Hello,
Unfortunatel my device seems to have some kind of malfunction.
The Issue is that the devices suddenly locks andd just shows the clock.
I can`t unlock it. After a while it might show the normal screen and I can unlock it.
Then the clock comes back and I can`t do anything.
I reinstalled with wipe all everthing however after a while it will come back.
https://www.pic-upload.de/view-33958545/DSC03631.jpg.html
Any help is appreciated
Check for smart cover option in smart assistance
Turn it off. The pic you posted comes when you use flip cover (when closed )
Have u applied any sceen protector covering upper right (nr front cam) side of screen it may cause this
There a proximity sensor and one other idnt know name but it should be uncovered when using phone.
Or the sensor is misbehaving.
vespin said:
Hello,
Unfortunatel my device seems to have some kind of malfunction.
The Issue is that the devices suddenly locks andd just shows the clock.
I can`t unlock it. After a while it might show the normal screen and I can unlock it.
Then the clock comes back and I can`t do anything.
I reinstalled with wipe all everthing however after a while it will come back.
https://www.pic-upload.de/view-33958545/DSC03631.jpg.html
Any help is appreciated
Click to expand...
Click to collapse
That may be smart cover problem
Related
I have Speed Rom 5.1 on my Amaze. When I am finished with a call, the screen stays black. I try to hit the power button, but nothing happens. I have to remove my battery in order to reboot. Can someone shed some light on why this happening? I am thinking that it may have something to do with my CPU Tuner settings, but I am not sure.
mrcash101 said:
I have Speed Rom 5.1 on my Amaze. When I am finished with a call, the screen stays black. I try to hit the power button, but nothing happens. I have to remove my battery in order to reboot. Can someone shed some light on why this happening? I am thinking that it may have something to do with my CPU Tuner settings, but I am not sure.
Click to expand...
Click to collapse
Probably that or a bad flash, just reflash, see if it solves the issue.
Most likely it's something simple, like an issue with your proximity sensor. I know there was an app that could calibrate that but I forgot what the app was.
Stock Rom - Black screen while phoning
There is a similar problem on my wife's phone with a stock rom (not rooted Amaze from T-Mobile). When making or accepting a call, the screen will instantly go off even without leaning the phone against anything and won't turn on unless the power button is pressed. Sometimes the screen would turn on by itself after a while after the other phone was hanged.
I've downloaded AndroSensor app: the proximity value does't change even when touching the area near the earpiece. It keeps showing ( 0.5mA ) 3.5 in.
I've found a thread which is there since april 2012 and describes quite a similar problem.
okay.. i just the original post date for this thread.. please don't bring back threads that are 6 month's old which issues might have been solved already since no ones been posting in it for 6 months...
(anyways) this is what i was gonna say
on my current s3 when my phone is placed to my ear it cuts off the display.. and if you pass your hand anywhere near the sensor's to the top near the camera it cuts off the display.. maybe there's a feature like that enabled on the stock rom also.. or you could possible check with the system settings to see "screen" on/off settings in display or power saving mode.. or something...
Thanks for the answer. I didn't notice that the thread was that old. I think I will keep up a newer one. But the current issue isn't likely to have been solved.
The problem doesn't seem to be triggered by wrong sensor measures (because the screen will go off even after disabling the sensor) nor does it depend on the rom version (same thing on the CM10).
Resolved:
It will sound stupid but I have found a simple solution:
I have just wiped the screen in the upper left corner where the proximity sensor is located and it started behaving normally. Though I don't use any protection tape on the screen it seem to have become less sensitive because of mud or sweat.
Hello friends.
I just got my Motorolla Atrix 4G and im not abble to unlock it on the unlock screen, the touch just dont works at all there, even the capacitive buttons below not responding. The first day I managed to unlock it somehow after removing the battery, after that the unlock screen was working fine even when I lock the phone so I tough the problem was over and stated to install some basic apps. Like 2 days later the problem was back and now not even removing battery was working, sometimes I get to unlock it but now thats less and less posible. I read that installing an optional unlock screen could do the trick so I installed "Widget Locker" and worked some hours, then the same thing even the Widget Locker unlock screen dosnt respond. Its weird because once I manage to unlock it the touch works perfectly at all so that makes me think its a software/system problem.
