Mate 10 Pro - GPS issues - Huawei Mate 10 Questions & Answers

Hi,
as soon as I bought this phone I am struggling with making the GPS receiver working properly in app such as Starava and Endomondo. Mate constantly drops the signal for couple of seconds. I tried different solutions such as:
apps->ignore battery optimization
manage the apps (running in the background) manually
Strava works without autopause
last used apps -> padlock is set to locked
Below you will see a compare of a proper signal (red) and Mate's (blue) with a lot of losses.
Please help as it is very annoying 'feature'.

Nobody?

Huawei Mate 10 GPS performance is poor
Cameyo said:
Nobody?
Click to expand...
Click to collapse
I have exactly the same experience. My (new) Mate 10 Pro has far worse GPS accuracy than my (previous) Galaxy S7 Edge.
Tried many possible solutions, nothing helps. Shame on you, Huawei!! :crying:

I don't use these apps but I remember the same complaints about Mate 9. A joke that it hasn't been sorted out yet!

Mate 10 lite garbage gps
Same issues with endomondo amd my huawei mate 10 lite.... Gps loosing signal when running in the park, but no issues with gps driving applications... Instead of 3.14 km it shows me only 2 km, it is loosing signal every 5 mins.

Same thing here, bought mate 10 pro (bla-l29) 3 weeks ago and besides its great camera and other stuff, this problem with gps and strava is so annoying.
Here are two pics, first from a bike ride, with numerous spikes, and other, walking, where red line is gps track from the mate and cyan is actual track that I was walking.
I have sent a question today to the official croatian huawei forum, but I don't expect some remedy. Maybe a new Android Pie and EMUI 9,which is scheduled to arrive in my country on 14 December fixes that issue, otherwise I'm thinking on selling the thing, because I'm quite often on my bike and trekking in nature.
Edit: Since I'm a new member, can't post external links to pics, sorry.

My mate 10 works great with GPS.. In the car or walking. Even in the train..

Is GPS dropping only while the screen is off (or app in background)? If rooted, the solution is to disable the Power Genius app using either Titanium Backup or Service Disabler (and then reboot). If not rooted, you can try via ADB but I'm not sure it will work.
"Ignore Battery Optimization" affects Android's built-in battery optimization. Power Genius is responsible for Huawei's built-in battery optimization features - which don't increase your battery life but do cause issues with GPS, music playback, screen brightness, etc.

thref23 said:
Is GPS dropping only while the screen is off (or app in background)? If rooted, the solution is to disable the Power Genius app using either Titanium Backup or Service Disabler (and then reboot). If not rooted, you can try via ADB but I'm not sure it will work.
"Ignore Battery Optimization" affects Android's built-in battery optimization. Power Genius is responsible for Huawei's built-in battery optimization features - which don't increase your battery life but do cause issues with GPS, music playback, screen brightness, etc.
Click to expand...
Click to collapse
There are two things which can be done, one is to manage apps manually (via battery settings) and other with that "Ignore Battery Optimization".
So you are saying both are standard android features, nothing to do with Power Genius service?
Yesterday I've allowed "Ignore Battery Optimization" for Strava, restarted the phone (as suggested on many places after this), and went for a short test ride. It seems that there are definitely less spikes than before, but still there were two of them on a 5km trip. And the GPS accuracy is still not satisfying. The screen was locked, as was always on my previous Samsung A5 and all iPhones before that.
I've tried disabling the lock screen few days before, but during walking. Half trip the screen was on, half off. I didn't notice any difference. During walking there were no spikes, but the accuracy was very bad, the track had two very strange off-paths in order of 40-50 meters.
Static accuracy of GPS is always ok, in several apps. But dinamic gps tracking is bad.
I'll try Endomondo, other app for the same purpose and post results here.

