After updating hidden numbers are blocked - won't let me answer them - Wileyfox Swift 2 Questions & Answers

Hi,
I was waiting for a call today and every time they tried calling me my Swift 2 Plus rejected the call within a ring before I could pick up. In my missed calls it says they have a hidden number. This never happened until today and it was only the other day when I OTA updated from Cyanogenmod to the latest phone updates (I had been putting it off). This timing could be a coincidence and due to an app update I suppose? The phone app I was using before is True Phone Dialer & Contacts and now I have that stil and also obviously have Truecaller as well. I'm not sure which is causing the issue although in the call list, True Phone Dialer is listing the calls as 'blocked' rather than 'hidden'. But I had been using that app fine until now.
Anyone have any idea? I'm not sure how I can even test this unless I get someone with a hidden number (easy to do?) to call me with True Phone & Contacts uninstalled. Truecaller doesn't seem to let me uninstall it.
Many thanks
EDIT: Sorry I thought I was in a different section of the forum. If this is not the correct section then can a mod move this to the correct place, thanks.

It's very likely related. TrueCaller seems to block calls from blocked/unknown numbers by default. I suspect that if you open a TrueCaller account and login to the software the option will be there to choose whether to block... I could see the option - but it was greyed out.
I was aware of this issue after getting my Swift 2X which already had the update installed. I installed the Google default dialer/phone app and systematically disabled TrueCaller and made the Google Phone app default. When my wife calls me from work it is an Unknown number so it was important for me to me able to receive calls from unknown numbers. Plus the Google dialer just works better.
To test whether calls will be blocked:- if you are in the UK dial your mobile phone from a BT landline with the prefix 141. So if your number is 07123 456 789 you need to dial 141 07123 456 789.

MattP79 said:
It's very likely related. TrueCaller seems to block calls from blocked/unknown numbers by default. I suspect that if you open a TrueCaller account and login to the software the option will be there to choose whether to block... I could see the option - but it was greyed out.
I was aware of this issue after getting my Swift 2X which already had the update installed. I installed the Google default dialer/phone app and systematically disabled TrueCaller and made the Google Phone app default. When my wife calls me from work it is an Unknown number so it was important for me to me able to receive calls from unknown numbers. Plus the Google dialer just works better.
To test whether calls will be blocked:- if you are in the UK dial your mobile phone from a BT landline with the prefix 141. So if your number is 07123 456 789 you need to dial 141 07123 456 789.
Click to expand...
Click to collapse
Sorry I didn't notice you'd replied, thanks for your advice. I'd already tried the 141 prefix but it couldn't replicate so possibly it was something weird with that particular witheld number. I haven't rooted but I think I've successfully disabled Truecaller. Not sure which is the best phone app to replace it with. The google dialer app says it's incompatible with all of my devices.
For now I'm going to try using Simpler Dialer.

Related

[Q] Issues with voicemail?

This maybe due to my "upgrading" SIM cards at T-mo earlier today, but my new Amaze is not allowing me to set up Google Voice or utilize the Visual Voicemail preinstalled features and keeps directing me to call 611. Google Voice sends back an error stating "Failed to retrieve and save current forwarding number settings." When I click on Voicemail Settings it looks bad. The page doesnt load up (ie appears greyed out, with a jumble of numbers at the top where my phone # should be. Anyone else having similar issues? My first guess is either an issue with Sense or T-Mo.
do you have wifi calling ?
vinterchaos said:
do you have wifi calling ?
Click to expand...
Click to collapse
No I dont see the app. At least like there was in myTouch4G, also no references to it in my settings menu.
my google voice works. it wasnt able to set up the forwarding numbers, but i always check my vm via the app anyway so. It downloaded all my vm and a test call was sent to my google mailbox
domin8 said:
my google voice works. it wasnt able to set up the forwarding numbers, but i always check my vm via the app anyway so. It downloaded all my vm and a test call was sent to my google mailbox
Click to expand...
Click to collapse
If you try to open VM Settings does it look normal, or is it all greyed out and the number all jumbled?
mines not greyed out. double check and run the setup a few times, maybe itll work through. mine said some error, but i dont have anything greyed out actually. i check mine with the google voice app itself, so i dont see it as an immediate issue (for me at least)
I went from the LG G2x to this device and I had GVoice on that. The voice app failed to set call forwarding options for me, too, when I first installed it on the Amaze4G but becuase they are subscriber specific with the carrier, and not the device it doesn't matter.
If you go through google voice web site and go through the settings you can get the call forwarding codes and dial it from the device and it will accomplish the same thing and work fine.
I was on the phone with TMO this morning about a network issue happening with my phone that's unrelated to voicemail. In investigating potential service issues they mentioned that Seattle and the surrounding area has a new visual voicemail system issue. It could be that. I'm not sure if that's specific to my location or if they rolled out something service wide.

