Can't sign in mi account - Xiaomi Redmi Note 4 Questions & Answers

After installing new rom (EU, Stock) i'm not able to sign in my account due to device security info (It says couldn't check device security info) And my device is totally locked.
Last day it was normal.

have you checked your internet connection, and give more info regarding it

Same Here! After flashing another MIUI Rom it won't let me log in into my mi account for the same reason.
But I have also noticed that I am not able to log in into my account from my computer via the browser. Mi Cloud should be accessible via https:// i.mi. com. But - surprise, surprise - it fails also due to a connection error (http 408?).
So I guess, we just have to wait for a fix on Xiaomi's side? Can anybody confirm my observations?

MyNameIsRage said:
have you checked your internet connection, and give more info regarding it
Click to expand...
Click to collapse
I can tell you more. I can't not quit account on old Redmi Note 4 due to network error, can't login on new Redmi Note 4X just by "Authentication error", and even get both them locked after reset the first one. And now I wait for resolution of their problems to get both devices unlocked.
I even wrote support, they told me "we have this issue and working on it". Recommended me try to login after few hours.

i have waited for 16 hours and the problem is still there. Sad!

Server Down
thedark2093 said:
After installing new rom (EU, Stock) i'm not able to sign in my account due to device security info (It says couldn't check device security info) And my device is totally locked.
Last day it was normal.
Click to expand...
Click to collapse
My friend have posting this problem on MIUI Official Forum, and they Dev said it was because server down and will be fix soon
So just wait, or you can back to any custom ROM till this problem fixed

This bug has been confirmed, and they are working on it. Check here: http://en.miui.com/thread-1450041-1-1.html

Can't sign in into MI account
Jeezh said:
Same Here! After flashing another MIUI Rom it won't let me log in into my mi account for the same reason.
But I have also noticed that I am not able to log in into my account from my computer via the browser. Mi Cloud should be accessible via https:// i.mi. com. But - surprise, surprise - it fails also due to a connection error (http 408?).
So I guess, we just have to wait for a fix on Xiaomi's side? Can anybody confirm my observations?
Click to expand...
Click to collapse
Am also in the same shoe as urs, pls a solution should be provided as i cant use the phone for anything, and am loosing out most of my business transactions because I use my phone to transact my business. PLS XIAOMI INC. RECTIFY THIS PROBLEM FROM YOUR END, I cant login on phone and can't login via web, saying too many login attempts even after 24hrs, same issue. one more thing, there should be an active email support for users to contact

Hello my mi accout is happens "Couldn't check device security info". I can't log into my mi accout and skip it too. Please help!

thedark2093 said:
After installing new rom (EU, Stock) i'm not able to sign in my account due to device security info (It says couldn't check device security info) And my device is totally locked.
Last day it was normal.
Click to expand...
Click to collapse
I have the same problem now, do we happen to have a solution for this now?

my account.xiaomi.com error was Couldn't sign in (undefined). Had to provide different email address (domain).
incredibly could not sign after many tries:
- success but email never arrived via VPN IP to normal email accounts
- "Couldn't create account, try again later" from Tor IP
- "Couldn't sign in (undefined)" with email from domain they can't recognize (domain is not .com etc)
- "Couldn't sign up(undefined)" when using temporary email from their known list
- success with a fake gmail account (standalone, not "connected") via VPN IP
but then again, can't login Mi Home.. this company sucks.

Junaidh junu said:
Hello my mi accout is happens "Couldn't check device security info". I can't log into my mi accout and skip it too. Please help!
Click to expand...
Click to collapse
maybe we have to use redmi website 1st, and then get the account verification and then we log, and get username / account number from mi account , and then applicate-that username number and password to log-in..
i hope you succeed as i am...

adiyugo said:
maybe we have to use redmi website 1st, and then get the account verification and then we log, and get username / account number from mi account , and then applicate-that username number and password to log-in..
i hope you succeed as i am...
Click to expand...
Click to collapse
I don't know what are you talking about but please explain in more detail it may help many people having the same problem including me

