Wileyfox Swift 2 Touch Input Freezing/Intermittent - Wileyfox Swift 2 Questions & Answers

Hi,
I am having this problem with my Swift 2 running 7.1.2. Very frequently the touch input freezes, sometimes every 10 seconds, sometimes less frequently. The content on the screen doesn't freeze, just the touch input.
I have tried everything I can think of, uninstalling apps, taking out SD + SIM cards, clearing caches, safe mode and recently a factory reset but the touch input is still intermittent... It happens so often now that the phone is almost unusable. I feel like it is a software issue because when the touch input does work, it works fine.... confused.
Any ideas?
Cheers,
Callum

Was literally about to post this, I get it maybe 10 times a day for no apparent reason. Phone and apps carry on just fine, but touch just stops for a few seconds.

Mine has got progressively worse. It started with the touch input freezing just trying to answer an incoming call... but now it freezes more than not, even just writing a text message can take over 5 mins just waiting for the touch input to respond again.
I'm >>>| |<<< this close to just buying a new phone.

I'd let Wileyfox sort it out. (yeah I know, it's a pain to lose your phone for a while, but hey, that's why we have warranty isn't it?)

dryhte said:
I'd let Wileyfox sort it out. (yeah I know, it's a pain to lose your phone for a while, but hey, that's why we have warranty isn't it?)
Click to expand...
Click to collapse
True - I logged the issue with their customer support last week.... so we shall see when they get around to responding.
Thought I would ask on here anyway in case it was a software issue that could be corrected without returning the handset.

I've had this issue for months with my Swfit 2. I've tried a factory reset, cache clear. Even reverted to Andoird 6. Still get the intermittent freezing. I contacted Wileyfox who didn't help. Switching the screen off then on again resolves it, but it's very annoying.

Check the quality of the SD card

..

oli_h_73 said:
I've had this issue for months with my Swfit 2. I've tried a factory reset, cache clear. Even reverted to Andoird 6. Still get the intermittent freezing. I contacted Wileyfox who didn't help. Switching the screen off then on again resolves it, but it's very annoying.
Click to expand...
Click to collapse
Sounds familiar - switching the screen off and on used to help but doesn't do anything now. The touch input is now frozen most of the time, I'll be lucky if I can write a text message... can just about answer calls for now. Think I may have to admit defeat and get a new phone.
Pooh042 said:
Check the quality of the SD card
Click to expand...
Click to collapse
As mentioned in original post, I have tried with and without SD card and issue is still present.

Pooh042 said:
Check the quality of the SD card
Click to expand...
Click to collapse
I removed the SD card, and the input freeze still occurs.

