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Rooted the phone then applied the OTA update and since then i keep getting a wifi error. Im currently out of the country so can't connect to sprint. Any ideas?
Anyone?
Sent from my GT-P7510 using Tapatalk
Yup, had this problem after applying this OTA.
When I click the checkbox to enable wifi, it just shows "error" and does not enable wifi.
A factory reset fixed it for me.
My wifi turns on and connect but won't give me any data
Sent from my MB855 using Tapatalk
The Atrix has a driver related issue that causes problems connecting to WiFi access points in certain countries. I'm pretty sure they have figured out a workaround over in the Atrix XDA section, sorry I don't have a link for you.
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
fisher.grubb said:
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
Click to expand...
Click to collapse
Sounds good. Ill give that a shot. Lemme know if you find out more
Mine is working fine, though today I turn WIFI off and my battery had a run away effect. The battery drained 30% in 10 min and the phone was at 116 degrees. It also rebooted itself twice but now it is fine and I turned wifi on and off a few times and no ill effect.
and yep I have the update.
Wifi ERROR after OTA update
hello everyone
i am not a US resident and i bought this amazing phone i am using Cellcom Israel Sim card
i just saw the firmware update,the update run smooth but after the reboot i try'd to turn Wifi on
and getting an ERROR.
try'd to reboot the phone - wifi not working
try'd to pull out the battery and restart - wifi not working
the only thing that works is when i restart the phone in AIRPLANE MODE the wifi works
but soon as i turn the AIRPLANE MODE off the wifi disconnected and cannot turn
it on again until turn back the AIRPLANE MODE again.
i do not using any data plan connection i dont have any...
what can i do??
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Wifi ERROR after OTA update
hope you right...some pp'l that done this method complains that it didnt work
ohh shoot lets try!
its no go gives me an error when i need to activate the account via wifi.
this sux
Funkym0nkey said:
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Click to expand...
Click to collapse
Factory reset doesnt do a thing bro
Hi, I had the same issue actually watch the router and say the wifi connect and then drop, i installed wifi manager and then for some reason it started working and i haven't had a issue since.
no sure why it did this but i also restarted the phone multiple times trying to get it syncing and it wouldn't until that program was installed then after i got connected i uninstalled the app and it still connects without the app
got installed "wifi manager" and again error "error enabling wifi"
Factory resetting does nothing for me, I even formatted the internal memory as well on the third time, the only way so far I have managed to turn wifi and 4g back on and also data as data seems disabled is by:
Enable aeroplane mode, restart and then enable wifi, then go to system updates and you will see the 3 options greyed out, disable aeroplane mode by holding down the power button then click on update motorola software and most of the time that has worked for me.
kc_sheets mentioned installing wifi manager, I have installed it but not restarted my phone as I've managed to get it all temporarily working and Ill test the wifi manager when I have to restart.
Let me know if anyone else can get them all working using my method.
For troubleshooting, I know dmesg is good and probably lsmod, what other linux info can help me find out what the issue it, I would not be surprised if sprint has done something to disable wifi, 4g and data as the phone starts up, but it looks like it only disables at the last minute, does anyones wifi connect as you start the phone up, I think mine may have done.
I'm hoping we can just rename the process or app that is the issue and have a non crippled phone what we paid good money for.
Fisher
just flashed the phone and guess what??
wifi working again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! w000ttttttttttttttttt
----------------------
after reboot the wifi error starts again.
that means no luck
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
jomare711 said:
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
Click to expand...
Click to collapse
you dont have wifi problems,its your router problem
my problems are with the wifi connection its not even trying to connect or activated its getting an error when i press the wifi button.
Posted on motorolla forum:
Hey guys, same problem - briefly:
Sprint customer - overseas for the next 6 months,
1. OTA update successful, achieved over wifi
2. phone restarted, wifi connectivity lost "error" as with fisher and the rest
3. airplane mode allows wifi connection until GSM is connected again, at which point it gets knocked off
4. I /also/ fat fingered my phone during one of the restarts and had both wifi and GSM working, but it's my nature to test things, so i restarted and of course now it's gone.
5. I am not able to attempt wally's re-register with Sprint approach as I will be away from the states untill January
6. I tried the update sprint zone fix - no luck
7. I tried the disable roaming guards - same as fisher, some of them are green and grayed out, no luck
Thank you !
Extremely intermittent and hard to pin point problem I'm having with my I9100 and wifi...