Google Voice voicemail assistance

I've been working at getting the voicemail for my first Android device, the SGH-i777, switched to GVoice for a bit now and I can't seem to get it working.
During the setup process [account selection, etc.] it goes to setup the voicemail and I get this error that reads:
"Error
Forwarding number changed failed"
So I found another route via the web interface with the string of numbers that reads: *004*googlenumber#.
Upon entering that in the dialer, I get:
"Call forwarding
Connection problem or invalid
MMI code
conditionally for All Basic Services"
Then I found a lead, on disabling all the settings under "Settings -> Call -> Call forwarding -> Voice Call". That gives me two errors:
"Unable to deactivate call diverting for unanswered calls. Unsupported by operator"
&
"Unexpected response from network."
Online, the web interface does show:
"Deactivate Google voicemail on this phone"
This is occurs when the device is stock and rooted, and running a new ROM. I've also tried deleting and re-adding my phone's number to my list of phones and reinstalling the GVoice app. [NOTE: It's stock and rooted right now though]
Ideas?
Check if the call can go into the voicemail message system first. If not, I will call ATT to reset the condition forwarding.
I do have a real AT&T voicemail setup and I can call it and leave a message [from another phone of course].
As for the condition forwarding, where should I take that? Tech Support via customer care? I did have to get on with tech support after they didn't switch my voicemail over from the iPhone's to a "standard" voicemail service.
SquidLord said:
I do have a real AT&T voicemail setup and I can call it and leave a message [from another phone of course].
As for the condition forwarding, where should I take that? Tech Support via customer care? I did have to get on with tech support after they didn't switch my voicemail over from the iPhone's to a "standard" voicemail service.
Click to expand...
Click to collapse
Squid,
I am trying to help you here but I may have misunderstood some things that you said. Anyways, I had gVoice forwarding my voice mail just fine - actually, against my will because I wanted to stay with ATT voice and only use gVoice for text messages. Thus, if you go into settings>call>call forwarding - what does it say there? List your google number or does it list your ATT voice number? In my case it listed my google voice phone number and not my carrier number. I changed that back to my carrier, but maybe you go the opposite route. Sorry if I missed your point.
AtlanM87 said:
Squid,
I am trying to help you here but I may have misunderstood some things that you said. Anyways, I had gVoice forwarding my voice mail just fine - actually, against my will because I wanted to stay with ATT voice and only use gVoice for text messages. Thus, if you go into settings>call>call forwarding - what does it say there? List your google number or does it list your ATT voice number? In my case it listed my google voice phone number and not my carrier number. I changed that back to my carrier, but maybe you go the opposite route. Sorry if I missed your point.
Click to expand...
Click to collapse
When I go "Settings -> Call -> Call Forwarding" there's another option in there with "Voice Call". There's then 4 lines, "Always Forward", "Forward When Busy", "Forward When Unanswered", "Forward When Unreachable". All of those [EXCEPT "Always Forward"] have text that reads "Forwarding to [presumably the AT&T voicemail number]".
I couldn't disable it manually, but I see where your going with it. Sadly, I cannot change any of the settings in there. Refer to the OP when I mention the lead on "disabling" the settings.
SquidLord said:
When I go "Settings -> Call -> Call Forwarding" there's another option in there with "Voice Call". There's then 4 lines, "Always Forward", "Forward When Busy", "Forward When Unanswered", "Forward When Unreachable". All of those [EXCEPT "Always Forward"] have text that reads "Forwarding to [presumably the AT&T voicemail number]".
I couldn't disable it manually, but I see where your going with it. Sadly, I cannot change any of the settings in there. Refer to the OP when I mention the lead on "disabling" the settings.
Click to expand...
Click to collapse
ok. Have you tried to uninstall gvoice, reboot, and re-install? Probably did, just saying.
AtlanM87 said:
ok. Have you tried to uninstall gvoice, reboot, and re-install? Probably did, just saying.
Click to expand...
Click to collapse
Yes I have. I've tried a bunch of things.
But amazingly, I get to close this thread now! I called up AT&T and asked about conditional call forwarding and the guy walked me through a bunch of stuff. What ended up being the issue was the number set for the 'conditionals' in call forwarding and the "carrier number" for the voicemail [just below the radio button to select Google Voice] were different by one digit. Changing the carrier number to match the conditionals let the whole operation happen smoothly.
So, thanks to the two of you who responded!
SquidLord said:
Yes I have. I've tried a bunch of things.
