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Long time listener; first time caller.
Short version:
I rooted my SGSII with CF root. Everything seemed fine, but now any app that needs superuser permission says 'Superuser has stopped unexpectedly.' How can I fix it? Can I uninstall and reinstall Superuser?
Long version:
I loved the first galaxy. Then I moved to China. Really missing everything American, so I saved and bought an SGSII in China. Surprised to find no Android Market. Apparently Google and China don't like each other? My phone came with Superuser and Titanium Backup...I don't know what that means; I'm inexperienced at rooting. Used the wonderful instructions in the forums (genuinely appreciative; not sarcastic) to CF root my phone. Went smoothly; now I also have CWM app. But if I try to run CWM or Titanium Backup or anything else that requires Superuser permission, I get a vibrate then a double vibrate and a message that says 'superuser has stopped unexpectedly.' Superuser icon is still there; if I open it, it lists the one program I granted Superuser access to before rooting my phone (Market Enabler). Perhaps the problem is that a second Superuser was added over the first? How can I make Superuser work again? Sidenote, how can I install Android Market now?
I'm a new poster and can't post to development threads. Any help would be greatly appreciated! Thanks!
Reroot .
Root + CWM .
http://forum.xda-developers.com/showthread.php?t=1103399
jje
Thank you JJEgan for your reply! I have tried re-rooting it again, but I'm still having the same difficulty. If I try to open something that requires Superuser permission, I receive the message 'Superuser has stopped unexpectedly.' Also, when I open Superuser or try to search for an update, I get 'Checking available version failed.'
Can I fix this by removing superuser altogether, then flashing again to get the unbroken one back? If so, how can I remove Superuser? Can't seem to find an uninstall button....hahahahaha.
Again, thanks for any helpful ideas anyone has!
Needs to be removed from /system/app, which only a root user can do...
Perhaps you can go to settings, applications, manage apps, show all, clear for superuser, and this might stop it from crashing.
Again, Tonymy01, I greatly appreciate your reply! I have cleared the superuser data, but that didn't help. I also tried resetting to factory then rooting with cf again, but still I have no joy.
Would installing a new version of superuser over the old version solve my problem? Ugh.
A preemptive thanks for any suggestions anyone may have.
ericwadding said:
Again, Tonymy01, I greatly appreciate your reply! I have cleared the superuser data, but that didn't help. I also tried resetting to factory then rooting with cf again, but still I have no joy.
Would installing a new version of superuser over the old version solve my problem? Ugh.
A preemptive thanks for any suggestions anyone may have.
Click to expand...
Click to collapse
i dont know if this would help but try getting superuser from the market and see if that works?
I have already given root access to the app Clean Master. Under the 'Autostart Manager' page, I tried to remove apps that autostart by itself. However, the app pop out a message indicating 'Failed to Grant Root' and reminded me to grant root access.
I went back to the superuser app, it was indicated that root access has been granted.
Any way to solve this problem?
I have been having this same issue on rooted stock gs4. It's temperamental when it comes to root I've noticed. One day I was able to turn it app off of auto start and when I installed a new app it wouldn't let me do it and su says I'm granted
I'm experiencing the same issues. Auto Start Manager is the only feature that has this issue.
Sent from my SPH-L710 using XDA Free mobile app
yoongkc said:
I have already given root access to the app Clean Master. Under the 'Autostart Manager' page, I tried to remove apps that autostart by itself. However, the app pop out a message indicating 'Failed to Grant Root' and reminded me to grant root access.
I went back to the superuser app, it was indicated that root access has been granted.
Any way to solve this problem?
Click to expand...
Click to collapse
I always face this issue also, what I do as a temporary fix is, go to the SuperSU app, then "Forget" Clean Master, open Clean Master and try to disable an app from Auto starting, grant root and the app will be disabled I hope it works for you too
I am glad I am not the only one having this issue. I recently updated an app via the play store and clean master told me it was auto starting. I tried to block it, but it keeps telling me root access failed and to grant it. Well I've granted it root 18 times now and it still says root failed. I have tried everything to get it to work...clear logs, tell superSU to forget clean master, give it global default, etc. Nothing seems to work and it's pissing me off.
Unfortunately this does not work for me.
I have granted root access according to SuperSU Pro however when trying to stop autostarting apps in Clean Master it reminds me to allow access.
I even get a popup massage from SU stating that the app got granted root access.
Whats happening here? Does anyone have a work around?
Deleting Cleanmaster in SuperSU doesnt help. It is always the same unfortunately.
Best Regards
J
I too also have problems with the autostart function in Clean Master on my Optimus Zone II
First of all, if you've root then you shouldn't use clean master. That's so naive.
About the permissions. Even after root your system partition stays in read only mode. I'm guessing this okay. You should check that out first.