I am using the Chameleon ROM 3.0.2 with Dorimanx 8.16, but this also occurred with Chameleon 3.0.1 and Jeboo 2.1.
This has only happened in the last few weeks, and there have been no changes to the phone or my home network to bring this on, and everything worked absolutely fine before. I decided to spend some time this afternoon trying to sort this out, and I've gotten no where.
On a fresh boot I can connect to wifi fine, and provided the phone stays awake, I can use the internet fine. But when I put my phone down and leave it to go into sleep, often when I wake the device back up, the wifi will be connected, but the signal icons will have turned grey, and nothing will work. Sometimes when this happens the phone will automatically drop and reconnect to the wifi, and others it will remain stuck and I have to reboot the phone. But sometimes this doesn't occur at all, and the phone wakes up and wifi works fine.
I have definitely checked the Advanced Wifi settings and the sleep policy is set to Never.
When this happens, the data connection doesn't take over, it's as if the wifi remains connected but somehow decides to refuse all connections. SMS and phone calls still work fine.
I have done several factory resets, and I am currently running the phone with nothing but the default apps in Chameleon 3.0.2.
I just signed into my Google account, opened Google Play to update things like Hangouts, Maps, Search etc, and I hit Update all, then locked my phone and put it down. When I picked it up again not 3 minutes later, all the updates had failed as the wifi had crashed(?).
I have tried another router, and it still happens. All other devices connected to either router have been fine the entire time (my laptop, desktop PC, Samsung Smart TV, Nook color with CM7 and an Amazon Kindle).
I have seen a couple of other threads about this, but none of them had any answers in, they were just left with people asking about it and not getting anything concrete. Is this going to be some kind of hardware problem and the only fix is a new device?
I'm at my wit's end here, it's driving me up the wall, I'd really appreciate any ideas.
EDIT: Being an eejit, I only just found this thread http://forum.xda-developers.com/showthread.php?t=2161978 I can't seem to delete this post, so I'll just leave my apologies here, please can an admin/mod delete this thread? I'll post in the other thread I linked to above.
Hey guys
The wifi on my galaxy s3 just randomly stopped working. I was sick for a week and just left it in the car, and when i got it out, it kept turning it self off and wouldn't connect to the wifi. Instead of just not being able to connect, it cannot scan for wifi availability. It just turns off. Everything else works fine. I've restared and completly cleared the phone. I have no idea what is wrong with it, nor how to fix it. Any ideas or suggestions???
Flash full stock firmware and factory reset, if still the same then it's a hardware fault.
Hey everyone!
I picked up a Gear S about a week ago and until today, I've had no problems. I took the watch off charge this morning and everything was working as fine, used some apps etc, no issues. Then I checked my phone for updates and saw that the Gear Manager app had an update and I installed it. Since then, the screen on my Gear S has been constantly turning on and off. It will turn for about 9 seconds, then switch off and back on 2 seconds later. Turning the screen on manually works but everything is pretty much frozen. I can periodically get as far as the pedometer (because there's an icon for it on the home screen) or to the Apps menu but no further and then the screen will switch itself off.
I'm not sure whether an update to the Gear Manager app should affect the watch itself but I know that when I wiped my phone a few days ago and went to set up the Manager again, it factory reset the watch so I assume there is a direct connection between the software. I've tried disabling both Bluetooth and the remote connection to check if Gear Manager is causing the screen to behave strangely but it's still turning on and off. It's impossible to do a soft reset through the Gear S itself as the screen switches off before I can get to settings and I've tried doing a hard reset but nothing works.
I tried searching on Google for anyone having similar issues and the only thread I can find was posted on Android Central (yesterday I think) with a few people saying that they're having the same problem which makes me thing that the update to Gear Manager is the issue.
Edit: The only screen that doesn't seem to be affected is the PIN lock screen. Screen switches off there as normal and does not come back on.
Edit 2: I've never reset the Gear S before (and I only noticed the factory reset mentioned above after it was finished) but when I attempt to do a hard reset, the watch just reboots as normal without anything happening and all info / data is still there. I presume this really shouldn't be the case?
UPDATE: I'm an idiot / Samsung's instructions on how to do a hard reset are awful.
I decided to Google how to do a hard reset and discovered that when in the Recovery Menu, you need to hold down the Power button to choose an option (Samsung's instructions just tell you to press the Power button until you highlight what you want and I assumed it would automatically choose that after a few seconds because the phone would restart for me). Watch is now factory reset and so far the screen issue appears to be resolved. Another four hours of transferring music it is then.
