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I've had my SGS2 for several months now and haven't had too many issues up until 1-2 weeks ago. I have Hotmail setup with EAS and push on the phone and normally I'd get through a day without charging my phone. However about 2 weeks ago I was overseas and had no internet coverage, I added a couple of contacts in and 1/4 of them synced. The other 3 haven't no matter what I tried (Editing, deleting & re-adding via Vcard, deleting and manually adding) which I think *may* be a possible cause of Exchange consuming a lot of battery power.
Anyhow I installed BBS as the phone battery graph shows the phone being awake a lot, and sure enough Exchange is causing a lot of wakes, but there's also wakes I have no idea what they are from.
Does anyone have any suggestions on fixing Exchange & my battery issue? Screenshots attached.
Install CPU Spy for the store. It'll probably show your phone is not using its deep sleep state, may be not even the lower CPU frequencies either.
This happened to me once also, and the problem was with the Mail Exchange as you're guessing.
One quick way to diagnose that is to do the following.
Go to
System Settings --> Applications --> Running
Find Email and Exchange Services, click on it and Stop everthing you can.
After confirming these services have stopped, go back to CPU spy, click on your menu soft key, and Reset Timers. This will clear the times your phone has spent in each CPU state. Now, exit CPU Spy, lock your phone and return in 10 mins or so. Open CPU Spy, it should show that for most of that time your phone has been in Deep Sleep and has used the lower CPU States a little bit also.
When this happened to me it got so bad that the phone was continously 'locked' on 1200Mhz. Stoping Exchange services was the only way it would 'unlock'.
I had the LUXURY of having being able to reflash my rom and getting rid of the problem (which may have been caused when i updated my rom without wiping), but i don't think you are rooted / using a custom rom.
In which case it's probably a good idea to find your Email and Exchange app in --> Manage Apps --> All, and clearing Cache and Data for both. Note you'll loose all your emails and settings, (which you'll be able to retreive when you resync it etc).
I was having same problem with the stock email. My battery which used to last about 12h heavy usage now doesn't last 7h idle. I fully charged last night and removed from charge before going to sleep, woke up this morning battery was drained.
The exchange email program wasn't allowing the system to deep sleep which was being a pain, after much reading everywhere I decided to delete my exchange accounts (hotmail, gmail), clear the cache and restart the exchange config.
At the moment, seems to have worked but many people who have done this have said that with the time the problem will return so it's not a fix really.
I'm willing to see how long it will work, give it a try as well.
If doesn't work, try K9, touchdown or a any other alternative email client of your like but don't forget to remove your account from the stock. When I removed my accounts from the stock email program, my battery went only 2% down in over 2 hours.
O_Kara said:
I was having same problem with the stock email. My battery which used to last about 12h heavy usage now doesn't last 7h idle. I fully charged last night and removed from charge before going to sleep, woke up this morning battery was drained.
The exchange email program wasn't allowing the system to deep sleep which was being a pain, after much reading everywhere I decided to delete my exchange accounts (hotmail, gmail), clear the cache and restart the exchange config.
At the moment, seems to have worked but many people who have done this have said that with the time the problem will return so it's not a fix really.
I'm willing to see how long it will work, give it a try as well.
If doesn't work, try K9, touchdown or a any other alternative email client of your like but don't forget to remove your account from the stock. When I removed my accounts from the stock email program, my battery went only 2% down in over 2 hours.
Click to expand...
Click to collapse
Ok, last night the exchange has started playing around again. Deleted my accounts and installed Touchdown.
It has made a incredible difference, in 4 hours my battery has gone down 8%.
My only problem with touchdown is that it doesnt push emails to my both accounts simultaneously, I need to physically switch account to receive those emails.
I also tried K9 but as I couldnt set up my hotmail account it didnt work for me.
Hi, i have a new Amazfit 2 Stratos with official international firmware US FW (2.3.2.7) and noticed cases where the battery would rapidly drain within hours, for example I would go to sleep with 60% battery and 6-7 hours later it would be on 5%...
I then noticed that if i reset the device, the rapid battery drain would stop, for example i noticed a rapid drain of 10 % an hour, so i reset the device and it stopped draining the battery...
Which made me think there is a stuck process or some firmware issue that keeps draining the battery, and I now reset my device every morning which makes it lasts days.
Anyone else noticing battery drain issues?
Having the same issue. What watch face are you using? I'm trying to narrow down the issue.
I've noticed the same after converting from Chinese to US. I'm thinking it might be caused by WiFi (or something using it) as it didn't start happening until I added my network.
...
try to install Task Manager and you can kill some processes which are maybe draining your battery. I use it as i have plenty of apps there.
I found the cause - the data sync. Each time you access the app on your phone, it syncs the data.
