Very strange behavior of Mate 10 - Huawei Mate 10 Questions & Answers

Hi, I got my mate 10 yesterday, set it all up, and it started behaving in a very strange way - several apps don't show some content, e.g. email app (Airwatch) shows emails but I open them the body of the email is always blank. Same with messaging app (Disa), I can see that a message came through, but it is empty. Same with a news app, I click on an article, it opens, the title of the article is there but the contents are blank.
I tried deleting cache of the phone and of Google Play, reinstalling the affected apps, but nothing seems to help. Any idea what could be causing this??

I managed to resolve it. It was related to manual battery control of some of the system apps. I switched to "automatic" handling of launches and background running for all apps and this fixed it.

Related

Problems with facebook chat integration

Hi,
i have a strange problem: i'm constantly connected to facebook chat with my WP7.
(last update)
but i don't receive messages directly to WP7
so when i connect to facebook on my computer i see messages i never had on my phone...
does anybody got the same problem? it was working good 2 month ago and now it doesn't
Is it after updating to Tango?
Delete your Facebook account from your phone and unlink it on your Live account and then join them back together.
This is a problem that is starting to show up for a lot of users. Me included.
Most likely something to do with the integration itself. No one has been able to fix it as far as I know. Happens both on Tango or non-Tango so it's not related to that.
I can get like one or two messages from Facebook in the chat but then I get no more only to find out I got more messages if I log in to Facebook on the web and take a look. The messages just stops being delivered to the phone for some reason.
dannejanne said:
This is a problem that is starting to show up for a lot of users. Me included.
Most likely something to do with the integration itself. No one has been able to fix it as far as I know. Happens both on Tango or non-Tango so it's not related to that.
I can get like one or two messages from Facebook in the chat but then I get no more only to find out I got more messages if I log in to Facebook on the web and take a look. The messages just stops being delivered to the phone for some reason.
Click to expand...
Click to collapse
Have you ever used some kind of third party Facebook Messenger. I used to use IM+ which caused problems, because It didnt sign me off accurately, and left me signed in. This caused the same behaviour that you described. I suggest you to log in to your facebook accout and remove all the unused apps from your profile, and try It again. If It now works, maybe there is something with your operator, maybe they have network instability and lose some network packages or anything like that. If nothing works, try to do a hard reset, but make a backup before that in case It didnt solve your problem.
Yep exactly same thing
i already tried:
- hard reset
- disconnect / reconnect in "Messages" tab
- switch from "available" to "offline" and get back to available
- as OndraSter said, remove facebook link in Live, and then relink it
i hope Microsoft will solve the problem.
as far as i know, everything goes through Live no? so i think it's microsoft problem, not facebook
and i never used other softwares (like IM+)
I had this problem. Solved by itself.
What happens is when you reply a facebook message via integrated message app you'll stop receiving messages until you disconnect and connect again. Seen to be a problem with live integration with facebook, hope it'll be fixed with the new revamp they'll do to make MS web pages more metro.
brlag said:
I had this problem. Solved by itself.
What happens is when you reply a facebook message via integrated message app you'll stop receiving messages until you disconnect and connect again. Seen to be a problem with live integration with facebook, hope it'll be fixed with the new revamp they'll do to make MS web pages more metro.
Click to expand...
Click to collapse
i tried to remove facebook from phone, then add it again. but it doesn't solve the problem.
i'm facing another problem too: If i switch off the facebook chat in "messages", i keep connected to the chat. so poeple send me message but i don't receive them until i go to facebook application (which i never do)

