Related
I don't know what the heck is going on with my HTC HD2, but the reboots are getting quite annoying.
Furthermore i noticed it happens when i utilize the cpu heavily.
Mostly with streaming video or playing games.
Have done multiple hard resets, rom updates and even custom roms but nothing seems to work.
Sometimes my phone even reboots(soft resets) after watching 5 whole seconds of youtube
So even directly after a hard reset the problem persists.
I'm totally confused right now(because i have tried everything i could do to fix this problem).
I am thinking could it be the battery not giving enough juice for the task? overheating ? or just faulty hardware?
what do you guys think?
because i noticed that the problem is happening more frequently over time.
Edit: it rebooted even in idle a moment ago (1th time) ???
Similar issue with youtube freeze and reset
I can validate your frustration. I am having problems with my HD2 freezing up as well and doing a soft reset on it's own. So the YouTube app opens up the HTC player and then it will play a few seconds and then freeze up. I also opened an MP4 movie file and view it with the HTC player and that also froze it. Last but not least, I have TomTom and that froze it after 15 minutes last night.
I have seen some postings that Tmobile and HTC will be releasing a new rom to fix some memory leaking issues so perhaps that might be it.
It started happening about a week ago for me. Please post any solutions you might find.
I am on:
OS v.5.2.21889
Mania v.2.5.20121412.1
ROM v.2.10.531.1 WWE
Radio v. 2.08.50.08.2
I have done some trail and error, played around with coreplayer and i noticed that when i set the video quality to FLV medium quality in the buildin youtube app in coreplayer i won't reboot that quick anymore, but after a couple of seconds it will eventually still reboot. If i set quality to high quality/high bandwidth i will reboot much faster (so this let's me think about some kind of memory leak/buffer overflow).
Furthermore luckly i don't have any problems with playing mp4 videos in coreplayer, i have tested this especially because of the youtube reboots, and it will keep playing for 1,5 hour without any problems, so maybe you could try coreplayer and see if that's a solution for your mp4 problem ?
But eventually it would be nice if these problems where sorted out so that the device will work like it is supossed to be
Already tried a TASK29 and a flashing a stock ROM from your SD card?
Ye, have tried task 29 (between each roms, i do use task to make sure that the phone is empty.) and when i went back to my 1.72 stock rom i did flash it from SD, but still no luck.
this happened to me today as i was logging onto the net. it did a full master reset.
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
dfhgjkhgfeghjn
lemonspeakers said:
dfhgjkhgfeghjn
Click to expand...
Click to collapse
lol ? xD frustrated ?
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
Click to expand...
Click to collapse
hmm i only got the problem while i'm watching streaming video through 3g and on usb > active sync > pc data connection / some (cpu intensive) games
with wifi no problems at all, it plays youtube for more then a hour without a reboot, and i tested it multiple times to make sure), and booting is just fine without a single hickup
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
Click to expand...
Click to collapse
Hey, thank you @thompsd. This was driving me crazy on my phone. I finally took it back to a TMobile store for replacement and they put me on the phone with support before they would issue a replacement. Of course I was bewildered when they had me take out the battery and put it back in (which I had done a zillion times) and the phone suddenly worked. The person on the phone told me that it was fixed because I had to keep the battery out for at least 90 seconds. This made absolutely no sense, but it was hard to argue with success. I walked out of the store with my head hung low in shame.
Tonight, sitting in an airport lounge waiting for a flight, I noticed that my phone was hung so I pulled the battery to reset it. When I put the battery back in and started it, the phone went into the reboot loop -- displaying the boot screen for a couple of seconds and then shutting down and rebooting. I pulled the battery for 90 seconds. 120 seconds, 5 minutes. No joy. Realizing that this solution made absolutely no sense in the first place, I decided to search around again.
I found your reply in this thread and looked at my battery contacts. One of them was bent. I straightened it out, put the battery back in and the phone booted right up. Now I realize that when I was on the phone with TMobile, I must have put the battery back in that one time in such a way that inadvertently straightened the pin.
