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Experienced this just a couple of days ago My screen will go blank, like it went to sleep but what actually happened was it just simply shut off! I installed two logcat applications, but I don't know jack about reading logs I want to know what causes these shutdowns The latest ones happened between 6:32-6:33AM and 6:54-6:55AM (it's 7:26AM now, my time). Please help
iampoch said:
Experienced this just a couple of days ago My screen will go blank, like it went to sleep but what actually happened was it just simply shut off! I installed two logcat applications, but I don't know jack about reading logs I want to know what causes these shutdowns The latest ones happened between 6:32-6:33AM and 6:54-6:55AM (it's 7:26AM now, my time). Please help
Click to expand...
Click to collapse
check if you've installed any apps that prompt the auto shut-off of your phone
previously I had this problem before by then I realized it's due to the installation of one of my fault apps.
felixtom said:
check if you've installed any apps that prompt the auto shut-off of your phone
previously I had this problem before by then I realized it's due to the installation of one of my fault apps.
Click to expand...
Click to collapse
Really hate to sound like a total noob, but how do I do that?
iampoch said:
Really hate to sound like a total noob, but how do I do that?
Click to expand...
Click to collapse
first of all,i think this is happening because of any new app,try to remember when it was started(maybe that time you installed any app and now that app shutting down mobile? or just go to task manger and clear each app that was running and also clean memory. if problem is gone and its occur again after rebooting mobile its maybe a Rom Bug,you need to change your Rom,but before doing that try to clear apps through task manger. and see what happens
i hope that helps you
Well first of all ...
Are you rooted? What is your Rom/kernel?
Sent from my GT-N7000 using Xparent SkyBlue Tapatalk 2
Thanks for the replies guys ok, here are some more info and observations.
I was originally using CyanogenMod 9.1 when this happened. At first, I tried wiping cache and dalvik cache. But it was still the same. After a few more shut downs, it got worse. It got to the point that it shuts down after the boot animation. So, I used Clockwork Mod to revert me back to rooted stock ROM. It's not as worse as CM9, but I still get shut down. Now, here are the observations I made:
1. This only happens when my phone is unplugged. It works fine otherwise.
2. This consistently happens when I connect to the Internet, for example via a browser, didn't matter whether it was Chrome or Dolphin. Offline reading via RSS or Pocket is fine. I opened FB unplugged and I got shut down as well, so I guess it's safe to say that connecting to the Internet triggers it. When accessing the Internet while unplugged, shutdown is immediate and imminent. Plugged, I can surf just fine.
3. It also gets triggered when I play a game, but my shutting down is not immediate, unlike the one above. I am playing only one game at the moment (Great Big War Game). And I am able to play a long while before getting shut down (around 30 mins)
It wasn't like this a couple of days ago, and I didn't install anything new outside Google Play updates, this is not counting the two logcat apps I installed this morning to try to diagnose the problem.
Is there a way for me to find out what's wrong via the logcat?
Sent from my GT-N7000 using Tapatalk 2
for your Help
iampoch said:
Thanks for the replies guys ok, here are some more info and observations.
I was originally using CyanogenMod 9.1 when this happened. At first, I tried wiping cache and dalvik cache. But it was still the same. After a few more shut downs, it got worse. It got to the point that it shuts down after the boot animation. So, I used Clockwork Mod to revert me back to rooted stock ROM. It's not as worse as CM9, but I still get shut down. Now, here are the observations I made:
1. This only happens when my phone is unplugged. It works fine otherwise.
2. This consistently happens when I connect to the Internet, for example via a browser, didn't matter whether it was Chrome or Dolphin. Offline reading via RSS or Pocket is fine. I opened FB unplugged and I got shut down as well, so I guess it's safe to say that connecting to the Internet triggers it. When accessing the Internet while unplugged, shutdown is immediate and imminent. Plugged, I can surf just fine.
3. It also gets triggered when I play a game, but my shutting down is not immediate, unlike the one above. I am playing only one game at the moment (Great Big War Game). And I am able to play a long while before getting shut down (around 30 mins)
It wasn't like this a couple of days ago, and I didn't install anything new outside Google Play updates, this is not counting the two logcat apps I installed this morning to try to diagnose the problem.
