Multiple App issues including crashing on AT&T S9+ - Samsung Galaxy S9+ Questions & Answers

I have been hoping for these issues to resolve themselves since I was a Day 1 early adopter of this phone, but it's becoming annoying. Is anyone else having these issues? All apps have had recent updates.
Facebook
-Changes font size randomly
-Doesn't always initialize the keyboard when commenting or posting
-Crashes randomly
Clash of Clans
- Random Crashes
YouTube
- Frequent freezing and/or crashing
Lock Screen / Launcher
-Randomly hangs up or black screens

HarveyFC3 said:
I have been hoping for these issues to resolve themselves since I was a Day 1 early adopter of this phone, but it's becoming annoying. Is anyone else having these issues? All apps have had recent updates.
Facebook
-Changes font size randomly
-Doesn't always initialize the keyboard when commenting or posting
-Crashes randomly
Clash of Clans
- Random Crashes
YouTube
- Frequent freezing and/or crashing
Lock Screen / Launcher
-Randomly hangs up or black screens
Click to expand...
Click to collapse
I also pre ordered my phone from samsung, i use those same apps and ive also had youtube freeze up on me. The lock screen sometimes hangs up but not very often at all. Facebook honestly ive had issues with it on every phone ive ever had, youtube ive been using the vanced version so i cant tell honestly say if the little glitches are from that maybe? The lockscreen seems to work fine if i just turn all security off and just swipe to unlock lol. I can go on and on with my little frustrations but my main complaint is the battery not being as long lasting as my s8+.

LgG2-Ttrain said:
I also pre ordered my phone from samsung, i use those same apps and ive also had youtube freeze up on me. The lock screen sometimes hangs up but not very often at all. Facebook honestly ive had issues with it on every phone ive ever had, youtube ive been using the vanced version so i cant tell honestly say if the little glitches are from that maybe? The lockscreen seems to work fine if i just turn all security off and just swipe to unlock lol. I can go on and on with my little frustrations but my main complaint is the battery not being as long lasting as my s8+.
Click to expand...
Click to collapse
I've had a few crashes with CoC, but no more than I had with my v20, and if I'm being honest, probably less. I haven't had a single issue with YouTube or Facebook. I rarely see my lockscreen because I have it setup so that if my watch is connected, it's unlocked. I also use the fingerprint sensor to unlock probably 90% of the time.

Related

[Q] gmail crashing

Hello,
Is anyone else having issues with Gmail crashing?
I can get it to crash by looking at "all mail" and then scrolling down.
On my galaxy nexus this scrolling goes back to the server and loads more messages. On my prime it just crashes and goes completely black or crashes to the home screen. I have to then force stop Gmail in order to get it to load again.
I'm having the exact same problem with my prime. I'm guessing it had to do with some other app that is running because if i restart my prime, it doesn't happen again for a while. I've searched and haven't found any others having this problem though.
I also experience some "back to homescreen" while messing in Gmail. I just cleared the data/cache to see if it will help.
I am having these troubles, too. Have anybodies problems been solved (perhaps with the new Firmwares that were put out by Asus - I am still on 9.4.2.11 as I am based in Austria) ?
The .15 update has made it so that I do not crash any longer while scrolling.
Although, sometimes when I scroll down it just sits there....loading conversations....
I still experience gmail crash... I run WW .14. I hope .15 will fix it when it will be available.
Mine crashes as well on the lastest OTA firmware. I don't think I even need to scroll to crash to homescreen. I think it does it even when I just click on an email occasionally.
Gmail crashes soooo often for me. It's driving me batty. Any ideas on how to fix it yet?
cwoodard73 said:
Gmail crashes soooo often for me. It's driving me batty. Any ideas on how to fix it yet?
Click to expand...
Click to collapse
Have you cleared the cache and data?
SalsaForte said:
Have you cleared the cache and data?
Click to expand...
Click to collapse
In the few cases I've seen mentioned, whether that even helps temporarily is debatable. In my case it didn't help at all, so I just set up the "EMail" app to get my GMail instead of the GMail app.
yes i have tried that mltiple times, removed the gmail widget since i saw some mention that it could be causing the problems. no luck. removed other widgets one at a time as well. removing beautiful widgets seems to help with the home screen "crash" I was experiencing a lot, but does nothing to fix gmail
I guess I'll have to set up another email app or use a browser, but damn! neither are great fixes (
I just started using the ASUS Email app. That seems to work fine, including the widgets.
This is BS
Come on, Asus, this is Gmail, not some goofy homegrown app or a game or something. And this has been going on for a while. It is not something that just started. I swear Asus has their priorities up their ass sometimes.
I have the same problem ever since the last OTA update. The gmail app is virtually unusable, also get a similar problem with Maps crashing out when searching for places but I guess that's for a different thread.
Tried many things one of which, removing the Beautiful Widgets home screen weather/clock widget, solved a different problem where all the icons would disappear from the home screens.
It's a real shame 'cos I've had none of the hardware problems other people have had, but the flaky apps/browser/ICS are really making this tablet very difficult to use as an everyday device. Maybe it's time to unlock and try Virtuous ROM.
Maybe it's related to this:
http://www.androidcentral.com/google-acknowledges-gmail-app-may-be-flickering-says-fix-way
Acer Iconia A500 -- received stock ICS update a week ago and since then Gmail app has been playing up like all of you guys -- random crashes, flickering, freezes etc.
Very frustrating because that's the most used app on my tab. Now I have to revert to using native email app which kinda suck.

