Related
OK guys the title explains my predicament. I live in Costa Rica and am currently with the I.C.E for any of you that may be from here. I purchased a used S2 from a guy that bought it from Claro. So the first thing I did was get rid of the stock and I flashed everything like I wanted which is:
CheckROM v6
Using DarkKnight's Kernel
I'm using the KI3 radio but I have about 20 others and none of them changes my situation (coming up)
Original info was:
PDA-KG7
Phone- KG4
CSC - KH2
NOW here's the deal, my network icon has full bars but with an R for roaming. The phone works fine, I somewhat have data connectivity although SLOW, BUT when I go to APN settings there is nothing there NOR will it let me save a new APN, BUT I do get the 3G and H icons depending on where I am, I just can't program in a new APN or get rid of the Roaming icon no matter what ROM I flash, kernel or radio combination...
I have tried automatically and manually selecting my networks also, no dice...
I have of course already gone to *#*#4696#*#* and changed settings and tried all the variants but currently have it on WCDMA preferred.
I have also gone to *#2263# and tried all those variants but left it on WCDMA All Channels.
So I am more than open for any suggestions.
Go to Sammobile.com & search for stock firmware for your country/carrier (or just your country if they don't have any carrier specific firmware for your region), flash this firmware via Odin following whatever instructions Sammobile have for firmware downloaded from their site.
Once you've done that, check your APN setting & see if you have full connectivity. If for whatever reason your APN settings are blank (if you only end up downloading/flashing a country specific firmware only, for example), call your carrier for the APN settings and then enter these manually.
First thing you do when you have these problems is go back to stock & see if you can reproduce the problem or whether going back to stock fixes same
MistahBungle said:
Go to Sammobile.com & search for stock firmware for your country/carrier (or just your country if they don't have any carrier specific firmware for your region), flash this firmware via Odin following whatever instructions Sammobile have for firmware downloaded from their site.
Once you've done that, check your APN setting & see if you have full connectivity. If for whatever reason your APN settings are blank (if you only end up downloading/flashing a country specific firmware only, for example), call your carrier for the APN settings and then enter these manually.
First thing you do when you have these problems is go back to stock & see if you can reproduce the problem or whether going back to stock fixes same
Click to expand...
Click to collapse
Thanks alot for your response MistahBungle.
Well on stock firmware is where I originally have the problem, that's the reason I began flashing ROMs and radios. IF I use a SIM from the original carrier which is Claro then all is well. BUT if I use a SIM from one of the other two carriers then the phone signal says roaming and I can't save any APN settings, no matter if I'm on stock firmware or any of the other ROMs or radio combinations that I have tried.
OK. Looks like we'll have to dig a bit deeper
So do you have baseband & IMEI in settings/about phone ? That issue of not being able to save APN settings with those other carriers sounds to me like a SIM or network issue. My first thought was it's a problem with the baseband, hence I suggested to flash a stock rom. But if that was the issue, you probably wouldn't be able to enter APN details for any sim/carrier.
Actually, now that I think about it. You know what it sounds like ? That the phone is network locked to your original carrier. That would explain everything.
If your phone *should* be locked (like you're on a contract where you only 'own' the phone at the end of the contract, etc), then I guess you can either pay the original carrier to unlock it. Or you can try one of the many unlock methods you can read about on here/apps you can get on the Market. Or if it shouldn't be locked yet it is, maybe ask the original carrier to unlock it.
You could also try flashing a specific rom for one of the other carriers, but I'm pretty sure that phone is network locked.
cdzo72 said:
Thanks alot for your response MistahBungle.
Well on stock firmware is where I originally have the problem, that's the reason I began flashing ROMs and radios. IF I use a SIM from the original carrier which is Claro then all is well. BUT if I use a SIM from one of the other two carriers then the phone signal says roaming and I can't save any APN settings, no matter if I'm on stock firmware or any of the other ROMs or radio combinations that I have tried.
Click to expand...
Click to collapse
MistahBungle said:
OK. Looks like we'll have to dig a bit deeper
So do you have baseband & IMEI in settings/about phone ? That issue of not being able to save APN settings with those other carriers sounds to me like a SIM or network issue. My first thought was it's a problem with the baseband, hence I suggested to flash a stock rom. But if that was the issue, you probably wouldn't be able to enter APN details for any sim/carrier.