Hi all,
I have (maybe) the same problem with my HD2 i.e. when it is "doing something", well not idle, it sometimes restarts itself and then usually will not get out of the cycle of crash/reboot untill I remove the battery and wait for a few minutes before starting it again.
This is always more frequent if I am using a serious application such as sat nav. It also has only happened when the unit is connected to power, either on my desk or in the car (different power sources), but disconnecting it from the power after the cycle has started doesn't help.
I have assumed from the symptoms that it is caused by overheating and so leaving it switched off for a period allows it to cool.
I have got a return packet from Vodafone to send it for repair but I am loath to do this as it is likely to take 10 days and I suspect I might either get a recon unit back or "no fault found".
Does anyone think this could be battery related? If so I would buy a 2nd battery and test it.
Cheers, Gordon
I can confirm having the same problem.
Using BattClock (which shows a.o. the battery temperature) I was able to establish that the resets and reset loops happen once the battery temperature exceeds 31-32°C.
Contacted HTC support and received reply that the phone qualifies for repair.
PS. My wife just suggested providing me with a cooler bag, so I can enjoy reset-free phone during summer heatwave...
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
Yesterday my battery charge got very low and shut the phone down. When I turned the phone back on without charging it kept rebooting time after time. I tried plugging the charger in but that didn't help. I took out the battery and put it back in and that still didn't help. I finally caught it when it was rebooting and pressed volume down and got the phone in bootloader to at least stop the constant rebooting. I left the phone on the charger and after about 1/2 hour I pulled the battery and put it back in and the phone was fine.
I am not wanting this to happen again. Maybe I will go back to an older ROM.
if i have some luck i will receive my phone tomorrow or the day after tomorrow.
i will let you know what has been repaired and if this solved the reboot problem.
today i received my phone back from the repair center.
The repair letter says that the display has being changed because it was not functioning anymore? (but when i sent the phone in the display was working like it should).
And the youtube problem is still there
Im having the same problem! i figure it was the battery overheating...or the rom or even probably a not compatible radio.....try to change all of these and is still restarting when ever it tries to connect to any data or internet usage. Ex. youtube, downloading of files from the internet, Remote Desktop even Microsoft My Phone still restarts.
even when i used to make/receive phone calls it would restart as soon as i picked it up to talk. but for this i had a solution witch as of now is working fine with out a problem.
if anybody else has this problem with the Receiving/making calls this should work.
1. Go to: Start/Settings/Connections
2. is the "TASK" tab choose "Manage Existing Connections"
3. In the "Modem Tab" has for options to choose from, normally is on "Auto", this was the problem. you would want to get it OFF AUTO.
4. Try all the other " voice Stream options Shown" and see witch one works for you without giving problems, and save. Im currently using "wap.voicestream.com." witch is the second option after Auto.
Well i hope this works for you guys if ur having similar problems, its actually work for me. GooD luck! hope this helps.
bitbank said:
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
Click to expand...
Click to collapse
is it possible for me to know where can i get this ROM??
(official T-Mobile release date ROM (2/19/10).
this week i will receive my phone back for the 2th time.
Hopefully they have found the faulty component of the phone.
I will keep you informed
I have been using the phone for 2 days now and I observed the following problems:
1. The WiFi signal is weak. I mean in the areas where my HTC Desire or iPhone 4 has one signal bar, the RAZR XT910 has no signal
2. The device does not wake-up sometimes. I have to press the power button several times. I guess this is lag from the android OS.
3. I have got some lags and errors from the android OS these two days. Hope some updates will come.
Please reply if you have similar issues with your device, especially the first two points.
Any 3G/UMTS problems?
I cant connect to 3G only EDGE.
I cant see 3G networks.
Sent from my XT910 using XDA App
I have no problems with 3G.
dragosel80 said:
I have been using the phone for 2 days now and I observed the following problems:
1. The WiFi signal is weak. I mean in the areas where my HTC Desire or iPhone 4 has one signal bar, the RAZR XT910 has no signal
Click to expand...