When you disable the wifi/data connection on your cell and access the app (while watch is paired), it tries to sync and fails. Problem is that it seems to be stuck in a loop until data connection is available and by then the battery depletes rapidly.
Solution - don't access the app while there is no connection in your phone to wifi/data.
Not sure if this is the only case when the watch syncs data - it might be syncing it automatically each day at a specific time - will post more info if i find out.
I also don't know if this bug is caused by the new firmware or not because i received the watch only last week and immediately updated to the new version based on the notification in the app.
It seems there is also a difference in battery use when using different watch faces. For example, I've observed that a watch face with no temperature will consume less battery than with a watch face with a temperature reading.
Anyone with similar experience?
I've bought an Amazfit Pace that sufered from same issue, te battery starts to drain all the way down in a couple of hours, so i returned it and decided to buy the Stratos, and guess what?
I have exact the same issue.
Tryed some things and i think the cause is related with smartphone bluetooth, in my case OnePlus 5T bluetooth.
If i desconnect smartphone bluethoot it stops draining, if i put it on again it starts draining again, if restart smartphone it stays good until it happen again next day or so.
Problem with battery discharge Amazfit 2
Hi, I also have a battery discharge problem. The watch battery will start to discharge quickly when I turn on the amazfit application on my phone. When the phone is restarted and I do not go to the Amazfit application, the watch connects everything works and the flashlight is ok, I turn on the application amazfit and the torch goes down. Tonight I put the plane on the phone and plugged in only the bluetooth and my watch was discharged in the morning. The red bar at the bottom of the amazfit app only appears when I'm not connected to the internet, I'm connected all the time. I have amazfit 2 China, recorded by Rom 2.0.14.0, Amazfit Watch 3.0.0 and HUAWEI Mate 10 lite
So it has exactly the same bug as the first one... (and I have it on my wrist). Well time to go back to regular (but expensive for nothing) watches
You may want to check this post/thread:
https://forum.xda-developers.com/sm...ain-issues-t3636166/post76189539#post76189539
Basically what usually cause these problems are wither data sync issues or a problem with Bluetooth/WiFi.
paulomodesto said:
I've bought an Amazfit Pace that sufered from same issue, te battery starts to drain all the way down in a couple of hours, so i returned it and decided to buy the Stratos, and guess what?
I have exact the same issue.
Tryed some things and i think the cause is related with smartphone bluetooth, in my case OnePlus 5T bluetooth.
If i desconnect smartphone bluethoot it stops draining, if i put it on again it starts draining again, if restart smartphone it stays good until it happen again next day or so.
Click to expand...
Click to collapse
I noticed the same issue with my pace on my OP5 after à phone update. Tried to reset, pair un pair still the same.
Issue was removed after oxygenos 5.1.0 but immediately back after last oxos 5.1.1
To move on I paires the watch to my xiaomi mi5 on global stable rom Android 7, all is fine.
Seems many phones are bt broken with oreo.
Envoyé de mon ONEPLUS A5000 en utilisant Tapatalk
I think too, that this is some sync related issue. If I check the watch data in the Amazfit app, then the watch starts to drain with 2-3% per hour. However if I exit the app and turn off Bluetooth on the phone till the notification icon and the watch show disconnected and then turn back BT to get the watch connected again, the battery consumption goes back to normal.
Opening the app again starts the battery drain issue again.
I wrote it already in another thread here, I own an Amazfit Pace, of course with battery drain issues. So I tested a bit. When the phoneapp is syncing it shows an information field at the bottom, this field becomes green when finished. But a few seconds later another datasync is made, not shown in the app but indicated by network speedmeter in androids statusbar. I think weather is syncing there but if you aren't aware of this and close the phoneapp before this second sync is finished, the watch runs into battery drain.
Since I wait 10 seconds after the app shows the green sync complete field I never had drain issues again.
amazfit watch app
I have the opposite problem. My phone battery drains like crazy. I have the Stratos for 2 days /int. version/. It works great, battery life is excellent. I suspect the Amazfit Watch App /Android/ is the culprit. I have to charge my phone 2-3 times daily??!
I think my Stratos worked fine until I activated the 'continuous HR' feature (and switched it off again). Before that, it would easily last for 5 days on a full charge. But I also get these fast drains now.
I restarted the watch a couple of times, let's see if this did it.
I've had the same issue a while ago (also after testing the continuous HR feature), and there I really had to reset the watch and reboot 3 times to get it back to normal again.
nickyzweb said:
I have the opposite problem. My phone battery drains like crazy. I have the Stratos for 2 days /int. version/. It works great, battery life is excellent. I suspect the Amazfit Watch App /Android/ is the culprit. I have to charge my phone 2-3 times daily??!
Click to expand...
