As the title says, I've got some really bad lag when using the Lenses in Snapchat. The camera works fine when there is no lens on screen, but as soon as one starts tracking my face it turns into a slideshow. It even plays back this way when I view a recorded snap. The filters in Facebook Messenger work fine without lag. Does any other Tribute HD users have this problem? I've tried hard resetting and also reinstalling Snapchat but nothing helps. Surely the phone isn't under powered enough to be causing this is it? Even i check Snapchats memory usage it's never used more than 350mb, and I've always got at least 800mb of ram free when starting Snapchat.
No one? I've emailed Snapchat about this issue but have yet to hear anything back from them. I've even installed an older version to see if that changed anything but it didn't help.
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Hi guys.
i've had my prime for awhile now, used it's video recording before, but today it seems to be having some problems.
1. Video Recording in Full HD 1080p for 1 min, once i click on the stop, it hangs there for quite awhile, and ultimately pops up the message box "camera app has hanged" , even if i click wait, the camera seems to hang indefinitely and the only way for me to close it is to force reboot.
2. If i record at 20sec or 40sec, it doesn't have a problem. though it hangs around (i think it's converting the videos)
anyone else have this problem? also anyone knows of any alternative camera app other then the stock one?
Mine did the same thing the other night and I had to force close it. When I tried to relaunch the application it said it could not connect to the camera device. I had to do a full shutdown and reboot. I think there are too many bugs either in the OS, the application or the tablet. If you find a better camera app let me know please.
Glad to hear i'm not the only one
There's a few more things i noticed though. This only happened after the recent update. So i'm guessing it's a software problem.
2nd thing is, i'm wondering if it is necessary to actually do a conversion after the video recording. My HD2 phone can record videos without any hanging after i click on the stop button.
Not much hanging or crashes here but I do experience freezes when zooming while recording video. Wondered if this was app or hardware...
hmm i tried on a friend's Transformer (not prime)
Their video recording is seemless.. the moment i click the stop recording button. the recording stops instantly and no hanging or anything..
i'm wondering if it has anything to do with our multiple updates..
I do remember multiple reports of the Prime's very poor disk performance. It scored very low on multiple benchmarks.
Update on this. i sent my Prime to ASus service center. Reported this pproblem + another dock problem. Will update once i get my prime back
Update on this. I just got my prime back. They did a excellent job. Completely fixed now. Video recording is fluid. Even recording for 20sec / 40 sec / 1 min, it stops immediately. I guess just a re-fresh would have solved the problem but since i had another dock problem which they'll need to fix, they fixed this at the same time.
Tried both stock 20A and fulmic 20c 2.0. When taking HD and FHD movie using either rear lens, the camera app will freeze and have to force quit. I track it down to the anti shake mode. So either "Steady+HD" or "Steady+FHD" will crash, using OIS is fine. FHD60 and UHD in either antishake mode are fine though.
Anybody have the same problem or try to reproduce? maybe I have hardware problem because I search and didn't find anything. I'm on T-mobile but i think the camera app should be same across all models...Thx
When does the freezing occur?
After stopping the record or while you are recording? Or when you press the record button?
Sent from my sh!tty LG-H860 that is beyond crap
It froze when I press record. I then has to force quit the camera and when reopen no video is taken. I will see if i can get some logcat going....
Seems like nobody else has this problem? which is puzzling because it seems like a software issue.
Have you tried the hidden menu?
Test your camera there
*#546368#*850#
850 is your model number. If you have a 830 change this to 830
Sent from my sh!tty LG-H860 that is beyond crap
Oh wow thanks for this post. Mine started crashing exactly the same way in the last week. I ran into your post and sure enough, switching to OIS "fixed" the problem.
hchchchc said:
It froze when I press record. I then has to force quit the camera and when reopen no video is taken. I will see if i can get some logcat going....
Seems like nobody else has this problem? which is puzzling because it seems like a software issue.