Actually, now that I think about it. You know what it sounds like ? That the phone is network locked to your original carrier. That would explain everything.
If your phone *should* be locked (like you're on a contract where you only 'own' the phone at the end of the contract, etc), then I guess you can either pay the original carrier to unlock it. Or you can try one of the many unlock methods you can read about on here/apps you can get on the Market. Or if it shouldn't be locked yet it is, maybe ask the original carrier to unlock it.
You could also try flashing a specific rom for one of the other carriers, but I'm pretty sure that phone is network locked.
Click to expand...
Click to collapse
Ok just to clarify... all that makes sense, but what is ODD to me is that I don't think the phone is locked... I have full phone capabilities. I can make and answer calls, send texts, I even have full internet capability (even if I can't save any APN settings and there are none to be seen in the menu to choose from), I have the full speed of what I'm paying for from my carrier... the phone just won't let me SEE what APN settings it's using and in the signal it says R for roaming, but in networks it shows that it's connected to MY network...
Yes my IMEI does come up, BUT when I try one of those unlock apps I always get the message that it was unable to unlock it, but it's working with my carrier.
Ahhhh. OK. Yep that's a bit clearer now
OK. So we're pretty sure it isn't locked. That is really weird that it won't let you enter APN settings (regardless of which rom you're using), but you still have internet connectivity. Again, showing your network as the network connected to, yet showing up as roaming on the taskbar, is weird.
I've gotta say I"m pretty much stumped then. Haven't read a similar situation on here in the 4 mths I've been following the Q&A section of the board pretty much every day. Sorry I can't be of more help
Hopefully someone better qualified that me reads your post & can help. If you don't get a reply in a day or two, give it a bump.
cdzo72 said:
Ok just to clarify... all that makes sense, but what is ODD to me is that I don't think the phone is locked... I have full phone capabilities. I can make and answer calls, send texts, I even have full internet capability (even if I can't save any APN settings and there are none to be seen in the menu to choose from), I have the full speed of what I'm paying for from my carrier... the phone just won't let me SEE what APN settings it's using and in the signal it says R for roaming, but in networks it shows that it's connected to MY network...
Yes my IMEI does come up, BUT when I try one of those unlock apps I always get the message that it was unable to unlock it, but it's working with my carrier.
Click to expand...
Click to collapse
MistahBungle said:
Ahhhh. OK. Yep that's a bit clearer now
OK. So we're pretty sure it isn't locked. That is really weird that it won't let you enter APN settings (regardless of which rom you're using), but you still have internet connectivity. Again, showing your network as the network connected to, yet showing up as roaming on the taskbar, is weird.
I've gotta say I"m pretty much stumped then. Haven't read a similar situation on here in the 4 mths I've been following the Q&A section of the board pretty much every day. Sorry I can't be of more help
Hopefully someone better qualified that me reads your post & can help. If you don't get a reply in a day or two, give it a bump.
Click to expand...
Click to collapse
Hey don't apologize, as you see no one else has ventured to give me a response either and I'm completely stumped myself. I looked for 5 days for an answer before I started a new thread because no one will go off on a noob for not searching quicker than I will, but I just haven't seen anyone with a similar situation on any forum anywhere...
THANKS AGAIN!!
Now to the rest of you devs, come on help a fella out and tell me what files I need to be looking for or modifying
Ok MistahBungles I got an update for ya... I decided to download a different firmware package (the PDA and Phone match mine but not the CSC), it's for Claro Argentina, BUT the ROM isn't branded when I booted it (the ROM the phone came had a CLARO boot logo (another reason I started looking for a different ROM)) and THIS ROM automatically has my APN settings in the menu without me doing a thing and the R in the signal is gone....
So now my question is how do I go about flashing the ROM I wanna use which is CheckROM but not lose my new found freedom (I ask because I'm not sure if this is a simple radio issue)
cdzo72 said:
Thanks alot for your response MistahBungle.
Well on stock firmware is where I originally have the problem, that's the reason I began flashing ROMs and radios. IF I use a SIM from the original carrier which is Claro then all is well. BUT if I use a SIM from one of the other two carriers then the phone signal says roaming and I can't save any APN settings, no matter if I'm on stock firmware or any of the other ROMs or radio combinations that I have tried.
Click to expand...
Click to collapse
The Phone maybe Network Locked.(Not sim locked) As taken from gsmlocker.com:
Q. What sorts of locks are there?
A.
