How the bug works:
So I can be connected to my wifi, surfing the web, on youtube or anything else. But all of a sudden my phone disconnects me from my wifi. Now, this in itself is quite frustrating as usually I'm in the middle of doing (please note though that it has also happened plentiful times whilst I haven't been using it too) something and it takes a few minutes to realise that it had happened. But unfortunately, this isn't the end of it. When I go to reconnect to my wifi I press it and nothing happens. Literally nothing. No animation, no sound and it never connects it just refuses to. So then the next logical solution is to turn off my wifi and turn it back on so it re-connects. And it works it connects to my wifi. But about 30 seconds later it will disconnect again. Sometimes though when it disconnects, it does state that an authentication error has occurred. But back to the bug. Then when pressing it nothing happens again. So I have to turn off my wifi and turn it back on usually 4-5 times before it finally stays connected.
This bug usually happens twice a day and is very frustrating, so again any help would be amazing!!
What I have tried:
- Turning off the device does not work. The bug is still present
- Using WPS to connect works sometimes but is very hit and miss
- setting my wifi to stay on whilst the device is sleeping
- wiping all network settings
- wiping all wifi settings back to default (in the router that is)
- Factory Resetting
Some other things to note:
This bug has not always been present. It has only started to occur within the past two months and I have had this device for 2 years now. I have not changed any wifi or device settings for it to happen. And it just started one day.
My dad's S6's wifi is completely dead.. I click the toggle switch and no networks show up.
Also tried clearing cache, resetting network settings, and even factory reset.
I think the WIFI antenna is dead/dying?
Just happened out of the blue as well..
Perhaps a root and new rom will fix?
Related
I have wifi set to NEVER sleep. But no matter what I do, the phone keeps turning off wifi every time the screen is off for more than a minute. Why? I tried doing a hard reset, it didn't fix the issue. I saved the Advanced Settings after I changed the sleep policy.
MultiKoopa said:
I have wifi set to NEVER sleep. But no matter what I do, the phone keeps turning off wifi every time the screen is off for more than a minute. Why? I tried doing a hard reset, it didn't fix the issue. I saved the Advanced Settings after I changed the sleep policy.
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Click to collapse
1. check ur battery profile
2. check to see if any other app is doing this. i had 'super power' on mine doing this for me; got this app when I restored my data from captivate to this phone. I had to disable the option in super power, and since then its not doing this.
Huh. I'll try performance mode.
But that still doesn't explain why it would turn off the phone's wifi capabilities completely after a certain time.
And the info for the battery profile doesn't mention wifi.
Whoops. posted twice accidentally
i've had wifi sleep issues rom day one with a wpa2 enterprise network. It refuses to join after the first time, and eventually sets the network to disabled. I'm far from impressed. I wish a hotfix for all 2.2 installs would be released
Well, that was it. The battery profile was the problem. Thanks.
Now if only I could figure out why the phone absolutely refuses to download apps from the market faster than around 200 kb/s, on 3G, 4G or on wifi.
Even on 'performance mode' I am facing this issue. It just keeps disconnecting from wifi. Even if I turn it off and on from widget it doesn't connect. I need to go through settings and to wifi, and then it says "connecting..." and connects.
Hi,
I have a VAG (Volkswagen, Skoda, SEAT, Audi,etc..) group's car. It included a built-in bluetooth system. It did well with all my previous phones but with the HTC Titan it does not work as expected. It connects to the mobile and If I do a call just then it works well. Nevertheless, after a while from connection the system gets stuck and does not work. Two minutes later, the connection drops and reconnects after 30 seconds. Then, another two minutes and drops connection, and so on... It seems to be a problem with the agenda as no synchronization is performed and the system seems to lock there... Anyone with such issue and or suggestions/recommendations?. I have tried everything (no sleep mode, screen always on, USB connected for power, full cleanup of the system, no apps installed... ) but nothing happens. I have thought of using a bluetooth sniffer to see what is going on... but did not find one...
Thanks in advance,
Jose
I'm trying to figure out if my Edge is bad. When I turn the screen off, and come back to the phone a few minutes later, I'll get a notification stating it has connnected to my router. I've checked the settings and it states the wifi is set to be always on. I attempted a factory reset and still no luck. Sometimes it'll take a few moments before it even connects to the wifi again upon turning the screen on.
