I bought new Elephone s8 2 months ago from Gearbest and i have this strange issue.
After screen off(not switch off) for a long time like 20-25 minutes call won't receiving.It says user is switch off or out of covrage area.When i unlock screen then it start receiving calls.Very strange issue with phone..Pls help
sunnyp343 said:
I bought new Elephone s8 2 months ago from Gearbest and i have this strange issue.
After screen off(not switch off) for a long time like 20-25 minutes call won't receiving.It says user is switch off or out of covrage area.When i unlock screen then it start receiving calls.Very strange issue with phone..Pls help
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Click to collapse
sunnyp343 said:
I bought new Elephone s8 2 months ago from Gearbest and i have this strange issue.
After screen off(not switch off) for a long time like 20-25 minutes call won't receiving.It says user is switch off or out of covrage area.When i unlock screen then it start receiving calls.Very strange issue with phone..Pls help
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Click to collapse
Maybe your phone goes to sleep and turns off radio services!
Check this menu to find if this happens or not!
See if your radio sleeps along with your phone!
Check this menu to find if this happens or not!
See if your radio sleeps along with your phone![/QUOTE]
Ok i will check.
[/IMG]
Its happening in Volte mode.
Related
I have my lumia 800 for a week, and now its happening something strange.. When i'm in a call for some time, and i want to end it the phone doesn't let me. Its still responsive, i can go to the start screen, etc.. but the phone call remains on top with the message "ENDING". After a couple of minutes the phone freezs completely and reboot.
Someone had the same problem??
It's not happening always, but it's frustrating... I was having such a pleasant use and then this happens.. and i'm becoming a little sad and worried.
I dont's know if its a problem of hardware, it seems software because doesn't occur always.
Thoughts?
Diofil said:
I have my lumia 800 for a week, and now its happening something strange.. When i'm in a call for some time, and i want to end it the phone doesn't let me. Its still responsive, i can go to the start screen, etc.. but the phone call remains on top with the message "ENDING". After a couple of minutes the phone freezs completely and reboot.
Someone had the same problem??
It's not happening always, but it's frustrating... I was having such a pleasant use and then this happens.. and i'm becoming a little sad and worried.
I dont's know if its a problem of hardware, it seems software because doesn't occur always.
Thoughts?
Click to expand...
Click to collapse
Yes, I also had some similar kind of problems today, i could not answer the call, after they called me about 5 times i could, but then could only speak a few words before the call stopped. Also i saw the call was still running after the caller had hung up. I wanted to retart the phone, but it would not start up again, then i took it loose from the charger , and it beeped and after a while it started up again by itself.After that it worked oke again.
I think they have to look seriously at the software, there is something wrong here i believe.
I've also had this problem of calls not ending on occasion. It seems inconsistent so far though. I'd be interested to hear if this seems to be affecting everyone or if it's only a small number of handsets.
I have the same prb. The screen goes blank and cant end calls. Has to force restart
Fhame Rashid said:
I have the same prb. The screen goes blank and cant end calls. Has to force restart
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Click to collapse
Exact same problem here.
halfnelson117 said:
Exact same problem here.
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Click to collapse
For all WP7 devices the screen automatically goes blank when you are on a call and the proximity / light sensor detects your head up to the phone. However, if the screen stays off when you move your head away from the phone it means your proximity sensor (or software related to it) is faulty as it still thinks you have the phone to your head.
This happened to my HD7 after a nasty drop on a tiled floor the other day; the sensor was dislodged and permanently was set to the "on" position. I could only end a call by pulling out the battery, unless the other party hung up first. And every time my alarm went off in the morning the screen would remain dark and I would have to press the power button to get at the snooze button (this is because the sensor is telling WP7 that the phone is in a pocket or somesuch, and not to turn on the screen as the alarm could be accidently disabled or snoozed).
I fixed it by dismantling the HD7, resettling the sensors and blowing out as much dust as I could. Has been working fine since! I wouldn't recommend doing the same for your Lumia 800 though...
I dont think it is a proximity sensor issue. In doing tests, the sensor works perfectly for calls if I only have the screen off for a short period of time. If I hold the device up to my face for say 30 seconds, then the device usually freezes up and the screen goes blank, not allowing me to end a call. This makes me believe that it is a software issue that, hopefully, nokia can sort out.
Well i have been quiet on this topic as i wanted to see if the update fixed this problem BUT NO.
Today i made a call and it didnt ring but said connected i then pressed end and nothing it didnt respond infact none of the keys did anything my lumia just froze.
