Mate 10 came with empty battery? - Huawei Mate 10 Questions & Answers

My mate 10 came with empty battery, i pressed on power button, it didn't turn on.
I had to put it on charger and it gave me a red notification light. and i left it on charge. and after about an 40 mins or so, it gave me that is was 97% charged.. i left it till 100% and then it booted up, when i pressed the power button.
Should i be worried ? never had a phone that came with empty battery

mine did too, no problems

It depends i guess. Mine came at 34%.

same here

Mine was completely dead. After 2 minutes of charging it showed 1%.

moi aussi zéro de chez zéro

I had the exact same thing. And the box was opened so i didnt want to buy it at first it was suspicious. But it was the only one they had in the store and it was an emergency because my phone broke, so i bought it anyway. But now the battery seems to be fine

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[Q] One flashing red light

Why does this do this?
I left it on charge over night last night, to my surprise - it hadn't charged...
I have read all over about this, but this is different...
I connected it again, and one blinking red light came up, not the triple you usually get if it's dead...
this is the only response, and is continuous.
it finally turned on, I checked the status after turning everything off and setting it to airplane mode. it was at 1%...
2 hours later it was still at 1%, and then after 10 minutes i checked and noticed it said 0%.. then died.
It's now still plugged in and is flashing one red light again.
Any ideas how to fix this?
Hi.
Have you taken the battery out?, if not do so for 10 seconds or more and pop it back in see what that does.
Happened to me once, no matter what I did it didn't charge do i took the phone to the service center, they messed with something on the upper side of the phone.. plugged it into the wall and booooooom ... started charging again..
When I asked him what he did, he told me " it just needs a little magic ! "
Sent from my X10i using XDA App
Haha cool
Yeah I'm gunna ring them up tomorrow, I tried that little trick but it didn't work.
It now shows no sign of life.
I'll let you know how it gets on.
hi
i had same problem last night but without putting phone to charge
when i put it in 2 diffrent charger i have red light same as usb cable
when i push power button same pb red light
hello
i find solution
we ahve to charge batterie with external charger about 2/3 hours and after put Xperia charger
solution tested 100% work fine
problem was battery was full empty
JoelMan1121 said:
Why does this do this?
I left it on charge over night last night, to my surprise - it hadn't charged...
I have read all over about this, but this is different...
I connected it again, and one blinking red light came up, not the triple you usually get if it's dead...
this is the only response, and is continuous.
it finally turned on, I checked the status after turning everything off and setting it to airplane mode. it was at 1%...
2 hours later it was still at 1%, and then after 10 minutes i checked and noticed it said 0%.. then died.
It's now still plugged in and is flashing one red light again.
Any ideas how to fix this?
Click to expand...
Click to collapse
Have you tried a different battery?
I don't know if we can fix this problem but as other posts above have said that mobile shops could be able to fix it.
You could be able to send it to SE but if your phone has been rooted or debranded you void the warranty.
i had the same problem last night, the battery died and then when i plugged it in it came on to charge, and then off again. after that point just blinking red light.
i removed the battery for some time, plugged it back in, and left it on charge for a bit and it came on.
i think the problem is, that when it starts charging, it wants to turn the screen on, which takes more power than the charger can give. so it goes into a loop. and dies.
but leaving it on charge helps (it worked for me)

Sony Erisson MW600... bricked?!