Flickering screen

I still have the flickering screen problem after .14update. Does anyone have the problem? I am wondering if Asus will fix this problem with future update...The flickering screen is really annoying to me..
Edit: Because of flickering, I no longer use ezpdf reader and switched to "My Library". Then flickering occurred when it was just standing by....
xijuan said:
I still have the flickering screen problem after .14update. Does anyone have the problem? I am wondering if Asus will fix this problem with future update...The flickering screen is really annoying to me..
Click to expand...
Click to collapse
I didn't see this issue until after I upgraded to ICS... I only see it when I use the live wallpaper... lets hope our friend Gary and Asus can figure this out an fix the problem.
Just wait for the custom roms that will come out since the bootloader unlock is out. The Dev's will get all the issues ironed out and make this a great tablet for sure.
xijuan said:
I still have the flickering screen problem after .14update. Does anyone have the problem? I am wondering if Asus will fix this problem with future update...The flickering screen is really annoying to me..
Click to expand...
Click to collapse
have you been able to isolate what applications or events trigger the screen flickering?
it is my belief that the screen flickering issues are caused by bugs in the video drivers. certain applications seem to be causing memory corruption of some sort that leads to this flickering. in my case i am seeing specific applications trigger the issue, and a reboot always fixes it. i am quite sure this is not a hardware problem given those characteristics.
i'm thinking that the best way to address this is to identify some easily reproducible steps, provide this info to Gary and hope this gets passed on to asus/nvidia engineers so that they can identify and fix the bugs.
i rarely seen the issue before the last update, now its constantly, i just did a fresh boot and the very first 10 seconds was the screen flickering.. Pretty annoying i might add. Bcokas here
Sent from my rooted TF201
The only time I see Flickering Screen seems to be using Firefox Browser and I think the App itself causing most if not all the problem.
RonH54 said:
The only time I see Flickering Screen seems to be using Firefox Browser and I think the App itself causing most if not all the problem.
Click to expand...
Click to collapse
+1 i have also seen firefox trigger the flickering multiple times
After the ICS update I get horrible flickering, screen tearing, and artifacting in the youtube app in power save mode. Like to the point where it will lock up, turn off and restart itself. Interestingly enough tho, that does not happen in balanced mode or performance mode. Any idea as too why?
Ultraman666 said:
Just wait for the custom roms that will come out since the bootloader unlock is out. The Dev's will get all the issues ironed out and make this a great tablet for sure.
Click to expand...
Click to collapse
Once you used the customer rom, the warranty on your prime will be forfeited. At that time, flickering or not, you have to pay to fix that. Be careful when you do that.
Sp3cia1_K said:
...does not happen in balanced mode or performance mode. Any idea as too why?
Click to expand...
Click to collapse
I read somewhere that the screen refresh rate is dropped to 35Hz when in power saving mode. Perhaps that's why?
I have ICS .11 and only have a Flickering Screen when i open the Youtube app and this almost every time..
jaypm said:
have you been able to isolate what applications or events trigger the screen flickering?
it is my belief that the screen flickering issues are caused by bugs in the video drivers. certain applications seem to be causing memory corruption of some sort that leads to this flickering. in my case i am seeing specific applications trigger the issue, and a reboot always fixes it. i am quite sure this is not a hardware problem given those characteristics.
i'm thinking that the best way to address this is to identify some easily reproducible steps, provide this info to Gary and hope this gets passed on to asus/nvidia engineers so that they can identify and fix the bugs.
Click to expand...
Click to collapse
after reading the other thread, i have found out that the asus weather widget is kinda associated with the flickering. i also see this flickering using ezpdf reader and youtube app and brower. The brower and the pdf reader ones flashes more quickly than the ones caused by the widgets
Just another data point, I see flickering and strange artifacting all the time whenever I run Wyse Pocket Cloud.
YouTube flickers for me.
Sent from my Transformer Prime TF201 using Tapatalk
Temp solution is to turn on ips+ and put brightness to the lowest to save your eyes from blinding lol...
Could this be a .14 issue?
I have a lot of flickering and apps disappear / reappear as apps open and close.
It gets very annoying.
A restart fixes it for a few minutes but then it starts again.
.13 didn't have this issues.
skier6666 said:
Could this be a .14 issue?
I have a lot of flickering and apps disappear / reappear as apps open and close.
It gets very annoying.
A restart fixes it for a few minutes but then it starts again.
.13 didn't have this issues.
Click to expand...
Click to collapse
It's an issue with every single update, depending on who you are
Every update so far has fixed some peoples' issues and introduced those same issues to people who previously did not have them.
msg gary?
I just updated my prime to .15 but the flickering still continues... I am wondering if anyone can PM Gary or tell me how to personal message him. I just become a xda member few days ago..so I am not sure how to do it.
Just updated to .15 and still see flickering and artifacts. This looks like driver issue. I had similiar problem on my laptop caused by drivers. Btw i notice so far its flickering on Firefox, YouTube and that Pinball game from nvidia tegra zone ( on game after i closed youtube, before it was ok)
Using the YouTube app is the best way I can reproduce it on mine:
http://www.youtube.com/watch?v=JCw0JaEMHFM&context=C33cbc36ADOEgsToPDskJksvkDMSjJ8PfyQsK7SSC1