Currently I cant unlock it at all, not even removing battery or anything.
The phone its used, I was thinking to bring it to a tech center on here and try root and installing a custom rom?
Thanks in advance for your help guys.
Bump...
Just to add... tried hard reset and didnt worked =/
¿Any sugestion? ¿Should I try an screen change?
Thanks.
BlazeHN said:
Hello friends.
I just got my Motorolla Atrix 4G and im not abble to unlock it on the unlock screen, the touch just dont works at all there, even the capacitive buttons below not responding. The first day I managed to unlock it somehow after removing the battery, after that the unlock screen was working fine even when I lock the phone so I tough the problem was over and stated to install some basic apps. Like 2 days later the problem was back and now not even removing battery was working, sometimes I get to unlock it but now thats less and less posible. I read that installing an optional unlock screen could do the trick so I installed "Widget Locker" and worked some hours, then the same thing even the Widget Locker unlock screen dosnt respond. Its weird because once I manage to unlock it the touch works perfectly at all so that makes me think its a software/system problem.
The phone its used, I dont have access to warranty or anything =/ I was thinking to bring it to a tech center on here and try root and installing a custom rom?
Thanks in advance for your help guys.
Click to expand...
Click to collapse
Does the problem occur when you move the phone into a vertical position (moving the lock screen)?
Try turning the screen off/on by using the power button (but don't turn the phone off) ... does this help?
When you installed a custom rom did you do a full system wipe? (goto 'mounts/storage' and format pre-install, data, system, osh, cache) before
installing rom.
Hello barry, thanks for the answer.
Yes, the problem occours in both horizontal and vertical positions.
If I press the power button the power off dialog appears on screen and im unable to touch the options, holding the power button dont turn the phone off so im forced to remove the battery to turn it off.
I havent installed a custom rom yet. Thats the next step ill be covering. I toke the phone to a tech center place and asked them to install a custom rom (since I cant persoanlly do the root and flash rom proces) They just told me that it didnt fixed it, but when i turn it on i saw the same Moto Blur interface wich make me think they didnt changed the rom at all...
Sadly when puting a SIM and starting the phone the Motorolla interface screen appeared, but... touch wasnt working there neither wich now starts to make me think it is a hardware problem after all... Im not sure anymore and dont know what to do now
Sorry for the long answer and the bad english.
sounds like your digitizer might need replaced, based off of what I read. just out of curiousity, what android version is it?
Stock Android Gingerbread 2.3 with Moto Blur UI
Digitizer? Not Screen then?
EDIT: Ohh nvm, Digitizer = Touchscreen right?
BlazeHN said:
Digitizer? Not Screen then?
EDIT: Ohh nvm, Digitizer = Touchscreen right?
Click to expand...
Click to collapse
Yes. Don't confuse the two, the screen has nothing to do with the digitizer, other than one being on top of the other physically.
Hello!
I recently changed a cracked display on my l7777.
When I turn on the phone everything works just fine, including all tests using *#0*#.
But if I lock the screen or it locks itself after some time, the screen is upside down, really bright, and the touch inputs are reversed, for example to pull down the top bar, you have to drag from the bottom. Also sometimes crashes the *#0*# test or it shows failed.
Im not sure what is causing this, I tried apps that force the screen to certain rotation, but they barely work and the touch inputs are still reversed.
Sadly I only have access to limited technical support (I live in Bolivia) but I was wondering if there is any way to fix this, if the phone works perfectly on start up, maybe someone knows how to remain like this, what happens when the screen is locked?
Thank tou very much in advance for any help
palalisimo said:
Hello!
I recently changed a cracked display on my l7777.
When I turn on the phone everything works just fine, including all tests using *#0*#.
But if I lock the screen or it locks itself after some time, the screen is upside down, really bright, and the touch inputs are reversed, for example to pull down the top bar, you have to drag from the bottom. Also sometimes crashes the *#0*# test or it shows failed.
Im not sure what is causing this, I tried apps that force the screen to certain rotation, but they barely work and the touch inputs are still reversed.
