Poor wifi reception - Huawei Mate 10 Questions & Answers

Hi Guys
I'm having problems with the wifi on the Mate 10 pro, when i'm in the same room it's fine, if i move to a room further away the wifi signal is pretty dismal and wont even load a webpage, i then have to switch to my 4G data plan. In the same room, my S8 note and LG V30 work perfectly , anyone else had this issue ?

No problem here easily getting the full 200Mbs of the 200Mbs account that I have.
Do you run a VPN?

blackspp said:
No problem here easily getting the full 200Mbs of the 200Mbs account that I have.
Do you run a VPN?
Click to expand...
Click to collapse
i wish i got that! No VPN here.

my wifi is very bad, I read that there are enough complaints .
I have changed from cust, I have updated the phone and it is still bad.
my wife has an s8 and conesta with my 5ghz router at 867 mbps, my mate 10pro at 433 and unstable....

Related

PLEASE HELP slow internet!!!

Hi guys I recently have my phone getting very slow speeds, It's a Galaxy S 4G and the top speed is 0.12 Mbps, it doesn't matter which server I use to test is always the same thing I am on simple mobile and my data plan is still functioning well, like yesterday speeds were normal, like 5.00mbps or 8mbps but after that. It just slowed down and it doesn't get back up!, What would it be?.My phone is brand new and has been working like a champ for weeks. when I use wifi is really fast but with the cellular data I have this issue.
Thanks
tichs said:
Hi guys I recently have my phone getting very slow speeds, It's a Galaxy S 4G and the top speed is 0.12 Mbps, it doesn't matter which server I use to test is always the same thing I am on simple mobile and my data plan is still functioning well, like yesterday speeds were normal, like 5.00mbps or 8mbps but after that. It just slowed down and it doesn't get back up!, What would it be?.My phone is brand new and has been working like a champ for weeks. when I use wifi is really fast but with the cellular data I have this issue.
Thanks
Click to expand...
Click to collapse
Did you go over your i think 5 Gig LIMIT and now you're being throttled??
xriderx66 said:
Did you go over your i think 5 Gig LIMIT and now you're being throttled??
Click to expand...
Click to collapse
That,and did you try your phones forum? You might get better trouble shooting there.
This is the vibrant forum.....
Try the samsung galaxy 4g forum
Maybe they throttled you because you went over your limit like the person above said.
You could always call your carrier and ask them.
SamsungVibrant said:
Maybe they throttled you because you went over your limit like the person above said.
You could always call your carrier and ask them.
Click to expand...
Click to collapse
I called and I am not throttled, actually it has to do with the phone or the towers. I need to fix the radio on the phone maybe.
maybe internet have problem!
modem driver?

[Q] MediaPad Honor X1 no bueno on T-Mobile Phoenix. No Internet.