"Ignore Battery Optimization" is an Android feature.
"Launch" (manage apps manually) is an EMUI feature.
"Power Genius" is a separate EMUI feature. Amongst other things, it uses an algorithm to determine what apps and processes should be killed off when they are in the background. But it is artificial intelligence that is not intelligent - when you are streaming music, it kills processes necessary for bluetooth music playback. If you use an app like Google Maps, it gets killed off like clockwork after so many minutes in the background.
There are sometimes ways to manipulate it, i.e. I think it looks at how long a process has been running, how many apps are running in the background, whether the phone is being charged. But generally, there is no downside to disabling it if you are rooted.
I am relatively new to Huawei, Power Genius is the main reason I would never be inclined to recommend a Huawei device to a lay person who did not intend to root it, or what not.

Oh, bummer.
Well, I'll test some more, with Strava and Endomondo, and if nothing improves, I'll see whether to consider rooting, or that ADB thing, or replacing it for Samsung S8.
I don't have experience with rooting, but I jailbreaked every iPhone I had, my occupation is software developer, recently changed the firm and now beginning to develop under Android studio, so i think I could do that. But I'm afraid it could be pure GPS problem, either hardware or software, I'm not sure.
If I leave the screen on during the ride, and problems persist, can we exclude Power Genius and blame GPS receiver or code responsible for it?

The phone has a problem with the GPS, thats for sure. Even after the Pie update, nothing changed. I personally had no issues with killing apps, but overall GPS accuracy is very poor. For example, Im walking down the road on a left sidewalk, google maps says Im on the right side of the road. Thats about 10 meters away ! And in a open space with no obsticles. Definitely a HW issue

