Asus zenfone 5 lite zc600kl unstable data connection - Android Q&A, Help & Troubleshooting

I have problem on my zenfone 5q or lite zc600kl, my data connection always dropping or disconnecting. Its really sucks when im playing online games, i tried using globe and smart 4g but the same problem occurs even my signal is 4g+. Im playing ml pubg and dnm once my data connection lost it takes mins to recon and after few mins it will drop again but when i turn it on flight mode then off the data connection resume right away. Any solution to this problem sir/maam?

hatol said:
I have problem on my zenfone 5q or lite zc600kl, my data connection always dropping or disconnecting. Its really sucks when im playing online games, i tried using globe and smart 4g but the same problem occurs even my signal is 4g+. Im playing ml pubg and dnm once my data connection lost it takes mins to recon and after few mins it will drop again but when i turn it on flight mode then off the data connection resume right away. Any solution to this problem sir/maam?
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Who is your carrier?

Related

WiFi

My wifi keeps on disconnecting and reconnecting every 15 seconds or so; very annoying when I'm streaming a video or downloading something.
I'm running stock sense 5, rooted; this problem doesn't occur when I switch to data.
Help please?
Signal strength?
It would be great if you have another device which uses wifi. For example, in my school, I can have full wifi signal strength and suddenly it disconnects... Then it reconnects and says "incorrect password"... After a few seconds it reconnects and again full signal. But this happens to anyone else, so it's not my HOX+ fault.
You may also want to uncheck any "save battery while wifi" options. There are 2 of them AFAIK.

Z2 wifi slow

Having problems with Wifi streaming and YouTube very slow, stop and start every few seconds, got to be the phone as all my other devices stream fine. I have unchecked avoid poor connections in wifi advanced.
Any one else having this problem, will try factory reset.
UK sim free 14w18, firmware 55
Sent from my D6503
I've seen factory resets cure a few problems on here so try that 1st but isn't there a .69 firmware available now as well, maybe try that to?
Sent from my GT-I9300 using XDA Premium 4 mobile app
Good old factory reset and it's working fine.....hasn't. Worked
EDIT.......wifi speeds are slow again, can't watch YouTube or stream films, it's only on this device, ipad 2, galaxy s3 and s2 all stream with no problems.
Can't download the 6 free promo films either as download fails after a short while.
Sent from my D6503
My facebook app is not working great in my phone. Youtube has been fine so far but I find my internet quite slow at home as I have rubbish internet speed. Also in peak times I get very slow internet connection.
Wifi speed still slow, only on this device,
Also is the . 69 firmware carrier specific?
No firmware update prompt on my phone.
no option for 5GHz in wifi advanced menu
Sent from my D6503
A couple of things to try:
* test with other access points
* restarting the router
* disconnecting other devices
* forgetting the network on the z2 and readding it
I actually got great wifi speeds with my z2. It was even able to max out a 100 Mbps cable broadband connection on an AC router. Worked fine in n-mode also.
Sent from my 2013023 using Tapatalk
Have you tested on any other networks?
Take a trip to Starbucks! See if you get any better speeds there (and a nice latte, damn I'd kill for one right now).
glas to see im not the only one. Google Play Store @ 0.02mb/s
What kind of router do you have and how far is it? I'm able to maintain 2-3MB/s (16-24Mbit/s) over a distance of 20 feet with walls and everything in between.
After getting my phone last Tuesday ive noticed this little bug as well, sometimes downloading/updating google play apps it'll be like 0.5MB/sec but usually when I use drop down menu and quick settings and turn off wifi(give it about 10/20secs) then reactivate it im back to around 8-14Mb/sec, some apps dont even show a download progress its that fast lol.
I believe it might be a 5Ghz wifi problem as my BT hub shows my phone connecting to 5GHz channel with no way to stop it apart from turning 5Ghz off at the router :/
So hopefully sony will either fix bug or give us more wifi options like already mentioned so we can make phone connect to what we want.
K stand corrected phone can/does switch between 2.4Ghz/5Ghz, router shows phone connected at 2.4Ghz now. Just updated an app while connected on 2.4Ghz and no problem.
Z2 D6503 Wifi dropping issues
I seem to be getting the same sort of wifi issues as previously stated. I cannot hold a wifi connection on the 2.4ghz band fro more than 20s before its dissociated (ie i still have full connection to the router (3 bars) but cannot get through to the internet). This happens no matter what router i am connected to, whether its at home or at work.
I have tried:
Setting the Wifi optimization checkbox off. No difference
Avoid poor connections is off. No difference.
Stamina mode is off. No difference.
Keep Wifi on during sleep is set to Always. No difference.
Sleep timeout to 30mins. No difference.
I have factory reset the phone. No difference.
I have also check to see if it is my router at home. I have switched between every channel available which made no difference. Security is Wpa/Wpa2 PSK AES which makes no difference. I only have the 2.4ghz available on that router at home (same at work).
My Note 3 and HTC One connect to both routers with no problems at all and do not drop out. Same goes with Sony Vaio Laptop.
I have installed Wifi Fixer on my Z2 to see if it can alleviate the problem and it does somewhat. instead of manually having to turn on and off the wifi toggle to reestablish a connection, the Wifi Fixer does it for me.Approx. every 20-30s in its log it will show the phone "dissociating" from the router, and the the app tries to "reassociate" the connection.
I can connect through wifi transfer to my Note 3 without issue, and the same goes for my TV, so it cant be a hardware fault, as the connection is still excellent strength for both (as well as the router, tested with Wifi Analyzer). This is a very frustrating problem as it makes watching youtube movies impossible, and hotspotting, skype calls, etc.....
And dont even get me started on the bluetooth dropouts. I am disconnected from a bluetooth connection every 66-70s without fail no matter what i try. No issues with my Note 3 and HTC One in the exact same conditions. It will disconnect then reconnect straight away with a delay of about 3 seconds, which makes calls and listening to music a VERY unpleasant experience.
Any ideas on how to fix this? I love everything else on this phone but this wifi/bluetooth connection issue is making it unusable.
connecting to my bt home hub 4 via 5GHz band only has solved my wifi drop out problems.
Sent from my iPad using Tapatalk HD
For me slow Wifi resulted in many issues, You-tube video cannot be played, video streaming from a network storage cannot be done, Facebook videos will stop at the middle etc where the most evident issues. I tried everything possible to resolve this issues and searching the internet also didn't help. Finally decided to fresh install, used PC companion and re-installed the complete software, then restored all apps using google backup service. After this there is no issue till now. The software version is the same I had before reinstall. But now the Video streaming and apps using internet become very responsive.
thanks
HCP

