Stereo RingTone issue - Samsung Galaxy S9+ Questions & Answers

Hello.
When i choose ringtone i hear stereo speakers but when my phone ringing is working only bottom speaker and is not so loud. Please help !

Well got a post before that happens to me to. Also when on loud speaker is the same don't know why but looks like a software issue not hardware.

But can any confirm that s9 plus is ringing with stereo speakers. I ask support and answer been " This is normal, s9 plus is ring with only bottom speaker."

Today i update software and i try again.
When phone is in the deks ring with stereo speakers and when i get it in hand stop top speaker and stay only bottom.
I thing its ok now.

Hi. When the phone is on the table both of the speakers have sound during the ringing at the incoming call, but when I touch it the bottom speaker doesn't work. Will be corrected?

same issue on my 2 sam s9 plus,,,,,,,, way< samsung way ?

can confirm it's only using bottom speaker while ringing.

It's to protect people's ears. Imagine if a tech illiterate person picked up the phone and didn't realise they had My pressed "Answer" and put the earpiece to their ear while it's ringing on full volume. The speaker does put out some sound but it's not at a high volume and turns off completely when the proximity sensor is obstructed.

Related

ringing?

I searched and could not find any info on this, so sorry if it has been asked before.
When my ear piece is plugged in to the unit, the ringer will not ring (produce sound) through the speaker, it only rings (produces sound) through the ear piece. Is there a setting I am missing? Or, has anyone else had this problem...thanks!
That is normal, when you plug in the earpiece sound is diverted to the earpiece and the speaker is dead, once you remove it the sound will return to speaker, why would you want sound through the speaker while using the earpiece?
Thanks for the reply. I must not have asked the question very well.
I do understand that the sound is diverted to the ear piece while it is plugged into the phone. And I understand that voice needs to be because you want to hear what people are saying.
However, many times I carry the phone in my pocket with the earpiece plugged into it. When it rings, I can not hear the ring because the ringing sound is also being diverted to the ear piece.
If you take a look at the Handspring TREO or other non PDA phones, the ringer will ring through the normal speaker reguardless if the ear piece is plugged into the phone or not. This enables you to hear the phone ring if you have the ear piece plugged in. Only the voice sound is diverted to the ear piece, not the ringing sound.
The feature of being able to hear the phone ring while the ear piece isplugged in is important to me. It appears that it is standard on other phones and I was looking to see if there is a setting, hack or ajustment to make this happen on my phone.
Sorry for the long post and not explaining it well the first time.
All the best.
That would be so nice ... I miss this feature in my old Nokia 9210 where there was a "Headset" profile that you can customise.
There is a bit silly solution for this I use it when I 'm in the car. Keep the headset jack a bit loosy ... don't make it firmly connected to the XDA. This way the ringer will come through the XDA but you will get the sound in the headset but only in the right channel :lol:
I don't mind it since I don't use the 2 earpieces for only phone calls ... only for MP3 files :lol: ... hope that will help
Sorry I am without my XDA for a few weeks, so I can't tell you what to do, but I can offer you hope! You can make the phone ring through the XDA when the headset is plugged in.
Head over to www.pdaphonehome.com and search through the forum there.
Thanks for that, I did go over there and could not find the subject, so I posted the topic there. Thanks again!
UPDATE....Updating the ROM to version A.20.17 fixed the issue
UPDATE # 2 Now I upgraded to WM2003 and I am experiencing the same problem...Any suggestions?

[Q] Speaker noise

I noticed when pressing a button on this phone and put the speaker to your ear you can hear some noise through the speaker. Like a low hissing sound. Then after a second it stops until you press another button.
Also when playing a YouTube video or game and turn the volume all the way down you hear the same noise. Infact if you run a game and go back to your home screen the noise is there until you quit the app.
The noise can only be heard if you put your ear to the speaker so it's not a major issue I just found it strange and wondered if everyone's is the same?
I just checked and the noise does stop when going back to the home screen from a game. Yesterday when I tested it the noise was still going. Must have been a particular app.
Can somebody check this on the z2 to see if this is normal? Thanks
You have to put your ear to the speaker to hear it, its just a slight hissing sound.
It happens when pressing the home/back/multi tasking buttons or when typing on the keyboard. Basically whenever the phone makes a button press sound and the speakers become active to play the sound
its totaly normal for the hissing sound to exist however some speakers can output the sound alot more easier than others and some you cant hear it at all
its normal for it to be heard from Z2 Unless its very louder than it should be, it should be only noticed using headphone or putting your ear very close to the speaker
Envious_Data said:
its totaly normal for the hissing sound to exist however some speakers can output the sound alot more easier than others and some you cant hear it at all
its normal for it to be heard from Z2 Unless its very louder than it should be, it should be only noticed using headphone or putting your ear very close to the speaker
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Thanks for verifying that Envious, i can only hear it when putting my ear to the speaker. While i am here i might as well get your thoughts on another issue lol There is a thread that's just been posted on here about the bottom speaker being louder then the top speaker. Is this a hardware issue or just the way the phone is designed. Its something i noticed the first day i got the phone.
bruteoutlawz said:
Thanks for verifying that Envious, i can only hear it when putting my ear to the speaker. While i am here i might as well get your thoughts on another issue lol There is a thread that's just been posted on here about the bottom speaker being louder then the top speaker. Is this a hardware issue or just the way the phone is designed. Its something i noticed the first day i got the phone.
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i actualy dont know
its definatly hardware, i did ask sony Service centre about the issue and since my Z2 is going to be sent for repair ill see if they actualy fix the Bottom speaking being louder than the top one which i did say was a problem and that they will test
it doesnt seem to be an intentional feature since the phone has dual stereo speakers, its anoying listening to music when mostly the audio is one side
Yeah its something i notice when playing games or watching videos. I will try to get a replacement from the retailer and if that fails then i will send it into sony. The vibration sound is definitely too loud on my z2 and i'll get them to check the speaker. :good:

[Q] Crackling Sound On Speakerphone? Pls Help!