- lock phone to SIM
- lock phone to OPERATOR (network lock)
- lock phone to CODE (product lock = offer lock)
If your phone is locked to the sim you cannot use any other sim than the one you have: SIM broken makes phone useless.
If your phone is locked to an operator, you can use any SIM from this operator in your phone. You can switch between contract and prepaid as you wish, but not to a different operator.
If your phone is locked to a code, the phone checks a special "password" (GID) on the SIM that must match your phone. Providers often use different passwords for contract and prepaid.
FlowerPotmen said:
The Phone maybe Network Locked.(Not sim locked) As taken from gsmlocker.com:
Q. What sorts of locks are there?
A.
- lock phone to SIM
- lock phone to OPERATOR (network lock)
- lock phone to CODE (product lock = offer lock)
If your phone is locked to the sim you cannot use any other sim than the one you have: SIM broken makes phone useless.
If your phone is locked to an operator, you can use any SIM from this operator in your phone. You can switch between contract and prepaid as you wish, but not to a different operator.
If your phone is locked to a code, the phone checks a special "password" (GID) on the SIM that must match your phone. Providers often use different passwords for contract and prepaid.
Click to expand...
Click to collapse
OK I get your point BUT the phone if fully functional, I'm using a SIM from a different carrier, I have a data connection, make and receive calls, the whole nine yards, it just won't let me see what APN setting it's using and the R symbol is in the signal... once again, IT IS allowing the use of a different SIM from another carrier
Yes its the same as me! I have the R showing as well.(if you put the Claro sim in the R will disappear yes?)
FlowerPotmen said:
Yes its the same as me! I have the R showing as well.(if you put the Claro sim in the R will disappear yes?)
Click to expand...
Click to collapse
Yes when I use a CLARO SIM the R disappears....
BREAKTHROUGH... I think that I have found the culprit... since I live in Costa Rica I use Market Enabler... apparently whatever it changes is causing the problem, which is weird because I have 3 other android devices, I use the same app on all of them and don't have this issue... NOW I'm really scratching my head... guess I need to contact the dev?
Ahhh. So Market Enabler is changing the CSC which is causing the network settings to disappear/barf.
Nice work finding the source of the problem Yeah tell the dev. Hopefully they can find some sort of fix/workaround so you can still use Market Enabler.
cdzo72 said:
Yes when I use a CLARO SIM the R disappears....
BREAKTHROUGH... I think that I have found the culprit... since I live in Costa Rica I use Market Enabler... apparently whatever it changes is causing the problem, which is weird because I have 3 other android devices, I use the same app on all of them and don't have this issue... NOW I'm really scratching my head... guess I need to contact the dev?
Click to expand...
Click to collapse
MistahBungle said:
Ahhh. So Market Enabler is changing the CSC which is causing the network settings to disappear/barf.
Nice work finding the source of the problem Yeah tell the dev. Hopefully they can find some sort of fix/workaround so you can still use Market Enabler.
Click to expand...
Click to collapse
Well I just through and installed and tried ALL the market unlocking apps and they all apparently do the same thing and causing the same result, my phone thinks it's roaming, so now the head scratcher is why my other Android devices don't behave in the same way? This is my only Samsung. The others are Dell Streaks.
cdzo72 said:
Well I just through and installed and tried ALL the market unlocking apps and they all apparently do the same thing and causing the same result, my phone thinks it's roaming, so now the head scratcher is why my other Android devices don't behave in the same way? This is my only Samsung. The others are Dell Streaks.
Click to expand...
Click to collapse
Sorry to bump this up, but I'm having the exact same problem. I was wondering if you ever figured out how to fix it.
I have a HTC Sensation and it happened to me right after I upgraded my custom kernel version to a newer one.
I never installed Market Enabler nor Market Access but when I check the SIM info it shows incorrect MNC and MCC values which
I can't change... they won't save in the system options.
I thought maybe my SIM card is screwed up, so I'm thinking of getting a new one from my service provider.
I just have to check it on a different phone first.
Pierrot Lunaire said:
Sorry to bump this up, but I'm having the exact same problem. I was wondering if you ever figured out how to fix it.
I have a HTC Sensation and it happened to me right after I upgraded my custom kernel version to a newer one.
I never installed Market Enabler nor Market Access but when I check the SIM info it shows incorrect MNC and MCC values which
I can't change... they won't save in the system options.
