Microphone issues: Weak sound - Xperia Z5 Compact Q&A, Help & Troubleshooting

I am having issues with the microphone on my Xperia Z5. The unit is rooted and flashed with 32.3.A.2.33 firmware.
When in-call, the other party hear a very low and low-pass filtered sound. . The same goes for when testing the microphone in the diagnostics menu.
I have been mocking about with the different settings found under "sounds" and "calls", but without luck. Maybe it has something to do with the noise suppression (which cant be turned off for some reason).
Does anyone else had this problem? Is there a known fix? Forums are empty, and the issue makes the device practically useless...
Thanks

No thoughts on this? I have been searching alot..

Noise suppressing is off when testing microphone, so You may stumbled upon hardware fault. Maybe these tiny microphone holes are dirty somehow?

Try to clean the microphone hole.

Related

How to turn off Noise Suppression?

Hi,
I have an intermittant issue where people can't here me. If I turn speaker phone on they can. I want to turn off noise suppression, but don't see any settings for it anywhere. Pressing the menu hard key while in call does not reviel anything. Is there a reg edit or something I can try?
Thanks
The LTE has two mics, one with noise suppression and one without. There is one at the top and one at the bottom which provides stereo when recording video etc.. When speaking, try either mic and see what the results are. Its possible one mic is defective or needs to be cleaned etc., the only info I could find was for the GS3 but maybe this will give you some ideas. I think some ROMS have that setting but I have never looked or needed to disable.. Good luck.
http://forum.xda-developers.com/showthread.php?t=1332137
Thanks! I am pretty sure I have a dirty mic, but looks like I have to take the phone apart or kill the noise suppression to fix the intermittant issue. Just trying to avoid the dredded flash to stock/trip to sprint store. Thread you posted shows some promise, but was hoping for an easier fix

Microphone is not working when loudspeaker is on

Hi! I have a problem with my m4. The mic seems to turn off when i switch to loudspeaker during a call or if i start a fb messenger call with camera on. However the mic works fine with normal calls, i can record, use google speech etc. Mic test succeeded. Safe mode on and the same thing happens. I have put newest rom for central europe 26.1.A.2.147, wiped all possible data via flashtool and even on clean phone without any apps the problem still exists. I did not change any settings or so. It is just the mic not working when i wany to use loudspeaker ( the onr on the bottom of the phone). I also had issues with lower volume levels than in other m4, but here the rom update might help - i will see in fee days as i did rom update today. Do You have any idea what is wrong? The phone never had contact with water etc.
erdetm said:
Hi! I have a problem with my m4. The mic seems to turn off when i switch to loudspeaker during a call or if i start a fb messenger call with camera on. However the mic works fine with normal calls, i can record, use google speech etc. Mic test succeeded. Safe mode on and the same thing happens. I have put newest rom for central europe 26.1.A.2.147, wiped all possible data via flashtool and even on clean phone without any apps the problem still exists. I did not change any settings or so. It is just the mic not working when i wany to use loudspeaker ( the onr on the bottom of the phone). I also had issues with lower volume levels than in other m4, but here the rom update might help - i will see in fee days as i did rom update today. Do You have any idea what is wrong? The phone never had contact with water etc.
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Click to collapse
I have the same Issue, I already made a hard reset but the problem remains. Have you had any progress on this?
Totally nothing. I hope service will fix it.
Same Problem here
Guys did found how to fix this?
Hi, guys.
I had the same issue but it has fixed itself already. Yesterday I wanted to show my friend that on loudspeaker 2nd mic doesn't work but... It worked. I was shocked, I hadn't done anything special. Maybe it was some app issue that is uninstalled now, or that was a virus? I don't know, however it works now.
I m also facing the same issue on my m4 my voice doesnt goes through loudspeaker mode during calls.
I went to the service centr n they r also failed to solv this problem.
atirkhan_07 said:
I m also facing the same issue on my m4 my voice doesnt goes through loudspeaker mode during calls.
I went to the service centr n they r also failed to solv this problem.
Click to expand...
Click to collapse
Try disabling ok google detection in google app
Sony microphone doesn't work with loud speaker on
I'm having exactly the same problem with my Sony Xperia M4 Dual Aqua. When the loud speaker (audio output) is on, the microphone doesn't work anymore. I can't be heard by the person on the other end of the phone. Has anyone found a fix to this? The phone has 2 microphones, so maybe there's a conflict with the speaker and microphone or maybe the second microphone doesn't work - anyone got any ideas?
Anyone solved it yet?
I have e2333
I removed memory card and restarted phone, and it worked, i think memory card is interfering with noise cancellation mic, bcoz when you test the mic with audio recorder, you will find noise cancellation mic is low
poetoet said:
Anyone solved it yet?
Click to expand...
Click to collapse
I have e2333
I removed memory card and restarted phone, and it worked, i think memory card is interfering with noise cancellation mic, bcoz when you test the mic with audio recorder, you will find noise cancellation mic is low
fadyzico said:
I have e2333
I removed memory card and restarted phone, and it worked, i think memory card is interfering with noise cancellation mic, bcoz when you test the mic with audio recorder, you will find noise cancellation mic is low
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Click to collapse
Thx for sharing,i tried to do this but still like before. I have e2333 too,n it had marshmallow official update last night but didnt solve the problem
it has nothing to do with any software issue or any thing with memory card. all it has to do is with its headphone jack. it permanently recognizes that a headset with mic is connected so it lets the primary mic non functional. and it is probably due to moisture in the motherboard connecting the jack or may b due to numerous fall from heights that lets the jack very lose. try inserting a headphone leave that headphone for a while let ur device get heated up by heavy use or over charging. then remove the jack test the mic again it shall work. if not repeat the procedure again and again till it works. and this method has been tested by me as well as several other users in my proximity. so all the best guys hope it works for ya too. important thing is it might stop working again. so keep repeating
dr.sushant said:
it has nothing to do with any software issue or any thing with memory card. all it has to do is with its headphone jack. it permanently recognizes that a headset with mic is connected so it lets the primary mic non functional. and it is probably due to moisture in the motherboard connecting the jack or may b due to numerous fall from heights that lets the jack very lose. try inserting a headphone leave that headphone for a while let ur device get heated up by heavy use or over charging. then remove the jack test the mic again it shall work. if not repeat the procedure again and again till it works. and this method has been tested by me as well as several other users in my proximity. so all the best guys hope it works for ya too. important thing is it might stop working again. so keep repeating
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Click to collapse
the same problems with 2 m4s here its a hardware that phone is very bad creation of sony.........
main microphone not working
voice tone very poor
what can i do?
e2312
mohaiminulmunna said:
main microphone not working
voice tone very poor
what can i do?
e2312
Click to expand...
Click to collapse
remove your SD card and reboot, if not working flash without SD Card, and if Not Working Repair Your rom with Xperia Companion And Feedback.