Related

Random Reboots, I'm baffled

Hey guys, is anyone else getting these random reboots? Its happened several times now and I got the phone on Friday morning. Last time it happened ( 10 min ago), i was in XDA app. When it reboots the red charging LED comes on for a second. I have no idea why its doing this.
Return it.
Are you sure I should return it already? I was wondering if maybe it was common among many people.
Sounds like a faulty phone, simply go get another one. Sprint knows there is going to be issues and will be happy to replace them. I nor my friends have had a problem with it yet.
yeh sounds defective...i haven't had a single non-initiated reboot since wednesday...
CAxVIPER said:
Sounds like a faulty phone, simply go get another one. Sprint knows there is going to be issues and will be happy to replace them. I nor my friends have had a problem with it yet.
Click to expand...
Click to collapse
Ehh alright i really didn’t want to have to return it or anything. Guess I'll take it to sprint later this week
At least do a clear storage first. Then see. That's probably the first thing they would do... and then they would tell you to come back if the problem continues. This way, you have at least eliminated that as a possibility. Also, what all did you install? This could be an app doing it.
Yuppers...no reboots here. Not since the Hero days I'd say its an app or your phone.
-- Sent from my 3VO Shooter --
Hmm true, Im guessing an app is eating my ram because I constantly.have over 50% used
edufur said:
At least do a clear storage first. Then see. That's probably the first thing they would do... and then they would tell you to come back if the problem continues. This way, you have at least eliminated that as a possibility. Also, what all did you install? This could be an app doing it.
Click to expand...
Click to collapse
Shot from my L96A1
I just got a random reboot while using speedtest.net app. I ran like 4 in a row, then suddenly it shut down and booted up. I am pretty sure I'll be returning mine, as I've had a slew of other random bugs/issues going on. I was trying to determine if it's just buggy software, or if there is a problem with the phone.
What other issues do you,have? I noticed one otjer thing that htcs task.manager and the built in running services from the settings app show different amounts of memory and amt used/free. I'm betting this is just software issue. I really dont want to have return and resetup my phone
k2buckley said:
I just got a random reboot while using speedtest.net app. I ran like 4 in a row, then suddenly it shut down and booted up. I am pretty sure I'll be returning mine, as I've had a slew of other random bugs/issues going on. I was trying to determine if it's just buggy software, or if there is a problem with the phone.
Click to expand...
Click to collapse
Shot from my L96A1
Have you taken the ota's
Bussin Caps from my 3D shooter
I had a random reboot before I did any updates, and now no issues that I didn't cause with my own ignorance so far
Bussin Caps from my 3D shooter
Yeah, iv only had one reboot after otas
ktrotter11 said:
Have you taken the ota's
Bussin Caps from my 3D shooter
Click to expand...
Click to collapse
Shot from my L96A1
Get all the updates and then do a factory reset and see how it works after that.
I had the random reboots. I tried hard reset without any apps and without setting up email and I'd still get the reboots randomly. I exchanged it for another one at Bestbuy and I haven't had a single reboot since. Even with all my apps, email, and calendars setup. I'd return it! Also, I did not install the updates on either phone. I just tried the speedtest.net app four times in a row and I did not get any reboots. Let me know if you want me to check out anything else.
I was having the same problem before and after otas. I was also getting a blank screen once in a while too. I got mine wed and probably pulled the battery about 20 times. Finally broke down and did a factory reset by holding the volume key down when powering on and selecting factory reset. Its been fine so far. I also wiped 16gb sd card from evo, formated it in phone and only copied media files over.
dmacias said:
I was having the same problem before and after otas. I was also getting a blank screen once in a while too. I got mine wed and probably pulled the battery about 20 times. Finally broke down and did a factory reset by holding the volume key down when powering on and selecting factory reset. Its been fine so far. I also wiped 16gb sd card from evo, formated it in phone and only copied media files over.
Click to expand...
Click to collapse
I did the same as you too. It seemed better at first but then it started again. I also found that after erasing the sd card with the phone I had folders that where inaccessible after android created the new ones. I ended up formatting the card with windows and deselected the quick format option. That fixed the problem with the sd card. Note all this stuff was with my first phone. The replacement has been flawless.
I'm gonna hold out another week, if I get any reboots in that time, it's back to sprint for a new one.
I got mine on Friday, then all of a sudden out of no where I started getting random reboots last night about every 10 minutes, then when I was able to get it to stay on for a while the screen would just go black and the buttons stay lit up though. Oddly enough it was doing that all last night and all this morning, until about 9 this morning and since then it's been running fine. I was able to track down my problem somewhat at least, for some reason it kept trying to sync my exchange account and it was unable to sync, and every time i tried to open up that email account to delete it, the screen would go blank. Even though everything is working know I'm still going to the sprint store today to see if they will exchange it.