Sadly I only have access to limited technical support (I live in Bolivia) but I was wondering if there is any way to fix this, if the phone works perfectly on start up, maybe someone knows how to remain like this, what happens when the screen is locked?
Thank tou very much in advance for any help
Click to expand...
Click to collapse
Sounds like the digitizer was inverted somehow when the screen was replaced.
Sent from the i777
palalisimo said:
Hello!
I recently changed a cracked display on my l7777.
When I turn on the phone everything works just fine, including all tests using *#0*#.
But if I lock the screen or it locks itself after some time, the screen is upside down, really bright, and the touch inputs are reversed, for example to pull down the top bar, you have to drag from the bottom. Also sometimes crashes the *#0*# test or it shows failed.
Im not sure what is causing this, I tried apps that force the screen to certain rotation, but they barely work and the touch inputs are still reversed.
Sadly I only have access to limited technical support (I live in Bolivia) but I was wondering if there is any way to fix this, if the phone works perfectly on start up, maybe someone knows how to remain like this, what happens when the screen is locked?
Thank tou very much in advance for any help
Click to expand...
Click to collapse
SteveMurphy said:
Sounds like the digitizer was inverted somehow when the screen was replaced.
Sent from the i777
Click to expand...
Click to collapse
I would say, go back to the tech that replace it for you and tell them to fix it at no charge. But if you were the one that did it, I would suggest to go to someone that know how to do it.
BeenAndroidized said:
I would say, go back to the tech that replace it for you and tell them to fix it at no charge. But if you were the one that did it, I would suggest to go to someone that know how to do it.
Click to expand...
Click to collapse
Thank you, is there any way I can check if this is what has happened?
I cant take it back, Im afraid they could make more damage, and there is no good tech service near me, I have searched a lot.
Is there any way I can do this myself?
I was hoping that since everythings works ok until the screen locks, there may be a software fix for me.
You can do the repair yourself. I'm sure you can find a YouTube video to walk you through it. It might be worth it to tear it down and then rebuild it so you can make sure all the connections are secure and nothing is binding. There is not a lot of space inside, and it's easy to bind the ribbon cable.
Good luck!
Hi, same thing happen to me. Could you fix it?
Hi guys.I have a problem with my LG G2 D802.When I answer a call or make a call,the screen goes blank and the touch doesn't work anymore.I can't do anything else on the phone.The conversation is normal and anything else seems to be ok.Please help! Thank you.
If I answer a call,the screen goes blank,I can speak normally:After the call even the other person finishes the conversation,I still can't do anything on the phone,because the screen stays blank.If I have another call this will awake the screen and it will work normally,I mean,I can take the call,answer and speak on the phone but with the screen blank again. and so on.To have the phone back to normal,I have to reboot it by switching the phone off and on again. Very strange.This happened after I unlocked the phone ,probably because I left the SIM card in ?!!! Any possible advice/solution? I tried soft and hard/factory reset with no results.
help reguading the g2 screen blackout during calls
madafis said:
Hi guys.I have a problem with my LG G2 D802.When I answer a call or make a call,the screen goes blank and the touch doesn't work anymore.I can't do anything else on the phone.The conversation is normal and anything else seems to be ok.Please help! Thank you.
If I answer a call,the screen goes blank,I can speak normally:After the call even the other person finishes the conversation,I still can't do anything on the phone,because the screen stays blank.If I have another call this will awake the screen and it will work normally,I mean,I can take the call,answer and speak on the phone but with the screen blank again. and so on.To have the phone back to normal,I have to reboot it by switching the phone off and on again. Very strange.This happened after I unlocked the phone ,probably because I left the SIM card in ?!!! Any possible advice/solution? I tried soft and hard/factory reset with no results.
Click to expand...
Click to collapse
I actually had this same issue. my g2 is rooted, but running the stock rom. it has a screen protector but nothing else that would impede the sensors.
I found that this issue never took place in well lit areas. but if at night sitting i a poorly lit room I would go to swipe the scree it would unlock for a second or two and then lock back up. in talking with a friend. I found that the g2 has in set so in the proximity of a pocket or something dark the screen dims back so as to not allow you to mistakenly hit ay button ( i.e. butt dial) i figured my proximity sensor near the ear piece was dirty and causing much less light then there actually was. at the time there wast a firmware update ( which I have now gotten) and was desperately seeking help.