Push Notification problems SOLVED

Hi all,
On my PLK-AL10 push notifications don't work properly.
I have all the right settings applied and automatic app sync set as well.
Only if an app is open in the background I receive notifications, when apps are closed nothing.
When I deselect auto data app sync in settings/accounts/menu all apps sync and provide push notifications for just a few minutes, but after that no push again (looks to be after sleep).
Tried several push fixers from apps store (root and non-root) PNF, Push Notification Status, Push Notification Assistant and Heartbeat Fixer for GCM.
Have the heartbeat set at minimum (wifi 1 min, mobile data 2 min).
Have had this problem from the start on B150/160 and B173 stock and rooted.
Anybody with a solution for this?
Solved, see #6
http://forum.xda-developers.com/showpost.php?p=63259332&postcount=6
I have the same problem. For example, Whatsapp messages do not arrive at all times if I did not open the program. (PLK-L01)
I have no problem with the push notifications on WhatsApp or other apps. Just to confirm I have set them as Protected Apps, and also in Power Saving I have it set to highest, which is Performance, and I have the Do Not Disturb set to Off. I do also have a smartwatch, Sony Smartwatch 3, and notifications are perfect - but then maybe Smartwatch is keeping phone alive for notifications. Battery life is still great though with all of these Settings including Bluetooth always on.
Sent from my PLK-L01 using Tapatalk
I'm having the same problem with Messenger since B121 update
keila said:
I have the same problem. For example, Whatsapp messages do not arrive at all times if I did not open the program. (PLK-L01)
Click to expand...
Click to collapse
admisi said:
I have no problem with the push notifications on WhatsApp or other apps. Just to confirm I have set them as Protected Apps, and also in Power Saving I have it set to highest, which is Performance, and I have the Do Not Disturb set to Off. I do also have a smartwatch, Sony Smartwatch 3, and notifications are perfect - but then maybe Smartwatch is keeping phone alive for notifications. Battery life is still great though with all of these Settings including Bluetooth always on.
Sent from my PLK-L01 using Tapatalk
Click to expand...
Click to collapse
Also protected apps and power saving set at performance, even keeping Wifi alive during sleep.
It just releases the auto update
After hours of search finally found a solution.
I don't know if I missed it earlier but i installed Quick Sync Settings from the Play Store.
In the app the Google account gives several sync option.
Turning on App-data sync solved the problem.
I did not see (at least i think i didn't ) this option earlier in the Settings/accounts/Google
Now Whatsapp push notifications work with the app closed.
Hi
Unfortunately this does not fix the exact same issue for me. If the apps are not launched in background I get no lockscreen notifications. I've been in all the settings numerous times, everything is set up correctly (magazine theme, protected apps, network apps, sync otpions, power options, etc.)
This is very frustrating. Even thinking of selling the phone because of this.
eddy_101 said:
Hi
Unfortunately this does not fix the exact same issue for me. If the apps are not launched in background I get no lockscreen notifications. I've been in all the settings numerous times, everything is set up correctly (magazine theme, protected apps, network apps, sync otpions, power options, etc.)
This is very frustrating. Even thinking of selling the phone because of this.
Click to expand...
Click to collapse
It's very good to see I'm not alone with this. The App-Data sync "solution" is NOT a solution, so please do NOT label this thread SOLVED. It's not. Anyone with a working idea?
abaloo said:
It's very good to see I'm not alone with this. The App-Data sync "solution" is NOT a solution, so please do NOT label this thread SOLVED. It's not. Anyone with a working idea?
Click to expand...
Click to collapse
As I am the OP and it solved my problem it is solved, your problem might me entirely different, with different settings, apps, network, carrier etc.
It takes time to find the right solution for you, you can also try to uninstall your google account altogether as that takes 1 set out of the equation.
trijethero said:
As I am the OP and it solved my problem it is solved, your problem might me entirely different, with different settings, apps, network, carrier etc.
It takes time to find the right solution for you, you can also try to uninstall your google account altogether as that takes 1 set out of the equation.
Click to expand...
Click to collapse
You're right. In a way... the thing is that the problem seems to be the same for all of us. And you're right that we use different settings/apps/etc so tons of things may interfere.
For me this seems to have solved the issue:
"For those who facing notification delay issue for Honor 3C/ Ascend P7 please try these:
1.) Settings> Power Saving> Protected apps> put a "tick" for the apps that you want to keep running after the screen is turned off
2.) Settings> Notification Manager> Choose "Notify" for the apps you want to receive push message to the notifications panel"
