I didn't notice but my watch lost connection with the phone a few days ago.
I would like to repair but it is asking me for the QR code and the only way I know how to get it is to do a factory reset (which is not convenient at all, as I don't want to reconfigure everything or loose fitness data from these last days).
How can I re-establish the pairing?
I find that when my watch loses connection to the app (not very often) I just force close and re-open the app and it reconnects.
However if the app is asking for the QR code this means that the watch has been unpaired (not the same as disconnected) so you probably will need to perform a factory reset. All health data is synced but you will need to reinstall any custom watchfaces and apps you have added.
There are a few mod/tweak tools on these forums that I think can make the watch display its QR code but I have not tried them, you may want to do a search and try one of them if you really want to avoid doing a reset.
Related
hi there
i wanted to know what is the real reason for we have to use an app such as clocksync (great by the way).
for instance, my old 10 years nokia doesn't need "resync" and keeps the right timing while my smartphone now needs to have the time corrected otherwise it will drift away plenty of minutes.
and also, in order to sync with clock sync, i need a data connection, but if i travel overseas and i keep my data roaming disabled, i will never be able to do that, correct?
thanks
gabrio
Who says you have to use the app? I use it mainly on my touchpad because the clock gets reset sometimes and the market doesn't work because of it, unless this happens on your phone you don't need to use it. Yes you need a data connection for it, or wifi.
It is hardly ever really out on time but I like to be precise so even since the days of WM have used applications similar to clock sync and clock sync therefore is essential to me...
Sent from the valley of the shadows....
I'm ClockSync developer, your question is answered in the application FAQ:
Q: Why would I need ClockSync, Android already has Automatic setting for Date & time?
Not all the mobile operators support automatic time synchronization mechanism called Network Identity and Time Zone (NITZ), therefore this setting may have no effect at all. Even if your provider supports NITZ, the information it sends may be inaccurate. There are also devices without SIM card, especially tablets that have no access to the network time. If Android Automatic mode works fine for you, then you are lucky and probably don't need ClockSync, otherwise it's recommended to disable it to avoid conflicts and getting incorrect time, see also a question about wrong time after synchronization below.
I'm so disappointed! Two days in a row I've been climbing the mountains and used the 'Climb' activity to track my workouts. Both days I was unable to Stop and Save the activity. When I pressed the 'Save' button there was an endless animation on the screen 'Saving your activity'. I left it for over an hour this way but nothing changed and I restarted the watch. Unfortunately the workout has not been saved. The same thing happened on the next day.
Both workouts have been with duration of more than 7 hours and contained so precious GPS data for me which now I cannot access.
Does anybody know why this happened and how to avoid it next time?
My watch has the latest official ROM.
While I can't tell you how to avoid it, try https://forum.xda-developers.com/smartwatch/amazfit/xiaomi-huami-amazfit-export-data-t3533292/page19
the version vor the stratos.
You might be able to get the Data manually.
Upgrading to WOS2 (firmware 2.x.y) may cause corrupted data. You can fix it this way (all data on watch will be erase, but you will get it back to phone):
1. Unpair watch while it's connected to phone, so all data will be erased;
2. Logout from Amazfit app, close it (it's better to re-install using the latest version or go to phone settings and "clear data");
3. Open Amazfit and login using the same account, your old data should be restored;
4. Pair watch again but do not restore old data when Amazfit asks if you want to.
I've also had this issue with Pace - on latest firmware. It only seem to happen on really long (over 5 hours) activities. I lost my Ironman cycle because of this issue.
lfom said:
Upgrading to WOS2 (firmware 2.x.y) may cause corrupted data. You can fix it this way (all data on watch will be erase, but you will get it back to phone):
1. Unpair watch while it's connected to phone, so all data will be erased;
2. Logout from Amazfit app, close it (it's better to re-install using the latest version or go to phone settings and "clear data");
3. Open Amazfit and login using the same account, your old data should be restored;
4. Pair watch again but do not restore old data when Amazfit asks if you want to.
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Click to collapse
I have done what you suggested. Let's hope it will fix the issue. Thanks!
Hello, I can't find the activity (skiing) in Amazfit pace after I stopped it and saved. is it possible to restore it manually? cause in App also no info after the sync.
I have tried to factory reset the watch many times, and everytime it will fix it, but after a few days, same issue persists.
Sometimes it will receive app notifications, sometimes it can't even do that.
**Right now it shows in my bluetooth settings that the watch is connected(probly why Im getting notifications) . But again, no connection in app**.
Very frustrating as I won't be able to view any of my stats on the app at all.
Anyone else experiencing this?
Since no one replied...
UPDATE:
I gave up on the iOS app, seems like it's just a persisting problem right now.
I managed to not lose any data by enabling the hidden app list, and paired my watch with my Samsung phone instead. So I didn't have to factory reset it.
And the Android app so far is working much better. i.e. Custom watch faces actually shows up in the app.
