Hello!
My Xperia Z2 have been having a lot of problems in last 2 weeks. And 2 days ago my phone shut down it self and it is dead now.
Frist when my bootloader was locked and on stock rom I experienced battery life decrease and my phone was not able to get me through a full day but it's battery life was close to a day.
Then I decided to unlock my bootloader (I also backedup my TA before unlocking) and install CarbonROM which was fine for like 2-3 days and the battery life was better then the stock rom.
After 2-3 days my phone started to shut it self off at random moments and even say %0 battery when I had like %90 or %80 (just anything above %15)
I clean and dirty flashed the CarbonROM again and it didnt worked out so I thought it might the roms fault and I decided to install RR and it also worked fine for 1 day and then it did the same things which also happened with the CarbonROM
And I said earlier my phone just instanlty shut off at %82 battery life. After it died and I decided to put it on charge becuase I was having battery problems in last 2 weeks as I said and I thought maybe it can it fix the problem but when I pluged my phone to wall two things happened. Frist one is red charge light started blinking and the second one is Sony XPERIA logo kept blinking.
Then I tried my pc which did the same thing but when the red light go off and I pressed volume up button and my phone connected in fastboot mode then I flashed boot.img and recovery.img again and it didnt worked. Then I connected my pc again and I tried flashmode which didnt worked at frist 4-5 tries but after that my phone connected in flashmode I started to download stock kernel (.291) after while flashmode disconnected beucase I wasnt doing anything with it and I tried power button and phone booted up on RR with %82 battery life I was very glad that it worked but after 5 mins it shut it self off again and same thing again.... I managed to connect in flashmode one more time and I flashed stock .291 kernel and it was done I disconnected and powered on my phone and Sony XPERIA logo flashed for one second and the phone turned it self off.
So now I cant charge my phone beucase the red light blinks and xperia logo keeps flashing and I tried everything in Sony forums like the red button power+volume up thing bla bla. And nothing worked I will now try to leave it on charge for 2 hours and update this post but I think that it wont work.
So in conclusion I am %99 sure that battery is dead becuase when the phone boots it doesnt have any other problem expect than this battery and I am going to send it to a repair center or just but the battery it self (which costs less then 10 dollars so it is nothing too expensive) and I am sure that it isn't a software releated problem becuase if it was it would have been solved when I flashed stock kernel and rom. So what you guys think about my problem? Did anybody experienced similar problem to this or is it just me?
Note: When I press the red button while charging when the Xperia Logo keeps flashing my phone vibrates but nothing happens it just keeps blinking the red light and flashing the Xperia Logo.
Note2: My phone is like 3 years old becuase this phone was bought after 2-3 weeks after the release of the Xperia Z2.
Yep the battery is dead just get a new battery and all will be fine
I left device on charge like 2 hours and nothing changed but after I unpluged it I gently hit the device back side with my fingers and when I pressed the power button device bootted up with %86 battery LOL. Anyway I am gonna change the battery because I am now %100 sure that battery is the problem.
So my device is now kinda working, I said kinda because random restarts still happens when the phone restarts battery indicator changes and sometimes suddenly drops. So I need to get a new battery as soon as possible. But I don't know how it got fixed when I hit it's back side softly.
I have changed the battery and everything works fine thanks anyone who participated and paid attention
Related
It was unlocked and working perfect until the battery went completely dead and wasnt charged back up for a week. After pluging in the charger I was unable to do a complete charge as the pda keeps starting up. It runs for about a minute or two then restarts and boots back up, the cycle continues with no end. I got to work for about 10 ten minutes, the phone worked, the charger was active in the battery option menu, but then it started all over again. I've reflashed and changed roms. The amber charge light does appear. Also hard reset doesnt work. Please help, bought the phone used but only got to enjoy it for a day.!
It maybe the battery is banjaxed, I have seen similar behaviour with an ipaq and a defunct battery.
if not its board memory
if im right yourin big trouble u have to replace the whole main boards .. i hope im wrong it juist bthe battery.
good luck bro
Seems like a power issue almost.
The kernel screen will show, and then it shuts off. Sometimes it makes it to the bootloader screen if i have the USB cable in, then shuts off.
Guess its like it has been the whole time i had it buggy
Anyone wanna buy a half dead ray?