But amazingly, I get to close this thread now! I called up AT&T and asked about conditional call forwarding and the guy walked me through a bunch of stuff. What ended up being the issue was the number set for the 'conditionals' in call forwarding and the "carrier number" for the voicemail [just below the radio button to select Google Voice] were different by one digit. Changing the carrier number to match the conditionals let the whole operation happen smoothly.
So, thanks to the two of you who responded!
Click to expand...
Click to collapse
Glad it works for you! Just for my information, the "conditional" is in which menu - call forwarding? I can't find a "conditional" option. I am sure this will come up again sometimes, so I try to fully grasp it. Thanks man!
I don't understand. I've had this same problem since I got my new phone, the SGH-i727 Skyrocket. My number in the carrier setting exactly matches the number for the "conditionals"... So what gives? I'm rooted and running a custom ROM, but the issue was present before I ever rooted, when I was stock.
I had some issues setting mine up, I am also rooted. Have you tried looking at voice.google.com -> Settings -> Phones -> Mobile and seeing if its checked or even there?
Also I reinstalled all the google apps so that might have also helped.
I had a similar problem. I'm guessing you have the Google voice app installed? I would try to reset to defaults the dialer info.
Try this
1. Remove Google app.
2. Clear dialer and dialer storage cache
3. When you go to dialer, the settings should be reset. Configure it as if you have no Google voice.
4. Install Google voice, but make sure you have both WiFi internet and cell phone reception.
5. Hopefully it succeeded, regardless go to the dialer --> Preference --> voice-mail handler for me its either Google voice, or voice mail, or none(dial voice number)
Like wise if you have the number is correct on the Google voice website and you have configured the phone with the app try entering this code. Remember the number is your Google voice mail.
Remove the dashes, and the X's correspond to the Google number, these are to be entered on the standard dialer. I do recommend this be your last step
AT&T
*004*1XXX-XXX-XXXX#
Verizon
*71XXX-XXX-XXXX
T-Mobile
*004*1XXX-XXX-XXXX#
Sprint
*28XXX-XXX-XXXX
not trying to revive a dead thread, but I was going at this all night and nothing worked, (new gs3 ATT)
have used gv for everything for a long time now and nothing has worked with this phone.
Went through and tried all the stuff above, and finally I tried putting in the mmi code in the dialer as *004*(area code and number)# and it went like normal, like a regular nexus phone.
This is without the "1" before the are code.
It went through fine and changed all the forwarding numbers in the forwarding menu, and set GV as voicemail.
The reason is that inside the phone- settings- voicemail-setup, you get what looks like a GB screen with your google voice number without the +1 infront of it, and no way to change it I don't think.
this is what the guy above was taking about I think with the att person on the phone. I hope this helps someone, I could have used it yesterday
jbrinkley said:
not trying to revive a dead thread, but I was going at this all night and nothing worked, (new gs3 ATT)
have used gv for everything for a long time now and nothing has worked with this phone.
Went through and tried all the stuff above, and finally I tried putting in the mmi code in the dialer as *004*(area code and number)# and it went like normal, like a regular nexus phone.
This is without the "1" before the are code.
It went through fine and changed all the forwarding numbers in the forwarding menu, and set GV as voicemail.
The reason is that inside the phone- settings- voicemail-setup, you get what looks like a GB screen with your google voice number without the +1 infront of it, and no way to change it I don't think.
this is what the guy above was taking about I think with the att person on the phone. I hope this helps someone, I could have used it yesterday
Click to expand...
Click to collapse
This isn't the s3 section
Sent from Zanpakuto using Getsuga Tensho!
Wow really? Thanks dude. Let me know when gv.apk and att vm settings get phone specific across the board.
jbrinkley said:
Wow really? Thanks dude. Let me know when gv.apk and att vm settings get phone specific across the board.
Click to expand...
Click to collapse
Not sure if you're trying to be a smartass or not, but....either way this is the i777 forum. Post in the forum relative to your device.
why are you guys so touchy about specific forums? Looking for help from wherever it comes from is a good thing.
That little clue about numbers matching would have helped me yesterday, regardless of what phone I was using. ANd it will help someone in the future.
If it was an htc forum I might have said something different, but I still would have said something.
Telling someone to gtf out of your forum for no good reason is just silly.
Everyone is here to help. That's all there is. If no one needed help, there wouldn't be an XDA.
but ya, I'll stay out of your guy's forum. not that I post alot or anything.
Don't choke on your lollypop
And here I thought I was being nice. I don't remember telling anyone to gtfo....I simply said to post in your phones forum. Well good luck. Happy flashing.
All I said was that this isn't the S3 section. Was that so wrong? Many things are device dependent. So many things can't be given support for unless you have our device.
Sent from Team Pirate! Using Tapatalk 2