Click on "Forgot Password" and then press "Skip" button.
​​​voila
​​​

Junaidh junu said:
Hello my mi accout is happens "Couldn't check device security info". I can't log into my mi accout and skip it too. Please help!
Click to expand...
Click to collapse
U can skip it by forgot password

1. You need to have a TWRP
2. Using the same rom/fastboot rom, search for the persist.img
3. Copy persist.img to root of the device
4. Boot into recovery (TWRP)
5. On Advanced Terminal type this
simg2img /sdcard/persist.img /sdcard/persist_EXT4.img
then type this
dd if=/sdcard/persist_EXT4.img of=/dev/block/bootdevice/by-name/persist
Reboot

Related

Can't use MIUI due to mi account

I'm not able to use MIUI anymore because of the inability to enter my mi account's password.
So a month ago, I created a new mi account by using my phone number cuz i was not able to unlock my bootloader officially. I then did a factory reset but now whenever i start my phone, it asks for Mi account verification password... So even when i enter the password, it shows incorrect password and i cant get past this part so I'm stuck at this startup screen and cant use my phone at all. I even tried resetting my account password but it says "You've exceeded the number of verification attempts allowed within 24 hours." even after waiting for 24 hours before another attempt. It still shows the same error after a month. I think the reason is not verifying the new number after creating mi account.
I would like to add that I've tried contacting Xiaomi customer service quite a few times but they were of no use so I flashed an early MIUI firmware and i was able to access my phone but it was showing no IMEI number so I unofficially unlocked my bootloader and installed CM13. I'm now on LOS14.1 but wanna switch back to MIUI cuz of camera quality. So is there any way that I can use MIUI ever again?
Please help
Try this. Take out your SIM card and don't enable WiFi at the setup screen. It should bypass the account login page.
theoneofgod said:
Try this. Take out your SIM card and don't enable WiFi at the setup screen. It should bypass the account login page.
Click to expand...
Click to collapse
I tried that as well but it seems that this mi account thing registers itself with the IMEI number so no matter what I do, it asks for the password in the startup.
PPStar said:
I tried that as well but it seems that this mi account thing registers itself with the IMEI number so no matter what I do, it asks for the password in the startup.
Click to expand...
Click to collapse
I really don't know how Xiaomi expect you to login through their system without any SIM/data or WiFi connection.
theoneofgod said:
I really don't know how Xiaomi expect you to login through their system without any SIM/data or WiFi connection.
Click to expand...
Click to collapse
Me neither but there's nothing I can do about it
What version of miui did you install? I have the exact problem and my phone
just sits on my desk since 1 month.
blitzpeace said:
What version of miui did you install? I have the exact problem and my phone
just sits on my desk since 1 month.
Click to expand...
Click to collapse
7.1.8.0
Don't worry Follow this Guide, i personally test it,
From Here
XN Logos said:
Don't worry Follow this Guide, i personally test it,
From Here
Click to expand...
Click to collapse
Thanks. I'll give it a try. Don't have Wi-Fi right now so I'll have to wait for few days I guess.
One question though: After flashing with the oldest firmware, I lose IMEI so do I need to update through Wi-Fi and then create a new mi account?

Forgot MI Account password and SIM card expired

I wanted to install a different rom on my phone because the stock one got very laggy after time, so I went ahead and tried to flash MIUI 9 then it asked me for the account password which I couldn't get, then tried to flash MIUI v7.2.3.0 which doesn't prompt you to login to miui account, it worked but it didin't have internet and my sim didin't work for some reason? in "about phone" it said "out of service"
What do I do now? I want to use my phone but can't because it's asking me to login to MIUI account :\
do you remember in your pc your mi account password?
sure you use a password of the other mail account or game account or similar try to remember.
if you search in XDA other user post the way to unlock this... but i dont like to share this unofficially method.
Chrisis25 said:
do you remember in your pc your mi account password?
sure you use a password of the other mail account or game account or similar try to remember.
if you search in XDA other user post the way to unlock this... but i dont like to share this unofficially method.
Click to expand...
Click to collapse
I have never used the mi account, I only used it 1 time to register in 2016 then never again, I have tried many passwords but it doesn't work, also it has no email attached.
What is the way? Please share
yelo123 said:
I have never used the mi account, I only used it 1 time to register in 2016 then never again, I have tried many passwords but it doesn't work, also it has no email attached.
What is the way? Please share
Click to expand...
Click to collapse
but it has one thing that is certainly attached to it, your phone number.
Unofficialy unlock bootloader and then install a custom rom.

