Hi there, everyone! Facing a strange problem lately. I've noticed that emails are not being sent when I use the Gmail 2.3.5 app to send them. That app does not show any confirmation after pressing the SEND button, other than "sending message", whether the email has been sent or not does not get confirmed. There is no OUTBOX to be viewed in the Gmail 2.3.5 app.
However, the email IS being sent when they are sent using the same gmail account but via the SOCIAL HUB. When I composed and sent the email via the Social Hub, it first shows in the Outbox of the EMAIL app, and then from there it is being delivered after a delay of few minutes.
I also tested sending the same email from the same gmail account using the EMAIL app, but that shows in the OUTBOX, but is still not delivered. So to cut the long story short. There are three applications which can be used for sending an email from a gmail account, and only one of those applications is working.
1. The GMAIL 2.3.5 app is NOT WORKING for sending an email.
2. The EMAIL app is showing the message in the OUTBOX, but the message is still not sent.
3. The Social Hub is the only app which WORKED for sending an email.
Do you all confirm my findings? If yes, then why is it that only the Social Hub is working for sending out an email from the Gmail account???
Now if you go to gmail.com on a pc, do you see your email in the outbox section? If not, then your Gmail app seems clogged up .
Go into settings > applications. Click the 'all-tab' and scroll to gmail. Select it and choose to delete the application data. Not the app itself of course. This requires you to add your google account back into the app. Could solve your problem.
prodygee said:
Now if you go to gmail.com on a pc, do you see your email in the outbox section? If not, then your Gmail app seems clogged up .
Go into settings > applications. Click the 'all-tab' and scroll to gmail. Select it and choose to delete the application data. Not the app itself of course. This requires you to add your google account back into the app. Could solve your problem.
Click to expand...
Click to collapse
Hi Prodygee, thanks for your reply. I did exactly like you said and clicked on "Clear Data".....I guess that's what u meant by deleting the application data. It worked like a charm! Thanks
Now I can send an email via the social hub AND via the Gmail app AND also via the Email app. All new sent messages are getting delivered. But one old message is still showing as pending in the Outbox (of the phone). Any tips on why that one is not getting sent?
And when I open the gmail account on my laptop, it does not have any "Outbox" folder there....it has a "Sent Mail" folder and a "drafts" folder (which is empty). But I don't think this is relevant now as the problem seems to have been solved with your tip Thanks again.
Me too!
Just want to add my own experience of not being able to send gmail from my phone.
I have gmail 2.3.5.2 running on a stock SGS2 with the latest OTA update - XWKI4 android 2.3.4 (not very new, I know)
I noticed gmail sending was broken recently - couldn't send new, or, replied to, emails. There was no error message, it just didn't do anything. If I pressed the back button, it prompted me if I want to quit. All I could do was save it to drafts and later resend it from a PC.
Anyway, reading the above, I went into app management and blew away all the cache and application data of the gmail app. I was worried about the latter thinking it might delete my entire gmail archive. Worry not - it just deletes it from the phone and later resyncs when you next load gmail.
Anyway, I did this ... and it didn't work
So, I wiped the cache and data from the gmail app again, shutdown the phone, pulled the battery and then using a PC, deleted all my old drafts, [imap]/sent and [imap]Trash. Switched it back on ...
... and it worked!
Weird question maybe. The default email client on the tablet is using the built in app. It connects to my gmail account which is fine, but I want to use the OTHER email client that is on the tablet and setup my other IMAP email accounts also and not use the default Gmail client (which is the red app) and use the yellow one that just says "mail".
Also, does anyone know what the main difference between the two email clients that are loaded on the tablet by default?
One is red and the other is yellow. I guess they are no Outlook 2010, but better than nothing right?
Have you tried simply deleting the GMail app? That would be my first guess...
The red app is Gmail - only used for google's email. The yellow app is for any other email accounts like aol or yahoo.
Go into settings and click "Accounts and Sync" then add account on the top right. Click email and add your imap account. During setup make sure you have Default Account checked, that should set it as default. Hope this helps.
I personally delete gmail each time it comes back with a new ROM.
