Amazfit Pace counts worng number of Steps - Amazfit

Hi to all
I'm using the English model for the last three months with full satisfaction.
However at the last 2-3 weeks the Steps counting display wrong numbers.
I'm walking daily 6 km per day and the number of Steps was always around 7000 .
Recently, the number of Steps went down to around 4000.
Just want to emphasize that there was no change in watch position (Right hand always) or tightening.
18/3/18 More info.
Moving Watch to Left Hand (Either with Left or Right hand setting), produce 7000 Steps per 6km. as it should be.
Your advise will be most helpful.
Sam2299

Related

Ridiculously inaccurate pedometer

Is there any way to calibrate or tune the pedometer? Its just abysmally inaccurate. It's counted over 1100 steps so far today and I've taken maybe 300.
If you moved your hand too much, it would count them as steps ?
nktwister said:
If you moved your hand too much, it would count them as steps ?
Click to expand...
Click to collapse
I do understand that, but there's no way I made some 800 hand movements that could be counted as steps in two hours.
Just washing my teeth and shaving me it makes 700 steps (in 5min) . Same with Sony SWR-30 or Garmin or Fitbit. But there is only with the Samsung device that can pause and start after finish. Same if you if we washes windows
My counts have always been good. I have to purposefully walk a lot more at work and do several miles at the gym to hit my 11,000 steps for the day. The only time I got bad readings was when the Profile for myself, height/weight/sex/age was off in S Health. Check that maybe and reboot device and phone after.
highlordkram said:
My counts have always been good. I have to purposefully walk a lot more at work and do several miles at the gym to hit my 11,000 steps for the day. The only time I got bad readings was when the Profile for myself, height/weight/sex/age was off in S Health. Check that maybe and reboot device and phone after.
Click to expand...
Click to collapse
The profile is set. I actually accidentally factory reset the watch last night. We'll see how it acts now.
tedkord said:
The profile is set. I actually accidentally factory reset the watch last night. We'll see how it acts now.
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Click to collapse
Any update? Is it working better now?
highlordkram said:
Any update? Is it working better now?
Click to expand...
Click to collapse
Not really. I did find that typing at the PC ads quite a few steps. But any hope of using this to keep track of actual steps is futile.
You can turn off the pedometer while not doing exercise
Sent from my SM-N915V using XDA Free mobile app
Here is an idea that has helped me for years using 2 Nike Fuel Bands and all 3 of the Gear watches; use it for a "movement counter" not a "step counter". I am an office guy, but get to get up several or more times a day and move around. I go to the gym and if I do cardio, I can end up with 11,000 or more at the end of the day. What you need to do is to set your own total goal based on what you can normally achieve on your good days.
Nike had the right idea years ago on this with their "Fuel Points". They talked about the points gotten from walking, running, playing basketball, boxing, weight lifting, etc. I have carried this over to my Gears and they are accurate within this idea frame for me for the past 2 years. Last year I lost 80 pounds by hitting that 10,000 or 11,000 per day for most days of the week. When I first started losing I even would just do punching or over the head arm raises to get my total, and the more fit i became, the less I had to do this, and the more I actually did walk, lift, run, or do elliptical.
Hope this helps out in changing your perspective on what the watch can be used for.

Stratos - latest firmware and it still doesnt count stairs and walking with stroller

Hi, I have been using my stratos for a week now, and noticed it doesnt count stairs well and doesnt count me using a stroller when i take my kid to day care - its consistently failing on both these two scenarios but otherwise works well with step counting, running, and i was able to track my 1 pool session well so far.
Anyone else noticed these issues?
thanks.
I am interested in this topic as well. I was considering Stratos but saw a good offer on Garmin Vivoactive 3. Now I saw that the Vivoactive is counting only a few steps whlie using a stroller. To make things worse it is recalculating VO2max and resetting the step goal considering this wrong steps from stroller pushing. The yearks at Garmin do not allow to manually add or edit step count because steps are used in leaderboards. Now I am considering returning it and buying a Stratos. Just as sports watch not as an activity tracker.
sagivha said:
Hi, I have been using my stratos for a week now, and noticed it doesnt count stairs well and doesnt count me using a stroller when i take my kid to day care - its consistently failing on both these two scenarios but otherwise works well with step counting, running, and i was able to track my 1 pool session well so far.
Anyone else noticed these issues?
thanks.
Click to expand...
Click to collapse
Hi Sagivha
When walking with a stroller you have both hands maneuvering it.
It's the same when using the treadmill, I always let my hand swing when standing on it otherwise the steps are not counted well.
About taking stairs, I have the same problem and already pointed this out for several times.
Now and then there are one or two counts of taking stairs. I wonder if there a threshold as it is bij walking.
Counting steps takes place after 10 steps to avoid false readings.
Ogamwich

