Disa says 'Huawei Protect Apps' - Huawei Mate 10 Questions & Answers

Hi there,
I got my p10 pro yesterday and I've loaded up a load of preferred apps to it - one of which is Disa messenger.
When I open it, a popup comes up saying 'Huawei Protect Apps, disa requires to be enabled in 'Protected Apps' to function properly' - and when I click on 'Protected Apps' it takes me to a blank screen with 'Lock Screen Cleanup' and 'No Apps' ....
I've looked up 'Huawei Protected Apps' on google, but everything I see refers to old settings menus - of which aren't labelled the same on my p10 pro.
can anyone help a brother out? I can't see or work out how to add this app

Has anyone figured out the 'Protected Apps' yet on this phone?
I feel like i have to open my phone every few minutes to see if i have any text messages, or facebook messages.
It's very annoying.

And its basicaly with every single app, i dont even get in time (sometimes) notifications to my smartwatch.. apps like voice notify and beacon doesnt works while screen is off.. Seems like huawei pushed to much on battery saving this time.

Looks like they have removed "protected apps" option. Now its only the "launch" option you can toggle from settings>battery>launch where there is a new "manage automatically" option. Turning it off, you can manage each app individually.
After that you can only check if the wifi settings to keep wifi on during sleep.
And also try toggling off "power saving" mode from settings>battery

warea said:
Looks like they have removed "protected apps" option. Now its only the "launch" option you can toggle from settings>battery>launch where there is a new "manage automatically" option. Turning it off, you can manage each app individually.
After that you can only check if the wifi settings to keep wifi on during sleep.
And also try toggling off "power saving" mode from settings>battery
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Click to collapse
Exactly, but even managing every app manually doesnt helps. i made all my apps to run in the background, i have some old LG (cheap one), connected the same facebook accounts, and that old cheap phone gives me every notification, while my mate 10 pro doesnt.. wth androind is going to..

Same here. :-s
My s7 is showing messages coming through, nothing on my mate until I unlock the screen

Toldorn said:
Same here. :-s
My s7 is showing messages coming through, nothing on my mate until I unlock the screen
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Click to collapse
Thats sad and really annoying...

I've been struggling with this for the past hour to get an app to give alarm when display is off. And think I might have it working. I did set the battery management to manual mode. And I also set the app to have priority notifications. Now it worked, but it might be random. Need more testing.
Sent fra min BLA-L29 via Tapatalk

It's buried, but you have to "ignore battery optimizations" by going into settings, then apps, then clicking the setting button at the bottom of the apps page, then "special access" and then "allow" the apps you want to survive in "ignore battery optimization". At least that's how it's on my Mate 10 (non-pro), so I suspect it's the same for you.

Thanks Rogerrynic. Was looking on my p9 everywhere for this setting as Disa kept prompting each day about it. Big plus for you

Another thing that might be causing problems is the "Smart Notifications", ironically. If you search for for it in the settings it will come up. Basically it says that it ranks app notifications based on importance. Then when the phone is locked it automatically clears ones it deems as non-priority. Try disabling this.
I've just received my Mate 10 Pro today, and I too use Disa. I'm working my way through all the possible different settings that could be causing this issue. Has anyone managed to get Disa to work without this message coming up still? (and I don't mean by just disabling the message).

Related

[Q] Receiving Notifications While Screen is Off?

I can't seem to figure this one out. I get Words With Friends notifications as soon as I turn the screen on, but not while it's off. The app is on the so-called protected list. Any tips> Thanks
JJ2525 said:
I can't seem to figure this one out. I get Words With Friends notifications as soon as I turn the screen on, but not while it's off. The app is on the so-called protected list. Any tips> Thanks
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Click to collapse
Lol.. I was just trying to figure out the same problem with whatsapp a while ago. Chose keep WiFi on when screen off and another option not so common is under mobile network, there's an option to always keep mobile data on. It's unchecked by default. Check that.
Those were already checked on mine.
Don't know if you already solved your problem, but I use Metro Notifications (the Lite or Free version - sorry, can't post links yet) from the Play Store. It turns the screen on and pops up a thin strip of notification. If I'm not at the phone to see it, the next time I turn it on, the strips are still there to swipe thru.
It was a little irritating at first, as just about everything from the noti panel popped up, but you can easily go thru and check on/off only the apps that you want to see. I did try the devs other app which was similar (more Windows phone style) but stuck with Metro in the end.
HTH,
Mike
Same for me. Go sms is checked in the protected apes list but I get notifications only part of the time.
What power profile are you using?
I also had this issue with kakaotalk and yahoo mail, missing notifications while phone's being charged overnight. I fixed it(I think) by not using both battery saving modes, smart and endurance, and checked all apps in protected apps setting.
Edit-also stopped using smartcover flipcase.
jiwon0522 said:
I also had this issue with kakaotalk and yahoo mail, missing notifications while phone's being charged overnight. I fixed it(I think) by not using both battery saving modes, smart and endurance, and checked all apps in protected apps setting.
Click to expand...
Click to collapse
That's why I was asking what power profile they were using.