It just needs a rooted device and one of the numerous apps that can uninstall a system app, or a root file explorer to erase /system/app/gmail.apk.
You can remove the Gmail sync element in settings for that account. Then setup the other email client. Only one email app will check for emails then.
Or as someone said root and uninstall it.
In all honesty I usually just turn off gmail notifications and set up all the other email in my EMAIL app. That way I don't lose anything other than gmail app telling me when I have new mail.
Just open gmail app, go into settings, touch your username, uncheck notifications.
You can freeze the Gmail apk. with Titanium backup and not need to uninstall.
Sent from my Transformer Prime TF201 using Tapatalk
It seems to me strange that I can not believe it ... (and hope I am wrong).
I tried to set up my google apps account as an account of the GS3 activesync email application.
simple options that are usually on the other device (username, domain, password, service ect) here are different ... mahh ... in the "Domain \ user name" ... I tried all combinations: domain.xx \ name \[email protected] with the bar, no bar, with 2 points, commas, capital letters etc etc. ...
The exchange server is the same m.google.com and works on all phones in the world except this one ...
the result always is:"can not connect to server"
If you have suggestions, perhaps borrowed from GS2, are available to test
fosforix said:
It seems to me strange that I can not believe it ... (and hope I am wrong).
I tried to set up my google apps account as an account of the GS3 activesync email application.
simple options that are usually on the other device (username, domain, password, service ect) here are different ... mahh ... in the "Domain \ user name" ... I tried all combinations: domain.xx \ name \[email protected] with the bar, no bar, with 2 points, commas, capital letters etc etc. ...
The exchange server is the same m.google.com and works on all phones in the world except this one ...
the result always is:"can not connect to server"
If you have suggestions, perhaps borrowed from GS2, are available to test
Click to expand...
Click to collapse
Why are you doing that?
Setting -> Accounts and Sync -> goggle
Enter in your email and password
I have my Google Apps account on it now using that, has push email/cal etc
yes in gmail app... no in e-mail app
yes, it works in gmail app. What does not work is a google apps account (exchange activesync) in the touchwiz e-mail app
Is not a solution but I tried with k-9 mail and it work ... But I would like to use the samsung e-mail application
I use google mail exchange with the Samsung email app with no issues. Pushes email.
Is that what you are trying? In Samsung email settings, add new account. Enter google email and password, then select manual setup, hit exchange etc
gavinfabl said:
I use google mail exchange with the Samsung email app with no issues. Pushes email.
Is that what you are trying? In Samsung email settings, add new account. Enter google email and password, then select manual setup, hit exchange etc
Click to expand...
Click to collapse
Certainly, gmail works.
What is not working is "Google apps" account (accounts that use google servers www.google.com/a)
It does work. Go to settings, accounts and sync and setup Google there but don't sync gmail . Untick this option. I have reader, finance, and about 6 other Google services all syncing
gavinfabl said:
It does work. Go to settings, accounts and sync and setup Google there but don't sync gmail . Untick this option. I have reader, finance, and about 6 other Google services all syncing
Click to expand...
Click to collapse
does it work? exchange with the Samsung email app and GOOGLE APPS account? how can email work if I untick this option?
With the Samsung email app I have gmail setup as exchange. Within the system accounts Google is setup. Goto the gmail app and setup your email. This initially doubles up as your email its setup with the Samsung email account too . Now go to system settings, accounts and sync and within Google untick mail. Try it then key me know it is working. If you can't get it to work you are doing something wrong .
gavinfabl said:
With the Samsung email app I have gmail setup as exchange. Within the system accounts Google is setup. Goto the gmail app and setup your email. This initially doubles up as your email its setup with the Samsung email account too . Now go to system settings, accounts and sync and within Google untick mail. Try it then key me know it is working. If you can't get it to work you are doing something wrong .
Click to expand...
Click to collapse
I do not think we understand, it may be my bad English ... However, the problem is not Gmail in exchange on the Samsung email app (it does work fine); the problem is a GOOGLE APPS account (it's a account that have [email protected] and domain.xx is different to gmail.com).