Do I have a bad phone?
vaxick said:
I'm trying to figure out if my Edge is bad. When I turn the screen off, and come back to the phone a few minutes later, I'll get a notification stating it has connnected to my router. I've checked the settings and it states the wifi is set to be always on. I attempted a factory reset and still no luck. Sometimes it'll take a few moments before it even connects to the wifi again upon turning the screen on.
Do I have a bad phone?
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Click to collapse
I would check under the advanced settings for wifi, there's an option for what to do with wifi during sleep. That may be your problem.
I've already checked and it''s enabled.
vaxick said:
I've already checked and it''s enabled.
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Click to collapse
I have the same thing happening. I noticed when I was backing pics on one drive
. It would always say that back up has stopped because there was no WiFi After turning the screen on again.
I just got my Edge yesterday, and I am having the same problem with wifi AND also that it stops seeing any wifi and I have to toggle it off and back on manually THEN it will instantly connect to my known network.
Dear @vaxick,
Dial *#0011# and click on more>>WiFi>>"WIFI Power save mode" try to disable this option and see what happens.
*it might drain your battery faster.
Regards
bluff master said:
Dear @vaxick,
Dial *#0011# and click on more>>WiFi>>"WIFI Power save mode" try to disable this option and see what happens.
*it might drain your battery faster.
Regards
Click to expand...
Click to collapse
Thank you for this suggestion, unfortunately it had no effect as I have observed the same wireless disconnect behavior now with both the WiFi power save both on and off. Once the wireless disconnects it no longer see ANY wireless networks no matter where I go until I toggle the wireless off then back on again. Then it will see all wireless network present around me and instantly connect if there are any of my saved networks present. At this point I believe it is either a hardware or worse a software problem with my phone, but I am really at a loss to the exact nature of this issue.
Mine also has this issue when connected to 5GHZ SSID. Connecting to my 2.4GHZ SSID solves this problem completely for me
dazbutler1 said:
Mine also has this issue when connected to 5GHZ SSID. Connecting to my 2.4GHZ SSID solves this problem completely for me
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Click to collapse
I hope that this is a hardware issue with my phone, as your "solution" is totally unacceptable for me, especially since my work place has bandsteering AP's that use the same SSID's for both 2.4 and 5GHz.
Moguledyouth said:
I hope that this is a hardware issue with my phone, as your "solution" is totally unacceptable for me, especially since my work place has bandsteering AP's that use the same SSID's for both 2.4 and 5GHz.
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Click to collapse
Yeah, i have to turn WIFI off whilst at work for the same reason. Certainly hoping it's just a software bug and will be fixed quickly as it is by no means an ideal workaround
I also see this kind of problem since last 1 week, here is how i noticed. i user viber messaging app and it shows status online if you are connected. Lot of my friends started complaining that my status is not continuously online and fluctuating so i started doing tests.
Moment my display turns off i started counter and in 10 minutes my status changes as last seen and whenever i open viber app again i am online.
second test: i tried doing the same with whatsapp and connected at web.whatsapp.com and same thing happens within 10 mins i see yellow bar appearing that my phone is disconnected so again i have to open whatsapp on phone to reconnect.
this is very annoying to see this kind of problem on new phones, especially when old phones are working flawless.
Kind of the same problem, but with GPS. Once I disabled the battery saver mode, it stopped disconnecting. Have you tried that?
Are you referring to power saving mode in battery settings. i did check and they are turned off. No idea what else i am missing here.
I tried re-installing viber but still after 10 mins its keep disconnecting.
WiFi >> More >> Keep WiFi on during sleep >> Always
Problem solved
Sent from my SM-G925F using XDA Free mobile app
vvally said:
WiFi >> More >> Keep WiFi on during sleep >> Always
Problem solved
Sent from my SM-G925F using XDA Free mobile app
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Click to collapse
I'm having the same issue on my regular non edge s6. This settings is not doing anything have it on always still always drops the wifi when going to sleep. Its driving me crazy no idea why its doing this
i did check and i have Keep WiFi on during sleep >> Always option but still drops, no clue whats wrong with my phone.
I had the same issue and solved it by changing my routers security from WPA2/Mixed Mode to WPA2 Personal. Since this change, it works fine on both 2.4 ghz and 5 ghz.
dazbutler1 said:
Yeah, i have to turn WIFI off whilst at work for the same reason. Certainly hoping it's just a software bug and will be fixed quickly as it is by no means an ideal workaround
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Click to collapse
I received my Galaxy S 6 edge a week ago and I am having this same peculiar reconnecting issue to WiFi that has been described here.