Hi everybody,
after several weeks of rest in my desk, yesterday I decided to use again the MW600 with my Xperia X10. I tried to turn it on, but nothing happened.
I realized that for sure battery was completely drained, so I put the device in charge for the entire night.
This morning, when I unplugged it from the DC charger, pressing the ON button nothing appeared on the screen! And furthermore I noted that, during charge, no animation of battery charging appeared on LCD: only a "static" icon of battery, as if it already was fully charged.
I have also tryed a reset by press&hold ON button, but no icon appears on the OLED screen!
Any idea?
Thanks in advance!!
Paolo
UP! Any idea? ^^
someone said holding the power button for a few seconds while plugging it in may help.
Hi,
thanks for your reply
Just tried, but nothing happened! :'(
mine got bricked too.. it happened after a work out. maybe it's not designed to handle continuous vibrations while running i guess. i took mine apart and was surprised to see a battery similar to the size of a AAA battery squeezed in there. it's 3-4x bigger than the one used in the DS980. i pulled the battery and put it back in and it still wouldn't turn on. anyway, i got suckered in to buying another one but this time it's white.. can't wait.
So bad to hear... it is possible that completely drained battery means permanent brick?!
well, when i plugged in mine after it was bricked, it would show the charging animation moving as if it was actually charging but the thing is it doesn't ever get the full charge symbol. then once i unplug it, it wouldn't turn on and shows no sign of life.
you have to replace the battery..
i read somewhere that those battery will die eventually so have them replace?
how long uve been using it?
about 6 months
My MW600's Display died las week. the Head set would connect to the phone normally but nothing displayed. I used it for 2 days and it was dofficult to control. So i contacted SE and they asked me to mail it to them. Havent returned my MW600 yet.
My MW600 also just died in this fashion a few days ago - the battery indicator says fully charged when plugged in, but it won't turn on once i disconnect from the charger - i use mine alot for work-outs (running) also -
did anyone find a solution to this?
If i need to get a new internal battery where do i get one of these from?
thx.
ps. - tried the "keep on charger;hold power power button ;disconnect while still holding power button method" but no luck
yeatsie said:
My MW600 also just died in this fashion a few days ago - the battery indicator says fully charged when plugged in, but it won't turn on once i disconnect from the charger - i use mine alot for work-outs (running) also -
did anyone find a solution to this?
If i need to get a new internal battery where do i get one of these from?
thx.
ps. - tried the "keep on charger;hold power power button ;disconnect while still holding power button method" but no luck
Click to expand...
Click to collapse
Hey, I'm from Argentina and I can't get this battery here. I found out in Amazon that there are at least two dealers, found one around $8 and another one like $15. I completely unmounted my headset and I'll try to get one of those amazon batteries but I will have a long time to wait now. I guess you can buy one and try to replace it. The unmounting proccess is really easy, you just have a screw under the power button (under a sticker) and you have to loose the clip (pushing sideways with the screwdriver tip. After that you have another screw and it's only that, just need to unmount the track controlling buttons.
Mine died during a motorcycle ride, I could revive it (it was weird because it had battery fully charged and it never happened to me) and then in a running marathon it just died after 15 minutes.. Since then it won't wake up. I read the battery lasts around 18-24 months only, I bought it in January 2012 and used it daily since then, so I guess the battery just died..

HELP! Prime won't start up.

So I took the prime of its box, plugged it into the wall and tried turning it on. When I did, the Android battery indicator screen showed up. The battery was in the red, about a quarter the way up. I've since called Asus about the issue, and they told me to charge it for about an hour. I've done that, and still it doesn't work. It still boots into the same screen. It won't even go into recovery if I hold volume- and power for 10 seconds, just back to the battery screen. I feel like maybe I'M doing something wrong here. Any ideas, guys?
gb_ballz said:
So I took the prime of its box, plugged it into the wall and tried turning it on. When I did, the Android battery indicator screen showed up. The battery was in the red, about a quarter the way up. I've since called Asus about the issue, and they told me to charge it for about an hour. I've done that, and still it doesn't work. It still boots into the same screen. It won't even go into recovery if I hold volume- and power for 10 seconds, just back to the battery screen. I feel like maybe I'M doing something wrong here. Any ideas, guys?
Click to expand...
Click to collapse
it's gotta charge. mine did that too and i was freaking out. apparently not all tablets are charged. It took about 10 minutes to finally get it to boot up.
If you charge it and it still doesnt...then it might be time to ..worry
I'm only worried because it's been charging for an hour and still just goes to the battery screen, shutting off immediately after. I'll let it charge for a few hours and if it still doesn't work I'll just have to call Asus.
Whoa sorry to hear this.When i plugged mine in it started booting up & went to the home screen.It had 21% battery left on it.So i shut it down & letting it charge the full 8 hours that's recommended before even using the device.I hope yours works.
Make sure the charging light is on
where's the charging light?
its built into the power on button. a tiny little orange led
It's not coming on. When I plug the tablet in, it recognizes that it's plugged in and vibrates, tries to turn onamd fails.
Make sure it is plugged in all the way in the tablet.. and then wait a bit. you must use the wall charger.
It has been plugged all the way into the tablet with the wall charger :-/
Dang! Sorry to hear this. if it doesn't come on within the hour id say just exchange it. it might bea faculty unit. it should have enough juice to boot up by now considering if you charging it properly. Good luck. wish it was working for you because this is a great device.
I am having the same problem too when I first plugged it in the battery indicator screen came on real fast and turned off the orange charging light came on and turned off.I tried plugging into the computer it does nothing diffrent.I think it might bricked.
okay. i just got my primetoday, same deal. it doesn't start, tried to reset, etc. i finally charged it for a while, after a while, it finally boots. at that point it was at the 15% battery life mark.
seems a bit odd.... i would wait and see.. if its game stop they would of had games installed on it.
I just got mine today...woot!!! But the issue that u have happened to me also what it happened was a faulty charger
Sent from my SPH-D710 using xda premium
I tested the charger on my phone and it worked. I plugged into the tablet and pressed the power button the led came on and blinked and turned off quickly.I think the battery needs a good charge.
I had to charge mine until the battery indicator was green before it would turn on. Said in the manual to fully charge before using for the first time... so maybe it doesn't let you start up until charged?
Well after 3 hours of charging it finaly started up but the battery level was low 3% showing that tells me the battery had no charge in it.Well I am happy that it is working and hopefully no other problems show up.
Good to hear
Same exact thing happened to me, lol. Mine arrived with zero charge and I just let it sit for about an hour plugged in and all was well.
Sent from my Galaxy Nexus using xda premium

