S6 Edge USB problem - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hi everyone,
Had this problem for a while now, my Samsung S6 Edge performed an overnight update to Android 7.0 and ever since the USB port does not work for data transfers. Charging works fine. Also Samsung GEAR VR doesn't work.
I had the port replaced twice, no change. I tried three different windows based PCs different cables everything reinstalled the driver, even tried a Mac computer, and still not working
OTG devices also don't work.
I think its a corrupt android partition maybe but the problem is I can't flash another android ROM onto it because ODIN doesn't see the phone either (lol)
Is there any way of getting android flashed on it another way? I would be happy to try a custom ROM if I could figure out how to flash it
Also the phone isn't rooted unfortunately
Many thanks Paul

paulds3uk said:
Hi everyone,
Had this problem for a while now, my Samsung S6 Edge performed an overnight update to Android 7.0 and ever since the USB port does not work for data transfers. Charging works fine. Also Samsung GEAR VR doesn't work.
I had the port replaced twice, no change. I tried three different windows based PCs different cables everything reinstalled the driver, even tried a Mac computer, and still not working
OTG devices also don't work.
I think its a corrupt android partition maybe but the problem is I can't flash another android ROM onto it because ODIN doesn't see the phone either (lol)
Is there any way of getting android flashed on it another way? I would be happy to try a custom ROM if I could figure out how to flash it
Also the phone isn't rooted unfortunately
Many thanks Paul
Click to expand...
Click to collapse
Go to developer options and then change USB configuration. Try that see if it helps.

I'm at the same boat pls if you solve this problem tell me how

Related

[Q] USB Device not recognized

I am owner of the Galaxy S2. I updated yesterday to SuperNexus Jelly Bean ROM, didn't liked it. I restored my device to CM9 which i was using for a month without any problems. Then it started, computer couldn't recognize the phone anymore. Its like that SuperNexus broke something i don't know. I reformatted my Win 7 Ultimate x64 and installed fresh new CM10 - but after all my computer and S2 don't like each other - USB device not recognized. Chaos. I asked my friend to come over just to test with his S2 (he's on stock ICS 4.0.3 or 4.0.4), and when i plug his phone into my computer, everything works flawlessly. I tried mounting in recovery, i tried with and without usb debugging, Odin doesn't find phone neither, tried updating drivers - no luck... Dialing *#7284" just gives me "connection problem or invalid MMI code". Need help on this please!
You can check THIS thread. The one HERE , and also THIS thread.
I've read them all, tried every advice, but phone still isn't reacting to anything. So my problem is that phone couldn't connect to a computer, well it connects but it states "USB device not recognized", it charges but that's all. Everything started with Custom ROM SuperNexus. I've done these steps so far:
1. Reformatted my computer OS, which is Windows 7 Ultimate x64
2. Downloaded CM10 over my phone, get into recovery --> factory reset, wipe cache, wipe dalvik, format system, install ROM, wipe cache, wipe factory
3. I tried on my computer, tried on my old computer with Win XP x86
4. My friend's Galaxy S2 is working like a charm with MY cable on MY computer, which makes me believe that there is some defectiveness in my phone
5. I tried cleaning MicroUSB port with tooth pick, ear-cleaning pick (or how do you call it), needle with some paper wrapped around it, tried blowing in it
6. I tried with different USB ports, front ones, USB 3.0 - still no luck
7. I tried flashing Wanamlite and Neat ROM-s, still the same problem
I'm using Airdroid now, but i really need to know what's the problem! I have already ordered a new parts on E-Bay and I'm having high hopes about that solution. Im not able to post link to E-bay item, but search it under Item Number: 150904945773. Any other advice is really highly appreciable. Thank you
Try downloading the Rom over WiFi, or Hardline instead. Have you tried a different USB Cable ? Also I'm not able to check that Ebay # right now.
TEAM MiK
MikROMs Since 3/13/11
eBay item is this: New Samsung i9100 Galaxy SII S2 Charger Charge Port Flex Cable Replacement parts
OP, I'm hoping it works for you. You seem to be going in the right direction with your troubleshooting.
Well, i've downloaded this ROM (CM10) via WiFi, now i can do it over Airdroid too. But is there a way to flash Stock Original Samsung ICS in recovery? Or is it only available in Kies and Odin? I came across "Mobile Odin", do you guys have some experience with it, is it safe to use? How big are chances anyway that USB will work with stock ROM? Someone told me "your USB port on phone is OK, if it's charging it's not broken", so I'm thinking that it is not a hardware issue after all? And BTW i used several cables, and three different computers. My girlfriend have SGS3, i tried it like 2 hours ago with her cable on her computer with no luck (and of course her phone have no problems to connect to that computer using that cable). Thank you
I would try a Stock Rooted Rom, and see if that works correctly. If not try connecting the Device, and reboot the PC with the Device plugged in.
How to install stock ROM if i cannot get Kies or Odin to recognize phone? Via Mobile Odin?
kuleee said:
How to install stock ROM if i cannot get Kies or Odin to recognize phone? Via Mobile Odin?
Click to expand...
Click to collapse
Try USB solutions from My Android Solutions or Mobile Odin like http://forum.xda-developers.com/showpost.php?p=28302093&postcount=4789 ( procedure is same but written for Korean SGS 1
Guys let me tell you that I'm grateful to you, cause this Mobile Odin worked and my Stock Rooted ROM worked in connecting with PC. But not on first try when i got into a newly flashed Stock Rooted Firmware, i've let it to do his stuff, update what he needed to update blahblah. Then i tried to connect my cable - it didn't work. I cursed, i cursed so bad. Then i considered to give it another shot, rebooted the phone - and voila! Everything works, i tried 2-3 times and its working. Obviously SuperNexus started my problems, they couldn't be repaired by any other ROM i tried (i tried CM9, CM10, Wanamlite, old Wanamlite with MTP enabler, Neat ROM)... Then with Mobile Odin everything just worked. Dunno what really was the problem. Thank you all
Glad you got it sorted
TEAM MiK
MikROMs Since 3/13/11