Click to collapse
Agreed. I have an Australian Razr and have found the same issue. Haven't noticed an issue with speed but the signal strength indicator is definitely on average a bar down on my Galaxy.
2. The device does not wake-up sometimes. I have to press the power button several times. I guess this is lag from the android OS.
Click to expand...
Click to collapse
Agreed too. Just happened then but instead of eventually waking it restarted. Has also happened once before but did eventually wake.
3. I have got some lags and errors from the android OS these two days. Hope some updates will come.
Click to expand...
Click to collapse
Nothing here on this one.
Despite the above still loving the phone.
2. The device does not wake-up sometimes. I have to press the power button several times. I guess this is lag from the android OS.
Click to expand...
Click to collapse
This might be caused by in pocket detection. Disable it, might help.
Semseddin said:
This might be caused by in pocket detection. Disable it, might help.
Click to expand...
Click to collapse
Great point. Will disable now and see how it goes. Cheers
Seems razor australia ns seem to be having problems what are your guys build dates located in settings? Mines 19 october and camera seems to be fuzzy..
Sent from my XT910 using XDA App
I have an optus razr
I have none of the issues you are experiencing. The 'low' wifi signal strength is probably caused because you are connected to a wireless-g router. The razr is capable of wireless-n . I always get full signal bars connected to my 'n' router and 2-3 bars on my 'g' router.
No issues using the power button to turn the phone on/off. No lag in the interface. Miss my optical trackpad from my desire though
My router is wireless-n. I have just checked with the router and it have the weakest from all my mobiles.
Anyone else with this problem?
Try to set your router to support a/b/g + n WiFi. Sometimes WiFi chips can behave very strange.
the router is set to support a/b/g + n WiFi. I have htc desire with g Wi-Fi. the problem comes from the razr wifi.
okay so, I'm back on XDA Developers after owning an iPhone 3, 3Gs and 4 for a couple years (after I moved on from my old Nexus One) and I've had the RAZR for a couple days..
an issue I ran into on the first day of owning it, was constant rebooting when the phone was put to sleep.. I couldn't figure out what the issue was apart from that it only occurred when I was connected to wifi at home (didn't happen when I was connected to wifi anywhere else or when wifi was switched off)... so I went back to the store I got it from for a replacement.. hoping that the phone wasn't going to encouter the same rebooting issues, to my bad luck, it kept happening.. so I thought that maybe it wasn't just because I got myself a dud (both times)...
so today I did some diagnosing the issue which I localised to being my router settings... and luckily enough, it WAS the configuration of my router... I tried to see what the differences were between my configurations at home, and that of the wifi routers at work...
So apparently, the RAZR doesn't like the following (could be just one of them, or a combination of both):
- SSID Not Broadcasting (i.e. Hidden SSID's)
- MAC Address Filtering.
So I unhid my SSID and now it's broadcasting, and I also turned off MAC Address Filtering and using WPA security instead.. Now the phone doesn't constantly reboot. Just odd that the phone doesn't like those settings. Anyways, just happy the phone doesn't constantly reboot when put to sleep.
Hopefully these details help anyone else who ends up running into the rebooting issues when put to sleep.
Have a same problems with my RAZR. But all my wi-fi network is hidden and wpa2 personal secured, but phone randomly rebooting only at work.
home router - time capsule (apple)
work router - d-link DIR320.
P.S. if i disable wifi on phone- no rebooting at all.
Raze phone issues
I have a Razr sourced from Mobicity in Australia, bought from them to avoid the Optus bloat. I love this phone it is a gorgeous piece of kit, big beautiful screen, fast etc. BUT twice in the last two days I have received phone calls, answered them, and the caller was unable to hear me. And ultimately I need this to be a reliable phone first and a gorgeous bit of kit second.
Anybody else suffering similar problems. I hav had to revert back to my iphone4 because I have to have a reliable phone for work. I'd love to find the issue and am open to any suggestions. I am on Telstra by the way.
Ok. Problems I have encountered the 2 days I have used the phone:
Constant freeze. The first hour I used the phone it froze and rebooted 7 or 8 times.