Have you tried flashing ftf files, another kernel, or something?
Nahh. Tired of messing with it. $100
It probably could be a hardware issue. Any ftf or kernel flashes can't help hardware problems.
Sent from my ST18i using xda app-developers app
ya like i said i dont know. seems power related.
Offers? like 8 months old i think.
Dude , try removing battery , plug to AC then swithon without battery ...
Sent from urushi
Same thing. Kernal screen, vibrate, off.
OK... sloved !!! Your phones battery problem !!! Try other battery of ray !!!
Sent from urushi
Possible fix...
I had the same problem on my Ray, but i don't know what happened to it, all of sudden starts to bootloop... Sony logo, stands for a while and then reboot... tried flashing everything, but no luck... everything i did ened with bootloop... Now i'm a happy ray user again. This is what i did... Turn on the phone and left it boot-looping until it drained the battery, until completely dead (red blinking when try to turn on), then i connected it to a charger and suddenly it started working again!! but when i turned it off, it couldn't boot again... So i did the same thing, left the battery drain, but this time with SIM and microSD inside, and when i connected the charger, but this time it didn't boot... That'
s it, the phone stopped booting again so i left it on the charger bootlooping all night, and in the morning i disconnected it and left the battery drain, AGAIN... the time when i got home from work, the battery was drained, i connected the charger and it started again! I used the phone for a few days without powering off/reboot, and now it's all fine, it boots normally, i use PACMAN rom and it's wonderfull... Hope this helps...
What you did was exercised the battery !!!
This happens due to battery problem !!!
But in his case , he may need to try out a new or working battery !!!
Sent from urushi
tried a battery, same effect. Going on ebay this week.
a few days ago, I installed the CM9.1 v6 from scritch's thread here:
http://forum.xda-developers.com/showthread.php?t=1987130
at first, i used the kernel v5 and it was working fine. 3 days ago, i downloaded and flashed the v6 kernel. 2 days ago, I left my phone charging at 47% for an hour or so, when i came back, i saw a black screen and the screen as well as battery was extremely hot(around 35-40 degrees). I tried switching it on but it showed only the kernel logo 'X10 never dies' and then again black screen after flashing blue led 3 times. I waited for 5 minutes. again it got extremely hot. I pulled out the battery and kept it aside for 5 minutes to cool down. after that i tried several times to switch it on but every time i got the same problem and i had to remove the battery to cool it down. at night, i kept the battery out from the phone only. I thought it would work in the morning. But yesterday morning I couldn't even switch it on. I connected it to the charger(an original SE charger with original USB cable). After connecting to the charger also, it heated up instantly but there was no display on the screen and it wasn't charging. I have been trying to charge it since yesterday(using charger and connecting with pc also) but it gets EXTREMELY HOT every time without charging or switching on. Please help me!
What should I do???
coolguy420 said:
a few days ago, I installed the CM9.1 v6 from scritch's thread here:
http://forum.xda-developers.com/showthread.php?t=1987130
at first, i used the kernel v5 and it was working fine. 3 days ago, i downloaded and flashed the v6 kernel. 2 days ago, I left my phone charging at 47% for an hour or so, when i came back, i saw a black screen and the screen as well as battery was extremely hot(around 35-40 degrees). I tried switching it on but it showed only the kernel logo 'X10 never dies' and then again black screen after flashing blue led 3 times. I waited for 5 minutes. again it got extremely hot. I pulled out the battery and kept it aside for 5 minutes to cool down. after that i tried several times to switch it on but every time i got the same problem and i had to remove the battery to cool it down. at night, i kept the battery out from the phone only. I thought it would work in the morning. But yesterday morning I couldn't even switch it on. I connected it to the charger(an original SE charger with original USB cable). After connecting to the charger also, it heated up instantly but there was no display on the screen and it wasn't charging. I have been trying to charge it since yesterday(using charger and connecting with pc also) but it gets EXTREMELY HOT every time without charging or switching on. Please help me!
What should I do???
Click to expand...
Click to collapse
May your device got defect with current rom. Load different rom. Or back to official firmware
Sent from my SO-01C using xda app-developers app
bergkaiser said:
May your device got defect with current rom. Load different rom. Or back to official firmware
Sent from my SO-01C using xda app-developers app
Click to expand...
