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Hi:
I just got my galaxy s2 today. The only and important problem i found so far is the Speaker ( the one we use for calling not music). I keep hearing the electric noise when i make phone calls. the noise disappear if i use the earphone. So, I am sure that something is wrong with the Speaker........
love this phone so much.
Can somebody help?
Thanks a lot!!!
Return the phone for a refund or exchange, the earpiece speaker is broken.
where was this phone purchased?
I bought it from clove
When I turn the volume down a bit the problem is gone.
It only happens when I turn the volume to max or one step from max.
Is that still mean there is a problem with my s2?
Thanks.
Sent from my GT-I9100 using XDA App
Does anybody know how to solve this?
this problem is still there no matter what.
Thanks.
Might be a dumb question but whatever.
Are you connected to edge/2g? Are you next to a computer/wifi router?
Sent from my SGH-T959 using XDA App
NO I am having 3g or H+ from rogers, Canada.
it mast be something to do with the speaker because If i use the earphone the problem is gone.
is it possible that rooting caused it?
root did not cause it, the issue was probably always there. i really wish more people would reply saying if they do or do not have the issue as well, so we know if its common to all SGS2 units, or you just have a specific defect.
As per request..
No I don't have this problem and have used the speakerphone several times.
No problem with my earpiece speaker or my speakerphone
Not here but I do get the headset issue...though that's another thread..
Sent from my Hero using XDA App
awesome, there are some data points. max volume doesnt seem to crackle everyone's speaker, so maybe a bad batch is going around.
My SGS2 ear-peace crackles on max volume pretty badly - sounds like something is rattling inside. If I put it one or two notches below max, the crackling stops.
I also purchased from clove and live in Canada.
I had this issue with a nokia years back. I ordered and replaced the speaker and the problem was solved. It could just be that it was not glued-snapped down properly and this causes it to vibrate. real crackling is caused by a distorted diaphragm in the speaker.
Anywho, I also was wondering if anyone else has this problem.
JF-GINO said:
My SGS2 ear-peace crackles on max volume pretty badly - sounds like something is rattling inside. If I put it one or two notches below max, the crackling stops.
I also purchased from clove and live in Canada.
I had this issue with a nokia years back. I ordered and replaced the speaker and the problem was solved. It could just be that it was not glued-snapped down properly and this causes it to vibrate. real crackling is caused by a distorted diaphragm in the speaker.
Anywho, I also was wondering if anyone else has this problem.
Click to expand...
Click to collapse
I'm afraid to say I noticed this on my phone today. Turned it down a couple of notches & the crackle could no longer be heard. Far from ideal. Will have to check with clove on next steps, and samsung australia on repair cost if done locally.
Yup same problem here. The local samsung service centre technician says there's nothing wrong with the speaker, I guess he's just lazy to look into it.
I'll send it in again to another samsung service centre to have another look.
no problem with my speakers, but sometimes the earpiece sound does seem too low when receiving calls even if i have it on max volume settings
Have the same problem... Like the earspeaker is distorting and vibrating. It starts just when I call somebody, when ringing.... Tomorrow I will take it to hospital
ok I got back my phone from Samsung Service Centre, after a second persuasion they changed the front panel (whole LCD including the front speaker, not sure if the back speaker too, I don't know the structure of the phone).
And now, it's solved!! NO MORE BUZZING when making/receiving calls!
Definitely go ask for an exchange or a change of your panel guys! It's a HARDWARE ISSUE.
Hi,
I was using my old Galaxy s3 to call & txt fiance using viber in states, now that I have sold it to mazuma mobile I have used viber to call her for the first time on my z2 & I could barely hear her at all on the top speaker & had to put phone on speaker phone just to hear her , normal call quality is pretty good on mobile calls, volume was up full. She could barely hear me as well, I turned off noise cancellation in call settings & she could hear me a bit better but said it was still quiet.
Just wondered if anyone else has experienced this?
Cheers.
Have you tried moving the phone around on your ear? Sounds silly, but because of the placement of the speakers, its not as natural as other phones i've used imo (or maybe its how tall the phone is). I found the same issue at first, then i moved the phone around on my ear until the speaker and my ear lined up right and the sound was normal.