I thought maybe my SIM card is screwed up, so I'm thinking of getting a new one from my service provider.
I just have to check it on a different phone first.
Click to expand...
Click to collapse
Ok, forget it. My SIM card was having issues, got a new one from my carrier. Everything is working fine now.
Hello,
I recently put the GPe rom in my HTC One, and have had network problems related to my APN.
Could anyone who HAS an AT&T HTC One post their APN settings so I could fix this problem.
Thanks in advance!
What sort of problems?
danfogerty said:
I recently put the GPe rom in my HTC One, and have had network problems related to my APN.
Click to expand...
Click to collapse
What sort of problems have you had?
I just put GPe on this morning, and I've had some problems too. I went to a place I usually have good coverage, but I had no *data* coverage. My wife had good coverage there, including data.
Trinition said:
What sort of problems have you had?
I just put GPe on this morning, and I've had some problems too. I went to a place I usually have good coverage, but I had no *data* coverage. My wife had good coverage there, including data.
Click to expand...
Click to collapse
I am also having issues when installing apps from Play store - some will go through; some won't - error message "Package file is invalid"
This happens randomly; I cant even update Google Hangouts because of this - also can't install Lookout Security
Here's my APN settings, 100% stock att, unrooted and locked.
Bearer was unspecified
Sent from my HTC One using xda app-developers app
fongz27 said:
I am also having issues when installing apps from Play store - some will go through; some won't - error message "Package file is invalid"
This happens randomly; I cant even update Google Hangouts because of this - also can't install Lookout Security
Click to expand...
Click to collapse
I starting getting the "package file is invalid" error last night and I am unrooted stock.
Sent from my HTC One using xda premium
SIM unlock - NO signal
After putting in these settings I get no response from my TMobile HTC One. The signal bar is blank and it says emergency calls only. I got the sim from an ATT store. Currently running ARHD GE. Thanks a lot!
After updating to 41.0 m mobile data doesn't work. I reset the APN to default at&t but still can't use mobile data. Can someone please help? Thanks in advance.
Delete stock APN on HTC One M7 (AT&T)
Hello everyone.
Introduction. I have unlocked HTC One M7 (AT&T) with stock Jelly Bean 4.3 ROM + AT&T sim card with 3G data service (Not 4G/LTE).
As I have sim card specifically with 3G data it works only with APN settings on phones - wap.cingular. It doesn't work with others APN settings such as "phone" for LTE data service.
HTC One M7 AT&T version has pre-setted APN settings for LTE data service (APN: "phone").
Problem is when I try to enter new APN (wap.cingular) it says "This APN is not allowed on this device".
I rooted this phone and tried to find /system/etc/apns-conf.XML file as for One X but apns-conf.xml file doesn't exist in One M7, I searched entire root content on it. There other .xml files with wifi settings etc. Also tried to find similar files on other folders but with no luck.
Anybody knows what file on M7 contains this settings or how to remove restrictions for setting wap.cingular APN?
Thanks
aWisseh said:
After putting in these settings I get no response from my TMobile HTC One. The signal bar is blank and it says emergency calls only. I got the sim from an ATT store. Currently running ARHD GE. Thanks a lot!
Click to expand...
Click to collapse
A T-mobile phone won't work on the ATT network even with the APN settings. The radio in the Tmo phone works on a different frequency.
And which was that for ?.. does this also maybe apply to the m8 and or m9 because the restrictions some are on them as well... GSM models are different though tmobile far as I know can be lifted if u get unlock code for them , I called tmobile and they told me and if I keep there service for at least 6 months they would provide me the unlock keys ?.. what!?. I was like this is ridiculous because I thought htc would provide the keys for this matter?....
Ok, I suddenly have lost LTE data and cannot make phone calls.
I have pulled the sim card and reinserted but I keep getting a popup window asking me if I want to connect to Global and not CDMA/LTE. I change the request to LTE and make sure setting is there.
It won't connect to 4G. and keeps asking about Global.
I am rooted and ROM'd with unlocked bootloader and have even tried my trusty stock image -- no go!
All of my ROM backups have the same issue and I can't place a call.
:crying:
Yes, my bill is paid and in order.
What can I do? I doubt VZW will help me since it is a Dev Edition and I purchased through Samsung, not them.
APN settings seem to be blacked out so I cant change. It does allow me to delete it.