Is there a way for me to find out what's wrong via the logcat?
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
maybe its a cache problem of your Browser,so try to clear cache of your Browser and if its not working Flash a new stable Rom( i recommend you Sweet Rom,find it on XDA,its very stable and smooth)
and flash that rom with Hydracore kernel.
hope that helps you
have a nice day
Hi thanks for the additional info. It seems that you have the issue persisting on a stock Rom?
Have you tried to wipe on a safe kernel (if on ics)?
Do disable any overclocking or any scripts.
Sent from my GT-N7000 using Xparent SkyBlue Tapatalk 2
Guys, just a quick update. I sent it off to the service center (reverted to stock and hid all traces of being rooted). They reflashed the phone (they say it's their standard practice to do that before considering hardware defects) but the problem still didn't go away. So, I think my issue is hardware-related
This problem is not software related. It is most definitely hardware. The phone is flawed and shuts off on it's own under various conditions, all hardware related. I am not able to post externally due to not having enough posts yet. However, I have had the same issue on 3 Galaxy Note 2's from Verizon. I made a video that shows exactly what is going on and posted it on the following website...
wwwDOTgalaxynote2shutsoffDOTcom
You will have to paste that link in to a new browser and replace the DOTs accordingly to get to it, but once you see the video, you will be enlightened. Be sure to read the details I provided on that site as well. They go in to detail about the problems that I have had and the lack of proper support that Samsung is willing to provide.
Take a look at the video I made here if you can't get to that site: http://www.youtube.com/watch?v=SjLn2yikYnI
I am having tons of data use by google play store on 4.1.2.(reported by my data manager) I am not sure but it might have started before 4.1.2 but I know it has been doing it with the last three updates of tasks rom. I have searched his thread and used google and can't seem to find anyone else with this problem. I did a full wipe every time I have installed, tried reflashing gapps multiple version and redownloaded several times gapps and the rom. I have this problem before installing any apps. Maybe I am trying too hard and overlooking something. Would a logcat help with this? If so I will have to reinstall as I was so upset last time I just nandroided back to tasks 7.3.12 again. I have aokp on all my devices and it is driving my crazy that I cant get the latest task version to run on my sgs2
binderhoff said:
I am having tons of data use by google play store on 4.1.2.(reported by my data manager) I am not sure but it might have started before 4.1.2 but I know it has been doing it with the last three updates of tasks rom. I have searched his thread and used google and can't seem to find anyone else with this problem. I did a full wipe every time I have installed, tried reflashing gapps multiple version and redownloaded several times gapps and the rom. I have this problem before installing any apps. Maybe I am trying too hard and overlooking something. Would a logcat help with this? If so I will have to reinstall as I was so upset last time I just nandroided back to tasks 7.3.12 again. I have aokp on all my devices and it is driving my crazy that I cant get the latest task version to run on my sgs2
Click to expand...
Click to collapse
Turn on wifi and leave it overnight to download apps or update or something/
122ninjas said:
Turn on wifi and leave it overnight to download apps or update or something/
Click to expand...
Click to collapse
I will give that a try. I cant figure out what it is downloading because it seems to be only a few Kb at a time. If I sit and watch mydatamonitor I can see it downloading about 5-15 k every 20 to 30 seconds. At the same time I can see the network indicator switching from 3g to h+ over and over. I thought it was rilj at first but it doesnt show as a wakelock at all. The first day I noticed this it had used about 20mb while I was at work. I didnt notice it because the phone was plugged in all day at work, but started losing battery fast as soon as I unplugged getting ready to leave. Maybe I am just being long winded but then again maybe some of this will help figure out what is going on. As I said tonight I will reinstall and see what happens by morning.
Thank you for your help 122ninjas
binderhoff said:
I will give that a try. I cant figure out what it is downloading because it seems to be only a few Kb at a time. If I sit and watch mydatamonitor I can see it downloading about 5-15 k every 20 to 30 seconds. At the same time I can see the network indicator switching from 3g to h+ over and over. I thought it was rilj at first but it doesnt show as a wakelock at all. The first day I noticed this it had used about 20mb while I was at work. I didnt notice it because the phone was plugged in all day at work, but started losing battery fast as soon as I unplugged getting ready to leave. Maybe I am just being long winded but then again maybe some of this will help figure out what is going on. As I said tonight I will reinstall and see what happens by morning.
