Hello, I just got my S9+ (less than a week ago) and I discovered after 4 days of use, a very strange mark on the screen that has no depth.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
It's very noticeable when I try to clean the phone with a bit of water. The droplets pattern changes:
I haven't exposed the phone to any miss-use and I'm baffled by this, is hard to see when the screen is on but it's forever in my mind now.
Could this be the oleophobic coating or am I looking at something else?
Do you see the line when the display is turned on? Try to dial *#0*# and test the display. It seems like the oleophobic coating, because of the water, but I never seen something like that before.
arnes_king said:
Do you see the line when the display is turned on? Try to dial *#0*# and test the display. It seems like the oleophobic coating, because of the water, but I never seen something like that before.
Click to expand...
Click to collapse
It's very hard to notice when the screen is on in most conditions. I'm returning this phone and hopefully it will pass Amazon quality checks, wish me luck.
In all 10 years of having smartphones, I never had a phone with this kind of flaw.
Hello I am having the same reaction on my phone. Did you find out what it was?
Same issue here
Only visible with screen off in direct sunlight or water is on the phone
I returned the device with an attached letter to it where it stated what was the problem.
I got the return, no questions asked. I would recommend reaching Samsung or your retailer to get this fixed or another device. If asked, just explain that the scratch has no depth, so it couldn't have been your keys or something in your pocket, also stress your phone is new.
Similar issues were reported for the Galaxy note 8 and I found a YouTube video with an S9 and a similar problem.
If you don't return the device, I would expect the problem to get worse.
Related
Please refer to the picture below. Do you spot any abnormalities with my SAMOLED+ display? The yellow tint is gone after flashing to 2.3.5, but the area in the lower left is still showing a lighter tone--like a right triangle; so does a small area on the upper left. Also, the brightness (as I've noticed in other S2's) is not evenly distributed across the screen. These problems are hardly visible in normal use, but it becomes visible in grey backgrounds, and notifications area, and lowest brightness in web browser. Please let me know, thanks.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
so, what do you all think? Please let me know thank you.
Mine looks exactly like that: triangle in bottom left, splotch in top right, and whole left seems a little dimmer than the rest. I haven't installed any updates & bought mine in South Africa; where did you get yours? I was honestly under the impression that AMOLED was the technology to go for, but now I'm not so sure anymore.
At first I was going to ignore the lighting defects and the pink tint in the center of camera images as there aren't that severe, but now I've found my phone's earpiece probably has a problem too. It makes a crackly noise during calls that sounds like something's loose in the speaker, so I reckon it's time to send this one back...
Update: I got mine replaced today due to the speaker problem, and the new one has neither the triangle nor the splotch. It is still darker down the left side of the screen though, maybe even a bit more so than on the old one...
I had exactly the same issues (well, not exactly as mine were worse). I had to replace it twice. Now I have one without this issues, no yellowish border and little to no banding.
The guys at the service told me that if there is any problem now, I can get a new phone right away, but considering how many people have display problems, I would rather repair this one. It's display is suspiciously perfect...
Sent from my GT-I9100 using XDA App
I can't remember exactly when I got the tab but its been a while... maybe close to a year. I've recently noticed an issue with the display of my GTab 10.1. I'll call it "splotchiness" for lack of a better word. And I'm not sure if its a defect with my Tab, or if its just the panel they used on the GTab 10.1.
Its hard to describe so I'll give some examples. On the settings screen, there are these weird lines or "bands" across the titile bar at the top. I get similar banding across the buttons (WI-FI, Notifications, GPS, etc.) of settings popup from the tray. And some banding and splotches in the Box app.
I've converted several DVDs to AVIs and put them on my tablet. Maybe the quality of the video just sucks. But most of them have these grainy, splotchy areas throughout the film. Sometimes its the background...sometimes its on peoples' faces, hands, etc. The splotches appear on still images too.
Its really hard to get images of the screen (the splotches and stuff strangely didn't show up in screenshots I took on the tab) but I did my best.
Anyone else's GTab do this? Is mine defective? Thanks in advance for your help.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I guess I'll assume the lack of response means nobody else is having this issue. I went back and looked and I bought my Tab on June 20th, 2011 so it's still under warranty. So I guess I'll send it back.
rjohmit said:
I guess I'll assume the lack of response means nobody else is having this issue. I went back and looked and I bought my Tab on June 20th, 2011 so it's still under warranty. So I guess I'll send it back.
Click to expand...
Click to collapse
Hi, I'm no expert, but more info about your tablet would be necessary. Which version of the ANDROID OS are you using? It looks like the stock OS, but exact model and OS info is needed.
From a cursory glance at your post, it looks to me to be a software issue. But some more tests and info would be needed. I have attached some test images for you to view on your screen. See if you get the problem with these images.
Have fun. Anil
It's a 7510MAVB... 32 GB. Stock 3.2.
