Restricted Access on Samsung S6 - Android Q&A, Help & Troubleshooting

Good day guys,
I have a client that requires the following and I was hoping that you guys can please offer some advise.
They are currently using the Samsung Galaxy S6 (SM-G920V) they want us to setup all phones in the following manner:
When phone boots up it needs to automatically open up a specific application, the users should only be able to use the app and only be able to use Camera, Google Maps and SMS function.
Users are not allowed to use any other functions on the phone except for above mentioned applications.
So my question is, will I require a newly created custom rom or is there a way to get this done with out any development?
Thanks in advance for your feedback, it is highly appreciated.

Related

[Q] How to configure and deploy a large scale android installation (2.3.3.)

Hi,
I am about to assist in deploying a large amount of android device. The requirement is, that the devices (700+) need to be charged, configured and provisioned with the relevant applications for the end-users before delivery.
Device info:
Android 2.3.3
Samsung Galaxy SII
This is not windows mobile, so I am unsure if I can code/design a solution to avoid this enormous manual task.
Is it possible to code something for an sd-card that will be automatically triggered on insertion (as on WM)? This would then provision the device etc.
Is it possible to bypass the initial prompts - To my knowledge you will be prompted for entering the info for your google accounts?
If above is not possible, do I then need to create 700+ google accounts?
Hope someone can help
Brgds
It can also be via an active sync (ish) connection using a computer du provision the device?
A suggestion I received from another forum, was that I could: Make an update.zip for apps .Copy on SD card .Boot in recovery . Apply update.zip.
Would this be a feasible way to go?
odaugaard said:
A suggestion I received from another forum, was that I could: Make an update.zip for apps .Copy on SD card .Boot in recovery . Apply update.zip.
Would this be a feasible way to go?
Click to expand...
Click to collapse
We just deployed 100 EVO 4G's prior to the deployment we sent a mass email requesting the users create their own Google account and email us the info so we could setup their new phone with email and corporate email access. It took awhile to setup 100 android devices but it went smooth.
Sent from my PC36100 using Tapatalk
You can use SureMDM from 42Gears for mass provisioning, application deployment and password policy enforcement on Android devices, including smartphones and tablets.
It does not require Google accounts. Install the agent directly on the devices and then use the web-based console to perform all of the above actions from one place. For e.g. you can push an apk on hundreds of devices with a single click.
On non-rooted phones installation of .apks will prompt the user to continue the action.
Free trial is available on the website 42Gears dot com
Similar situation here and am fielding any suggestions or ideas if things have changed in the last several months regarding deployment.
Scenerio:
Deploying approx 200 Asus Transformers in an educational setting
Wish List:
Setup all units using the same Google account, populate static name on the lockscreen, install 3 specific apps on each and the ability to identify each one individually on the market for individual app install by an "administrator".
Currently we are doing each unit manually and then having to wait a few minutes for the Market to populate the new unit and then changing the nickname to the bldg/room number. If we don't wait for the Market to refresh for the new device they will all show as Asus Transformer TF101 and obviously we will not know which device to send specific apps to when they are requested.
There just has to be a better way! I checked out SureMDM and it has a lot of features that we really don't need and it doesn't appear to accomplish what we do need.
Any suggestions or comments would be greatly appreciated!
I know this is an old thread, but what about rooting and building a custom ROM for each unique device to let it do what you want? I'm thinking of doing something similar at the moment.
stephendt0 said:
I know this is an old thread, but what about rooting and building a custom ROM for each unique device to let it do what you want? I'm thinking of doing something similar at the moment.
Click to expand...
Click to collapse
Probably would work although Google now has a way to streamline deployment:
unfortunately I cannot post the direct link but goto developer dot android dot com/edu

[Q] Good for Enterprise Users on Android 5.X, PLEASE CHIME IN...

Dear Friends,
Hoping to find some fellow (unlucky) Good for Enterprise users here. More specifically, has anyone been able to use it on an Android device that Android 5.0 and up? My company unfortunately requires me to use the software to get to my Exchange email. I am a T-Mobile Note 3 User who is just tired of how lanky and heavy TouchWiz is, but do enjoy the hardware of my phone, every single bit!
Long story short, thinking of going to CM11 (KitKat) to make my device fast, but was wondering if there are any Good for Enterprise users here on Android 5.0 and up and if so, do you know if there is a way to use the app on a ROOTED device? AKA Hide root like we used on Xposed via RootCloak or GFE patch?
Would appreciate ANY help and advice! Thank you in advance for your responses!
*BUMP* Any input friends?
I'm no developer or anything but I have been "coping with limited success" for a while now. There is a thread XDA that uses xposed framework developed by "Phantasm4489" but its in a limbo phase at the moment.
1. The alpha build of PA 5, if installed without root ( user discretion now to root or not to) works fine. The only issue is that the ROM is quite bare bones. My point being ROMs built using those principles may work as long as you forfeit your root privileges.
2. If you have a browser access ( web login ) you can install GFE on an unroofed secondary device, and sync notifications across android devices through the push bullet app. You will be notified of new mails, but you will have to login through web. Not the best but it can work somewhat reasonably.