Unable to access MI Account even if the password is right

Hello guys, this is my first post so please forgive me if I'm gonna ask a dumb question.
My situation is I switched from OTA beta ROM to the MIUI 10 stable ROM after it resets my phone the first screen that pops up was "This device is locked" / "This device is associated with an existing MI Account. For security reasons, you need to enter the password to verify the device".
Heres what I did.
1. I open the wifi settings to sign in to my wifi connection
2. I click to the "Activate this device" button. Then it put me where I should put the password. Note: there's no tab or box for the username or MI Account ID.
3. I entered the password of my MI Account. Note: I save it on my computers sticky note so I'm sure I entered the right one.
After those 3 steps, the system says "Couldn't verify MI account ID. Invalid username or password.". So at first I was puzzled so tried to do it 3 times and I turned off the hide password function to make sure that im entering the right password. But after many times of trying, I still can't log in. Then I tried going to "Forget Password".
Heres what happened.
1. It asks me the email address that I used for my MI Account.
2. After I submitted it, it says that they will send an Account Verification Code to my email. Note: I did change the password for my MI Account before this incident so I'm sure that I'm using the same email address on my MI Account.
3. Then I went to my email account but I didn't receive any email after checking everything i.e "Spam and etc.".
4. I thought I did a mistake so I tried it again(Sending the verification code to my Email) but I still received nothing to the point that I've used all my attempts and I can't do it again for 24hrs.
So I tried to log in my MI Account on my desktop because I always save the passwords on the browser to check if I can log in or I cant. So when after trying it says the same thing that the password is incorrect. So I went on my browsers setting and went to "Password" and there I found the saved "Password for my MI Account". So when I turned off the hide password function it shows me that the password I entered on my phone is the same password saved on my computer's browser for my MI Account. So I tried to click the password on my computer's browser hoping that it will direct me to my mi account webpage, But after clicking it, it sends me to an empty page with this "{"result":"error","reason":"expires_in参数不能为空","code":10016,"description":"缺失必选参数"}" .
I really don't know what to do. I tried doing the hard reset option. I wiped my data and then Reboot my device. But even after doing all that it always sends to the "This device is locked".
Im really out of ideas this is my only phone so I was really a bit frustrated and stressed out for not being able to use it. So id like to ask for your guy's help. I hope you can help me with my problem. Even if not I still want to thank you all for spending time to read my post.
I'm having the same problem, did you get a solution?
And I'm having the same problem with my brand new Redmi Note 8 Pro. I think I've changed my password almost 10 times but still, the problem persists.
After setting a super easy passwrod like "J12345678" my problem solved! xiomi really sucks!