I couldnt even turn it off so i took the sim out and nothing still conected i just had a phone that was frozen with no way out .. so i had a usless lumia all day at work untill the battery died..I HAD NO PHONE ALL DAY !!!
I just hope it was not connected properly or my bill will be huge from t-mobile ..
This has happened a few times befor the update and always always when the signal is quite low it seems ..
But its a joke when im stuck with a usless phone all day ..
NOKIA SORT THIS OUT ITS NOT ACCEPTABLE
Hopefully this is a software issue and we haven't all received a bad batch of lumias with wonky proximity sensors.
Is there absolutely no way of reseting / rebooting the Lumia? you just have to wait for the battery to die??! That seems ludicrous!
i face the same problem many time i reset the phone by pressing power key long.
i find if i was in 3G network this problem some times happen ,so i switch off 3G and now it more than 3 days it never happen
Well to answer that question ...no its happened nine times last week, 3 of those 9 the phone is usless and you have to wait for the battery to die..maybe that's why Nokia gave us a short battery life haha, the other 6 times after about 7 min you can turn it off to reboot and the rest of the phone is responsive .. So 30% of the time when it happens U have no phone :[ even a long press of the power button does nothing
Same problem here... You can restart the phone btw: Hold power button for 10 sec, then release the power button and press it again...
This is a big problem for me, hope a fix comes in fast...
Thanks,
Samo
Im having the same issues here. Other than this its a great phone. Hopefully get it sorted soon.
same problem here, although never had to wait for battery to die.
long hold of power (10sec+) usually reboots the phone.
I keep noticing the problem when changing locations (inside/outside buildings) which is usually connected to switching to 3g - if it happens during a call I am unable to end it with screen being responsive and phone saying that it is ending call (for 30 seconds and more)
contacted Nokia regarding this problem.. they told me to reset my handset.. this is the only option they have... DUMB
same problem here... did someone find any solution?
nopes........
wheresmybeaver said:
Is there absolutely no way of reseting / rebooting the Lumia? you just have to wait for the battery to die??! That seems ludicrous!
Click to expand...
Click to collapse
You can hold the power button for 10 seconds, this will trigger a reboot.
I'm relatively often facing the same issues, worth noting is that it does seem to connect the call as I have had customers tell me they heard me grumbling before the call got disconnected (so I gotta be more careful with grumbling )
Happened to me last night, just turned the phone off (power for a few secs then slide down) and on again.
Hey guys!
My new S3 ( bought 30 may ),I noticed a few days ago when it is in standby mode, the screen lights up for 10 sec, then goes off again.
This happen nearly every 3/4 times then it stops.
This is annoying when i'm sleeping, sometimes it wakes me up
Also clearing all apps and RAM does NOT work.
Also restarting the phone is only a temp. fix.
Anyone having the same problem or knows how to fix it, please share it with me
Thanks for reading!
Matthias92 said:
Hey guys!
My new S3 ( bought 30 may ),I noticed a few days ago when it is in standby mode, the screen lights up for 10 sec, then goes off again.
This happen nearly every 3/4 times then it stops.
This is annoying when i'm sleeping, sometimes it wakes me up
Also clearing all apps and RAM does NOT work.
Also restarting the phone is only a temp. fix.
Anyone having the same problem or knows how to fix it, please share it with me
Thanks for reading!
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Click to collapse
That's weird my wife has a HTC Tattoo and it started having the same issue... Apocalypse?
arturo025 said:
That's weird my wife has a HTC Tattoo and it started having the same issue... Apocalypse?
Click to expand...
Click to collapse
What app did she last installed?
I've had my XZU for a week now, everything has been working fine so far. Nonetheless I've noticed lately that when I turn it on I will see like a curtain or shade of colors from the top down up to half of the screen (it's like a flash, quickly disappearing), apart from that it will resume from sleep fine and no other issues, nonetheless is weird that this is happening now after a week of usage, I hope is not a symptom that something worse is about to happen. I have attached a Youtube link to a short video I just recorded.
NOTE: I do not think is a software problem because I booted the phone is "safe mode" and the exact same thing happened. It seems like a hardware issue that gets worse over time, because at the beginning happened once out of 4 times I turned it on, now is once every two times. I do not see a very good future with this phone
http://youtu.be/1ZucFrMvg_w
UPDATE 8/15: All my screen issues have been fully resolved with FW .475
So we have our own thread for the curtain now.
Sent from my C6802 using XDA Premium HD app
I think the issue is Power Management related, let me explain. If I turn on the device after being idle for a while (device is COLD) there will be no curtain issue, but if I turn it OFF and then ON right away (device is WARM) it seems the phone is entering a power save state and is not ready to be powered on again and that's when you get the curtain issue. The result seems to be very consistent with my explanation.