Thank you for your help 122ninjas
Click to expand...
Click to collapse
Yeah I haven't heard of a problem like that.
Bleh
122ninjas said:
Yeah I haven't heard of a problem like that.
Bleh
Click to expand...
Click to collapse
Hurray I found a new problem! Wait, that isn't a good thing is it?
binderhoff said:
I will give that a try. I cant figure out what it is downloading because it seems to be only a few Kb at a time. If I sit and watch mydatamonitor I can see it downloading about 5-15 k every 20 to 30 seconds. At the same time I can see the network indicator switching from 3g to h+ over and over. I thought it was rilj at first but it doesnt show as a wakelock at all. The first day I noticed this it had used about 20mb while I was at work. I didnt notice it because the phone was plugged in all day at work, but started losing battery fast as soon as I unplugged getting ready to leave. Maybe I am just being long winded but then again maybe some of this will help figure out what is going on. As I said tonight I will reinstall and see what happens by morning.
Thank you for your help 122ninjas
Click to expand...
Click to collapse
Are you sure it is not auto updating your apps, or restoring apps?
T
Sent from my SGH-I777 using Tapatalk 2
tedkunich said:
Are you sure it is not auto updating your apps, or restoring apps?
T
Sent from my SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
This data use just seems to keep going. It definitely keeps going long after all my apps are restored either by play store or with TiBU. Unfortunately I didnt get time to try the 10-17 release last night to see if leaving it on all night would settle it down. My data monitor shows the use for google play store and not google play services. It is maddening that is keeps using such small bits of data but does it so often the phone never sleeps.
binderhoff
think I found it
thanks to everyone who tried to help. I finally had a chance to flash a jb rom again and once again data use by google play store. I looked in the log and I kept finding an entry for tokaplot widget for checking license and then it failing. It seems for whatever reason once in a while in ics and about every ten seconds in jb it was trying to check the license on the widget I bought quite some time ago and it would fail. I uninstalled the widget and so far no more constant data use. Hope that did it. Drove me nuts finding it. And thanks to all the devs in the gs2 forums that reading their posts taught me how to find the culprit.
Binderhoff
binderhoff said:
I am having tons of data use by google play store on 4.1.2.(reported by my data manager) I am not sure but it might have started before 4.1.2 but I know it has been doing it with the last three updates of tasks rom. I have searched his thread and used google and can't seem to find anyone else with this problem. I did a full wipe every time I have installed, tried reflashing gapps multiple version and redownloaded several times gapps and the rom. I have this problem before installing any apps. Maybe I am trying too hard and overlooking something. Would a logcat help with this? If so I will have to reinstall as I was so upset last time I just nandroided back to tasks 7.3.12 again. I have aokp on all my devices and it is driving my crazy that I cant get the latest task version to run on my sgs2
Click to expand...
Click to collapse
maybe your googleplay is set to update all apps automatically...
mrprince123 said:
maybe your googleplay is set to update all apps automatically...
Click to expand...
Click to collapse
Read the whole thread next time.
1. We already said that
2. We already figured out the problem.
pls help
binderhoff said:
thanks to everyone who tried to help. I finally had a chance to flash a jb rom again and once again data use by google play store. I looked in the log and I kept finding an entry for tokaplot widget for checking license and then it failing. It seems for whatever reason once in a while in ics and about every ten seconds in jb it was trying to check the license on the widget I bought quite some time ago and it would fail. I uninstalled the widget and so far no more constant data use. Hope that did it. Drove me nuts finding it. And thanks to all the devs in the gs2 forums that reading their posts taught me how to find the culprit.
Binderhoff
Click to expand...
Click to collapse
Am having same problem, can u pls eloborate the steps to resolve?
suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
are you on SDS-safe firmware?
