Intensity Mobile Signal - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hi good day
Currently my Galaxy S6 Edge 925i, presents problems with the signal inside the home or office loses signal to only emergency call or 3G in very weak way, only to the foreigner I have 4G LTE intermittently, which I recommend? My service provider is ATT Mexico.
1. Check with other SIMs from different companies and the same.
2. Firmware upgrade from 6.01 to 7.0.
3.Reset factory values.
I'm thinking of getting him to change his antennae to see if it works correctly.
Thanks and best regards.

Related

constantly dropping signal internaltionaly vodafone

Hi.
I was wondering if anyone can help me out.
Im currently in Albania using Vodafone sim card. My signal sucks most of the time I have no signal its comes once in a while for couple minutes maybe and then leaves again.
When I put the sim card in my cousins S3 (which his s3 is from here) it works fine, full bars 3G
So its leading me to believe its my notes fault.
My APN settings are good because when the signal comes for that short time my phones data and voice work as they should

No 3G connection anymore Steps down from LTE to EDGE

I'm having serious issues with AT&T LTE in central Mississippi. The LTE network in my college down has been here for at least 8 months, but after ATT did some network upgrades last month, I can no longer access the HSPA network. If I make a call, it kicks me straight down to the EDGE network after a 30+ second delay. Same thing when I receive a call. As a result of the delay, I frequently miss calls and the phone never rings. The issue just started this month. Tried the new APN settings as suggested on other threads, and that just results in EDGE only access. I called AT&T and they forced me to do a full wipe and have them do a network reset. That didn't really fix the issue.
I am on ViperXL 2.0.0 with the latest radio (have tried the older radio too, no fix). Still on HBOOT 1.32 (I think, If not, it's 1.35) I've researched the issue to no avail as to another solution. If I could just use the HSPA network things would be fine, but when there is no LTE I drop to EDGE and the signal strength on the EDGE network here is 2 bars tops when there is 5 bars LTE, so I frequently have no signal when I used to have 5 bars. AT&T, as always in their valiant effort to cover their own butts, says there is no network issue.
Input and solutions welcomed! Thanks guys!
Just tried a sim swap with a friend. He has the s4 active and it makes the step from LTE to HSPA+ with no issues. However, his SIM in my phone still refuses to acknowledge the hspa network. Any suggestions guys? I'm running out of solutions. Problem exists on elegancia and viperxl ROMs.
This wouldn't be an issue except that I live in an area where there is literally at most one bar of edge once it drops the LTE.
UPDATE: After the new sim didn't work, I went ahead and relocked the bootloader and flashed the official RUU. No luck. It seems as though my HSPA radio has actually gone out and will not work.
Weird. I went back home and it works perfectly. But it didn't work where I currently live or anywhere along the 75 miles of travel. Regardless, the replacement HoX+ will be in next week.
Sent from my HTC One X+ using xda app-developers app

Mobile network signal issue

So almost after 3 weeks of getting the TS I decided to put in my AT&T SIM. I was reluctant to use that tiny bastard screw driver but I did it anyways. I have noticed that the network signal strength of my watch is almost non-existant. It will get cellphone signal at only certain place. With the same sim card on my phone (Nexus 5), I get good cell reception.
How are others doing in this department? How's the cellphone signal? Is there anything I can do to improve the mobile network signal. Currently I am on stock with Loki's security patch.
I am not sure if this is a hardware issue or software issue. I remember someone opening the TS and checking the antenna. Any suggestions would be highly appreciated.
Some information on my TS -
North American 1/8
Stock ROM with Loki's patch.
Ok here is my observation:
I could not get signal inside my office, home and costco
I did get signal once I get out of my office - full signal bars with H+. I made a short trip from office to costco and home and back to office. It was able to get signals when I was driving but in some areas where I used to get 2-3 bars in my phone, TS did not pick at any signal at all. So mobile network signal is working but it is pretty weak compared to my phone.
May be it needs some tune up 
i have the same problem,the signal is low and TS really has a hard time to find one,if its lost
can we do something about this ?
I opened mine just to have a look and found one of the connectors lose, took a bit of fiddling to get it back on but my network signal seems as good as my note3.
I don't know why, but after installing this app.https://play.google.com/store/apps/details?id=com.misonicon.signalbooster3g4g
The signal works perfectly, I didn't believe in this apps but now I don't know what to say
At least it works
Mobile frequency fluctuates on my end too, made sure APN settings are listed exactly like they say here on the forums, maybe I should change to another GSM 3G SIM card?