[Q] USB Not Recognized i9100

Hi,
S2 suddenly stopped picking up USB. "USB Device Not Recognised".
I've checked all guides and i cant get it to work. Its not my USB ports my S4 works fine.
I have replaced USB pcb many months ago no problem until now, it charges fine makes standard noise when i plug it in.
I assumed it may be due to custom rom, i tried to flash stock in Odin download mode but it does not recognise any USB device.
I'm kind of stuck and don't know what to do next hope someone can help.
Update: I'm going to try Mobile Odin, see if flashing original Stock firmware fixes it.
You can try to reinstall samsung drivers (http://forum.xda-developers.com/showthread.php?t=961956), see if that fixes it.
It's unlikely that a custom rom is causing it, unless the problem happened as soon as you flashed it, rather than suddenly not working.
Thanks, tired it no luck, I may have to replace USB PCB. flashed stock firmware with mobileOdin I hoped it would fix it.
:good:
Thanks for that outstanding contribution to the thread

[Q] Root when phone is not detected

Hello everyone, I could not find a good title for my issue but I will try to explain as well as I can. I own a GT-I9300 (International), but since last official Samsung's firmware update(Jelly Bean 4.3) I am not able to get my phone recognized by my computer. Phone is connected and it charges, but neither Windows or Ubuntu recognizes it as a portable device. I am concerned about UMS is not available on device, but my phone it does not even get detected! I also own a Galaxy SII (4.1.2) and it does get detected by my PC. I think that flashing a custom ROM could solve the problem, since it appeared when I updated official firmware, but the thing is that I cannot root my phone! Tried ODIN but since my phone does not get detected, ODIN does not do its job. I also tried rooting with framaroot and towelroot, but no success: first one says "Failed , try another exploit" but there is only one. And the last one says my phone is not currently supported, even if I change modstrings.
So here is my question: how do I root my phone? I don't know what else I could try. I have already reinstalled Kies and Samsung USB drivers but still not working. Also hard-resetted but no luck.
Hope you guys can help me out because this is really getting on my nerves
Thanks in advance!
jalt96 said:
Hello everyone, I could not find a good title for my issue but I will try to explain as well as I can. I own a GT-I9300 (International), but since last official Samsung's firmware update(Jelly Bean 4.3) I am not able to get my phone recognized by my computer. Phone is connected and it charges, but neither Windows or Ubuntu recognizes it as a portable device. I am concerned about UMS is not available on device, but my phone it does not even get detected! I also own a Galaxy SII (4.1.2) and it does get detected by my PC. I think that flashing a custom ROM could solve the problem, since it appeared when I updated official firmware, but the thing is that I cannot root my phone! Tried ODIN but since my phone does not get detected, ODIN does not do its job. I also tried rooting with framaroot and towelroot, but no success: first one says "Failed , try another exploit" but there is only one. And the last one says my phone is not currently supported, even if I change modstrings.
So here is my question: how do I root my phone? I don't know what else I could try. I have already reinstalled Kies and Samsung USB drivers but still not working. Also hard-resetted but no luck.
Hope you guys can help me out because this is really getting on my nerves
Thanks in advance!
Click to expand...
Click to collapse
Try with other port and USB cable.
Have you Degugging Android activated in Deceloppers options ?
the other day i tried for hours to get my phone recognised. what did it in the end was trying it on a different pc and it worked
KeTuRr74 said:
Try with other port and USB cable.
Have you Degugging Android activated in Deceloppers options ?
Click to expand...
Click to collapse
I have already tried with every port on my PC. I'm using the USB cable that actually came with the device and it is working when I plug in another phones.
And yes, I have activated USB debugging
sosolid4u09 said:
the other day i tried for hours to get my phone recognised. what did it in the end was trying it on a different pc and it worked
Click to expand...
Click to collapse
The thing is that my phone is the only one that do not get detected every single time I connect it. I have already connected one GT-I9100 and GT-S6790L and both get detected. I already tried on 3 different Virtual Machines with Windows XP, Ubuntu, Windows 8.1 but no luck.
As I said in the first post, I think it's a firmware problem since it appeared when I did the official update, which was this one:
Model GT-I9300
Model name GALAXY S III
Country Argentina
Version Android 4.3
Build date Wed, 05 Nov 2014 20:33:08 +0000
PDA I9300UBUGNK1
CSC I9300UVOUGNK1
MODEM I9300UBUGNK1
jalt96 said:
Hello everyone, I could not find a good title for my issue but I will try to explain as well as I can. I own a GT-I9300 (International), but since last official Samsung's firmware update(Jelly Bean 4.3) I am not able to get my phone recognized by my computer. Phone is connected and it charges, but neither Windows or Ubuntu recognizes it as a portable device. I am concerned about UMS is not available on device, but my phone it does not even get detected! I also own a Galaxy SII (4.1.2) and it does get detected by my PC. I think that flashing a custom ROM could solve the problem, since it appeared when I updated official firmware, but the thing is that I cannot root my phone! Tried ODIN but since my phone does not get detected, ODIN does not do its job. I also tried rooting with framaroot and towelroot, but no success: first one says "Failed , try another exploit" but there is only one. And the last one says my phone is not currently supported, even if I change modstrings.
So here is my question: how do I root my phone? I don't know what else I could try. I have already reinstalled Kies and Samsung USB drivers but still not working. Also hard-resetted but no luck.
Hope you guys can help me out because this is really getting on my nerves
Thanks in advance!
Click to expand...
Click to collapse
I can see your frustration Now a few things technically it is a misconception that you need root to flash a custom rom you can actually flash a custom recovery with Odin full wipe and then flash a custom rom from custom recovery (only thing is you will lose all your data because you need root to back up your data)
Now I know the above statement is not very helpful because as you said Odin doesn't detect it (but I thought I would mention it anyway )
The reason framaroot and towelroot, didn't work is because at the moment the only way to root S3 is with Odin.:crying:
You may have tried this but I will mention it anyway first uninstal Kies and all Samsung drivers from your computer ( kies can interfere with Odin) Then try installing these drivers here >> http://developer.samsung.com/techni...Lhp1GqlWRy92Q60CX6PP1mF!80806326?v=T000000117 << If you have tried this then sorry.
Also when you connect the phone go to Device manager in Windows and try to look for your device ( it may say unkown device) it should have a warning triangle right click on it select update driver software and then select browse from my computer and point to the drivers that you have downloaded see if that works.
Another thing to note is if you are using Windows 8 you need to disable Driver signature in start up options ( Google it) for Windows to recognize the drivers.
tallman43 said:
I can see your frustration Now a few things technically it is a misconception that you need root to flash a custom rom you can actually flash a custom recovery with Odin full wipe and then flash a custom rom from custom recovery (only thing is you will lose all your data because you need root to back up your data)
Now I know the above statement is not very helpful because as you said Odin doesn't detect it (but I thought I would mention it anyway )
The reason framaroot and towelroot, didn't work is because at the moment the only way to root S3 is with Odin.:crying:
You may have tried this but I will mention it anyway first uninstal Kies and all Samsung drivers from your computer ( kies can interfere with Odin) If you have tried this then sorry.
Also when you connect the phone go to Device manager in Windows and try to look for your device ( it may say unkown device) it should have a warning triangle right click on it select update driver software and then select browse from my computer and point to the drivers that you have downloaded see if that works.
Another thing to note is if you are using Windows 8 you need to disable Driver signature in start up options ( Google it) for Windows to recognize the drivers.
Click to expand...
Click to collapse
I already tried uninstalling Kies and Samsung drivers. Also I tried looking for device on Device Manager but it does not appear when I plugin my S3, but it does appear when I connect other devices like S2 or Galaxy Fame Lite. They appear as portable devices.
I'm using Windows 7 on my PC and have already tried with different OS over Virtual Machines and still doesn't work.
And thanks for that note, didn't know there was possible to flash a Custom Recovery without root, but I can't since ODIN doesn't detect device :crying:
Then it looks like you are running out of options I would use another computer not Virtual Machines
Okay I'll give it a try but as I said before, looks like an firmware issue, not computer's. Why would my computer detects two another Samsung devices but not mine (which used to work until last update)
Me, too!
I'm having a similar problem. Last week my GS3 stopped working, and I bought another one from Ebay with a cracked screen and swapped out motherboards. The phone seems to work as well as a stock Verizon phone on Jellybean would, but I can't get my Linux, Win 8, or Win XP computers to even recognize that it's attached. Different cables, each and every one of the USB ports, not even a blip. Device Manager in Windows doesn't even see it, and yes I got the developer options unlocked and have enabled USB debugging.