@BOZG can you post a link to that thread?
I have the Same problem. Sometimes changing a clock face or installing/uninstalling a program seems to make it stop. I have yet to find a good consistent solution. Restarts etc. don't help. Hard reset will fix it but last time I just changed settings on and off and powered the phone on and off and eventually it stopped.
It seems related to when the phone is connected remotely over a cell network. I have the AT&T unlocked with a T-Mobile regular line, not the wearable line since I have a 5 for $100 business plan and the 5th line was not being used. Doubt that makes a difference though.
Followup:
Just now I had the watch off and charged to 100%. Powered up with phone off. Same issue. Watch face loads, the hands change to the current time, then it slides down the screen and looks like a reload because when it comes back up the time isn't correct. The hands reset to the right time. This happens a few times. I power the phone up. Bluetooth connects. I open the gear manager on the phone and it stops.
Will try to repost if that's repeatable. I hope they fix it because it burns quite a bit of battery when it happens. It gets warm so it's running the CPU a lot whatever it is.
allow to power down
BOZG said:
Hey everyone!
I picked up a Gear S about a week ago and until today, I've had no problems. I took the watch off charge this morning and everything was working as fine, used some apps etc, no issues. Then I checked my phone for updates and saw that the Gear Manager app had an update and I installed it. Since then, the screen on my Gear S has been constantly turning on and off. It will turn for about 9 seconds, then switch off and back on 2 seconds later. Turning the screen on manually works but everything is pretty much frozen. I can periodically get as far as the pedometer (because there's an icon for it on the home screen) or to the Apps menu but no further and then the screen will switch itself off.
I'm not sure whether an update to the Gear Manager app should affect the watch itself but I know that when I wiped my phone a few days ago and went to set up the Manager again, it factory reset the watch so I assume there is a direct connection between the software. I've tried disabling both Bluetooth and the remote connection to check if Gear Manager is causing the screen to behave strangely but it's still turning on and off. It's impossible to do a soft reset through the Gear S itself as the screen switches off before I can get to settings and I've tried doing a hard reset but nothing works.
I tried searching on Google for anyone having similar issues and the only thread I can find was posted on Android Central (yesterday I think) with a few people saying that they're having the same problem which makes me thing that the update to Gear Manager is the issue.
Edit: The only screen that doesn't seem to be affected is the PIN lock screen. Screen switches off there as normal and does not come back on.
Edit 2: I've never reset the Gear S before (and I only noticed the factory reset mentioned above after it was finished) but when I attempt to do a hard reset, the watch just reboots as normal without anything happening and all info / data is still there. I presume this really shouldn't be the case?
Click to expand...
Click to collapse
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
theroblog.com said:
@BOZG can you post a link to that thread?
I have the Same problem. Sometimes changing a clock face or installing/uninstalling a program seems to make it stop. I have yet to find a good consistent solution. Restarts etc. don't help. Hard reset will fix it but last time I just changed settings on and off and powered the phone on and off and eventually it stopped.
It seems related to when the phone is connected remotely over a cell network. I have the AT&T unlocked with a T-Mobile regular line, not the wearable line since I have a 5 for $100 business plan and the 5th line was not being used. Doubt that makes a difference though.
Followup:
Just now I had the watch off and charged to 100%. Powered up with phone off. Same issue. Watch face loads, the hands change to the current time, then it slides down the screen and looks like a reload because when it comes back up the time isn't correct. The hands reset to the right time. This happens a few times. I power the phone up. Bluetooth connects. I open the gear manager on the phone and it stops.
Will try to repost if that's repeatable. I hope they fix it because it burns quite a bit of battery when it happens. It gets warm so it's running the CPU a lot whatever it is.
Click to expand...
Click to collapse
samsung gear s screen on and off..looping
There you go. Not much to read there though as it's just me and OP. The problem re-emerged for me after a few days again so I was forced to do another hard reset to actually use the watch. I noticed it when I woke up in the morning and noticed that another update had been pushed to the Gear app. That's twice now that this has happened shortly or immediately after the Gear app was updated.
I haven't been able to uninstall an app / change clock face to see if it works as the watch is completely unusable when it happens to me. The Gear app registers that it's connected but it's impossible to change anything from there either and if I turn the watch off and back on again, the Gear app will no longer connect.
petethepete2000 said:
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
Click to expand...
