[HELP] Showing network signal for only data sim - OnePlus X Q&A, Help & Troubleshooting

Hi fellows..
First of wishing you all Happy new Year..!!
So i am facing this weird problem with my OPX..
My phone showing only network to only that SIM which i have selected Data SIM .
I tested both sims , & both are working fine when i tested on other phones.
I also performed this troubleshooting mentioned on oneplus' official site several times however its not working..(Bellow link for reference)
https://forums.oneplus.net/threads/one-plus-2-dual-sim-issue-sim-with-mobile-data-enabled-only-is-showing-signal.467036/
I shown my phone in Oneplus service center, however the only solution they suggested to change Motherboard which was also not guaranteed to solve the problem.
As per my point of view its some sort of firmware/software problem, but i am unable to find the solution anywhere..
Please suggest "de wae" to overcome this problem...

Related

[Q] Dialer issue - phone reboots when making calls

Bought the Atrix last week and unlocked it with the help from the webshop as I'm in Belgium, no problem connecting to Mobistar wich is my provider and data connections works great. But I'm having real problems making phonecalls and recieving calls; the phone reboots or the dialer hangs and it looks like a call is going on when it's not, phone still works but flashing green in the notification area and it's impossible to hang up, need to reboot. This happens like 80% of the times I try to make a call. After a reboot it works fine to call and hang-up one or two times then it crashes again.
Also noted that my Dialer often runs twice in the Running Apps manager - is that normal??
Anyone having the same issues or know what to do, reinstall the Dialer app --> if so how? Is it a hardware or software problem??
A little more info: when I recieved the device it was in a sealed Atrix box but the phone was used and already had an active Blur account so I had to do a hard reset to be able to use it... --> was it returned 'cause of faulty dialer or radio... then resold to me... not nice if so...?
Tried to install dialer one app but it seems only to skin the original dialer...
It's a greate device and works great othervice but in the end it's still a phone... which should be able to make calls...
Help
Ive got an unlocked Atrix too and now in Germany, I have the same problem. Motorola should definitely look into this.
Here's a quick fix for it thou, (not permanent)....
1. type *#*#4636#*#* on the dialer
2. Chose Phone Information
3. Set preferred network to GSM only
Viola...its fixed
problem with this fix is that you wont be able to use your 3G network but the dialer should be working.
Thanks Nazrin (for both replies) !!
It sure did the trick, though no data access is not acceptable on a phone like this!!!
So this meens that all unlocked Atrix's in european GSM networks have the same problems? Haven't seen any others reporting this and there are quite a few in use I've noted in other forums.
Was thinking of trying to have mine replaced (which probably won't be easy and take long time...) but that won't change anything then??
We have to wait for the european version of Atrix rom I suppose??
Any others with the same problem??
No problems buddy, glad it worked..and i have to agree with you..this bug is unacceptable...it seems the phone just ***** up everytime it calls on utms (3g)...im sure there is more people with this problem...
Sent from my Supercharged MOTO ATX
I have the same problem
Hi guys, I have the same exact issue (I'm also in Belgium, on Mobistar). I'm somewhat glad to hear this is a generic issue, and not an issue with my specific phone. At least I can be fairly certain replacing it won't solve this issue then.
I made another post here before I came across this one, has a bit more info: we are seeing modem panics when using 3G + outbound call. I've also contacted Motorola support to no avail:
http://forum.xda-developers.com/showthread.php?t=1028771
You can also read there that I tried another operator, and it did not crash with that one (although 3G did disconnect).
Hopefully Motorola/Qualcomm will start to notice the bug when they release the phone globally, and release a fix.
Either that, or we all have phones from the same bad batch
This bug is really bad for users in europe....cant call on utms...
I really hope motorola takes this seriously cos if there's no fix via software updates then its moto gone for me
Guys, you are all on unlocked att atrix right? I do believe it is a simmiliar software glitch/bug/lock that you have porblems using it on non att networks as the problem with the wifi that it stops working for some of us (check the thread about it for more info). As all suggests there it is a config file problem, unfortunately i or anyone else doesnt know yet which one....
Yeah maybe..but funny thing is wifi is working without a glitch...will have to read that forum later...
Workaround options
So, since it seems we're not gonna get this fixed until there is a new radio/modem firmware available for flashing (and even then..), I've been looking for a workaround.
Found two potential applications that could do what we need: disable data completely when making an outgoing call, or switch to 2G:
- Sanity
- Superpower
I've tested the first (Sanity), and it does not work (fully). It does seem to disable data, but the bands aren't switched so our problem remains. I've contacted the developer here: http://tagliamonte.net/forum/thread-10.html. He seems to be very responsive, so given enough interest, I think he would add the functionality we require.
The second app I only came across today, and have not tried yet. It does not have a function to specifically switch bands when making an outgoing call, but it has a trigger for "Foreground application", so if we make that the dialer/contacts... Question remains if it will be able to do the switch.
Hopefully one of these will lead to a decent workaround for all of us!