So I just got this phone recently, its the C6833 and when I am on the Speakerphone with someone it starts to crackle.
However when I listen to music its fine, that's really strange I think.
Is there a different speaker within that one speaker at the bottom for calls and a different one for Music?
If someone could please help me out on this I would really appreciated it.
Do you mean cracking and buzzing (interference) in phone call speaker ? My C6833 does buzzing and cracking .. and not only when I make a call .... but everytime. I hear it anytime I put my phone to ear. I think there is GSM antena, WiFi etc. and it is not shielded enough.
You have 2 speakers on your phone ... One is for phone calls and the other is for music, loudspeaker ...
I dont know what to do ... It is propably HW problem ... I dont want to be without my phone for few weeks
Mr.Bombastic said:
Do you mean cracking and buzzing (interference) in phone call speaker ? My C6833 does buzzing and cracking .. and not only when I make a call .... but everytime. I hear it anytime I put my phone to ear. I think there is GSM antena, WiFi etc. and it is not shielded enough.
You have 2 speakers on your phone ... One is for phone calls and the other is for music, loudspeaker ...
I dont know what to do ... It is propably HW problem ... I dont want to be without my phone for few weeks
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Yea like a cracking sound, but like I said it Only happens when I am on speakerphone making a call, when I listen to music its perfectly fine.
The Music and phone calls when on Speaker Phone come out of the same speaker at the bottom of the phone.
Also when I talk on the normal phone when making a phone call with the phone to my ear, I can hear perfectly.
Very very odd.
I have a static noise coming out of my speaker. I can hear it during
speaker phone calls and when playing music with the volume very very low. Try playing your music and turn down the volume and see if you can hear the noise.
leeak said:
I have a static noise coming out of my speaker. I can hear it during
speaker phone calls and when playing music with the volume very very low. Try playing your music and turn down the volume and see if you can hear the noise.
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Well when I play my music low like you said to do, I can hear a bit of static but no Crackling sounds.
When I turn up the music its clear with no crackling sound , its Only when making a phone call through the speaker phone.
I even tried to plug in earphones while making a call, and its perfectly clear, which sort of rules out static or reception.
The only thing I am wondering is if the small speaker at the bottom of the phone has two built in speakers within One speaker, one for the Music and one for the Speakerphone would be the only thing logical I could think of.
I think the static noise is always there but you can only hear it when it's quiet or the volume is low. There should only be one speaker. If you put your finger over it you should be able to figure out which one it is. I think the static noise it's a software problem does anyone have any idea?
Hi, I am also facing same trouble, so could you let me know how you resolve it?
I had this problem before. It should be a software issue. I was about to send it in for repair so I did a master reset of everything. The problem went away.. Saved me a trip.

Top speaker output

Hello guys just today I have noticed that when some one call me that the sound from the top speaker is so low.
When I go to the ringtone and adjust the sound or choose a ringtone it plays well and loud but when is actually some one ringing just to low. Is any one having this issue?
Dont think is a hardware or else would do that all the time.
brunotuga said:
Hello guys just today I have noticed that when some one call me that the sound from the top speaker is so low.
When I go to the ringtone and adjust the sound or choose a ringtone it plays well and loud but when is actually some one ringing just to low. Is any one having this issue?
Dont think is a hardware or else would do that all the time.
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On voice calls only the bottom speaker works not the top one
Well funny enough my brother called me and the top speaker was working the stopped and worked again so I do think there is a software issue with it!
ramheer said:
On voice calls only the bottom speaker works not the top one
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Huh? No. unless you turn on speaker phone, the TOP speaker is used for calls. The one you hold next to your ear.
meyerweb said:
Huh? No. unless you turn on speaker phone, the TOP speaker is used for calls. The one you hold next to your ear.
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No I'm talking about putting on the speaker phone
The top speaker is active during phone calls on loudspeaker (to add extra performance and volume to the speakerphone setting) as long as the front proximity sensor isn't triggered, as soon as the front proximity sensor detects a hand, face or "ear" it will disable the top speaker to protect the user from hearing damage as the amplified top speaker is significantly louder than the un-amplified earpieces in the previous models. What I personally find frustrating though is that the top speaker isn't used when the phone rings (even when the phone is laying on a table with the proximity sensor unobstructed), therefore the ringer volume is effectively almost half as loud as music/youtube playback.
UPDATE: I think it's the same with notification sounds as well...

USB speaker no longer working after changing screen.

Just recently changed my screen cover, I thought everything was fine but then I found out that my speaker, most sounds are coming out of my ear piece. Music, ringing is coming out of the ear piece.
The season I found out this issue was that my sms alerts weren't making sounds so I found a new app to make a noise via the ear piece.
If I try and put a call on speaker, I can't hear it because the USB speaker section is no longer responding.
Just wondering if the person who replace the screen would of made a mistake or is there some how a way to get the speaker working again?

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