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I have a Cingular 3125, working fine for weeks, happened that two days ago, I was charging the phone and transferring files to my computer via Bluetooth, nothing unusual, then it just got frozen, nothing responding, so I just took out the battery to manual reset the device and reinserted it, then tried to turn on the device, but it refuses to boot, no lights at all, also when I attach the phone charger, it doesnt show the usual orange led when charging, but I can feel that the phone gets warmer because the charger is attached and then after a while it gets a bit cooler, just like when it finishes charging, the usual behavior, but again, no lights at all trying to boot it or even attaching the charger, I've tried taking the battery off for hours and nothing also, and I wasnt overclocking the phone... would you say it just died? or maybe someone had same issues and solved it someway? thanks.
try this
OK, I don't remember where I read this, or the exact procedure, but give this a try.
remove the battery, press and hold the red call end key (power key) for 30-45 seconds. insert battery and do a hard reset, IE.. power on holding the 2 top soft keys while powering on the phone.
this method is supposed to clear any mother board issues and reset the phone. It has been a couple of years since I read the procedure so I am not sure if this is the correct way, if it does not work, try the same thing, only try taking the battery out, then put it back in and press and hold the power key for 30 - 45 seconds.
may or may not work, but can't hurt to try.
i had the same problem with startrek which i had bought from eBay
one more advice - try to hold record (notes) and camera buttons and insert an USB cable to your PC, it should enter to Bootloader mode
well, I have dissasembled the whole thing, I havent reached anything, even disconnected the backup battery, nothing, have checked battery with a multimeter and is full loaded... in short, someway the cell phone seems has just died, Erofich, to enter bootloader mode, the phone must turn on, it just doesnt want to start at all, no lights when connecting charger or USB cable... I'm sad because it was working fine with no problems for three months and more sad because it's the end for me to windows cellphones for a long time, I've invested a lot in this phone, accesories, unlocking, and even the same day it died also bought more memory and a neat skin cover and I'm not in mood to invest more in a cell phone so I'll use a spare crappy feature phone.
Thanks for your support.
one last effort
You could try one last thing, this has worked for me with a couple of startreks,
take the phone apart, and take the motherboard out, use a hair dryer to heat the motherboard, don't get crazy with it, but using the hair dryer on the high setting for about 30 to 45 seconds at about 3-5 inches, might revive the phone. (don't heat the battery, just the motherboard)
Put the phone back together while it is still hot (but not so hot that it will burn your fingers) and try to fire it up.
This has worker for me in 3 cases (phones that I bought off eBay that had the same symptoms as you have described)
good luck
big problem!!!!!!!!
I have been struggling to flash (again) the great pro V2 rom, but I always used my VMWare based XP windows version on my Vista laptop. Today I could use a genuine XP Laptop and I could make a connection and start the upgrade!
Sounds good? That's what I thought too, until the upgrade stopped at 70% (and I didn't touch anything), because of a connection error. I followed the text on my PC screen and I finally it started flashing again for a few seconds and then my startrek suddenly restarted, but it stops at the first splash screen! I tried to get my device back to bootloader mode (push 2 soft buttons and start), but no bootloader mode, only the 1st splash.
I solved the problem.
I have a 4gb micro SD card and today I had to do a battery pull because my phone decided to have one of it's 'random freeze moments' as I was downloading a song. When I turned my phone back on, my phone didn't recognize my SD card, just acted as if there wasn't one, so I took off the battery cover and pulled out the SD card and it was really hot. It was also very slightly bent out of shape and had a tiny crack across the halfway mark. I'm scared to try and bend it back because I don't wanna break it in half. Later I put it into an adapter (it somehow fit enough to slide in) and plugged it into my computer. The computer did nothing for a few minutes, so I decided to just pull it out. I put my fingers on the adapter (it's a usb cord that I can put my micro SD card in) and it almost burned my fingers off.
I know now not to be an idiot and buy a not-so-great card and to backup everything I have, but is there any way I can get the stuff on the card back or is it gone? And am I safe to put another SD card in my phone or will it turn it into a stove?
Any help greatly appreciated. Thank you in advance!