[Q] Disable Power Management Tips?

I've seen a few other threads for other devices on these rather annoying messages popping up, but the solutions in those don't seem to be valid anymore.
The two main solutions I found were to disable notifications for the apps "Extended Standby Mode Controller" or "Eco Mode Controller", but I have no such apps listed under Apps -> All so it seems they may have changed the name. I did search for com.Extended and com.Eco, along with com.sonyericsson.Extended / Eco but again, no luck there.
Normally these are a mild annoyance, but recently I've been using my phone more for YouTube, and if I get a notification whilst watching a fullscreened YouTube video, the notification bar and soft buttons don't vanish, meaning the top and side of the video are cut off. The only way to get away from that is to totally close the YouTube App and re-open it. This is annoying in itself, but watching YouTube videos means I'm more and more getting Power Management tips as the battery is run down.
Anybody know what the app controlling these notifications is called on the Z2? I'm running 4.4.4 rooted.
If you can't find which system app is notifying, did you try keep press on popped up notification and tap app info?
I haven't yet, but I'll give that a try the next time one pops up. To be honest, I had no idea I could do that
I use that method often. It works for me to finding app of the causing notification.
Well I was able to locate the App using that method, the app is "STAMINA mode", however even though I've turned off "Show Notifications" I still get the bloody Power Management Tips.
And the option to Disable the app is greyed out.
For now I've tried clearing the cache and Force Stopping it, but I suspect it will start running again later, or at the very least will need stopping whenever the phone is restarted.
I am rooted, so I suppose I could remove it, but I'd be worried about it potentially affecting the Sony ROM somehow.
https://play.google.com/store/apps/details?id=com.aboutmycode.NotificationsOff
Give it a try friend..
Lagamorph said:
Well I was able to locate the App using that method, the app is "STAMINA mode", however even though I've turned off "Show Notifications" I still get the bloody Power Management Tips.
And the option to Disable the app is greyed out.
For now I've tried clearing the cache and Force Stopping it, but I suspect it will start running again later, or at the very least will need stopping whenever the phone is restarted.
I am rooted, so I suppose I could remove it, but I'd be worried about it potentially affecting the Sony ROM somehow.
Click to expand...
Click to collapse

[Q] Android 4.4.2, the security option "verify apps" keeps toggling itself on

[Q] Android 4.4.2, the security option "verify apps" keeps toggling itself on
I don't like a scan periodically scanning my apps in the background, so I wanted to turn it off, but even after toggling it off (in the main security page in the tablet's menu), it ends up toggling itself back on a few hours later without my consent. Is that a common issue?
I went on the google settings page as well and unticked the two options to verify apps and send analysis info, and the funny thing is that merely accessing that page without changing the settings (and when they are already unticked) will automatically toggle the "verify apps" setting in the main security menu on the tablet. Although even if I dont visit that page, leave them unticked there and have it unticked in the main security menu, it will still toggle itself back on a few hours later in the main security menu.
What's going on here? Is google pushing that option to be on at all time to scan your apps regardless of users choice?
Has no one heard or experienced this issue?
To the people reading this who are using Kitkat, does your "verify apps" in the general menu remains unticked for extended periods of time without ticking itself back on? If so, do you have the latest versions of google playstore and google services? (can you even use old versions of those anyway? mine seem to auto update despite me having auto update disabled in the play store)
Anyone has any idea what is causing my issue and how I could solve it?
I just noticed this happening to me. It seems that if I uncheck it, then run the play store app, "verify apps" is checked on again. I don't know how to keep it off.