So, I just purchased a MediaPad Honor X1 (3G Only model 7D-501u). My carrier is T-Mobile and I am located in a refarmed/modernized area (Phoenix, AZ). Unfortunately, my MediaPad is not functioning on T-Mobile. I get a 3G signal (and even H+), but cannot get any internet data. I have tried all the APNs (epc.tmobile.com, fast.t-mobile.com, and all recommended combinations in between). But still, no data! I have mobile data enabled, tried both network mode=3G and 3G preferred, tried updating stock firmware to Android 4.4, then back again (couldn't deal with the large font size), still nothing. Voice calls are very inconsistent, most of the time failing before a connection is even made. I tried 3 different SIM chips, and even a brand new one that T-Mobile provided for me, no go.... I have a call into tech support and waiting for some assistance (not that they can help me at this point).
Phone/internet works on 2G/Edge when hardset in the Network Mode, but that is just too slow to feasibly use. Thought it might be a radio problem, but I've tried two AT&T SIMs and Internet 3G/H+ fires right on up with no problems. So good news if you are on AT&T and wan't a MediaPad X1. I got around 4-5 Mbps download..Plenty fast. But I really don't want to switch to AT&T.
Don't think I have any options at this point. I'm trying to communicate with the store in China I purchased it from, but you can imagine how that is going
I love this device. Really! I would definitely keep this as a full-time daily device if I can get this working. The build quality is fantastic (except for this problem of course), screen is great, battery is great, and it's really compact for a 7 inch screen. But.....it doesn't work on the Uncarrier!!
I'll see if the T-Mobile Engineers have any suggestions, and if that doesn't have any positive results, which I'm sure it won't, I will have to try and either get a refund or sell it online! (Any AT&T customers want a good deal on a beautiful 7 inch phablet?)
Sorry for the length of this. Anyone have any experience with this issue, or maybe can anyone out there in Phoenix area validate if their's is working on T-Mobile?
Thanks.
P.S. I have a Huawei Ascend Mate 2....Sweeeeeet device. Love it! But unfortunately it seemed to get smaller the longer I had it. It was time to upgrade to a bigger screen. Anyone else have that problem with your devices shrinking on you, lol?
I'm in the Cincinnati area and haven't had any data all day
Sent from my SM-G900T using XDA Free mobile app
people211 said:
I'm in the Cincinnati area and haven't had any data all day
Sent from my SM-G900T using XDA Free mobile app
Click to expand...
Click to collapse
You on T-Mobile? I received my MediaPad 3 days ago, never been able to get data yet. I'm assuming at this point I never will and am close to moving on. What has your experience been so far overall with the MediaPad?
CaveCreeker said:
You on T-Mobile? I received my MediaPad 3 days ago, never been able to get data yet. I'm assuming at this point I never will and am close to moving on. What has your experience been so far overall with the MediaPad?
Click to expand...
Click to collapse
Yeah I'm on tmobile, but don't have a media pad. I was searching to see if anyone mentioned any data issues on tmobile on xda and found your post. The issue might just be tmobile, not the hardware because I found a lot of people saying the same thing on tmobile' s Facebook page. I also had the icon show up, but no data.
Sent from my SM-T320 using XDA Free mobile app
people211 said:
Yeah I'm on tmobile, but don't have a media pad. I was searching to see if anyone mentioned any data issues on tmobile on xda and found your post. The issue might just be tmobile, not the hardware because I found a lot of people saying the same thing on tmobile' s Facebook page. I also had the icon show up, but no data.
Sent from my SM-T320 using XDA Free mobile app
Click to expand...
Click to collapse
Good to know. I have a ticket in with a T-Mobile Engineer. Should hear back within the next day or so. I will keep you informed of what I am told. My wife has my old Verizon Samsung Note 2 on T-Mobile and it's been working fine. It would also be using the 3G 1900 Mhz frequency. So you would think if the Note 2 Internet is working right now on T-Mobile, my 3G Mediapad X1 should work too. But it doesn't
MediaPad X1 no Internet with T-Mobile wifi hotspot
So on top of not being able to get internet with my T-Mobile SIM insert into my Mediapad, I'm also not able to get Internet when I have my Mate 2 setup as a wifi hotspot and the Mediapad using a wifi connection to the hotspot. Unable to browse to any sites. The Mediapad does get internet while connected via wifi to home router. How strange is that! Again, AT&T SIM works fine.
same problem in Tampa fl
CaveCreeker said:
So, I just purchased a MediaPad Honor X1 (3G Only model 7D-501u). My carrier is T-Mobile and I am located in a refarmed/modernized area (Phoenix, AZ). Unfortunately, my MediaPad is not functioning on T-Mobile. I get a 3G signal (and even H+), but cannot get any internet data. I have tried all the APNs (epc.tmobile.com, fast.t-mobile.com, and all recommended combinations in between). But still, no data! I have mobile data enabled, tried both network mode=3G and 3G preferred, tried updating stock firmware to Android 4.4, then back again (couldn't deal with the large font size), still nothing. Voice calls are very inconsistent, most of the time failing before a connection is even made. I tried 3 different SIM chips, and even a brand new one that T-Mobile provided for me, no go.... I have a call into tech support and waiting for some assistance (not that they can help me at this point).
Phone/internet works on 2G/Edge when hardset in the Network Mode, but that is just too slow to feasibly use. Thought it might be a radio problem, but I've tried two AT&T SIMs and Internet 3G/H+ fires right on up with no problems. So good news if you are on AT&T and wan't a MediaPad X1. I got around 4-5 Mbps download..Plenty fast. But I really don't want to switch to AT&T.
Don't think I have any options at this point. I'm trying to communicate with the store in China I purchased it from, but you can imagine how that is going
I love this device. Really! I would definitely keep this as a full-time daily device if I can get this working. The build quality is fantastic (except for this problem of course), screen is great, battery is great, and it's really compact for a 7 inch screen. But.....it doesn't work on the Uncarrier!!
I'll see if the T-Mobile Engineers have any suggestions, and if that doesn't have any positive results, which I'm sure it won't, I will have to try and either get a refund or sell it online! (Any AT&T customers want a good deal on a beautiful 7 inch phablet?)
Sorry for the length of this. Anyone have any experience with this issue, or maybe can anyone out there in Phoenix area validate if their's is working on T-Mobile?
Thanks.
P.S. I have a Huawei Ascend Mate 2....Sweeeeeet device. Love it! But unfortunately it seemed to get smaller the longer I had it. It was time to upgrade to a bigger screen. Anyone else have that problem with your devices shrinking on you, lol?
Click to expand...
Click to collapse
I have metro pcs ( T-Mobile) had good bandwidth 6\8 MBS but won't stay connected metro put in APN settings witch may it very stable but now only get 20 k witch sucks but always have signal if you get APN settings should solve problem ,metro supports x1