3G not connecting

I recently purchased an Xiaomi Redmi Note 3 Pro phone (kenzo), it covers all the bands that rogers uses in my area in Canada, I believe.
https://en.wikipedia.org/wiki/Rogers_Wireless
I can connect with the phone on LTE, HSPA+ with no problem, if available. Sometimes, if I am in certain area's, the signal indicator drops to 3G .... it shows a decent signal, but no calls or data can go through.
In this example on the following chart, the first WCDMA connection,my phone only indicates 3G and I can not make a call or use data. When my call attempt is done, it goes back to LTE. Then I try again. Then for the second WCDMA connection on the chart, I am connected as H+, I can make a call and use data. Whenever this phone connects to CID 31072 the problem happens. When I connect to CID 31075, no problem. These are just examples of towers that I reach from my home. I get the same problem occuring other areas.
Any suggestions on what I need to change on my phone? Is my phone making a kind of 3G connection for some reason, which Rogers doesn't support? I have tried everything I can think of, Miui dev versions, CM13, LineageOS 14.1 etc, change Android Radio Menu settings, etc.
Nothing seems to fix this issue.
Any advice would be greatly appreciated!
I have been using Network Signal Guru, and have figured out that the phone will connect calls data on 3g if the band it finds is B5-850M .... if the tower tries to connect to is B2-PCS-1900 the call fails.
I tried to block the use of band 2 with Network Signal Guru, but it seems to still use it when it finds it.
I have since flashed a LineageOS rom and used the Network Signal Guru to disable band 2 WCDMA. The phone has not been experiencing the issue at all since. I am cautiously optimistic that I have found a solution. Still not sure why this band doesn't work here though.

poor signal reception?