Privacy Ace App: Is it any good?

Hello Friends,
My name is Ivaylo and I am new to the forum. I decided to make a registration, because I wanted to ask for some help from you guys. For the past few weeks, I have been looking for an app that can help me protect my personal information (Facebook, Phone gallery, Call logs, etc.) on my smartphone (currently using Samsung Galaxy S5). I have tried quite a few free apps from Google Play such as AppLock, Smart AppLock and the like. Among those, I came across this app called Privacy Ace. To be honest, I liked the design and interface of Privacy Ace. Both very pretty simple and user friendly. On the other hand the other apps I tried (i.e. Smart AppLock) offer more features (i.e. 'Observer' feature; if someone tries to access your phone and enters the wrong password a few times, the app takes a picture of that person and later on you can see who has tried to break into your phone). However Smart AppLock, for example, has kind of a clustered interface. It was really difficult for me to find out how to use the various features of the app. I really got frustrated while trying to figure out how to use it. I am not the most intelligent person, but I know how to use smartphones, if you know what I mean. Still I am looking for something that is simple to use and can get the job done.
So my question basically is: has anyone else tried Privacy Ace and is it any good? How is the app performance-wise? Should I give it a try? Feel free to suggest other apps of the same type too.
Thanks for the help in advance
Cheers
Ivaylo

Secure personal and work spaces.

Hi,
I'm looking to get a secured space where I can launch some android apps with my personal data.
That a way I can separate personal data of work data.
I know samsung provide "knox" which is the best solution, but it's not working in others brand device.
Earlier, I had on my Nexus tab, the possibility to use an owner account and to swype to an "guess" account which can also a solution,
but it seems to not be available on recent release of android.
So anyone can give me some solution availabe ?
Cheers?
donete said:
Hi,
I'm looking to get a secured space where I can launch some android apps with my personal data.
That a way I can separate personal data of work data.
I know samsung provide "knox" which is the best solution, but it's not working in others brand device.
Earlier, I had on my Nexus tab, the possibility to use an owner account and to swype to an "guess" account which can also a solution,
but it seems to not be available on recent release of android.
So anyone can give me some solution availabe ?
Cheers?
Click to expand...
Click to collapse
Which version of Android are you using? I have android n stock and there is the user option if you go to the settings app, there you can find the guest option and other options as well.
Well, I didn't find it on android 6 on my Xperia M4 Aqua.
On my Samsung S6, there're android 7, after many research I dind't find it. This phone is a very good device with knox but after a falling ugrade
the knox count rise to 1, so knox saw that as a security issue and it can't still running on.
So are are you sure it's always remains on android 6 and 7 ?