Me too
magnoidgoat said:
I have a 4gb micro SD card and today I had to do a battery pull because my phone decided to have one of it's 'random freeze moments' as I was downloading a song. When I turned my phone back on, my phone didn't recognize my SD card, just acted as if there wasn't one, so I took off the battery cover and pulled out the SD card and it was really hot. It was also very slightly bent out of shape and had a tiny crack across the halfway mark. I'm scared to try and bend it back because I don't wanna break it in half. Later I put it into an adapter (it somehow fit enough to slide in) and plugged it into my computer. The computer did nothing for a few minutes, so I decided to just pull it out. I put my fingers on the adapter (it's a usb cord that I can put my micro SD card in) and it almost burned my fingers off.
I know now not to be an idiot and buy a not-so-great card and to backup everything I have, but is there any way I can get the stuff on the card back or is it gone? And am I safe to put another SD card in my phone or will it turn it into a stove?
Any help greatly appreciated. Thank you in advance!
Click to expand...
Click to collapse
Almost exactly the same thing happened with my 16BG Micro SD in my Droid 4. There was no obvious crack or deformity, but my phone battery was draining really quickly so I plugged it into the USB charger. A few minutes later, when I needed to move the phone out of my way it was CRAZY hot. I could not get the phone to "wake up" and tried shutting it down and restarting it, with no success. I plugged it back into the USB cord and the green light on the phone lit up, but the computer did NOT ask if I wanted to view the contents of the attached mass storage device. It generally does that hourly while attached. I called Verizon Tech Support and after being transferred to "Tier 2" I was told a replacement phone would be sent. I got to thinking about why the phone battery was draining so quickly and remembered I had turned on ALL the GPS/Location Service options for some app I ran the night before. I thought MAYBE I could somehow get the phone to turn on just long enough to turn those battery killers off. I left it attached to the PC, twice it started to turn on (Batwing/Droid logos) but changed its mind.
After work, I plugged into my wall charger figuring it wouldn't hurt, since a new phone is due to arrive Monday. After a few hours I could turn it on while attached to the charger, turn off the location services, and it slowly began to charge. It felt hot when I unplugged it, and the battery still seemed to be draining fast. Furthermore, it said my SD card was using an unrecognized file system, and offered to format it, but failed when I agreed. Next, I tried the MicroSD card in my tablet, which could not read it. It seemed the card was quite hot upon removal 20 minutes later. I put it in an adapter, and tried it on my laptop. I could see it listed as a drive "Removable Media" but could not access it as it was "unformatted". I tried formatting it within Windows but was unsuccessful. I dropped to DOS and tried running chkdsk, but was informed that chkdsk can not run on a RAW format drive. I haven't a CLUE what an RAW formatted drive is, but plan to Google it to find out. I tried formatting,(from the command prompt) and it would get most of the way through, then tell me that then FAT sector was bad. I tried again, before removing the "very VERY hot" card and adapter. Without an SD card, the phone was cool. I put in another card, and the battery is not draining particularly fast, the device seems cool, and I learned something new about SD cards, I had thought the advantage of solid state storage was cool operation, low power consumption, and less risk of data loss or corruption. But when it fails, it seems that all three qualities degrade simultaneously, and it runs hot, eats battery power, and you lose everything on it. Live and learn.
it is better not to insert one coz I think u might go to service center and check the hardware.
Sent from moon to earth........
Based on the statements youve made, Ive come to think that it is your phones overheating battery/CPU/GPU. Is your phone under warranty?
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Lisa21222 said:
Almost exactly the same thing happened with my 16BG Micro SD in my Droid 4. There was no obvious crack or deformity, but my phone battery was draining really quickly so I plugged it into the USB charger. A few minutes later, when I needed to move the phone out of my way it was CRAZY hot. I could not get the phone to "wake up" and tried shutting it down and restarting it, with no success. I plugged it back into the USB cord and the green light on the phone lit up, but the computer did NOT ask if I wanted to view the contents of the attached mass storage device. It generally does that hourly while attached. I called Verizon Tech Support and after being transferred to "Tier 2" I was told a replacement phone would be sent. I got to thinking about why the phone battery was draining so quickly and remembered I had turned on ALL the GPS/Location Service options for some app I ran the night before. I thought MAYBE I could somehow get the phone to turn on just long enough to turn those battery killers off. I left it attached to the PC, twice it started to turn on (Batwing/Droid logos) but changed its mind.