Well done unknown...i will try these apps... but the real fix should be from moto...im always reading the net for anything that can solve this issue
reboots on incoming and outgoing calls
Same in Russia on Megafon network, I had to enter 4636 menu and use it as "GSM only". Even this does not fully solve problems, e.g. call forwarding does not show the new destination number while it does actually make the phone divert calls correctly.
My hope is that UK release will trigger new software version which will address this issue. ANYONE has news on this?
FIXED!
YAY! I just fixed this issue
What you need to do: flash the radio from this thread:
http://forum.xda-developers.com/showthread.php?t=1052914
You have to use RSD-lite, since sbf_flash will not work. Flash the 1.87 baseband and enjoy working HSPA (including unlocked upload speeds ^^)
Now I can finally appreciate this phone fully
Enjoy guys!
_unknown said:
YAY! I just fixed this issue
What you need to do: flash the radio from this thread:
http://forum.xda-developers.com/showthread.php?t=1052914
You have to use RSD-lite, since sbf_flash will not work. Flash the 1.87 baseband and enjoy working HSPA (including unlocked upload speeds ^^)
Now I can finally appreciate this phone fully
Enjoy guys!
Click to expand...
Click to collapse
Worked for me as well..brilliant!!!! its working here in germany.....but I wonder the telstra radio will work in my home country with frequencies of 900/2100
Motorola Atrix restart when placing a call
I just got the same exact Dialer problem now, but the flash radio file is gone* in the pointed post, and I don't know exactly how to flash the radio.
Someone can help me? I need the radio file and step by step instruction to how to flash it.
BTW my Atrix 4G works perfect for a year till this Dialer problem started past week.
I also use my phone as a full Linux computer when docked, and it works very fine.
Thanks
* The file was on megaupload, that was closed
No answer
Why I never got an answer of any post I did?
There is something wrong?
Eli
elijacob said:
I just got the same exact Dialer problem now, but the flash radio file is gone* in the pointed post, and I don't know exactly how to flash the radio.
Someone can help me? I need the radio file and step by step instruction to how to flash it.
BTW my Atrix 4G works perfect for a year till this Dialer problem started past week.
I also use my phone as a full Linux computer when docked, and it works very fine.
Thanks
* The file was on megaupload, that was closed
Click to expand...
Click to collapse
Forget about those ways
klingsurf said:
Bought the Atrix last week and unlocked it with the help from the webshop as I'm in Belgium, no problem connecting to Mobistar wich is my provider and data connections works great. But I'm having real problems making phonecalls and recieving calls; the phone reboots or the dialer hangs and it looks like a call is going on when it's not, phone still works but flashing green in the notification area and it's impossible to hang up, need to reboot. This happens like 80% of the times I try to make a call. After a reboot it works fine to call and hang-up one or two times then it crashes again.
Also noted that my Dialer often runs twice in the Running Apps manager - is that normal??
Anyone having the same issues or know what to do, reinstall the Dialer app --> if so how? Is it a hardware or software problem??
A little more info: when I recieved the device it was in a sealed Atrix box but the phone was used and already had an active Blur account so I had to do a hard reset to be able to use it... --> was it returned 'cause of faulty dialer or radio... then resold to me... not nice if so...?
Tried to install dialer one app but it seems only to skin the original dialer...
It's a greate device and works great othervice but in the end it's still a phone... which should be able to make calls...
Help
Click to expand...
Click to collapse
[Sorry for problem in speaking]
i had that problem too , im using CM13 with Marshmallow Version of android
So . the easy way is :
***** search "Default" in settings. then choose " System dialer" as Default ! just it ****
but if there is no search bar in your setting . try this patch:
Android 6 : Setting/Apps then click the setting icon on top(may be diffrent in your case) , then Click on "default ...." then choose " System dialer" as Default! :fingers-crossed:
but in some cases that it didnt work . they have to reinstall gapps .
Or in official Roms , reset will be usefull
any quastions?

no data on my mini pro!!

i just bought xperia mini pro and I am unable to save the APN on my phone hence use the 2g or 3g data network. I am using Airtel and even Airtel people tried to help with different settings but none can be saved on my device either manually or automatically..
Please address this SERIOUS ISSUE with xperia mini pro and kindly give me solution.
Thanks in advance for all your help.
Try disabling the SIM PIN feature. This was the only solution that has worked for me with two brand new SE Xperia Mini phones.
It seems that SE implemented some kind of APN "phone settings vs. SIM settings check" when the phone is switched on ... with many (older) SIM cards this leads to the unfortunate result that you describe above: the APN settings are not retained when set manually :-( ... thanks SE for this helpful feature
thanks for your input. Are you from India aswell??
i have following other issues with this let me know if you have the same:
1. When its in the sleep mode (like overnight) the next morning the callers on the other end find my phone switched off!! even if its on. once i start using it than its ok. do u know a way to get round this.
2. on the data issue... trying what you told me... lets see. will update u .
thanks.!!
Get a new simcard- its old and needs to go to rest
wow... is this really sim card issue or SE issue?
WORKED!!! THANKS!!
do let me know if you have any solution for the Sleep- Switch off issue too.