[Q] Sleep of death (won't turn on)?

Anyone getting the sleep of death on their XTZ2? I'm running completely stock (not even rooted) on 23.0.1.A.4.30 and just experienced the unit not turning on at all until I do power + up volume.
Upon returning to life, the battery was 90%, so it wasn't battery.
Had a bit of a panic attack until I googled the solution (power + up) but this is the first time its happened to my unit, could it be related to the recent upgrade to 23.0.1.A.4.30? Anyone else seen this?
Mine lasted a day and a half after the 23.0.1.A.4.30 update and then became very erratic and kept forgetting wifi login info.
Did a restart and certainly got a sleep of death OK.
Would not switch on at all.
No power + vol up or attempt at repair via PC Companion made any difference to it.
Since gone back to Sony for repair, that was weeks ago, who knows if /when they will return it.
I had the same problem with mine as well I have the 561 the Verizon model. I have received a replacement but have not been able to get it to turn on either. It shows no signs off life at all not even when connected to power AC or PC. My old one would blink red and go dead when connected to a PC but this one doesn't even do that. I haven't had time to call for another replacement yet but really two defective devices in a row the second one didn't turn once.
Finally got mine back from Sony repair agent.
Worked fine for 3 days, then failed to power on again as per original fault.
Once again returned it for repair.
Think I'll give up and buy an iPad instead - at least they seem to be reliable and consistent.
This just happened to my tablet this morning. Tried all options under the sun but can't get it to boot.
I can't even do a factory reset and I don't particularly want to return it under warranty.... :'(
Mine is an xperia z2 tablet sgp561 (USA Verizon) build 17.1.D.0.437, stock 4.4.2. This issue happened to me 5 days ago after I powered off the tablet, it won't turn on again. Battery charge was ~70% at the time. Plugging it with factory Sony usb charger won't do anything, charging status LED remained Off, power button unresponsive. I let the tablet sit for 2 days without charging cable connected hoping the battery will drain completely by itself and the buggy firmware will restart executing at its base address getting out of the bug. Then I connected the crap to a fully charged 15000mah Anker power pack and alas, the charging status LED glowed red and after ~5 more minutes the LCD screen turned On for ~5 seconds showing a big battery icon at the center of the screen indicating 0% charge. Waited about 1 more hour and the charging status LED turned amber. This time I did the "power button + volume up" ritual holding both buttons for 10 sec+, expecting 3 vibrations but didn't feel any. At this point the tablet is still powered off. Because LED = amber, thinking battery must be at least 10% charged by now, just pressed the power button for ~2 sec and surprisingly the normal power On vibration came followed by Sony logo on LCD screen and the rest is normalcy.
From what I can remember, the recent change I made before this problem happened was turning Stamina to On in the battery settings (factory default is Off). I reset all settings back to factory defaults and so far so good.
Finally got mine back from Sony repair agent after about 3 week wait.
Seems to work OK now, fingers crossed it will keep working this time.
The note that came with the return indicated that they replaced the mainboard and battery, which is a better solution than their first attempt which was just to reflash the software.
wooly1 said:
Mine lasted a day and a half after the 23.0.1.A.4.30 update and then became very erratic and kept forgetting wifi login info.
Did a restart and certainly got a sleep of death OK.
Would not switch on at all.
No power + vol up or attempt at repair via PC Companion made any difference to it.
Since gone back to Sony for repair, that was weeks ago, who knows if /when they will return it.
Click to expand...
Click to collapse
Dude same thing, WTF is going on, I tried plugging it into charger, nothing. And once I got the msg of red colour battery icon and then I plugged it in. then it started charging and I was happy so I turned it on the it wasn't charging,
Please update me what happened and what they are saying cause I am about to send mine to get it fixed.
Edit: seems that by replacing the battery and mainboard has actually fixed the issue? Guess it's time to send it back to them, Gosh
c64rbr said:
Mine is an xperia z2 tablet sgp561 (USA Verizon) build 17.1.D.0.437, stock 4.4.2. This issue happened to me 5 days ago after I powered off the tablet, it won't turn on again. Battery charge was ~70% at the time. Plugging it with factory Sony usb charger won't do anything, charging status LED remained Off, power button unresponsive. I let the tablet sit for 2 days without charging cable connected hoping the battery will drain completely by itself and the buggy firmware will restart executing at its base address getting out of the bug. Then I connected the crap to a fully charged 15000mah Anker power pack and alas, the charging status LED glowed red and after ~5 more minutes the LCD screen turned On for ~5 seconds showing a big battery icon at the center of the screen indicating 0% charge. Waited about 1 more hour and the charging status LED turned amber. This time I did the "power button + volume up" ritual holding both buttons for 10 sec+, expecting 3 vibrations but didn't feel any. At this point the tablet is still powered off. Because LED = amber, thinking battery must be at least 10% charged by now, just pressed the power button for ~2 sec and surprisingly the normal power On vibration came followed by Sony logo on LCD screen and the rest is normalcy.
