to date on everything that has changed since my last phone!
Well, I appreciate you taking time to try to help.