Identify Smart TV OS - Android Q&A, Help & Troubleshooting

Hi Team,
I recently got scammed buying a new Smart TV. The preinstalled OS is really buggy and inbuilt update feature never seems to work. I tried searching for the OS details and upgrading it myself from pen drive, however, no luck so far.
Can any1 help me identify the Smart OS and possibly a compatible alternative OS? My TV and OS is exactly same as one displayed in the image below:
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Additional Details:
I managed to find some additional details related to the OS:
Build Number:
rtd298x_tv038-eng 4.4.2 KOT49H
eng.aiwenpeng.20160829.171707 test-keys
Model Number;
LEDTV rtd298x_tv038

Guys, any input?

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"lightbox_next": "Next",
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