Make sure you have latest firmware on watch and Amazfit app on phone. Pair them properly or you may have problems with your activity data in the future (see thread about sync FAQ). If you still have issues, re-install Amazfit and enable the "Away alert" in watch Settings, it seems to make connection much more stable for me...
I am having a problem after updating 3.2.1.0, the HR is running on the clock and the sleep monitor also, I can see the data and graphics, but when synchronizing with the mobile, in the application AmazFit Watch, does not show the data of the continuous HR and does not also show sleep data. Searching the forum here I installed the stock rom again, I already did the factory reset, but that did not work either. Anyone have any idea what might be happening?
Restart both and do a forced sync (pull down from the top at the Amazfit main screen), or use the Upload / Sync feature directly from watch (it requires WiFi). If it doesn't work then probably you want to factory reset the watch and pair again. Be aware that it may take up to 24h for data to start syncing properly again after factory reaet.
lfom said:
Restart both and do a forced sync (pull down from the top at the Amazfit main screen), or use the Upload / Sync feature directly from watch (it requires WiFi). If it doesn't work then probably you want to factory reset the watch and pair again. Be aware that it may take up to 24h for data to start syncing properly again after factory reaet.
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Click to collapse
Thank you very much for the information, I did not know you need the 24 hours to start working properly. Now the morning began to work.
Hi,
I have just got the AmazFit pace and it has synced up to my phone (Pixel 3A) without any trouble.
I get the notifications etc on the watch.
However my app says 0 for the step count, no sleep data, no heart rate data etc.
i have tried factoery reset on the watch and installing ver 2.9 of the app on my phone with no success.
when i press sync on the phone it connects to wifi and claims to have successfully synced data but it isnt coming through to the phone.
Any help would be great.
I've tried searching for similar threads, the only thing similar i've found mentioned his firewall blocking the app but i dont think that will be the issue.
Thanks
The watch is brand new? Was it ever paired with another device previously? If yes, it has to be properly unpaired first, or activity/health data won't be synced properly. If no, it may take 24h for the data to sync properly. Try recording a dummy Elipitical activity and using the Sync from watch (it needs to connect to a 2.4GHz access point).
lfom said:
The watch is brand new? Was it ever paired with another device previously? If yes, it has to be properly unpaired first, or activity/health data won't be synced properly. If no, it may take 24h for the data to sync properly. Try recording a dummy Elipitical activity and using the Sync from watch (it needs to connect to a 2.4GHz access point).
Click to expand...
Click to collapse
Thanks for the reply
yeah, the watch is brand new.
My partner bought it, tried pairing it with her phone and had the same issue. I unpaired it, the watch factory reset when unpaired and then i tried it with mine.
I expected the pedometer to increase in real time.
does it sync via bluetooth or only via wifi?
Edit: I tried a dummy elliptical and that has synced. But im still not getting any heart rate or steps info even though i have done a few heart rate readings and obviously taken some steps
Sync is actually done in two parts: first the phone pulls data from watch using Bluetooth, then pushes the data to the cloud (Huami) via WiFi (this last part is what is done if you use Sync from watch settings). Only when the data is pushed successfully to the could it will be shown in the app on phone. If the sync gets stuck at 100% then try restarting the phone, then try again and if it doesn't work restart the watch too.
Steps will sync alright ,but dont expect to sync heartrate .
Amazfit will display heart rate only when Pace' s heartrate is set to continuous mode.
Howevrer as soon as continuous mode is diabled , Amazfit will lose all heartrate data .
This means that the problem is not with connection,but with Amazfit syncing heartrate to Amazfit account .
This app is so bad and buggy .
I have no issues here syncing data. Try unpairing the watch while it is connect to phone, so it will factory reset (all data will be erased), then do NOT restore old data to watch when you pair again. For better results, also uninstall Amazfit Watch app before pairing again, and login using the same account to restore your old data (to phone only).
lfom said:
I have no issues here syncing data. Try unpairing the watch while it is connect to phone, so it will factory reset (all data will be erased), then do NOT restore old data to watch when you pair again. For better results, also uninstall Amazfit Watch app before pairing again, and login using the same account to restore your old data (to phone only).
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Click to collapse
I have tried this method numerous times already.
As i said, everything synced alright with the exception of heartrate.
Heartrate data doesn't get retrained when continuous heartrate on watch is disabled.
I have tested here, and it works on both Android and iOS: as soon as I disable continuous HR it will show previous manual HR data.
lfom said:
I have tested here, and it works on both Android and iOS: as soon as I disable continuous HR it will show previous manual HR data.
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Click to collapse
It's supposed to show previous continuous HR data as well after HR being disabled, similar to the MI-Fit App.
That's how you would know your HR performance for the duration that it was continuously measured.
HR measurement, if working properly, should retain those data, as in STEPS and SLEEP data, so you can refer to how your heart rate does for periods that have been recorded.
P.S. the Exercise sessions recorded and retained continuous heart rate data without any problem. One can always check back at the continuous heart rate chart when the exercise session was recorded.