Post #6 worked for me but it's not at all stable for (facebook) Messenger app. It seems to be a lottery whether it works at all. Sometimes the sound notification works and sometimes it doesn't. For now I have to leave it running in the background visible in recent apps even though I turned Messenger on under 'Protected apps' with all auto sync settings on.
abaloo said:
"For those who facing notification delay issue for Honor 3C/ Ascend P7 please try these:
1.) Settings> Power Saving> Protected apps> put a "tick" for the apps that you want to keep running after the screen is turned off
2.) Settings> Notification Manager> Choose "Notify" for the apps you want to receive push message to the notifications panel"
Click to expand...
Click to collapse
After further testing this does seem to work for my honor 7 as well but only when Power saving mode is on Performance.
If you go into Phone manager > Power Saving > Power-Intensive Apps you can see what apps are running hidden in the background.
If I put Battery performance on Smart notifications still work for Whatsapp but infrequently or not at all for other apps.
It seems one has to have extensive knowledge in the phones settings and have everything set up correctly, when it should just work off the bat. I really hope it is fixed in the next update.
---------- Post added at 01:19 AM ---------- Previous post was at 01:07 AM ----------
Some test results sending whatsapp,messenger and skype messages from my iphone.
Settings:
Wifi: On
Auto-Sync*: Off
Whatsapp: Protected app ON & Notifications ON
Messenger: Protected app ON & Notifications ON
Skype: Protected app ON & Notifications ON (with new 'instant messages' setting enabled inside skype)
Restart phone with Smart Power Saving Mode Enabled:
Whatsapp as a protected app with sync off
Notification WORKS
Messenger NOTHING**
Skype WORKS
Restart phone in Performance Power Saving Mode:
Whatsapp WORKS
Messenger WORKS
Skype WORKS
*I like this to be off by default and in theory shouldn't be on for push notifications to work.
** Occasionally works but more often than not delayed or no messages come through. Is this the App creators fault or Honor 7 stock ROM?
Something I have just noticed on why Messenger sometimes doesn't work for me:
When I'm on the road I often enable Power Saving mode to Ultra. Whatsapp remains running in the background in this mode. Messenger is killed. Then when I exit Ultra to Smart or Performance Messenger needs to be restarted for notifications to work again. It doesn't always stay on either and have to restart the whole phone.
Skype is an odd one. It never says it's running under Power-Intensive Apps checker in the Phone Manager. Yet notifications come through
Further testing:
If I clear all recent apps by swiping bottom of screen to top , the app -protected ones will keep running silently in the background waiting for push notifications. (i can see which ones are still running in the background under Phone Manager > Battery Power Saving > Power-Intensive apps )
Now if I close the apps individually (viber, whatsapp, messenger etc) they are no longer kept running in the background despite being enabled as protected apps. So I may lock my phone, without knowing this and no push notifications will come through.
BUT if I re-open one of my protected apps the other ones will re-run in the background for push. Very strange behavior!
Gosh this push notification stuff is complicated. I'm just going to go back to my iphone 4 if this doesn't get fixed as I've come to expect this kind of stuff to just work without any fiddling!
To permanently fix this you need to root an move the apps from the Data/app to Sytem/app
They will be started as services instead of apps
trijethero said:
To permanently fix this you need to root an move the apps from the Data/app to Sytem/app
They will be started as services instead of apps
Click to expand...
Click to collapse
How did you move them?
used Root Browser
Just move the whole app folder out of Data/App
I can corfim that moving apps you want notifications from to /system/app will work.
trijethero said:
Hi all,
On my PLK-AL10 push notifications don't work properly.
I have all the right settings applied and automatic app sync set as well.
Only if an app is open in the background I receive notifications, when apps are closed nothing.
When I deselect auto data app sync in settings/accounts/menu all apps sync and provide push notifications for just a few minutes, but after that no push again (looks to be after sleep).
Tried several push fixers from apps store (root and non-root) PNF, Push Notification Status, Push Notification Assistant and Heartbeat Fixer for GCM.
Have the heartbeat set at minimum (wifi 1 min, mobile data 2 min).
Have had this problem from the start on B150/160 and B173 stock and rooted.
Anybody with a solution for this?
Solved, see #6
http://forum.xda-developers.com/showpost.php?p=63259332&postcount=6
Click to expand...
Click to collapse
It didn't work for me I've already app-data on google account and even download quick syn setting solved the problem.
When I move whatsapp or messenger to system/app they don't work. Messenger crashes on launch and whasapp displays a message saying it needs to be installed again :crying:
ANyone able to confirm if they have got either working under system/app or system/priv-app