HELP! I need to place calls.
markwebb said:
Ok, I suddenly have lost LTE data and cannot make phone calls.
I have pulled the sim card and reinserted but I keep getting a popup window asking me if I want to connect to Global and not CDMA/LTE. I change the request to LTE and make sure setting is there.
It won't connect to 4G. and keeps asking about Global.
I am rooted and ROM'd with unlocked bootloader and have even tried my trusty stock image -- no go!
All of my ROM backups have the same issue and I can't place a call.
:crying:
Yes, my bill is paid and in order.
What can I do? I doubt VZW will help me since it is a Dev Edition and I purchased through Samsung, not them.
APN settings seem to be blacked out so I cant change. It does allow me to delete it.
HELP! I need to place calls.
Click to expand...
Click to collapse
If it persists across different roms it sounds like either faulty sim or for some reason your modem or kernel is corrupted. I would re flash modem. After that try to re flash kernel. If that fails a new sim might be in order. I presume you have checked with another phone to be sure it's not a VZW problem.
Sent from my SCH-I545 using Tapatalk
I
wtherrell said:
If it persists across different roms it sounds like either faulty sim or for some reason your modem or kernel is corrupted. I would re flash modem. After that try to re flash kernel. If that fails a new sim might be in order. I presume you have checked with another phone to be sure it's not a VZW problem.
Sent from my SCH-I545 using Tapatalk
Click to expand...
Click to collapse
Thanks! I will try the modem route first and then the kernel route.
Although each ROM has a different kernel, so I don't think that is the issue.
Yes, no problem with VZW as the other half's phone is working.
Data works on LTE for Internet but can't place any calls and all received calls do not ring phone: goes into VM.
Edit: at Verizon and not SIM card. New SIM card gives me voice but no data. Says voice roaming.
Ok, here is the problem after 2 new sim cards: Data is showing as "CDMA RX1TT" I cannot get data or voice now. Says voice is roaming with a triangle.
Is this a software setting or hardware setting? Something has changed on my phone, despite changing from stock to ROMS, etc.
VZW store is at a loss and though the rep was good, suggested I call top tier VZW support tomorrow and made notes in my account.
So, any clues as to what could cause this? Is my Dev phone now shot?
If it truly is an APN issue i can post my APN from my Verizon SGS4 and you can use an app called APN backup and restore to push it to your phone or push it manually using root explore and then set permissions. Let me know.
Sent from my SCH-I545 using xda app-developers app
You might have a corrupted EFS partition in which case you would need to restore a good copy of that. Some of the time its in LTE/GSM mode for whatever reason in which case you would need to change it to LTE/CDMA mode.
my 2 cents
Sent from my Transformer TF101 using Tapatalk
I had a "DUH" moment when I was in a similar situation. I had forgotten that I had enabled the hidden menu on my DevS4 and changed the "band" preferences to try and force the AWS band. This took the phone off of "automatic band connecting" and I was unable to connect to data. Once I remembered what I had done, I simply when back into the menu and switched from forcing AWS band back to "automatic". Just my 2 cents.
Skeetch79 said:
I had a "DUH" moment when I was in a similar situation. I had forgotten that I had enabled the hidden menu on my DevS4 and changed the "band" preferences to try and force the AWS band. This took the phone off of "automatic band connecting" and I was unable to connect to data. Once I remembered what I had done, I simply when back into the menu and switched from forcing AWS band back to "automatic". Just my 2 cents.
Click to expand...
Click to collapse
Hello Everyone! Sorry for the delay. Actually, this is what kinda occurred, as the 1/15 build of OctOs ROM which I flashed had an issue and it was posted on Facebook, which I didn't see until Saturday. It changed the CDMA subscription to NV and so even with stock or other ROM backup images, it carried over and didn't re-adjust. I had to reinstall that bad ROM, make some changes per OctOs instructions and BAM: all is well.
As you know on stock rooted, one cannot change certain settings and they were greyed out.
At least I got another backup sim card from VZW should I ever need to activate an older phone.
Thanks for everyone's help!
Ndlelex said:
No change at all. I've even flashed in the latest UK firmware (of the BC52 family, as I remember) which some claim also has VoWifi enabled for. I haven't had any joy at all. I'll change it back to the original HK firmware this weekend.
