Need to take my Atrix in for warranty purpose. A few methods have been discussed and I'm looking for the safest means possible. Any opinion's on this? I leaning towards the SBF method using Moto's stock 2.3.4 via RSD Lite.
Sounds like having your cake and eating it too.. You seen all the warnings saying your void if you unlock right? Here is another thread about "relocking" (hiding "unlocked" is not relocking btw, relocking is impossible.) also there are many threads on this topic, feel free to search.
WiredPirate said:
Sounds like having your cake and eating it too.. You seen all the warnings saying your void if you unlock right? Here is another thread about "relocking" (hiding "unlocked" is not relocking btw, relocking is impossible.) also there are many threads on this topic, feel free to search.
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Dude why do you have to be such a DB all the time, i'v looked around these posts for about 30 min and i have seen you respond with same kind of Jack A remarks everytime. Were here for help not to be ridiculed.
Please don't take this the wrong way but the dev community is actively trying to get all manufacturers to allow for unlocked bootloaders and one of the main things most of us are willing to forfeit is our warranties so when someone decides to voluntarily do something that is known to void the warranty and then try to trick the manufacturer into fixing their phone under said warranty it hurts our argument. We all made the choice when we unlocked our phones so it is only fair that we take responsibility for our decisions.
Hopefully, in the future we can come to an agreement with manufacturers that there is an "opt-in" option for unlocking our phones and as long as we stay within the confines of the agreement then we can still have the option to have the phone serviced for physical defects.
kyleallen5000 said:
Dude why do you have to be such a DB all the time, i'v looked around these posts for about 30 min and i have seen you respond with same kind of Jack A remarks everytime. Were here for help not to be ridiculed.
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live4nyy said:
Please don't take this the wrong way but the dev community is actively trying to get all manufacturers to allow for unlocked bootloaders and one of the main things most of us are willing to forfeit is our warranties so when someone decides to voluntarily do something that is known to void the warranty and then try to trick the manufacturer into fixing their phone under said warranty it hurts our argument. We all made the choice when we unlocked our phones so it is only fair that we take responsibility for our decisions.
Hopefully, in the future we can come to an agreement with manufacturers that there is an "opt-in" option for unlocking our phones and as long as we stay within the confines of the agreement then we can still have the option to have the phone serviced for physical defects.
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I'm going to have to second this. as much as i dislike the "unlocked" at the top of my screen i made this choice. little did i know that it would actually say this when done:-( however rooting, rom, bootloader unlock, other mods done by us, unfortunately void our warranty.
however.... if you wanted a device that you could unlock bootloader or what not. you should have went with an inspire as you can turn s-on after being s-off and flash back to stock firmware. therefore in essence. not be hurting the valiant efforts of our communtiy to get the manufacturers to allow us more exploration.
I do feel your pain, yet like stated in every thread for rooting and romming and bootloader..... YOUR WARRANTY IS NOW VOID!!!
SErooted said:
I'm going to have to second this. as much as i dislike the "unlocked" at the top of my screen i made this choice. little did i know that it would actually say this when done:-( however rooting, rom, bootloader unlock, other mods done by us, unfortunately void our warranty.
however.... if you wanted a device that you could unlock bootloader or what not. you should have went with an inspire as you can turn s-on after being s-off and flash back to stock firmware. therefore in essence. not be hurting the valiant efforts of our communtiy to get the manufacturers to allow us more exploration.
I do feel your pain, yet like stated in every thread for rooting and romming and bootloader..... YOUR WARRANTY IS NOW VOID!!!
Click to expand...
Click to collapse
It actual says may void warranty. I think until there is some agreement made, we don't have any rules regarding this. I mean unlocking the bootloader doesn't make some of the defects happen. As an American with consumer rights, I will hold them responsible, but only if not directly from my mingling. Also I have read that moto has fixed phones with unlocked bootloaders.
Sent from my MB860 using xda premium
Sass86 said:
It actual says may void warranty.
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Click to collapse
+1
"May" is not synonymous with "will." People continue to misinterpret those terms.
If unlocking the BL absolutely voided your warranty, they would have indicated as such with a term that meant "will."
I stand corrected. The point is valid.... "may" and "will" are different words and meanings.