Gmail/Hangouts/Groupme/etc failing to receive push notifications

Hi all,
I'm running a custom rom on a Huawei H1611 Ascent XT with only addition modification being Magisk V12 (I've tried posting this question in it's thread, but so far no luck https://forum.xda-developers.com/android/development/rom-ascend-xt-nexusxt-b160-t3597766 ). The rom replaced lots of stock apps with google apps so maybe something is going on there.
Basically, gmail, hangouts, and groupme all fail to notify me of a new email or message, especially when the phone is off. As a test, if someone sends me a hangout message, I won't receive it until I open the hangouts app.
I've gone through all the notification settings, the battery optimization settings (ensure gmail, play services, hangouts all set to no battery optimize), and can't find ANYTHING to cause this issue. Also done multiple wipes and reflashes.
I feel like one time I read about a blocked wakelock causing an issue similar to this but I can't recall it. Does anyone know what could cause an issue like this and how can I figure out what is going on? Driving my crazy...
thanks!

Notification issue on android Pie.

Hello, about a month ago i've upgraded my huawei p10 to android Pie. I'm having an issue where the notifications are not showing the content even though i turned it on. For example on Whatsapp, it just tells me that i have a new message but it does not show the name of the person sending it or the message preview and i have to manually open the app to see who sent it and what's inside the message. I have carefully looked around the settings in the app itself and the phone settings to resolve this but the problem is not in the app itself. All these apps have the notifications turned on in the settings. The lock screen notifications have 3 options, "show", "Don't show" and "Show but hide contents,". Mine i set to show. I've also tried turning those settings on and off again, reinstalling the app but it doesn't seem to work. The same thing happens to my normal messaging app and all other apps. I am starting to believe that android pie on my huawei p10 doesn't even have that feature.
Thanks in advance.

Lenovo Z5 No-Notifications Issue

Greetings,
I received a Lenovo Z5 two weeks ago as a replacement to my old phone and so far it has been fantastically awesome... or most of it. I noticed that after a week factory resetting the phone for my personal needs and setting up, no notifications aside from phone calls and SMS pops up either on lock screen or on the notification tab while on home screen or using other apps. So far I have managed to get Facebook, Gmail, Outlook, Messangers and a few social networking apps (Zalo - Vietnamese version of Messanger/WeChat) working (partially) with their notifications. However, apps such as Discord, Reddit, Youtube, and a couple entertainment apps do not pop their notifications - they did pop up one time but after that nothing shows up even after couple of reboots.
I am currently using ZUI 10.5; all notifications settings are turned on. No apps' notification permissions were denied/blacklisted. Any help is appreciated.
Hello (Xin chao)
Are you a Vietnamese ?
I got the same issues
I tried this and now it works okay
There is an system app called Security, open it up and add apps to the white list (top-right small button, looks like a padlock)
Apps in this list will not be turn off and will receive notification normally.
Also, I found another solution, but haven't tried it yet
Maybe you can if the above solution doesn't work
Maybe you can try to install "Disable Doze" app below to see any effect:
play.google.com/store/apps/details?id=de.geroo.disabledoze

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