Huawei Mate 10 Pro - Incredibly slow wake up time - Huawei Mate 10 Questions & Answers

Hi everyone, I got a Huawei Mate 10 pro a while ago and it has been an excellent device so far.
Lately I have been experiencing a bit of an issue with wake up time.
Some times it take a good 10 seconds with my finger on the fingerprint reader before the phone wakes up and unlocks. Some other times I press the lock button dozens of times before it actually wakes up.
Has anybody experienced the same issue?
Be aware that I have tinkered with adb to enable some features with a few apps (mainly to enable gesture based navigation and immersive mode).
Do I factory reset it or is there any way to debug the issue?
Any help is truly appreciated.

I have same issue and I solved it with factory reset.
I think it was adb commands.
With which apps used adb?
I now have oneplus gestures app and hide nav bar via adb for this app and it works like charm.
Mate the 10 pro be with you

I had that problem but with POWER BUTTON, when i press it, it wakes up with 3 to 4 sometimes 5 seconds behind. Finger works very fast thou.

johnnyman25 said:
I have same issue and I solved it with factory reset.
I think it was adb commands.
With which apps used adb?
I now have oneplus gestures app and hide nav bar via adb for this app and it works like charm.
Mate the 10 pro be with you
Click to expand...
Click to collapse
I used it mainly with apps that attempted to hide the navbar. But all they did was using the command to change the overscan value, messing up with the position of other elements in the os.
Does your setup hide the navbar completely or does it still pop up when sliding up from the bottom edge?
I'll factory reset it today anyway, because I'm getting really frustrated.

suarez92 said:
I had that problem but with POWER BUTTON, when i press it, it wakes up with 3 to 4 sometimes 5 seconds behind. Finger works very fast thou.
Click to expand...
Click to collapse
The new face unlock seems to not suffer from this issue on my device, but still I'll reset it

jmbriccola said:
I used it mainly with apps that attempted to hide the navbar. But all they did was using the command to change the overscan value, messing up with the position of other elements in the os.
Does your setup hide the navbar completely or does it still pop up when sliding up from the bottom edge?
I'll factory reset it today anyway, because I'm getting really frustrated.
Click to expand...
Click to collapse
It hides it completely! Oneplus gestures app is the best full screen gesture app by far at least for me.
Mate the 10 pro be with you