Click to collapse
Not sure if I've actually tried letting the battery drain. I'll try that the next time it happens (if it happens).
I had the same problem after the update, a reboot didn't solve the problem. Eventually the battery drained. After a recharge most is fine but I never know which watch face will suddenly appear.
Same issue again. Didn't see the Gear app updating but there was an update released the day before. Going to switch off auto-updates and see if it definitely the problem. Just seems too coincidental that this problem starts right after an update is released for the Gear App.
petethepete2000 said:
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
Click to expand...
Click to collapse
Started doing it again yesterday so let the battery die and charged it fully and it didn't help. Left it on the box overnight and brought it to a Samsung Service Centre this morning and of course it was working again when I took it out of the box! Left it with them anyway so I'll see what happens.
I've had my Gear S a few weeks and it has also started doing this, I will give some of the suggestions here a go.....
EDIT: So opening the Gear Manager App once Bluetooth was connected brought my Gear S back to life. Phew!
It's only entered this state after I turned it off at night and then turned it back on in the morning - so it had been off roughly 8 hours. Upon turning it on the screen would cycle from the right time and notification numbers and the wrong time and wrong notification numbers too off again.
@ BOZG - Just wondering if you got your S back yet and if so, were they able to tell you what was causing this on/off problem. Mine just started doing it yesterday.
Also, how did you find the "Samsung Service Centre"?
holding the screen seems to cause it...
Had to send mine to Samsung for a new charging cradle and they updated the software to latest, when i got it back it seemed fine. Then i was messing about with it and was holding the screen to my chest for a while and that seemed to cause it to happen. It seems to be the screens gets too much activation and it flips out. I think this is what started the problem last time it happened.1
Switching to power saving mode seems to fix it for me... have to wait until it gets low on battery and when the low bat warning comes on, switch then... leave for a bit then switch back to normal.
I called Samsung Thursday and they sent me a UPS label and told me to send the watch, charging cradle and AC charging cord back in for service. She told me it takes about 7-14 days. We shall see.
Happy to have found this. </rant>I'm starting to get enough of this Samsung stuff. I had the note 2 and now I have the note 4 and gear S. That is mote then 1000 euro of equipment. And today when I tried the restore to fix this, both the phone and the watch rebooted. Crazy that they can not build good software and hardware for this price. </rant>
To me it seems that is freezes somehow when this happens. It kept jumping back to 22:10 time and changed to the watch-face and settings keep rolling back. It seems to happen to me, when the watch is off for some hours. The samsung way... no update to fix this.
solved for me
hi first of all sorry if i do any mistakes because English is not my language
i had similar problem and i found the solution at least in my case . THE PROBLEM IS NOT WITH THE GEAR S
all was ok using 4.4.2 kitkat on my note 3 before few months i upgrade with lollipop 5 official from sammobile via odin
from that moment the problems begin with the reconnection of the gear with the note
long time to connect and no auto reconnection only manual by turning off-on the bluetooth
i was boring to do format to the note3 so i left it as it
few weeks ago probably of gear manager update the gear start freezing and the screen turning on and off
first i do a factory reset and the gear was ok for a while but after it do the same but the next time the screen was not ok the colors was different so i send to service in Athens
the service in Athens is very fast and very helpful , is one of the reasons that i will difficult go with other manufacture , so they return me the gear saying that they change the motherboard and now there is new imei
but the gear that they send me was brand new except the band and the box. BUT after some time the same problem ..... i call them and they tell me to send it back so i send it and i receive it again but this time the say that the watch is ok
GUESS NOW .... i turn it on and after a while of the connection with my note AGAIN the same problem the screen on and off and freezing plus was overheat underneath
i was ready to call them and to say few words but they was closed ..... then i search the net and i found this post and i thing probably is not the gear the problem ,no hardware problem, i decide to do a test
i download the last working rom to my phone 4.4.2 and magically the problem disappears .... but now there is a software update on my phone lollipop 5 so i do the update and i was ready if the phone cause again the same problem
to return and stay with 4.4.2 But now all is ok the problem solved .... now is more of 24h and all are ok
i hope this will work for you also
Same problem
I have the same issue exactly - Note 4 with latest lollipop upgrade - it is very frustrating......I don't particularly want to have to move back an OS just to use the watch !
JALUK said:
I have the same issue exactly - Note 4 with latest lollipop upgrade - it is very frustrating......I don't particularly want to have to move back an OS just to use the watch !
Click to expand...