Related

Few Questions regarding the SGS2

Hello everyone, I have a few questions / issues regarding this phone and android in general, here it goes:
Voice Talk: what are the differences between the two apps (the one with the green and the one with the blue background colors)? They seem to do the same things to me.
Energy saving: the energy saving implementation doesn't seem too "smart" to me. I'm cool with setting reduced energy configurations like lower brightness and turning off bluetooth etc when the battery treshold kicks in, but I'd expect it to restore my setup once the battery level goes above the treshold again. Atm I have to manually undo all the changes that the battery saving functionality does, basically once a day. Isn't there a "smarter" app that restores my settings before the energy saving mode kicks in?
The battery: I've streamed 30 min of music from the device to my car's bluetooth stereo, and it removed 26% of the battery charge. I'm on fw KE2 cause it seems that KE7 is even worse when it comes to power consumption. Still, isn't it too much?
Volume: I've turned it all the way up both with the side button and inside settings -> sounds (all 4 of them). Still, if someone in my office is talking I miss a sms reception etc. It never happened to me when I had the 5800 express music, so I'm not deaf
App notifications: I left my phone near my bed, there is at least 3 out of 4 bars of 3G signal, facebook is set on 30 min updates, accuweather on 3 hours, info-costs every hour, the phone never turned off nor lost the 3g coverage, yet it missed completely or partially a LOT of updates
App settings: app settings also seem a bit random. I have an app called noLed to show led notifications on the screen when it's locked. I had enabled it, checked the "start noled after phone reboot" and all, and even if the phone never even rebooted, after a day or two I went it and the first checkbox (activate NoLed) was misteriously turned off...
Thanks everyone,
TD
tylerdurden83 said:
Hello
What are the differences between Maps,
Maps are MAPPING Latitude Is a precise location for locating friends in the nearby location and Navigator? Voice guided navigation walking driving ..
jje
Click to expand...
Click to collapse
JJEgan said:
tylerdurden83 said:
Hello
What are the differences between Maps,
Maps are MAPPING Latitude Is a precise location for locating friends in the nearby location and Navigator? Voice guided navigation walking driving ..
jje
Click to expand...
Click to collapse
Not that I'm not following your logic, it just seems kinda silly to have 3 apps for doing something that 1 app would be enough to do. For example, it's like having Street View as another external application, even thought it's just clearly a Maps "add-on".
Click to expand...
Click to collapse
Yes true but a lot of users are incapable of using stuff that requires effort and need big shiny widgets and hand holding .
jje
mini bump!
Some GS2 issues / questions
Hello everyone, I have a few questions / issues regarding this phone and android in general, here it goes:
Voice Talk: what are the differences between the two apps (the one with the green and the one with the blue background colors)? They seem to do the same things to me.
Energy saving: the energy saving implementation doesn't seem too "smart" to me. I'm cool with setting reduced energy configurations like lower brightness and turning off bluetooth etc when the battery treshold kicks in, but I'd expect it to restore my setup once the battery level goes above the treshold again. Atm I have to manually undo all the changes that the battery saving functionality does, basically once a day. Isn't there a "smarter" app that restores my settings before the energy saving mode kicks in?
The battery: I've streamed 30 min of music from the device to my car's bluetooth stereo, and it removed 26% of the battery charge. I'm on fw KE2 cause it seems that KE7 is even worse when it comes to power consumption. Still, isn't it too much?
Volume: I've turned it all the way up both with the side button and inside settings -> sounds (all 4 of them). Still, if someone in my office is talking I miss a sms reception etc. It never happened to me when I had the 5800 express music, so I'm not deaf