Dude, instead of creating yet another post with this, you could have searched to quite easily find out your phone is halfway dead and should be sent back to samsung for repair as soon as possible. Make it safe to return if you messed with it (flash original stuff, reset counter, etc, read a bit if you don't know what to do, it's all over these forums) and just take it in.
Don't take this the wrong way but you'd think it's common sense to just return any product (not even phone related) that it's malfunctioning instead of asking what to do to random people in a third party forum
karaks5 said:
suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
Click to expand...
Click to collapse
use the sds safe précautions to prevent freezing
Envoyé depuis mon GT-I9300 avec Tapatalk
And what are the sds safe precautions or where can I find it?
just search in the general section
Device:GT-I9300 32gb
I have the same problem, this seems to be firmware related to me, the phone works in safe mode but this is really crappy now. I don't think there should be a return unless it's the only fix.Will try and flash JB and update the post.
Edit: Is that sds the Sudden death thing. I tried searching but no results come up. I am a new comer to Samsung as their devices sucked for ages and they still seem to do. Please can some one advise us(the op and myself and future people with this problem) on what is the main cause of this issue that a hard reset fixes it. But for my device,it doesn't die it stops functioning.
This is how I get this problem, my phone is rooted, but it runs fine only when there is a app crash the phone locks up and thats it.
what i tried: I tried to back up my data so i could save myself from reinstalling all my app. I hard reseted the phone and the phone functioned again
but after restoring my data the phone locks up again. Now my phone works about 5sec from normal boot but then locks up. It works fine in safe mode. So really where is issue? Is an app is making the whole OS to jam there has to be a simple fix for this.
Please don't say return the device, thats the dumbest thing to ever say. We want to over come the problem not ignore it/get rid of it.
Thanks for your time guys
Try this.
http://forum.xda-developers.com/showpost.php?p=37432509&postcount=63
My S3 started well and then "SUDDEN DEAD" :crying:
Well. I reverted back to 4.1.1 and no more random reboots or freezes. It was definitely ROM issue.
Any one tried new EMA2 rom? If yes, still freezing?
msurg said:
Well. I reverted back to 4.1.1 and no more random reboots or freezes. It was definitely ROM issue.
Any one tried new EMA2 rom? If yes, still freezing?
Click to expand...
Click to collapse
Mine was freezing constantly with MA1 and MA2 until I did what I posted above.
Now already 2 days without freezes.
Sent from my GT-I9300 using Tapatalk 2
Same problems here. Not sure about rooting. If I change the csc code and download the latest, say German update. would that change the rom and fix it ?
Sent from my GT-N7100 using xda premium
markhind said:
Same problems here. Not sure about rooting. If I change the csc code and download the latest, say German update. would that change the rom and fix it ?
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Probably not. Depends on what causes your problem.
Sent from my GT-I9300 using Tapatalk 2
I was getting similar behaviour too. Phone would freeze after making calls, sending msgs, using facebook, searching on google, basically random points anywhere. Went through uninstalling apps, did a factory reset, and through some trial and error finally pinned down where my problem was at least. It was caused by the latest version of MixZing. Was crashing before frequently, and after uninstalling it I've been using my phone fine all day with no crashes at all. Still potentially early days, but if I don't report back then that solved it for me.
A simple solution
ok guys.. this is something i tried and has been working for me for more than two days now:
the problem seems to be in the download manager included in the new android software so what you simply have to do is to disable this application whenever you're not using it.. you can do so in the settings>> applications manager>> view ALL>> select DOWNLOAD MANAGER and DISABLE..
of course this will stop the play store from functionning and will stop any automatic updates but will prevent the phone sudden death...
All you have to do when you want to download any new apps or update existing ones is to enable the download manager and i suggest before doing that to clear the RAM memory and try to be gentle and patient with the phone...
Just keep working like that till ANDROID finds a solution in the next update and your phone will be fine.. in the end its better than killing the machine with every freeze.
Remember to be patient and work slowly when the download manager is enabled
Reply if it worked for you
simple solution worked for me
hady.j said:
ok guys.. this is something i tried and has been working for me for more than two days now:
the problem seems to be in the download manager included in the new android software so what you simply have to do is to disable this application whenever you're not using it.. you can do so in the settings>> applications manager>> view ALL>> select DOWNLOAD MANAGER and DISABLE..
of course this will stop the play store from functionning and will stop any automatic updates but will prevent the phone sudden death...