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Click to collapse
i had that problem with video recording and freezing long time ago when i tried to scale up video bit rate,when you reset your firmware this issue should have disappear
hello to all, greetings from Spain, I open this issue because since last Friday I am the new owner of lg v30, but I have a problem that I do not like at all, and I would like to know if the same thing happens to you too
on YouTube, I've put some videos of these shows to see the screen and others, and I noticed that the videos in 1080p60 are pretty lag, and quite annoying frame losses, like stoppages, (in one of Youtube videos, a demo of LG, a red car comes out, and happens to be next to the camera and the next frame is already 2 meters, I do not know if I explain) and I'm quite fussy about this issue, what I put the same video to 1080p also in a leeco le pro 3, and it looks fluidisimo, perfect .... why can this be? Someone else happens?
I do not know if you can put links, if you can please tell me and I'll post the video so you can try it if you can see it well
Another question, does your phone heat up? is that I notice it hotter than the leeco, as soon as I put some video like this 1080p60 gets tempered by the area of the camera, I do not know if that is normal or not
Thank you very much and hopefully answer
Happens to me too. I also tested this on a Galaxy S8 and it has identically bad performance. It probably also happens on the Note 8. 1080p30 HDR runs fine though. I didn't notice any heating - maybe just slightly warm but could as well be from my hands. Was the other phone you tested HDR capable?
I don't know if I can help you at all, but perhaps if you fill in some blanks, others might.
1) What model phone do you own and what firmware are you on (stock, stock rooted, custom ROM, etc)? You can check your firmware under Settings.
2) Can you link us to a video that's giving you problems?
Mejilan said:
I don't know if I can help you at all, but perhaps if you fill in some blanks, others might.
1) What model phone do you own and what firmware are you on (stock, stock rooted, custom ROM, etc)? You can check your firmware under Settings.
2) Can you link us to a video that's giving you problems?
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Click to collapse
hello, thank you very much for answering
1) my phone is lg v30 h930, stock, just removed from the box without touching anything, and the software version is V21w-EUR-XX
2) this problem happens to me in all the videos that I play on YouTube 1080p60 HDR (if I put the same video in 720p60 HDR the problem improves a lot, it becomes almost imperceptible) but the problem is that youtube does not give the option to deactivate the hdr, so if the video has that option, it activates it
I give you some examples of the videos that I have tried and they are very annoying ( It does not let me put links because I have less than 10 messages, I put the description of the youtube thumbnail, the first videos come out )
on youtube put "lg oled demo ", and play the first video, which shows a teapot in the thumbnail, and the video that shows a butterfly in the thumbnail, both are 4k Hdr 60fps
the phone I have it all activated, the HDR, I have not activated any energy savings, this all to the maximum ... I do not know what can happen, I do not know if it is the snapdragon 835 problem that can not with so much demand .... Do you think that could be why?
I have a pocophone f1 my brother, and the same video runs smoothly, very very fluid, but does not allow HDR, but I do not want hdr only make it look fluid
I've also noticed a bit of lag in chrome, in firefox it's better to scroll
Do you think it will be solved in any way? is that if I'm not return it and buy another phone thinking, something like pocophone because they do not have that kind of budget : llorando:
thank you very much and I hope response
I just tested that first video you suggested (the one with the teapot thumbnail) and I had absolutely no issues with playback. No stutter or lag with either the video or audio.
It's perfectly smooth, and really a lovely video.
I'm not an expert on HDR (since I don't use this device to watch movies or TV shows via Netflix or any other service), but as far as I can tell, the HDR triggered properly.
I have HDR turned on Settings, of course, and it's my understanding that you can tell when HDR turns on (when you rotate to Landscape) because the white Youtube pause/play buttons (amongst others) get very bright compared to Portrait view (which is supposed to disable HDR).
I also have never had any issues with Chrome. But I don't use FireFox, so I can't really compare the two.
I'm using an American open market US998 LG V30 on stock 20D (an old firmware from around June/July 2018), rooted.
I plan on updating my phone to the newest stock firmware one of these days, but haven't gotten around to it.
I have no idea what's going on with your phone. I understand it's new.
Maybe try checking to see if there's an OTA firmware update ready for you to install? (You might be running system software even older than mine, with a flawed HDR implementation).
Maybe there are some bloatware apps that came with your phone that are impacting performance.
Perhaps a factory reset could help?
I'm sorry I can't be of more help.
Que tengas buena suerte.
When i Am on STOCK ROM there is stutter and lag..