App notifications: I left my phone near my bed, there is at least 3 out of 4 bars of 3G signal, facebook is set on 30 min updates, accuweather on 3 hours, info-costs every hour, the phone never turned off nor lost the 3g coverage, yet it missed completely or partially a LOT of updates
App settings: app settings also seem a bit random. I have an app called noLed to show led notifications on the screen when it's locked. I had enabled it, checked the "start noled after phone reboot" and all, and even if the phone never even rebooted, after a day or two I went it and the first checkbox (activate NoLed) was misteriously turned off...
Thanks everyone,
TD
I'm particularly interested in a response to the energy saving that is stock on the sgs2.
However what i want to know is if the energy saving is active, or whether 'energy saving enabled' simply means it is ready to cut in when battery gets down to set target.
Any response to the above questions would be appreciated.
Ta in advance.
Sent from my GT-I9100 using XDA App
I don't think there's any difference between Voice command and Voice talk. Different interface is all I guess?
yamanote said:
I don't think there's any difference between Voice command and Voice talk. Different interface is all I guess?
Click to expand...
Click to collapse
Isn't it kinda silly to have two different interfaces for a program I'm not even really supposed to use via its interface, but via voice commands?....
samed1983 said:
I'm particularly interested in a response to the energy saving that is stock on the sgs2.
However what i want to know is if the energy saving is active, or whether 'energy saving enabled' simply means it is ready to cut in when battery gets down to set target.
Any response to the above questions would be appreciated.
Ta in advance.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
As far as I've understood, when it says 'energy saving enabled' in the notification panel it just means that the feature is turned on, but it doesn't necessarely mean that it's gone into 'energy saving mode' already.
My issue with it remains, I don't want it to disable account sync, bluetooth, turn down the brightness etc, and the day after, once the phone is recharged, I have to re-enable all of them...
tylerdurden83 said:
Isn't it kinda silly to have two different interfaces for a program I'm not even really supposed to use via its interface, but via voice commands?....
Click to expand...
Click to collapse
Got it figured out.
Voice command is for when you're sitting down or something and can give the phone your total attention, while Voice talk is for when you're driving or something.
In Voice talk you can enable 'driving mode', which reads out and incoming texts and numbers of the phone which is calling you.
Even with that disabled, you can just say 'Hi Galaxy' or 'Hey Galaxy' and it will start listening to your commands.
(useful while you're just driving and don't want to be distracted by having to hold down the home button (ahem iPhone) or tap the Tap to speak button)
Still a bit redundant (why not just have voice talk?) but at least there's a difference
I now see what you mean about sync being disabled after leaving power saving mode.
Had a scout about and can't find a solution to this.
Anyone have a solution because this is very annoying.
Sent from my GT-I9100 using XDA App
I'm a bit puzzled by the battery life. I mean, afterall they advertise the various components of the gs2 as battery saving (for example the actually turned off pixels of the super amoled, or the dual core).
So, by logic, if the more advanced parts of it are energy saving compared to other less advanced models, why isn't it consuming less battery?....
Any more info?
I have a new question, is it normal under KE2 that the wi fi can't catch the signals almost al all?
At university I couldn't even detect the network, while the guy next to me with an iphone4 had full signal strength. On the train I had 1 line and it kept disconnecting, while my mate with the nokia 5800 express had no issue with it.
Even at my house going from my desk where the router is to my bed right in front of it, it already starts to drop significantly.
Another issue that I've noticed is that sometimes even tho there is 3g coverage the apps won't refresh. For example, AccuWeather hasnt refreshed since the day before, or manually firing a refresh of the contacts in my WhatsApp list ends in a "update failed, try again later" message, but after rebooting the phone it magically works right away...