Missing SocialLocation.apk. This caused a problem for the GPS in smart actions to work at all. Rooted phone and installed the app, and problem disappeared.
Tried to hard reset the phone because of all the rebooting problems. Guess what, on the first menu coming up where you can choose language, the phone froze and rebooted again. Now still it is constantly freezing and rebooting.
The freezing issues does not really have one specific app causing it. It can happen whenever doing whatever!
Anyone got a solution for this? Maybe a OTA update for Norwegian model?
For anyone mentioning the loss of WiFi signal, i think its suffering from what the iPhone 4 did, its dependant on where you hold the phone, i think the WiFi receiver on the phone is right about where youd hold the phone (in the middle at the back of the phone)
I noticed i was getting the dropping of signal bars, so decided to test it out, holding the phone normally the bars would drop 1 maybe 2 (in my living room where my desire gets full bars) then held it around the edges of the phone and instantly got full bars again.
I cant say this IS the problem you lot are having, but i definitely find holding the phone a little differently from what i normally do makes a huge difference for me.
Anyway just my 2 pence, hope this helps some of you guys.
nafpez said:
For anyone mentioning the loss of WiFi signal, i think its suffering from what the iPhone 4 did, its dependant on where you hold the phone, i think the WiFi receiver on the phone is right about where youd hold the phone (in the middle at the back of the phone)
I noticed i was getting the dropping of signal bars, so decided to test it out, holding the phone normally the bars would drop 1 maybe 2 (in my living room where my desire gets full bars) then held it around the edges of the phone and instantly got full bars again.
I cant say this IS the problem you lot are having, but i definitely find holding the phone a little differently from what i normally do makes a huge difference for me.
Anyway just my 2 pence, hope this helps some of you guys.
Click to expand...
Click to collapse
I have problem 1 and 2 and weak wi-fi even when the phone is on my desk (not touching it with my hands that is)
1、yes, the wifi is weak
2、when the phone is being charging, sometimes I press the power button it wakes but go dark quickly, and I have to press the button again
I'm on my second Razr right now. My first had the blotches on the screen when using a black background. My second Razr has an unresponsive touchscreen a few times a day. I used to assume that my phone was locking up, but it went to sleep when I pressed the power button, and woke up with a working touchscreen. It will also respond to volume and screen rotation, just no touchscreen until you sleep/wake it.
medicramirez said:
1、yes, the wifi is weak
2、when the phone is being charging, sometimes I press the power button it wakes but go dark quickly, and I have to press the button again
Click to expand...
Click to collapse
Maybe you have pocket detection enabled, and when you put your hands in front of the sensor the phone screen shuts off, you don't even need to put your hands in front of the screen, sometimes all you need is to make a shadow in front of the sensors and you will see the phone screen shut off.
Happened to me sometimes, but i knew right away it was pocket detection shutting off the screen.
Thank God i have no complains at all about my phone, maybe a the wifi weakness problem, but for me it still have a very good speed at home on wifi, so don't care about the bars at all.
So I bought my phone from AT&T just as the new M8 was coming out (got a good deal as a result) and ever since that day its been dependable, efficient, and never lagged a single second.
But then the HTC Sense 6 ROM started to act up, opengl issues, and various bugs that drove me insane! So I switched to CM11, (btw no IR or radio or hardware encoding support on it) and all went well until about 2 weeks ago.
Suddenly my phone is sluggish at times, especially on switching applications, and the battery life went from around 10 hours average usage, to 5... Now its down to 3... Not only that but the phone is HOT!
If I even watch a Twitch stream, or YT video, or play a game, or even navigation, camera, chrome, anything with it (including listening to music), the device gets to 43 degrees C. That is with the device out in the air, passively cooling.
If I leave it on a surface, with the back covered up (like in my pocket, or watching a video in my bed) it will go past 50 C, and climb further! At one point in my car while driving, (was charging and navigating, aux was connected so i could get audio navigation through my speakers) I suddenly realized I had past my exit 5 miles back, and had to stop to check the phone...