I've got the Samsung drivers installed, and tried to install the CWM device drivers from the SAMSUNG GALAXY S3 TOOLKIT V9, but there was an error and that didn't work, either.
USB connection issues are usually due to Windows conflicts, driver problems or the lead itself. If all these have been excluded then you have either a firmware issue in the bootloader, which is very uncommon, or a hardware problem. The usb port is easily worn/damaged/dirty also the motherboard might be the cause.
There is no silver bullet to cure, test each possible thoroughly.
boomboomer said:
USB connection issues are usually due to Windows conflicts, driver problems or the lead itself. If all these have been excluded then you have either a firmware issue in the bootloader, which is very uncommon, or a hardware problem. The usb port is easily worn/damaged/dirty also the motherboard might be the cause.
There is no silver bullet to cure, test each possible thoroughly.
Click to expand...
Click to collapse
I'm 100 percent sure that it is not due a Windows issue, I have already test every option. I have not considered the usb port to be damaged or worn, which could be possible but phone charges every time I connect it to computer. It just does not get detected as a device. But in order to assume it is a motherboard issue I will have to put away my feeling that the problem is caused by last OTA official update, since this problem started there.
If it is a firmware update issue, is it any option to flash another ROM?
Sent from my GT-I9300 using XDA Free mobile app
try to install usb drivers on windows and factory reset the mobile before using odin but if u want to root there is al ot of program that dont need comp like root master and towel . search for them in google and if u want a rom i recommend cm rom resurrection
peter wagih said:
try to install usb drivers on windows and factory reset the mobile before using odin but if u want to root there is al ot of program that dont need comp like root master and towel . search for them in google and if u want a rom i recommend cm rom resurrection
Click to expand...
Click to collapse
Sorry but the only option that works to root the S3 international is Odin no apps work at the moment:crying:
tallman43 said:
Sorry but the only option that works to root the S3 international is Odin no apps work at the moment:crying:
Click to expand...
Click to collapse
no man how is it ?? believe me it works try frameroot.apk
peter wagih said:
no man how is it ?? believe me it works try frameroot.apk
Click to expand...
Click to collapse
Not on I9300 international version on other variants yes. Believe me if it worked it would be all over the forums post a link showing who it as worked for thanks..
peter wagih said:
try to install usb drivers on windows and factory reset the mobile before using odin but if u want to root there is al ot of program that dont need comp like root master and towel . search for them in google and if u want a rom i recommend cm rom resurrection
Click to expand...
Click to collapse
As I said on previous posts, I have already installed and reinstalled Samsung USB drivers and made a factory reset -one from config. option and another one from Android stock recovery 3e (since I cannot install any advanced recovery -or even root it- to flash a custom rom). Doing those factory reset did not downgrade my last firmware update (when all my problems started).
I also said on previous posts that I tried towelroot and framaroot with no success. As tallman43 says, seems like international version of S3 does not support those kind of one-click to root apps.
-----------------------------------------------------
So far the only options available (if my theory about latest firmware update is the problematic one) are:
● downgrade firmware: [Q] How? Odin is not working since my phone does not get detected;
● root my phone in order to install an advanced recovery and flash a new ROM: [Q] Any way of rooting phone without computer (apart from towelroot or framaroot because I have tried and do not work for me)? I read one XDA post from 2 years ago to root S3 via console apk but latest comments assumes that method stopped working.
● install an advanced recovery without odin or root: [Q] How?
● fix USB firmware issue: [Q] I have completely no idea how to do it. (Already played with *#7284# and *#0808# but did not get my phone detected)
Please I need help, this is really irritating me and I am running out of ideas
Sent from my GT-I9300 using XDA Free mobile app
I guess I have found out what the problem was. It was not firmware (as I thought). It was the micro USB port (as boomboomer said) which seems to not be firmly attached to the PCB. AC charging just seems to work okay, but not USB connections. I managed to figure it out by forcing the USB in a specific position to get it detected for 5 seconds, but then it disappeared.
Yeah, it was not as complex as I thought! I will try to replace that micro USB port as soon as possible, thanks everyone for your help!