Noise reduction in video and call (SD)

Hello,
i have problem probably with noise reduction - when i record video in quite room, audio is ok,
but when background a little bit noise, i hear only some scratches, sometimes a quiet voice ...
The same situation is when i record call, barely hear voices... is there any possibility to change settings in noise reduction?
I'm using aosp, on miui there where only problem with call recording...
Is qualcomm have something similar to mtk engineering menu? Maybe some settings in build.prop?
I think it's a problem of the secondary mic (it is located next to the headphones port) which is used for noise cancellation. I haven't experienced an issue with video recording yet (because I haven't recorded any video) but I have problems with call quality. Every time I place the phone a little far from my mouth I hear complaints that the other person cannot hear me, which wasn't an issue with my older phone.
The temporary solution I have found is covering the secondary mic with my finger (thus disabling it). Also from what I've found in the internet there are some other phones with the same problem and there are ways to disable the secondary mic through software but I haven't tested it yet. Here are the links I'm talking about
https://forums.oneplus.net/threads/fix-call-quality-issue.284449/
http://forum.xda-developers.com/goo...ue-nexus-5-t2538979/post52006598#post52006598
I repeat that I haven't tested this fixes myself and I don't know if they are compatible with our phone.
Thanks for answer,
when i was looking for a solution, i saw tread from one+ but i was counting that is fix directly for our model.
Firstly i change build.prop - and now testing, in audio platform i dont have such line, solution from nexus same situation - dont have those lines.
Hello..
I have problem with background noise during audio call.. because of that noise.... I didn't talk with person who is in call..

