Tmobile network unlock help - Android Q&A, Help & Troubleshooting

Hi. First off if this has already been solved please forgive me and direct me to the thread. I was an idiot and bought a used LG V10. It is a T-mobile phone, but he assured me it was unlocked. I know...this is what I get lol. But I'd like to somehow find a way to use it. The Tmobile device unlock app says it doesn't qualify for unlocking. I've already wasted $20 on an unlock code that I can't even use. So anyone....please!!! I plan on having it rooted, but I'm going to wait now to even see if it's worth it. In advance....thank you for any input.

Related

Telus GSM Hero Quad Band - What next?

Hi all,
I finally purchased the Telus Hero GSM Quad Band from Canada and its on its way to India thru FedEx. Bought the Hero without contract for 599$. Does this mean it is unlocked?
Since I have bought it now, what is my next job?
1. Unlock it by purchasing a unlock code.
2. Once unlocked, can I use it as it is? or it is mandatory to upgrade or downgrade the ROM?
3. Will post some more query when it comes to my mind.
Note: Did a search and it seems all threads were stopped answering from last November. So, started a new thread.
Expecting replies, since I do not want to keep Hero in hand as a dummy piece without knowing wat to do.
T i A
you will have to unlock it... then it will work when you pop a registered sim card in..(if the bands are correct) but im guessing you checked that already
Thnx for replying..now I am sure I have to unlock. but which website? Have waded in here and most vote goes to http://hero.unlock-now.com/sim-unlock-HTC-Hero/
should I get one from them?
What about my second query? Is it mandatory to downgrade/upgrade my ROM?
oh sorry forgot about that... im honestly not sure about which site to use to unlock sorry, id go with one that i know people have gotn there money back from though...
and no it is not mandatory to do anything except unlock to use your phone, only install a rom if you want to
thnx a bunch m8..I am relieved now. I also believe that most ppl here who have unlocked their hero has used the link I have posted. Some have got their money refunded too if it doesnt work. Waiting for my package to arrive to knw the IMEI and start unlocking. Fingers crossed.
Guys, if you trust some other site who provides unlock codes, please suggest.
T i A
As for websites to unlock, I did some searching back in November when I got my Telus Hero. I ended up using http://www.unlock-hero.com/, as it seemed to be the most popular at the time. I had no problems with them and had my unlock code within 20 minutes. It's also well priced.
thnx for the sugg m8..need more and finally need to decide on one.

unlock at&t x10a to use on another carrier?

im selling my at&t x10a to my friend on tmobile so i need to find where or how to unlock it thanks
Call At&t and be nice, tell them you are giving it to a friend, and they are on tmobile so you need to unlock it (act naive).
They will either give you the code, else= ask them when they can give yo the code, it depends on the month you bought it, i think they can unlock it after a certain period if time. They won't give you a date, but they will give you a general month that it will be unlocked in.
good luck
Also, do post result here. and ask away if you need help dealing with at&t
i allready know there answer i bought it refurbed from them like 3 months ago as part of my upgrade so im pretty dang sure they will say no

How to network unlock LG v10 H901 after rooting

Thanks to this forum, i got my bootloader unlocked, and had rooted.
Can someone help me, how to network unlock my T-mobile LG V10 H901?
Checked with customer care, paid to all unlock services, but all of them refunded back that they were not able to generate unlock code for me.
Thanks and appreciate your help..
Did you buy it from T-Mobile?
Sent from my LG-H901 using Tapatalk
mrwinkle said:
Did you buy it from T-Mobile?
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
I brought this phone over craigslist.
I put my friends T-mobile sim for few days to see if phone gets recognized, so that i can ask t-mobile to unlock it. But seem like T-mobile will unlock only when the account from which it was bought asks for it.
Sorry man you may be screwed, craigslist buys never seem to go well when it comes to carrier unlocking.
Sent from my LG-H901 using Tapatalk
will Flash Stock unlock my device?
Only way it'll unlock is if the ESN is clear on TMOBILE site http://www.t-mobile.com/verifyimei.aspx
If it is CLEAR then thats when you can buy your code from the only site that sells legit codes. https://www.unlockbase.com/phone-unlocking-service/tmobile-device-unlock-app-official-unlock/
IF you want to do it free, you can call tmo and ask them for a code, etc etc
praveen5344 said:
will Flash Stock unlock my device?
Click to expand...
Click to collapse
I bought my phone online, and this is what you do.
MAKE SURE THE PHONE ISNT ROOTED!!!
1) Flash back to stock (because stock has the TMobile Unlock app)
2) Call TMobile and tell them the phone is fully paid off and that you spoke to someone at tech support already and they said you could unlock it.
3) They will ask you if you have an account I said no, and then they will ask you for the IMEI and if you want a permanently unlock it (say yes) and they will give you the go ahead to unlock it through the app. (probably ask for your email and such to send you instructions on how to use the app)
4) The app is pretty straight forward but if you need help the steps are in the email.
5)Profit:victory::victory::victory:
That's what I did good luck
hOW TO FLASH BACK TO STOCK?
BoiBundy said:
I bought my phone online, and this is what you do.
MAKE SURE THE PHONE ISNT ROOTED!!!
1) Flash back to stock (because stock has the TMobile Unlock app)
2) Call TMobile and tell them the phone is fully paid off and that you spoke to someone at tech support already and they said you could unlock it.
3) They will ask you if you have an account I said no, and then they will ask you for the IMEI and if you want a permanently unlock it (say yes) and they will give you the go ahead to unlock it through the app. (probably ask for your email and such to send you instructions on how to use the app)
4) The app is pretty straight forward but if you need help the steps are in the email.
5)Profit:victory::victory::victory:
That's what I did good luck
Click to expand...
Click to collapse
Tried the same, but they said phone has to be used under Tmobile network for 40 days to be eligible to unlock.
Any other suggestions??
praveen5344 said:
Tried the same, but they said phone has to be used under Tmobile network for 40 days to be eligible to unlock.
Any other suggestions??
Click to expand...
Click to collapse
Unfortunately that's a "strict" requirement. I would call back tell them you're going back to your country and if they don't bite escalate to a supervisor.
praveen5344 said:
Thanks to this forum, i got my bootloader unlocked, and had rooted.
Can someone help me, how to network unlock my T-mobile LG V10 H901?
Click to expand...
Click to collapse
There are already 3 threads like this. We do not need a 4th. This is the solution here, which I have given. You must first meet the criteria that T-Mobile sets for us, and no you do not need to be the original owner nor do you need to be stock. I was rooted at the time. Stop wasting time on other unlock sites. The link below gives you the thread and solution.
Good luck
http://forum.xda-developers.com/showpost.php?p=65763879&postcount=128
Thread closed.
You can continue the discussion in thread below.
http://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032
-XDA Staff