Amazfit Bip km/steps count mismatch

Hi,
I've been using an Amazfit Bip for two days, and I've noticed a strange behaviour when it counts the steps and km. It's not a bit inaccurate, it's hugely inaccurate.
I walk to work every morning and then back in the evening (~2.5 km.). If I start the walk activity, the GPS records the walk perfectly and says I walked for 2.6 km., which is fairly accurate. But the continuous step counter says I walked for 1.3-1.4 km. and aroud 2200-2400 steps. Before the Bip, I was using a Huawei Honor Band Zero watch, which said it was 2.5 km. and around 4000 steps.
Should I get a replacement or am I doing something wrong?. Or maybe the watch face is to blame? I'm currently using a custom watch face that shows everything, including 24 hr. time, weekday, date, heart rate, battery level %, steps, km., and weather (including current temperature). Maybe it's too complicated and messes with the counters? I'm using the Bip on my left arm (does that make any difference?).
I'll try again this evening, using the default (and ugly) watch face, but I'm not sure this will fix anything.
When I first turned the phone on and synced it, MiFit installed firmware V0.1.1.36, and noticed this behaviour. Yesterday I upgraded to beta version V0.1.1.41, to see if it fixed the issue, but it didn't.
Any ideas, besides getting a replacement?
I've finally requested a refund and will be returning the Bip, as it's definitely defective. Today, I've walked for 3.42 km. (verified manually using Google Maps) and the Bip says I just walked 2.06 km. The walk activity using the GPS registered the correct kilometers, and in order to match km. and the steps the pedometer registered (around 2500) it says that my stride length during the walk was 114 cm, which is not only huge, but also impossible, since I'm just 163 cm tall.
So I'm returning it for a refund. I might get a new one, but I'm in doubt right now.
jman0 said:
I've finally requested a refund and will be returning the Bip, as it's definitely defective. Today, I've walked for 3.42 km. (verified manually using Google Maps) and the Bip says I just walked 2.06 km. The walk activity using the GPS registered the correct kilometers, and in order to match km. and the steps the pedometer registered (around 2500) it says that my stride length during the walk was 114 cm, which is not only huge, but also impossible, since I'm just 163 cm tall.
So I'm returning it for a refund. I might get a new one, but I'm in doubt right now.
Click to expand...
Click to collapse
I have the similar issues for calories burnt syncing with google fit with wrong values. I cant refund my watch but if you can, i recommend that you buy an gear fit 2 (which is my old watch and works fine , shealth app really solid app i realised now)
jman0 said:
I've finally requested a refund and will be returning the Bip, as it's definitely defective. Today, I've walked for 3.42 km. (verified manually using Google Maps) and the Bip says I just walked 2.06 km. The walk activity using the GPS registered the correct kilometers, and in order to match km. and the steps the pedometer registered (around 2500) it says that my stride length during the walk was 114 cm, which is not only huge, but also impossible, since I'm just 163 cm tall.
So I'm returning it for a refund. I might get a new one, but I'm in doubt right now.
Click to expand...
Click to collapse
When GPS registered 'correct kilometers', then you know that GPS runs/walks register properly. When 'steps' do not match could it be that the step-counter does not register steps ? The registration depends on body/arm movement. It is by no means 'accurate'. I assume some correlation is done by Bip, to match a registered (GPS) distance to a corresponding #steps. It would then calculate the 'average stride length'. Also, it knows your length, so it may use a fixed table to determine average stride length. The calculation of distance-walked is then simply #registered steps x average stride length ..... it should only be seen as a rough calculation. Actually if you move smoothly and not move the arms..... it might not register -any- movement. You are incorrect as to drawing a firm conclusion of it not registering properly because GPS is ok, but #steps on a different measured distance is not.
But you could possibly have a (gyro) x-y-z movement chip that is faulty ... so it simply doesn't register steps properly. GPS and thy accelerometer operate totally independent.
4draan said:
When GPS registered 'correct kilometers', then you know that GPS runs/walks register properly. When 'steps' do not match could it be that the step-counter does not register steps ? The registration depends on body/arm movement. It is by no means 'accurate'. I assume some correlation is done by Bip, to match a registered (GPS) distance to a corresponding #steps. It would then calculate the 'average stride length'. Also, it knows your length, so it may use a fixed table to determine average stride length. The calculation of distance-walked is then simply #registered steps x average stride length ..... it should only be seen as a rough calculation. Actually if you move smoothly and not move the arms..... it might not register -any- movement. You are incorrect as to drawing a firm conclusion of it not registering properly because GPS is ok, but #steps on a different measured distance is not.
But you could possibly have a (gyro) x-y-z movement chip that is faulty ... so it simply doesn't register steps properly. GPS and thy accelerometer operate totally independent.
Click to expand...
Click to collapse
In recent times, I've used three different devices on the same route:
1) Huawei Honor Band Zero. It used to register around 3600-3700 steps average.
2) Finow X5 Plus (this one I borrowed from a friend): Used to register around 3700-3900 steps. I've borrowed this one again and had been using it since monday. Same results.
3) Amazfit Bip: This just registers around 2200-2300 steps.
The distance is still the same (~2.6 km) and I double and triple checked using Google Maps. If I check the last walk activity I registered with both the GPS and the pedometer, the latter one says I did 2229 steps, while the GPS said the distance was 2.6 km. As part of the data, the GPS calculates your stride length, dividing distance by steps. That calculation yielded a result of 114 cm, which is impossible for me, as I'm 163 cm tall. That's pure maths.
And then, the distance the pedometer said I had walked was 1.4 km. I can assume a 10% difference, but not almost 50%. That's why I'm sure I have a deffective sensor somewhere, and why I asked to return it.
jman0 said:
In recent times, I've used three different devices on the same route:
1) Huawei Honor Band Zero. It used to register around 3600-3700 steps average.
2) Finow X5 Plus (this one I borrowed from a friend): Used to register around 3700-3900 steps. I've borrowed this one again and had been using it since monday. Same results.
3) Amazfit Bip: This just registers around 2200-2300 steps.
The distance is still the same (~2.6 km) and I double and triple checked using Google Maps. If I check the last walk activity I registered with both the GPS and the pedometer, the latter one says I did 2229 steps, while the GPS said the distance was 2.6 km. As part of the data, the GPS calculates your stride length, dividing distance by steps. That calculation yielded a result of 114 cm, which is impossible for me, as I'm 163 cm tall. That's pure maths.
And then, the distance the pedometer said I had walked was 1.4 km. I can assume a 10% difference, but not almost 50%. That's why I'm sure I have a deffective sensor somewhere, and why I asked to return it.
Click to expand...
Click to collapse
So with your info, and comparison to other devices.... The GPS is just fine, and quite accurate/ consistent.
The accelerometer (counting steps) however is off by 2200/3600 steps.
Compensating the calculation makes your actual stride around 70cm ... which sounds ok for your length in combination with 'walk'.
You are right to blame the accelerometer's accuracy in my opinion.
I have the same problem
If you have a flakey sensor then I have one too! But I have noticed something rather weird... if I am walking normally, it seems fairly accurate but if I am golfing and pushing my cart it is out by almost a factor of 2. Is it because I'm not swinging my arm when I'm pushing the cart? Very frustrating and it seems to me that it is a software problem. I found it interesting that when you put it in Activity mode for walking it gives correct results.
I have a problem with the steps counter in my Amazfit Bip. A lot of my walking is done when pushing my wife in her wheelchair. I get absolutely no steps recorded when pushing the wheelchair, I think the watch is fairly accurate when I am out walking normally on my own. Am I right in thinking that the recording of steps is done by the swinging of my arm which I obviously don't do when pushing the wheelchair? I really like the watch, especially the battery life but it is no good to me if I cannot overcome the problem with not recording steps when walking and pushing my wife's wheelchair.
I can confirm this problem.
If you use the built in GPS of Amazfit Bip it does register the correct distance. I have verified this several times, using my phone and then measuring on Google Maps.
The problem is that Amazfit Bip does not display the correct, or total distance, so the distance number will often be much lower than reality.
