Screen cracked, can´t access pictures etc - Xperia Z5 Compact Q&A, Help & Troubleshooting

Hi.
My screen cracked and now I cant access files etc.
When I connect the cable to the pc the phone only charging since chargins is default :/
Any way to retrieve pictures, sms etc? Or transfer everything to a new android phone.

Are you rooted?

No:/

Is your bootloader unlocked?
If yes I think there is a way to take a full backup as an .img file
If not did you have backup to your Google account enabled? If yes just add your Google account on a new Android phone and select restore from latest backup during the setup wizard.

Is it unlocked by default?
Can I access the phone using command line or something? So i can enable file transfer.

mikaelft said:
Is it unlocked by default?
Can I access the phone using command line or something? So i can enable file transfer.
Click to expand...
Click to collapse
It is locked by default for security purposes. Otherwise anyone with the technical knowledge would be able to access the contents of your device without the need to unlock it.
In order to create a system dump you need unlocked bootloader and root so you can make the appropriate mount points.
Best thing you can do is get the screen fixed and sell the phone... I work in a mobiles store that offer services like that. We buy broken phones, fix them, transfer the clients data to their new phone and sell the phone as a second hand device.... They must exist in your country too...

Too bad :/
I can unlock the phone with fingerprint, but I cant press on the screen to enable file transfer when the window pops up. Only getting charging. I will try to connect a mouse to the phone.

Solved.
Connected a mouse and could start samsung switch to transfer everything to a new mobile.
I would really like to enter recovery mode to do a hard reset of the phone. But there is no way to enter it :/

mikaelft said:
Solved.
Connected a mouse and could start samsung switch to transfer everything to a new mobile.
I would really like to enter recovery mode to do a hard reset of the phone. But there is no way to enter it :/
Click to expand...
Click to collapse
Simply reset the phone through settings, it will boot to recovery and wipe everything for you

[email protected] said:
Simply reset the phone through settings, it will boot to recovery and wipe everything for you
Click to expand...
Click to collapse
Reset through settings is the same as clearing cache and reseting through recovery?

mikaelft said:
Restore through settings is the same as clearing cache and restoring through recovery?
Click to expand...
Click to collapse
i dont know about restore, Ive never used that. But reset works the same way as reset through recovery.

Related

[Q] Reset usercode (not pattern reset) WITHOUT losing any info?

Got a friend at work, and his kid managed to enter a usercode onto his SGS2. It´s his businesses phone with LOADS of meetings/notes/sms´s/photes (all on the phone, nothing saved to SD :/ )etc etc and he want to get his info back if possible.
USB debugging is NOT turned on.
vol+,home,power gets puts you on a enter password screen.
vol-,home,power puts you in download mode.
Is there anything that can be flashed via ODIN to get rid of the usercode WITHOUT loosing any info?
Just them him to take it into a Samsung service center proof of ownership may well be needed.
As i work in a phone/tv store we send in ~5-10/phones each day to service centers.
Not one time have the phone been "unlocked/reset" without it coming back factory reset
I´ll tell him to leave it be until monday, and if there´s no other way then flashing, well, suck for him....
JayDee78 said:
As i work in a phone/tv store we send in ~5-10/phones each day to service centers.
Not one time have the phone been "unlocked/reset" without it coming back factory reset
I´ll tell him to leave it be until monday, and if there´s no other way then flashing, well, suck for him....
Click to expand...
Click to collapse
Read in another thread to try a bunch of wrong passwords until it asks for a PUK then use that to unlock it (Call carrier for PUK)
Tell your "friend" to ask his "kid" for the code.
Does he have a backup of his EFS? If so you can flash via Odin any xxxEFSxxx.tar file and it will allow access to the phone, you can then backup whats needed and then restore the original EFS.
oinkylicious said:
Tell your "friend" to ask his "kid" for the code.
Click to expand...
Click to collapse
The kid is 3 years old, and his name is Emil. Just think for a second, if the phone where stolen or ill gotten, why go through this trouble?! The meetings, calander etc can be restored (with pain) but the photos etc cant be replaced! And as i do this, send phones to service, on a daylie basis i want to explorer any other options first as it will likely be wiped when it is returned!
Odia said:
Does he have a backup of his EFS? If so you can flash via Odin any xxxEFSxxx.tar file and it will allow access to the phone, you can then backup whats needed and then restore the original EFS.
Click to expand...
Click to collapse
Nothing saved on his part. Got NSPRO, z3x and SGTool and tried everything that i could think of with these tools, but as usb debbuging is off no codes could be read...
Thanks for the input, i´ll guess it will be a hail mary pass to send it in to Anovo, as the biggest servicecenter is called in Sweden.
What is a "usercode" to begin with if it's not the Pattern/PIN/Password lock?
Overcomming the Pattern/PIN/Password lock is rather easy, as Odia suggested, but you even can do it with custom kernel via root ADB in recovery, don't even need to flash a stock EFS, just delete all cryptoprop* files.
JayDee78 said:
vol+,home,power gets puts you on a enter password screen.
Click to expand...
Click to collapse
THAT sounds like the device encryption is enabled.
If that is really the case, there is nothing you can do without the password, as if you do the above, the password will be gone, but so is all the data as it can't be decrypted anymore.
0000 is always worth a try .
jje
Thanks for the info.
The phone was setup by a former IT guy at the company he works at. That would explain why it is encrypted, as my friend is not very tech savvy.
Unfortunately the guy now works abroad and they have not been able to reach him, and i guess that servicecenters wont reset it with content remaining to avoid potential problems with info coming into the wrong hands.
Thanks all for the replies!
It's impossible to reset it without loosing/wiping the data when not knowing the password - that's the idea when encrypting it
Has nothing to do with service centers "not wanting", it's just technically not possible.