[Q] Why does Google Voice not work with the dialer?

Hey all,
Did some searching for this issue and didn't come up with much. Basically, running a stock Rezound using the latest OTA update. Google Voice works fine for receiving and sending calls. However, I can only call out using Google Voice when I tap the person I want to call in my contact list. Is there some way for Google Voice to work with unknown numbers (i.e. just dialing a number the old school way)? It always uses my VZW number if I do this.
I have my Google Voice calling option set to "use for all calls" so I'm wondering what's going on. I am dialing the full number including an area code.
Thanks.
Thats the way I always use it. I select "use with all calls" and anytime I dial a number from the regular dialer... hell, any time I tap on any phone number in the browser... it just dials using Google Voice the way you'd expect it would.
a.mcdear said:
Thats the way I always use it. I select "use with all calls" and anytime I dial a number from the regular dialer... hell, any time I tap on any phone number in the browser... it just dials using Google Voice the way you'd expect it would.
Click to expand...
Click to collapse
Yeah, I'm not sure what's going on. Tried uninstalling and reinstalling - no dice. Dialer still causes VZW number to make the call instead of my GV number.
I'm using HTC Sense 3.5 if that helps any...? I haven't heard of anyone with this problem.
I have mine set to "ask me every time". Even for unsaved numbers, it'll prompt me with a box so I can select dial with / without Google Voice. Try setting it this way, and then attempt to call an unknown, see if it'll prompt you. That way you can narrow down whether it's your phone or the Google Voice app.
cpham817 said:
I have mine set to "ask me every time". Even for unsaved numbers, it'll prompt me with a box so I can select dial with / without Google Voice. Try setting it this way, and then attempt to call an unknown, see if it'll prompt you. That way you can narrow down whether it's your phone or the Google Voice app.
Click to expand...
Click to collapse
Yeah, I just tried doing the "ask me every time" option and dialed my house. Didn't give me any sort of message box asking me if I wanted to use GV or not and simply called using my VZW number.
I just got the phone two days ago and I've noticed some weird black artifacts (!) showing up during typical usage sometimes. Maybe I should just exchange it at this point?
Definitely do so if you are within your 14 days. That way you won't have to claim a warranty exchange for a refurb later on.
cpham817 said:
Definitely do so if you are within your 14 days. That way you won't have to claim a warranty exchange for a refurb later on.
Click to expand...
Click to collapse
Yep, I still have 12 or so days left to do that. Sad, because I really like the phone. Hopefully the replacement will work properly with Google Voice...
Bensky91 said:
Yep, I still have 12 or so days left to do that. Sad, because I really like the phone. Hopefully the replacement will work properly with Google Voice...
Click to expand...
Click to collapse
Just got a replacement. No more screen issues and my bottom buttons are actually red! (they were pink before)
However...still have this same Google Voice issue. Very frustrating. Maybe it's because I skipped the voicemail setup?
Bensky91 said:
Just got a replacement. No more screen issues and my bottom buttons are actually red! (they were pink before)
However...still have this same Google Voice issue. Very frustrating. Maybe it's because I skipped the voicemail setup?
Click to expand...
Click to collapse
You're obviously doing something wrong with the initial setup... That or you have it Google Voice not configured with your cell phone number correctly...
Works okay for me. On ice cream sandwich.
Google Voice not working when configured for ALL calls
I am running:
GV App build number 0.4.2.54
Galaxy Tab GT-P6200L with Android v4.0.4
When I set GV to ask before every call, it does, and my calls work just fine.
When I set GV to make all calls, it doesn't make calls, at all.
Since I went to the expense of porting my number to GV, it would be nice to use GV for my calls. I want to keep my cell number private, and GV should allow me to do this by showing my GV number to people when I call them.
Although I can do what I want with the extra screen press (when asked if I want to use GV), this is not how the app is supposed to work.
Is there a fix for this that anyone is aware of?
Thank you.