Click to collapse
the phone is neither switching on nor charging.....I cannot connect it to computer also.....I cant put it in flash mode for connecting to flashtool....nothing is happening except it starts heating gradually after connecting to charger.....((
Tips to connect your phone in flashmode if there is no green light when you are trying to connect it to flashtool:
1. Press back button while plugging it into your computer USB port.
2. Do not release back button and press power button once while you are pressing back button.
3. Green LED light should appear.
4. Release back button when your phone is detected in flashtool.
(MAKE SURE THAT YOUR BATTERY IS FULLY CHARGED)
jai554 said:
Tips to connect your phone in flashmode if there is no green light when you are trying to connect it to flashtool:
1. Press back button while plugging it into your computer USB port.
2. Do not release back button and press power button once while you are pressing back button.
3. Green LED light should appear.
4. Release back button when your phone is detected in flashtool.
(MAKE SURE THAT YOUR BATTERY IS FULLY CHARGED)
Click to expand...
Click to collapse
I charged the battery fully using an external battery charger. When i connect it to flashtool, the green led glows but as soon as i select the file to flash, the led comes off and it starts heating again. I tried using Sony Update Service also to repair it, but as I click on next after connecting it, the same happens, green led goes off and it starts heating up.
Please SOMEBODY help me!!!!
I downloaded the Stock firmware from the following thread:
http://forum.xda-developers.com/showthread.php?t=1749426
I downloaded the India Generic Kit 1237-0692. I tried flashing it through flashtool but between 14-15%, the flash mode just goes off and the phone gets disconnected. Now, the condition is worse than before. Earlier, I was able to switch the phone on and see the 'Xperia Never Dies' screen from scritch's kernel. But now, nothing is there. Everytime I try to flash generic firmware either thru flashtool or SEUS, the green led goes off and it gets disconnected.
PLEASE SOMEONE HELP ME FIX MY PHONE. I HAVE NO OTHER PHONE TO USE.
I dont really understand what your problem is
---------- Post added at 11:22 PM ---------- Previous post was at 11:18 PM ----------
coolguy420 said:
I charged the battery fully using an external battery charger. When i connect it to flashtool, the green led glows but as soon as i select the file to flash, the led comes off and it starts heating again. I tried using Sony Update Service also to repair it, but as I click on next after connecting it, the same happens, green led goes off and it starts heating up.
Click to expand...
Click to collapse
You should select the FTF file first then you can connect your phone when the flashtool ask you to connect your phone...
your steps are wrong... the same thing goes to me too when i connect the phone before i select my desired firmware file...
please attach your flashtool log
Here are some suggestions my friends note had a similar problem:
1.Try using a new battery maybe the battery fails as it spoilt and can't handle strain(my friend had this problem)
2.Since your phone won't do anything u can try go to a store and say I don't know what happened and ask for help
3.Did you try entering recovery and flashing a Rom or nandroid backup. Your question is not very clear.
Please let us all know what u did to solve the issue.
Sent using xda premium.
Hi,
I have been using xperia neo L for quite some time now. I have not faced any problems with it till last week.
My phone got switched off suddenly and it went on restarting continuously.
It switches on shows sony logo and then logo of xperia and it again restarts.
I then reinstalled my phone using the update service.
My phone worked fine again for 2-3 days.
After that again the same thing happened,suddenly got switched off and it gets restarted.
This time logo of sony appears, after that immediately it gets restarted.
So again I did the same thing, i.e reinstalling,worked well again for 2-3 days, after that same problem happened.
This time I cannot hear the vibration while switching on and no logo appears.In fact its not switching on at all.
Red light that blinks while connecting the charger is also not shown
I cant even try for a reinstall this time since while connecting the USB and holding the back key no response is being shown.
Can somebody please help me out??
Since i dont have warranty for the phone, can somebody let me know what the real problem is and how can I fix it??
abhi_aji said:
Hi,
I have been using xperia neo L for quite some time now. I have not faced any problems with it till last week.
My phone got switched off suddenly and it went on restarting continuously.
It switches on shows sony logo and then logo of xperia and it again restarts.
I then reinstalled my phone using the update service.
My phone worked fine again for 2-3 days.
After that again the same thing happened,suddenly got switched off and it gets restarted.
This time logo of sony appears, after that immediately it gets restarted.