Related

Lock screen notifications, quick reply and screen time out

Hi,
I am still waiting for my Mate 10 to arrive, but since I am currently also am using Huawei phone (p10 lite to be exact) I had a question regarding lock screen notifications and screen time out..
Phone is setup to wake up screen when a notifications comes (screen locks and passwords set to NONE..so the screen is un-lockable with power button + swipe or received notification + swipe), but the problem is that phone locks up too fast for me to do a quick reply. I want to able to quick reply messages without opening the app.
Here's how it happens in action:
1. Notification/SMS is received and screen wakes up;
2.You expand the received notification and hit Reply underneath it;
3. Start typing your replying and baaaam, screen is timing out as you type it as long as you exceed ~15 seconds which is the approximate time during which screen is timing out automatically after waking up the screen no matter if you interact with it or start typing reply..
So annoying.. Basically its not the 15 second limit which is annoying, annoying and illogical seems the fact that screens goes into auto timeout althought you are interacting with screen (typing a reply)..
Does this happen also on Mate 10/EMUI 8.0 Android 8.0 the same way as it does on p10 lite EMUI 5.1, android 7.0?
Anyway to fix this? Extend time out time on lock screen?
This is not in any way related to general screen time out under Display/Sleep (sleep turns off when idle), so please don't waste space and suggest this as a solution .
Bump.
Can someone with mate 10 check this? Whether screen time outs in ~15seconds if you reply on a notification (sms, Whatsapp) without unlocking the phone and replying through quick reply option.
If I choose to quick reply from an SMS that has appeared on my lockscreen I have to unlock the phone before I can reply. If I now unlock my phone I am still presented with the quick reply SMS notification and if I reply the screen does not turn off while I am using it. Is that what you mean?
The notification wakes up the screen for around 11 seconds before the display turns off.
Update: Ah yes I read you mean with no lockscreen password. Yes in that case the phone still times out while you are replying and is under 15 seconds.
However why on earth would anyone not have a password on their lockscreen amazes me. What if you lost your phone or it was stolen? There is so much sensitive and personal information on our phones nowadays. Obviously it's none of my business what you do with your phone but with the fingerprint sensor being instantaneous to unlock the phone, having a password is a non issue now. ?
tboy2000 said:
Update: Ah yes I read you mean with no lockscreen password. Yes in that case the phone still times out while you are replying and is under 15 seconds.
However why on earth would anyone not have a password on their lockscreen amazes me. What if you lost your phone or it was stolen? There is so much sensitive and personal information on our phones nowadays. Obviously it's none of my business what you do with your phone but with the fingerprint sensor being instantaneous to unlock the phone, having a password is a non issue now. ?
Click to expand...
Click to collapse
i like the unlock process to be as fast as possible and I have never lost a phone. Even if I would someone would gain access to my google stuff, but as soon I block the sim card + change the google password trespass is over , but thanks for checking it out for me.
I guess with mate 10 replying from lock screen will be different, meaning that I will have to use fingerprint either way.. if you receive a notification and the screen lights up you cant use quick reply unless you hit the fingerprint scanner right? But doesnt that (hitting fingerprint scanner) automatically bring you passed the lockscreen to “desktop”? Basically lockscreen notifications are only possible if you access the phone with power button right? But then again you wont be able to reply from lockscreen if you disable fingerprint as lock security alltogether..
I just love to quick reply from lockscreen, when I am busy with other stuff on my pc desk..notificiation just comes up and without actually picking up the phone i quick reply all my working day with phone lying on the desk knowimean!?!
jemeljsh said:
i like the unlock process to be as fast as possible and I have never lost a phone. Even if I would someone would gain access to my google stuff, but as soon I block the sim card + change the google password trespass is over , but thanks for checking it out for me.
I guess with mate 10 replying from lock screen will be different, meaning that I will have to use fingerprint either way.. if you receive a notification and the screen lights up you cant use quick reply unless you hit the fingerprint scanner right? But doesnt that (hitting fingerprint scanner) automatically bring you passed the lockscreen to “desktop”? Basically lockscreen notifications are only possible if you access the phone with power button right? But then again you wont be able to reply from lockscreen if you disable fingerprint as lock security alltogether..
I just love to quick reply from lockscreen, when I am busy with other stuff on my pc desk..notificiation just comes up and without actually picking up the phone i quick reply all my working day with phone lying on the desk knowimean!?!
Click to expand...
Click to collapse
That's the beauty of a front facing fingerprint scanner. You don't have to pick up the phone to unlock it.
So... the phone is on your desk. The screen wakes up because you get a message on your lockscreen. You swipe down on the message and tap reply. You immediately get a pop of your pin code screen. Instead of typing your pin, lightly tap your fingerprint sensor. Immediately the pin screen vanishes and the keyboard pops up with the text field automatically highlighted for you to start typing your message straight away. You don't even have to tap the text field to position the cursor, it's already there. When you are done either let the phone screen time out naturally or press the power button.
So you see the difference between having a password on your lockscreen (with fingerprint assigned) and not having a password, to be able to reply to lockscreen messages is wait for it........... ONE TAP. ? I mean that's the equivalent of adding an extra character to your message. You don't even have to press and hold the fingerprint scanner. It's so super fast you can barely touch it.