Is my LG V10 unlocked?

About 2 months ago I cancelled my T-Mobile account after some bad experiences with them. I had my LG V10 on lease with them, not yet fully paid. At the same time I convinced the representative to unlock my phone so I could switch to another carrier. I asked her if I needed to do anything and she said no, she can do it remotely, then told me it was all done. My phone was under some old guarantee that I could continue paying off the phone monthly instead of all at once (apparently that's since vanished, and they have no record of that guarantee ever existing. Figures.)
Anyway, I was happy to have an unlocked phone. But a few weeks ago I got a letter asking me to pay up the remaining balance or be sent to a collection agency. I couldn't, so they did. Yesterday I called T-Mobile to find out if my phone was unlocked and they said that since my account was closed and in collection, they couldn't check or tell me, and to call the agency. I did, and the collection rep didn't seem to want to give me a straight answer. His answers were (paraphrasing): "There's some things T-Mobile doesn't want us telling you (the consumer); "I'm going to choose my words carefully"; and, If you pay off your balance T-Mobile may unlock your phone." He repeated the last one whenever I asked additional questions. I figure he could've just said no, your phone is not unlocked.
So I'm thinking that since my phone was remotely unlocked by T-Mobile just before closing my account, that it's still unlocked and they just don't want to confirm it to me for fear that I may not pay them back as fast. My question is, if T-Mobile unlocked my phone before closing my account, could they re-lock it, wven without an active account? Also, could the rep have lied to me about having unlocked my phone?
By the way, I can't do the SIM swap trick because everyone I know uses micro sim and my phone uses a nano sim. Also there isn't a cell store anywhere near me.
Oh, I did an IMEI check online on Swappa and it said Activation Status: Clear, not blacklisted, and identified my phone as either LG V10 (T-Mobile) or LG V10 (Unlocked). Not sure what that means. Did a check on another site and under carrier code it said T-Mobile, and carrier code TMO.
Did you get your phone from tmobile? Aka model h901? It should have the tmobile unlock app already installed which will tell you if it's unlocked or eligible to be unlocked. They would have told you to use it to unlock it in the first place.
Also, a collection agency isn't going to know anything about tmobile services, they'll say anything to get your money. It's a completely separate company.
I'd be more worried that tmobile blacklisted your imei rather than having it locked since you didn't pay off your lease.

T-Mobile

I have the opportunity to purchase a Galaxy S9 + for T-mobile and would like to use it on ATT. Can someone tell me if this is possible?
As long as it's unlocked you can. I'm bringing my att s8's over to T-Mobile.
When you buy it from TMobile it is locked to them. You would have to go through the unlock process which I believe requires you to use it with TMobile for 45days and to fully pay off the device.
It will be locked to T-Mobile (you will have the Device Unlock App installed in the T-Mobile folder - which you will need to use it to unlock your phone).
However, I am not sure about the waiting period before unlocking. But once you are allowed to unlock it, you don't need to pay the full price. You will have to use an unlocking service to register your IMEI as unlocked.
Once you get your phone, ask them when can you unlock it and if you need to wait.
nuttsp said:
I have the opportunity to purchase a Galaxy S9 + for T-mobile and would like to use it on ATT. Can someone tell me if this is possible?
Click to expand...
Click to collapse
It will work if it is unlocked. But please if you are buying from a stranger and they are the original owner, go to the T-Mobile store with them to verify it's actually paid off. They should have a receipt of purchase since it was just released. Since it released on the 17th, it shouldn't even be unlocked as it usually takes 40 days of activation on the network to have it unlocked if it's through t-mobile. And it doesn't have to be paid off to have it unlocked so they can sell it to you even if they still owe than report it lost or stolen. Just be cautious, good luck.

Categories

Resources