"google apps" account is different from gmail account. the first in exchange with Samsung email app work, the second with Samsung email app work only in IMAP (without push)... i want it in push, as on xperia s, one s etc...
I paste my Google apps settings that do not work
Address: [email protected]
password: mypassword
manual configuration
Domain \ user name: \[email protected] (but I tried it without the bar, with bar, with mydomain.xx\myname etc ... I think I have done all the tests imaginable)
Password: mypassword
Server: m.google.com
SSL: yes
Certificates: yes (but I tried with no)
Doesn't work for my google apps account either. Looks like a bug to me.
Dr.Paul said:
Doesn't work for my google apps account either. Looks like a bug to me.
Click to expand...
Click to collapse
it's the same bug of GS2 with ICS..
you cannot connect anymore to a Google Apps account using ActiveSync (Exchange)
the only method is to remove Samsung Email apps, and push Email AOSP..
hope Samsung will fix it asap, because HTC One X works like a charm with ActiveSync and Google Apps
Does anyone know of any fixes at the moment, or sometime soon?
there is no fix untill samsung update...
now work
With the new update ALF5 now the situation seems solved ... I intend to test it better, but now it synchronizes and mail arrive.
You will not believe this
I have been searching and searching and finally found a solution.
Its **** simple.
Carefully follow the directions found here and use the gmail app to add a new account. It worked for me! I played around with every imaginable setting in the mail app and had no success.
I cannot post links... samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5790
If you go through the mail app they limit you to only gmail addresses, this is not the case if you go through the gmail app and add a google apps account
My next question is how to view all emails in one box in the gmail app...
fosforix said:
With the new update ALF5 now the situation seems solved ... I intend to test it better, but now it synchronizes and mail arrive.
Click to expand...
Click to collapse
How can i update to ALF5? I'm currently on ALE8 and when I go to Software Update, it says there is no update available. Do I have to use Kies or something? Is it only available in some parts of the world? Thanks.
I was also looking for a solution and now Samsung has done her "homework".
Now with Firmware:
GT-I9300 - Open Germany
PDA: I9300XXALF6
CSC: I9300DBTALF4
Version: 4.0.4
Date: 2012-06-27
it works like a charme
So now is all OK and i hope Samsung bring the same solution on the Galaxy S2.
Meiki
@TaLEntZ96
you can flash any firmeware with the tool "Odin",
use the Forum or Google and you will find a solution.
I am also unable to get my google apps account to sync with the samsung email app via activesync. Any suggestions would be great!
I got this phone a few days ago. Setup the standard Mail app with a Gmail account. Everything worked just fine until I went to the Market. The phone asked me to login to my Google account, which is the same as my Gmail login, BTW.
After doing that, unbeknownst to me, apparently the GMail app was also configured by that action. All of a sudden, my Mail app generated failed authorization, etc. errors. But, the GMail app was fine.
I like the Mail app better because I have other POP accounts, so having my Gmail account in the Mail app is more convenient. I tried everything, including try to delete the Gmail account itself in the Mail app, but I would get yet another error.
Tried deleting the Gmail account from the Gmail Mail app, and of course that can't be done either, without wiping the phone. Called VZW, spent 2 hours on the phone with them. We tried everything. They gave up and issued an RMA for immediate replacement of the phone.
This morning I saw an update notification for the Gmail app, so I let it run. Lo and behold, this Gmail Mail update somehow allowed me to remove the account from my Mail app. I guess both apps are inter-related in some way. I was able to add the account back into the Mail app, but it appears the Gmail app is now Alpha-Dog. Whenever I get any Gmail mail it goes into the Gmail App. The only way I can get Gmail mail into the Mail app is to do a Refresh. And, yes, the Mail app's Gmail account is set to Push.
Does anyone know if there's a way to uninstall/disable the Gmail app so that the Mail app can get my Gmail mail via push again, the way it orginally worked?
Know that I have been struggling with this since last night. Wouldn't you know it, that right when I give up and asked for all your help, I figure it out.
Apparently, as usual with this OS, things are not organized sensibly. The new GMail update removes the most important options for managing how mail is to be handled under Settings. For some reason, you know have to go to Accounts and Sync and select Google Account. From there I told it not to sync mail. Go figure!