USB Connection impossible.. how to flash now?

Hello people,
i got a small problem. I just bought a sm-g925F and be very happy with it so far. Well the problem is, that i can't connect to the phone via USB to flash another FW because 6.0 isnt aviable for switzerland (AUT) now. For those who think they maybe got a solution: impossible. I already tried everything in every forum. I tried different cables, different PCs, download mode, usb debugging, different drivers, manual set drivers, exit silent mode, wipe device, apply a new usb port on the device (im not that shure if they really did it).
Win 10 gave me a message, that its unable to get informations about the connected hardware. For me there are two solutions: 1. Hardware device of the device core PCB, 2. the Firmware is broken somehow.
ANYWAY i dont want a solution for that. Im just ask if its possible to flash another firmware for example via Wireless Lan oder an SD Card, connected to the S6 via USB adapter.
I am thankful for every reply
Kind regards
Same problem here, USB was working 100% then I got the 6.0.1 beta and now I can't get USB at all.. Are you on the beta?
Sent from my SM-G925F using XDA Free mobile app
Nope, i did a usual update to 5.1.1 when i got my phone.
if the device is still working...dial *#0808# and select MTP+ADB and try if u can flash the new FW you want to flash.
Mtp+adb was already selected
May i change these settings?
Get usb otg cable, and push firmware as adb or put zip rom on usb and browse the connected usb via otg in twrp
Sent from my LG-H815 using Tapatalk
I thoght on this, too... the Problem is that i only have stock recovery
Hey guys i just got my S6 back!
I gave it to a samsung partner after some phones with the samsung service. They wasnt able to fix this problem. So i decided to give it away to repair it. It took 6 days(!!) whats amazingly fast and they installed a new main pcb, usb slot and another thing (dont know the part name) and it works fine now!
Thanks for all your help.