[Q] New Screen Glitch?

I have a stock, unrooted Prime, on the current firmware (.21). Occasionally it will display this peculiar screen glitch - it reminds me of video card overheating symptoms I've seen on a few laptop monitors. The main artifacts show on the left hand side of the screen, as well as home screen icons and home bar jumping up and down a few pixels. It shows up in both applications and on the home screen. The issue is not dependent on the dock being connected - I tested with and without it. I have searched this forum as well as other sites, and have not seen anything similar.
Today I managed to take a few videos and have posted one on youtube. The link is
http://www.youtube.com/watch?v=dD6CbK6KL4Q
Has anybody encountered this problem before? Or have any suggestions?
Thanks
I've had that happen before on one of my primes, it was fixed by a quick reboot. For me it happened in the youtube app, so I also cleared the app's cache just to be sure, hasn't happened since.
I really don't mean to be a whinny *****.... but dude, there are enough threads about this exact same problem in the forums already. You really should have searched before creating another one.
Doktaphex said:
I really don't mean to be a whinny *****.... but dude, there are enough threads about this exact same problem in the forums already. You really should have searched before creating another one.
Click to expand...
Click to collapse
Like I said in the OP, I did search on this forum as well as others, and have not seen anything similar. There are many reports of a tearing while opening/closing apps from the previously opened list, as well as horizontal banding across the whole screen. Also, the posts I could find were from people on previous firmware versions, who reported their issues disappearing after updating to the latest (.21).
For those two reasons (unique symptoms, and firmware), I considered this a potentially new problem, and created this question thread.
Feel free to link to similar threads you have found though. It could help me and others.
lamboboy732 said:
I've had that happen before on one of my primes, it was fixed by a quick reboot. For me it happened in the youtube app, so I also cleared the app's cache just to be sure, hasn't happened since.
Click to expand...
Click to collapse
Interesting. (You have multiple primes?)
The first time this happened to mine, I had not used youtube at all. But since then, watching youtube videos has been the most consistent trigger to get the problem to occur.
The most recent time it happened, I noticed that the flickering stopped while I had my finger on the screen. (Conductive problem with video chip??)
I had this happen to me also with the camera application. I powered it off and back on again and it cleared it.
I have had this happen before. Mine looks worst though and the whole screen actually changes color, sometimes inverted color. Luckily it only happens when I connect to my HDtv through HDMI and doesnt appear like that on my TV. Usually clears itself without a reboot when I touch the screen or disconnect the Prime from the TV.
TeCKNeiC said:
I have had this happen before. Mine looks worst though and the whole screen actually changes color, sometimes inverted color. Luckily it only happens when I connect to my HDtv through HDMI and doesnt appear like that on my TV. Usually clears itself without a reboot when I touch the screen or disconnect the Prime from the TV.
Click to expand...
Click to collapse
This is the issue I have when the screen is allowed to fall asleep while watching video (YouTube included). Open a YouTube video full screen, pause it, let the screen go black and lock. Now when you turn the screen back on see if the issue happens on the lock screen
Sent from my HTC Sensation Z710e using XDA