Make sure to assign your first fingers to fingerprints for easy unlocking on the desk. I have both my thumbs and both my first fingers assigned so I don't have to even think about using the correct hand depending on what I am doing.
tboy2000 said:
So... the phone is on your desk. The screen wakes up because you get a message on your lockscreen. You swipe down on the message and tap reply. You immediately get a pop of your pin code screen. Instead of typing your pin, lightly tap your fingerprint sensor. Immediately the pin screen vanishes and the keyboard pops up with the text field automatically highlighted for you to start typing your message straight away. You don't even have to tap the text field to position the cursor, it's already there. When you are done either let the phone screen time out naturally or press the power button..
Click to expand...
Click to collapse
And its not timing out as long as you type your message, right ? Because now phone is basically unlocked and it just stays in the area of expanded notifications since you have chosen to quick reply followed by fingerprint and so as soon as you are done and send the message it brings you to desktop. This is what I wanted to know. I tested this on p10 lite (pin+fingerprint) and its working, meaning screen no longer fades out during those default 15 seconds although you interact with the screen (type the reply with quick reply). Such security option (no fingerprint, no password/pin) as i use on p10 lite, because of fingerpirnt on the back, wont be used by me on mate 10, since mate 10 has fingerprint on the front (easy to reach), so I guess I wont have no longer the issue with screen timing out when I quick reply a message from notification panel without actually unlocking the phone.
So I have the Mate 10 Pro in front of me. For the life me I can't figure this one out.
On the lockscreen, I cannot expand my notification to access items like "quick reply" or whatever, based on app. Also can't pull down the notification shade.
What am I missing?
I have the same problem with quick reply on the lockscreen.
Tried to deactivate the fingerprint scanner, but still quick replying doesn't work.
Can somebody help?
I believe this is caused by EMUI.
Lockscreen notifications cannot be expanded
I've been using the mate 10 pro for the past 48 hours, coming from a Nexus 6, and this is extremely frustrating...
fanie.dry said:
So I have the Mate 10 Pro in front of me. For the life me I can't figure this one out.
On the lockscreen, I cannot expand my notification to access items like "quick reply" or whatever, based on app. Also can't pull down the notification shade.What am I missing?
Click to expand...
Click to collapse
It works for me. Fingerprint disabled with power button/home button and swipe afterwards as an option to unlock the phone phone and take you to home screen ->
1. Notification arrives screen wakes up (Settings -> Apps & Notifications->Notifications & status bar ->Notifications turn on screen (enabled);
2. I pull the quick reply option swiping on notification from top to bottom -> Reply and Mark as Read appears while the notification slides up until quick toggles which come down next to notification windows;
3. Hit quick reply and start typing..
But due to this screen time out thing I wrote in this topic I am now
using the phone with no security at all, meaning hitting home or power button on a switched off phone will take you directly to home screen (Settings->Developer Options ->Screen lock (disabled) and that allows me to quick reply on received messages from the notification/quick toggle panel with no time limit (screen wont time out unless you do not interact with the screen).
BEC0MM said:
I believe this is caused by EMUI.
Lockscreen notifications cannot be expanded
I've been using the mate 10 pro for the past 48 hours, coming from a Nexus 6, and this is extremely frustrating...
Click to expand...
Click to collapse
also finding this frustrating. is there any way aroun d it?
pixielott46 said:
also finding this frustrating. is there any way aroun d it?
Click to expand...
Click to collapse
I find it really annoying, dunno why EMUI wants to override Android implementation.
The dropdown button below the WiFi icon is also missing...
I’m also having the same issue with all app with Mate 10 Pro(EU model 6/128 version]
There’s no any kind option to interact with notifications at lock screen.
No expand option ,no reply option with various app like gmail,outlook,WhatsApp,Viber.
It’s really frustrating and unacceptable such childish work with Oreo and Huawei implementation.
eden1988 said:
I find it really annoying, dunno why EMUI wants to override Android implementation.
The dropdown button below the WiFi icon is also missing...
Click to expand...
Click to collapse
to get to wifi settings. hold down the quicksettings button
i have the same issue and not even the newest 127 firmware is fixing this problem
howdid said:
i have the same issue and not even the newest 127 firmware is fixing this problem
Click to expand...
Click to collapse
Really frustrated and the basic reason i've sold my Mate 10 Pro.
I can deal with many other bug but not this one unfortunately.
I'don't have any patience when and if eventually Huawei would fix that fundamental and very useful Android feature.
paatha13 said:
I’m also having the same issue with all app with Mate 10 Pro(EU model 6/128 version]
There’s no any kind option to interact with notifications at lock screen.
No expand option ,no reply option with various app like gmail,outlook,WhatsApp,Viber.
It’s really frustrating and unacceptable such childish work with Oreo and Huawei implementation.
Click to expand...
Click to collapse
yes, you're totally right!
Lock screen notifications, expansion and reply work on my Mate 10 without any problems.
warea said:
Lock screen notifications, expansion and reply work on my Mate 10 without any problems.
Click to expand...
Click to collapse
expansion and reply dont work my mate 10 pro...
Regionella said:
expansion and reply dont work my mate 10 pro...
Click to expand...
Click to collapse
Have you tried changing settings>Apps&notifications>notification management> top right corner three dot menu > lock screen notifications