After work, I plugged into my wall charger figuring it wouldn't hurt, since a new phone is due to arrive Monday. After a few hours I could turn it on while attached to the charger, turn off the location services, and it slowly began to charge. It felt hot when I unplugged it, and the battery still seemed to be draining fast. Furthermore, it said my SD card was using an unrecognized file system, and offered to format it, but failed when I agreed. Next, I tried the MicroSD card in my tablet, which could not read it. It seemed the card was quite hot upon removal 20 minutes later. I put it in an adapter, and tried it on my laptop. I could see it listed as a drive "Removable Media" but could not access it as it was "unformatted". I tried formatting it within Windows but was unsuccessful. I dropped to DOS and tried running chkdsk, but was informed that chkdsk can not run on a RAW format drive. I haven't a CLUE what an RAW formatted drive is, but plan to Google it to find out. I tried formatting,(from the command prompt) and it would get most of the way through, then tell me that then FAT sector was bad. I tried again, before removing the "very VERY hot" card and adapter. Without an SD card, the phone was cool. I put in another card, and the battery is not draining particularly fast, the device seems cool, and I learned something new about SD cards, I had thought the advantage of solid state storage was cool operation, low power consumption, and less risk of data loss or corruption. But when it fails, it seems that all three qualities degrade simultaneously, and it runs hot, eats battery power, and you lose everything on it. Live and learn.
Click to expand...
Click to collapse
I registered to say me too.
This is almost identical to what happened to me.
I lost some work too.
I had to reset my phone.
Shortly afterwards, the phone did an operating system update.
I posted in the off chance that someone knows how to retrieve the data from the SD card in the future
Thanks
Lisa21222 said:
Almost exactly the same thing happened with my 16BG Micro SD in my Droid 4. There was no obvious crack or deformity, but my phone battery was draining really quickly so I plugged it into the USB charger. A few minutes later, when I needed to move the phone out of my way it was CRAZY hot. I could not get the phone to "wake up" and tried shutting it down and restarting it, with no success. I plugged it back into the USB cord and the green light on the phone lit up, but the computer did NOT ask if I wanted to view the contents of the attached mass storage device. It generally does that hourly while attached. I called Verizon Tech Support and after being transferred to "Tier 2" I was told a replacement phone would be sent. I got to thinking about why the phone battery was draining so quickly and remembered I had turned on ALL the GPS/Location Service options for some app I ran the night before. I thought MAYBE I could somehow get the phone to turn on just long enough to turn those battery killers off. I left it attached to the PC, twice it started to turn on (Batwing/Droid logos) but changed its mind.
After work, I plugged into my wall charger figuring it wouldn't hurt, since a new phone is due to arrive Monday. After a few hours I could turn it on while attached to the charger, turn off the location services, and it slowly began to charge. It felt hot when I unplugged it, and the battery still seemed to be draining fast. Furthermore, it said my SD card was using an unrecognized file system, and offered to format it, but failed when I agreed. Next, I tried the MicroSD card in my tablet, which could not read it. It seemed the card was quite hot upon removal 20 minutes later. I put it in an adapter, and tried it on my laptop. I could see it listed as a drive "Removable Media" but could not access it as it was "unformatted". I tried formatting it within Windows but was unsuccessful. I dropped to DOS and tried running chkdsk, but was informed that chkdsk can not run on a RAW format drive. I haven't a CLUE what an RAW formatted drive is, but plan to Google it to find out. I tried formatting,(from the command prompt) and it would get most of the way through, then tell me that then FAT sector was bad. I tried again, before removing the "very VERY hot" card and adapter. Without an SD card, the phone was cool. I put in another card, and the battery is not draining particularly fast, the device seems cool, and I learned something new about SD cards, I had thought the advantage of solid state storage was cool operation, low power consumption, and less risk of data loss or corruption. But when it fails, it seems that all three qualities degrade simultaneously, and it runs hot, eats battery power, and you lose everything on it. Live and learn.
Click to expand...