I was going to tell you to go to settings/accounts/(your Gmail account)/ and tap "sync Gmail".
And also, don't call verizon. Everyone here knows that they are idiots. If you ever have a problem, come here.
I think you can turn off sync for it, then just type your emails into the mail app... I think you have to have a Gmail account on your phone now but I'm not totally sure.
GrayTheWolf said:
I was going to tell you to go to settings/accounts/(your Gmail account)/ and tap "sync Gmail".
And also, don't call verizon. Everyone here knows that they are idiots. If you ever have a problem, come here.
Click to expand...
Click to collapse
I didn't want to bug everyone here for what should have been simple tech support.
You know what, though? While the Gmail app pushes immediately, the Mail app's Push seems to not be reliable, and can take FOREVER to Push when it does work, like anywhere between 10 minutes and an hour (yes, I have it set to Push for both Peak and Off-Peak times). One test message I sent from another account never even came, even when I Refreshed the account in the Mail app. I then went into the Gmail app, and refreshed the account there, and the message came into the Gmail app. I went back to the Mail app and Refreshed again, and the message showed up! ???
Any further thoughts? Anybody on an ICS leak see that all this stuff is fixed? I sure hope so.
Why don't you use gmail as your client for all your mail including pop3? Then just use the gmail app for all your mail.....
Sent from my ADR6425LVW using Tapatalk 2
Oldsteel68 said:
Why don't you use gmail as your client for all your mail including pop3? Then just use the gmail app for all your mail.....
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
As far as I can tell, you can only use the GMail app for GMail accounts.
xv-6800 said:
You know what, though? While the Gmail app pushes immediately, the Mail app's Push seems to not be reliable, and can take FOREVER to Push when it does work, like anywhere between 10 minutes and an hour (yes, I have it set to Push for both Peak and Off-Peak times). One test message I sent from another account never even came, even when I Refreshed the account in the Mail app....
Any further thoughts? Anybody on an ICS leak see that all this stuff is fixed? I sure hope so.
Click to expand...
Click to collapse
This is due to the built-in task-killer. Use K-9 mail, and you'll get your emails reliably pushed.
Sent from my ADR6425LVW using Tapatalk 2
xv-6800 said:
As far as I can tell, you can only use the GMail app for GMail accounts.
Click to expand...
Click to collapse
Nope. Can use it for everything. Set everything up in gmail account from your pc browser and everything will reflect within the gmail app.
My gmail app is configured for my gmail and 5 of my business pop3 accounts. Works flawlessly.
Sent from my ADR6425LVW using Tapatalk 2
Are you saying to setup my GMail account itself to pop my POP addresses, then just add the one GMail account to the GMail app on my phone? (I already have some being popped by that GMail account, so I already know how to do that.) Or, are you saying that the GMail app on my phone can be configured to pop my POP addresses, as well as my GMail account?
The one thing I like about the Mail app is that you can have multiple e-mail accounts of ANY type configured, and when you reply to a message, you can choose to have the reply sent from ANY accounts, regardless of which account it was sent to. To elaborate, the only reason I have a GMail account is for the push aspect. I have 3 businesses, some of which I have multiple e-mail addresses for, as well as have several personal e-mail accounts. I have the important business accounts and the personal accounts set to send copies of received mail sent to the GMail account so they get pushed to the phone, which saves a LOT of battery juice. So, when I receive an important message on, say Business A E-Mail Account 1, I receive it in the GMail account set up in the Mail app on my phone. With the Mail app, I can easily choose to have the reply sent from, say Business B E-Mail Account 3 that I also have setup on my Mail app (I don't even have to actually pop Business B E-Mail Account 3, either, I just have to have it setup, so the receive setting is set to manual, so that account never has to pop the account, thereby, preserving battery juice).
So, the recipient sees my reply coming from Business A E-Mail Account 1, as he/she should.
Can the GMail app handle that type of function as easily as the Mail app on the phone?