[Q] Strange GPS behaviour on Huawei Ascend Y550

Hi all,
this is my very first post here on xda, so please forgive me if this is not the proper section for my thread. I searched for other thread about similar issues, but I didn't find anyone. I'm Italian, so I even hope to not being wrong in English writing.
I recently bought (on November 2014) an Huawei Ascend Y550-L01 (Android 4.4.4, EMUI 2.3, ROM B137), coming from a (Portuguese) Samsung Galaxy Y Pro GT-B5512. Soon I experienced a very strange GPS behaviour: GPS turns itself off. No problem in signal fixing, nor in quality or precision. It simply deactivates.
First I noticed this using the OruxMaps app (which works fine on many phones, even my old one), simply recording the track. Indeed, at the beginning the app was being killed (because of the integrated task-killer) when screen was off, but after setting it as a "protected" app, when I record a track, GPS works while screen is on and, if screen turns off, then most of the times (not always) GPS is deactivated from within Android settings.
I even received (from the purchasing time) some GPS errors while in the home screen... I don't remember exactly that error, but in a fast Internet search it was told being caused from the weather widget, precisely from the "actual position" setting. I deactivated it and added manually my town and those errors were gone.
Then I noted another strange behaviour: GPS turns off even in standby, during night. It is on "extreme precision" on evening and it's off at morning. Sometimes I notice these deactivation (in the notification menu or into the energy saving widget) while I'm using the phone (but always when screens is off), without any error or message popping out... It simply gets deactivated.
Any other experiencing this strange issue? What could be the cause? I sent a mail to official support, but they asked me to take the phone in a service point... I can't stay without phone, so I would like to avoid this if it's not strictly needed.
I think it's a ROM issue (said that even in the mail), but unfortunately still there is no alternative one (or at least I found none). I think also that (almost) every app that uses GPS suffers for the same behaviour I faced using OruxMaps.
PS: phone IS rooted by a couple of week, but I'm facing this issue from the first day.
What the hell is going on? Any help, idea or trying suggestion is appreciated...
Many thanks!
Up?
I also see strange problems on the Y550-L01 connected to GPS.
In my case the GPS does not disconnect completely, but during car navigation the signal gets lost from time to time (tested with different navigation apps).
This is only the case when the Y550 is NOT connected to the charger. If I connect it to the power supply, GPS works quite reliable and accurate!
For me this sounds like a software problem (maybe connected to a power saving mode?). I hope a firmware update will fix this soon.
Even to me this is a firmware issue. Before of your answer, I was really beginning to think it's a fault of my phone. Now that I'm not the only one, I went back to think of a bug.
If it is a power save problem, then try to use this app to stop the power save mode :
https://play.google.com/store/apps/details?id=eu.thedarken.wl
(ultra light : 35K, free/no adds)
"Wake Lock gives you control over the Android Power- and WifiManager.
For example, you can force the PowerManager to keep the screen on or have the CPU still running in standby mode or make sure the Wifi connection keeps running at full performance.
You can use it on any android phone or tablet.
Use it to keep the screen on in full brightness or dimmed mode during movies or slideshows.
To make sure the CPU is still running in the background doing your tasks when you press the standby button."
Thank you for the report.
It seems that the new huaweï G620S has the same GPS problem :
https://www.google.fr/search?q=G620S+GPS+problem+fix
Any news of an Huaweï update ? Hope yes...
magooz85 said:
Hi all,
this is my very first post here on xda, so please forgive me if this is not the proper section for my thread. I searched for other thread about similar issues, but I didn't find anyone. I'm Italian, so I even hope to not being wrong in English writing.
I recently bought (on November 2014) an Huawei Ascend Y550-L01 (Android 4.4.4, EMUI 2.3, ROM B137), coming from a (Portuguese) Samsung Galaxy Y Pro GT-B5512. Soon I experienced a very strange GPS behaviour: GPS turns itself off. No problem in signal fixing, nor in quality or precision. It simply deactivates.
First I noticed this using the OruxMaps app (which works fine on many phones, even my old one), simply recording the track. Indeed, at the beginning the app was being killed (because of the integrated task-killer) when screen was off, but after setting it as a "protected" app, when I record a track, GPS works while screen is on and, if screen turns off, then most of the times (not always) GPS is deactivated from within Android settings.
I even received (from the purchasing time) some GPS errors while in the home screen... I don't remember exactly that error, but in a fast Internet search it was told being caused from the weather widget, precisely from the "actual position" setting. I deactivated it and added manually my town and those errors were gone.
Then I noted another strange behaviour: GPS turns off even in standby, during night. It is on "extreme precision" on evening and it's off at morning. Sometimes I notice these deactivation (in the notification menu or into the energy saving widget) while I'm using the phone (but always when screens is off), without any error or message popping out... It simply gets deactivated.
Any other experiencing this strange issue? What could be the cause? I sent a mail to official support, but they asked me to take the phone in a service point... I can't stay without phone, so I would like to avoid this if it's not strictly needed.
I think it's a ROM issue (said that even in the mail), but unfortunately still there is no alternative one (or at least I found none). I think also that (almost) every app that uses GPS suffers for the same behaviour I faced using OruxMaps.
PS: phone IS rooted by a couple of week, but I'm facing this issue from the first day.
What the hell is going on? Any help, idea or trying suggestion is appreciated...
Many thanks!
Click to expand...
Click to collapse
Hi! Better post your question in our small Huawei Ascend Y550 thread. Maybe there someone of us can help.
If you understand German:
http://www.android-hilfe.de/huawei-...gation-unzuverlaessig-nur-im-akkubetrieb.html
These folks have the same proplem, but no solution.
Try it while a charger is attached.