D6502 Wi-Fi Problem

Hey i have Sony Xperia D6502 and on a 5.1.1 version wifi connections dropped . I try hard reset and no result. What can I ?
Thanks , i have bad English sorry guys
Does the WiFi connect for a very short duration (for about 5-10 seconds and then drop connections)?Also does the WiFi slider get stuck at turning on position or the WiFi is unable to connect to any router(it says connecting but says saved later and doesn't connect)? If any of the above happens I can positively confirm that it's a hardware problem and you could send the phone for repairs.
Same problem for me
In my device WiFi stays connected, but internet speed keeps dropping when I go away from router to another room. For about 3-4 meters from router speed is very good, but behind the wall my internet is slow as hell. I tried test network speed on other devices, and any of them have this issue. I have latest Existenz rom, 4G works fine.

Mobile Hotspot issue

Hi
I'm experiencing some difficulties with mobile hotspot.
I connect to P30 Pro's wifi hotspot with my laptop and try to download something. the process of downloading is laggy. downloading stops every few seconds and then continues on.
it happens in playing online games too. I get disconnected every few seconds.
Is anyone having this issue with their device?
mohsen_mzh said:
Hi
I'm experiencing some difficulties with mobile hotspot.
I connect to P30 Pro's wifi hotspot with my laptop and try to download something. the process of downloading is laggy. downloading stops every few seconds and then continues on.
it happens in playing online games too. I get disconnected every few seconds.
Is anyone having this issue with their device?
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This could be your carrier rather than the phone.
Carriers can restrict or disable the use of the hotspot. Just check that your contract allows for personal hotspot connections.
Other than that, make sure your phone is connecting using 4G (for the mobile network) and not 3G. If it connects using 3G you need to find another location.
Go to settings\wireless & networks\personal hotspot\more\AP band
Change it to 2.5 Ghz or 5Ghz
This should do it.
Fine here, I use it regularly.

Question WLAN/BT connection loss

Hi
I have a new pixel 6 with android 13. If wifi or BT are busy (e.g. big download or speedtest), the connection (WLAN and BT) breaks down.
I have read from others who have the problem when the device is warm. My pixel is normally warm and still the WLAN and BT drop out.
Android Auto Wireless loses connection after about 30 seconds.
borg-cube said:
Hi
I have a new pixel 6 with android 13. If wifi or BT are busy (e.g. big download or speedtest), the connection (WLAN and BT) breaks down.
I have read from others who have the problem when the device is warm. My pixel is normally warm and still the WLAN and BT drop out.
Android Auto Wireless loses connection after about 30 seconds.
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I've had issue with connection too but related to network, i have get no service/data at times. However I think since my update to Android 13 yesterday, connection issue seem to be gone.

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