Has anyone else encountered an issue with notifications and power saving mode? - Samsung Galaxy S9+ Questions & Answers

So I got myself an S9+ this past weekend and have been getting used to it for the past few days. Sunday or Monday, I turned on power saving as I have it on on my Galaxy Tab A 10.1 with no issues. Well after activating it, notifications stopped. I didn't get any Gmail notifications, no Discord notifications or Groupme notifications. I thought it was weird and started browsing for what could be the problem. After browsing and chatting with their support, who said I should be getting notifications, I decided to turn off power saver and send myself an email to test. Imagine my surprise when the notification came through.
Does anyone know why Power Saving Mode would disable notifications that have complete permissions and urgent settings for their notifications? Is this a reported issue or are there forum posts I haven't seen yet regarding my issue?
Thanks!

greg54js said:
So I got myself an S9+ this past weekend and have been getting used to it for the past few days. Sunday or Monday, I turned on power saving as I have it on on my Galaxy Tab A 10.1 with no issues. Well after activating it, notifications stopped. I didn't get any Gmail notifications, no Discord notifications or Groupme notifications. I thought it was weird and started browsing for what could be the problem. After browsing and chatting with their support, who said I should be getting notifications, I decided to turn off power saver and send myself an email to test. Imagine my surprise when the notification came through.
Does anyone know why Power Saving Mode would disable notifications that have complete permissions and urgent settings for their notifications? Is this a reported issue or are there forum posts I haven't seen yet regarding my issue?
Thanks!
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There are different levels to the power saving mode however you should always get TXT messages. Check the options that you select in Power Saver mode. That could be the difference. I would be more direct but I dont have my phone, its upstairs.

Scott said:
There are different levels to the power saving mode however you should always get TXT messages. Check the options that you select in Power Saver mode. That could be the difference. I would be more direct but I dont have my phone, its upstairs.
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I had similar issues and had to dig around get advice from these forums before I finally made all the issues go away. Power Saving mode can put applications into a permanent sleep mode where they can't run unless you specifically call for them. Which means all those apps you mention aren't able to wake up to check for notifications even if they were pushed to your phone. It's annoying to open your application to check for messages, and after reading the message it tells you "Hey! You got a message!!" (because now you opened the app and it could check notifications).
The other issue I found was "Doze". After 20 min with the screen off, the phone enters a low power mode where it won't accept notifications pushed to it. This is oddly, completely separate from power saving options. It is possible to hand select applications that you never want to Doze (I believe). It was tricky to find.

Related

[Q] Power Efficiency Settings

Just trying to maximize the battery life of my evo 3d...ran across the power efficiency setting. However, when I activate it, it turns off all background data + email so I can't even get any new incoming email (both exchange & gmail)..so, when would you use this efficiency setting? is there really any major benefit to it? just sucks that you cant get your email with it on..
You can just select the power one (Power Saver setting) and customize it to your liking.
Edit: Idk about the other one, but I'm sure some people have justifiable reasons for using it. Unfortunately I'm not one of those people.
Yea, I thought about that..turning power efficiency on, and turning back on just exchange mail checking and leaving everything else turned off..but not sure if'll automatically turn everything else back on when i power the screen back on, or how it works exactly...probably easier just to leave it off.
That's what I did because I need my emails to sync.
DDiaz007 said:
That's what I did because I need my emails to sync.
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Has ur emails still been syncing with that setting? Also has it improved your battery at all?