Click to collapse
That almost sounds like the card internally shorted so it was drawing a bunch of current which would lead to heat and battery drain issues. Flash memory is usually more reliable since its solid state but theres always the possibility of hardware failure. Was this card brand new or did it just start acting up one day? If it was relatively new I'd try getting it warrantied, since this sounds like a hardware defect.
yup.. I got a problem aftwr trying to put it on my rasp pi 3b plus.. then when i try to check or insert again on my laptop.. my 128 gb.. got hot so quickly.. i think its hardware.. but damn.. i just bought it few days back
Hi guys,
I'm truly desperate tonight. This morning I was at work and recieved a phone call. Answered, everything was fine, and put the phone back again on my desk. Half an hour ater, wanted to send a text, so I tried using the phone: screen remained black. I was like "ok,, this stupid S2 froze again, I'll just reboot it bu pulling the battery out".
Did so and........ still nothing. WTF? So I tried plugging it to charge (AC adapter). No "battery" symbol on screen, nothing. Starting to freak out a bit... I trie with a colleague's AC Adapter, same deal. I also tried with his battery, still no go. Phone remains totally off, nothing on screen, can't enter download mode. The only change when I remove the battery/put it back in is that the phone remains cold at first, and then a couple seconds (30?) after I hit the power button, you can start feeling CPU/GPU getting warmer on the right of the camera lens. So basically there's electricity flowing.
Tonight I gave it a go and opened it up to check if something's fried inside. The only odd thing was that BAT500 (google for some explainations) had leaked but the leak was NOT (and I really mean it) causing damages (yet). I removed the battery, as it does not impact dramatically the phone (just causes the date etc to reset to 01/01 when you remove the battery, apparently). But phone still won't boot, no logo, no "battery chrging", no light on screen...
This really looks like the "hard brick" emmc bug, however I've been running 4.0.3 rooted with Chainfire's CWM kernel for the last 6 months or so, and I never did any wipe or "reset to factory". So the so-called "hard brick bug" shouldn't occur. But symptoms sure look like it.
So to get back to my opening phrase, I am truly desperate. I do have backups of nearly every SMS/MMS (maybe not the last 2-3 days but well... I'll get over it) on my Gmail account, however what I don't have is a backup of my contacts. For some reasons, I don't like my contacts to be synced with Gmail, so they were left on the phone's memory (and not the SD card, because I always thought (how stupid of me) "well why put a SD card inside when there's like 16GB of embed storage ?!"). So I'm f**ked for my contacts, and also for many many pictures that were still inside the phone and not yet extracted to my computer.
So the question (for which I fear I already have the answer): is there ANYTHING I can do? i've contacted a guy in Paris who owns a USB jig, so I'll give it a try this week-end if he's available. But other than that, is there ANY way to recover something from my brick? Or someone witha genius idea of how to turn it back on for at least 5-10 minutes... ?
Any help is appreciated I'm really feeling stupid, as I'm always backuping everything, and I probably have backups of backups of backups.... but just not for this stupid phone...
Regards...
PS: Symptoms:
* Black screen, nothing booting nor charging
* When putting battery back on, nothing happens. If I hit the power button, phone starts getting just a bit warm near the lens (right side of it)
* No download mode
* Power+Vol down+Home + usb connection: nothing on screen, nothing on computer, no USB detected, ODIN sees nothing
* No it's not just the screen who died
Edit: Could JTAG be the magic solution? If so, is there any thread here like the "find a USB jig near you"... ? Wouldn't find the equivalent.
CoinCoin88 said:
Hi guys,
I'm truly desperate tonight. This morning I was at work and recieved a phone call. Answered, everything was fine, and put the phone back again on my desk. Half an hour ater, wanted to send a text, so I tried using the phone: screen remained black. I was like "ok,, this stupid S2 froze again, I'll just reboot it bu pulling the battery out".
Did so and........ still nothing. WTF? So I tried plugging it to charge (AC adapter). No "battery" symbol on screen, nothing. Starting to freak out a bit... I trie with a colleague's AC Adapter, same deal. I also tried with his battery, still no go. Phone remains totally off, nothing on screen, can't enter download mode. The only change when I remove the battery/put it back in is that the phone remains cold at first, and then a couple seconds (30?) after I hit the power button, you can start feeling CPU/GPU getting warmer on the right of the camera lens. So basically there's electricity flowing.