[Q] Broken screen and dead touch

Ok, so basically. My Galaxy S2 fell and the screen broke. The touch doesnt work anymore and the screen is just black.
My phone is rooted, but I have lock screen with password on it. I have files images etc and I need to pull them out. Is there anyway I can do that via my pc? All help appreciated
amiroslo said:
Ok, so basically. My Galaxy S2 fell and the screen broke. The touch doesnt work anymore and the screen is just black.
My phone is rooted, but I have lock screen with password on it. I have files images etc and I need to pull them out. Is there anyway I can do that via my pc? All help appreciated
Click to expand...
Click to collapse
you can do a factory reset. It will only delete your data and cache, but not your images you have on your internal memory. (It keeps your app data, but the rom is 100% clean)
If you have a kernel like DorimanX, you can boot into recovery and connect your phone. It'll show up as SD cards and you can copy files from it.
GreekBlood said:
you can do a factory reset. It will only delete your data and cache, but not your images you have on your internal memory. (It keeps your app data, but the rom is 100% clean)
Click to expand...
Click to collapse
I cant see anything of the screen, how would I do that?
@up
I cant seem to get into recovery mode
Guys, I can see the folder when I connect the USB, but its empty cuz there is a lock. I dont have a samsung account either. Any clue?
amiroslo said:
I cant see anything of the screen, how would I do that?
@up
I cant seem to get into recovery mode
Guys, I can see the folder when I connect the USB, but its empty cuz there is a lock. I dont have a samsung account either. Any clue?
Click to expand...
Click to collapse
Try to do your pin/password/pattern and unlock it (if your touchscreen works it should be possible)
Same problem :/
I've got the same problem, anyone come up with a fix?
The fix!
Okay, so I found a fix, I used [email protected] (droid-at- screen.ribomation.com/) to get a connection going between my phone and my computer.
Then I used android screencast (code.google .com/p/androidscreencast/) to open up the file tree, and downloaded the files I needed