Mate 10 Pro Hotspot issue

Hi, hope I've posted in right place apologies if not!
I can connect devices to my phones hotspot no problem but for some reason the connection/speeds between my phone & PS4 is really low. D/load sits approx 400 kBps and u/load 3 mBps (wifi or USB). I have tried alternating the bandwidth on phone (2.4 & 5ghz) and different channels but no improvement.
Normal tests on phone's 4g (EE) sit around 60/15 mBps.
My previous phone (s6 edge on O2) comfortably worked around 20/4 mBps. Issue is def between Mate 10 Pro & PS4.
Any help gratefully received!
That's very strange, have you tried another device say laptop to see what speeds you are getting?
Sent from my BLA-L09 using Tapatalk
When the home other devices work fine, speeds nowhere near as high as phone's 4G on its own but decent enough ~10mb. At work at minute and signal not strongest but ipad still registers ~4MB download when on hotspot. Still plenty more than PS4 gets. Huawei tech support no help, just passes me to network provider.
From Huawei perspective it's not a Mate Pro fault as it works with other wireless device fine. I will test my PS4 today and report back on my speeds.
Sent from my MHA-L09 using Tapatalk
I do suspect it's something to do with my handset not necessarily the phone model just hoped they may offer some light as to where I should make changes etc.
Thanks I'll be interested to hear what you get and maybe if you could let me know what the settings default too when you connect so I can check that be great!
hotspot and mobile network functionality issues
For some strange reason when the mobile hotspot is turned on the mobile network on the phone which allows me to send text messages and make phone calls seems to fail. Has anybody experienced the same problem? Well I'm previous phones I can have a hotspot on and have up to 4 maybe more devices connect it and still be able to use the phone at the same time, i e: text messages, phone calls, multimedia messages, playing online games on the phone, looking at videos on the phone, even the internet. I think it may be the mate 10 Pro because I have not experienced this problem with any other phone.
Iam experience the same problem I tried everything . nothing helps. I see that iam broadcast my hotspot wifi signal. But no device can connect.
No worry brother, I just back from huawei services center and they well notice Hotspot issue and promise will fix it on next update.