Potential Fix For Random Reboots

Ok, so I just got a replacement phone a couple of days ago after my last one got smashed (don't ask =() but I've noticed that this one kept randomly rebooting. I thought it might have had to do with the fact that I just did a nandroid restore from the other phone plus sd card without wiping anything. I tried wiping things, nothing. I did a RUU restore, still crashed.
I was going to try S-ON until I ran a thread on the same issue happening on the EVO 4G and someone solved it by flashing a different radio on it. The one that came with my replacement is the 0.97.10.0530 version, I restored it to 0.97.00.0518 (the one I had on my original 3D). Since then I haven't noticed any more random reboots (I found that I could actually reproduce the error by turning wifi on and off).
Is this an actual fix or did my phone magically fix itself? I'm asking because if it it's just temporary and irrelevant to the radio flash, I want to exchange it within the 7 days the insurance company gives me.
I hope you did not restore your Wimax keys from the other device!!
If you did, bye- bye 4g...you erased your unique keys to your new phone.
I haven't looked into the issue one bit as mine has never rebooted, but with other phones 99% of the time its kernel related
I take that back, it worked for the longest time then out of nowhere, it started doing the random reboots again. After that I tried to restore it completely to stock with s-on and reroot it. Worked for a while as well and it started crapping out again. Getting a replacement shipped overnight.
And I didn't restore wimax from old phone =p
I'm also having the random reboot issue. I'm still within my 30 days but I don't believe its a hardware problem. Seems to me that it only occurs when connected to WiFi. Can others confirm this is the case for them also?
Sent from my PG86100 using Tapatalk
the random reboots has to do with the cache not the hardware. When you have too much memory in the cache, the OS freaks out and reboots. I had the same issue a week into having my phone, got it replaced, and the new one did the same thing.
My fix was to clear the cache using the app2sd app from the market, turn off the phone, remove the battery and leave it out for 5 minutes, put the battery back in, and turn it on. I haven't had a random reboot since.
i-l-l said:
the random reboots has to do with the cache not the hardware. When you have too much memory in the cache, the OS freaks out and reboots. I had the same issue a week into having my phone, got it replaced, and the new one did the same thing.
My fix was to clear the cache using the app2sd app from the market, turn off the phone, remove the battery and leave it out for 5 minutes, put the battery back in, and turn it on. I haven't had a random reboot since.
Click to expand...
Click to collapse
See that's whats weird. I would just do that, have it turn on (and not interact with it) and then after a bit I'd turn the screen on, it would just crash and reboot.
Evo2dn, I find I can reproduce it if I toggle wi-fi or any of the quick settings.
Good. Many good phones lost 4g that way.
Racer Of All said:
See that's whats weird. I would just do that, have it turn on (and not interact with it) and then after a bit I'd turn the screen on, it would just crash and reboot.
Evo2dn, I find I can reproduce it if I toggle wi-fi or any of the quick settings.
Click to expand...
Click to collapse
mine did this a few times as well when i first got it.
it was pretty random, but mine would also do it if i left the phone in my pocket for an extended amount of time it seemed, or for some reason it seemed related to that. i was wrong, however.
i replaced the SD card, never happened again.
you have to remember that your phone is a computer.... and computers will reboot to check a bad disk.... that was the issue with mine.
not saying this is YOUR particular issue, but your problems are consistent with what mine was doing before i figured out what was wrong with it.
one way i knew for a fact it was my SD taking a **** on me was when i would try to move applications from the internal mem to the SD, i would get this error "failed to move application"... i would try again, and it would go. this was also a randomly occurring event, and was not related to some particular app...
before i replaced the SD card i moved all my apps from the card to the internal mem of the phone...