What I do not understand is that why this problem started happening after one week of usage, I thought it was application related but after my "safe boot" mode where no new applications are running only stock apps and I got the same result it can be application related. Also I thought that maybe the Stamina Mode had something to do with it, but it does not.
My last theory is that there is a piece of hardware that is getting degraded over time and when the phone is warm it will produce the curtain effect, if that's the case this is really bad, because the whole phone could stop working down the road. but it's just a theory.
Oh man
My experience with similar LCD issues has been around poor connection between the LCD screen and the motherboard. However, I'm by no means an expert on this.
I would definitely be claiming under the warranty for this.
I spoke with the vendor in Singapore and told me this is a known problem by Sony and they are working on a Firmware update. They suggested to keep the phone until the FW will be released in September and then decide if I will exchange it or keep it. The vendor also extended the Return/Exchange window until October so I will have enough time to test the phone after the FW update.
It's good to know that Sony has acknowledge the problem and is working on a solution.
Any chance Sony will do a firmware update to resolve this?
So it might be a firmware issue? I sure hope so
Sent from my C6802 using XDA Premium HD app
UPDATE 2
I think the problem is Power Management related, because if I leave the phone idle for 5min and then I turn it ON it will happen the issue you are seeing on the attached video. But if you turn it OFF and immediately turn it back ON again it will be fine. I think what is happening is that after 5min the phone will enter into DEEP POWER SAVE. The threshold to enter power save mode is around 15 seconds. I would say is something that should be able to be fixed with a Firmware update, but my only concern is why this problem did not happen during the first week, that behavior makes me think it's a Hardware problem that developed over the first week of usage, meaning a defective device.
NOTE: As you can see at the beginning of the video the phone has been Factory Reset, so there are no third party apps and anything wrong on the configuration.
http://youtu.be/vgnILc3ib8M
Mine did it the first day. I noticed it did it about 3 times that day. And I agree with you it might be the power save mode. Hopefully it gets resolved.
Sent from my C6802 using XDA Premium HD app
my phone has a problem too
http://youtu.be/Jv-QkbZBi58
Watch my video..
yellstop said:
http://youtu.be/Jv-QkbZBi58
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Click to collapse
I got a XPERIA Z ULTRA TODAY and I didn't install anything.
but When I push the power button, this phone wake up randomly.
after factory reset, this situation is same continuosly
http://youtu.be/pig1BurDaGw
brosenz said:
I've had my XZU for a week now, everything has been working fine so far. Nonetheless I've noticed lately that when I turn it on I will see like a curtain or shade of colors from the top down up to half of the screen (it's like a flash, quickly disappearing), apart from that it will resume from sleep fine and no other issues, nonetheless is weird that this is happening now after a week of usage, I hope is not a symptom that something worse is about to happen. I have attached a Youtube link to a short video I just recorded.
NOTE: I do not think is a software problem because I booted the phone is "safe mode" and the exact same thing happened. It seems like a hardware issue that gets worse over time, because at the beginning happened once out of 4 times I turned it on, now is once every two times. I do not see a very good future with this phone
http://youtu.be/1ZucFrMvg_w
Click to expand...
Click to collapse
My Z Ultra does exactly the same thing but it does not worry me. Seems to be a software glitch that should be easily fixed.
Mine happens when i am taking calls and i turn the screen on or off. Other times it is random but normally when i have been using the device for a period and then turn the screen on and off quickly after using it.
But yeah, i do not think it is an issue to worry about. If it was serious, surely the screen would be having issues a lot more when it is on and not under these specific situations?
ScottishSwan said:
My Z Ultra does exactly the same thing but it does not worry me. Seems to be a software glitch that should be easily fixed.
Mine happens when i am taking calls and i turn the screen on or off. Other times it is random but normally when i have been using the device for a period and then turn the screen on and off quickly after using it.
But yeah, i do not think it is an issue to worry about. If it was serious, surely the screen would be having issues a lot more when it is on and not under these specific situations?
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Click to collapse
If it's a software problem how is it possible that during the first week the phone worked fine?, even after a factory reset the problem will still be there, that means (to me at least) that a hardware issue develop during use for the first week and now it cannot be recovered
brosenz said:
If it's a software problem how is it possible that during the first week the phone worked fine?, even after a factory reset the problem will still be there, that means (to me at least) that a hardware issue develop during use for the first week and now it cannot be recovered
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Click to collapse
seems to me like the screen is not getting enough power for the first couple of seconds
douse this problem also happen if u disable stamina mode :?
dragnar said:
seems to me like the screen is not getting enough power for the first couple of seconds
douse this problem also happen if u disable stamina mode :?