WiFi strength, range, and throughput

Rate this thread to express how you think the Samsung Galaxy Note 9's Wifi performs. A higher rating indicates that it has excellent range, throughput, and signal strength. Like when you're taking a dump in the bedroom upstairs, do your videos have to buffer or do they come through without interruption?
Then, drop a comment if you have anything to add!
Wifi throughput is very bad, constantly drop its speed on WLAN, happens to few. Address?
Wifi signal is excellent. I live in a triplex. On the top floor i workout. I disable the LTE, still can have 2 bars of wifi. The modem is in the first floor.
Used to have an iphone 8 plus. I could never have even a 1 bar of signal.
Guys, before you comment, make sure it's not your router or home equipment causing issues, and not your phone.
GFTB said:
Wifi throughput is very bad, constantly drop its speed on WLAN, happens to few. Address?
Click to expand...
Click to collapse
Need more info, what wireless router do you have? How old is it? How far away are you when testing?
I get my packaged speeds fine! http://www.speedtest.net/my-result/a/4187326458
This is my router https://mikrotik.com/product/RB962UiGS-5HacT2HnT
MartyDingo said:
Guys, before you comment, make sure it's not your router or home equipment causing issues, and not your phone.
Need more info, what wireless router do you have? How old is it? How far away are you when testing?
I get my packaged speeds fine! http://www.speedtest.net/my-result/a/4187326458
This is my router https://mikrotik.com/product/RB962UiGS-5HacT2HnT
Click to expand...
Click to collapse
I have create a thread in Question & Answer but seems like nobody is interested in.
My router are, RT-AC87U and Archer C2600 both on stock lastest firmware. 4 meters from the AP, no obstacle, direct sign. On 5GHz/80MHz, my XZ Premium, Z4 tablet, Nexus 6, iPhoneX have very good connection and would never drop* on either one.
Keep in mind this is throughput of the receiver (here is Note9) is low and kinda unacceptable, it will impact the speed of everything using internet connection. Signal is 4 bars full strength, you can have a look on the pic i posted.
---------- Post added at 02:31 PM ---------- Previous post was at 02:26 PM ----------
I checked that Note8 also had a fewer complain address the wifi issue, nothing related to the signal or reception. Just the throughput/bandwidth was low and probably not fully compatible with Wifi chipset, it sometimes happens with Apple iDevices and Broadcom-used Router.
Just did another test to make sure no updates from Samsung broke anything, and I'm getting 375mbit, which I've seen the note 8 get up to about 350mbit and start maxing out. I have a feeling there's a bit more headroom with my note 9.
http://www.speedtest.net/my-result/a/4187326458
I have a 400mbit connection at home so I'll have to test when I make the next wireless rig up for work, where I'll have a gig to test with!
Really sounds like interference for your problem.
Mate, do me a favor and search for wifi issue with the Note8. Considering not much change physically and internally this year.
Nothing to do with interference, if it does, then not only my Note9 is experiencing it.
The Note 9 is the ONLY device in my home which suffers from poor WiFi speeds. I have 2 access points from UBNT and my wife's iPhone 7 can saturate the connection and peg at the speed caps of my provider (200 down/7 up). My laptop and other WiFi devices can do the same. On the note 9, I can only muster 10 down and 7 up. So it is DEFINITELY an issue with the Note 9 hardware or drivers.
Throughput is the same as my note 8 . All good. Running a t mobile Asus router.
Sent from my SM-N960U1 using Tapatalk
GFTB said:
Wifi throughput is very bad, constantly drop its speed on WLAN, happens to few. Address?
Click to expand...
Click to collapse
I'm having the same issue. Wifi in my home is terrible no matter where I am.
i dont get bad wifi on my note i think its good
GFTB said:
Mate, do me a favor and search for wifi issue with the Note8. Considering not much change physically and internally this year.
Nothing to do with interference, if it does, then not only my Note9 is experiencing it.
Click to expand...
Click to collapse
robroy90 said:
The Note 9 is the ONLY device in my home which suffers from poor WiFi speeds. I have 2 access points from UBNT and my wife's iPhone 7 can saturate the connection and peg at the speed caps of my provider (200 down/7 up). My laptop and other WiFi devices can do the same. On the note 9, I can only muster 10 down and 7 up. So it is DEFINITELY an issue with the Note 9 hardware or drivers.
Click to expand...
Click to collapse
marvv916 said:
I'm having the same issue. Wifi in my home is terrible no matter where I am.
Click to expand...
Click to collapse
So there's definitely something wrong the note 9 then? Even with my stuff is correctly configured, TX powers all set, interference cleared out, sitting on a 80Mhz channel I'm getting 380mbit, -49dbm, and that's shaped by my internet package. My router is reporting it can hit 747mbit on this modulation, which I've attached.
I think you guys need to reassess your wireless networks.
So have 100 mbps internet and hitting 112 on N9. Using Asus rt ac87u with Merlin firmware. Router has always kicked everything away. N9 is getting good connection and has. Better signal in my outdoor shed ( laundry room) than my n8 and s9+ I have not complaints. Some might be having issues but I'm not.
Using 5ghz 80mhz channel.
82mbps on 2.4ghz
Sprint replaced my phone. all is good now.
Mine doesn't do too bad, I do experience slowness with some apps. I circled speeds that are close to my Spectrum connection which is 200/10. I am battled so wifi interference.
I'd figure I'll add to this. My speeds are gig, my computer gets roughly 750-950 on the daily. My phone gets roughly 450-580. Asus rt 87r
Sent from my [device_name] using XDA-Developers Legacy app
My reception is pretty good. My internet speed is 200 Mbps but I'm getting over that.
I too experience slow internet speed on my Note 9. I have created a thread and seems like few others are also facing this issue. I have given my thread URL below.
https://forum.xda-developers.com/galaxy-note-9/help/slow-wifi-speed-t3841900
avengethis1 said:
So have 100 mbps internet and hitting 112 on N9. Using Asus rt ac87u with Merlin firmware. Router has always kicked everything away. N9 is getting good connection and has. Better signal in my outdoor shed ( laundry room) than my n8 and s9+ I have not complaints. Some might be having issues but I'm not.
Using 5ghz 80mhz channel.
82mbps on 2.4ghz
Click to expand...
Click to collapse
Have 150 hitting 178...
I have Fios Gigabit internet. My wifi speeds are solid. A little better on average than the modem in my Note 5. The 2Ghz speeds are an atrocity, but I live in NYC where my neighborhood alone has a higher population than most towns in other states. So heavy interference is commonplace resulting in lower speeds while not plugged in.