However most times when the statement made by a corporation that includes "may" or "might" means you are out of luck.
Not to argue, because I do agree with you but in legal terms the word "may" does not mean the same thing as the normal definition.
may v. a choice to act or not, or a promise of a possibility, as distinguished from "shall" which makes it imperative. 2) in statutes, and sometimes in contracts, the word "may" must be read in context to determine if it means an act is optional or mandatory, for it may be an imperative. The same careful analysis must be made of the word "shall." Non-lawyers tend to see the word "may" and think they have a choice or are excused from complying with some statutory provision or regulation.
The underlined part highlights how they would see it as it implies you are making the choice to void your warranty.
Now, this is how I see it because I tend to think most definitions regarding legal terms is in place to protect companies and not consumers so if someone could elaborate and prove me wrong, I invite it with open mind.
magecca said:
+1
"May" is not synonymous with "will." People continue to misinterpret those terms.
If unlocking the BL absolutely voided your warranty, they would have indicated as such with a term that meant "will."
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kyleallen5000 said:
Dude why do you have to be such a DB all the time, i'v looked around these posts for about 30 min and i have seen you respond with same kind of Jack A remarks everytime. Were here for help not to be ridiculed.
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Click to collapse
Lol, you read all my other posts about this in the past 30 minute and still dont understand you voided your warrenty DA!? I dont care if you do or dont get service for your voided phone, and Im not gonna argue about the word may. I dont care. What i do care about is checking XDA without seeing the same GD threads over and Fing over again because DAs like you refuse to use the Fing search button. SMC.
lol funny arguments gotta love em. For one hiding the Unlock really doesn't matter considering I have returned one Atrix to where I bought it and they didn't care. Secondly Motorola has the "Choice" to deny you warranty repairs but they MAY accept the warranty repair and third they could always, if the phone was returned, reflash the bootloader to Lock it again. Plan and simple easy answer is it is ultimately up to Motorola if they want to repair it or not once it is unlocked.
I'm not talking about personal experience, it's about assuming responsibility for your actions. My whole point is accountability, there are people all the time trying to take advantage of the system and end up ruining it for everyone else. Society is fostering an entire generation of vain and spoiled derelicts.
You are right though, it could all come down to who you run into while trying to have your phone repaired.
malickie said:
lol funny arguments gotta love em. For one hiding the Unlock really doesn't matter considering I have returned one Atrix to where I bought it and they didn't care. Secondly Motorola has the "Choice" to deny you warranty repairs but they MAY accept the warranty repair and third they could always, if the phone was returned, reflash the bootloader to Lock it again. Plan and simple easy answer is it is ultimately up to Motorola if they want to repair it or not once it is unlocked.
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Click to collapse
live4nyy said:
I'm not talking about personal experience, it's about assuming responsibility for your actions. My whole point is accountability, there are people all the time trying to take advantage of the system and end up ruining it for everyone else. Society is fostering an entire generation of vain and spoiled derelicts.
You are right though, it could all come down to who you run into while trying to have your phone repaired.
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Click to collapse
True more or less. Society is propagating the problem but it really starts with the way the government is running things as a whole. Not saying it's right but until something changes in society and the government it's just all down hill. Also if you look deeper banks have a Major role as well. Anyway enough on off topic issue's there yea I do believe it is ultimately up to Motorola whether they will repair the device or not. I would assume they would probably deny the repair if it had something to do with the actual Software of the phone considering you messed with it, hardware probably different considering software usually doesn't blow up hardware.
Thread about how to return phone after voiding warranty, contents:
some name calling, discussion about morality, the meaning of the word "may", society, laws, government, companies
to TS,
try 'accidentally' sinking your Atrix in the ocean for a minute, and then claim your warranty?
or try 2 cover it with your thumb while booting?
to others,
help TS, (like me?), don't condemn everything about what he had done in the past.
maybe, he's your friend next door, a helping hand's neighbor?
SErooted said:
however rooting, rom, bootloader unlock, other mods done by us, unfortunately void our warranty.
however.... if you wanted a device that you could unlock bootloader or what not. you should have went with an inspire as you can turn s-on after being s-off and flash back to stock firmware. therefore in essence. not be hurting the valiant efforts of our communtiy to get the manufacturers to allow us more exploration.