Click to expand...
Click to collapse
I've tried both scenarios Stamin ON and OFF, same result no difference
So far the new update looks to have fix the curtain
Sent from my C6802 using XDA Premium HD app
Update:
2 days ago I left my ZU on charge all night and today updated to firmware 14.1.B.0.475 and touch wood no more screen issues, and finally my cover arrived just need the sbh-52 and dock and I am all good.
Do a factory reset with full wipe!!!
For make sure you totally wiped that garbage bro
Hi Friends,
One problem which bother me a lot is knock on to wake up feature on LG V10. When I decided to turn my screen on as phone is on table, I have to use double tabs to wake up my phone and start using it. Sometimes it take 2 or 3 time of double tab screen to wake my phone up. You know, I have to try knock on feature twice or thrice to get in to my phone. This problem 60 % of time and it really annoying me a lot. It is worthwhile to say that knock feature for turning of screen is work nicely and 100 % of time without any lag. Is this a serious problem which I have to worried about?
Thanks guys.
This doesn't happen on my phone. When i tap twice it turns on every time. Maybe you can factory reset, and see if it solves the problem.
It happens to me a lot. It's not NEARLY as sensitive as on the G2/G3/G4. It takes almost 3x as many tries for me to get the Knock On to even work.
Sent from my Gold and Black V10
a.tahoori said:
Hi Friends,
One problem which bother me a lot is knock on to wake up feature on LG V10. When I decided to turn my screen on as phone is on table, I have to use double tabs to wake up my phone and start using it. Sometimes it take 2 or 3 time of double tab screen to wake my phone up. You know, I have to try knock on feature twice or thrice to get in to my phone. This problem 60 % of time and it really annoying me a lot. It is worthwhile to say that knock feature for turning of screen is work nicely and 100 % of time without any lag. Is this a serious problem which I have to worried about?
Thanks guys.
Click to expand...
Click to collapse
I'd estimate it to work on the first try about 70% of the time. Otherwise, I have to try again or a third time sometimes. My girlfriend's G4 has the same issue.
Hello everyone, this happened just today. I was using my galaxy alpha AT&T and all of a sudden the screen starting glitching and jumping. I was quite shocked because I bought this phone a few days ago. Although the phone is not brand new but the vendor told me that it's completely fine. Anyhow, I pressed the power button and waited for a few seconds then turned the screen back on. This time the screen was fine but after a few seconds of usage the problem started again. Now i read on the internet that this is not a screen issue but rather its associated with phone's charging port but I'm not sure. And another interesting thing is that the screen shots are completely fine and there are no signs of glitching or flickering. Secondly also note that I was experiencing the famous "cannot charge because battery is too cold!" message and I believe that this problem is also associated with the charging port. So please if anyone is familiar with this problem then guide me. Here a video link that shows what's happening to my screen
https://www.google.com.pk/url?sa=t&...iApUmAM4lJrHPxV6Q&sig2=gXDieE4_dAV6uMn5D-OazA
If you have the screen on the lowest bright setting the flickering will continue. Once I put it back on auto or at a slightly higher level the flickering went away. That's at least what fixed mine.
shawnk320 said:
If you have the screen on the lowest bright setting the flickering will continue. Once I put it back on auto or at a slightly higher level the flickering went away. That's at least what fixed mine.
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Click to collapse
I also had this problem before the only way to fiix this was to set the mimimum brightness to 10 in gravitybox xposed module also the dimming of brightness so that it wont flicker
sfaizan said:
Hello everyone, this happened just today. I was using my galaxy alpha AT&T and all of a sudden the screen starting glitching and jumping. I was quite shocked because I bought this phone a few days ago. Although the phone is not brand new but the vendor told me that it's completely fine. Anyhow, I pressed the power button and waited for a few seconds then turned the screen back on. This time the screen was fine but after a few seconds of usage the problem started again. Now i read on the internet that this is not a screen issue but rather its associated with phone's charging port but I'm not sure. And another interesting thing is that the screen shots are completely fine and there are no signs of glitching or flickering. Secondly also note that I was experiencing the famous "cannot charge because battery is too cold!" message and I believe that this problem is also associated with the charging port. So please if anyone is familiar with this problem then guide me. Here a video link that shows what's happening to my screen
https://www.google.com.pk/url?sa=t&...iApUmAM4lJrHPxV6Q&sig2=gXDieE4_dAV6uMn5D-OazA
Click to expand...
Click to collapse
I've never had encounter this kind of problem. Your problem is too severe. I think it is related to the hardware.