Re:Re: [Q] CleanMaster Root Access Failed
Vtrendzzy said:
First of all, if you've root then you shouldn't use clean master. That's so naive.
About the permissions. Even after root your system partition stays in read only mode. I'm guessing this okay. You should check that out first.
Click to expand...
Click to collapse
Ok, (I know Im gunna reget this), but why?, in your option, should Clean Master NOT be used, since it need so many "root" functions in order to work? Ive used it for years. Rooted or no, (mostly rooted), and why do all the "autostart" apks, (ROM Toolbox, Autostarts, Autostart Manager,etc) work just fine. I've tryied it with r-w on system on, sooooo....next...?
DerDoktorEsq said:
Ok, (I know Im gunna reget this), but why?, in your option, should Clean Master NOT be used, since it need so many "root" functions in order to work? Ive used it for years. Rooted or no, (mostly rooted), and why do all the "autostart" apks, (ROM Toolbox, Autostarts, Autostart Manager,etc) work just fine. I've tryied it with r-w on system on, sooooo....next...?
Click to expand...
Click to collapse
I can't argue over this. Best options for you 1. Root Cleaner (high priority) 2. SD Maid Pro (medium priority)
See the difference yourself.
fix?
Has anyone figured out what the issue is here? It worked just fine on cm12 but stock Lilli nope. Root issues for sure it must have something to do with system partition. Has anyone fixed this issue?
dillweedinc said:
Has anyone figured out what the issue is here? It worked just fine on cm12 but stock Lilli nope. Root issues for sure it must have something to do with system partition. Has anyone fixed this issue?
Click to expand...
Click to collapse
Has anyone figured out what the issue is here?²
hey..the main culprit is supersu app
yoongkc said:
I have already given root access to the app Clean Master. Under the 'Autostart Manager' page, I tried to remove apps that autostart by itself. However, the app pop out a message indicating 'Failed to Grant Root' and reminded me to grant root access.
I went back to the superuser app, it was indicated that root access has been granted.
Any way to solve this problem?
Click to expand...
Click to collapse
Clean master is not working on 2.46(I mean the autostart manager) I noticed this yesterday..i flashed a new Rom first it was having Supersu 2.46 version in which CM was not working but after flashing Supersu 2.49 CM is working plus in Google store supersu 2.46 beta is there which won't work...my clean master started working again normally like before after installing SuperSU 2.49...so try flashing or installing supersu 2.49
Link for supersu zip (Flashable zip)
http://forum.xda-developers.com/apps/supersu/2014-09-02-supersu-v2-05-t2868133
Clean master root access
wow. cool...,ill try that,
thanx
it's supersu problem
StoneyJSG said:
I am glad I am not the only one having this issue. I recently updated an app via the play store and clean master told me it was auto starting. I tried to block it, but it keeps telling me root access failed and to grant it. Well I've granted it root 18 times now and it still says root failed. I have tried everything to get it to work...clear logs, tell superSU to forget clean master, give it global default, etc. Nothing seems to work and it's pissing me off.
Click to expand...
Click to collapse
Just go thru my above post..it will definitely work..so give it a try... flashing new supersu 2.49 resolved the problem for me.?
Yep its working again. I tried 2.48 cuz somebody said it worked for them, but i had no luck there. 2.49 did the trick, thx for letting us know in the thread.
tycoon78[stoner] said:
Clean master is not working on 2.46(I mean the autostart manager) I noticed this yesterday..i flashed a new Rom first it was having Supersu 2.46 version in which CM was not working but after flashing Supersu 2.49 CM is working plus in Google store supersu 2.46 beta is there which won't work...my clean master started working again normally like before after installing SuperSU 2.49...so try flashing or installing supersu 2.49
Link for supersu zip (Flashable zip)
http://forum.xda-developers.com/apps/supersu/2014-09-02-supersu-v2-05-t2868133
Click to expand...
Click to collapse
Its working for me too.
Thanks tycoon78 for the tip
RE:RE:RE: [Q] CleanMaster Root Access Failed/SuperUser
The new Super SuperUser Apk 2.49 from chainfire, did not work for my CleanMaster blocking apks from autostarting on my little optimus 2....:crying: any other suggestions?
Ahhh! Thank you so much tycoon! It works for me after updating super user!
QUOTE=Alison.Souza;60674697]Its working for me too.
Thanks tycoon78 for the tip [/QUOTE]
DerDoktorEsq said:
The new Super SuperUser Apk 2.49 from chainfire, did not work for my CleanMaster blocking apks from autostarting on my little optimus 2....:crying: any other suggestions?
Click to expand...
Click to collapse
I just rooted my s6 edge and was having the same issue with 2.46. Luckily when I updated to 2.49, I was unable to block the autostartup apps.