I do feel your pain, yet like stated in every thread for rooting and romming and bootloader..... YOUR WARRANTY IS NOW VOID!!!
Click to expand...
Click to collapse
Please show me where it states all these things, (rooting, ROMs', bootloader unlock, and 'other' mods), void our warranties.
Also, for the bootloader, as was already stated, it does say MAY void your warranty. The reason it says 'may' is in all probability because if your phone doesn't work/stops working for some reason they legally cannot refuse to warranty it unless they can attribute the problem to the act of unlocking the bootloader. Someone else stated in another thread that it really is not in Motorolas' best interest to start messing with people for unlocking bootloaders when they send in phones for repair. I would tend to agree with this. After reading all the threads I have seen over the last few months, I can't remember reading about anyone who has been declined warranty or been made to pay for repairs because they unlocked their bootloader. To the contrary there are many stories of people getting their phones back fully repaired and still unlocked with no issues.
malickie said:
True more or less. Society is propagating the problem but it really starts with the way the government is running things as a whole. Not saying it's right but until something changes in society and the government it's just all down hill. Also if you look deeper banks have a Major role as well. Anyway enough on off topic issue's there yea I do believe it is ultimately up to Motorola whether they will repair the device or not. I would assume they would probably deny the repair if it had something to do with the actual Software of the phone considering you messed with it, hardware probably different considering software usually doesn't blow up hardware.
Click to expand...
Click to collapse
I would love to see an agreement put in place that allows us to have "hardware" still under warranty regardless of "software".
---------- Post added at 06:57 AM ---------- Previous post was at 06:56 AM ----------
palmboy5 said:
Thread about how to return phone after voiding warranty, contents:
some name calling, discussion about morality, the meaning of the word "may", society, laws, government, companies
Click to expand...
Click to collapse
You're right, how could we have messed up so bad? We forgot to talk about Lindsay Lohan!
---------- Post added at 07:04 AM ---------- Previous post was at 06:57 AM ----------
baddiejang said:
to TS,
try 'accidentally' sinking your Atrix in the ocean for a minute, and then claim your warranty?
or try 2 cover it with your thumb while booting?
to others,
help TS, (like me?), don't condemn everything about what he had done in the past.
maybe, he's your friend next door, a helping hand's neighbor?
Click to expand...
Click to collapse
@WiredPirate has already provided a link but I guess I can be pro-active and actually USE the "search" feature.
http://forum.xda-developers.com/showthread.php?t=1201105
http://forum.xda-developers.com/showthread.php?t=1261413
There are more discussions as well.
---------- Post added at 07:18 AM ---------- Previous post was at 07:04 AM ----------
CaelanT said:
Please show me where it states all these things, (rooting, ROMs', bootloader unlock, and 'other' mods), void our warranties.
Also, for the bootloader, as was already stated, it does say MAY void your warranty. The reason it says 'may' is in all probability because if your phone doesn't work/stops working for some reason they legally cannot refuse to warranty it unless they can attribute the problem to the act of unlocking the bootloader. Someone else stated in another thread that it really is not in Motorolas' best interest to start messing with people for unlocking bootloaders when they send in phones for repair. I would tend to agree with this. After reading all the threads I have seen over the last few months, I can't remember reading about anyone who has been declined warranty or been made to pay for repairs because they unlocked their bootloader. To the contrary there are many stories of people getting their phones back fully repaired and still unlocked with no issues.
Click to expand...
Click to collapse
You're right about Motorola should not reject people for warranty repairs, they still have a lot of work to do in rebuilding customer relations and their public image.
I would not care at all about people using their warranties if they just did it but I don't like all the threads discussing how to "dupe" Motorola because they made a conscious decision to unlock their bootloader knowing it "may" void their warranty. And don't get me wrong, I'm not siding with Motorola on the issue, I just believe people should fully understand the implications of their choices and until there is a set agreement on the issue then people should just accept the outcomes.
Also, people should continue to actively pursue getting these policies overturned by companies like Motorola and AT&T. The community has made great strides over the past year and we need to keep pushing.
I really wish people would search instead of crearing another thread on the same thing. People need to be coddled and what better way to start an argument/pity party by starting another thread without using search.