app to enable fingerprint gestures to access notification panel?

Hi,
Can you recommend some trick to enable fingerprint gestures to access notification panel, like in pixel phones. I tried couple of app, but they stopped working after some time, had to re-enable once in a while.
kapilathi said:
Hi,
Can you recommend some trick to enable fingerprint gestures to access notification panel, like in pixel phones. I tried couple of app, but they stopped working after some time, had to re-enable once in a while.
Click to expand...
Click to collapse
Upvote!
I use this one - https://play.google.com/store/apps/details?id=com.ztc1997.fingerprint2sleep&hl=en, works great. Takes some time to settle in though.
Looks good so far. Thanks
kapilathi said:
Hi,
Can you recommend some trick to enable fingerprint gestures to access notification panel, like in pixel phones. I tried couple of app, but they stopped working after some time, had to re-enable once in a while.
Click to expand...
Click to collapse
You may also use xda lab's fingerprint gestures.
Anyone got one of these fingerprint gesture apps working with the unofficial LineageOS 16 ROM? I've tried a few but can't get any of them to work.
i'm using finger scanner gestures... it's not in playstore anymore, but it's the only one that i can keep live (no battery optimization and autostart)
it seems our scanner only responds to tapping, none of the apps with swiping seem to work

Disable screen pinning completely without root

Hi! I've been using Pocophone for about two weeks now, so far I like the phone for the performance and simplistic UI.
But I've been experiencing some problem, especially with the Screen Pinned
Sometimes when I'm using the phone, I accidentally get into Screen Pinned mode and because I'm using gesture mode for navigation I can't press home button / back button. I just can't get out of the Screen Pinned. The only way to get out of it is to restart the phone, which is kinda annoying.
Is there any way to get out of Screen Pinned while in gesture mode? I tried to use the shortcuts to kill the app, but it still doesn't work.
Or is there even a way to disable the Screen Pinned?
Can someone please help?
chickenbb said:
Hi! I've been using Pocophone for about two weeks now, so far I like the phone for the performance and simplistic UI.
But I've been experiencing some problem, especially with the Screen Pinned
Sometimes when I'm using the phone, I accidentally get into Screen Pinned mode and because I'm using gesture mode for navigation I can't press home button / back button. I just can't get out of the Screen Pinned. The only way to get out of it is to restart the phone, which is kinda annoying.
Is there any way to get out of Screen Pinned while in gesture mode? I tried to use the shortcuts to kill the app, but it still doesn't work.
Or is there even a way to disable the Screen Pinned?
Click to expand...
Click to collapse
This problem is available on miui devices. Im using a redmi note 7 and this is the most annoying bug in the os that the first app in the recent apps have the screen pinning button and every time i accidentally press it i have to reboot my phone to exit the app properly and make the phone system function again. If anyone knows a workaround, please help.
If you still wondering, try downloading setedit from play store, and change the value of "lock_to_app_enabled" to 0

M-Pen battery life and guestures

The battery in the M-pen doesn't seem to last that long for me - maybe a week with light use. How are others finding it?
Also the home and recent apps gestures from the bottom of the screen work fine with the M-pen, but the back gesture only seems to work maybe 1 time out of 10. Is this typical?
I'll be in a project next week with fairly heavy note-taking. I'll report in through the week.
Yes about a week sounds right. I don't use it daily bit every once in a while cos it's not as smooth as the note 8 stylus I have . (Feels weird using the pen on mate 2px screen , the contact feels unnatural to me )
So has anyone got the Back gesture to work reliably with the M-pen?
M Pen not working
My Pen Just arrived but doest seem to work, do i need to download an app o make adjustsments in my 20 x. Thanks for info
Have you charged it?
Yes fully charged, tried everyting, i guess Just dont work, thanks for the tip
Is it the m-pen specifically for the Mate 20 X? Does it say "For Huawei Mate 20 X" on the box?
20X M-Pen Battery Life
Used the pen extensively for note-taking for three days last week. I did not test the longevity, charging the pen each night. did not run out of power during the day. Since I have a spare M-Pen, I'll use one to fully drained status on my next project.
Yes, the box says specificly for mate 20 x, ill try to get a refound OR something
No-one has mentioned whether or not they can get the Back gesture to work with the M-pen?
I don't even know what these gestures are. Can anyone explain?
Moandal said:
No-one has mentioned whether or not they can get the Back gesture to work with the M-pen?
Click to expand...
Click to collapse
I'm not sure your exact problem, but I was trying mine just to see if I can replicate the issue. Mine works fine. Is there a particular app or something you do that it doesn't work?
edit *My mistake, I was thinking the back button. I don't use the back gesture. Sorry.
scienceguylabs said:
I don't even know what these gestures are. Can anyone explain?
Click to expand...
Click to collapse
The gestures are when you go into System / System Navigation and choose Gestures instead of 3-key Navigation.
The navigation buttons disappear and you swipe up from the bottom for Home, or swipe from the left or right edge for Back.
The Home gesture works fine with the M-pen, but I have to use my finger for the Back guesture.
Moandal said:
The gestures are when you go into System / System Navigation and choose Gestures instead of 3-key Navigation.
The navigation buttons disappear and you swipe up from the bottom for Home, or swipe from the left or right edge for Back.
The Home gesture works fine with the M-pen, but I have to use my finger for the Back guesture.
Click to expand...
Click to collapse
Ok. Thanks.
I just tested mine. I face the same situation. But the swipe left and right gestures are kinda hit and miss with my fingers as well.
I just stick with the navigation buttons.
My M-pen works fine with Back gesture
I got mine today and it wasn't working either. Called Huawei support. Simple, "did you activate handwriting in settings?" "Handwriting? No..."
Well... Do it... Search the option in settings... It started working immediately
Been trying to find Handwriting in settings but cant find it, I have the same problem with my m Pen, i guess i dont have it (handwriting) and this is why my Pen doesnt work
perrotote said:
Been trying to find Handwriting in settings but cant find it, I have the same problem with my m Pen, i guess i dont have it (handwriting) and this is why my Pen doesnt work
Click to expand...
Click to collapse
It's under Smart Assistance. Or just use the search function.
Does anyone know how to turn the pen off while not in use to save battery life?

