I'm looking for a solution for a video playback problem my LG-H930DS (SEA) has after the 8.0 Oreo update. When I start the phone everything is working well, but after a few minutes of normal usage the built-in videoplayer cannot play video recordings made by the phone itself. It says "Cannot play video - This file type is not supported" Then I have to restart the phone to get it working again. But it fails nearly every day. I wouldn't mind this failing because I can choose a different app to play the gallery videos, but the problem is that Snap-chat videos fail to play as well when this happens, until next restart. That's the bug I cannot have. Also when the phone gets into the state of not playing videos, the ringtones and alarm clock make no sound.
To start the problem I only have to open a few random web pages in chrome, open the gallery a few times, play some videos , and in a few minutes of this usage video playback crashes. MX player, VLC and youtube still work though.
I have done a lot of troubleshooting for this problem:
Full restore of the phone
Flashed different firmwares, H930DS20b, H930DS20d, and the european variant H93020d
Tried with no apps installed, other then preinstalled ones
Tried it in safe mode
But the problem always remains.
I always use the same google account. And after upgrading to 8.0 the problem does not seem to start until I restart the phone for the first time, after that it's constantly failing. Don't know if it starts when the memory gets close to full or not, but nothing else is failing on the phone.
I have now downgraded my phone to the Android Nougat 7.1.2 (H930DS10d) and this problem is not there, no matter how hard I try to replicate it.
I can only find one link on google where this problem is reported. (problem #6)
I have contacted LG Support, and they had never heard about this, and wanted me to send my phone in for repairs. But I'm not willing to pay for shipping from Europe to Asia, if this is just a software problem.
Is someone else getting this problem, or does know a fix or a workaround for it? Or is there a way for me to view the errors the phone is running into?
Sorry for the long post, hope someone is willing to read it and give me a little help
I finally found out what the problem is. It's actually just media files in the storage I use every day. These files only contain audio, but have the extension .ts. Video playback on the phone fails because the gallery is trying to create thumbnails of them to display. The workaround for the problem was to place a .nomedia file in the folder containing those files, to hide them from the gallery. After that the problem stopped. I've been using these files for years, and it has never been a problem until Android 8.
have you tried some other video player?
stock one is quite basic and thin.
Hi, yes I do use another players, but the gallery is failing video plaback in snapchat and stopping ringtones and alarms from working aswell, without using the stock player.
Same problem here with LG V30
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
I've been using LG phones ever since the G2 and never had any other phone or any problems with them. This one though is getting really annoying.
I hate these Q&A format threads with a passion. I wish people would just open regular threads...
Jopson said:
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
Click to expand...
Click to collapse
Have you tried other video players like VLC, MXPlayer?
Yes sir I did many players and VLC is always on all my devices and it also gets stuck. I'll try the .nomedia file and see how that works
And I have a problem with the smoothness of video playback in gallery, whether it's a bluray movie in mp4/mkv FHD format, or from camera in FHD or in 4k is always on Android 8.0 I have a delicate jam, how would he lose single frames every 0.7sec ~ 0 , 25sec. I came back for testing on 7.1.2 and it is perfectly smooth always, as soon as I updated to 8.0 version 20d or the latest 21h there are jam ... how b was an oreo error, quite a few friends did not catch up with this problem, I'm a perfectionist and I look at every detail whether it's a video or sound, that's why I chose the highest model of the phone.
LG releases more patches (already 4) and as soon as it appears oreo are staples. You can see that this is a pfroblem with support for video caps because MX Player also has micro jams on the hardware codec.
Interestingly, youtube is fluid.
I only hope that the Android Pie will be improved.
I'm having the same problem as well please let me know when you will find the solution to this problem of smoothness of video
At first it was running smooth AF but after some time i noticed the problem after 1 day of use.
Reseting the phone didnt work.
Related
when ever i play any video in my razr in any player , sometimes it got struck and phone restarts. it only happening in all custom roms ! i am the olny one here who is facing this problem ? please help.
You are not alone, is present in many ROMs, some do it more than others. Best scenario i have found with latest versions of kitkat is : fail to play media but at least no reboot.
It also happens in stock but it handles better, so no reboots only app crash.
I'm currently using latest dirty unicorns kitkat rom. it eventually cannot play some videos but at least no reboots.
My best solution so far is installing MX player. When hardware fails, it will fall back to software playback. Much better than telling people to wait until reboot so you can show a video. This way, if Firefox or dolphin browser fail to play, I can choose to open with mxplayer.
I think many people will not notice it cause they don't use it as intensively for video playback. Also because not every video fails to play... Some videos will still work fine even if error has been triggered maybe some formats are not affected. And, some ROMs will handle it better (less tendency to reboot).
I don't have the link to the thread, but other xda user posted a reply explaining same problem in a different device yet based in same omap processor.