Question~~~ T.T

Please Kindly Help Me...
i just got my htc desire v(dual sim) last month. everything went smooth but just recently my phone self internet isnt working anymore... i cant access anything relate to internet but my phone does have sufficient credit and the network provider is just working fine (i tried my brother phone).
anyone know how to fixed this issue? Sorry for my poor grammar...and really really thanks for helping.
* I live in Brunei Darussalam, my network provider is DST.my phone alwalys did the updates.
kindlyhelpme said:
Please Kindly Help Me...
i just got my htc desire v(dual sim) last month. everything went smooth but just recently my phone self internet isnt working anymore... i cant access anything relate to internet but my phone does have sufficient credit and the network provider is just working fine (i tried my brother phone).
anyone know how to fixed this issue? Sorry for my poor grammar...and really really thanks for helping.
* I live in Brunei Darussalam, my network provider is DST.my phone alwalys did the updates.
Click to expand...
Click to collapse
First of all, does the SIM-Card work generally - did you have try on SIM2 ?
I have another problem with my SIM Card - it will never start working, if I make a restart or quickboot (only if I shut down and start new)
... I solved this by going to the Settings of the DUAL NETWORK MANAGER and stop and restart the card by tapping twice on SIM1 Symbol - then it starts working without any issues. This is the most annoying thing on my device.
This problem starts, as I got another SIMCARD with a smaller golden Chip...
our Device has sometimes problems with the latest SIMCARD-Types
(Hardware-Problem from HTC) as I have found out.
You can also reset the provider settings to standard (Mobile Network Settings)
restart the phone. Then it will find a "changed Simcard" and you can choose the provider settings again.
Let me know if I could help you

[Q] Not able to make voice calls When 3G is ON

Hello
I am having Android device Samsung Galaxy S. From fast few days when 3G interenet is ON then I am not able to make calls.When I turned off 3G then it works fine. Any idea about this issue.I have also re installed the software but still problem persists. One more thing when 3G is on then first calls I am able to make but subsequent calls not able to make. Kindly help.Might be some software issue or hardware.Android developers please help in this.
//Anand
dhelawat said:
Hello
I am having Android device Samsung Galaxy S. From fast few days when 3G interenet is ON then I am not able to make calls.When I turned off 3G then it works fine. Any idea about this issue.I have also re installed the software but still problem persists. One more thing when 3G is on then first calls I am able to make but subsequent calls not able to make. Kindly help.Might be some software issue or hardware.Android developers please help in this.
//Anand
Click to expand...
Click to collapse
go to your service provider and check your plan
I checked with service provider and nothing wrong with it. It is some software issue so just want to confirm it.I already done installation of software.

I rooted my poco to follow this xda guide and im 99% done. Please send help ><

Hello fellow poco lovers. I used Mint mobile in the US which uses T-mobile's towers. I'm able to makes calls and send/receive texts, but the mobile network sucks. The poco only has 1 wireless band to work in the US with mint so while I'm driving around delivering pizzas I lose internet a lot and sometimes very difficult to get reconnected. I've found a few temporary fixes but those temporary fixes have become more more less reliable.
I found this guide to add wireless bands to any phone with a Qualcomm chip on xda and it inspired me to root my phone. https://forum.xda-developers.com/t/guide-add-all-gsm-and-lte-bands-to-your-phone.2886059/
After about 2 weeks of unlocking bootloader>flashing twrp>flashing magisk>flashing a custom rom>getting the right gapps> soft bricking my phone flashing gapps>reflashed custom rom from sd card>reflashed gapps from sd card>reflashed magisk from sd card>flashed kernel from SD card(yes all in that order)
So in that guide I posted above it mentions a hidden USB settings menu by dialing *#0808#. (I know the guide uses a code for a Samsung phone but Xiaomi's code is the same)
When I type this in the dialer I get a message saying "USSD code running..." then a message that says "connection problem or invalid MMI code"
I even downloaded 4 different hidden menu apps and found the USB settings but I get errors trying to load it as well.
I have LineageOS 19.1 and NGK.
I guess my question is, are the dial codes/hidden menu apps not working because I soft bricked my phone at one point, or am I missing something?
After finding as much info as I can, I guess phones lose access to dial codes and hidden menus when on custom roms and kernels. It looks like some phones have a solution but I couldn't find anything for Xiaomi/Poco f1.
I'm gonna try a few more things and will update this post when I get more info.
Thank you for your time

Categories

Resources