Trouble with Gestures

Is anyone else having trouble using gestures with third party launchers? For me, they work just fine and then after some time it reverts to buttons and I get the message "System navigation updated. To make changes, go to settings".
Searching around, it seems like people on other phones don't have this problem anymore.
On a different note, I started using fluid navigation gestures (FNG) and I preferred that since I could add more gestures. Problem is if I'm plugged into the dual screen case and I turn off the dual screen - either by turning the screen behind the phone or manually turning it off - and use the notification shade, then the buttons come back and hide and FNG is disabled until I start using the dual screen again.
Anyone have any solutions?
schmao said:
Is anyone else having trouble using gestures with third party launchers? For me, they work just fine and then after some time it reverts to buttons and I get the message "System navigation updated. To make changes, go to settings".
Searching around, it seems like people on other phones don't have this problem anymore.
On a different note, I started using fluid navigation gestures (FNG) and I preferred that since I could add more gestures. Problem is if I'm plugged into the dual screen case and I turn off the dual screen - either by turning the screen behind the phone or manually turning it off - and use the notification shade, then the buttons come back and hide and FNG is disabled until I start using the dual screen again.
Anyone have any solutions?
Click to expand...
Click to collapse
Same annoying issue! I think it happens every time Nova gets restarted but not sure on that. I've searched for a resolution too and can't find one. I tried creating a tasker profile to make it easier to switch back to gestures via a quick setting but it doesn't work. The secure setting to change is navigation_mode value of 2.
schmao said:
Is anyone else having trouble using gestures with third party launchers? For me, they work just fine and then after some time it reverts to buttons and I get the message "System navigation updated. To make changes, go to settings".
Searching around, it seems like people on other phones don't have this problem anymore.
On a different note, I started using fluid navigation gestures (FNG) and I preferred that since I could add more gestures. Problem is if I'm plugged into the dual screen case and I turn off the dual screen - either by turning the screen behind the phone or manually turning it off - and use the notification shade, then the buttons come back and hide and FNG is disabled until I start using the dual screen again.
Anyone have any solutions?
Click to expand...
Click to collapse
Nova shows you an explanation right on the settings page of the problem. Google has not made gestures 100% compatible with 3rd party launchers and there is nothing devs can do until Google gives them what they need
Yes, I've seen that message. I've also seen that Google delivered this ability in December of last year and that some users have this working fine. It's different from when it would gray out the option to use the gestures. This one feels like LGs software is the one resetting the gestures since the notification is titled System UI.
I'd be fine with any solid gesture solution as I'm not mated to the built in gestures, but it seems like others break due to the dual screen. Meanwhile the built in ones fail. I could of course change back to gestures every time this happens, but it feels like I'm using a beta device in this regard.
schmao said:
Yes, I've seen that message. I've also seen that Google delivered this ability in December of last year and that some users have this working fine. It's different from when it would gray out the option to use the gestures. This one feels like LGs software is the one resetting the gestures since the notification is titled System UI.
I'd be fine with any solid gesture solution as I'm not mated to the built in gestures, but it seems like others break due to the dual screen. Meanwhile the built in ones fail. I could of course change back to gestures every time this happens, but it feels like I'm using a beta device in this regard.
Click to expand...
Click to collapse
I don't think it's LG. My wife has the same issue on her Note10, and I have it in both my V60 and my OnePlus 6t all using Nova. Maybe another launcher has implemented the fix?
So far for me Action Launcher seems to be working ok with gestures, even after a reboot. I prefer Nova but this is close.
edit: Dual screen causes the navigation to revert back

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