Hey guys! I'm new to this community so first of all I want to say hello to you all! Sadly my arrival is mostly based on a possible-problem for me.
So here's the situation:
1- Bad Guy runs an app on Good Guy's phone that asks for root access, this app is malicious and can be used to steal almost everything (like theftspy that was developed by a dev from xda)
2-Bad Guy grants it the access and sets SuperSU to "grant on demand" for this specific app. Then deletes all the logs of all this and removes this app from APPS tab of SuperSU.
3- Good Guy is completely unaware of all these.
4-A few weeks later Good Guy learns that this Bad Guy could have been installed an app on his phone that can steal sensitive information. He performs an Avast Mobile Security scan that returns clean and later performs a complete wipe of his phone and loads a new ROM.
So I'm the Good Guy here I confronted Mr. Bad Guy about it who ultimately denied that, but I got some strong suspicions that he might be lying. Data in the phone was private (mostly business) so even the probability of this being stolen is scary.
Without any further ado my question is: Can this malicious app keep onto its root access after a reboot (can any app do that)? Because if it can not, then even if it starts itself after boot, it'll have to grant root access again which would leave logs and would be seen on SuperSU this time, which neither was there so would mean I am safe. Also is Avast's scan result reliable on this basis?
Thanks to everyone who took their time to read, any help is so much appreciated.
Bump
Well, there are many root apps that run after system startup. It depends on the app that was installed on your phone.
If Mr.Bad removed app from SuperSU and deleted logs, that means the app isn't in use and will no longer do its work. That means, the app is just installed with no harm.
Also there was no need to change your ROM and factory reset. Just by uninstalling the app you'll be done.
Even, you scanned through AntiVirus and didn't found anything.
Stilling data from one phone and sending to other phone must need a medium to transmit data, in your case it must be internet. You could have check in Data Usage in Setting weather there is any anonymous app that is using your data.
Still there is probability, that your personal data must be stolen.
It depends on the duration between 'granted root permission to app and removing app from SuperSU list'
Also you said about 'grant on demand' its similar to 'prompt' was applied to the app in SuperSU.
Have you granted permission anytime? I yes them probably your data is stolen by Me.Bad.
Hope you understand everything
Regards,
hitman-xda
hitman-xda said:
Well, there are many root apps that run after system startup. It depends on the app that was installed on your phone.
If Mr.Bad removed app from SuperSU and deleted logs, that means the app isn't in use and will no longer do its work. That means, the app is just installed with no harm.
Also there was no need to change your ROM and factory reset. Just by uninstalling the app you'll be done.
Even, you scanned through AntiVirus and didn't found anything.
Stilling data from one phone and sending to other phone must need a medium to transmit data, in your case it must be internet. You could have check in Data Usage in Setting weather there is any anonymous app that is using your data.
Still there is probability, that your personal data must be stolen.
It depends on the duration between 'granted root permission to app and removing app from SuperSU list'
Also you said about 'grant on demand' its similar to 'prompt' was applied to the app in SuperSU.
Have you granted permission anytime? I yes them probably your data is stolen by Me.Bad.
Hope you understand everything
Regards,
hitman-xda
Click to expand...
Click to collapse
Thanks for answer hitman!
I haven't granted any app root access. But Mr. Bad could have done it before I got my phone back. After starting to use my phone I rebooted it. I wonder if this app can start running with root access on its own after a reboot. Or should it get granted root access again by the user.
If so, then that'd be like NSA level coding / spying to avoid detection and still run after resetting.
es0tericcha0s said:
If so, then that'd be like NSA level coding / spying to avoid detection and still run after resetting.
Click to expand...
Click to collapse
Resetting as in like restarting your phone right? And not returning to factory state.
remorseful said:
Thanks for answer hitman!
I haven't granted any app root access. But Mr. Bad could have done it before I got my phone back. After starting to use my phone I rebooted it. I wonder if this app can start running with root access on its own after a reboot. Or should it get granted root access again by the user.
Click to expand...
Click to collapse
If the app is setup such that it runs on startup and SuperSU is set as 'prompt' for that app, it must have asked user for granting permission after every reboot.
remorseful said:
Resetting as in like restarting your phone right? And not returning to factory state.
Click to expand...
Click to collapse
Nope dude! Resetting means going back to factory state.
Say, Mr.Bad could have installed an app in your phone that you are unaware of.
Whats more important is the permissions of that app. If it can claim sensitive permissions like access to contacts / messages / sdcard , then he can get that data even when the app doesn't have root access. And if the app has root access, then the damage could have been done already before he deleted the supersu logs. And no, it cannot be granted root access after the logs are deleted automatically on startup.
And Mr.Bad could have installed his malicious app on to system partition in which case u may not be aware of what the app is. And what damage it does. In such case even a factory reset doesn't help.