is google voice working for you guys?

wondering if someone could please check as I am not getting texts and when someone calls me it goes to voicemail and I don't get the message.
Are you using Google Voice separate from your actual Sprint number or did you have your Sprint number made into your Google Voice number (though using the sprint integration, not actually porting your number to GV)?
If it's the latter, here's what happened to me. I had been using Google Voice & Sprint integration on my EVO 4G. Immediately after activating my SG3 last night everything was still working, but when I got up this morning I logged into the Google Voice web interface and realized something had been borked. I didn't have a phone number associated with my Voice account at all, and calling my cell number from my office phone sent me to Sprint voicemail rather than GV voicemail.
There was also no Phones tab under GV settings (and Settings was missing a good number of the tabs that are usually there) since sometime after the activation process it disabled the GV integration and my GV account no longer had a number at all.
No worries, I just clicked the "Get A Google Voice Number" (or however it was worded) in the left column on the web interface and went through the process again. I said I had an existing number, and it asked me to type it in to get my options. It recognized it as a Sprint number and asked how I wanted to integrate it. After that everything set up like it was before and I didn't even have to re-record my GV voicemail message since it was still there.
Hope this helps.
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
I did the integration method... but when I got to the screen after the choice of using a google voice number or the sprint number, the button was disabled. I rebooted my phone and everything worked fine. I get phone calls on my sprint phone from my google number, my phone also displays on their caller ID as my google number. Hell, I can even get MMS now to my google number (forwarded to my phone's messages) that I didnt think I could before.
something to check
i just had a similar problem. i was screwing with groove-ip and i stopped receiving calls.
go to google voice on your pc
go to settings
it should show you the "phones" tab, if not, get there
make sure you don't have any other phones checked for "forward calls"
i had "google chat" checked and it screwed me up
hope this helps
stu5797 said:
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
Click to expand...
Click to collapse
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
Click to expand...
Click to collapse
Just wanted to conform that this does work...in case their was any doubt.
Sent from my Sprint Galaxy S3
MMS on google voice
Is there anyway to get mms on google voice or at least have them forwarded to email
sockaplaya22 said:
Is there anyway to get mms on google voice or at least have them forwarded to email
Click to expand...
Click to collapse
As far as I'm concerned no, only sprint customers, at least my friends did coning but it didn't work for me
Sent from my SGH-T999 using Tapatalk 2
What is the point of gv anyway? I used it for a few days and never seemed to get much use out of it
Sent from my SGH-T999 using xda premium
It works great night at you just need to manually set it up in forwarding section or go to Google voice website under settings to get the number string to put in.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
don't forget to activate the phone through Voice.Google.com
Sent from my SPH-L710 using xda app-developers app
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
Click to expand...
Click to collapse
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
KryptosXLayer2 said:
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
Click to expand...
Click to collapse
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
mercado79 said:
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
Click to expand...
Click to collapse
You're right, I can change the number listed manually, but it still says "My Carrier" and not "Google Voice" on the voicemail service even though the number listed is now my GV number.... I got with tech support at AT&T and they called Samsung to assist with this, but I don't know why they did, it's an issue with AT&T and most likely Visual Voicemail preventing me from being able to change the voicemail service from "My Carrier" to "Google Voice" and Samsung couldn't do anything to fix it
I was only able to switch my VoiceMail provider from AT&T to GoogleVoice by using the dialcode listed @ voice.google.com (*004*<insertyourGVnumberhere>#), and it works, even though the Dialer settings still shows "My carrier" instead of "Google Voice" as the provider, and attempting to change it in the dialer still says "Forwarding number change failed".
Anyway, my problem now is that I can't for the life of me figure out where to change the timeout before it forwards to VoiceMail. I test-called from another phone and it rings for at least 60 seconds(!) before forwarding to GoogleVoice, instead of the 15 or so it used to be.
Where do you change this, or can you