I must mention, though, that the first time I flashed the SEA ROM and went into the part of the menu where WoWifi would configured, it froze with a blank screen for several seconds before taking me back to the home screen. When I went ito the menu again, it was just like I was using the original software, with no menu for VoWifi; and has been like that with subsequent firmware versions I have flash3d since. I don't know if that means anything, I am just making it known.
I must admit, though, that I have not flashed the SEA ROM by clearing the phone completely (I have been preserving userdata). Reason for this is I have media and games taking the lion's share of the 512 gigs of this thing's memory; and having to reinstate all that is not quite my idea of fun. But do you suppose that it would make a difference?
Click to expand...
Click to collapse
I've a SIM card issue too. This one is tied specifically to the SIM issues by Vodafone Irl.
Android 12 pre January Google Security update it works fine. Factory reset / Full Wipe / Sony Software repair / Newsflash with different regions, all result in the same issue. Immediately after factory reset it works, but a security update is pending install, requiring reboot. After reboot phone is unable to maintain SIM card, SIM menu in settings keeps disappearing, phone UI, Settings UI crashes. Only way to fix is to remove the SiM card.
2 SIMs from Vodafone Irl tried and one brand new from the Vodafone store. All fail. They all work perfectly fine in my previous OnePlus 8/6 phone.
Using a Three Irl SIM works perfectly, using a Vodafone UK SIM , roaming on the Vodafone Irl network also works.
I am at a complete loss as to what to try next.
I'm dealing with Customer Service with the past 2 weeks and as of now, no service engineer has responded.
defsix said:
I've a SIM card issue too. This one is tied specifically to the SIM issues by Vodafone Irl.
Android 12 pre January Google Security update it works fine. Factory reset / Full Wipe / Sony Software repair / Newsflash with different regions, all result in the same issue. Immediately after factory reset it works, but a security update is pending install, requiring reboot. After reboot phone is unable to maintain SIM card, SIM menu in settings keeps disappearing, phone UI, Settings UI crashes. Only way to fix is to remove the SiM card.
2 SIMs from Vodafone Irl tried and one brand new from the Vodafone store. All fail. They all work perfectly fine in my previous OnePlus 8/6 phone.
Using a Three Irl SIM works perfectly, using a Vodafone UK SIM , roaming on the Vodafone Irl network also works.
I am at a complete loss as to what to try next.
I'm dealing with Customer Service with the past 2 weeks and as of now, no service engineer has responded.
Click to expand...
Click to collapse
This is "similar" to the isse i've had on my old Iphone 4S with Wind IT SIM. There was something incompatible with wind sim cards with that iphone model. Appll swapped 3 times the phone but never solved the issue. Wind also done nothing. The issue was solved some years after but i already sold the phone at that time
Yeah, I can't see the issue being fixed.
Funny that the issue happed after the security update.
I don't want to have to switch networks but it looks like I might have no choice. I'll hold out I'll either Sony get back to me or a new security update lands on new FW.
I've not seen anyone else with the same issue, but there's no provider here selling the Xperia 1.3
Either way, it's a pain in the ass...
I tried changing the enabled radio modes in an Engineering menu and saw exactly this. If it's not a mode in the GUI everything crashes. I fixed it with a network reset. In your case, experimenting with the Engineering menu might be the only way to fix it. If you reset it and the SIM requests an unsupported mode you'll be back to crashing.
defsix said:
I've a SIM card issue too. This one is tied specifically to the SIM issues by Vodafone Irl.
Android 12 pre January Google Security update it works fine. Factory reset / Full Wipe / Sony Software repair / Newsflash with different regions, all result in the same issue. Immediately after factory reset it works, but a security update is pending install, requiring reboot. After reboot phone is unable to maintain SIM card, SIM menu in settings keeps disappearing, phone UI, Settings UI crashes. Only way to fix is to remove the SiM card.
2 SIMs from Vodafone Irl tried and one brand new from the Vodafone store. All fail. They all work perfectly fine in my previous OnePlus 8/6 phone.
Using a Three Irl SIM works perfectly, using a Vodafone UK SIM , roaming on the Vodafone Irl network also works.
I am at a complete loss as to what to try next.
I'm dealing with Customer Service with the past 2 weeks and as of now, no service engineer has responded.
Click to expand...
Click to collapse
Sounds like your device has a problem. I haven't had any issues (besides the absence of VoLTE/VoWifi) with all firmware versions I have tried out so far. What happens when you do a clean install with the original firmware?