It is advised to reinstall the rom and protect superuser with some pin / password.
bharat g said:
Say, Mr.Bad could have installed an app in your phone that you are unaware of.
Whats more important is the permissions of that app. If it can claim sensitive permissions like access to contacts / messages / sdcard , then he can get that data even when the app doesn't have root access. And if the app has root access, then the damage could have been done already before he deleted the supersu logs. And no, it cannot be granted root access after the logs are deleted automatically on startup.
And Mr.Bad could have installed his malicious app on to system partition in which case u may not be aware of what the app is. And what damage it does. In such case even a factory reset doesn't help.
It is advised to reinstall the rom and protect superuser with some pin / password.
Click to expand...
Click to collapse
Well I'm mostly scared of screenshots being taken remotely which requires root access.
HA! That's what I wanted to hear! The startup part!
Yeah since resetting won't clear off a possible /system infection I performed a full wipe and installed Cloudy ROM.
Yet I have done it after a few weeks.Still, a possible spy app would need to grant root access again on device start up by me which didn't happen so I assume I'm safe Is there a known way for an app to grant root access without user permission once the device is turned off and turned back on ?
remorseful said:
Well I'm mostly scared of screenshots being taken remotely which requires root access.
HA! That's what I wanted to hear! The startup part!
Yeah since resetting won't clear off a possible /system infection I performed a full wipe and installed Cloudy ROM.
Yet I have done it after a few weeks.Still, a possible spy app would need to grant root access again on device start up by me which didn't happen so I assume I'm safe Is there a known way for an app to grant root access without user permission once the device is turned off and turned back on ?
Click to expand...
Click to collapse
Once an app gets root granted and is in whitelist of superuser management app, then if such app can autostart on boot it can get root granted without user permission.
Eg: Firewall app.
bharat g said:
Once an app gets root granted and is in whitelist of superuser management app, then if such app can autostart on boot it can get root granted without user permission.
Eg: Firewall app.
Click to expand...
Click to collapse
True but if it is whitelisted on the Superuser management app then it is pretty easy to detect since it'll be listed there.
P.S:I assume you mean to be "set to "'grant on demand'" on SuperSU by "being whitelisted".
I tried to root my Lenovo K910l using Kingo Root (yes I am a noob). The app could not root the phone but it ended up installing an app 'superuser'. Now this app won't uninstall. When I open this app it shows the phone is "not rooted" and asks me to "root" now. When I tap the link, it asks me to download Kingo Root app which again fails to root the phone. This app has taken over the control of the phone and I want to remove it, but no success. I have tried to factory reset and even formatted the phone but to no avail. The phone isn't even booting up in normal recovery which I suspect is due to this superuser app. I am thoroughly confused. Any help would be greatly appreciated.
try these
1. trying to root any other app and get the root permission for rom tool box lite. (install this app from play store). now open this app and you can easily uninstall any app.
2. thats not work? search with malware using any antivirus app. this superuser is the one of the type malware. then you can find and erase with the app
3. full format with sd card and internal memory or install new update frimware using official site :good:
Thanks for the suggestions, but I tried to root it again with the PC app, and then tried to uninstall it later. That somehow worked. But unfortunately I ended up with my phone unrooted again and in the process my phone is still not booting up in recovery mode and I can no longer see it or access it through my PC.
Guyz,
On my backup phone, i was messing around and installed kingroot... a total malware.
Then, i formatted by phone and still kingroot is there. Tries deleting from kingroot settings but cant.
Plz inform how the hell shall i completely remove this sh*t?
Not an advanced user hence wont be able to understand complicated removal procedures.
PS: Using Samsung Note 3 Neo
Breadwhatwhat
If your device has root access, you can remove King root with other applications or from the King root settings. Uninstall the application with link2sd. If you can not delete the application, you will have to install the stock rom.
CriCroCra said:
If your device has root access, you can remove King root with other applications or from the King root settings. Uninstall the application with link2sd. If you can not delete the application, you will have to install the stock rom.
Click to expand...
Click to collapse
Thanks , but after three dots -> i have option to uninstall OR convert to user app.
Under both i get the same error:
"Link2SD could not obtain root access.
Maybe as i formatted my phone, i am no longer rooted and hence the error.
Also, i tried disabling Kingroot from phones builtin "Applications manager" and yes it seems disappeared from my App list on phone, Is it safe to say its no longer working on my phone even in background ?
craige said:
Also, i tried disabling Kingroot from phones builtin "Applications manager" and yes it seems disappeared from my App list on phone, Is it safe to say its no longer working on my phone even in background ?
Click to expand...
Click to collapse
The application that you deactivated will not run again, but if it really was malware, it probably installed other malware applications. I recommend you to do a complete analysis with several antivirus programs starting with Dr. Web.