All you have to do when you want to download any new apps or update existing ones is to enable the download manager and i suggest before doing that to clear the RAM memory and try to be gentle and patient with the phone...
Just keep working like that till ANDROID finds a solution in the next update and your phone will be fine.. in the end its better than killing the machine with every freeze.
Remember to be patient and work slowly when the download manager is enabled
Reply if it worked for you
Click to expand...
Click to collapse
My first post here. Thanks for this tip. My phone was freezing every 3 minutes and so I did what you suggested after all other suggestions (except rooting - as I was worried I might brick the phone if it froze while rooting) didn't work. Anyway, just a few seconds after I hit "DISABLE", my phone froze! So I thought it's probably not working, but since the reboot, it hasn't crashed. Thanks!:good:
karaks5 said:
suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
Click to expand...
Click to collapse
the same thing is happening to me and i have no clue why its happening it just like 3-4days ago but i have installed only clash of clans and clash royale in my phone. he most interesting thing is that all your phone feature will work but the screen will not for almost 20-30mins then it will recover on its own. all the call features are working well but no response from phone. my conclusion is this phone is totally a mess and i dont even know how i managed t use this device for 4years! it got super laggy after 6-7 months of use. Whatever i went to the service centre and they told that i need to change the motherboard of my s3 costing 130$.
Hey everyone. This issue only started a few days ago.
My phone is a GT-i9100 is not showing at all on play.google.com ever since the new version of the Play Store was pushed to the device (4.0.27).
I had Avatar ROM 2.9b when it stopped working and have updated to 2.10b and yet it is still not working.
I have cleared cache, restarted.
I have turned sync off, rebooted and turned it back on and nothing.
I have downloaded a app from the device itself without a issue and it still doesn't appear on the play.google.com page.
The old thing that I see on a app page is my old Android phone....
Any help would be appreciated and thank you very much in advance!
EDIT: It fixed itself. Dunno how or what I did to fix it, but it did it by itself. Thanks to the 85 people for viewing though.
FINALLY
Wouldn't this ota file work on all N950U1 devices?
22jk said:
Wouldn't this ota file work on all N950U1 devices?
Click to expand...
Click to collapse
I wouldn't know
:good:
22jk said:
Wouldn't this ota file work on all N950U1 devices?
Click to expand...
Click to collapse
gabesir said:
It should.
---------- Post added at 08:08 AM ---------- Previous post was at 08:08 AM ----------
gronimo21 - does the super slow mo option still in the camera?
Click to expand...
Click to collapse
The update is for carrier devices, not U1 devices. Your have to ODIN to N950U firmware then apply the OTA.
Mr. Orange 645 said:
The update is for carrier devices, not U1 devices. Your have to ODIN to N950U firmware then apply the OTA.
Click to expand...
Click to collapse
My device is a carrier device on stock nougat. It is a Verizon Note 8.
Hey guys, I just got the OTA update on my Sprint Galaxy Note 8 as well, and so far I'm loving it! But I'm experiencing a Google Play error, "DF-DFERH-01, error retrieving information from server"
So I went ahead and cleared cache and data, uninstalled Google Play updates, and did the same thing to Google Play Services. I went as far as factory resetting my device, and I'm still recieving the same error. It wasn't like this before I installed the update 2 hours ago.
I wanted to know if anyone else was experiencing the same thing?
Edit: Just like magic, Google Play seems to be working again. Finally to enjoy Android Pie at last!
SkyblueX said:
Hey guys, I just got the OTA update on my Sprint Galaxy Note 8 as well, and so far I'm loving it! But I'm experiencing a Google Play error, "DF-DFERH-01, error retrieving information from server"
So I went ahead and cleared cache and data, uninstalled Google Play updates, and did the same thing to Google Play Services. I went as far as factory resetting my device, and I'm still recieving the same error. It wasn't like this before I installed the update 2 hours ago.
I wanted to know if anyone else was experiencing the same thing?
Click to expand...