Google Voice on T-Mobile HTC One

Anybody else using Google Voice on the HTC One? No matter what options I choose, when I call people my new T-Mobile number shows up instead of the Google Voice one. It ignores the "Use Google Voice to make all calls" option.. Any Ideas?
ebaychuck said:
Anybody else using Google Voice on the HTC One? No matter what options I choose, when I call people my new T-Mobile number shows up instead of the Google Voice one. It ignores the "Use Google Voice to make all calls" option.. Any Ideas?
Click to expand...
Click to collapse
I don't know if it's related to your problem but every time I try and switch to Google voice I get the error
"Failed to retrieve and save current forwarding number settings. Do you want to switch to the new provider anyway?"
I hit yes and then I get the error
"Forwarding numbers change unsuccessful. Please contact your carrier if this problem persists."
Have you gone to the website, blown out your number there, then setup the phone again?
Du22ty said:
I don't know if it's related to your problem but every time I try and switch to Google voice I get the error
"Failed to retrieve and save current forwarding number settings. Do you want to switch to the new provider anyway?"
I hit yes and then I get the error
"Forwarding numbers change unsuccessful. Please contact your carrier if this problem persists."
Click to expand...
Click to collapse
Yes. There is that error too.. To get around that you can manually set up the Voicemail number by using *004*[phone number]#. I believe you have to turn WI-Fi off for it to work.
I think you can also call T-Mobile and give them your voicemail number to set up.
ebaychuck said:
Anybody else using Google Voice on the HTC One? No matter what options I choose, when I call people my new T-Mobile number shows up instead of the Google Voice one. It ignores the "Use Google Voice to make all calls" option.. Any Ideas?
Click to expand...
Click to collapse
When I call out my Google number shows up fine.
Sent from my HTC One using xda premium
jlczl said:
When I call out my Google number shows up fine.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Do you call out from the built-in dialer or from Google Voice. Mine shows when I call from Google Voice but not from the integrated dialer.
ebaychuck said:
Do you call out from the built-in dialer or from Google Voice. Mine shows when I call from Google Voice but not from the integrated dialer.
Click to expand...
Click to collapse
From the built in dialer.
Sent from my HTC One using xda premium
---------- Post added at 01:15 PM ---------- Previous post was at 01:12 PM ----------
Just a note that when I dial without an area code it doesn't show my Google number, it'll show my TMo number. It's been like that with previous phones too though.
Sent from my HTC One using xda premium
jlczl said:
From the built in dialer.
Sent from my HTC One using xda premium
---------- Post added at 01:15 PM ---------- Previous post was at 01:12 PM ----------
Just a note that when I dial without an area code it doesn't show my Google number, it'll show my TMo number. It's been like that with previous phones too though.
Sent from my HTC One using xda premium
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Wow.. I think that was the issue. My old phone must have been adding my area code. I guess I'll have to add area codes to some contacts or find the option to do it for me.
Thanks for your help.
ebaychuck said:
Yes. There is that error too.. To get around that you can manually set up the Voicemail number by using *004*[phone number]#. I believe you have to turn WI-Fi off for it to work.
I think you can also call T-Mobile and give them your voicemail number to set up.
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I also did this, and it works insofar as missed calls ARE now forwarded to Google Voice. However, my phone still uses "My carrier" as the Voicemail service in Settings and, unfortunately, I don't get any notifications from Google Voice for new VMs.
Not sure if there's any relation, but I can't even set up my T-Mobile Visual Voicemail. It just times out, and tech support said "known error, try back in a few days".