when i replaced it, booted up, and attempted to move the applications back to the SD card.... EVERY one of them moved without a single error.
try replacing your sd card.
Mine would reboot randomly, and have the terrible bsod. I thought I was going to break the back because of how many I had to take it off.
Luckily, after flashing gb-sense I haven't had a single problem. Now I am on Synergy 468, and it hasn't happened on it either. I'm guessing it was software related.
I tried changing my SD card, wasn't it, I have two 6gb ones and my 32 gig one I use, formatted it just in case as well, nothing, still crashes.
Mine does it on every rom I tried it on, inducing the default Sense ROM. I agree that issues like these are usually software based but I have tried everything I can possibly imagine plus everything else I read from other people and it still crashes. It is probably hardware.
I too have tried different SD cards with same result. I was also getting the BSOD prior to taking all the OTA updates. After taking the updates, I'm no longer getting the BSOD but the reboot still remains.
So I got my replacement phone and restored it exactly how my original replacement was and have had zero problems.
So I think it's safe to say that although not all the time, this can be a hardware issue. Only the problem with this one is a stuck white pixel on the bottom left. But I'll live
Sent from my Evo3D Shooter.
im going on my 3rd replacement , has anyone who has cliamed to have fixed there problem really fixed it? have your fixes really ixed your reboot issue.?.
Put me in the group too...
On 2.3.3 I never got a random reboot. But when I overclocked at ALL it would eventually BlackSoD. But now that I'm on 2.3.4 it seeks that has been replaced with random rebooting. I've used Synergy pretty exclusively buy have switched to try and find a Rom that doesn't do this!. I'm currently on Warm TwoPointThree. Did a full wipe and install and in the middle of restoring user apps with titanium backup it rebooted. Been on the Rom for 9hrs (mostly asleep) and its rebooted 3 times already.
Yea, my as well. I have been running SteelH's rom. I'm sure it's not related, it happened witha previous mod as well. It does seem to happen more often on wifi, but I've noticed it with it off as well. I have had both issues with my phone restarting... but more often than not the issue has been that it would freeze all together and I would have to pull the battery.
Strange thing is, there are times where it happens 3 times in a day... then I can go 3 days and not have it happen once.
I've been using cache cleaner and having it clear my cache on it's own twice a day. Been doing this for 2 days so far and haven't had a reset. I will let you all know if that does any good in a few days.
felacio said:
Put me in the group too...
On 2.3.3 I never got a random reboot. But when I overclocked at ALL it would eventually BlackSoD. But now that I'm on 2.3.4 it seeks that has been replaced with random rebooting. I've used Synergy pretty exclusively buy have switched to try and find a Rom that doesn't do this!. I'm currently on Warm TwoPointThree. Did a full wipe and install and in the middle of restoring user apps with titanium backup it rebooted. Been on the Rom for 9hrs (mostly asleep) and its rebooted 3 times already.
Click to expand...
Click to collapse
Getting same thing with myn...
Sent from my PG86100 using Tapatalk
imex99 said:
Getting same thing with myn...
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Me too with decks gbsense. I'll report back after I try a few things, I have suspicions of the new market.
Sent from my PG86100 using xda premium
hendav said:
Me too with decks gbsense. I'll report back after I try a few things, I have suspicions of the new market.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Please report back...
Sent from my PG86100 using Tapatalk
A few things I suggest to you guys (while searching for a fix on my defective phone, these seem to work for some people).
- Reflash kernel or even try a different one or return to stock.
- Factory reset and test it for a bit, THEN put stuff back on it
- Swap out SD cards and see if the phone is more stable, if so try to reformat card and try to use it again, if it persists, it could be a defective SD card.
- RUU recovery flash, turn S-ON then S-OFF after that and re-root.

