Screen shows up when locked... - Huawei Mate 10 Questions & Answers

Hi guys,
I got my mate 10 pro a few days ago...and today for some reason, the screen is showing up when the phone is locked... it comes back up every 2 minutes or so....
just wondering whether anyone is experiencing this... ? Is this a common bug? It is frustrating and annoying, probably have to take it to the service center and have it exchange....

robtheboss said:
Hi guys,
I got my mate 10 pro a few days ago...and today for some reason, the screen is showing up when the phone is locked... it comes back up every 2 minutes or so....
just wondering whether anyone is experiencing this... ? Is this a common bug? It is frustrating and annoying, probably have to take it to the service center and have it exchange....
Click to expand...
Click to collapse
Not a common bug for sure...
Did you install a specific app since it happened?

Related

[Q] The keyboard background light(X10 mini pro)

Hi! I had this problem a long time now.
The keyboard background light is stronger on the left side, than on the right side of the keyboard.
Am I the only one with this problem?
Please can someone help me.
Regards Paul
Same issue. I was told to reflash but I haven't done that yet.
Same problem here =(
On my keyboard right side has almost no light. And vibration is not working. So I just turn the light off.
got exactly the same problem, dont see how a reflash or hard-reset would help.
drdownload said:
got exactly the same problem, dont see how a reflash or hard-reset would help.
Click to expand...
Click to collapse
it won´t. it is a hardware problem.
you could probably try take it back to the retailer you bought it from.. They might but most likely won't do anything.
Got not problems here. Had this phone for 2 months now. Maybe it happens over general wear and tear?
mine is at the TS atm because of the keyb light and wifi problems. i'll let you know if they solve the problem
Hey, that's happens to all SE phones FYI all of you, u can ask some of ur friends with other SE phone and its always stronger keyboard light on the left
Sent from my Sony Ericsson Xperia X10 Mini Pro using XDA App
R3MaK3R said:
you could probably try take it back to the retailer you bought it from.. They might but most likely won't do anything.
Got not problems here. Had this phone for 2 months now. Maybe it happens over general wear and tear?
Click to expand...
Click to collapse
I would attribute it to the overall build quality and not to wear and tear, as mine lost vibration and got problems with keyboard light in less than 2 weeks, during which I practically never used the phone.
So if almost everyone has it, maybe It's the placement of the LED in the keyboard?
palle14 said:
So if almost everyone has it, maybe It's the placement of the LED in the keyboard?
Click to expand...
Click to collapse
my solution is: don't look at it more than 1 minutes...the difference getting worse ^^
angry.scapula said:
my solution is: don't look at it more than 1 minutes...the difference getting worse ^^
Click to expand...
Click to collapse
Turn it off and forget it.

[Q] problems with touchscreen ?!

i buyed a htc 7 mozart but i have some problems but only sometimes...
when i want to unlock the phone ..i swipe my finger from the botom to top but the scren moves only a little like i swaped only half of the screen
and when some 1 calls me ,again same problem..sometimes it work sometimes not
what is the problem ?
Same here
I and two friends have the same problem, the screen is slow to activate it seems.
it takes a couple of tries for the touch to react after turning the screen on, no matter if its from the normal "sleep", after talking on the phone, or when ever the screen has been turned off and then started in any way.
I had the problem before bot it dissapeared, and now it is back after i replaced my digitizer.
My friends phones have not been tampered with, and only one of them still has the problem.
Could problems with the proximity sensor and/or grounding be related to this problem?
Does anyone know what the reason for this delay is?
The same happens to me occasionally.
When it happens, slide the left side of the screen and works without problems after 5s, works well.
Its a problem that I hate very much.
Also another problem that happens when I open something and turn on the gps, I close the program and have a battery of abnormal wear.
Sorry bad english
ssj3g0ku said:
i buyed a htc 7 mozart but i have some problems but only sometimes...
when i want to unlock the phone ..i swipe my finger from the botom to top but the scren moves only a little like i swaped only half of the screen
and when some 1 calls me ,again same problem..sometimes it work sometimes not
what is the problem ?
Click to expand...
Click to collapse
I have the same problem, hardware, for one.OK.
Same goes for me! I think it should be hardware problem. As stated, we should always swipe the left side of the screen whenever we unlock!
Same problem here. Weird thing is that its only there for a couple of days... Maybe cause of all those updates lately? Anyone can comment if resetting to the factory defaults helps?
fixed it..
well ive updated the phone and since then it works.. amazing
the same problem of my classmate's Mozart
ssj3g0ku said:
well ive updated the phone and since then it works.. amazing
Click to expand...
Click to collapse
Which update did you install to your phone?
This problem started on mine after nodo... Sometimes over 30 seconds before the rh side of the screen becomes live...
I have the same problem!!!.
I think to go to HTC Service Center on the tuesday.
in addition, i have problem about music control on the lock screen too.
worker_x said:
Which update did you install to your phone?
Click to expand...
Click to collapse
the lastest with zune... 7.0.7392.0
see this topic: http://forum.xda-developers.com/showthread.php?t=900319
does problem occur to all devices?
ssj3g0ku said:
the lastest with zune... 7.0.7392.0
Click to expand...
Click to collapse
Thank you very much. I will try to install it and see what happens
same problem here,and mine version is TM De ,i flashed the latest rom 7392 of mozart,still have this problem.
esp someone call me and finish a call
tonychou said:
same problem here,and mine version is TM De ,i flashed the latest rom 7392 of mozart,still have this problem.
esp someone call me and finish a call
Click to expand...
Click to collapse
The only solution that worked for me, is installing this rom:
RUU_Mozart_TMO_DE_1.28.111.03_5.52.09.16_22.33a.50 _RELEASE
from http://forum.xda-developers.com/showthread.php?t=857561
After that, i installed the available updates through Zune, all works smoothly now.