Click to collapse
^^ Also had / have same issue as well. Mine however is a carrier unlocked Galaxy Note 8 and using Sprint service (not rooted). I did clear cache, have not tried factory reset but thank you for informing me as I've been trying to determine the next course of action. Also, my menu / ui / settings / colors (font / backgrounds / forms) have partially inverted, so that all titles are almost close to #000 (solid black) with form boxes inverted to white, (making this close to impossible without some guess work what invisible text says) and it seems like there's an error with the themes (now back to complete stock and it does not change the colors at all from the inverted manner nor will it allow me to even switch to dark mode). However, I just got this installed maybe 15 minutes ago, so I will continue trying to figure this out and test to see if any other functions are not working properly. Have you found any other others yourself and or a way to fix the Google Play error?
SkyblueX said:
Hey guys, I just got the OTA update on my Sprint Galaxy Note 8 as well, and so far I'm loving it! But I'm experiencing a Google Play error, "DF-DFERH-01, error retrieving information from server"
So I went ahead and cleared cache and data, uninstalled Google Play updates, and did the same thing to Google Play Services. I went as far as factory resetting my device, and I'm still recieving the same error. It wasn't like this before I installed the update 2 hours ago.
I wanted to know if anyone else was experiencing the same thing?
Edit: Just like magic, Google Play seems to be working again. Finally to enjoy Android Pie at last!
Click to expand...
Click to collapse
Mine did too, I went to eat dinner, came back and it was fine ?
Not liking this update..... Like wtf did u do to the status bar icons and pulldown shortcuts...... My theme looks stupid AF now too. Hey Samsung, if your going to **** with **** like this, give us the option in settings to change it the **** back.
NothingIsPerfect said:
^^ Also had / have same issue as well. Mine however is a carrier unlocked Galaxy Note 8 and using Sprint service (not rooted). I did clear cache, have not tried factory reset but thank you for informing me as I've been trying to determine the next course of action. Also, my menu / ui / settings / colors (font / backgrounds / forms) have partially inverted, so that all titles are almost close to #000 (solid black) with form boxes inverted to white, (making this close to impossible without some guess work what invisible text says) and it seems like there's an error with the themes (now back to complete stock and it does not change the colors at all from the inverted manner nor will it allow me to even switch to dark mode). However, I just got this installed maybe 15 minutes ago, so I will continue trying to figure this out and test to see if any other functions are not working properly. Have you found any other others yourself and or a way to fix the Google Play error?
Click to expand...
Click to collapse
Ah, that sounds odd. As far as I know, Samsung made changes to the way themes work on the Android Pie update, so I'd guess it might be possible that your themes were screwed up in the process. Is it also like that on the default theme? Everything seems to be working normal on my end, I'm still using the default theme
As for the Google Play error, I didn't really do anything else after I had cleared cache and data, and uninstalled app updates. I went off to continue setting up my Note 8, came back 25 minutes later, and Google Play worked normally as if nothing had happened.
SkyblueX said:
Ah, that sounds odd. As far as I know, Samsung made changes to the way themes work on the Android Pie update, so I'd guess it might be possible that your themes were screwed up in the process. Is it also like that on the default theme? Everything seems to be working normal on my end, I'm still using the default theme
As for the Google Play error, I didn't really do anything else after I had cleared cache and data, and uninstalled app updates. I went off to continue setting up my Note 8, came back 25 minutes later, and Google Play worked normally as if nothing had happened.
Click to expand...
Click to collapse
So what I learned from a couple of quick experiments, to ANYONE downloading & installing Pie for the first time, I highly advise uninstalling all forms of themes, launchers, roms, etc. that are not stock as with the theme changes in Pie, that is what seems to mess it up and I am going to test to see what can be used with it after. The Google Play thing lasted me a few hours since it was earlier today.... but makes me wonder if they did a silent correction as I've heard others that didn't get that error after mine seemed to magically work again too.
22jk said:
My device is a carrier device on stock nougat. It is a Verizon Note 8.
Click to expand...
Click to collapse
I see. In your first post you asked about N950U1 devices, which is the unbranded factory unlocked model.
Yes this update will work on your device. But you can't apply it directly over your current build. You'll have to update to whatever the current Oreo build was first.