Tonight I gave it a go and opened it up to check if something's fried inside. The only odd thing was that BAT500 (google for some explainations) had leaked but the leak was NOT (and I really mean it) causing damages (yet). I removed the battery, as it does not impact dramatically the phone (just causes the date etc to reset to 01/01 when you remove the battery, apparently). But phone still won't boot, no logo, no "battery chrging", no light on screen...
This really looks like the "hard brick" emmc bug, however I've been running 4.0.3 rooted with Chainfire's CWM kernel for the last 6 months or so, and I never did any wipe or "reset to factory". So the so-called "hard brick bug" shouldn't occur. But symptoms sure look like it.
So to get back to my opening phrase, I am truly desperate. I do have backups of nearly every SMS/MMS (maybe not the last 2-3 days but well... I'll get over it) on my Gmail account, however what I don't have is a backup of my contacts. For some reasons, I don't like my contacts to be synced with Gmail, so they were left on the phone's memory (and not the SD card, because I always thought (how stupid of me) "well why put a SD card inside when there's like 16GB of embed storage ?!"). So I'm f**ked for my contacts, and also for many many pictures that were still inside the phone and not yet extracted to my computer.
So the question (for which I fear I already have the answer): is there ANYTHING I can do? i've contacted a guy in Paris who owns a USB jig, so I'll give it a try this week-end if he's available. But other than that, is there ANY way to recover something from my brick? Or someone witha genius idea of how to turn it back on for at least 5-10 minutes... ?
Any help is appreciated I'm really feeling stupid, as I'm always backuping everything, and I probably have backups of backups of backups.... but just not for this stupid phone...
Regards...
PS: Symptoms:
* Black screen, nothing booting nor charging
* When putting battery back on, nothing happens. If I hit the power button, phone starts getting just a bit warm near the lens (right side of it)
* No download mode
* Power+Vol down+Home + usb connection: nothing on screen, nothing on computer, no USB detected, ODIN sees nothing
* No it's not just the screen who died
Edit: Could JTAG be the magic solution? If so, is there any thread here like the "find a USB jig near you"... ? Wouldn't find the equivalent.
Click to expand...
Click to collapse
Sorry to say your motherboard is fried...
Only motherboard replacement will do...
Sent from my GT-I9100 using xda premium
Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
Click to expand...
Click to collapse
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
Click to expand...
Click to collapse
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
Click to expand...
Click to collapse
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
Click to expand...
Click to collapse
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
Click to expand...
Click to collapse
Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
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this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
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SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
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The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?
I dropped my phone in the pool and it died. Completely dead. I also made the mistake of trying to switch it on. Two repair places said it was finished (not quite sure what these guys do, but it's not repair phones)
I dried it in rice and salt for a couple of days and it was still dead. So I took it apart, washed the motherboard in alcohol and it sort of came back to life, but wouldn't hold a charge or switch on, but was memory visible via the USB on the computer, leading me to believe the motherboard was "alive".
I took it apart again, washed the main board, charging port, dried and reassembled. It kept switching off when the screen was connected, so I disconnected the screen and charged the battery: Everything okay, can connect via usb, charge stable, LEDs doing their normal thing. I assumed the short was somewhere in the screen assembly, so changed this., I can now even boot in "recovery mode" and see the memory rather than the Hisuite thing. It even connected to to the car via bluetooth. It *even* started playing music which I suspect was a 911/112 waiting ring I must have dialled by accident since it has no SIM.
So the phone is "alive" the touch I'm guessing work, the display is brand new, light up but displays nothing.
I'm running out of ideas of how to wake up the display though and am thinking it might be a problem with the graphics card, although I don't know how to test this.
My priorities are:
Return the phone to it's state before being dropped (i.e. solve the issue with the screen)
Access data (n.b. I haven't got Hisuite installed or activated and it doesn't simply give me access to DCMI and contact which is what I care about)
Hard reset or similar to return the phone to function with data loss.
Change the motherboard (I don't really want to do this).