issues in video playback on NETFLIX, PRIME - Samsung Galaxy Note 8 Guides, News, & Discussion

I ha e had intermittent issues where neither Netflix nor PRIME video, and PLAY MOVIES will not.load video, get stuck or come up with some kind of access denied message. I hard reset my device but it still exists. Has anyone seen this? Is it my SD card (which i also formatted as part of the hard reset)?

ekerbuddyeker said:
I ha e had intermittent issues where neither Netflix nor PRIME video, and PLAY MOVIES will not.load video, get stuck or come up with some kind of access denied message. I hard reset my device but it still exists. Has anyone seen this? Is it my SD card (which i also formatted as part of the hard reset)?
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No issues on prime at least. Highest quality on mobile network.
Sent from my SM-G935F using XDA Free mobile app

ekerbuddyeker said:
I ha e had intermittent issues where neither Netflix nor PRIME video, and PLAY MOVIES will not.load video, get stuck or come up with some kind of access denied message. I hard reset my device but it still exists. Has anyone seen this? Is it my SD card (which i also formatted as part of the hard reset)?
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Carrier settings May be blocking...T-Mobile has a setting that limits...does a profile update help?

It's when device offline trying to play offline movies

Related

Dice player WILL CRASH YOUR PRIME!

Just wanted to give everyone a warning. If you leave dice player open and turn off the screen, it will crash and reboot. (It takes a few seconds after you turn the screen back on. Yes, it will still crash of you close it with the home button right after.)
Eh, no it doesn't... please don't state things like these as facts. Ask a question, sure... but don't say it like this is a universal thing because it works just fine here.
Just tried it and no rebooting here either. Dice player works just fine on my Prime.
Sent from my Transformer Prime TF201 using Tapatalk
It does if u leave it all night, atleast for me... but dont care just close it before you turn it off
Sent from my Incredible S using xda premium
i500 said:
Just wanted to give everyone a warning. If you leave dice player open and turn off the screen, it will crash and reboot. (It takes a few seconds after you turn the screen back on. Yes, it will still crash of you close it with the home button right after.)
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No *Thank You* points for you sir! Post some factual info first please.
Just to clarify, the situation is like this: I pause a .mkv file and turn off the screen. When i turn the screen back on, no matter what i do next, it will freeze and reboot the prime. Thankfully, these are the only crashes i get on it
Just tried. Worked fine for me. I'm not going to test the overnight. If it crashes cause I leave it on overnight my life will go on.
HydroSkillet said:
Just tried. Worked fine for me. I'm not going to test the overnight. If it crashes cause I leave it on overnight my life will go on.
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And you have the same setup as me too...
I wonder what is causing it then. (And yes, i tried reinstalling)
i500 said:
And you have the same setup as me too...
I wonder what is causing it then. (And yes, i tried reinstalling)
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Tbh it's probably the way the movie is encoded. Mkvs have tons of different codecs. I reencode mine so they're less than 4gb so the fit on my micro sd. I tried just now with a 12gb movie. Still works.
I still bet it's the movie encoding.
Two things are still crashing my Prime, Youtube and Dice player. 90% of the time, Dice works great, but if I do something like pause, or maybe rewind, sometimes it crashes. I had one occasion where it just crashed right in the middle of a movie and I didn't do anything. It's so rare and random I figure it was a codec problems since I only watch MKV. I still think it's a great movie player. Youtube still sucks though.
Its cuz the hw decoding and video encoding. Watching animu mkv sometimes crashes my prime.
Sent from my tablet thing with XDA Premium.
i500 said:
Just wanted to give everyone a warning. If you leave dice player open and turn off the screen, it will crash and reboot. (It takes a few seconds after you turn the screen back on. Yes, it will still crash of you close it with the home button right after.)
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Confirmed. I have this problem as well. Very annoying.
Had this problem once, didn't try again...
Another thing I noticed with dice was while using hdmi-out, the subtitles with srt or sub file stayed on prime screen but video went to TV.!!
Sent from my Transformer Prime TF201 using Tapatalk
Yep it does happen on some Primes. For me happens 100% of the time
jdeoxys said:
Its cuz the hw decoding and video encoding. Watching animu mkv sometimes crashes my prime.
Sent from my tablet thing with XDA Premium.
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I was watching anime too.
(Lelouch isn't dead!)
astrodomine said:
Had this problem once, didn't try again...
Another thing I noticed with dice was while using hdmi-out, the subtitles with srt or sub file stayed on prime screen but video went to TV.!!
Sent from my Transformer Prime TF201 using Tapatalk
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just noticed even the netflix app has this subtitles issue...its really strange!!
Sent from my Transformer Prime TF201 using Tapatalk
is it right that Dice Player won't play off a microcard?
got my Prime yesterday, and can't 'access' the card via Dice Player
had I known about this, I wouldn't have spent £ 70 on a 64GB card
BiggerH said:
is it right that Dice Player won't play off a microcard?
got my Prime yesterday, and can't 'access' the card via Dice Player
had I known about this, I wouldn't have spent £ 70 on a 64GB card
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You can play of the SD card. Just use a file browser to find the file and open it.
max1001 said:
You can play of the SD card. Just use a file browser to find the file and open it.
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yep - tried that and selected Dice Player as app to play it back, but all juddery (unlike going thru the actual app)
BiggerH said:
yep - tried that and selected Dice Player as app to play it back, but all juddery (unlike going thru the actual app)
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Ah all sorted now. Hadn't added the card as a source. Doh
Sent from my Transformer Prime TF201 using Tapatalk