So again I did the same thing, i.e reinstalling,worked well again for 2-3 days, after that same problem happened.
This time I cannot hear the vibration while switching on and no logo appears.In fact its not switching on at all.
Red light that blinks while connecting the charger is also not shown
I cant even try for a reinstall this time since while connecting the USB and holding the back key no response is being shown.
Can somebody please help me out??
Since i dont have warranty for the phone, can somebody let me know what the real problem is and how can I fix it??
Click to expand...
Click to collapse
If your LED doesn't blinks while connecting phone to computer, then there is a chance that battery might have drained out... Blindly charge for an hour.. Press and hold the 'back' button on your phone... Then try flashing the phone... All will be good if LEDs work fine... Else it'a hard brick... If flashing is not working out for you, then you need to go to customer care... Suppose if the phone works now and if you are not rooted and your bootloader is unlocked, then I recommend you to root... Sony Official ICS is not that smooth on Neo L... So root, unlock bootloader because anyway you are out of your warranty... Then install custom kernel ROM.. There are so many custom ROMs for Neo L... Good luck...
Anyone getting the sleep of death on their XTZ2? I'm running completely stock (not even rooted) on 23.0.1.A.4.30 and just experienced the unit not turning on at all until I do power + up volume.
Upon returning to life, the battery was 90%, so it wasn't battery.
Had a bit of a panic attack until I googled the solution (power + up) but this is the first time its happened to my unit, could it be related to the recent upgrade to 23.0.1.A.4.30? Anyone else seen this?
Mine lasted a day and a half after the 23.0.1.A.4.30 update and then became very erratic and kept forgetting wifi login info.
Did a restart and certainly got a sleep of death OK.
Would not switch on at all.
No power + vol up or attempt at repair via PC Companion made any difference to it.
Since gone back to Sony for repair, that was weeks ago, who knows if /when they will return it.
I had the same problem with mine as well I have the 561 the Verizon model. I have received a replacement but have not been able to get it to turn on either. It shows no signs off life at all not even when connected to power AC or PC. My old one would blink red and go dead when connected to a PC but this one doesn't even do that. I haven't had time to call for another replacement yet but really two defective devices in a row the second one didn't turn once.
Finally got mine back from Sony repair agent.
Worked fine for 3 days, then failed to power on again as per original fault.
Once again returned it for repair.
Think I'll give up and buy an iPad instead - at least they seem to be reliable and consistent.
This just happened to my tablet this morning. Tried all options under the sun but can't get it to boot.
I can't even do a factory reset and I don't particularly want to return it under warranty.... :'(
Mine is an xperia z2 tablet sgp561 (USA Verizon) build 17.1.D.0.437, stock 4.4.2. This issue happened to me 5 days ago after I powered off the tablet, it won't turn on again. Battery charge was ~70% at the time. Plugging it with factory Sony usb charger won't do anything, charging status LED remained Off, power button unresponsive. I let the tablet sit for 2 days without charging cable connected hoping the battery will drain completely by itself and the buggy firmware will restart executing at its base address getting out of the bug. Then I connected the crap to a fully charged 15000mah Anker power pack and alas, the charging status LED glowed red and after ~5 more minutes the LCD screen turned On for ~5 seconds showing a big battery icon at the center of the screen indicating 0% charge. Waited about 1 more hour and the charging status LED turned amber. This time I did the "power button + volume up" ritual holding both buttons for 10 sec+, expecting 3 vibrations but didn't feel any. At this point the tablet is still powered off. Because LED = amber, thinking battery must be at least 10% charged by now, just pressed the power button for ~2 sec and surprisingly the normal power On vibration came followed by Sony logo on LCD screen and the rest is normalcy.
From what I can remember, the recent change I made before this problem happened was turning Stamina to On in the battery settings (factory default is Off). I reset all settings back to factory defaults and so far so good.
Finally got mine back from Sony repair agent after about 3 week wait.
Seems to work OK now, fingers crossed it will keep working this time.
The note that came with the return indicated that they replaced the mainboard and battery, which is a better solution than their first attempt which was just to reflash the software.
wooly1 said:
Mine lasted a day and a half after the 23.0.1.A.4.30 update and then became very erratic and kept forgetting wifi login info.
Did a restart and certainly got a sleep of death OK.