I have counted several times to a few thousand steps in my head and it seems that the Amazfit Bip is very accurate and gives a similar number. To get this accurate number I need to be swinging my arm and not carry a bag or something. If I am pushing a stroller for example, I might get 5 kilometers on the built in GPS but the watch might say 2 kilometers, that is because my arm does not really move.
If I look in the MiFit app the same numbers will be shown there. There is a daily total distance but it's usually lower than all my activities combined. Say I walked 12 kilometers total in the Activity mode (using GPS) plus everything else I've walked that day, the total could say just 9 kilometers. This daily total should of course be higher than all my activities because I walk around at work, go shopping etc.
This a bit annoying as I would like to see the total distance, including my exercises, in the MiFit app and on my watch. Currently I do not display steps and distance on the phone because I am not interested in how many movements the watch registered. I want to see the real distance.
This could be fixed in a few different ways:
-by showing separate fields for the total of all activities (using GPS) and steps.
-by dividing the GPS distance with a calculated stride from your height (not including any movement that was done while exercising) and then displaying previous steps plus distance combined.
-setting a treshold where steps are calculated from the distance (your height etc) if the number of steps and stride seems impossible, for example a very long stride, which could happen when the GPS distance is much longer than the number of registered steps, for example when pushing a stroller.
it is totally weird for me!
i always get way more steps than i actually take. i just went to the kitchen now, and it shows 224 steps taken. it is 5feet from me!
one fourm said, changing the hand it is on in the app helps solve the issue. it didnt work for me though.
This sounds like a bad watch itself. I have my own Bip and it works great.
Just a thought from an ex marathon runner (#17 marathons). (#43 half marathons).
Aged 75 cannot run without quickly getting injured, however I'm addicted to long walks AND my Xtrainer-
My findings:
*GPS is fairly accurate.
*On xtrainer- STEPS/Distance is of no use.
*Normal STEPS in every day life.. very hit and miss for accuracy.
However by having long walks to analyse (8s, 10s, 12s miles), when I am stepping out an swinging arms, then the STEPS have a marked consistency to distances. If I divide total steps of each walk by accurate GPS miles, then that shows that within small margins I'm consistently doing 1900 STEPS per mile.... being 33.35" strides (say) 85cm strides.
Now, I have not found any method of manually entering my stride length anywhere in the Mi Fit App, but by installing an additional app "Notify & Fitness for Amazfit"
alongside (or even instead of Mi Fit App) I can insert my stride length, and I find that the resulting STEPS/DISTANCE on the 2nd app is more in-keeping with my expectations.
I agree with many of the comments, in that, if we don't swing our arms some of the steps (around the home etc.), may be missed.... And if some non-fitness activity involves excessive use of 'watch' arm then we appear to be rewarded by bonus fictitious STRIDES.
But realistically for the typical price that we may have all paid, when used for actual fitness activities then it is a decent piece of kit.
Miscount step problem on Amazfit Pace.
To solve this problem, you just need to restart your watch again. Go to: “setting” > “device” > “reboot”.
This watch have an accelerometer / gyroscope in them for features including daily steps, sleep monitoring as well as treadmill running.
For treadmill running, the watch is calibrated each time you run outside with GPS. When you run at a specific pace with GPS, the watch stores what your movement is to correlate that to a pace without GPS. So, the more different paces you run outside with GPS, the better the accuracy will be without GPS.
After you run on a treadmill (you will need to run at least a mile) and stop the activity, you can scroll through the menu that pops up and select Calibrate & Save. From here you can enter the distance that you covered. The next time you run on a treadmill, the distance and pace should be more accurate.
You will need to have run at least one time with GPS before you can calibrate a treadmill run.
*For step count, please move your hand like a normal walk movement for better result. Please understand, accelerometers are used to detect the orientation of the watch and the gyroscope adds an additional dimension to the information supplied by the accelerometer by tracking rotation or twist.
So, if you walk while you pushing a trolley, it won’t count your step!
Same here, i was sitting on a bus and the watch counting steps. Suddenly i achieved my walking goal by sit still on a moving bus

