infinix hot 4 doesn't charge except powered off! - Android Q&A, Help & Troubleshooting

I bought the phone one month ago and it was fine until two days ago the phone didn't recognize the charger! I tried another cable and another charger and doesn't seem that anything is working. the phone charges only when switched off... I also tried to hard reset it and didn't work either. what's the problem?

It could be a hardware issue. Try visiting their Carlcare office so they can handle it.
Sent from my TECNO Camon CX using Tapatalk

What android version are you on?

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[Q] Charging problem

I have a problem with my three year old Samsung S2 (international version), running Android 2.3.
The phone sometimes does not charge at all when I connect the charging cable, at other times I have to turn off the phone before it will charge, and most of the time it will not swtich off when I try to power it down (it simply reboots). Basically, the charging is sporadic and unreliable.
Does anyone have any idea what causes this behaviour?
I have tried two batteries and two charging cables and these make no difference to the problem.
Thanks in anticipation.
Thats interesting. I have alot of problems with charging my S2 as well. Ive shipped it off to samsung twice, they replaced the bad hub/port or whatever the call it, have gone through 4 micro usb cables and i have another battery in the mail headed my way as we speak. A month later and its still doing exactly what you describe. I can barely charge mine anymore. Its only a year old but its No longer reliable. I cant seem to fix the problem so Im giving up on mine and getting myself a nexus 4.
Sent from my SPH-D710 using Tapatalk 2

[Q] Note won't turn on, any ideas?

Hello,
I am wondering if anyone here has any ideas about what may have gone wrong with my galaxy note i717? I've had my note for nearly a year now and had to replace the charging port about 2 months after I purchased it. It has worked great since. Yesterday, on my way home from work, I received a call and talked on the phone no problem. My phone wasn't hot or anything, and I laid it back down after talking. When I arrived home about 15 minutes later, I noticed it was completely dead. My battery had 70% charge or so the last I looked at it but I still assumed something may have happened with the battery. I tested the phone with a brand new battery and it still will not attempt to power at all.
It was rooted, but still with stock firmware. I had an otterbox defender case on the phone at all times, and rarely ever dropped it. I'm contemplating buying another i717 since they're fairly cheap now and I can get some of my money back by selling the broken one on ebay. I am just curious if anyone knows what may have happened.
I not so sure about this one but if you always charge your phone with a cover that big , that can make some overheating and affect the battery system .
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Septech said:
Hello,
I am wondering if anyone here has any ideas about what may have gone wrong with my galaxy note i717? I've had my note for nearly a year now and had to replace the charging port about 2 months after I purchased it. It has worked great since. Yesterday, on my way home from work, I received a call and talked on the phone no problem. My phone wasn't hot or anything, and I laid it back down after talking. When I arrived home about 15 minutes later, I noticed it was completely dead. My battery had 70% charge or so the last I looked at it but I still assumed something may have happened with the battery. I tested the phone with a brand new battery and it still will not attempt to power at all.
It was rooted, but still with stock firmware. I had an otterbox defender case on the phone at all times, and rarely ever dropped it. I'm contemplating buying another i717 since they're fairly cheap now and I can get some of my money back by selling the broken one on ebay. I am just curious if anyone knows what may have happened.
Click to expand...
Click to collapse
Have you tried to boot it up to recovery or download mode? Does it have any response when plugging your charger in?
Agoattamer said:
Have you tried to boot it up to recovery or download mode? Does it have any response when plugging your charger in?
Click to expand...
Click to collapse
No indications of life whatsoever when plugged in, new battery, etc...no vibrations...it appears to be bricked. Just crazy it showed not one sign before it happened.
Septech said:
No indications of life whatsoever when plugged in, new battery, etc...no vibrations...it appears to be bricked. Just crazy it showed not one sign before it happened.
Click to expand...
Click to collapse
when plugged into a windows pc does it come up as QDLOAD?
tons of info on bricks and how to debrick in this thread
http://forum.xda-developers.com/showthread.php?t=2136738
i have used this method before and revived a note so it does work if you are bricked
JamieD81 said:
when plugged into a windows pc does it come up as QDLOAD?
tons of info on bricks and how to debrick in this thread
http://forum.xda-developers.com/showthread.php?t=2136738
i have used this method before and revived a note so it does work if you are bricked
Click to expand...
Click to collapse
Nothing happens when trying to connect to PC. Thanks for replying

H960 on Marshmallow and reboots when connecting charger on low battery (<10%)

...is anyone facing same problem ?
Not mine. Although I did just do some phone surgery (switched out the silver rails and made them rose gold on the black TMo version) and it was on 19% when I started. Turned the phone back on and it was on 25%... Weird.
Sent from my LG-H901 using Tapatalk
I have not seen such behavior on mine.
Thank you guys, can you try to connect it to the PC with less then 5% (and test MTP) ? Maybe it is my own device HW problem....
Also I had enabled WiFi sharing/hotspot...
Sent from LG H960 using great, old Tapatalk Pro
I've got the same problem with mine (h961n with android 6). It shuts off at 10% and reboot on 12/15% on charger.....
Does someone know what is the problem ?