[Q] Samsung S6 Undetectable by Computer

Hello guys i'll try to keep my explanation short.
Device Samsung S6 Edge (rooted)
Not detected by ANY PC anymore, HOWEVER it does charge.
I Tried 5 different cables (new, original, old) cables do work so does the main PC
as my other devices are detected.
I have deleted KIES, SMART SWITCH , DRIVERS and reinstalled in the same order.
So, i flashed the S6 back to stock using TWRP (S6 was running Custom Rom XtrestoLite).
Still nothing, so i deleted all my files from the phone and flashed it back to stock again.
Still nothing, so i wiped the complete OS off the S6.
Now i'm here.
Try to change the usb mode it may can help
somestuff said:
Try to change the usb mode it may can help
Click to expand...
Click to collapse
That's impossible as i've said my S6 has no rom and Computers do not detect the S6.
StuckOnAndroid said:
That's impossible as i've said my S6 has no rom and Computers do not detect the S6.
Click to expand...
Click to collapse
Tell me the status for now, S6 is running on stock or custom??
enable usb debugging and install usb driver again, also check in another pc/laptop whether they are detecting it or not.
Use Original cable and give a shot This might help you.
Also head over to Samsung's ofifcial Developer website and fetch the Samsung USB Driver pack which is about 15MB.
That generally solves the issue. Atleast for me!
I had the same problem think the usb board is damaged... you should replace it.
It was running a custom rom, but now the phone has no rom. I can only into download mode or TWRP and thats it.
So there are no options available on the phone itself.
I tried kies driver, smart switch driver, seperate driver from samsung website, i've also tried clockwork samsung driver. Nothing works for me.
Maybe it's the micro usb port that is damaged, but i highly doubt that.
StuckOnAndroid said:
It was running a custom rom, but now the phone has no rom. I can only into download mode or TWRP and thats it.
So there are no options available on the phone itself.
I tried kies driver, smart switch driver, seperate driver from samsung website, i've also tried clockwork samsung driver. Nothing works for me.
Maybe it's the micro usb port that is damaged, but i highly doubt that.
Click to expand...
Click to collapse
Highly improbably that the USB board is damaged. Try different cables and before that, try it on a different PC. Sometimes it does work. My friend's S6 wouldn't read in Download Mode on my PC but it did on his.
Also head over to Run on your PC and type devmgmt.msc and check if there are any drivers missing.
I think the problem is the drivers
Install new drivers or find other samsung ... and try again
i've installed many drivers including the one that is 15,3mb in size.
guys it's not the computer because it does detect my tablet and my s7.
which also means that it's not the cables and believe me i have tried many cables about 8 cables now .
it's not the drivers, i dont know what it could be.
i think i'll order a new micro usb port and try that out eventhough i know that the usb port can't be damaged.
Unless one of you has a better idea, you are welcome to share.
Update: Hi guys, i've replaced the port but the phone is still undetectable by any computer.
Does anyone know what's wrong with this device?
Seriously, is there NO ONE of you guys with any knowledge or what?
I was going to say your usb charge port is damaged enough that it will charge but not transmit data but i re-read your post and realized you can't have a charge port issue if you able were able to flash stock rom. If you have teamviewer, pm me and i'll try to help you.
I have had this issue before in the past. Turned out that the cable was at fault. Swapped it and everything worked as expected, computer found it once again.
If it's not the cables as you claim, then you may have to ship it to samsung and request a replacement device.

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