The phone was not responding to my wake button presses, nor holding it down, it was not outputting directions, and the red LED light was softly lit (not flashing) so immediately I unconnected the charger, and aux cable. The phone still didn't respond, holding power + vol up soft resetting it worked. But what struck me most was how blooming hot it was! It was NOT in direct sunlight, nor was the display on. It practically burned my hands! I had to look up how to soft reset the phone, using my old LG Nitro HD which is my GPS tracker for my car (nifty setup btw).
Now I had an LG Nitro HD which did this sort of thing 24/7 and I could not STAND that phone, since you had to baby the device every second to keep it cool, otherwise you would need to restart.
I have seen numerous threads online about the HTC One getting toasty, and it has before for me, but NEVER THIS HOT! Also this only JUST started happening (its not related to CM11 since I had a backup of HTC's ROM and it did the same thing (in fact it was even slower x.x)
Now here is my question : is this a normal occurrence for smartphones of this age? I think its 1-2 years old... Its past the warranty I suppose (still have the card, and box btw) Is this something that I just have to deal with?
I have used the phone alot while it was charging, and left it on a charger for a long time after it was fully charged... (i thought newer phones had a disconnect for charging)
What bothers me is how suddenly the phone has become stricken with this... problem. It has only been 2 weeks, and battery life is effectively halved, and I am afraid to even USE navigation anymore (unless I hold the phone up infront of an AC vent, which I did all the way home >.< not a fun task since its a manual!)
Thanks in advance!
I had this issue with my M7 for T-Mobile. I would factory reset it and things would be okay for a while until I logged into all of my common apps and realized it would happen again... Some apps make the phone work harder and a lot more on the M7... The way I fixed this was I removed apps I didn't really use and make sure to not be logged into apps that I don't commonly use... The other thing I did was restart after using any video and audio apps... One more thing was I turned on the power saver option with vibrate and cpu unchecked and my phone started acting better...
Edit: if you have insurance through at&t I would go back to complete stock (get rid of tampered flag and red warranty warning included) and let them know it's freezing up. They should send you a replacement and it may help you out...
OfficialLocdoGg said:
I had this issue with my M7 for T-Mobile. I would factory reset it and things would be okay for a while until I logged into all of my common apps and realized it would happen again... Some apps make the phone work harder and a lot more on the M7... The way I fixed this was I removed apps I didn't really use and make sure you not be logged into apps that I don't commonly use... The other thing I did was restart after using any video and audio apps... One more thing was I turned on the power saver option with vibrate and cpu unchecked and my phone started acting better...
Click to expand...
Click to collapse
Yeah actually I just factory resetted the phone, and its absolutely normal now... Furthermore the USB speed is no longer 1mb/s and instead is back up to USB3 speeds!
BTW I did a firmware AND software factory reflash / reset.
Anyone else's watch decide it's not going to stay connected to the phone anymore? I can connect, but it disconnects within a minute or two. Sometimes going to the menu reconnects it, but it doesn't last long. I tried FDR, clearing all the cache on the phone I could, verified the phone works. No dice.
I had the same problem occur after I upgraded to AW2 and the only thing that fixed it was to manually downgrade to AW 1.5 otherwise the watch was unuseable due to the constant disconnect and reconnect requests.
Interesting. I've been on AW2 for a while and didn't have the issue till that day. My phone has upgraded to Oreo but that was also a while before this. Maybe there was a Wear update that caused it. The radios still work as it does connect, but like you said it's constantly being dropped.
I do notice similar behavior with a BT thermometer I have. I can't use my Nexus 5X with it since once I close the phone the connection is lost. Maybe there's a Doze issue with it. I should try connecting the watch to my Nexus 5 and see if it has the same issues.
I have literally been dealing with this same issue for weeks now, I posted in multiple threads about it. I also narrowed it down to doze (same exact issue). However I was already running wear 1.5 when it started happening. Formatted phone (Nexus 6P with oreo) and watch, still doesn't work, tried all kinds of settings, nothing. If you figure something out please let me know. Ill post here if I do.