Yeah mate, moving the phone around my ear was first thing I tried, I don't have issues with normal calls but speaking to her on viber it's almost like the speaker volume is set really low & I could barely hear her at all, since I call her in the early hours I would rather not have to put the call on speaker phone.
BanziBaby said:
Yeah mate, moving the phone around my ear was first thing I tried, I don't have issues with normal calls but speaking to her on viber it's almost like the speaker volume is set really low & I could barely hear her at all, since I call her in the early hours I would rather not have to put the call on speaker phone.
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Click to collapse
Ah okay. I did a quick google search and it looks like its hit or miss for some devices, so it might be on their end. This thread has a Viber rep responding in it to the same problem, or at least a couple months ago he was(no real solution, other than reporting it).
http://forum.xda-developers.com/showthread.php?t=2307492
Also there's an app suggestion in there that a member says helped, and another one would be master volume (i think thats the name). I don't really use Viber, so i'm not much help other than that.
Cheers again for the reply mate, have checked that thread out & also posted in it hoping they will still be checking it, checked the apps mentioned in play store & most haven't been updated since 2011, I do think the issue is like you say more on Viber's end as the volume was fine on my now sold Galaxy S3.
Might have to check out Line or similar apps & get her to do the same as Viber is almost unusable due to this, connection quality was excellent all through the call so I think Viber just need to update or optimise it for the Z2.
Same problem man, here is a fix that worked for me, note 3 international version:
http://forum.xda-developers.com/showpost.php?p=54518814&postcount=31
Anyone else having people you call tell you they can't hear you in the middle of conversations? I can't find any correlation. It has happened with 3 different calls today. All in different locations,but not in the car.
I'll normally reposition the phone on my face and it will correct. Is it possible I'm covering the Mic with the Palm of my hand?
had this issue a second ago.. hmmm
Yes very frustrating! Several times, never happened on Vzn before.
Sent from my VS985 4G using Tapatalk
Got the same problem
cyberhern said:
Yes very frustrating! Several times, never happened on Vzn before.
Sent from my VS985 4G using Tapatalk
Click to expand...
Click to collapse
Bought my g3 in Berlin, using it in Israel...
I am having this issue. issue is fine when the phone is directly to ur ear but if u adjust it or have it a couple of inches away it is horrible.
been testing all day. speakerphone doesn't have this problem.
leave a fake message for urself and u can hear the problem
take the phone and talk into it like a hand radio in normal to low dialogue. while doing it change between speaker and handset talk at the same level.
Anyone ever find a solution to this? I'm still having the problem. Wish I had returned the phone the first time it happened, but I thought it was just a bad signal. I went back in to Best Buy where I bought the phone and they were zero help.
Other threads mentioning the problem:
http://www.reddit.com/r/LGG3/comments/2bmljy/verizon_lg_g3_terrible_call_quality_and/
http://forum.xda-developers.com/verizon-lg-g3/help/complaints-call-quality-t2828905
Welcome to the club
Has anyone had any feedback from LG/Verizon on this?
I called both and was told "they hadn't heard of the problem" which I don't believe.
Anyone get a fix or has a replacement phone fixed the issue?
Yes - I'm still suffering with this issue.
I have been using speakerphone lately and have not had a single complaint. As previously noted, using a BT headset works fine every time as well.
This leads me to suspect that the noise cancelling/voice enhancement circuitry is running amok because supposedly speakerphone and BT do not use that feature, even though the one selection I have on my phone is off I think the phone still uses some enhancement when using the stock mic.
Next step is to block the mic on top with a piece of foam and see if that fixes it. By blocking that mic, the phone will think it's in a completely silent from ambient noise setting and maybe will turn off the noise cancellation circuitry.
Food for thought.
I don't know if I can prove it, but the problem feels worse (more people tell me they can't hear me) with the quick circle case on. It still happens with my other case and with no case at all, but less.
Has anyone who has this issue received today's OTA from Verizon? If so, is the problem still present for you? I will have a chance to test myself tomorrow.
I received the update yesterday and have not had anyone complain of call quality yet but I have not made a lot of calls. It is encouraging though because I would get complaints on most calls. I'll give it a few days and see before proclaiming it's fixed.