I voided my warranty and your mum.
If you're on Gingerbread, or have atleast updated to it, you can flash the stock gingerbread .sbf and it won't brick your phone. Just don't flash any other kind of .sbf , you can't go back to any other version. When you flash that with RSDlite, it'll take you back to stock and wipe the "unlocked" logo off your screen. It will still BE unlocked, it just won't say it.
CaelanT said:
Please show me where it states all these things, (rooting, ROMs', bootloader unlock, and 'other' mods), void our warranties.
Also, for the bootloader, as was already stated, it does say MAY void your warranty. The reason it says 'may' is in all probability because if your phone doesn't work/stops working for some reason they legally cannot refuse to warranty it unless they can attribute the problem to the act of unlocking the bootloader. Someone else stated in another thread that it really is not in Motorolas' best interest to start messing with people for unlocking bootloaders when they send in phones for repair. I would tend to agree with this. After reading all the threads I have seen over the last few months, I can't remember reading about anyone who has been declined warranty or been made to pay for repairs because they unlocked their bootloader. To the contrary there are many stories of people getting their phones back fully repaired and still unlocked with no issues.
Click to expand...
Click to collapse
Ok let me rephrase,
I have noticed people in the Atrix community, are not as well versed in being civil with each other, as members in my other device forums are. Point is. everywhere you read, when it comes to rooting, unlocking, there is a "chance" of the statement "may" void warranty. (don't act like you are dislexic or in a special ed class and cant read or never learned how to) Maybe go read again where these statements are at when you read the thread.
Also to install a rom, you need to be rooted, and in some cases like this device, you need to have unlocked bootloader and cwm or a recovery installed to flash the rom to your device.
Which yet again brings up the point you have to go to a forum, locate a thread, read the info, and most of them always say, there is a chance at "may void warranty" and not responsible if you brick your device, kick your cat, crash your car,pull your hair, beat the sh** out of your wife, murder your neighbor, or somehow end up having to dive to the bottom of the ocean to retrieve your dog.
Hi guys,
So with the Bootloader unlock (hopefully) coming right around the corner, I'm curious about the possible controversy behind unlocking the bootloader and trying to sell the Prime used on XDA/eBay/Craigslist.
What are everyone's opinions?
--Would it be wrong to unlock the bootloader(AKA void the warranty) and then try to sell the prime later down the road when something new and better comes out?
--Would you buy a used prime if the previous owner fully disclosed that the bootloader is unlocked and the warranty is voided if the prime still fully functions?
--(Warning: my nooby question)Would it be possible to re-lock the bootloader? (I'm assuming it wouldn't be possible due to not having Asus' actual encryption key, but on the other hand, XDA has some wickedly smart minds)
--Is this even an issue? Am I making this a bigger deal than it really is?
bscotth said:
Hi guys,
So with the Bootloader unlock (hopefully) coming right around the corner, I'm curious about the possible controversy behind unlocking the bootloader and trying to sell the Prime used on XDA/eBay/Craigslist.
What are everyone's opinions?
--Would it be wrong to unlock the bootloader(AKA void the warranty) and then try to sell the prime later down the road when something new and better comes out?
--Would you buy a used prime if the previous owner fully disclosed that the bootloader is unlocked and the warranty is voided if the prime still fully functions?
--(Warning: my nooby question)Would it be possible to re-lock the bootloader? (I'm assuming it wouldn't be possible due to not having Asus' actual encryption key, but on the other hand, XDA has some wickedly smart minds)
--Is this even an issue? Am I making this a bigger deal than it really is?
Click to expand...
Click to collapse
1. Yes and no. Everything about unlocked bootloaders and the ROMs and such that come with them is either open source or someone else's property. Therefore directly profiting from it without permission from owner/changing source code would be illegal. But you wouldn't necessarily as you're just passing the physical tablet along.
2. Yes and no. I personally wouldn't mind as that's just one less thing I'll have to do to be prepared for my levels of customization. At the same time, I wouldn't buy it too close to full price as I'd just get it new and would scrutinize the seller's wording and overall advert very closely. I would not trust you out-right and most likely would still choose the unlocked route just as a safety precaution.