[Q] backing up an un rooted stock screen locked S 3 siii

Dear friends,
Need help immediately
I have a stock s3 (un rooted, standard) that was recently updated with an official android update , it suddenly won’t accept my screen lock pin pot the update,
How ever I am able to receive calls,
One more strange thing is , after removing the sim card the phone still shows signal in the screen locked mode , though obviously I am unable to receive any calls
Also the phone is ghosting, its screen is coming alive on its own (to the lock screen)
I feel that the phone has a corrupt update or summin
More importantly
1. The phone is not rooted and I’m not Shure if the USB debugging is on or not
2. The phone has data which I do not want to loose
3. Im unable to download the ADT bundle (iv red somewhere that this is the only way to bypass it)
4. I want to know how I can unlock my phone to make a backup of all the data
5. I don’t mind rooting my phone (provided the lock screen allows me to do so)
I have a fair knowledge of rooting and ROM flashing etc, but am no expert , hence an amateur guide to phone unlock shall be immensely helpful
PL HELP
casula.aditya said:
Dear friends,
Need help immediately
I have a stock s3 (un rooted, standard) that was recently updated with an official android update , it suddenly won’t accept my screen lock pin pot the update,
How ever I am able to receive calls,
One more strange thing is , after removing the sim card the phone still shows signal in the screen locked mode , though obviously I am unable to receive any calls
Also the phone is ghosting, its screen is coming alive on its own (to the lock screen)
I feel that the phone has a corrupt update or summin
More importantly
1. The phone is not rooted and I’m not Shure if the USB debugging is on or not
2. The phone has data which I do not want to loose
3. Im unable to download the ADT bundle (iv red somewhere that this is the only way to bypass it)
4. I want to know how I can unlock my phone to make a backup of all the data
5. I don’t mind rooting my phone (provided the lock screen allows me to do so)
I have a fair knowledge of rooting and ROM flashing etc, but am no expert , hence an amateur guide to phone unlock shall be immensely helpful
PL HELP
Click to expand...
Click to collapse
So you proceeded? Your backup will be created before we start clearing/deleting storage. Thats means you ca use the phone in any case and have a got chance to restore all necessarry data once the rom wotks again.
SO AS YOU READ GUIDE I SUPPOSE YOU REMOVED KIES AND OTHER USB SERVICES????
LS.xD said:
So you proceeded? Or got any questions?
Click to expand...
Click to collapse
i wanted to know if i will be able to root my phone with this screen lock?? further ..is there any use..as in will i be able to retrieve my data??
casula.aditya said:
i wanted to know if i will be able to root my phone with this screen lock?? further ..is there any use..as in will i be able to retrieve my data??
Click to expand...
Click to collapse
As u seen during the update --> someting can go wrong, but whats the point of deleting your data by yourslf or have may be a minimal risk getting data lost during root? Have you found another option to keep your files????
LS.xD said:
As u seen during the update --> someting can go wrong, but whats the point of deleting your data by yourslf or have may be a minimal risk getting data lost during root? Have you found another option to keep your files????
Click to expand...
Click to collapse
i dont mind rooting my phone, im ok with minimal data loss too
iv herd going with the ADB tool and puting some codes, how ever the USB debugging has to be one for both and im not shure wether its on or not
casula.aditya said:
i dont mind rooting my phone, im ok with minimal data loss too
iv herd going with the ADB tool and puting some codes, how ever the USB debugging has to be one for both and im not shure wether its on or not
Click to expand...
Click to collapse
simply check in device manager
you probably need to be rooted by the way, cause you cant acces all directories. And pls post the guide you read, i wanna get some more knowledge too
How about your SIII ??

Need Help on S6 Edge Demo Unit

Hi Good Day!
Can anyone help me to fix my s6 edge LDU.. I want to fix the fingerprint password.. someone put a password on the unit, by now i cant access the device.. since it was a demo unit i cant use factory reset.. Im hoping you can help me about this issue, more power and God Bless!
k0rangar03 said:
Hi Good Day!
Can anyone help me to fix my s6 edge LDU.. I want to fix the fingerprint password.. someone put a password on the unit, by now i cant access the device.. since it was a demo unit i cant use factory reset.. Im hoping you can help me about this issue, more power and God Bless!
Click to expand...
Click to collapse
Can you get into recovery?
callumbr1 said:
Can you get into recovery?
Click to expand...
Click to collapse
Yes Sir
EDIT: ive just read your post and you cant get onto the phone??
I dont know anyway to bypass the lock.
k0rangar03 said:
Yes Sir
Click to expand...
Click to collapse
The first thing you have to do is to go to the app drawer and open an application called Samsung Retail.
Go to Configuration Settings and enter code 544 to unlock it. If this code do not work, try 5444
Uncheck Disable the factory reset and enter the following password to confirm it: M729Q16K8546..
Turn the phone off and press the volume up, power and home buttons at the same time to boot into recovery.
Wipe data, cache and dalvik cache.
Then reboot.
However if its an LDU then im pretty sure the antenna and sim card slot will have been removed.
callumbr1 said:
EDIT: ive just read your post and you cant get onto the phone??
I dont know anyway to bypass the lock.
The first thing you have to do is to go to the app drawer and open an application called Samsung Retail.
Go to Configuration Settings and enter code 544 to unlock it. If this code do not work, try 5444
Uncheck Disable the factory reset and enter the following password to confirm it: M729Q16K8546..
Turn the phone off and press the volume up, power and home buttons at the same time to boot into recovery.
Wipe data, cache and dalvik cache.
Then reboot.
However if its an LDU then im pretty sure the antenna and sim card slot will have been removed.
Click to expand...
Click to collapse
Ok Sir but the problem is i cant open the device.. it has fingerprint password, i didnt know the password even the back up password. I tried to restore it by holding power button, volume up and camera but still it wont work since the factory reset was disabled by the retail mode.
k0rangar03 said:
Ok Sir but the problem is i cant open the device.. it has fingerprint password, i didnt know the password even the back up password. I tried to restore it by holding power button, volume up and camera but still it wont work since the factory reset was disabled by the retail mode.
Click to expand...
Click to collapse
Then i dont think theres anything you can do. You need the password. You can not bypass the lock
callumbr1 said:
Then i dont think theres anything you can do. You need the password. You can not bypass the lock
Click to expand...
Click to collapse
Maybe the original firmware can solve the problem and still hoping someone can help me with this issue .. by the way thank you Sir for the time.
k0rangar03 said:
Maybe the original firmware can solve the problem and still hoping someone can help me with this issue .. by the way thank you Sir for the time.
Click to expand...
Click to collapse
Try to flash stock firmware