SGS3 keeps rebooting randomly

My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
jiggytom said:
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
Click to expand...
Click to collapse
Thanks for the response.. I tried it just a moment ago without sim card, and it still got the random reboot..
Any other people who got the same problem?
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
devonck said:
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
Click to expand...
Click to collapse
yes, the phone (when i use it) is usually warm, but my phone also crashed while not in warm state.
but this crashing-reboot problem just show up after 2 weeks of normal (and not any crash experience) usage.
this crashing problem show up after i played temple run btw (not sure is relevant)
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
Sorry to hear that man. Had a SGS with same issues. maybe Samsung has hurried releasing galaxy S3
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
blue265 said:
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
i just tried flashing normal ROM, after booting to "get started" page, approximately 3~10 seconds, my sgs just rebooted over and over again, until it show only black screen with battery icon on it (i think it may be charging animation while the phone is turned off).
ahhhh this is driving me insane!!
update : i just flashed hypergalaxy ROM and currently it is stable and not experienced crashing (yet ).
i'll give further report later today
Sent from my GT-I9300 using XDA
Have you tried reinstalling FW with Odin? If yes does it still reboot after a factory reset with nothing installed?
yes, i have tried flashing stock rom using odin a few hours ago, but the crashing still happen.
my sgs3 now stuck at boot-standby5sec-crash-reboot loop.
so, i decided to bring my sgs3 to samsung service center tomorrow. hope they will replace it with a new unit
UPDATE : Samsung replaced my new SGS3 with a new hardware (not sure new device though, the flash counter reset to zero )
the problem seems to be hardware related
thanks for all your reply to my problem
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Krayjee said:
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Click to expand...
Click to collapse
I'm very sorry that u have these problems.but there will always manufacturing faults when making so many units.only one thing to do,return it and get a replacement.when u get a fully functional galaxy u won't regreat it,it's a awesome phone.Samsung usually replaces the phone,so I think they will do the same in your case.anyway best of luck
After all the problem I've been through, finally I send my phone back to samsung service center.. they tried to reinstall stock rom several times, and in the end, they change the IC board to a new one.. and it does solve my probs..
SGS3 tebooting
Hi guys here is a peace of my experience
Bought the phone last year in November .2 weeks everything fine then it starts rebooting itself.retun it to the mobile provider and get it back in 3 weeks with conclusion that they experience the reboots as well and that the phone had some kind of software issue.in 3 hours i was back in the shop with my phone rebooting again.they send it again to service got it back yesterday with 4.1.1 android and they sad it may be caused with wrong customizing or not supported sd card,turned on the phone and had few reboots manage to update to 4.1.2 and today heavy gaming internet etc and no reboots so far.will test it till wendsday and see what happens.if it will reboots again then its going back to service and this time it is the 3 time so i will get a new phone.