Having an odd issue with the Rezound

This has been like this for the past several roms I've ran. Basically when the screen is off, I do not receive text messages. When I turn the screen on, I get all of my notifications basically instantly. Is there a setting I'm missing here that shuts off connection when the screen is off? Right now I'm on venusaur rom.
NickTheMajin said:
This has been like this for the past several roms I've ran. Basically when the screen is off, I do not receive text messages. When I turn the screen on, I get all of my notifications basically instantly. Is there a setting I'm missing here that shuts off connection when the screen is off? Right now I'm on venusaur rom.
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This happened to me once when I somehow had sync over 3G disabled, AND have the setting to disable wifi when the screen sleeps enabled
Check account & sync in settings, and check the advanced wifi menu in settings as well.
I always leave wifi off because I have an unlimited plan. So I do have it so wifi shuts off when the screen is turned off and to never auto turn on. Not sure if that has anything to do with not receiving texts.
In accounts and sync I do not see any sort of option to sync over 3G. Overall its enabled though.
NickTheMajin said:
I always leave wifi off because I have an unlimited plan. So I do have it so wifi shuts off when the screen is turned off and to never auto turn on. Not sure if that has anything to do with not receiving texts.
In accounts and sync I do not see any sort of option to sync over 3G. Overall its enabled though.
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Well, have you flashed any radios or anything like that on this phone?
I have not flashed any radios at all.
NickTheMajin said:
I always leave wifi off because I have an unlimited plan. So I do have it so wifi shuts off when the screen is turned off and to never auto turn on. Not sure if that has anything to do with not receiving texts.
In accounts and sync I do not see any sort of option to sync over 3G. Overall its enabled though.
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SMS has nothing to do with wifi or data. So it shouldn't affect the normal texts coming in.
MMS that is a different story.
EmerikL said:
SMS has nothing to do with wifi or data. So it shouldn't affect the normal texts coming in.
MMS that is a different story.
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Thats what I thought which is why I can't seem to think of what would be causing this. Sometimes it comes through four-five minutes late and other times it will not come through at all until I turn the screen on. This has only been happening relatively recently and I'm in a constant five bar area.
same
I have the same issue...but I am completely stock, unrooted.
(I am also in a great reception area, and this has started only in the past 2 weeks)
fearlesspaula said:
I have the same issue...but I am completely stock, unrooted.
(I am also in a great reception area, and this has started only in the past 2 weeks)
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Yeah that sounds exactly like what's up with my phone. Past two weeks is a very good time frame for when this started happening.
I've been having this for a while regardless of rom :/
Are you in some kind of "power-save" mode?
No power save mode that I know of.
Best advice I can think of is to run a ruu again. Then clean install a Rom. That way you will be starting fresh.
Sent from my ADR6425LVW using Tapatalk 2
Are any of you running anything like Juice Defender? Maybe you can download Juice Defender to help you find the option to allow screen off operations.
Alternatively, you can try going to: Settings, Power, Power Mode, change to High Performance.
> using my Rezound/Vigor
No Juice Defender or anything here.
And I just noticed this. I went to send a text message and turned the screen off. I went to check twenty minutes later to see if there was a reply and the timer was still going. After a few seconds of the screen being on it said text sent. This is a huge issue.
Yo
Did you try Gorillas suggestion above?
My Zound sleeps too deeply for me unless
Power setting is High Performance mode.
Worth a try....
I don't know where that option is. He said it was under power settings, but there is no option to select modes from there.
.
Nick,
Check Settings - Power - see 3rd item down from top "POWER MODE",
choose it and see Economy, Norbal, and High Performance.
Choose High Performance and your radios will behave better, at least
mine do.....
That option isn't there. When I click power it goes, battery status, battery level, battery use and fast boot.
NickTheMajin said:
That option isn't there. When I click power it goes, battery status, battery level, battery use and fast boot.
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I don't have power mode. I remember see in it before though. Just not where....

Issue with cfroot and notifications on wifi

Ok, this is a good one. I'm a long time root/custom ROM person all the way back to a G2 and I've not heard of something like this happening.
I got an S5. Rooted it successfully with Chainfire's auto root as described here: https://www.youtube.com/watch?v=qaZvtGwwziQ
All was well, but after a few days, I began to notice that I was not getting notifications regularly. After quite a bit of testing, and here is where it gets really weird, I was able to determine that:
-When the phone is connected to wifi and
-When the screen is off
I get NO notifications. Gmail, Facebook, Life360, nothing comes through. I've waited 5+ minutes to get one, and nothing. Then, when I turn the screen on, they all come flooding in at once. If I disable wifi, notifications come through fine. This makes no sense to me. SMS and MMS however, work fine regardless of root and/or wifi connection.
I spent quite a bit of time with a TMO rep who did all she could do to no avail. She said I should return the device for another one, which I did today.
On an unrooted, brand new device (no apps installed either), I could now get these notifications when connected to the wifi. Strange, but ok. So I rooted it, and the SAME problem began again. No notifications when on wifi.
I must have sent 30+ emails to myself trying various things to get it to work on wifi, but no dice.
I checked to make sure wifi stays on when the phone is alseep, and it was.
I checked the Samsung push service was active, and it was.
I am on the ANCH update.
I am seriously stumped here. I suppose my next step is to unroot it and see if the problem goes away. I am really surprised that no one else has reported this!
Thanks so much for your time and input. This one is killing me...
Chris
Well, I just took the NE6 software update via Kies, and nothing has changed.
I should also have said in the first post that when on wifi, and the screen is ON, all notifications are instantly delivered.
/sigh
Again, thanks for any input.
Chris
Have you tried different wifi access points? You could have background data disabled under power saving mode. I remember seeing an option to block notifications while the screen is off. I can't remember exactly where the option is located tho.
savoritz said:
Have you tried different wifi access points? You could have background data disabled under power saving mode. I remember seeing an option to block notifications while the screen is off. I can't remember exactly where the option is located tho.
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Thanks for the thoughts. Really appreciate the input.
I have not had a chance to try other wifi access points yet, but will do that today I hope.
I did check all the power saving modes, and all were disabled.
I'll look for an option to block notifications when the screen is off, but it seems like if that was turned on, then I wouldn't get notifications regardless of being on wifi or not.
Interesting note though: Last night, on wifi, I did get notifications for some emails. So it does "work", but they are very, very delayed. I'll try and determine how delayed today as well, but for now, I will just leave wifi disabled
Again, thanks very much for any input.
Chris
Did this ever get fixed? I've been experiencing the same issue it's driving me nuts. I have my phone set to not sync, I'll manually sync but it will take several minutes, if ever to sync. My phone is getting good wifi speeds between 60-90mbits down, and I can browse the Web without delay but stuff that syncs... Facebook, Gmail, etc. All have an excessive delay.
Sent from my SM-G900T using XDA Free mobile app

[Q] Receiving Notifications While Screen is Off?