Redmi 3 Pro, first impressions: closing background apps, handsfree BT disconnecting

I had a Mi4i for a year. It is a great piece of hardware, much better than all my previous phones (3 sonys, 2 samsungs, 1 motorola). When CM came, it got overall good, nut just hardware.
I mean MIUI has some nice features, like permissions etc, but also there are huge flaws. Read on...
So I have for a Redmi 3 Pro for a week now...
The good:
Unlocked bootloader.
Build quality is superb. Screen is good (720p is perfect), overall feel is good as well. Battery holds 2-3 days easily.
Fingerprint reader works fine and quickly (under 1sec.), but you have to place your finger "correctly" and have no skin issues. Camera is not too bad but not as good as Mi4i.
Also it is very responsive and quick, much better than Mi4i and all other phones I had. Even when preloaded with many apps.
Backup/restore function works beautifully. Just fully set up your device and do a backup from MIUI menu. Then you can wipe it and load different (stock) ROM version, or rooted xiaomi.eu dev version. All apps are restored quickly and work well.
Mobile signature works well on both SIM cards. Which is great, as not all phones managed that. *cough* Samsung S4 mini duo *cough*.
The bad, same as Mi4i:
1. bluetooth earpiece will lose connection when talking. It drops connection or heavily distorts the audio randomly. But youtube audio plays well on earpiece. Probably something to do with sleep?
Also problems keeping connection to Pebble watch: notifications do not come randomly, sometimes it gets unlinked an is quite a task to get linked again.
2. Apps get closed in the background randomly. Skype, Viber, Hangouts, Whatsapp, email, Pebble, and even calendar... You just stop getting notifications. Extremely annoying when WhatsApp Web stops working every 15 minutes on your PC due to lost connection to your mobile.
I have investigated this further: allowed these apps to autostart, locked them in recents drawer, disabled memory optimizations in performance menu, etc. It improved a little, but still remains an issue.
3. Widgets crash randomly and after restart. For example non-stock clock widget and calendar widget. They just stop updating after an hour or so, also after restart. After another restart they completely disappear.
So all of these issues seem to be connected to some kind of power management issue perhaps? Is there a fix available?
On Mi4i, i have never found a fix and could not use bluetooth handsfree earpiece until CM support was added. On CM13 it works just fine, so definitely not a hardware issue.
Scared from MIUI's PM A clean Android supporting fingerprint scanner would unlock the phone's potential greatly.
I hope in CM12/13 with Pro features support soon.
2. On dev rom you can change Memory optimization settings from Developer options. If you lock app by pulling down from Recents it should not get easily closed.
P.Kosunen said:
2. On dev rom you can change Memory optimization settings from Developer options. If you lock app by pulling down from Recents it should not get easily closed.
Click to expand...
Click to collapse
Yes, I have tried that and still had problems.
Anyone had any success solving bluetooth issues? BT worked perfectly with CM on same device. Maybe it is possible to swap out some drivers?

GPS Accuracy

Does anyone else have issues with their unit (I have the T-Mobile version) mistakenly showing their location as someplace they were HOURS earlier? My maps shows the location where I currently am, but then will occasionally report my location incorrectly as where I was earlier that day, which affects my weather and traffic reporting. Any thoughts?
Do you have high accuracy enabled?
I do have high accuracy enabled. Which the phone doesn't seem to understand the definition of.