Restricted user app selection after Oreo not working

I use restricted user profiles on the S3 to only allow my children to only access a restricted list of apps I download from the Play Store. It seems that any NEW apps that I download from the play store after the Oreo update do not show up in the list of apps (Settings > Cloud and accounts > Users, select a restricted user).
I did a factory reset this morning, and still no luck. Now only stock apps show up.
I chatted with Samsung this morning, and they want me to take it to the local walk-in Samsung clinic to have it looked at. This seems like a software issue - not a hardware issue. Perhaps Oreo changes the way this feature works - and it is an android issue not a Samsung one?
As a troubleshooting step, would any of you be willing to setup a restricted account on your S3, download a few play store apps and see if they show up to be able to enabled for the restricted account? No matter what I do, only the stock apps show up. It would be helpful to know if others have the problem as well.
I'm having the same problem, we're you able to find a solution? Only happened after the oreo update.
Nigle said:
I'm having the same problem, we're you able to find a solution? Only happened after the oreo update.
Click to expand...
Click to collapse
Thank you for reporting your experience with this to this thread. No solution as of yet. Now that I know someone else is having the same issue, I will try Samsung support again and let them know it is a problem with Oreo for all users - not just my tablet. Unfortunately, I'm guessing the best we can hope for is that it gets Samsung's attention to be included in the next update - which will likely be some time from now.
Update: I installed the Smart Tutor app from the Play Store which allowed a Samsung Support rep to see the issue. They agreed that it was not working as it should and opened issue ticket #2194272620. Hopefully this ticket will allow the issue to be noticed and fixed in a future update.
bthurber said:
Thank you for reporting your experience with this to this thread. No solution as of yet. Now that I know someone else is having the same issue, I will try Samsung support again and let them know it is a problem with Oreo for all users - not just my tablet. Unfortunately, I'm guessing the best we can hope for is that it gets Samsung's attention to be included in the next update - which will likely be some time from now.
Update: I installed the Smart Tutor app from the Play Store which allowed a Samsung Support rep to see the issue. They agreed that it was not working as it should and opened issue ticket #2194272620. Hopefully this ticket will allow the issue to be noticed and fixed in a future update.
Click to expand...
Click to collapse
Thanks for the quick follow up! It's good that they finally acknowledged the issue at least.
Stumbled upon pretty much the same issue when I wanted to create a new restricted user account.
Before the update to Oreo; I had already a restricted account. That one has still the possibility to change the 'run' permission for apps. Not sure if it also works for new installed - I haven't tested that.
de_perre said:
I had already a restricted account. That one has still the possibility to change the 'run' permission for apps. Not sure if it also works for new installed - I haven't tested that.
Click to expand...
Click to collapse
My experience was that new installed apps would not show up for the existing restricted accounts.
It will be interesting to see if the Tab S4 has this same problem
Hi all together!
Same problem here! This is a mandatory feature for me to share the tablet with my kids. Seems that the oreo update ****ed it up.
The bored Samsung support guy asked me to do a factory reset, and now, after 3 hours of configuration it still doesn't work.
Grrr !!! before the factory reset I had at least these apps working in the restricted profile I configured under android 7.
And ideas? Any update from Samsung ticket you opened?
Regards from cologne, Germany
Sui
No new ideas. I am USA but I noticed the korea build was a bit newer so I tried installing that. That didn't help but was interesting.
My understanding from the Samsung rep was that others could call and give the ticket number to get status and add a
"Me too" to it and that may help it get more attention
Having same issue on my Galaxy Tab S3 after Android 8.0.0 install. Did factor reset and still not working. Contacted Samsung using a Samsung Community of "Restricted Profile - New Apps not listed in App and Content Access Menu" and after Samsung suggesting a factory reset, which did not fix problem, they private messaged me to contact Google. I am struggling as there appears to be no way to contact Google for a response other than the mounds of help websites that do not acknowledge or provide fixes. As a parent who is trying to restrict my children's use of tablet to choke off internet and inappropriate items, I am at a loss for now and my kids are whining that they cannot play on any new apps without bugging me to let them use my signon; totally unacceptable.,
Same problem (Samsung Galaxy Tab A6, android oreo 8.1). Completely ruins my restricted account setup for the kids. They're not happy and neither am I!
Solution
"Same problem (Samsung Galaxy Tab A6, android oreo 8.1). Completely ruins my restricted account setup for the kids. They're not happy and neither am I!"
Give restricted account permission to use chrome and search for the app you require as an apk. Then install from that.
99% of apps can be found as an apk so it works as a solution until android gets there acts together and sorts it out.
Same here. I just upgraded my Galaxy Tab 10 A6 T580 to Oreo 8.1.
My kids keep asking when they can get the tablet back...
Same problem here after the Oreo update.
Old restricted accounts still have their previously enabled apps, new restricted accounts only get standard Google/Samsung apps.
New apps installed under Oreo from the Play Store do not show up in the app restrictions list.
Somehow, as restricted users also cannot use the Play Store directly, how are they supposed to get any app other than the standard ones?
This is a bug, not a feature.
If it should prevail, I will dump my Android devices and get Apple iOS phones/tablets for the rest of the family.
Same problem here too. I installed few apps after i upgraded my Galaxy Tab 10 A6 T580 to Oreo 8.1. They are not shown..so even resetted the device. Now all is gone on the redtricted users...
My kids also want to get the tablet back...
If anyone has a solution...pls let me know how!
I talked to the Samsung Germany support on Thursday. They know about and acknowledged the problem, however, there is no cure. The technician I talked to hypothesized about the upcoming Android P (roll-out to Samsung devices is planned for 2019) may fix the issue.
The point is, restricted users may also not use the Play Store to install new apps, so in effect, there is ABSOLUTELY NO WAY to get any apps except the standard stock apps into a restricted user's account. That does not make any sense at all.
Unless this is really intended (making the restricted account option useless), this looks like a gross oversight in QA on behalf of Samsung.
I'll see how this develops. My immediate solution is to use MobileFence to restrict my kids' accounts on mobiles and tablets (working with normal user accounts).
--j.
Scott_B1 said:
Having same issue on my Galaxy Tab S3 after Android 8.0.0 install. Did factor reset and still not working. Contacted Samsung using a Samsung Community of "Restricted Profile - New Apps not listed in App and Content Access Menu" and after Samsung suggesting a factory reset, which did not fix problem, they private messaged me to contact Google. I am struggling as there appears to be no way to contact Google for a response other than the mounds of help websites that do not acknowledge or provide fixes. As a parent who is trying to restrict my children's use of tablet to choke off internet and inappropriate items, I am at a loss for now and my kids are whining that they cannot play on any new apps without bugging me to let them use my signon; totally unacceptable.,
Click to expand...
Click to collapse
Same problem, Galaxy Tab A 10.5 (2018), Android 8.1.0 - massively frustrating!
Same problem here - is there any point in contacting Samsung to log this?
Any work around anyone can recommend? We use the tablets for a lot of lessons and set reading and the kids can't even access Kindle on it any more. I saw someone recommended Mobile Fence already, thanks.
It's causing major family tension because of how it's affecting Minecraft too. Huge frustrations.
Same here. I wonder why restricted user feature persists, it is useless now. A can assign only application installed before upgrade to Android 7.x, now on 8.1 and still no new app for assigning to restricted user.
Samsung Tab A6 (2016).
Same problem, subscribing to thread just to be able to see if there is any resolution.

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