Hard bricked I9300 International

Hello,
This morning my phone went suddenly off, didn't think much of it because it had 20% battery left and thought I had to recharge it but it didn't charge and I couldn't power it on, no LED lights when connected to the charger, no nothing, I tried restarting it in download mode but still nothing, it had a custom rom flashed, this one:
http://forum.xda-developers.com/galaxy-s3/development/rom-ressurrection-remix-m-t3270121
Had cyanogenmod before this but encountered some errors and got this one 1 week ago, it worked fine except random restarts.
Tried a different S3 battery from a friend and still nothing, my battery worked in his, it was 0% but charging although very slow, just 8% in half an hour.
Tried different ways to fix it following these steps from here http://forum.xda-developers.com/showthread.php?t=2549068
Before actually going to a service shop and replacing my motherboard I want to know if there is a cheaper way to get it fixed, tried the steps above but with a 2gb card instead of a 16 one, want to try the USB JIG method but I don't know if it will work.
Any information would be appreciated
If the phone doesn't power on at all, a USB jig probably won't help.
I suggest connecting the phone to the original charger or a more powerful charger with the original USB cable for a few hours and see if it will come to life.
audit13 said:
If the phone doesn't power on at all, a USB jig probably won't help.
I suggest connecting the phone to the original charger or a more powerful charger with the original USB cable for a few hours and see if it will come to life.
Click to expand...
Click to collapse
Tried the USB jig, but it didn't work, I don't know if the jig was done right because i didn't find pin 4 and 5, only two wires sticking out of it but I found a workaround and still nothing, left it 3 hours with the original charger but still nothing.
I'm really lost here, can a phone just brick/die by itself? it showed some signs before, last 2 weeks with random restarts and some random app's being deleted but besides that it worked fine. The custom rom was Resurrection Remix 6.0.1 so I don't think its galaxy's infamous SDS and the last time it was working it had ~20% battery left and probably restarted itself and never managed to boot. Found some cheap S3's with damaged display but ok motherboards, thinking of buying one and using those or going to a service, maybe they can Jtag it.
A jtag service may be your best bet, depending on the cost because a used replacement such as an s4 maybe a better use of funds.
It seems like it IS a case of SDS. Nand corruption is commonplace and easily done at any time.
Remove the battery and plug the charger in. If no response then the phone is as dead as.
Take it as a sign to upgrade.
Beamed in by telepathy.
Florin500 said:
Hello,
This morning my phone went suddenly off, didn't think much of it because it had 20% battery left and thought I had to recharge it but it didn't charge and I couldn't power it on, no LED lights when connected to the charger, no nothing, I tried restarting it in download mode but still nothing, it had a custom rom flashed, this one:
http://forum.xda-developers.com/galaxy-s3/development/rom-ressurrection-remix-m-t3270121
Had cyanogenmod before this but encountered some errors and got this one 1 week ago, it worked fine except random restarts.
Tried a different S3 battery from a friend and still nothing, my battery worked in his, it was 0% but charging although very slow, just 8% in half an hour.
Tried different ways to fix it following these steps from here http://forum.xda-developers.com/showthread.php?t=2549068
Before actually going to a service shop and replacing my motherboard I want to know if there is a cheaper way to get it fixed, tried the steps above but with a 2gb card instead of a 16 one, want to try the USB JIG method but I don't know if it will work.
Any information would be appreciated
Click to expand...
Click to collapse
Same happened with me some days back.
I had 66% battery left.
I saw the phones notification light blinking. By mistake I clicked the power button for longer than required and the phone vobrated but the light was still blinking.
I then tried turning it on by clicking the power button but nothing happened.
So I thought it might have gone into some kind of worse lag so removed the battery and again plugged it. Tried turning it on, nothing happened. I thought maybe it needs charging so plugged it but nothing happened. The computer does not recognise it either.
It doesn't get turned on and don't charge too.
I was on aosp 5.1.1 and everything was alright until then.
Sent from my Redmi Note 3 using XDA-Developers mobile app
deepjyoti30 said:
Same happened with me some days back.
I had 66% battery left.
I saw the phones notification light blinking. By mistake I clicked the power button for longer than required and the phone vobrated but the light was still blinking.
I then tried turning it on by clicking the power button but nothing happened.
So I thought it might have gone into some kind of worse lag so removed the battery and again plugged it. Tried turning it on, nothing happened. I thought maybe it needs charging so plugged it but nothing happened. The computer does not recognise it either.
It doesn't get turned on and don't charge too.
I was on aosp 5.1.1 and everything was alright until then.
Sent from my Redmi Note 3 using XDA-Developers mobile app
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Click to collapse
The only thing that fixed it was replacing the motherboard, went to several services and they told me the same thing and on of them replaced my old motherboard with a working one for 19$
Florin500 said:
The only thing that fixed it was replacing the motherboard, went to several services and they told me the same thing and on of them replaced my old motherboard with a working one for 19$
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Click to collapse
Didn't you tried any thing else?? Which would be more easier and faster?
Sent from my Redmi Note 3 using XDA-Developers mobile app
deepjyoti30 said:
Didn't you tried any thing else?? Which would be more easier and faster?
Sent from my Redmi Note 3 using XDA-Developers mobile app
Click to expand...
Click to collapse
Sorry but if it doesn't work with a usb jig and there's no way of booting in download mode and there's no led lights when charging, there was nothing left to do, tried 3 days in a row to bring it back to life, nothing worked.
Florin500 said:
Sorry but if it doesn't work with a usb jig and there's no way of booting in download mode and there's no led lights when charging, there was nothing left to do, tried 3 days in a row to bring it back to life, nothing worked.
Click to expand...
Click to collapse
Thanks for your help. My s3 is really wild. Yesterday i connected it to my pc and kept it connected,after like an hour it turned on by itself. But i found out that many of the things were not working like music could not be played, video's could not be played and became slower than usual. After some time the launcher started refreshing itself(donno why) and finally i removed the battery again. After that it had not booted up till now.
Anothet thing i noticed was that the power button was not working, i had to turn on the screen by pressing the home button.
Anyways thnks for the help [emoji4] .
Sent from my Redmi Note 3 using XDA-Developers mobile app