[Q] What's wrong with my Nexus 5/Android

Hi Everyone,
I need help on my nexus 5/Android 4.4.2. I want to be able to troubleshoot and figure out why my nexus 5 is acting strange -at least the OS part of it.
A BIT OF HISTORY: I just recently purchased this phone in the US through a friend.
THE SITUATION/ISSUES:
- When I go to the app drawer, sometimes the wall paper in the background turns black and comes back just after I tap a an app
- When I use the chrome browser and surf the web some something, it reloads the page I am viewing without me triggering reload. It's kinda annoying that it reloads pages i am viewing. Quiet a few times chrome crashed.
- When I use youtube and tap the voice command to search for videos, it accepts the command but it doesn't load the videos I wanted to search.
- Sometimes, when I tap the home button it kinda reloads the home screen.
I thought that it might be just the OS and maybe a glitch or something. I tried factory reset (vanilla android) a few times but it is the same. I have tried cyanogenmod 11 on it and it is still the same issues.
I am a newbie. This is my first nexus android. I have used HTC desire HD for a month and it doesn't have this problem.
If I am unclear with describing my situation/problem please let me know.
dont4get_im said:
Hi Everyone,
I need help on my nexus 5/Android 4.4.2. I want to be able to troubleshoot and figure out why my nexus 5 is acting strange -at least the OS part of it.
A BIT OF HISTORY: I just recently purchased this phone in the US through a friend.
THE SITUATION/ISSUES:
- When I go to the app drawer, sometimes the wall paper in the background turns black and comes back just after I tap a an app
- When I use the chrome browser and surf the web some something, it reloads the page I am viewing without me triggering reload. It's kinda annoying that it reloads pages i am viewing. Quiet a few times chrome crashed.
- When I use youtube and tap the voice command to search for videos, it accepts the command but it doesn't load the videos I wanted to search.
- Sometimes, when I tap the home button it kinda reloads the home screen.
I thought that it might be just the OS and maybe a glitch or something. I tried factory reset (vanilla android) a few times but it is the same. I have tried cyanogenmod 11 on it and it is still the same issues.
I am a newbie. This is my first nexus android. I have used HTC desire HD for a month and it doesn't have this problem.
If I am unclear with describing my situation/problem please let me know.
Click to expand...
Click to collapse
Since it persists in different roms looks like a hardware issue.. More of an ram issue is what I can make of.. Take a logcat and send it my way and I'll look at it.
The last 2 errors are pretty common. The last one is because your launcher is not locked on ram.
Regards
MasterAwesome
Sent from my Moto G
MasterAwesome said:
Since it persists in different roms looks like a hardware issue.. More of an ram issue is what I can make of.. Take a logcat and send it my way and I'll look at it.
The last 2 errors are pretty common. The last one is because your launcher is not locked on ram.
Regards
MasterAwesome
Sent from my Moto G
Click to expand...
Click to collapse
Thanks for the reply MasterAwesome.
I have just downloaded aLogCat to log issues on my phone. Once I've gathered enough activity/issues, I'll send it your way.
Are issues likes these common in Nexus 5's? I've reverted back to my Stock Android.
YouTube issue: I didn't update the YouTube app and the voice search feature on it worked fine - at least for now that seems to be the fix for it.
Chrome Browser reloading issue: I haven't found a fix but Chrome Beta seem to work fine. Still reloads but not quite as often. I think this reloading issue isn't just contained in Chrome Browser.
Skype Video Call issue: I forgot to mention that I used Skype for a video call once and every 1-3 minutes the video drops (but not the call) I would have to press back to go out of the call without hanging up and get back to it. That seem to reload the video again.
dont4get_im said:
Thanks for the reply MasterAwesome.
I have just downloaded aLogCat to log issues on my phone. Once I've gathered enough activity/issues, I'll send it your way.
Are issues likes these common in Nexus 5's? I've reverted back to my Stock Android.
YouTube issue: I didn't update the YouTube app and the voice search feature on it worked fine - at least for now that seems to be the fix for it.
Chrome Browser reloading issue: I haven't found a fix but Chrome Beta seem to work fine. Still reloads but not quite as often. I think this reloading issue isn't just contained in Chrome Browser.
Skype Video Call issue: I forgot to mention that I used Skype for a video call once and every 1-3 minutes the video drops (but not the call) I would have to press back to go out of the call without hanging up and get back to it. That seem to reload the video again.
Click to expand...
Click to collapse
Yeah, those are very common
Sent from my Moto G
They are common? I have an N5 and have a few friends with them and hang out in the Nexus 5 forums too. It's definitely not that common. I've flashed dozens of roms on my phone and have not experienced any of these problems besides Chrome reloading a few times, though even that only happened a few times. I also use Nova Launcher and have never seen it reload (besides waiting for a new theme to load) or flake out once.
es0tericcha0s said:
They are common? I have an N5 and have a few friends with them and hang out in the Nexus 5 forums too. It's definitely not that common. I've flashed dozens of roms on my phone and have not experienced any of these problems besides Chrome reloading a few times, though even that only happened a few times. I also use Nova Launcher and have never seen it reload (besides waiting for a new theme to load) or flake out once.
Click to expand...
Click to collapse
They are just bandwidth and such problems and nothing with the phone..
Sent from my Moto G