Ndlelex said:
Sounds like your device has a problem. I haven't had any issues (besides the absence of VoLTE/VoWifi) with all firmware versions I have tried out so far. What happens when you do a clean install with the original firmware?
Click to expand...
Click to collapse
Same issue. Everything works perfectly until the first reboot when the new security patch gets installed.
That's the problem.
If it's hardware surely the fault would occur before the security patch is applied not after.
kevinmcmurtrie said:
I tried changing the enabled radio modes in an Engineering menu and saw exactly this. If it's not a mode in the GUI everything crashes. I fixed it with a network reset. In your case, experimenting with the Engineering menu might be the only way to fix it. If you reset it and the SIM requests an unsupported mode you'll be back to crashing.
Click to expand...
Click to collapse
I might give that a try.
In this menu I assume?
defsix said:
I might give that a try.
In this menu I assume?
Click to expand...
Click to collapse
How do you get to this engineering menu?
Ndlelex said:
How do you get to this engineering menu?
Click to expand...
Click to collapse
Go into the Dialler and type the following to go to the menu you want.
Service Menu *#*#73788423#*#*
FCM Diagnostics *#*#426#*#*
IMEI Info *#06#
Testing *#*#4636#*#*
The One in the image is the Testing menu, Phone info, 3 Dot Menu top right (scroll down then up to make it appear), Select Radio Band
PROCEED WITH CAUTION! I'm guessing you could possibly FUBAR here.
I had the problem after touching this menu:
*#*#4636#*#
-> Phone information
--> Set Preferred Network Type:
---> NR/LTE/GSM/WCDMA
Everything SIM related crashed with a different value. I have a XQ-BC62 so I'm not sure my setting is the same as other phones.
A network reset will fix any damage done here, assuming your SIM card doesn't break it again. It will cost you all BT pairing, WiFi passwords, and APNs.
kevinmcmurtrie said:
I had the problem after touching this menu:
*#*#4636#*#
-> Phone information
--> Set Preferred Network Type:
---> NR/LTE/GSM/WCDMA
Everything SIM related crashed with a different value. I have a XQ-BC62 so I'm not sure my setting is the same as other phones.
A network reset will fix any damage done here, assuming your SIM card doesn't break it again. It will cost you all BT pairing, WiFi passwords, and APNs.
Click to expand...
Click to collapse
I had performed a Network Settings reset, same issue. I had and currently have the same settings as above.
What it reminds me of, is having an old SIM Card and putting it in a new phone, similar to when they changed the voltage capabilities of the SIM cards years ago. Back when we were trimming SIM cards with scissors to fit
So I received a Play store System update today, again still showing February 1St 2022.
Still having the same issue...
Google Video
I had a response from Sony UK, but nothing other than try switching off 4G and 5G ! I can't even get to that menu!
Just received FW update 61.1.A.4.78 this morning. Unfortunately no change to my Vodafone issue.
As of today, still no response from Sony.
I've determined that the SIM profile must be stored on the Phone. Factory resetting the phone whilst roaming and changing a setting in the *#*#4636#*#* menu appears to cause it. The roaming was the thing that killed it. However it still doesn't explain why no Vodafone IRL SIM card worked.
I have managed to repeat a similar issue where the SIM menu crashes each time it is accessed , again after messing with the *#*#4636#*#* menu. and /or hot swapping SIM cards causes the problem. Use a different SIM card in the device and it works , use the original SIM card in a different device and it works. I believe there is a SIM profile stored on the device that is getting corrupted. The only resolve is a factory reset. Or a new SIM card (waiting to confirm this, new card on the way...can't face another factory reset!)
I recently purchased a refurbished phone Samsung Galaxy S21 5G. I just got it yesterday, and found that I am not able to use my mobile network. The sale said it is factory unlocked, and according to the descriptions, it should work just fine with my US Mobile SuperLTE network as well. When I switched on the phone, I see Verizon on the screen and so, I assume that it was locked to Verizon in the past.
When I tried to change the network settings, specifically the APN settings, I get the message "Access Point Name settings are not available for this user." The three dots on the top with reset to default is also greyed out along with Network mode in the previous page. When I click Network Operators and try to connect to the network manually, I am only able to connect to Verizon Wireless and no other. But, calling and messaging seems to work fine. Is it that the unlock process has not been completed properly? Did any of you face the same problem before? It would be great if there is something that I could do to unblock the APN settings as the rest of the phone works really well. The specific model is SM-G991U.