3. I do think it's possible to revert to an unrooted, locked state, but you'll be dependent on a dev here actually putting it together. Unroot is easy, putting back to complete stock with all security on is a bit tougher but doable (I could still have warranty work done to my phone)
4. Again, yes and no. Anyone who generally even knows what unlocking and rooting and ROMs are would most likely enjoy the experience of a new device that they get to do these things to themselves. But some more layman users who wish to have full control but don't know how are even willing to pay others to do this for them.
You'd definitely be able to sell it. Probably more easily locally since you could show off the customizations and pros of custom software vs. that from the manufacturer/carrier.
*EDIT: Also, I don't believe many people are going to be worried about warranty on used devices. That's usually the trade-off: Lower price, but no real support + any past damage that could have been done and gone unreported vs. Higher price, (USUALLY) complimentary service for malfunctions for a limited time, and generally a return policy to a retailer.
bscotth said:
--Would it be wrong to unlock the bootloader(AKA void the warranty) and then try to sell the prime later down the road when something new and better comes out?
Click to expand...
Click to collapse
No, but inform they buyer that the device is unlocked and potentially without warranty.
Would you buy a used prime if the previous owner fully disclosed that the bootloader is unlocked and the warranty is voided if the prime still fully functions?
Click to expand...
Click to collapse
Definitely. I'd prefer if it was unlocked posibbly with some neat, fast ROM installed, one less thing for me to do. I bought my phone rooted and with CM installed.
Just want to share this to all Sony Android phone owners...
...this would definitely answer all questions about warranty and unlocking bootloaders...
http://www.phonearena.com/news/Sony-refuses-to-repair-phones-with-unlocked-bootloaders_id32812
If you are a Sony user and plan to unlock the bootloader of your handset using the official Sony tool, you may want to read this article before you proceed. Apparently, Sony Mobile is refusing to repair hardware problems of users' handsets with unlocked bootloaders.
The XperiaBlog reports that a number of users who have tried to take advantage of the Sony repair centers have been turned down by the company, because of the "illegal unlock" of their phones' bootloaders. The bad thing here is that Sony wouldn't even repair factory defects like the yellow tint found in the screen of the Xperia S. How convenient! This move is extremely surprising, considering the fact that Sony itself is providing the bootloader unlocking tool.
Truth be told, the manufacturer does warn its customers on its website that their warranty may be voided if they use the tool:
"Please note that you may void the warranty of your phone and/or any warranty from your operator if you unlock the boot loader."
However, if it "may" void the warranty, that means that in some situations it wouldn't void it. Unfortunately, Sony hasn't bothered to provide more details in order to make this whole thing somewhat more transparent for its users. Well, it looks like in 2012, some companies are still sticking to making vague statements, in an attempt to avoid responsibility and save a few bucks along the way. So, don't be fooled by the fact that the bootloader unlock tool is officially offered by the manufacturer - apparently using it is not "legal".
We've reached out to Sony for more info, and will update the post should we get a reply.
And here is a response from Sony...
http://www.phonearena.com/news/Sony-explains-why-using-its-official-bootloader-unlock-tool-voids-your-warranty_id32972
You probably remember a story from a few days ago in which we told you how a number of customers ended up surprised that their warranty is voided due to them using the official bootloader unlock tool by Sony. We then reached out to the company in an attempt to get more information regarding the way Sony treats those devices, which have had their bootloadrs unlocked. Basically, we wanted to understand why a user's warranty is voided when they have used a manufacturer-provided tool. Our desire for more details was also intensified due to the somewhat vague statement found on Sony's site, which reads: "Please note that you may void the warranty of your phone and/or any warranty from your operator if you unlock the boot loader."
We now got a reply, and we have to say that we really appreciate the friendly and helpful attitude of the company regarding this issue. Here's what Sony Mobile's PR Manager had to say:
For most issues/problems, unlocking the bootloader voids the warranty. Sony Mobile only honors the warranty if it is a known issue in that model/batch of phones or if it is an issue that clearly could not have been caused by flashing a different ROM. Because a new ROM can have a wide range of consequences (e.g., it can overheat the battery or change the voltage, which can damage other components), that basically means that only a small subset of issues are still covered by the warranty. Therefore, even when the phone is in warranty, the service center usually has to do a very costly board swap in order to get the phone back to its original state before it can perform any repair. The end-user has to pay for that part of the repair.