If it is showing properly when you open maps but not in other apps, then it isn't the GPS that's the issue. Those apps aren't updating properly.
Mine is off by about 20 ft or so ... no biggie.
One thought though ... do you have background data blocked for the map app?
Background data enabled. I'll use the phone to navigate from work to school. The map shows me at school. Weather and traffic based around campus. Then, maybe an hour later, I look at my phone and it gives me the weather for my office, not school. I open google maps, it looks like I'm back at work, but I'm not.
I have had this happen several times. I open a gps Waze and Google maps, for a little while at work then minmize. A few hours later I will use the gps again at a different location and the gps will flip back an forth from the previous location, this will occur 30 min away or in another state.
I have tried to just shutdown the app and restart but still occurs. My only way to clear this has been to reboot the phone. This happen on both Waze and Google maps.
I found turning location off and back on works for me, but this shouldn't happen
Joe Smithereens said:
Does anyone else have issues with their unit (I have the T-Mobile version) mistakenly showing their location as someplace they were HOURS earlier? My maps shows the location where I currently am, but then will occasionally report my location incorrectly as where I was earlier that day, which affects my weather and traffic reporting. Any thoughts?
Click to expand...
Click to collapse
I've had this issue several times. With my G6 and V30. It happens when I'm using a GPS heavy app and then go inside where a good GPS signal cannot be found or where I'm on WiFi. Oddly. I feel like it happens more if that iZat crap is active. Happens a lot with PoGo.
Also get heavy GPS drifting when in High Accuracy Mode. GPS on LG devices seems to work best in Device Only Mode.
Sent from my LG-H872 using XDA Labs
This is driving me mad. I had to switch phone due to this issue on Galaxy S7 and now it happens on V30.
Took a factory reset for mine to work again. Was fine for the entire time I've had the phone, then out of the blue, just stopped working.
Sent from my LG-H932 using Tapatalk
zsunsun said:
This is driving me mad. I had to switch phone due to this issue on Galaxy S7 and now it happens on V30.
Click to expand...
Click to collapse
Chiming in with "other phones have wonky GPS too": My Moto X Pure has had a couple instances where position appeared to be randomly jumping around, up to several hundred feet away with varying azimuth. Made for " fun" navigation in heavy traffic in unfamiliar cities.
But don't worry, autonomous vehicles will work without a problem. (Yeahhhhh....right....)
...
Autonomous vehicles are using a wide array of sensors to work, combine with deep learning, big data, etc. The GPS used in phones is not the same chip as the one used in a dedicated GPS device, even something as a sports watch as a much more precise GPS, optimised antenna, dedicated processor and optimised OS. I’ve been trying to use phones to track my runs for years and it always jumped around a bit. In a car, depending on the placement (direct view of the sky, for instance vs. blocked by the ceiling), on the weather, on the insulation of the car even, you can have issue with jumping signal. You can try to place the phone in a spot where the antenna has a view of the sky and it might be less of a problem.
I have noticed that the issue is with both Pokemon Go and Google maps. It is really frustrating, and sometimes nothing seems to help. On another site, they recommended installing GPs Status and Toolbox from Google play store. I will try that. If that does not help, the site said that the issue is with the GPS antenna.