5ghz wifi won't connect without settings adjustment

Hey guys,
my Mate 20 Pro won't connect to 5ghz wifi.
I always need to adjust settings in the menu of the router which is inconvenient.
I of course can't do that at every place that I go to.
Especially since many people don't even know how to get there and their log in data.
Is there a fix for that?
Does even anyone else have that?
I have connected my M20Pro to 2 different 5 Ghz wireless access points without issues, both using WPA2 security,
I am having a slightly different problem. My phone will connect to the 5ghz network, but once I am more than 10 feet away the speed drops to almost nothing. The 2.4ghz network off the same router is unaffected. I have tried factory resetting my phone and resetting the router and nothing has resolved the issue.
You can make sure that the WiFi of 5G is hidden, Make sure WiFi is household or public?
I use 5ghz wifi at 3 different locations, no issues. 2.4ghz always has a greater range though. Any issues are with the routers.
Sorry for the late update.
I've got my device replaced because of the green lights at the edge and around the notch.
WiFi works perfectly now.
I get up to 100% of our bandwidth which I haven't seen in any other mobile device.
For me, asking Vodafone to exchange the device was the easiest and quickest way.
I've exchanged the device right in the store and was ready to go.
As I've heard (but didn't need), Huawei offers a similar replacement service.
I was told that I would be contacted later by the Huawei online chat but wasn't since Vodafone was quicker.
This was in Germany. Might be different in other cases and especially countries.
User422 said:
Hey guys,
my Mate 20 Pro won't connect to 5ghz wifi.
I always need to adjust settings in the menu of the router which is inconvenient.
I of course can't do that at every place that I go to.
Especially since many people don't even know how to get there and their log in data.
Is there a fix for that?
Does even anyone else have that?
Click to expand...
Click to collapse
The latest 122 Patch 4 should solve this issue
Ruppi2010 said:
The latest 122 Patch 4 should solve this issue
Click to expand...
Click to collapse
Like I've said, I've got a replacement device because of the green screen issue.
The new device has the best wifi connection I've ever seen.
Don't know if it was the old device or a software issue though.

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