My suggestion, try dirty unicorns. Some versions of cm11 were fine. But best solutions is installing mx player as a work around. Cause even if rom doesn't reboots, once hardware playback fails, it will fail until reboot.
I've lately faced a problem that keeps haunting me on a daily basis.
Whenever I startup a Youtube video from the app, or a Twitch stream or even open a video link with MX Player, I hear the audio normally but the picture is freezed or very low fps for the first 4-10 seconds. This literally happens almost every time when I start watching an online video. Usually when I start the video a few times again or skip to like 0:02 it starts normally. Sometimes this happens when I do a longer skip during the video as well.
It's very annoying and it definitely started happening after the OS updates. My OPX has been working brilliantly otherwise for 5 weeks now and the only customised thing in it is the Google Now launcher I've been using since day 2. My mobile internet is a constant 15/5 mbit 3G plan and this happens on a 10/10 mbit WiFi as well.
Anyone else facing similiar problems?
edit: This seems to happen only when YouTube/Twitch starts the video in HD. When I set YT's quality to 480p or lower and start the next video in that quality, the problems seems to go away. Naturally I expect this phone and this 3G internet to start online videos in HD.
make sure you've updated to oxygen os to V 2.1.3 , if you did, make sure the OPX RAM is not fully loaded by closing recent apps, or check the device storage to make sure it's not almost full, if problem still exist try to wipe cache partition through recovery cuz some phones from different careers comes with same problem in playing music or videos but after wiping cache all goes good, if it didn't work with u so it will be strange thing, i have problems with twitch but not the other apps, hope i helped u.
Hello there.
I just bought the OPX and it's a great device (except for the camera, of course)
But I have this weird video player problem.
videos are lagging and stuttering everywhere! twitter, youtube, browser, anywhere! except if I used an external player like (mx player) it goes kinda smooth.
I tried to disable nuplayer (or enable it, I don't remember but I changed the default state ) and got to nowhere. Same thing.
I've came across some webpages of people having a similar problem, yet no one have offered a proper solution.
I'm on the latest OTA oxygen update, just bought my phone 3 days ago so I didn't even have time to mess around
really looking to fix this problem ASAP because it's annoying, VERY annoying.
May be reset will work out!
Do a factory reset, or replace the device to a new one!
I guess I would do a reset when I'm totally out of ideas.
any sugs?
AbdullahF2 said:
I guess I would do a reset when I'm totally out of ideas.
any sugs?
Click to expand...
Click to collapse
Try Awesome Player in developer options
Blu-spark kernel really improve the experience with the OPX. But I still have this problem sometimes.
I noticed that it's not on all vids on the youtube app for ex. It should be related to the video format (of course, worse on 1080p) & codecs/encoding properties (VBR ou CBR) or the servers the video is on. My data speed transfer is not the issue on that.
Tried awesome player, nothing changed.
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so what do you suggest beside changing the kernel?
I have been experiencing this weird bug where after a day or two, videos inside apps like prime video, youtube, vanced stop working (tested only these). The video works fine when I open youtube in browser but these app seem like stuck in a loading state. Even funnier thing is that I couldn't record my screen when this happens. The screen recording floating window hangs as well. The only thing that I know fixes this is a restart.
Please help me out guys. If you want then I can record the screen using another device.
Haven't faced anything like this on my nord 2. I advice you to do a factory reset and do check whether you are in the latest build or not.
I am facing similar issue please someone help
Hi,
Since I bought GT 2 PRO global version (RMX3301) 2 months ago, I have an issue with sending videos (recorded from the main camera) as videos playback get choppy after being processed by whatsapp.
latest updates did not solve the issue.
However, if I record and send videos directly from whatsapp, the playback is smooth.
Anyone faces the same problem? Any fixes?
Exact same issue here, have been trying every different setting etc and nothing working.
Same here. Gdpr version
Sorry, I posted a fix I thought works but doesn't ...
If you change video options to 4k, 30-60 fps, it´s must work for you.
Is better ,but no, not working
Same problem
try turning of hevc (h265) video in setting, alternatively cut the video shorter using the editor and use the new video
same problem here. Just found out the culprit. if you download the video to computer and try to read the FPS, it always using weird number, like 28.97, 29.41, 29,33 fps. I guess that what really make whatsapp compression failed, it tried to upscale the frame rate to 30 fps but because the FPS never have constant rate, the output get choppy.
I tried using Gcam, and works perfectly, because Gcam always produce 30 fps video.
Realme should fix this bug
To solve this inconvenience (it happens in several mobiles that are not Samsung and Iphone), you must use the "VenLow" application (I suggest downloading the premium app from google) and that's it, the same application indicates how to use it and you can also watch videos on youtube. Greetings People from Chile.
Just noticed that problem was solved already