weird sounds while streaming music

So I have a weird issue when I'm streaming any music, regardless of the app I'm using, where I hear these weird electronic noises. It's not static and I don't get it when I'm playing music off the phone storage or sd card. So I assume it has something to do with the fact that I'm using data. Anyone else have this problem or at least know what it is? I've heard this on every ROM I've tried running on my phone.
It's a known issue...
http://forum.xda-developers.com/showthread.php?t=1352844&highlight=background+noise
mjones73 said:
It's a known issue...
http://forum.xda-developers.com/showthread.php?t=1352844&highlight=background+noise
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thanks for the link. i guess my search terms weren't the best

[Q] MP3 only works if under a minute?

Now I know there are dozens of other posts stating that MP3's are not working, and yes I have googled and (xda'd?) it. But none so far have fix my problem. So the other day, when I downloaded an MP3 onto my phone, it wouldn't play. It was all fine and dandy until I realized that none of my MP3's would play. So from there, I tried a variety of common methods to try to fix this mess. I tried clearing the cache, formatted my sd card, deleted and transferred my music onto the phone (by the way, the MP3's DO work, I popped the sd into my cousins phone and my computer and they worked fine.), and factory reset. But for some reason, my ringtones still worked. That's when I realized that only MP3's under a a minute would play while others would not. So my question is how come my phone will only play MP3 files under a minute and how can I fix this? Please and thank you and I apologize if I broke any rules (I think I broke any from the video I just watched )
I'm on 4.1.2 Padawan ROM if it's relevant.
[EDIT] Well this may sound strange but I think it was my battery because I just switched batteries and now everything is working fine (except for occasional screen flickering but that's the result of 3rd party batteries (-_-#))
Have you tried a factory reset? I use MP3 files all the time. Even stream them via BT in my car to the stereo. Plays the entire song with no issues.
Sent from my SAMSUNG-SGH-I717 using xda premium
Yes I have done a factory reset
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Wonkit said:
Yes I have done a factory reset
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
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\
My Guess is its the rom you're using. Try a different rom. Some roms do strange things. factory reset wont touch the rom, and if your problem is still there its your best shot.
It's definitely not the rom because I had the rom for a while and the mp3 function worked for a while. It's just after I downloaded an mp3 file it stopped working
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Wonkit said:
It's definitely not the rom because I had the rom for a while and the mp3 function worked for a while. It's just after I downloaded an mp3 file it stopped working
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do you have a backup to revert to from when you installed the rom?
Well it definitely is not the rom at this point because it managed to survive CM10, oddly enough my ringtones which are actually longer than a minute still play. Is my music corrupted for only my phone?
Wonkit said:
Well it definitely is not the rom at this point because it managed to survive CM10, oddly enough my ringtones which are actually longer than a minute still play. Is my music corrupted for only my phone?
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U can rule it out ifu want but if it were me id try flashing a diff rom and see what happens. It doesnt hurt to try. If the mp3s work in other phones its obviously a software issue with your phone whether its your music app or something else. Try downloading a diff app to play your music and see if that works.
dweeezy said:
U can rule it out ifu want but if it were me id try flashing a diff rom and see what happens. It doesnt hurt to try. If the mp3s work in other phones its obviously a software issue with your phone whether its your music app or something else. Try downloading a diff app to play your music and see if that works.
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Maybe I was a bit vague, when I said "it survived", I meant the glitches. BTW Late response, but I stream MP3's over bluetooth as well, an A2DP headset to be exact.