[Q] Help LG-P760 frequent crash

LG-P760 stock Android 4.1.2
Only basic apps, FB, gmail etc.
1. Factory/hard reset
2. Works around 3-4 days perfectly, then starts to crash.
By crash I mean black screen, nothing helps, only battery pull.
3. After first crash, starts crashing more frequently. Happens only in standby.
Worst was today: If I start phone, log in, then it wont crash before I put it in standby. First time in standby, within 30 second, it had crashed.
twice crashed when someone tried to call me. Vibrated once, then crashed.
I would like to avoid replacing my phone.
Any ideas how to find the source of this problem? Any recommendations?
lamui said:
LG-P760 stock Android 4.1.2
Only basic apps, FB, gmail etc.
1. Factory/hard reset
2. Works around 3-4 days perfectly, then starts to crash.
By crash I mean black screen, nothing helps, only battery pull.
3. After first crash, starts crashing more frequently. Happens only in standby.
Worst was today: If I start phone, log in, then it wont crash before I put it in standby. First time in standby, within 30 second, it had crashed.
twice crashed when someone tried to call me. Vibrated once, then crashed.
I would like to avoid replacing my phone.
Any ideas how to find the source of this problem? Any recommendations?
Click to expand...
Click to collapse
I had the same problem with Vietnam Rom and it was the baseband. I changed to the baseband from ICS from a Rom of my country so I have Vietnam Rom+Original ICS baseband and everything works well.
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
lamui said:
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
Click to expand...
Click to collapse
You can.
lamui said:
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
Click to expand...
Click to collapse
I haven't unlocked it. The problem was the same: SOD sleep of death, when the screen goes off you can't do anything but pull the battery.
But if you can use the warranty use it. You should find the warranty info in the box to know where send it in your city.
Sent from my LG-P768 using xda app-developers app
Thanks. I will search into it. Sleep of death is new expression for me.
I only have phone, it came from relatives who threw away receipt + box.
Luckily I managed to get new receipt from provider yesterday (I dont think they usually give out receipts twice), so now I can use local warranty.
Thanks everyone for replying. I will post update when I have final solution.
Since you are stock you might want to consider flashing the kdz to see if that helps. Good luck!
Sent from my LG-P769(20d) using the xda-developers app. If I helped you please hit the "thank you" button.
I'm having the exact same issue with mine. I've heard everything from "try a different SD card" to "factory reset," and nothing seems to permanently fix the issue. What I've found kind of sort of works is just reboot it a whole bunch until it finally comes up and doesn't do it any more. From there, I'm good to go until the battery runs out or I need to reboot it because all the bloatware is causing it to glitch. This usually means that I have to reboot my device 10+ times in a row every few days. Hopefully, you found a more viable fix than this.
neo1piv014 said:
I'm having the exact same issue with mine. I've heard everything from "try a different SD card" to "factory reset," and nothing seems to permanently fix the issue. What I've found kind of sort of works is just reboot it a whole bunch until it finally comes up and doesn't do it any more. From there, I'm good to go until the battery runs out or I need to reboot it because all the bloatware is causing it to glitch. This usually means that I have to reboot my device 10+ times in a row every few days. Hopefully, you found a more viable fix than this.
Click to expand...
Click to collapse
Hi
I managed to kind of solve this issue. Because I am not sure how, I haven't closed thread yet.
Anyway, I warranted device, they re-installed soft. Came back, same thing. After around weeks use, SOD. Factory reset. After that, things went interesting.
I tried not to leave it idle. Always had something running. I also had noticed by the time it never occurred when it was plugged in or music was playing.
One day it did it again, but I was in a hurry and just disregarded it. I did something(I was busy, maybe just plugged it in automatically?) and it came back up. It took like 10 sec for screen to start, but it did just wake up. And it haven't had crash ever since. I have no idea is this solution or is this just some coincidence and I am not keen to factory reset again, to see will it reoccur. It's my only phone
TLDR: Managed to get out of sleep of death, haven't reoccurred since.

[Q] Having some problems need some advice please?

Okay so first off I love my One. It's great, best phone I've had.
I'm having a few problems recently and I need to know a plan of action here.
Main problem is that I CONSTANTLY go into NO SIM mode and lose my service when the phone's screen is off. then it takes forever to get it back.
I thought it might have been because of the battery defender I got when it was free for app of the day but I uninstalled and factory reset and nope it still constantly happens.
Second problem is that when I am talking the other person sounds like a robot and I have to hang up and try the call again to see if it will work. Sometimes it's find sometimes it's just awful.
Third I have a dead pixel and it drives me up the wall!!!
Okay so I have had the phone since mid April so I'm not sure what I should do?
My phone is with Telus. Locked, Stock everything is normal.
Thanks in advance!
Mackie011 said:
Okay so first off I love my One. It's great, best phone I've had.
I'm having a few problems recently and I need to know a plan of action here.
Main problem is that I CONSTANTLY go into NO SIM mode and lose my service when the phone's screen is off. then it takes forever to get it back.
I thought it might have been because of the battery defender I got when it was free for app of the day but I uninstalled and factory reset and nope it still constantly happens.
Second problem is that when I am talking the other person sounds like a robot and I have to hang up and try the call again to see if it will work. Sometimes it's find sometimes it's just awful.
Third I have a dead pixel and it drives me up the wall!!!
Okay so I have had the phone since mid April so I'm not sure what I should do?
My phone is with Telus. Locked, Stock everything is normal.
Thanks in advance!
Click to expand...
Click to collapse
Well for the first take out the SIM card and clean with an eraser. I've been having the no SIM problem about a week ago, and after cleaning the SIM contacts, it hasn't happened since.
Second, I don't know, I don't have that problem.
Third download dead pixel fixer from the PlayStore, and run it a couple of times to see if it can fix your dead pixel issues. Hope I helped at all.
Sent from my HTC One using xda app-developers app

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