touches not always registering... Very annoyed

Hey friends,
Just got the phone a few days ago and I've noticed that often the first tap on the screen is not registered. Tried turning off pocket mode, didn't help.
Does anyone have the same issue?
Thanks for your help
exxi said:
Hey friends,
Just got the phone a few days ago and I've noticed that often the first tap on the screen is not registered. Tried turning off pocket mode, didn't help.
Does anyone have the same issue?
Thanks for your help
Click to expand...
Click to collapse
Nope, super responsive for me. I think you should send it to the Huawei Service Center.
To me it seems like a software bug. I've seen posts about the mate 9 where people had the same issue
exxi said:
To me it seems like a software bug. I've seen posts about the mate 9 where people had the same issue
Click to expand...
Click to collapse
For me my mate 9 was never really cured, still touch problems slightly but my 10 and 10 pro are lovely
Strange enough my 10 has the problem, would love to hear from anyone having the same problem
My Mate 10 is smooth and catches everything.
My Mate 9, however, would randomly register a click when I was scrolling. Very annoying.
I will return my phone because of this problem
Very much responsive
nomipakistanli said:
Very much responsive
Click to expand...
Click to collapse
Try scrolling and tapping at the same time. Maybe it's even a software issue?
exxi said:
Try scrolling and tapping at the same time. Maybe it's even a software issue?
Click to expand...
Click to collapse
All looks fine on my side..
Other than the Facebook feed. Not loading and neither showing pics. Looks like ****. Tried Uninstall and install. Same problem.

Mate 20 Pro Vibration Weak

Hi guys, just sold my old phone to get a mate 20 pro. Impressive device, but I noticed a really weak vibration. Anyone else or is just my impression?
ZetaKappa said:
Hi guys, just sold my old phone to get a mate 20 pro. Impressive device, but I noticed a really weak vibration. Anyone else or is just my impression?
Click to expand...
Click to collapse
Nope, it is really weak vibration.
this was discussed here and every other forum for this device so hello it's 6 months later do your research 1st
Mine is ok I can here it buzzing on the desk or in my pocket, it's not like we need a blow your d#$k off setting. ??
vandal4e said:
this was discussed here and every other forum for this device so hello it's 6 months later do your research 1st
Click to expand...
Click to collapse
I did it, maybe i didn't notice. Like i didn't noticed your previous reply about checking the device at the store. lol
well it's yours to behold with all of the bells and whistles, you will likely see why this device forums aren't particularly active
Ahaha thanks dude

Any chance of salvaging my screen?

My Mate 10 Pro was working beautifully when I started taking pics and it glitched out. I rebooted and now if my screen brightness is over about 40%, I have a super bright green light on the bottom of the phone. And the whole screen seemed to have very subtle "screen door" effect. It's just enough to make using the phone pretty annoying. Everything else seems to work fine.
Any idea what have happened or if there is any chance the phone will come out of this?
I really liked this phone. I'm tempted to buy another to replace it and see what I can get on ebay for this afflicted phone. But I'd be really pissed if the same thing happened again. I haven't been able to find anything online suggesting this is a problem for this phone, so I'm assuming it's a fluke. Anyone aware of Huawei having a problem with these screens?
jimberkas said:
I really liked this phone. I'm tempted to buy another to replace it and see what I can get on ebay for this afflicted phone. But I'd be really pissed if the same thing happened again. I haven't been able to find anything online suggesting this is a problem for this phone, so I'm assuming it's a fluke. Anyone aware of Huawei having a problem with these screens?
Click to expand...
Click to collapse
It has happened on Mate 20 Pro at least.
And at least one Mate 10 Pro: https://forums.androidcentral.com/h...855049-huawei-mate-10-pro-screen-problem.html
https://forum.xda-developers.com/mate-10/help/mate-10-pro-display-problem-t3737958
thanks. my problem seems a bit different. Guess I'll roll the dice and buy another Mate 10 Pro.
jimberkas said:
thanks. my problem seems a bit different. Guess I'll roll the dice and buy another Mate 10 Pro.
Click to expand...
Click to collapse
Are u not on warranty of any kind? That's free replacement if it's not physcial dmg

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