[pheonixin]Unable to bind Mi Account

Unable to bind Mi Account with the device: Error Code: 86023
In order to unlock the device using the Mi Unlock Tool, the device need to be bind to the Mi Account in order to get the permission and to successfully unlock the device, this has been the usual protocol in all other Xiaomi phones.
As far as we know, Redmi K30 4G (phoenix) unlocks well, but Poco X2 (pheonixin) cannot be unlocked as of now because of the error.
Steps to reproduce:
1.Go to Settings -> About Phone and tap the MIUI version multiple times to unlock Developer Options.
2. Go to Settings -> Additional Settings -> Developer Options -> Mi Unlock Status
3. Here you can see an option at the bottom to Add account and device, if you tap it, you'll meet an error which says: "Couldn't add. Error code:86023"
Device cannot be unlocked until the account and device gets binded.
I have been trying to unlock since couple of days and getting same error, https://twitter.com/POCOSupport tells me they will call me and help me get this fixed, but so far not received any calls from them. I see you are one of the devs who has received the device from Poco X2 https://www.xda-developers.com/poco-x2-custom-rom-kernel-developer-program/ but how can the miss the point, in order to do any custom ROM development min requirement is unlocking the device and that itself is NOT working.
Hope the guys at Poco will fix this issue soon.
coolcorner said:
I have been trying to unlock since couple of days and getting same error, https://twitter.com/POCOSupport tells me they will call me and help me get this fixed, but so far not received any calls from them. I see you are one of the devs who has received the device from Poco X2 https://www.xda-developers.com/poco-x2-custom-rom-kernel-developer-program/ but how can the miss the point, in order to do any custom ROM development min requirement is unlocking the device and that itself is NOT working.
Hope the guys at Poco will fix this issue soon.
Click to expand...
Click to collapse
Hello there.
That is why this thread was created to mark the issue public. Thanks for the response, everyone with Poco X2 is facing this, Poco will soon be sharing a fix regarding this!
coolcorner said:
I have been trying to unlock since couple of days and getting same error, https://twitter.com/POCOSupport tells me they will call me and help me get this fixed, but so far not received any calls from them. I see you are one of the devs who has received the device from Poco X2 https://www.xda-developers.com/poco-x2-custom-rom-kernel-developer-program/ but how can the miss the point, in order to do any custom ROM development min requirement is unlocking the device and that itself is NOT working.
Hope the guys at Poco will fix this issue soon.
Click to expand...
Click to collapse
Same issue facing..... I donno how many days it will take to resolve issue.. Then we also have to do that waiting time.
Try creating new mi account using new phone number (don't use email) just in the phone (don't use web).
Sign out of it after creating it.
Go bind account again.
Enter newly created Mi Account.
Hope it helps.
Sithu Htun said:
Try creating new mi account using new phone number (don't use email) just in the phone (don't use web).
Sign out of it after creating it.
Go bind account again.
Enter newly created Mi Account.
Hope it helps.
Click to expand...
Click to collapse
Hi,
Thanks for suggestion Sadly it still doesn't work and returns same error
Sithu Htun said:
Try creating new mi account using new phone number (don't use email) just in the phone (don't use web).
Sign out of it after creating it.
Go bind account again.
Enter newly created Mi Account.
Hope it helps.
Click to expand...
Click to collapse
Yup same error... And also tried resetting the phone
Can confirm the issue. Was getting the error code 86023 yesterday but getting "Couldn't verify. Try adding your account and device again."
Edit : Tried to reset and add Mi account again, now back to 86023.
I'm also getting the same 86023 error.
I remember having this same issue with my rn3pro(kenzo) i was able to fix it using a vpn and setting the region to China
apexashwin said:
I remember having this same issue with my rn3pro(kenzo) i was able to fix it using a vpn and setting the region to China
Click to expand...
Click to collapse
Tried, no luck.
Did it work for someone?
kushal.purkar said:
Did it work for someone?
Click to expand...
Click to collapse
Nothing yet, last official reply was from POCO's SM Manager on twitter :
https://mobile.twitter.com/sameer_farms/status/1229676064458211328
Poco GM's latest response on the subject - https://twitter.com/cmanmohan/status/1230011628629815297
Not sure if this is handled by their dev teams in CN/IN.
Hope they address this issue soon.
Is anyone getting different error since last night ??
Kartik kurt said:
Is anyone getting different error since last night ??
Click to expand...
Click to collapse
Nope, no changes. If you delete account, reboot and add account sometimes you will get a different error for a sometime. But eventually you will start hitting same ol' 86023 error.
Updated to 11.0.4 , still not able to link account.
Changelog mentioned Mi link support, I thought it's about unlocking
kushal.purkar said:
Updated to 11.0.4 , still not able to link account.
Changelog mentioned Mi link support, I thought it's about unlocking
Click to expand...
Click to collapse
Updated using OTA or flashed zip?
ir4hul said:
Updated using OTA or flashed zip?
Click to expand...
Click to collapse
OTA.
Well, it doesnt work!!!!
Gives you the same error whether you update through ota or full package zip.
I tried both method n still no fix.