dinamael said:
I also did this, and it works insofar as missed calls ARE now forwarded to Google Voice. However, my phone still uses "My carrier" as the Voicemail service in Settings and, unfortunately, I don't get any notifications from Google Voice for new VMs.
Not sure if there's any relation, but I can't even set up my T-Mobile Visual Voicemail. It just times out, and tech support said "known error, try back in a few days".
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Mine says the same thing in the Voicemail settings but as far as I know it works fully. I have gotten voicemail notifications from the Google Voice app.
ebaychuck said:
Mine says the same thing in the Voicemail settings but as far as I know it works fully. I have gotten voicemail notifications from the Google Voice app.
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I'm having the same issue in call settings. I cannot switch from "my carrier" to "google voice" without an error. Google voicemail works properly but I don't get a real notification. I have it setup now so ill just get a text message.
EDIT: got it! I just uninstalled and started all back over again.
This has been going on for awhile now... I have the same issue on my S3. The MMI code doesn't even work, it errors out. T-Mobile has manually set it and it still doesn't work. The only time that Google Voice picks up instead of my T-Mobile voicemail is if they call my Google number AND I don't send it to voicemail but let it ring out (otherwise it goes to T-Mobile voicemail). Frustrating as hell.
I was able to fix it by setting all the numbers in the Call Forwarding settings to my Google Voice number. It still says "My carrier" in the call settings, but missed calls forward to my GV voicemail and I get a notification.
Stargazer418 said:
I was able to fix it by setting all the numbers in the Call Forwarding settings to my Google Voice number. It still says "My carrier" in the call settings, but missed calls forward to my GV voicemail and I get a notification.
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Thank you for that, I never thought to try that. It worked great!
Have you tried going on GV, disabling past phones, and activating the new one? There is an option where you will enter a code (do it without wifi calling on) which is like **044*GOOGLEVOICENUMBER#
It will send a code to fix the forwarding. Did that and had no issues, it's under the settings option if you log on to GV..
ive been having the same trouble
Pre-paid T-Mobile customers can't use GV for voicemail because there is no call forwarding.
[QUOcancelTE=Benjimang;40823987]ive been having the same trouble[/QUOTE]
This is what worked for me. This informing following info was found in a Tmobile forum. The 1st step likely isn't necessary but was done during my stumbling to a solution.
1. **004*1(Google voice number) #
Again that part may not be necessary.
2. **61*1( Google voice number) #
This command forward calls if no reply
3. **62*1( Google voice number) #
This command forwards calls if not reachable
4. **67*1(Google voice number) #
This command forwards calls when busy.
Note: to check status of forwarding use the following commands .
*#61#
*#62#
*#67#
To cancel forwarding use the following commands .
##61#
##62#
##67#
The following command changes forwarding delay.
Also,it is untested by me so I'm not certain if the forwarding number should be changed to the Google voice number or left as is try at your own risk.
**61*18056377249**seconds#
(For example, 5, 10, 15, etc.)
I found on the T-mobile forums that the way to fix this is manually set the call forwarding settings to your google voice number. That has worked for me and so for no issues. Pretty sure dialing the ** numbers is what the Call forwarding menu does in the background.
Seems to me like google voice doesn't work with wifi calling.
It's weird, seems like when I'm on wifi and someone calls me, it goes into a loop.
It'll ring on my phone, caller will get call forwarded but it seems to forward back to my phone so it rings back again.
Has anyone gotten google voice working with wifi calling?

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