Anyone tested GTS/GTR 2nd Version

A lot of reviews but all seems to be biased favoring buy. None of them are speaking about any issues or problems. Is the watch that really good?
2 weeks i have GTR2.Battery 14 days, normal use. Updated, playing music from the watch, speaking with the watch and Swimming. Really good stuff for a 170 usd. Change strap for metal bracelet. Looks amazing!
loko755 said:
2 weeks i have GTR2.Battery 14 days, normal use. Updated, playing music from the watch, speaking with the watch and Swimming. Really good stuff for a 170 usd. Change strap for metal bracelet. Looks amazing!
Click to expand...
Click to collapse
How do you transfer mp3 files to the watch. Mine keeps failing
Used since 2 days and steps counter seem totally wrong in daily tracking. Before go to sleep my Fitbit One has 1300 steps and GTR2 310 steps. Fitbit One is always right steps count because it is in the pocket and count only when the leg move. In exercice mode GTR2 has right steps. It is like GTR2 start to count steps anly after 40 (or more) continuous steps
At this time Fitbit One 6136 steps vs GTR2 3302 steps, totally wrong and unusable
GTR Watchfaces from "Notify for Amazfit" do not load, Fail each time.
the steps counting is better, if you do perform a reset on the GTR2/GTS2.. (after the last fw update)
watchfaces from 1st generation do not work on GTS2/GTR2 !!!
and there are no custom watchfaces yet, seems to be the apps for modding are still missing.
battery life of my GTS2 is about 9-10 days ... my GTS1 got 19-24 days
deepblue2000 said:
the steps counting is better, if you do perform a reset on the GTR2/GTS2.. (after the last fw update)
Click to expand...
Click to collapse
Tried factory reset, nothing changed. After 40min in my kitchen, my Fitbit One count 306 steps (and with the One it count only when the leg move) and the GTR2 counted 62 steps. So still totally unusable as daily tracker.
Really incredible that Amazfit can stay with a new (recent) watch wich can not do the basic with counting right steps ???? I can use my GTR Lite and the steps are correct, no much difference with my Fitbit One.
yeah it is a bit annoying, the GTS1 was so much better.
I dont know what they did @amazfit.... it seems to be the GTR2 / GTS2 are beta
devices for maybe the mini-Version that will be released soon
dersie said:
Tried factory reset, nothing changed. After 40min in my kitchen, my Fitbit One count 306 steps (and with the One it count only when the leg move) and the GTR2 counted 62 steps. So still totally unusable as daily tracker.
Really incredible that Amazfit can stay with a new (recent) watch wich can not do the basic with counting right steps ???? I can use my GTR Lite and the steps are correct, no much difference with my Fitbit One.
Click to expand...
Click to collapse
The algorithm for steps counting is trying to measure actual walking steps not just random movements which is why it's best checked in a walking activity. I got my GTR 2 a couple of weeks ago and so far I'm happy with the step counter.
BravoCharlie said:
The algorithm for steps counting is trying to measure actual walking steps not just random movements
Click to expand...
Click to collapse
But it fail today Fitbit 6200 steps just for leg movements and not arm and GTR2 2800 steps, totally wrong
dersie said:
But it fail today Fitbit 6200 steps just for leg movements and not arm and GTR2 2800 steps, totally wrong
Click to expand...
Click to collapse
That's weird, maybe you have a faulty one. I have GTR 2 and my wife GTS 2 and step counting is good on both (around 1200 steps per kilometer during activity) and even around the house it accumulates as expected. Try to feedback to Huami in Zepp app and see what they say.
Great Watch but very limited watchfaces. GTR watch faces do not work.
BravoCharlie said:
That's weird, maybe you have a faulty one. I have GTR 2 and my wife GTS 2 and step counting is good on both (around 1200 steps per kilometer during activity) and even around the house it accumulates as expected. Try to feedback to Huami in Zepp app and see what they say.
Click to expand...
Click to collapse
dersie said:
But it fail today Fitbit 6200 steps just for leg movements and not arm and GTR2 2800 steps, totally wrong
Click to expand...
Click to collapse
Firmware update for GTR2 yesterday
In change log :
- setup for wrist watch
- optimize accuracy of steps counting
at this time :
- Fitbit One : 3767 steps
- GTR2 : 3897
so no faulty unit, just faulty Amazfit developers
GTR2_Update_24012020.jpg
Shared with Dropbox
www.dropbox.com
Well I have a gts 2 and I've been a bit disappointed with it so far. No Alexa connection (to follow so amazfit have told me) and the on board voice control is only part working.
I can start playing a song via voice command but cannot then say play next song or pause playing.
Contacted amazfit about the problem and they said oh yeah we know about that and we're working on it!!
Ever get the feeling that you bought something a bit too soon
Hi all,
I'm having problems with the heart rate monitor, while I'm resting it's more or les accurate, but when I'm doing some exercise it's useless, having a differences somtimes up to 50 bpm lower than the real heart rate, I tried a factory reset but is still the same.
Does any of you have a similar problem? I have just sent a feedback on the app, let's see
It's a great watch but I'm thinking on returning it...
Does anybody get voice reminders when doing a run for example? There's a setting during the run for voice volume, and I have it set to maximum, but there's no voice to say 1 mile and the time etc. Is my unit faulty? Music works OK.
Maybe it works only with earphones, try it.
dukynko said:
Maybe it works only with earphones, try it.
Click to expand...
Click to collapse
The watch has speakers so it shouldn't be necessary to have headphones connected. Music plays nicely through the watch speaker.