unlock bootloader redmi 5

good morning everyone,
i tried to unlock bootloader from a redmi 5 but can't do it. i passed three days to find a solution.
i tried many way without results.
i installed mi flash unlock but that's telling me that i have to unlock mi status. Every time i did it, i have the same message " connect to network and try again". but i 'm connected on network with wifi disconnect. I can access to my mi account on the net so no problem from this.
i also tried with xiaomitool but i think that the problem is the same.
After my day work, i will try to create another account with my daughter phone number and see if i can fix the problem.
Have you got any suggestions that will help me, please?
i thank you by advance.
Bests regards .
PS : sorry for my english cause i'm french.
Check here if you can locate the phone.
Use an email address rather than the phone number.
If you create a new account choose USA as country.
Do a factory reset.
Check that everything is correct.
Unlock bootloader
Xiaomi Community
new.c.mi.com
Apply for unlocking Mi devices
en.miui.com
ok...
i did a reset factory, create a new account with a us country and a temporary us number.
and that still not working.
i also tried with my wife number and status quo.
i wanted to install twrp but i can't. i have a error message that tell me that impossible.
i red on the twrp page that this redmi 5 got a dm-verity install.
Do you think that could be my problem?
4 days working on this problem and i start to be a litte upset
Any suggestions please.?
i thank you by advance.
Bests regards
I think that as long as I have not associated my mi account with my phone, I could not go any further.
i can"t do anything without this step .
I noticed that when I restored the factory settings, I had Italian applications pre-installed. Do you think this could be the cause?
bibob64 said:
I think that as long as I have not associated my mi account with my phone, I could not go any further.
i can"t do anything without this step .
Click to expand...
Click to collapse
On the screenshot, the network seems very weak.
NOSS8 said:
On the screenshot, the network seems very weak.
Click to expand...
Click to collapse
Good morning NOSS8. Do you think that may be the cause? This evening, I'll try with a better network...
bibob64 said:
Good morning NOSS8. Do you think that may be the cause? This evening, I'll try with a better network...
Click to expand...
Click to collapse
Possible, to try to be certain that the problem does not come from there.
I'll try this evening ...
Thanks !!
Have a nice day.
bibob64 said:
I'll try this evening ...
Thanks !!
Have a nice day.
Click to expand...
Click to collapse
ok...
it's not a network problem. I tried again this morning and it's not that.
Just before, i hade a speed test conection 35mb/s.
I'm still seaching.
since the phone contained Italian applications, I tried to configure it as such but it still doesn't work.
maybe it contains a wrong firmware..??
here are the specifies
Redmi 5(ROSY)
Rom GLOBAL
Check your connection, make sure you are connected to mobile data. Or,
Go to Settings » Xiaomi account.
Tap Sign out. Enter your Xiaomi account password and tap OK.
Go back to Settings and then Xiaomi account.
Sign in to your Xiaomi account. Go to Mi Unlock status and try to add your account and device again.
or try in fasboot mode
fastboot oem unlock
then
fastboot reboot
i have to wait 24h to do anything......keeping cool...
good morning everybody...!!
so, i could try this morning. But nothing change.
Check your connection, make sure you are connected to mobile data. Or, ✔
Go to Settings » Xiaomi account. ✔
Tap Sign out. Enter your Xiaomi account password and tap OK.✔
Go back to Settings and then Xiaomi account.✔
Sign in to your Xiaomi account. Go to Mi Unlock status and try to add your account and device again.✔
or try in fasboot mode
fastboot oem unlock
then
fastboot reboot✔
All checked !!
Still tuned and seaching solution on web.
If you have others ideas.??
thank you by advance
i red a post on xiaomi.eu that indicate to configure the phone with singapoure settings with a new account with the direction. All that with a VPN connection locate in singapoure.
Still not working.
have to wait 24h again.
Still tuned.
thanks
Hello.
Status quo...
actually, with the vpn connection, I had a little hope. The error message is slower. 4/5 sec of beating before the message.
Do you have any suggestions ?
please?
thanks
is it because i have a french phone number that's not working?
any suggestions for my problem?
May I reconfirm with the situation here? Are you unable to add Mi Account on Mi Unlock or unable to unlock the phone due to other issues?

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