Device does not recognize USB, only charges when it is off, battery stuck at 82%

Hello guys.
I have a Redmi Note 3 PRO with Cyanogen 14.1.
Everything was working fine. Last week I realized that I could not charge the device anymore using my USB cable, I had to shut down the device in order to be able to charge, then after that I realized that my compuer (or any other) does not recognizes my phone anymore (only recognizes in fastboot mode) and last night I shuted down the phone and pluged in to charge and I saw that the battery was stuck in 82%.
I reflashed the Stock ROM after performing a lot of tests and the results are the same. Does any one faced this before? Thanks.
Note: my phone is Redmi Note 3 International (kenzo)
MuriLOCO said:
Hello guys.
I have a Redmi Note 3 PRO with Cyanogen 14.1.
Everything was working fine. Last week I realized that I could not charge the device anymore using my USB cable, I had to shut down the device in order to be able to charge, then after that I realized that my compuer (or any other) does not recognizes my phone anymore (only recognizes in fastboot mode) and last night I shuted down the phone and pluged in to charge and I saw that the battery was stuck in 82%.
I reflashed the Stock ROM after performing a lot of tests and the results are the same. Does any one faced this before? Thanks.
Note: my phone is Redmi Note 3 International (kenzo)
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Click to collapse
Your charging port is gone bad. No software can fix it. Hardware problem. So get it repaired from a mobile repair shop.
I was facing similar problems. My phone stopped getting recognised by PC. But it used to get charged, so I ignored the issue. After a few weeks, it stopped getting charged as well. So I got it repaired yesterday. Cost me Rs 700 which is around 10 dollars.
Sent from my Redmi Note 3 using Tapatalk
1emrys1 said:
Your charging port is gone bad. No software can fix it. Hardware problem. So get it repaired from a mobile repair shop.
I was facing similar problems. My phone stopped getting recognised by PC. But it used to get charged, so I ignored the issue. After a few weeks, it stopped getting charged as well. So I got it repaired yesterday. Cost me Rs 700 which is around 10 dollars.
Sent from my Redmi Note 3 using Tapatalk
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Click to collapse
Thanks sir, I will do that and give a feedback. Thanks again.
1emrys1 said:
Your charging port is gone bad. No software can fix it. Hardware problem. So get it repaired from a mobile repair shop.
I was facing similar problems. My phone stopped getting recognised by PC. But it used to get charged, so I ignored the issue. After a few weeks, it stopped getting charged as well. So I got it repaired yesterday. Cost me Rs 700 which is around 10 dollars.
Sent from my Redmi Note 3 using Tapatalk
Click to expand...
Click to collapse
Ok, the problem is not my USB Port, is something on the motherboard. I am asking for a refund for the seller. I am very frustrated.
I would not recommend anyone of buying this product, is a good hardware but bad quality. Thanks.

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