We are proud of providing the unlock feature to the developer community. Previously, there was a large risk of bricking the phone when unlocking with third party software. Sony Mobile’s solution remove’s that risk. When we initially provided the unlock feature, it was presumed that only highly skilled developers and super-users would take advantage of it. From blogs and discussion boards, it was clear that the community understood the risks and that unlocking largely voided the warranty. It appears that less sophisticated users (despite all our warnings) might be using the feature, and are now surprised by the consequences.
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Click to collapse
By the looks of it, Sony is more concerned with users flashing a custom ROM, rather than simply unlocking the bootloader. Still, the official also says that known issues (like the yellowish tint on the screen of the Xperia S), are OK and should be covered by your warranty, even if you've used the tool, yet, some customers complained that their warranty wasn't honored. We guess that it will simply depend on the repair center that you visit, or even the person that will examine your phone. At least, one thing is now certain - if you have unlocked your bootloader, you still have chances of getting repair service, but don't count too much on it.
I'm pretty sure most of the folks here already knew that, and objectively speaking Sony has the right to do so. You can easily damage/destroy the phone with custom rom/kernel (OC for example), and you cant expect Sony to undo your mistakes.
i just want to know why does rooting void the warrenty of a phone and how it happens??? any one having any idea???
pratyush02 said:
i just want to know why does rooting void the warrenty of a phone and how it happens??? any one having any idea???
Click to expand...
Click to collapse
Serioulsy, you ask why rooting void the warranty?? Lemme tell you what things void your warranty.
Most people think warranty is some sort of insurance or something.. They have'nt read the warranty policy nor went to a service center to claim a warranty. Infact they haven't read the first paragraph.
SAMSUNG ELECTRONICS LIMITED (hereinafter referred to as 'the company') guarantees to the purchaser that this product carries a warranty for the period mentioned below, commencing from the date of purchase. The company will repair or replace free of charge any part or parts of the product , if the defect is due to the fault material or workmanship. Warranty involves repairing of defective product/parts and does not entitle purchaser for the replacement of complete product.
So that says it, warranty doesn't apply for accidental damage or misuse of device. it only applies to manufacturation flaws.
And don't wanna read the whole warranty? Here's some points that's intresting..
THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:
The product is not used according to instructions given in the instruction manual.
Who reads the f***ing instruction manual??
Defects caused by improper use as determined by the company personnel.
Well, yeah. define proper use then?
Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.
Umm, i don't keep my phone near crocodiles, is that enough??
The original serial number is removed, obliterated or altered from the machine or cabinet.
But but, I only pulled the sticker..
Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service centre or purchaser's residence.
Okay, I understand lighting and voltage.. but acts of God, seriously??
And yeah, that too isn't enough. You have to pass a warranty test.
It will cost <insert some money according to your device> to test if it is a warranty issuse. If it is a warranty issue then you will only have to pay for labor, the parts will be free. If it's not a warranty issue, and the problem was caused by any other means than of manufacturation flaw, then you will have to pay for the labor plus the parts,
So, if a $5 part was damaged due to false soldering. you got warranty and you passed the warranty test ,you will be paying them 10 times of that to get it fixed. well. that's really smart of you.
wow... you are catching good points.. btw one more question.. what will happen if i unroot my device being in another custom rom.. will there be any problem??
pratyush02 said:
wow... you are catching good points.. btw one more question.. what will happen if i unroot my device being in another custom rom.. will there be any problem??
Click to expand...
Click to collapse
Y do u wanna unroot
Many things work om custom rom because of root
Ur device will malfunction pronably if u unroot
And rooting breaks ur warranty
Because after rooting u can easily softbrick (if u want )ur device mess up ur firmware
And its not samsungs responsibility if it was ur doing
Thts the reason warranty is void. Warranty is not a software tht gets deleted on rooting the ppl find the traces of root and declare whether warranty applicable or not
Also warranty is only useful if there is a defect in ur device(manufacture problems)
Also u will never need warranty when u hv odin with stock or cwm with a backup
Sent from my Nexus S using Tapatalk