Zte blade z max z982

I have a ZTE blade z max phone that I got out of storage. I always keep my broken tech just incase. and sure enough I have a court date coming up and the information on this phone is my only hope.
This phone has a password that you have to enter before the phone fully boots. Can anyone point me in the direction of a method for a bypass that may work. I saw a post for methods that worked for people who's phones are fully booted but they cant remember their patterns or passwords. those methods are a bit out of my reach unless i've done something wrong. the phone hasn't be on since april-june of 2018 not sure if that would help any. Its also connected to my google account but the phone has no service and the wifi command is of no use cause i have a new ISP
Please help. I just wanna get this case out of my hair.
Stevonce said:
I have a ZTE blade z max phone that I got out of storage. I always keep my broken tech just incase. and sure enough I have a court date coming up and the information on this phone is my only hope.
This phone has a password that you have to enter before the phone fully boots. Can anyone point me in the direction of a method for a bypass that may work. I saw a post for methods that worked for people who's phones are fully booted but they cant remember their patterns or passwords. those methods are a bit out of my reach unless i've done something wrong. the phone hasn't be on since april-june of 2018 not sure if that would help any. Its also connected to my google account but the phone has no service and the wifi command is of no use cause i have a new ISP
Please help. I just wanna get this case out of my hair.
Click to expand...
Click to collapse
If this device has twrp you could flash it and boot twrrp and go into file manager data/system/remove gate keeper password and puzzle Key and lockscreen dbs and you can access the phone
([emoji3590]09-09-18[emoji3590])
PoochyX said:
If this device has twrp you could flash it and boot twrrp and go into file manager data/system/remove gate keeper password and puzzle Key and lockscreen dbs and you can access the phone
([emoji3590]09-09-18[emoji3590])
Click to expand...
Click to collapse
I just recently began looking into twrp because there have been new root methods for the previous model to this phone in which i wanted to root. never got around to it. if this phone doesn't have twrp would it be possible to do so from the recover menu, (Power button + up volume)
Stevonce said:
I just recently began looking into twrp because there have been new root methods for the previous model to this phone in which i wanted to root. never got around to it. if this phone doesn't have twrp would it be possible to do so from the recover menu, (Power button + up volume)
Click to expand...
Click to collapse
No stock recovery doesn't have a file manager with access to the system partition
([emoji3590]09-09-18[emoji3590])
PoochyX said:
No stock recovery doesn't have a file manager with access to the system partition
([emoji3590]09-09-18[emoji3590])
Click to expand...
Click to collapse
Damn any suggestions? is it possible to put twrp on here not being able to boot the phone? i'm pulling my hair out lol
Stevonce said:
Damn any suggestions? is it possible to put twrp on here not being able to boot the phone? i'm pulling my hair out lol
Click to expand...
Click to collapse
If you access to fastboot and oem unlock was enabled and developer settings then yeah you could if this device was twrrp supported
([emoji3590]09-09-18[emoji3590])
PoochyX said:
If you access to fastboot and oem unlock was enabled and developer settings then yeah you could if this device was twrrp supported
([emoji3590]09-09-18[emoji3590])
Click to expand...
Click to collapse
Gonna give it a shot.
PoochyX said:
If you access to fastboot and oem unlock was enabled and developer settings then yeah you could if this device was twrrp supported
([emoji3590]09-09-18[emoji3590])
Click to expand...
Click to collapse
If i factory reset this phone could i retrieve all the data i lost?
Stevonce said:
If i factory reset this phone could i retrieve all the data i lost?
Click to expand...
Click to collapse
If you factory restore the device your data partion and internal storage partion will be wiped and it more then I likely trigger that Google reactivation lock and you would have to put the last Google email used with the phone and password to start the setup process if you did a factory restore in twrrp you wouldn't lose your data cause unlike stock factory restore it just wipes the data partion and not internal storage partion
([emoji3590]09-09-18[emoji3590])

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