Amazfit GTS: swimming measurements totally wrong. Fix sensors.

Hi there! I'm pretty sure there's no fix for this, but I want to give it a try.
I used to pool swim with my Amazfit GTS and it recorded quite well the activity.
It's now some time that the swimming pool measurements are totally wrong. Like half of the distance, but not even precise.
I tried:
- change multiple times the pool distance parameter
- reset, restart the watch
- calibrate the compass
- try a previous stock firmware, then rollback to the last one
No changes... Any further ideas?
Thanks!
jumpertrekker said:
Hi there! I'm pretty sure there's no fix for this, but I want to give it a try.
I used to pool swim with my Amazfit GTS and it recorded quite well the activity.
It's now some time that the swimming pool measurements are totally wrong. Like half of the distance, but not even precise.
I tried:
- change multiple times the pool distance parameter
- reset, restart the watch
- calibrate the compass
- try a previous stock firmware, then rollback to the last one
No changes... Any further ideas?
Thanks!
Click to expand...
Click to collapse
Hi jumpertrekker, I came across your question because I have the same problem. I've been using my Amazfit GTS as a swimming counter for 3 months. Despite during the first 2 months it worked well, in the last one the counter kept counting less than half of the distance. I was wondering if you had found out something about how to fix this issue.
Thanks!!
Same here. After over a year with a GTS well functioning, actually my watch shows about half the strokes, and half the distance (of course half the laps too).
Actually I know it's not a matter of lane length. The very strange thing is happened 5 minutes ago, I'm looking for a solution, and I try to "swim" in my bedroom (moving arms in the air) and it shows the RIGHT LENGTH (for me is 34 strokes = 25 meters) without the need of "hit" the border. I try three sets of 34 strokes each, the first I "hit the border", other I don't (simply I stop "swimming in the air"), but the watch counted regular three "laps".Does it make any sense?
I'll try this afetrnoon in the pool water...
EDIT: After some tests:
1) No matter if you hit the pool's border. It doesn't count the lap
2) In the water the counting of the strokes is wrong, this affects the meters and then the numbers of laps
3) Swimming with a MI band 3 on the right and the Amazfit on the left. Mi Band counted right, Amazfit counted half strokes (and half meters, and half laps)

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