I finally got the firmware update VS98012B and it seems to have solved the issue I ( and you) was having. I would see what version you are running now and then update to the aforementioned and see if that solves your problem.
PM me and let me know what road you decide to travel and if for some reason it doesn't help you we shall figure it out.
Blank Screen
I am having sort of the same issue. But mine is wether in a well lit room or dark room it doesn't matter.
I noticed that it usually happens when i receive a call, after the conversation when i hang up it does not go back to the home screen. all i get is a blank screen. the only way i can get it to generate the home screen again is by pulling down the status bar and going into the general settings and clicking home button again.
during this blank screen i can still see the status bar, and when i bring down the status bar i can see the nav buttons but they are unresponsive.
I also noticed this takes place sometimes after closing an app (noticed on netflix)
I am rooted on stock rom and TWRP recovery. Phone Model [LS-980 Sprint]
I immediately rooted so dont know if issue was there before root.
SOMEONE PLEASE HELP.
Bam9 said:
I actually had this same issue. my g2 is rooted, but running the stock rom. it has a screen protector but nothing else that would impede the sensors.
I found that this issue never took place in well lit areas. but if at night sitting i a poorly lit room I would go to swipe the scree it would unlock for a second or two and then lock back up. in talking with a friend. I found that the g2 has in set so in the proximity of a pocket or something dark the screen dims back so as to not allow you to mistakenly hit ay button ( i.e. butt dial) i figured my proximity sensor near the ear piece was dirty and causing much less light then there actually was. at the time there wast a firmware update ( which I have now gotten) and was desperately seeking help.
I finally got the firmware update VS98012B and it seems to have solved the issue I ( and you) was having. I would see what version you are running now and then update to the aforementioned and see if that solves your problem.
PM me and let me know what road you decide to travel and if for some reason it doesn't help you we shall figure it out.
Click to expand...
Click to collapse
I decided to open the phone and check the proximity sensor.I unplugged the proximity sensor ribbon and guess what:IT WORKS.without the functions of the proximity sensor and LED.But at least,I have the keypad and the screen on during a conversation.I have even the knock-knock function.Probably,I will use it like that until a kit-kat update will be available.Thanks for your answer.
VS980 Black Screen
I have a customer phone that I replaced the LCD and Digitizer on. The new screen works fine but...now when a SIM Card is in the phone and I dial out a thin horizontal line appears in the middle of the screen and then the screen goes black.
If I remove the SIM card and place a call, the phone gives me the standard "Emergency Calls Only" and goes back to the dial pad.
The SIM Card is not activated but it is recognized by the phone.
Has anyone else had this issue? I tried a factory restore with no luck.
madafis said:
I decided to open the phone and check the proximity sensor.I unplugged the proximity sensor ribbon and guess what:IT WORKS.without the functions of the proximity sensor and LED.But at least,I have the keypad and the screen on during a conversation.I have even the knock-knock function.Probably,I will use it like that until a kit-kat update will be available.Thanks for your answer.
Click to expand...
Click to collapse
Hi,
I have the same issue , my screen turns black when calling or receiving calls , i m not really good with my hands... so do you know other solutions to disable the proximity sensor ?
thanks
Same issue here - LG G2 screen turn off and goes blank during conversations
I have exactly the same issue - LG G2 D802 screen turn off and goes blank during conversations.
Thanks to @Bam9 and @EtherBoo , who suggested to clear the proximity sensor from the outside and squeeze the top left corner of the phone, I tried to clean it and put some stress on it - and it worked!
Another issue which I also have and is also caused by the proximity sensor is that the screen stays on and the touch buttons in the dialer aren't responsive - which means we can't switch to speaker, add a call, mute, etc... However, the main touch / navigation button (home, back and menu buttons in the bottom of the screen) are responsive, in addition to the status bar.
(This issue was already reported by @athorax here)
In both of these situations the only quick way to end a call is to pull down the status and notifications bar and hang up from there.