FWIW, it would be a lot easier if GMail itself would offer that functionality, but it doesn't. Even if I reply via GMail using my PC, replies take on the "default" account's info, so if I reply to a message that comes into Business B E-Mail Account 3, the From and Reply To on that reply shows Business A E-Mail Account 1, if in fact Business A E-Mail Account 1 is the default account in my GMail account. I hope that makes sense.
Oldsteel68 said:
Nope. Can use it for everything. Set everything up in gmail account from your pc browser and everything will reflect within the gmail app.
My gmail app is configured for my gmail and 5 of my business pop3 accounts.
Click to expand...
Click to collapse
Same here.
WookieFan said:
This is due to the built-in task-killer. Use K-9 mail, and you'll get your emails reliably pushed.
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Beat me to it. Love k9 mail.
Sent from my ADR6425LVW using XDA
merlin66676 said:
Beat me to it. Love k9 mail.
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
^^^ +3 this
jmorton10 said:
Same here.
Click to expand...
Click to collapse
I just wanted to clarify for anyone else that might stumble across this thread that the GMail app on the phone only works with Google or GMail accounts. You can NOT setup any other type of e-mail address accounts in the GMail app. While you can go into your real GMail account, by going to GMail.com, and set your GMail account to POP other e-mail addresses, this does not offer the same benefits as having different accounts setup in a mail app, and depending upon your needs, may even give you undesirable results when you reply to messages received this way.
To add my 2 cents on this, if you are in need of any email accounts added to the mail app, if at all possible make sure they can be an exchange account, for the sake of battery life.
A huge battery killer is when your mail app is set to pull for new e-mail every 10-15 minutes. And on exchange it pushes your mail to your device when you have new mail, and only when you have something new, saving battery.
jazzyjames said:
To add my 2 cents on this, if you are in need of any email accounts added to the mail app, if at all possible make sure they can be an exchange account, for the sake of battery life.
A huge battery killer is when your mail app is set to pull for new e-mail every 10-15 minutes. And on exchange it pushes your mail to your device when you have new mail, and only when you have something new, saving battery.
Click to expand...
Click to collapse
Good tip, but, not everyone has access to exhange server-based e-mail accounts. Not to fret, because below is how you can accommodate for e-mail accounts on servers that that don't have Push capabilities. (Please read all steps first before implementing, because your use could dictate in which order you'll want to add accounts in Step 2.)
1) Set up a GMail account to POP all other accounts.
2) In the Mail app, (not the GMail app), add all accounts (both GMail and non-GMail accounts).
3) For each of the non-GMail accounts, go to Settings and do the following:
In General settings, un-check Refresh on open.
In Send & Receive settings, click Update schedule, and under Frequency choose Manual for both Peak times and Off-peak times.
4) For the GMail account, go to Settings, select Receive settings, and under Update schedule choose Push Mail for both Peak times and Off-peak times.
Since the GMail account POPs the non-GMail accounts, any messages from the non-GMail accounts are pushed to the phone. Normally with G-Mail, both on the web and in the GMail app, if you reply to a message, the reply shows a that the reply is coming fron the GMail account, which you might not want, especially with work e-mails. But, in the Mail app you can actually reply reply from the account the message was originally sent to, even though it was pushed to your phone via your GMail account. Simply click Reply, then click From: at the top of your reply and choose the account you want the reply sent from. VOILA!
Tip: Note that accounts in the Accounts List are displayed in the order in which you add them; you CANNOT sort this list! Thus, if your use of this implementation is like mine, in which I always want to reply to messages via the same non-GMail address the message was originally sent to, add the non-Gmail accounts first, in order of your anticipated frequency of use. This way, when you click From: on your replies, your accounts are displayed in a sensible order. Over time it can be quite annoying to have to scroll down past a bunch of accounts to select an address you frequently use on replies. Ask me how I know.
Variation: Alternatively, in Step 1, instead of setting the GMail account to POP the other accounts, you could set all other accounts to forward to the GMail account. This would result in faster receipt of messages sent to those addresses because messages sent to GMail are pushed right away. On the other hand, GMail POPs accounts on an hourly basis which cannot be changed by the user. That said, having GMail set to POP the other accounts can be safer, especially when GMail has server problems (which they do). By checking Leave a copy of retrieved message on the server when setting up the POPping in your GMail account, the messages being POPped by your GMail account will remain in your other accounts.