Those images do the same thing... Splotchy areas. I've contacted Samsung for repair. Only have 2 months of warranty left.
Thanks for the reply.
Hi, a friend dropped a glass of beer on his galaxy i9100. Phone looks dead but when he give it to me i've tried another battery and the phone turns on with apparently no problem. So he bought another new original battery, put on and charge the phone. But, temperatures reach critical level and the phone stopped the charge. The temperature raise even without charge with battery in and phone on. So i disassembled and scan for damaged components or some trace of "beer" but the phone looks clear. I then sprayed with a product similar to wd40 (we call it crc in Italy, removes dirt and clear electric contacts) and wait for dry. But same problem. I turned on the phone partially disassembled and the heat is concentrated in the flex hook of the frontal buttons but probably the heat comes from the chip near that.
unfortunately there is no code on that chip so i hope you can understand wich i'm talking about. The only thing is that i don't really know if the heat is from that chip or the flex hook, i don't know how to test it. Looking at it there is no sign of damage. Any advice?
Hope you can understand the problem and apogologize for bad english
ps: with the crc the temperature focused on that chip, before that all the charging flex was over heating
Just post a picture.
Are you talking about the usb/mic board.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
this is the place where heat reach is max
no ideas? i cleaned the phone completely and nothing changed
All I can say is you look through previous posts about motherboards and see if anyone has an old board you could get.
I dont know how easy it would be to change that component your after.
I dunno about beer but mine (GT-I9100P) had a couple of vodka baths and it still works impeccably. (and when I say baths, I say full glass spilled on it)
Hi guys,
I´ve a X820 with a divided screen. some colorful pixel on the left side and working lcd on the right side. I´ve tried 4 different screens. the used LCDs are working well on other phones.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
then I removed the black sticker around the lcd connector and catched out that some resistors are loosened.
Do anyone know these issue? is there any fix? soldering? but where I can find the spare parts?
Thanks for your help guys
toto1988
Exact same problem here too. I've been using the phone fine for two months but just yesterday this screen issue happened. It happens randomly and is hard to reproduce. Tapping or scrolling the left side seems to cause glitches. Hopefully this isn't a hardware issue.
Screenshots do not show the problem, and funnily enough pressing things on the left of the screen still works, like opening apps/typing etc, you just can't see what you're doing until the glitch clears itself! It also happened once on the LeEco splash screen on booting, and in recovery mode. I'm not sure about the bootloader.
I haven't looked at the resistors as the phone is basically new, so if this is a hardware issue I'm hoping for a replacement! If anyone has a fix please post it!
I also had the same issue but for some reason only with LOS 15.1.
When I boot into it it's fine but when I lock the phone half of it turns into RGB noise like on the photo. Restarting does fix the problem but still locking it makes the noise again. I think it's just a software glitch.
Thanks @LameMonster82. Mine is a lot more often than that, and not just when locking the phone. Glad to know this could just be a software issue though!
@toto1988 any update on this? Did you find a fix? There's a solution offered by @geekch to reflash the LeMax2Qfil so I may try that myself over the next few days. Flashing stock Rom and recovery unfortunately did not work so Qfil may be the last resort.
Sorry for delay. Now I got a new motherboard and anything works fine again. So it was definitely a hardware issue. Before I tried all other potential software fixes without success.
Hello guys. I bought my Xperia X on May 2017. 1 year and 4 months passed away. It started to burn-in. So I just want to ask:
Anyone gets the same issue? or Im the one?
How can I fix this?
Here is a burn-in (photo isnt mine but same issue)
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
its ok dude my xperia x dual screen like u when the temperature rises dont worry
I fixed this issue I think but how long its goin I dont know. Here a video https://www.youtube.com/watch?v=kfNJi_LoAK4 , I put this video on my sd card and run the video for 4-5 minutes. And ghosts are gone.
Unfortunately, that seems a common issue with Xperia X. I bought mine in June 2017, the display didn't show any image retention, not even when hot. In May 2018 I noticed it started to show this issue when the phone was hot, so I sent it to warranty. They replaced the whole mid frame + screen (it seems they treat this as a single part) then sent the phone back to me. After the service, I got no image retention issues, not even when hot. Fast forward to today and I'm now experiencing this temporary image retention again when the phone is hot (but this time it's way less pronounced than before).
My warranty already expired, so I won't bother replacing the screen again since now I would need to pay for the repair and after experiencing exactly the same issue in two different displays I think it's safe to assume the problem would appear again sooner or later if I replaced the screen once more. Fortunately the issue isn't permanent and at least on my case the image retention is very faintly (you need to put brightness at maximum and display a solid gray image to really notice it), and you just need to let the phone cool down for some minutes to make the image retention go away...
Mine does it quite bad now, but it's old and tired I've had my x since release it is doing well for how it gets used.
I have same problem too.i recommend you to set white balance at another rate.
I add nightly mode to my phone and it fix.so i don't need any tools.