Spotify + bluetooth audio disconnects

I use Spotify in my car and have set it to manually manage and allow it to run in the background..
However, the audio always cuts off to after a while after the screen goes off.
When I wake the phone I see Spotify still playing (audio via fone now, but this means it's kept running in background which is good) and Bluetooth remains connected to the device. It's like the android system just stops sending audio via Bluetooth after a while
Does anyone know how to solve this? My only workaround now is to keep the phone awake via an app like Google maps...
I'm on mate 10 pro. 8.0.0.131 c636
Sent from my BLA-L29 using Tapatalk
Same for me with deezer app and car audio which hadn't any disconnects on my other mobiles. No help though....
I tried to change the codec in developer options, which didn't change. I hadn't any bluetooth cutoff since then (couple of days now). Maybe coincidence.
I have discovered the same problem just today (my mate pro is fairly new). It is clearly a software bug. It also fails to update the track name on my car stereo - still shows the first track name even several tracks in.
To get it playing again I turned Bluetooth on and off. Quite annoying. I hope it gets fixed.
happens on my P10, happens on my mate10 pro as well.
It's not a bug, just unintuitive EMUI.
Fix Launch settings for Spotify and add the app on the "Ignore battery optimization"-list under Special Access menu.
It can be difficult to find. Search for "Special" and it will pop up, or click
Settings/Apps & notifications/Apps/Settings/Special Access/ignore battery optimization/
vembryrsig9 said:
It's not a bug, just unintuitive EMUI.
Fix Launch settings for Spotify and add the app on the "Ignore battery optimization"-list under Special Access menu.
It can be difficult to find. Search for "Special" and it will pop up, or click
Settings/Apps & notifications/Apps/Settings/Special Access/ignore battery optimization/
Click to expand...
Click to collapse
I did try this and it still doesn't work.
I don't think it's an issue with the app itself as this also happens on stock music app on stock launcher.
Audio cuts out, plays via the phone speakers so the app itself isn't being optimized or shutdown.. Seems like the Bluetooth function is though
Sent from my BLA-L29 using Tapatalk
I set spotify up with battery optimisation off and with manual launch in battery settings as part of my initial set up. That is not the cause of this Bluetooth problem, unfortunately.
Mine cuts off regardless of app and screentime... so even if i am playing music behind navigation, the bluetooth audio still pushes via the phone after a while
bluetooth still showing connected to the device.
The issue seems resolved for me, but don't know exactly what fixed it.
The only 2 things I did was to manually manage all apps(battery settings), prevent almost all apps from running in background except the audio apps (music/Spotify, and other impt widgets.. Which was already done previously)
And reset defaults on developer mode (not that i changed anything)
See if u guys have any luck with this
Sent from my BLA-L29 using Tapatalk
Hey guys,
Greetings from a Mediapad owner. (EMUI should have it's own subforum)
I first experienced this issue, or a similar issue for myself a few days ago - audio would cut out with the screen off, and would be choppy at best with the screen on (but my music player in the background). The music player itself would stay open, and as soon as I put in the foreground, audio would resume from where it left off (i.e. playback would be paused while the app was in the background).
I am also looking for insight. My suspicion is that EMUI's launch feature is responsible for killing an Android system process related to media, bluetooth, and/or battery optimization in this instance. Launch only allows you to specify preferences for user apps; system apps are managed automatically by Launch no?
Here is the insight I can provide:
This issue went away for me as soon as I plugged in a charger. Connected to a charger, EMUI's battery optimization is apparently less aggressive.
After trying random things, I once again attempted to stream music in the background without a charger plugged in. Eventually, the issue fixed itself. I am not sure if I did anything to accomplish that, however there are two things that may have contributed:
As with another poster above, I tried to change the bluetooth driver in Developer Settings. I was unsuccessful and there was no change for a while after.
The other thing I did, is I found what I think is the standard Android battery usage screen that EMUI hides from us, and I played around with it. This screen showed me that "Android System" was not set to ignore battery optimization. I tried to change that and couldn't. Really, I didn't change anything, but in this process it is possible that an Android system app relating to battery optimization may have been reopened after having been killed off?
The only way I know how to access that screen btw, is to download an app titled 'pNutsAnySettings' and then click on the tile with the battery percentage on it.
I had exactly the same issue with my Mate 10 pro in my car. Audio would cut off from car and continue playing on the phone but the car said it was still connected to the phone. I had the same kind of issue with my Garmin Forerunner watch which would constantly disconnect throughout the day meaning I missed smart notifications.
I found on another thread (Cant remember what one) that if you have root, use Titanium Backup to freeze the Power Genius app. Since doing this a few weeks ago I have not had the issue again in the car and my Garmin now stays connected all day and night
djclark25 said:
I found on another thread (Cant remember what one) that if you have root, use Titanium Backup to freeze the Power Genius app. Since doing this a few weeks ago I have not had the issue again in the car and my Garmin now stays connected all day and night
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I read that same thing as well - but freezing the Power Genius app (via Xposed Edge Pro) didn't help in my case. Maybe it would have if I had rebooted, or something.
In any event, I believe that freezing the Power Genius app partially if not fully disables EMUI's launch feature, which I generally like...
This problem returned for me last night. I turned bluetooth off and back on again. That fixed it.
My mate 10 Pro does this too. 2011 Camaro SS with MyLink conversion. I go into BY, hit the info icon and disconnects the media playback then reconnect it. Works for a few days. Comes back. No clue why
(Unrooted stock btw)
Update: I finally disabled Power Genius and rebooted. No more pesky issues and if anything my battery life has improved. Only differences I observe (on my Mediapad): there are no longer 'app usage' battery stats inside the EMUI settings app (I can access them by other means), and Launch now needs to be managed through the Settings app (rather than the App Info screen).
thref23 said:
Update: I finally disabled Power Genius and rebooted. No more pesky issues and if anything my battery life has improved. Only differences I observe (on my Mediapad): there are no longer 'app usage' battery stats inside the EMUI settings app (I can access them by other means), and Launch now needs to be managed through the Settings app (rather than the App Info screen).
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Click to collapse
What app now
leo72793 said:
What app now
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Click to collapse
The app you need to freeze or disable is Power Genius. It's a component of EMUI. It won't show up in your main app list, but if you are rooted you can use an app like Titanium or Service Disabler to do the trick. If you aren't rooted - this is a prime example of why people root.
If that's what you were asking?

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