I can't seem to figure this one out. I get Words With Friends notifications as soon as I turn the screen on, but not while it's off. The app is on the so-called protected list. Any tips> Thanks
JJ2525 said:
I can't seem to figure this one out. I get Words With Friends notifications as soon as I turn the screen on, but not while it's off. The app is on the so-called protected list. Any tips> Thanks
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Lol.. I was just trying to figure out the same problem with whatsapp a while ago. Chose keep WiFi on when screen off and another option not so common is under mobile network, there's an option to always keep mobile data on. It's unchecked by default. Check that.
Those were already checked on mine.
Don't know if you already solved your problem, but I use Metro Notifications (the Lite or Free version - sorry, can't post links yet) from the Play Store. It turns the screen on and pops up a thin strip of notification. If I'm not at the phone to see it, the next time I turn it on, the strips are still there to swipe thru.
It was a little irritating at first, as just about everything from the noti panel popped up, but you can easily go thru and check on/off only the apps that you want to see. I did try the devs other app which was similar (more Windows phone style) but stuck with Metro in the end.
HTH,
Mike
Same for me. Go sms is checked in the protected apes list but I get notifications only part of the time.
What power profile are you using?
I also had this issue with kakaotalk and yahoo mail, missing notifications while phone's being charged overnight. I fixed it(I think) by not using both battery saving modes, smart and endurance, and checked all apps in protected apps setting.
Edit-also stopped using smartcover flipcase.
jiwon0522 said:
I also had this issue with kakaotalk and yahoo mail, missing notifications while phone's being charged overnight. I fixed it(I think) by not using both battery saving modes, smart and endurance, and checked all apps in protected apps setting.
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That's why I was asking what power profile they were using.

Recent delay in notifications

my GS9+ is on the verizon network if that matters.
In the last 4-5 weeks my notifications, especially those with sound have become severely delayed. It is especially noticeable with apps such as:
SmartThings (when doors open and close at)
Nine (Exchange email)
HikVision Connect (Doorbell camera motion notifications)
It seems to happen more often when on wifi, but i can't confirm that.
When I get up at work from my desk it is like the phone wakes up and all of the sudden I get 5-10 notifications all at once. This also happens at home. It is like the phone wakes up and catches up with a bunch of notifications that it forgot to report.
SMS notifications don't seem to ever be delayed.
Was there a software update or app update that someone knows that might be causing this problem?
Granted I don't have Verizon at all, but my s9+ isn't having any notification issues.
Did you try disabling battery optimization? I turned mine off so that the phone wouldn't put apps to sleep and etc. Power savings for wifi turned on? If so try making sure that's turned off so your phone stays connected to wifi when the screen is off.
Any of the power savings mode enabled or other power savings apps you may have installed?
Mobile data plan permitting try running the phone on mobile data only (no wifi) to see if the issue happens as well.
Are there other apps effected by the issue your having? If a select number of apps are effected (and others are not) try getting in touch with the app developers and let them know what is going on.
scottusa2008 said:
Granted I don't have Verizon at all, but my s9+ isn't having any notification issues.
Did you try disabling battery optimization? I turned mine off so that the phone wouldn't put apps to sleep and etc. Power savings for wifi turned on? If so try making sure that's turned off so your phone stays connected to wifi when the screen is off.
Any of the power savings mode enabled or other power savings apps you may have installed?
Mobile data plan permitting try running the phone on mobile data only (no wifi) to see if the issue happens as well.
Are there other apps effected by the issue your having? If a select number of apps are effected (and others are not) try getting in touch with the app developers and let them know what is going on.
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Click to collapse
I'm on Verizon. Similar deal. I let a system update get applied "Just security patches, no big deal", and it broke some of my notifications. Not all of them. Just some of them. I thought this was early Sept, but might have been in late Aug.
It's "doze". It used to only happen if your phone sat still for 20 min, but it was supposed to wake up with movement. Now mine kicks on after 3 min and movement doesn't impact it at all. You are supposed to be able to whitelist apps you don't want put to sleep, but it seems to be ignoring that setting for some of my apps. After three min I can send my phone a message, and it won't alert me at all. It's not until I turned on the screen, that they all come rolling through.

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