Same issue. Moto Z2 Play and Zenwatch 2 with AW 2.
Have only had the Z2 Play for a month and had no issues, until this week. Intermittent pairing requests and the watch falls off of the phone's Bluetooth list, while remaining in the Android Wear app.
Maddening.
Will rooting and reverting the watch to AW 1.5 solve this?
So I've been experiencing the same issue disucussed here on reddit
https://www.reddit.com/r/SonyXperia/comments/un62zy
Basically, after the phone has been one for a few hours to a day or so, the figerprint senor essentially acts like it doesnt exist. Even the fingerprint manager disapears from the system menues. Restarting the phone usually brings it back, but not always. I've seen some people attribute it to heat, but my phone rarely gets hot.
It really feels like a software issue. I contacted sony about this issue, and they say they are aware of it, but all they can really offer is to use the sony Xperia companion program to wipe the phone.
It might help to mention that i am rooted and unlocked bootloader. However, my phone has been for months before this issue started. I don't feel like those two things are connected.
It doesn't feel like a hardware issue. But does anyone have an idea what the issue might be?
I have the same problem as you. Neither a wipe nor a different firmware helped me eventually.
I sadly learned to live with it.
Is it after a few hours no matter what, or have you noticed it stop working after charging? Cuz a bad charger can knock it out, though usually only while charging but it's possibly you have a charger that causes it to stop working until reboot?
ZellZoy said:
Is it after a few hours no matter what, or have you noticed it stop working after charging? Cuz a bad charger can knock it out, though usually only while charging but it's possibly you have a charger that causes it to stop working until reboot?
Click to expand...
Click to collapse
I think for me, it is, no matter what it becomes faulty after a while, been using the original Sony charger + cable.
But I have a substitute that I can try, thank you for the info.
I've officially gotten to a point where neither a reboot nor safe mode brings it back.
It's such a weird issue. This phone won't be as easy to take apart as my previous phones.
cheesepuff said:
I've officially gotten to a point where neither a reboot nor safe mode brings it back.
It's such a weird issue. This phone won't be as easy to take apart as my previous phones.
Click to expand...
Click to collapse
I still hope that Sony will release a Software Update that fixes it …
Hello Everybody,
Same here, i updated to the last version 61.2.A.0.418.
I have the Xperia 1 Mark III UK version. I did a Factory Reset, and the fingerprint sensor works from time to time and stops working completely.
Then I did a hard reset and format, from Xperia Companion. Also with the same result.
It is the third time that I completely reinstall it using Xperia Companion.
- The fingerprint sensor does not work and if you restart the system it works for a short period of time.
- Another thing that I have noticed is that the problem that the Gmail application does not receive notifications of new emails (despite being turned on and configured) has also returned as it happened in other firmware updates.
- And finally, it only happened to me once but the notification LED turn on in blue light and did not go off until I did a forced shutdown.
I don't know what is happening, why this update has broken so many things. I hope sharing this will help others.
It seems to be an electrical noise design defect. My original Xperia 1 III rebooted if it had a fingerprint set, the screen off, and was fast charging with the factory charger. It self-destructed while sending it in for repairs and SBE made false claims that I had altered the firmware. I exchanged it and the replacement has issues too. I can pick up the phone off the table and it says the fingerprint reader is disabled from too many attempts. The touchscreen sometimes goes crazy too. Tap-to-wake is essentially run-battery-dead-because-screen-never-turns-off.
The other issues in this thread are software bugs, probably with the low-memory-killer. This is definitely not my favorite phone.
I have a UK 1 III and have not really had any problems with the finger print scanner, it struggles to open the phone if the screen is off, but if I pick the phone up and the screen comes on, it unlocks every time using the scanner. I have not modded the phone or changed software and have had the phone for just over 2 years.
Hi I wonder if anyone has tried to replace the fingerprint sensor and flex cable to try to fix it. These could be bought for like 10 dollars together in China so might be worth a try!