XA Ultra Dual microphone issues

Hello guys,
My XAU Dual showing microphone issues during making calls! when I make a phone call my friends keep complaining about barely hearing me (very low voice) or my voice is like someone talking in a deep tunnel with too much echo ..sort of that!
here are some things I tried to fix the issue but all failed to fix it:
1- I tried factory resetting my device
2- tried repairing my device software using Xperia Companion
3- tried disabling audio enhancement (ClearAudio+ ....etc)
4- in settings>call>SIM>Equalizer ...set to normal
5- tried looking for microphone noise suppression in settings.. can't find it
Didn't drop my device & never exposed to any fluids!!
Tho, I ran diagnostics>tested my microphone, one time I hear my voice good, then gave it another try later on & the microphone recorder a very low sound!!
Am really outta options here & this issue really sucks
My device model number is F3212, running android 6.0, build number 36.0.B.2.146.
Any ideas..
I've been experiencing this problem on two different XA Ultras. The microphone seems to switch to the one on the top of the phone so if you hold the phone upside down people can hear you. I've had to switch to speakerphone output to talk to people when this happens. Switching back to phone from speakerphone sometimes makes it work normally but not all the time.
I suspect it has something to do with an app that is running earlier, maybe google play music or OK google.
I have tried reset and it doesn't help. The problem comes back.
There is a similar if not identical issue on another Sony phone, the solution being to turn off microphone noise suppression. I haven't tried this.
grogzero said:
I've been experiencing this problem on two different XA Ultras. The microphone seems to switch to the one on the top of the phone so if you hold the phone upside down people can hear you. I've had to switch to speakerphone output to talk to people when this happens. Switching back to phone from speakerphone sometimes makes it work normally but not all the time.
I suspect it has something to do with an app that is running earlier, maybe google play music or OK google.
I have tried reset and it doesn't help. The problem comes back.
There is a similar if not identical issue on another Sony phone, the solution being to turn off microphone noise suppression. I haven't tried this.
Click to expand...
Click to collapse
I didn't notice that flipping the phone or switching to speaker output might work, gotta try it first.
What bugs me the most is the fact that I can't find anything related to disabiling microphone noise suppression at an section of this device settings!
Am using a headphone currently & waiting for Android nougat to hit the device & hopefully fix the issue.
This problem was never there when I first used my device out of its box, but later on it appeard after may be 2 upgrade patches of Android 6.0 few months later.
Waiting is my only hope...

Question Popping/crackling sound during calls on multiple apps [SOLVED]

Every couple of minutes I am getting a loud pop/crack sound during normal calls and the same behaviour on Whatsapp and Viber calls.
I tried both on speaker and without and the result is the same. I am running all the latest updates. The adaptive sound is disabled.
Also tried Stealth Audio Player to hear both the external and internal speaker on Youtube videos and I can't reproduce it except sometimes it pops when a video is started. I also tried recording my mic and it sounds clear without this popping.
Is there anything else I can try to fix or debug this issue? It sounds like it is trying to record or adapt the sound while on call even if the adaptive is off.
sabotage3d said:
Every couple of minutes I am getting a loud pop/crack sound during normal calls and the same behaviour on Whatsapp and Viber calls.
I tried both on speaker and without and the result is the same. I am running all the latest updates. The adaptive sound is disabled.
Also tried Stealth Audio Player to hear both the external and internal speaker on Youtube videos and I can't reproduce it except sometimes it pops when a video is started. I also tried recording my mic and it sounds clear without this popping.
Is there anything else I can try to fix or debug this issue? It sounds like it is trying to record or adapt the sound while on call even if the adaptive is off.
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Click to collapse
This kinda sounds like the problem I had, but ALLLLL the way back to my Pixel 2 XL!
If you're rooted, you can try what worked for me below -- although, I'm not up to date with Viper4Android (V4A) and I believe it's either EOL or is in the process of being updated to work in x64 architecture or there are newer updated branches or something... But if it's possible to lower the frequencies, you might luck out like I did on the taimen...
I Found a Speaker Distortion Fix
Like many, my phone has the lower speaker distortion on speaker phone calls and general audio, like YouTube, when turned up high. If you are rooted, I have found a solution to all situations except speaker phone calls. I installed Viper4android...
forum.xda-developers.com
Thanks for the help. I can hardly hear any issues while on youtube. There is noticeable pop when videos ending or starting. Some people are reporting motherboard issues with Pixel 7 leading to similar problems. I am trying to find if it is a hardware or software issue.
After further investigation it looks like interference. If I disable the mobile data and WIFI it seems to be a lot better. After 16 minutes call it was a very faint pop if at all. Does it sound like it needs a motherboard replacement or a future patch might fix it. Update: still happening regardless of connectivity on both the inner and outer speaker. I am going to RMA for motherboard replacement.

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