I think these instructions should be a sticky. :good:
xv-6800 said:
I think these instructions should be a sticky.
Click to expand...
Click to collapse
I agree 100%.
I didn't have time to type out all this, but this is great info.
Personally, I have always used your 2nd variation & that works perfectly for me.
xv-6800 said:
Good tip, but, not everyone has access to exhange server-based e-mail accounts. Not to fret, because below is how you can accommodate for e-mail accounts on servers that that don't have Push capabilities. (Please read all steps first before implementing, because your use could dictate in which order you'll want to add accounts in Step 2.)
1) Set up a GMail account to POP all other accounts.
2) In the Mail app, (not the GMail app), add all accounts (both GMail and non-GMail accounts).
3) For each of the non-GMail accounts, go to Settings and do the following:
In General settings, un-check Refresh on open.
In Send & Receive settings, click Update schedule, and under Frequency choose Manual for both Peak times and Off-peak times.
4) For the GMail account, go to Settings, select Receive settings, and under Update schedule choose Push Mail for both Peak times and Off-peak times.
Since the GMail account POPs the non-GMail accounts, any messages from the non-GMail accounts are pushed to the phone. Normally with G-Mail, both on the web and in the GMail app, if you reply to a message, the reply shows a that the reply is coming fron the GMail account, which you might not want, especially with work e-mails. But, in the Mail app you can actually reply reply from the account the message was originally sent to, even though it was pushed to your phone via your GMail account. Simply click Reply, then click From: at the top of your reply and choose the account you want the reply sent from. VOILA!
Tip: Note that accounts in the Accounts List are displayed in the order in which you add them; you CANNOT sort this list! Thus, if your use of this implementation is like mine, in which I always want to reply to messages via the same non-GMail address the message was originally sent to, add the non-Gmail accounts first, in order of your anticipated frequency of use. This way, when you click From: on your replies, your accounts are displayed in a sensible order. Over time it can be quite annoying to have to scroll down past a bunch of accounts to select an address you frequently use on replies. Ask me how I know.
Variation: Alternatively, in Step 1, instead of setting the GMail account to POP the other accounts, you could set all other accounts to forward to the GMail account. This would result in faster receipt of messages sent to those addresses because messages sent to GMail are pushed right away. On the other hand, GMail POPs accounts on an hourly basis which cannot be changed by the user. That said, having GMail set to POP the other accounts can be safer, especially when GMail has server problems (which they do). By checking Leave a copy of retrieved message on the server when setting up the POPping in your GMail account, the messages being POPped by your GMail account will remain in your other accounts.
I think these instructions should be a sticky. :good:
Click to expand...
Click to collapse
Now I agree with those settings that you have are good, at my job before we switched from Novell Groupwise to Gmail based, I used to do that to my Gmail account, the main problem I found was the pulling from Gmail can take 5 minutes to a hour to get any e-mail on those accounts, which can be okay for some, just was rendered useless for me.
jazzyjames said:
Now I agree with those settings that you have are good, at my job before we switched from Novell Groupwise to Gmail based, I used to do that to my Gmail account, the main problem I found was the pulling from Gmail can take 5 minutes to a hour to get any e-mail on those accounts, which can be okay for some, just was rendered useless for me.
Click to expand...
Click to collapse
Yes, I listed that variation at the bottom of the instructions, specifically to let people know that this might be a good option for time-sensitive communication.
As a matter of fact, I have all work-related e-mail accounts set to send a copy (not a forward) of all messages to my GMail address. So, as soon as they hit my work accounts they get sent to my GMail account, which immediately pushes to my phone. By copying to GMail instead of forwarding, the messages stay in those accounts for safety reasons. I didn't include that info, because not all work e-mail accounts allow users to customize settings to that degree for security reasons, as you often have to have server admin rights to do things of that nature.
On personal accounts that I use for communications that are not time-sensitve, I simply have my GMail account POP those accounts.