Tablet z issue with Google play movies..

I updated to Lollipop 5.02 and everything went smoothly..
Only issue I have experienced is with Google play movies..
When streaming the movies all works as it should however when I download the movies to my Tablet Z for offline playback I experience sound dropouts and video lockups for several seconds through out the movie making movie viewing impossible...
I have tried clearing the cache in google play as well as doing a factory reset of my tablet and reinstalling Google play all to no avail.....
All downloaded Vudu and Disney movies work perfectly, its only google play that the issue arises...It worked perfectly in Kit Kat..
All my other devices running 5.02 have no issue with Google play just the Tablet Z...
Any ideas on what I can do....
I've had the same exact experience. did you ever find a solution?
ernieg92 said:
I've had the same exact experience. did you ever find a solution?
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Nope...Still suffers from lockups and audio dropouts...Very frustraiting...
Vudu Works perfectly...And my Samsung S6 with lollipop 5.02 has no problem with Google play movies...
Problem has to be with the Sony upgrade....
It never had a issue with Kit Kat..
warriorking said:
Nope...Still suffers from lockups and audio dropouts...Very frustraiting...
Vudu Works perfectly...And my Samsung S6 with lollipop 5.02 has no problem with Google play movies...
Problem has to be with the Sony upgrade....
It never had a issue with Kit Kat..
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Click to collapse
Did you try a factory reset, to see if it cleared up the issue? I haven't tried that yet but if you did it and had same result, then I'm not going to waste my time.
ernieg92 said:
Did you try a factory reset, to see if it cleared up the issue? I haven't tried that yet but if you did it and had same result, then I'm not going to waste my time.
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Click to collapse
Tried a factory reset twice ...Still the same problem....
You could still try and see if I helps in your case...
I will just wait for the 5.1 update that is coming and hope it solves the problem...
5.1 Just went live today, downloaded and updating as we speak ..
Will see if it fixes the freezing issue...
:laugh: Allright!!!!! 5.1.1 fixed the Google play movie issue on my Tablet Z, All my downloads play perfectly Now....
Thanks Sony........
Also the volume softness issue is fixed as well..
Tablet has great volume again with enhancements available as well...

Dish Anywhere not working properly

Anyone use Dish Anywhere on their tab s6? When transferring recordings to the device for offline viewing, the videos either permanently freeze a few minutes into playback or stop with "an internal system error has occurred." The app works as expected on my pixel 2 xl.
mears said:
Anyone use Dish Anywhere on their tab s6? When transferring recordings to the device for offline viewing, the videos either permanently freeze a few minutes into playback or stop with "an internal system error has occurred." The app works as expected on my pixel 2 xl.
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Any classical thing like battery optimization is on for the app?

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