Had my x1 for a couple of days now and lots to like about it however I have noticed that it seems to have a very weak phone signal reception.
I am on three in the UK and in the normal areas I travel I have never noticed an issue on my other phones with it struggling to hold on to signal bars.
Anyone else have this?
Signal bars mean absolutely nothing. Many oem even show full bars even when there is actually no signal.
Better install cellmapper app that will exactly show and record the signal where you travel.
Also, do you have 3uk volte working?(calls over 4g network)
Well all I can say is that I live less than a mile from the nearest mast and would nearly always have full signal bars on other phones yet on this phone it drops on and off 1 bar.
I will download the app you mentioned and see what that shows
I've had this problem with numerous Sony phones over the years, always poor signal compared to Sammy's, Pixel's and iPhones that I've had. Same issue with the X1 I have now, always on WiFi calling and no signal, my Pixel 3 XL would be happily sitting on 4G.
andybg40 said:
I've had this problem with numerous Sony phones over the years, always poor signal compared to Sammy's, Pixel's and iPhones that I've had. Same issue with the X1 I have now, always on WiFi calling and no signal, my Pixel 3 XL would be happily sitting on 4G.
Click to expand...
Click to collapse
Glad it's not just me then.
I do remember having this issue on a previous Sony phone also but can remember the model now. It's been a long time since I had a Sony but thought this one was going to tick every box which it almost does apart from having reliable signal reception which is really should be a must!
Is there anyway they can improve this with software of are we stuck with it due to hardware issues?
I'm in my 14 days returns periods at the moment and like everything about this phone apart from what it should do first and foremost
I am having the same problem, I'm on EE and my LTE keeps dropping from 4 bar's to 1 bar then nothing which causes me to lose data connection. It then jumps to 4 bar's again and then repeats this over and over. This is happening at home where I always have full reception. I have tested my sim in 5 different phones all have full reception and don't lose connection only my Xperia 1 does! Any help would be appreciated.
Same problem for me. I switched my SIM from Galaxy S8 to X1. S8 has 4 to 5 bars while X1 struggles with getting one bar at home.
Ffs... The bars mean nothing. Sony phones take into consideration RSRQ(signal quality) and SINR(s noise) values of the signal. Other oem don't. The actual signal power RSRP (do not confuse it with bars) is same or better on Sony.
Xperia 1 has most advanced modem and antenna setup of any 4g phone. 4x4 mimo even on low bands (first to have it).
3uk and ee are special in the sense that they need phone to support volte to get access to their low band spectrum(band 20).
So make sure you have volte aka 4g calling enabled and check with apps like Netmonster or Cellmapper the band and RSRP of the signal. Then compare it with other phones at the same place.
VeixES said:
Ffs... The bars mean nothing. Sony phones take into consideration RSRQ(signal quality) and SINR(s noise) values of the signal. Other oem don't. The actual signal power RSRP (do not confuse it with bars) is same or better on Sony.
Xperia 1 has most advanced modem and antenna setup of any 4g phone. 4x4 mimo even on low bands (first to have it).
3uk and ee are special in the sense that they need phone to support volte to get access to their low band spectrum(band 20).
So make sure you have volte aka 4g calling enabled and check with apps like Netmonster or Cellmapper the band and RSRP of the signal. Then compare it with other phones at the same place.
Click to expand...
Click to collapse
If it's as simple as that why is it not enabled on this phone already?
I think what you seem to be over looking is the fact that I and others here have said that yes the bars are lower than other phones and flutter slot but also to the point where they drop completely and give no reception at all. A situation not faced on other phones.
Can you explain how we enable this missing band so that the phone can provide a more reliable/stable reception
Does your phone have 3uk volte(4g calling) enabled? Phone should stay in 4g during call. If not then you are out of luck.
ee users can install EE firmware to get Volte working if it's not already . newflasher on xda helps to change firmware.
And please compare signals with abovementioned apps.
hpsauce37 said:
Glad it's not just me then.
I do remember having this issue on a previous Sony phone also but can remember the model now. It's been a long time since I had a Sony but thought this one was going to tick every box which it almost does apart from having reliable signal reception which is really should be a must!
Is there anyway they can improve this with software of are we stuck with it due to hardware issues?
I'm in my 14 days returns periods at the moment and like everything about this phone apart from what it should do first and foremost
Click to expand...
Click to collapse
If you're having signal drops / dropped phone calls etc... I get it. But Sony is historically notorious for showing lower signals than others on those bars. However, as stated, the bars are pretty meaningless. I've owned many Sony's, and while the bars are lower (sometimes all empty), I still have signal in all the places I should. YMMV.
VeixES said:
Does your phone have 3uk volte(4g calling) enabled? Phone should stay in 4g during call. If not then you are out of luck.
ee users can install EE firmware to get Volte working if it's not already . newflasher on xda helps to change firmware.
And please compare signals with abovementioned apps.
Click to expand...
Click to collapse
I don't honestly know. My phone was purchased sim free from carphone warehouse and I use it on 3 network. The phone just set itself up. How would I check this? Is it something listed under network settings?
It's so frustrating as I'm really loving a lot about this phone but just want it to be comparable at least with my other phones I've used with call reception
those who are having signal problem, are you using EE network?
I saw lots of people with EE reporting this issue on official sony forum.
Got mine yesterday from Vodafone and signal is perfect !
XSIIS said:
those who are having signal problem, are you using EE network?
I saw lots of people with EE reporting this issue on official sony forum.
Click to expand...
Click to collapse
Yes
I also have only 1 bar... Orange.
If you are EE UK user, then you need EE firmware on your Xperia 1 to get best network compatibility(Volte and low band support because of it).
3UK users probably need also 3UK firmware but that does not seem to exist yet.
This weirdness of low band access is specific to two UK operators. Everywhere else the device is fully capable of best 4g experience.
Wait Next update
Enviado desde mi G8141 mediante Tapatalk
So for those of us on three network but purchased the phone sim free are stuck with the problem as three do not sell this handset themselves so unlikely to release any firmware for it.
That does not look good for me so I think I will need to return within my 14 days.
Shame.
There's definitely a network connectivity issue with the XP1 right now though. This seems to affect only XP1's on the EE network, which were *not* bought from EE direct, i.e. ones with stock firmware. (e.g. mine!)
The symptoms are that periodically, first the 4G symbol disappears, then the signal goes to zero and you've lost the internet. Then it reconnects back onto 4G again. Sometimes this repeats 3 or 4 times in succession. The whole thing takes from 5 seconds to maybe 30 seconds depending on how many re-tries.
You can go for maybe an our or so without a problem, or sometimes it happens like every 10 minutes.
And here's the key part: this happens wherever you are, even on a full strength signal. As far as I can make out, this affects ALL XP1s with stock firmware on EE. EE say it's a Sony problem. Sony say it's a network issue. So we are all stuck.
Does anyone know of a suitable network logging app, which will log 4G disconnects and signal loss, so we can provide evidence to EE and Sony?
More info here:
https://talk.sonymobile.com/t5/Xperia-1/Issue-with-network-dropping/td-p/1376332/highlight/false
(My phone is fine with a Vodafone sim. There's something specific to the phone firmware/config - timers, buffer sizes, packet sizes - whatever - and the EE network. But right now, on EE, it's unusable.)

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