Trouble with notifications

Having trouble when phone has been in sleep for half hour or more. Notifications coming through wifi are not working. I've being trying to solve it since yesterday but I'm not having any luck.
I've made sure the apps in question are on auto start in permissions, turned off ultra long standby mode in battery power management settings and set the apps to be exempt from cleaning in app protection settings and even turned off 'align wakeup' in power management, and of course wifi is set always on.
Phone is x820 model running fresh china 17S rom, to which i manually installed google play, gmail, bbm apps.. bbm and gmail are the apps in question are the ones not getting notifications, even though phone can receive an sms messages no problem, weirdly even receiving an sms doesnt spring the other notifications to work, also when turning the screen back on notifications still don't come for up to ten minutes even though wifi is working fine.
Any help would be really apreciated, thanks
Hi,
I'm in the same situation as you.
Also my calendar doesn't want to sync. I've flashed phonesky.apk for google apps but it doesn't contains google agenda sync adapter.. so no agenda sync
I've some app which is always run but seems to be cut by the system
Also have a lot of start up app (reboot) but nothing start huhu
17s china
Yeah it's pretty odd. Maybe the trying the Indian rom is the solution.
Generally the settings for notifications should be done in this way:
1. Check that notifications for the desired apps are ON under the menu Settings - Notification Management
2. Allow the apps to start automatically under the menu Settings - Permissions - You have allowed ... apps to auto launch
3. Disable the auto cleaning of the apps under Phone manager - Power Saving Management - App protection
I have Lock-Screen cleanup unchecked, Ultra-Long standby during sleep checked, Align wakeup checked, Clock night-alignment mode checked.
In this way I have no problems with notifications with whatsapp, viber, e-mail (I'm using yahoo mail with the stock email app), fb messenger, Facebook.
If the above are done and stil there are no notifications, then check in the app itself. The last but not least, reflash the firmware.
valy_cta said:
Generally the settings for notifications should be done in this way:
1. Check that notifications for the desired apps are ON under the menu Settings - Notification Management
2. Allow the apps to start automatically under the menu Settings - Permissions - You have allowed ... apps to auto launch
3. Disable the auto cleaning of the apps under Phone manager - Power Saving Management - App protection
I have Lock-Screen cleanup unchecked, Ultra-Long standby during sleep checked, Align wakeup checked, Clock night-alignment mode checked.
In this way I have no problems with notifications with whatsapp, viber, e-mail (I'm using yahoo mail with the stock email app), fb messenger, Facebook.
If the above are done and stil there are no notifications, then check in the app itself. The last but not least, reflash the firmware.
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Click to collapse
thanks for the info, you may be right that it is bbm and the specific gmail account playing up, the phone is for my son and on his old phone was getting @1000 notifications gmail a day lol, i cleaned it up and maybe that's made that gmail acount weird for now.
anyway can i ask what rom you are running, thanks
meangreenie said:
thanks for the info, you may be right that it is bbm and the specific gmail account playing up, the phone is for my son and on his old phone was getting @1000 notifications gmail a day lol, i cleaned it up and maybe that's made that gmail acount weird for now.
anyway can i ask what rom you are running, thanks
Click to expand...
Click to collapse
Chinese 17s rooted
valy_cta said:
Chinese 17s rooted
Click to expand...
Click to collapse
It's seems when my screen is off, the data is also off because i've shown 0.00kb/s when there is a connection to internet (wifi or data)
but when i turn it on, 1 sec later it show 0.00kb/s so when screen is off, no data ??
ogy_j said:
It's seems when my screen is off, the data is also off because i've shown 0.00kb/s when there is a connection to internet (wifi or data)
but when i turn it on, 1 sec later it show 0.00kb/s so when screen is off, no data ??
Click to expand...
Click to collapse
If your data will work all the time, then the battery will be drained fast. The phone connects from time to time to the Internet and then you'll get the necessary notifications. I cannot tell you how often is this, but you can decrease the time by deselecting Align Wakeup in Power Saving Management.
I am not sure that the way described above is correct, so if someone knows differently, please state.
edit.. thought i found a workaround, but I jumped the gun. Still trying to work this out.
I'm giving up, thinking about sending phone back under the reason of not fit for purpose
Maybe we need to try cuoco rom.
I've installed gapps by myself so maybe they is a bug with it
I've been testing WhatsApp all night, checking every hour if a message will get through and so far it has.... but i bet as soon as i post this it will stop working, that's the luck i seem to have lol
oddly on 19S rom WhatsApp is automatically set up to lock itself in memory, with the lock sign in recents screen, and autostart enabled in permissions
edit, put the phone in airplane mode while i slept, turned airplane mode off and now whatsapp won't get notifications even with the screen on unless i open WhatsAppl
I'm sure it shouldn't be this hard

how can I stop this notification??

I get this daily notification to enable location services so it can update the network time even though I already have the system setting to update network time automatically.
It is coming from the phone as you can see and it still rings and vibrates even though i have them off.
I spent an hour on the phone with huawei today and they said it must be an app requesting the location which doesn't make sense to me as it says it is to update the network time (which I already have on).
I have never had a phone insist I turn on location services with a daily reminder before.
Just turn it on and leave it...it helps with many things that the phone does...maps, third party apps that find cell towers and WiFi hot spots, and of course what time zone you are in.
thanks, but I want to know how to stop the phone from asking me to turn it on every day, I don't want my gps on 24/7
Turn off automatic time and automatic timezone?
Sent from my BLA-L29 using Tapatalk
Any luck with this? I've got this damn annoying notification popping up every few hours or so too.... Have tried manual date and time adjustment. Also tried unticking all notifications managements within and it still shows up
MTECHNIC36 said:
Any luck with this? I've got this damn annoying notification popping up every few hours or so too.... Have tried manual date and time adjustment. Also tried unticking all notifications managements within and it still shows up
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Click to collapse
Same here. On my mate 20 x. I googled this and found this thread.
Any luck?
I'm also experiencing this, I tried the same things as other posters here but still haven't found a way to stop this annoying daily notification. I'm on a Huawei P20 Pro.
Try turning off automatic time zone (whatever it's called in your settings)
Wrong.
I, too, am having this problem (also - as yet - without resolution) on Huawei.
I believe this problem (for me) is BECAUSE I have "automatic update" for Time/Clock turned off, and GPS turned off, BUT Google Services wants it/them turned on (by default). Indeed, I am lead to believe that you cannot remove Google Services from Android, while disabling Google Services is not effective. Love, Fred (not my real name).

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