Solution?
I was having this same issue and was unable to find any good solutions for it online, but eventually found something for me that worked through experimenting:
Find the above mentioned "Keep Wi-Fi on during sleep" option (which is probably set to "Always" already), change it to "Never", and then change it back to "Always". Since doing this I haven't had it disconnect from the wi-fi once, where as before it would do it everytime the screen had been off for a few minutes.
The problem started happening sometime after I played with power saver mode, so I think it might be related to that. I know that the software has some other bugs related to power saving mode, as I had a previous problem where my softkeys stopped vibrating or lighting up, which ended up being related to not exiting ultra power saving mode correctly and was fixed by going re-enabling ultra power saving mode and exiting again.
Is it normal that the watch constantly disconnects the wifi connecction? At least it looks like this.
I connect it, then leave the settings/back to homescreensand when I enter the wifi settings again it is reconnecting.
I noticed that aswell when I open my Router Config. The watch is only connected for a few seconds and then it's gone until I manually go back to wifi settings.
Energy saving mode is set to 120 minutes.
Same for me. I hope it gets fixed with the next update. It is pretty annoying.
I have this too. Most annoying thing is that it vibrates like there are 1000 messages incoming
[Q] [pseudo-solved] Device occasionally loses Internet connection for WiFi & cellular
The Problem:
I recently upgraded to the Motorola Moto X Pure Edition and have got almost everything running smoothly except for one thing - every so often, (between 2 and 8 days) the device will completely lose its Internet connection for no apparent reason, displaying the little exclamation point next to either the WiFi or cellular signal strength indicators. It usually happens after transitioning between WiFi and cellular (leaving home, arriving home, etc.).
Once the device enters this state, no amount of toggling WiFi, data, or flight mode will allow the problem to be resolved. The device will simply refuse to cooperate with any type of Internet connection at all, even though it still has an IP address, as reported by the ifconfig command in the terminal. No addresses, local or otherwise, can be pinged.
Rebooting the device always brings it back. Clearing the cache and dalvik cache seems to make it last a bit longer, but this has yet to be confirmed.
Troubleshooting efforts and device configuration notes:
A web search turned up nothing at all, although two other people in the original thread on the Moto X Pure Edition Q&A forums revealed that I'm not the only one with the problem. My device is running the stock, Android M Rom, (rooted) but others have reported the same issue with a non-Motorola Android N ROM as well as on the stock un-rooted Rom.
This leads me to believe that the issue isn't Rom-specific, and may not even be device specific. With all this in mind, does anybody have any good tips for troubleshooting this? Any ideas for what could be causing it or how to fix it?
Thanks!
TL;DR? Device loses all Internet connectivity on all connections, usually after transitioning between Cellular & WiFi, on stock-rooted Rom, problem reported on stock and non-Motorola Roms as well. Software or settings conflict suspected.
Update: Hard reset; problem solved. No cause was ever uncovered. See post 7 for all the details.
Internet loss breakage Logcat
Here's the Logcat, if that helps. I tried getting a complete one, but had to cut it off after close to 45 minutes, so there still should be plenty there to go off of.
Any ideas?
Anybody? Any ideas at all? I'll even accept shots in the dark at this point. Made it a record-breaking <9 days, but the problem came back again, even with "Cellular data always active" switched off.
anything? anyone?
Ran into the issue again today, even having left WiFi manually turned off. Any ideas on this? I'll even take shots in the dark. Anything short of hard resetting and reinstalling apps & reinstating settings one-by-one.
Internet dropped out again...
Had the issue again today, but this time caught it "as-it-happens" (as I have only once before). This time, I woke the phone up and saw the exclamation point over the WiFi signal strength indicator, but was still able to use the LTE data connection. Resetting the cellular radio put a stop to that as well.
Any ideas at all? I'm taking complete and total shots in the dark at this point too.
Still losing Internet connection on WiFi, then cellular as well
Same deal again today. Any ideas at all? Anything I can do short of pulling the plug and hard resetting?
Hard reset; fixed
Well, I ultimately pulled the trigger and hard reset the device. The problem appears to have permanently vanished, but we will unfortunately never know its cause.