Click to collapse
Ok but doing a downgrade and all working ok you can do update again.... i am not with 4.4.2 i went to the latest 5.0 for me now and all are ok.
Maybe something was wrong with the update procedure.
UPDATE
the touch function of the 2nd gear stop working so i send it back and they send me new device
for a few days all was ok . But today when i restart the phone while the gear was disconnected the problem with screen turning on repeatedly appears again .
for sure is not problem of the gear , this is the 3rd device in my hands, something is wrong with the gear manager software .
i have also reconnection problems .... if the phone is far away and they lost Bluetooth connection the most of the times i must reconnect manually , the gear say disconnected but the note think is still connected
I wonder has anyone tried to reset the watch as a stand alone device and see if the problem happens? I know you might lose a lot of the blue tooth functionality but I think I will test it and see if the problem still happens.
So I know this topic has a few posts many a year or so old but I'm looking for a possible work around for this issue. Here's a background of what happened:
I have a rooted note 4 originally running cm12, I wanted to return to a stock build and when I did something happened (can't remember what) and my wifi stopped working it would click on them immediately off my first thought was kernel so I flashed a new one but didn't help I tried a different stock build 5.0.1 instead of 5.1.1 but still same issue. I went back to the cm12 and that seemed to work fine still, I looked for another stock build because I'm stubborn and flashed a different kernel than the previous ones I've tried. This seemed to fix my wifi issue at least for a day then back to the same issues. Anyway here's what I've been messing with to try and figure this out.
I'm focused around the file wpa_supplicant.conf as I've tried restarts and all that but that won't do anything. What I have noticed recently is when I don't have any networks saved in that file I can toggle airplane mode and try toggling wifi, after a few sometimes dozen attempts it comes on and works fine so long as it stays on. If I turn it off I have to restart my process of going into wpa_supplicant.conf>deleting my saved network>toggling airplane>then spamming wifi. As I'm able to repeat this it leads me to believe it's not hardware related, slim chance on loose cable, But if there's a way to prevent the system from auto saving a password that might help with a workaround. I've tried changing that files permissions as well as the ones in the system>etc>wifi folder but they get changed back
Anyway I'm still working on finding the root cause but will update if I find anything also tried deleting the wpa file and that works to after a restart but issue comes back and so does file which doesn't seem to me that its a corruption issue
Update:
So I somehow crashed my Samsung messenger app switch to hangouts and then back so decided to wipe my phone and refresh the OS. I factory reset then advanced wiped cache, dalvik, system and data. When it rebooted I tested the WiFi in the system setup and it worked fine I could turn it on and then off normally so I decided to continue setup once fully setup and no other apps installed I retested the WiFi. It worked fine I connected to an access point and it stayed connected I then forgot the network cycled wifi and tried again and again still worked so I let it sit and would test it throughout the day. About an hour or so later the problem reappeared which was odd. I did my old workaround deleting wpa_supplicant.conf and toggling wifi until it turns on. I got it to turn on and connect to my home WiFi and left it, so far I've kept my wifi on and it's stayed active for 24hours now and reconnects fine to my home router when I'm in range and back to lte when I'm away so right now it seems I can have wifi if I don't toggle it off. Still not sure what's causing this issue as since I'm currently using wifi to write this I don't see it as a hardware issue. After trying multiple kernels I don't see that as the cause either, although possible. Will keep messing around and update if I find anything further
Update 2: so far I've been able to keep my wifi working great as long as I keep it on and don't toggle it off. Doing this has kept it active and auto connecting to my home wifi for a week straight. I make sure to keep wifi I during sleep so it won't disconnect but it also seems to stay active through restarts which is great. This still leads me to believe it's software related and not hardware but not sure where the issue is.
Update 3:
So far I've just kept my wifi on while trying to find the issue. The only other issue I've come across was since my wifi is on 24/7 and auto connects if I want to use my lte instead i have to either turn off wifi or forget my home network which neither is an option. But I have found a solution:
I was able to add a shortcut to my home screen that actually disables the current wifi connection without disabling wifi and forgetting the password. To do this you must have Tasker just create a new task in second tab, I named mine disconnect wifi, click the plus sign and select "net", next select "wifi net" there is an option that says disconnect. Have that selected then go back and thats it,add in icon on bottom right to use as a shortcut. I've tested this and it works great one tap and it disconnects the wifi but keeps wifi turned on and if I want to re connect just go into WiFi settings and choose the one to connect to