Install A CUSTOM ROM (tested on dot os) The colors still look vivid and plays smooth!! Absolutely no lag
I have had this issue since I first took my V30 out the box. Have the latest update for stock ROM/ VS996/Verizon. I gave up trying to troubleshoot this issue.
im using vanced as default YouTube app. it has an option to enable VP9 codec, that'll make your playback smoother even at 1440p60fps. But it kill HDR (but the color still the same tho). Shame, that V30 couldn't play HDR, because this phone is one of YouTube Signature Devices https://devicereport.youtube.com/phones/lg_v30.
Update: When I play that "lg oled demo" video, it doesn't stutter, I don't notice any of them. But when play "peru hdr" it stutter a lot. I'm using H932 latest stock. Try to activate that VP9 codec if you don't want HDR after all. Also, I don't use Chrome anymore, I disable it and using others. try Kiwi or Brave both are chromium based if you prefer chrome-like interface. If Firefox feels better so stick with it.
Just turn off hdr in display settings, every lg v30 has this problem. I think it's because hw decoder cannot keep up so this problem applies to every snapdragon 835 phone. Hw is capable of 1080p30fps HDR in vp9, 1080p60fps HDR is on the limit and can drop frames. HDR is gimmick for me, it is not well implemented. The quality is much worse than normal videos. For me bigger problem is that oled screen cannot reproduce dark colors because of low uniformity when pixels are barerly turned on and very slow response time in that matter too but that's for another topic.
Ho guys, i'm going Crazy with this issue, please help me....
Idk why, but Yesterday(After have bene using my mate 20 pro since August without any issue) the streaming apps won't show images but only sound. I've tried everyting like clean cache of these apps, unistalling and reinstalling them, i've tried to disable the colour correction(as i've found on internet), no everyting Is update... It seams to me like some protection issue, like if the streaming apps blocks on purpose the video playback for a lack of security(? Idk, but YouTube and now tv works fine).
As you know, the mate 20 pro Is certified wilevine L1 the maximum level of protection.
Please help me, i'm getting really annoyed.
Ps: i've Also checked if some app update have been done in the previous day, and the only one was "Google services for AR" or something similar, but disabling hit haven't solved anything.
Have you tried running the app in battery save mode? i read someone else had this issue and it worked for them. Hope this helps
Do you mean the mode you can change in smartphone settings? If so, yes and nothing changed, i've tried everyting less an hard reset that i want ti avoid as much as possible. It seams to me like prime video, Netflix and infinity turn the screen black becouse they think you are recording the screen, there Is a way tu run an app and kill all other process?
Thank you
Hi i have the Same Problem but only with Netflix. Prime is okay. Only Sound with black Screen.
I have solved the problem. Idk why, but switching from"intelligent mode" in the display resolution panel, in settings, to HD fixed the problem. Try to set HD, open Netflix and see if It works, than change again to full HD or quadHD. At Moment i'm using quad HD settings, and i'm no more facing the black screen problem. I've not tried the intelligent mode again.
Hope It can help you aswell.
Ps: try Also to disable color correction in settings accessibilities. For someone It worked, not in my case.
Thanks, the solution was Like you Said, Switch to FHD+ .now all Work. :fingers-crossed:
Hello the Problem is back. After testing a while i found an other solution. I added the 2 apps which only shows black Screen and Sound (Netflix and Amazon Prime) in the settings of Fluid ng .
cybermaniac2000 said:
Hello the Problem is back. After testing a while i found an other solution. I added the 2 apps which only shows black Screen and Sound (Netflix and Amazon Prime) in the settings of Fluid ng .
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I also have the black video problem on YouTube or Prime Video. I think it's related to some overlaying apps on top of the video. When I use a speedcam overlay on top of other windows I noticed that the video goes black. I also often use split windows, so I need to clear the split windows and restarts the video for the orientation to go away. The resolution of the phone does not make a difference.
I have been experiencing this weird bug where after a day or two, videos inside apps like prime video, youtube, vanced stop working (tested only these). The video works fine when I open youtube in browser but these app seem like stuck in a loading state. Even funnier thing is that I couldn't record my screen when this happens. The screen recording floating window hangs as well. The only thing that I know fixes this is a restart.
Please help me out guys. If you want then I can record the screen using another device.
Haven't faced anything like this on my nord 2. I advice you to do a factory reset and do check whether you are in the latest build or not.
I am facing similar issue please someone help