Would not switch on at all.
No power + vol up or attempt at repair via PC Companion made any difference to it.
Since gone back to Sony for repair, that was weeks ago, who knows if /when they will return it.
Click to expand...
Click to collapse
Dude same thing, WTF is going on, I tried plugging it into charger, nothing. And once I got the msg of red colour battery icon and then I plugged it in. then it started charging and I was happy so I turned it on the it wasn't charging,
Please update me what happened and what they are saying cause I am about to send mine to get it fixed.
Edit: seems that by replacing the battery and mainboard has actually fixed the issue? Guess it's time to send it back to them, Gosh
c64rbr said:
Mine is an xperia z2 tablet sgp561 (USA Verizon) build 17.1.D.0.437, stock 4.4.2. This issue happened to me 5 days ago after I powered off the tablet, it won't turn on again. Battery charge was ~70% at the time. Plugging it with factory Sony usb charger won't do anything, charging status LED remained Off, power button unresponsive. I let the tablet sit for 2 days without charging cable connected hoping the battery will drain completely by itself and the buggy firmware will restart executing at its base address getting out of the bug. Then I connected the crap to a fully charged 15000mah Anker power pack and alas, the charging status LED glowed red and after ~5 more minutes the LCD screen turned On for ~5 seconds showing a big battery icon at the center of the screen indicating 0% charge. Waited about 1 more hour and the charging status LED turned amber. This time I did the "power button + volume up" ritual holding both buttons for 10 sec+, expecting 3 vibrations but didn't feel any. At this point the tablet is still powered off. Because LED = amber, thinking battery must be at least 10% charged by now, just pressed the power button for ~2 sec and surprisingly the normal power On vibration came followed by Sony logo on LCD screen and the rest is normalcy.
From what I can remember, the recent change I made before this problem happened was turning Stamina to On in the battery settings (factory default is Off). I reset all settings back to factory defaults and so far so good.
Click to expand...
Click to collapse
Did this method work for you? Plus did you come across like it was charging but it wasn't really charging,(like it showed the low battery stat with orange/red colour LED notification but suddenly it vanishes) then it's not responding at all.??
I had this issue 2 times with months in between , no response from power+vol up , no lights when charging , no response from pressing on the red button behind the flaps.
The last time it happened i tried putting it on the charger for a whole day with no result, then decided to let it rest a few days first , since someone had the same issue and it magically came back to life when he got back from a vacation.
So i try to turn it on 2 days later and the tablet to my surprise responds again with blinking red LED, recharching afterwards did the trick and worked again since
In my case i was running CM11 at the time, both times it happened after an update which required a reboot while, still mistified about the cause and the fix , i presume it solved itself by letting the battery drain.
Since then i reverted to stock rom just to be save but havent had it happen since, this also seems to have fixed some touchscreen problems i was having at times.
Hope this helps.
Bloody hell, I've just ordered mine today!
Don't stress. Mine got repaired. if it goes tits up that's what warranty is for
What did Fonebiz indicate was wrong with your Z2.?
They replaced the motherboard in mine.
Exactly the same, works fine now
This just happened to me today. So seems like overall suggestion is to try and let it discharge. The try to start it back up and charge it then. Just want to make sure that's the only potential solution now?
No! Leave it powered off, put in on a known good charger for at least 12 hrs. Don't touch it in that time.
If it does not come alive after that, send it in for repair.
ok..let me try that. I originally tried that and nothing occurred. However, I just found the OEM charger and usb cable and will try that. Unfortunately it's a Verizon version so sending it in will not be covered by Sony warranty. Per the Customer Service that I called.
ok..tried another charger and the red light came on, but it's been over 12 hours and still no go. I did notice that the red light was no longer on (from overnight charging). I left it unplugged for a bit and reconnected. The red light came back on but still no response. Sounds like i'll need to send in?
Looks like it.
Had the same problem on tuesday. Impossible to switch on, no light, none effect with charger, none effect when connected to PC/MAC etc...
After 4 days without charging my Z2, it came back to life, showing only a big red battery icon when pushing some seconds on the power button. Connected to a charger the red led indicator glowed ! (red battery icon is totally different with the original icon when tablet is charging in power off mode)
After a full battery charge with OEM charger and after a normal power on, my Z2 is now perfectly functionnal.