FWIW I was using an Otter Box and am now using an LG Circle case but it fails with/without the cases. IOW case made no difference.
I have my fingers crossed that it might be fixed.
I do notice the phone seems quicker with the update.
I made two calls on my Vzw G3 today, using only the handset (not speakephone or bluetooth), and both callers said I sounded fine. One call was about 15 mins, and one about 5. My fingers are crossed that it is fixed, too. I really don't have any other complaints about this phone, and there isn't one I would rather be using right now.
golden422 said:
I made two calls on my Vzw G3 today, using only the handset (not speakephone or bluetooth), and both callers said I sounded fine. One call was about 15 mins, and one about 5. My fingers are crossed that it is fixed, too. I really don't have any other complaints about this phone, and there isn't one I would rather be using right now.
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Click to collapse
Unfortunately I updated a few days ago and I had the problem last night on a call. So frustrating.
So only one complaint and I think it was due to a poor coverage area. I would get complaints all day long and every day so maybe, just maybe, they fixed it.... Still not convinced but feeling positive about this issue.
Today out of 7 calls so far I have had one person tell me they couldn't hear me. Re-positioning the phone closer to my mouth so my ear was more on the glass and not the speaker hole fixed it.
It's better than it used to be but might still be having problems.. Time will tell.
As an update, the problem is still there but it does seem better. Maybe 3 out of 10 calls will have the person on the other end telling me they can't hear me, breaking up, under water etc.
I've about had it with this phone and Verizon and I'm real close to putting it on Swappa and moving on to another phone and maybe another carrier.
I have been cautiously trying voice calls on the handset, but really got used to carrying Bluetooth headphones around over the last few months.
I have had 2 calls in maybe 8 where the caller complained, so about the same ratio as you.
I still don't want to switch to a different phone. I am not convinced I want a moto x or that I am ready for the size of the nexus 6.
Verizon sucks, but I need the strong network.
golden422 said:
I have been cautiously trying voice calls on the handset, but really got used to carrying Bluetooth headphones around over the last few months.
I have had 2 calls in maybe 8 where the caller complained, so about the same ratio as you.
I still don't want to switch to a different phone. I am not convinced I want a moto x or that I am ready for the size of the nexus 6.
Verizon sucks, but I need the strong network.
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Click to collapse
I really believe the issue is the G3 on VZ. My spouse switched to the iPhone 6: no issues with voice calls, with same usage as with the G3. I prefer Android phones, so I haven't decided what to do yet.
My wife has an iPhone 4 and before my LG G3 I had a Droid Razr Maxx. Neither phone has this problem. Same number of calls, same locations etc. All the complaints I have seen involve the G3 on Verizon so it's probably something to do with Verizon's version of Android.
Microphone goes silent during call (hardware problem)
Hi guys, I had this problem for a long time, i want to make the story very short. My microphone becomes silent after 1 minute of use. I used the stock voice recorder to check it without the need to call someone. People get annoyed because they can't speak to me. Sometimes the microphone is silent from the very beginning of a conversation. I hear them well but they can't hear me. Once i've changed the mic flex cable/usb port plate and it looked like it worked fine for about a month. Then the problem came back. Could it be the motherboard? Did anyone experience something similar? I had to repair my camera right after buying it second hand. The technician told me the phone was in touch with water after he replaced the back camera.
bump. Just to add, weirdly my speakerphone doesn't work during calls, i don't hear people when its on, and my GPS is useless, it never finds any location. Could it be the motherboard? Pls i need your help.
Hi guys,
Whenever i use the speaker, whether its on the phone or using duo, i sound terrible to the other person. i sound very far away and i sound like im underwater are things im being told, they cant understand me but i can understand them perfectly. this doesnt happen when i dont use speaker. i tried calling T-mobile to replace my phone but, not kidding, they hung up on me 3 times, seriously, and when i went to the store they said i needed to go to ubrakifix, which i did and they didnt help me. has anyone else had this issue? were you able to fix it? any help would be appreciated. Thanks!!
Most likely its the phone case. I noticed some of the earlier phone cases that came out, it blocks the top microphone port. Which is what it uses when on speaker phone mode.