Thanks!
Aisp said:
I recently purchased a refurbished phone Samsung Galaxy S21 5G. I just got it yesterday, and found that I am not able to use my mobile network. The sale said it is factory unlocked, and according to the descriptions, it should work just fine with my US Mobile SuperLTE network as well. When I switched on the phone, I see Verizon on the screen and so, I assume that it was locked to Verizon in the past.
When I tried to change the network settings, specifically the APN settings, I get the message "Access Point Name settings are not available for this user." The three dots on the top with reset to default is also greyed out along with Network mode in the previous page. When I click Network Operators and try to connect to the network manually, I am only able to connect to Verizon Wireless and no other. But, calling and messaging seems to work fine. Is it that the unlock process has not been completed properly? Did any of you face the same problem before? It would be great if there is something that I could do to unblock the APN settings as the rest of the phone works really well. The specific model is SM-G991U.
Thanks!
Click to expand...
Click to collapse
So, you need to go into the settings menu and find about phone, software info. What you want to find is the CSC information.
It will basically look something like this: XAA / XAA-XAA / XAA (or some other letters like VZW or ATT or TMB etc etc.
What taht will tell you is very helpful in determining what rom the phone is running and what kind of device it was originally. Find that in your device and post it and people will help you to figure out what it means.
AsItLies said:
So, you need to go into the settings menu and find about phone, software info. What you want to find is the CSC information.
It will basically look something like this: XAA / XAA-XAA / XAA (or some other letters like VZW or ATT or TMB etc etc.
What taht will tell you is very helpful in determining what rom the phone is running and what kind of device it was originally. Find that in your device and post it and people will help you to figure out what it means.
Click to expand...
Click to collapse
Thank you so much for your reply. I looked through the software section in the about section. I found the following codes about the rom.
Aisp said:
Thank you so much for your reply. I looked through the software section in the about section. I found the following codes about the rom.
Click to expand...
Click to collapse
So the csc info is complicated, I'm no expert on it. But it does look like the OYN indicates it's a multi csc rom. It does have XAA as a part of the code, and that indicates it's 'open' for that specific part. But all the others are VZW. So it's running a vzw rom, obviously.
Your sim US Mobile uses both verizon and t-mobile networks. So it working for calls and texts makes sense, as a vzw phone. You could use patched Odin and flash a different (open) rom, but first you should verify that the device really is unlocked from vzw.
Best way to do that would probably be to insert another carriers sim card and see if it can make calls / texts. If not, it's not unlocked. But are you saying everything works now except mobile data? IOW, no internet access?
I had an international sim card at hand and I put it in. Interestingly the APN settings are no longer blocked. But, I do get a notification from setup wizard saying the inserted sim is not from Verizon and some services may not be available. But, messaging still seemed to work and I was also receiving 4G.
Aisp said:
I had an international sim card at hand and I put it in. Interestingly the APN settings are no longer blocked. But, I do get a notification from setup wizard saying the inserted sim is not from Verizon and some services may not be available. But, messaging still seemed to work and I was also receiving 4G.
Click to expand...
Click to collapse
Oh then yer okay. That message from verizon can be gotten rid of a couple of ways; 1) use adb commands to disable the specific packages 2) use patched Odin and flash a different rom
VZW is the only rom I think that does that, and it's very annoying. I don't remember exactly which packages have to be disabled, but search google and use xda and vzw in keywords and u should find it.
The 2nd option would be my choice. It would do away with vzw crap and with an open rom you may find volte and vowifi will work also.
cheers
Thank you so much for your reply. That sounds great! To just give it a try, I tried putting in a TMobile sim and phone restarted to install software for TMobile. After that the APN settings were unlocked and now I am also able to connect to the internet using my US Moblile sim. The only problem is the the network mode is greyed out.
This rom I think only recognizes network from major telecom providers. So, just flashing with an unlocked rom would just help to unlock all the features and also remove telecom specific crap. I will try to flash it today.
Thank you again!
I also just flashed the stock firmware which is fully unlocked. And there is no bloatware from telecom OEM's. I am now able to use the network and set the APN's, but the Network Mode is still greyed out. Is it possible to know why? I am guessing that if the phone is fully unlocked, I should be able to change the Network Mode. Is there any other info that I can give you to help understand what is happening? I do not see vowifi as well.