Click to collapse
Something is breaking the Bluetooth connection between phone and watch, the most common cases are WiFi interferences (test with phone in Airplane mode and only BT on and see if battery usage is OK on phone) or corrupted data when syncing to the cloud (open Amazfit app and check if syncing is OK - you should see a green bar at the bottom -, you may need to unpair - it will delete all data on watch - then pair again and answer NO when it asks to restore old data).
Indeed seems bt is corrupted. When draining occurs, even if I switch off the bt from the phone, the icon on the watch says it is still connected. Again for me this does not occur on nougat, only when pairing with oreo device.
lfom said:
Something is breaking the Bluetooth connection between phone and watch, the most common cases are WiFi interferences (test with phone in Airplane mode and only BT on and see if battery usage is OK on phone) or corrupted data when syncing to the cloud (open Amazfit app and check if syncing is OK - you should see a green bar at the bottom -, you may need to unpair - it will delete all data on watch - then pair again and answer NO when it asks to restore old data).
Click to expand...
Click to collapse
Envoyé de mon ONEPLUS A5000 en utilisant Tapatalk
I also have battery drain problem. Every setting is swithed off, no connection to the phone but in activity mode (cycling) I get 1h 30m of battery life.
Mihakol said:
I also have battery drain problem. Every setting is swithed off, no connection to the phone but in activity mode (cycling) I get 1h 30m of battery life.
Click to expand...
Click to collapse
Did you find a solution or did you send back the watch ?
so until how do not know what is the culprit?
mine one can last one day......
Hello,
in Germany, last night clocks were adjusted at 3:00am to 2:00am due to dayliht saving. My Android phone switched the time instantly, my Amazfit BIP ignored it, even at 11 am, the time was still faulty, syncing with the Mi Fit app didn't help. The only thing that helped was to unbind and rebind the BIP to the phone
This is really a pitty, I wonder how often at all the BIP does syncronize at all, and why the people developing this piece of software are so ignorant not to implement the most obvious use-cases.
Any tips and hints how the time sync behaviour can be improved? Thanks!
Turn off and then on the Bluetooth. That's all. Works every time. I travel a lot and that's what I do to sync the time when I change timezones.
Sent from my Huawei P9 using Tapatalk Pro
A lot Xiaomi/Amazfit Products (Miband, Bip, Cor etc) has to connect one time to mifit after time change to get the right time again! I use mifit since a few years now and i‘ve never a problem with the time change!
I tried reconnecting bluetooth as well as syncing in the MiFit App, both did not help. Only unpairing and repairing solved the issue Even if these two did work, it is a shame that things like that do not work automatically out of the box...
Hello, i have same issue. Just turn off and on your bip and it solve the problem.
Restart the phone
I had same issue today and restarting the phone connected to my BIP solved the issue instantly. Hope it helps!!
4 years later and my brand new Amazfit Band 7 ignores daylight saving even after a full shutdown. Disappointing indeed because (almost) all my devices, clocks, watches use either DCF or NTP to avoid this issue in the first place.
Hi Guys
I have an Amazfit GTS 3 and use it with the Zepp App on a Galaxy S10. I have the problem that the Zepp App suddenly drains my Battery in the Background while I don't use any specific feature on the Watch. I use the watch for showing me Notifications but I have set it to just let some Notifications through that I want. I have reinstalled the Zepp App but nothing changed. Does anyone know this problem and how to solve it.
Thanks
I had this issue with my GTS 3 and Samsung Galaxy S8. Just unpair my watch and waited for 1 month. Latest FW fix this issue. I recommend you to update Zepp app and watch firmware to latest version.
I will do that. Thanks a lot.
Same problem here with the latest Zepp app v7.2.9 on a Google Pixel 6a phone, watch firmware is up to date. It's the app that uses the most battery and does not let the phone go to sleep, there's a wakelock from the Zepp app that keeps the phone awake for hours.
I contacted Amazfit support but they are not helpful at all. Disappointing because the watches are decent, the watch battery life is really good, but the software on the watch and phone is full of bugs, some I can live with, but things like battery drain I will not tolerate.
Intrestingly, my problem resolved itself after some days. Maybe it is because I put the app into the Standby for not frequently used Apps in the Samsung Battery settings. I still get all the push notifications to my watch. I don't know if the Google Pixel Phones have such a Feature or if my problem got resolved in another mysterious way, but maybe it could solve your problem aswell, if you put the app into Standby.
I have the Zepp app battery usage set to Restricted and it still doesn't help. But you are correct notifications still come. Anyway, we should not have to set it to Restricted, this is clearly a bug in the Zepp app.
Having the same exact issue starting just a couple of days ago. Tried uninstalling the Zepp app, removing Bluetooth connection on phone, put the Zepp on Sleep or even hard stop, but nothing seems to work.