Screen Flickering

I am getting this annoying screen flicker. The screen will dim as if it's going to sleep and then brighten again. This happens when typing, opening apps, and other times. I can deal with it but it is getting annoying.
Does anyone else have this issue and if so, any fixes for it?
I was having same problem. I think it might be a app causing it. My PayPal app I think did it to mine.
I have this aswell lol i thought it was just me “ it happens randomly with me on apps like twitch an youtube “ my screen dims then brightens twice in a row quickly “ i thought it was just reading the apps that i had moved to sd card so i put them back on device but it still dose it atleast twice a day “ weird?? must be a software bug as its not normal or called for surely “ its only recently started doing this so im all out of ideas maybe ill factory reset and use my phone for a day without installing anything to see if it still happens
ruk212 said:
I have this aswell lol i thought it was just me “ it happens randomly with me on apps like twitch an youtube “ my screen dims then brightens twice in a row quickly “ i thought it was just reading the apps that i had moved to sd card so i put them back on device but it still dose it atleast twice a day “ weird?? must be a software bug as its not normal or called for surely “ its only recently started doing this so im all out of ideas maybe ill factory reset and use my phone for a day without installing anything to see if it still happens
Click to expand...
Click to collapse
I hate factory resets lmao. Don't have the free time anymore that I used to
Had the same thing, when opening camera the navigation bar would bleed through into the UI, appeared like a slow flicker, removed PayPal after researching and problem gone.
Sent from my LG-H961N using Tapatalk
I've disabled Google smart card notices. I noticed mine doing it when the weather alerts from Google would pop up in my notifications list. I tapped the weather message and went to the Google page, then to settings and disabled notifications and the smart cards all together.
I have actually been to the point I was ready to take the brand new phone back to Verizon over this. But I didn't want a "re manufactured" or "second" after paying for this beast.
I'll see if this helps and report back.
Danny
Western NC
That didn't work...
Going to try removing the PayPal app....
I think I've seen this issue here and there, and also where the screen will almost 'invert' colors... Not exactly, but things will look sort of greyscale-ish for a short while. I THINK it's when the device is in sunlight, so could this be an adaptive feature? It seems to be remedied by covering the light sensor
Same issue here....
It seems completely random - but it's always 2 large flickers - as if the screen is almost turning off, and then back on - twice...
Still the best phone ever - i'm sure this will get resolved.
I had this problem too ` i removed the paypal app 2weeks ago and it went away permanently
Have had the same issue on the Verizon and AT&T varient. Had PayPal app on both. I just removed the PayPal app so lets see if that works. Otherwise this phone is pretty nice.
Same here. ..
I've also noticed this issue sporadically, though I haven't been able to tie it to any one task. Seems more like a an OS/application programming issue with the core system. It's kind of annoying; hopefully it'll be pathedone in an update, though i'my not sure if LG is aware of the issue or not...
ruk212 said:
Remove paypal
Click to expand...
Click to collapse
That worked for me, thanks ?
Sent from my LG-F600K using Tapatalk
interesting, this happened to me as well, but it went away after I rebooted several times... still have the Paypal app installed, but if it comes back I'll try removing it.
Having issue on an LG stylo 2. Usually occurs in Messaging app, but 5 minutes ago occured while in dolphin browser. No paypal app on phone, all apps have background data restricted unless on wifi (All Apps), and it only started today. Phone is current for all updates.

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