From what I can remember, the recent change I made before this problem happened was turning Stamina to On in the battery settings (factory default is Off). I reset all settings back to factory defaults and so far so good.
Click to expand...
Click to collapse
Did this method work for you? Plus did you come across like it was charging but it wasn't really charging,(like it showed the low battery stat with orange/red colour LED notification but suddenly it vanishes) then it's not responding at all.??
I had this issue 2 times with months in between , no response from power+vol up , no lights when charging , no response from pressing on the red button behind the flaps.
The last time it happened i tried putting it on the charger for a whole day with no result, then decided to let it rest a few days first , since someone had the same issue and it magically came back to life when he got back from a vacation.
So i try to turn it on 2 days later and the tablet to my surprise responds again with blinking red LED, recharching afterwards did the trick and worked again since
In my case i was running CM11 at the time, both times it happened after an update which required a reboot while, still mistified about the cause and the fix , i presume it solved itself by letting the battery drain.
Since then i reverted to stock rom just to be save but havent had it happen since, this also seems to have fixed some touchscreen problems i was having at times.
Hope this helps.
Bloody hell, I've just ordered mine today!
Don't stress. Mine got repaired. if it goes tits up that's what warranty is for
What did Fonebiz indicate was wrong with your Z2.?
They replaced the motherboard in mine.
Exactly the same, works fine now
This just happened to me today. So seems like overall suggestion is to try and let it discharge. The try to start it back up and charge it then. Just want to make sure that's the only potential solution now?
No! Leave it powered off, put in on a known good charger for at least 12 hrs. Don't touch it in that time.
If it does not come alive after that, send it in for repair.
ok..let me try that. I originally tried that and nothing occurred. However, I just found the OEM charger and usb cable and will try that. Unfortunately it's a Verizon version so sending it in will not be covered by Sony warranty. Per the Customer Service that I called.
ok..tried another charger and the red light came on, but it's been over 12 hours and still no go. I did notice that the red light was no longer on (from overnight charging). I left it unplugged for a bit and reconnected. The red light came back on but still no response. Sounds like i'll need to send in?
Looks like it.
Had the same problem on tuesday. Impossible to switch on, no light, none effect with charger, none effect when connected to PC/MAC etc...
After 4 days without charging my Z2, it came back to life, showing only a big red battery icon when pushing some seconds on the power button. Connected to a charger the red led indicator glowed ! (red battery icon is totally different with the original icon when tablet is charging in power off mode)
After a full battery charge with OEM charger and after a normal power on, my Z2 is now perfectly functionnal.

Just received Note 2 and problems

Hi,
Just received my note 2 ordered via minideals.net on Saturday night and received Friday afternoon (paid extra for dhl).
Just got home from work and tried to put the phone on assuming there would be some battery power nothing, not a problem I thought lets charge it.
Let it charge and as soon as i plugged in the charger the phone was vibrate very softly then stop then start again and this keeps happening.
Left it on for 15/20 minutes and tried to turn on again and nothing - no light no screen absolutely nothing.
Tried holding power button and volume down together - the vibrating stops but nothing comes on the screen.
Any ideas? was looking forward to this phone hope I don;t have to try and send it back.
So after about 50 minutes of solid charging the vibration stopped tried turning on whilst it was plugged into a charger and nothing.
Unplugged from the charger and plugged in again and the vibration has started again.
Return it to the seller... I know it's terribile but i think it is faulted
remove security tape from battery ; )
<embarrassed> I have to confess I jumped the gun and made a total neewb error.
It was in fact the battery sticker.
I realised this after my second post.
Remove the thing AT the Batterie,

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