What I just did was to remove the watch from Zepp app and leave the app alone on the phone and see if somehow the connection between Zepp and watch is causing the battery drain on the phone.
BTW: I just upgraded the latest firmware on the watch and the Zepp app was just installed from PlayStore.
Hope someone knows how to fix this annoying issue. I like the watch a lot, but leaving the app draining the battery is not an option for me.
I fixed it by returning the watch. Nice hardware but garbage software and I don't tolerate battery drain. I reported it to them in Oct, nothing changed in 3 months, clear sign to move on rather than hope for a fix.
Ninja914 said:
Having the same exact issue starting just a couple of days ago. Tried uninstalling the Zepp app, removing Bluetooth connection on phone, put the Zepp on Sleep or even hard stop, but nothing seems to work.
What I just did was to remove the watch from Zepp app and leave the app alone on the phone and see if somehow the connection between Zepp and watch is causing the battery drain on the phone.
BTW: I just upgraded the latest firmware on the watch and the Zepp app was just installed from PlayStore.
Hope someone knows how to fix this annoying issue. I like the watch a lot, but leaving the app draining the battery is not an option for me.
Click to expand...
Click to collapse
Hello, I have the same problem with the GTS 4 mini.
Has removing the watch from the Zepp app had any effect?
Have you found out anything?
Have you tried installing an older version of the app?
Thank you.
As I already wrote above my problem seemed to misteriuosly resolve itself. I don't really know why and how. I just put the app into the list of standby apps and I still receive all the notifications. However the Bluetooth Connection to the watch draws quite a bit of power. It's quite weird. Some days my phone has good deep-sleep percentages and the other day it drains the battery quite a bit while just beeing in my pocket. I think the WIFI and cellular Connection at where I study has an impact on it. I could write a full thread about my battery life in the everyday life vs at the weekend but thats not the main Topic here. All in all my problem with the Zepp app seemed to have resolved itself but my battery life is still inconsistent. When I look at the wakelocks from the Zepp App a lot of them are caused by updating the weather, so maybe you can try disabling the weather functionality of your watch if you dont regularly use it. And I also recommend to put Zepp into Standby. If that resolves your problem i'm happy and if it doesn't, you can always put the settings back that I recommended.
I hope that I could help you and that your problem got solved.
Have a great day
Fast_Lessy
Thank you.
I have found that if I disable the Alexa connection the issue is completely resolved. This is of course very annoying, because then I can no longer use Alexa.
In the spring this year there were no problems at all. But now it's very unreliable.
Yesterday I pulled down the Zepp view a dozen times and finally it synced my last workout... but without GPS data! I know there was GPS data because I can see it on the watch itself.
Today I could not sync my last workout at all. Previously the Activities menu on the watch said there are a few items unsynced, but now it does not have this message. It's as if it was synced but I don't have data in Zepp.
When I pull down the Zepp view, sometimes it shows no errors, sometimes says "Device sync failed". But it shows battery level correctly and also it is able to ping the watch through Find watch function (the watch vibrates). Occasionally Zepp does the AGPS update of the watch, and the update also sometimes takes multiple tries to complete.
What I have tried these days:
restarting Zepp
restarting Bluetooth and location of the phone
restarting Amazfit
restarting the phone
force-closing Zepp
cleaning Zepp cache
unpairing and repairing Amazfit (had to repeat pairing twice - it failed during the last step when preparing the device)
Watch
Amazfit GTS
Firmware version v0.1.2.05
Phone
Nokia 8.1 Android 11
Zepp
7.0.2-play
Now after having written this, I restarted Zepp once more, and suddenly it synced automatically, loaded the stuck workout with all the GPS data and also did AGPS update. But when I do pull down, it again says "Device sync failed".
Why it's so unstable now? Is the watch dying? Is Zepp glitching? Is it some Android update at fault?
I'm having the same issue. Did you ever find a solution?
Exactly the same issue. Same steps were tried also. Have reported this issue through app. No response. Atleast, it is not me alone. Thanks for sharing this issue.
Hi everyone. I found a solution.
Removed all the cache data and also app data in Android app settings for Zepp.
Then uninstalled Zepp completely.
Then reinstalled Zepp from Google Play.
Then reset Amazfit to factory settings.
Then paired Amazfit to Zepp.
Now it seems to be working again without a hitch for two months.
I suspect, the local database was somehow out-of-sync beyond repair and that's what was messing Zepp and it failed when saving data. So, most likely cleaning all the app data was the main thing, and maybe it would work just fine without reinstalling. At first, I was reluctant to clean the app data because I was afraid I would lose all of my workout history, but fortunately, the app was able to reload it from the server. Of course, I lost all the workout data that was on Amazfit itself.