I have a glass screen protector (which don't block the proximity sensor), and I am rooted and using CyanogenMod 11 ROM.
I used ioroot to root and AutoRec, which comes with TWRP 2.7.0.0, to install CyanogenMod ROM.
However, going back to stock ROM (in my case, LG G2 D802, it's D80220C) won't help since the issue still exists.
What I'm sure is that it was pretty much okay in the beginning, and the situation became worse and worse - occurring randomly, until it arrived to a situation in which I can't use the phone properly during conversation.
Now that I discovered that I can put some stress on the proximity sensor it seems that I have a hardware rather than a software issue.
Bam9 said:
I actually had this same issue. my g2 is rooted, but running the stock rom. it has a screen protector but nothing else that would impede the sensors.
...
i figured my proximity sensor near the ear piece was dirty and causing much less light then there actually was. at the time there wast a firmware update ( which I have now gotten) and was desperately seeking help.
...
I finally got the firmware update VS98012B and it seems to have solved the issue I ( and you) was having.
Click to expand...
Click to collapse
So for you it was a software issue?
Is your sensor working until today with no issues?
ingoljosh said:
I am having sort of the same issue.
...
I am rooted on stock rom and TWRP recovery. Phone Model [LS-980 Sprint]
I immediately rooted so dont know if issue was there before root.
Click to expand...
Click to collapse
I'm also rooted and with TWRP.
Did it happened before you rooted?
Did you used ioroot to root andAutoRec to have TWRP?
You see, I'm really trying to find the similarities between us all in order to solve this issue...
madafis said:
I decided to open the phone and check the proximity sensor.I unplugged the proximity sensor ribbon and guess what:IT WORKS.without the functions of the proximity sensor and LED.But at least,I have the keypad and the screen on during a conversation.I have even the knock-knock function.Probably,I will use it like that until a kit-kat update will be available.
Click to expand...
Click to collapse
We already have KitKat based firmware update. For me it's D80220C.
For you it might be already D80220D. Use this link to check your version, and replace the IMEI in the end of it with your IMEI.
BobbyLG said:
...now when a SIM Card is in the phone and I dial out a thin horizontal line appears in the middle of the screen and then the screen goes black.
If I remove the SIM card and place a call, the phone gives me the standard "Emergency Calls Only" and goes back to the dial pad.
Has anyone else had this issue? I tried a factory restore with no luck.
Click to expand...
Click to collapse
When you place the call you do hear that the call is made?
If so - then you have exactly the same issue.
What is your model, what ROM are you using, and did you root your phone?
I have LG G2, unable to make call. The signal strength is fine. I have tried reinserting the sim. but i am able to receive calls. when i make a call the dialup screen come up and call ended automatically. Any Help
Hi everyone !
I face a strange problem,
Last day, my nose started bleeding and a drop of blood has fallen on the lowest speaker. I washed it under clear water to get it off. (Since it's waterproof it shall not create any problems...)
Since this event, the sony style cover mode keep thinking that i'm opening and closing the smart cover.
Firstly, the screen was going on and off by itself, I wans't understanding what's happening since in recovery mode all is working fine.
Later, a pop up showed on my screen asking me to give permissions to smart cover app. I denied since I don't use it.
Luckily I have a smart cover that I don't use (it's not handy when fully opened so I stopped using it, it cannot be because of this since I flashed a lot of differents firmware since this day)
I paired the cover with the phone when the screen was on for enough time. It does had worked and instead of shutting down the screen, displayed the smart cover screen lock (A small square in the center of the screen, fitting with the window)
To avoid this, I deleted the smart cover app folder and datas using recovery, rebooted, miracle ! No more little square screen !
But... Even if the screen is as it should be, touchsceen is not working on the non window areas (it does work only in the square of the window. So I can't use touchscreen outside of this area.
I tried to delete all things I found related to "touchblock" in system and data but it does not worked...
I can do every actions on my phone using Adb with wifi or not, control on the screen using a mouse with otg or using wifi with teamviewer, or using recovery to do everything system side !
If someone is able to help me finding a solution let me know i'll be very grateful !
Thanks for reading (And sorry if i made mistakes in my explainations, English is not my first language )