Hi All,
Looking for some expert advice here. I dropped my phone into salt water couple days ago on the beach and now every time the display times-out the phone will shutdown or reboot. However if the display remains on the phone is completely fine. AOD or screensaver will not prevent the phone shutting down - only when display is on home screen. Already tried rinsing the phone with tap water and then drying it with rice technique to no avail.
I am 100% sure my warranty has been voided due to water damage but I plan to bring it to the Samsung service centre to have it checked out and possible repaired - depending on price.
With that said I am looking for some tweaks/settings/tasker mods that will allow the phone display to never time out but screenlock after a certain period of time. I know I can set the display to never timeout but I want the phone to be locked.
If you have any other suggestions I would very much appreciate it!
Thanks.
Same issue
I have the exact same issue as you describe. Phone was in backpack that was on the beach tjust got soaked when the tide came in and I was in the water and didn't notice. Did you ever resolve this issue? If so, how did you resolve it. Any suggestions for me? Thank you.
Blkthght said:
I have the exact same issue as you describe. Phone was in backpack that was on the beach tjust got soaked when the tide came in and I was in the water and didn't notice. Did you ever resolve this issue? If so, how did you resolve it. Any suggestions for me? Thank you.
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Click to collapse
Mine turned out to be a faulty fingerprint sensor which was damaged by the salt water. After resetting my phone a few times I realized that the reboot would only happen after I registered my fingerprint. If I don't register no problems!
Samsung replaced the part as it was still under warranty and no issues since. Of course I didn't mention anything about water damage nor did they bring it up during the inspection.
Hope it helps!
Interesting. Thank you very much. Following the beach episode I was having problems with the fingerprint sensor also. I will disable it and see what happens. I am also going to go forward with sending the phone to Samsung for them to inspect it and repair it necessary. I hope to have an outcome similar to yours. Thanks again for the response.
bcskunk2001 said:
Mine turned out to be a faulty fingerprint sensor which was damaged by the salt water. After resetting my phone a few times I realized that the reboot would only happen after I registered my fingerprint. If I don't register no problems!
Samsung replaced the part as it was still under warranty and no issues since. Of course I didn't mention anything about water damage nor did they bring it up during the inspection.
Hope it helps!
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Click to collapse
Holy crap! Same exact issue here. I noticed it after the beach. I thought it was a coincidence that it happened then, with the phone being waterproof...I never thought it would be that.
Good to know. Mine is still under warranty...did you tell them that it got wet, or plead the 5th?
Related
This seems to be more of a software issue than a hardware issue. I'm thinking it might have something to do with the kernel as well but I'm not sure...
Anyway the touchscreen on my rooted Evo 3D with hboot 1.50 is acting up. Sometimes it completely freezes up, and other times when I try and press different parts of the screen, like the the app drawer it just doesn't register. When it freezes up it also affects the soft buttons at the bottom of the phone.
I've tried wiping it several times, and I've also tried this across several different roms, even nandroids, and it is still causing problems.
Any ideas on how to fix this?
Try calibrating your screen threw settings to see if that helps.
Locked & Loaded
""shooter on Deck""
laie1472 said:
Try calibrating your screen threw settings to see if that helps.
Locked & Loaded
""shooter on Deck""
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Click to collapse
I had that thought too but it still didn't work. I should also mention that the only way to "fix" the screen temporarily is to hit the power button and then hit it again to wake it back up. It usually does the trick... for a little bit. Also sometimes it just goes berserk and start pressing things without me even touching the screen
Are you running any kind of lockscreen program such as widgetlocker? I had similar problems when doing so, all issues stopped when I uninstalled.
ifly4vamerica said:
Are you running any kind of lockscreen program such as widgetlocker? I had similar problems when doing so, all issues stopped when I uninstalled.
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I wish I was so I could fix it but I'm not.
Sorry man, was stabbin in the dark. good luck.
Think it's the Digitizer...
I have the same problem with an Evo3D hboot 1.5 also. It is rooted (ship s-on) I've had the phone for about 4 months, taken good care of it, and thus thought this bug was a software issue as well...
This is what I've tried:
-Factory Data Reset
-Restore Backup partition to original ROM
-Tried different ROMs (sense3.0, olympian xe, sicksense vX)
-Deleted and reformatted SD card
-Leaving SD card unmounted
It seems to be a popular issue, and after searching the CDMA Development forums I have found at least two other threads on the same topic here:
http://forum.xda-developers.com/showthread.php?t=1398048
http://forum.xda-developers.com/showthread.php?t=1383707
I don't have insurance, and rooting hboot1.5 is not reversible, for it is permanently recorded on the bootloader, so I'm assuming that my local Sprint representative will be of little help in the matter. From what I can find it would seem that our options are limited to:
A.) Replacing the Digitizer/LCD assembly. Looks like this runs between $70-$120. Here is a solid video on YouTube demonstrating how to remove and replace the Digitizer/LCD:
http://www.youtube.com/watch?v=suS34kNNuLo
B.) Replace the Digitizer only. From what I've gathered this is a risky maneuver which is best left to professionals with the *right* equipment, however is a much cheaper option, Digitizers are around $20.
I left a message with a local cell repair shop asking if they could replace the digitizer without a new LCD, and expect a response tomorrow probably.
Unless anybody has found an alternate cause/solution to this problem, which I would be eternally grateful for, looks like hardware replacement is the only solution.
2 questions one are you guys using screen protectors some of them will cause issues crazy ones from random clicking to unresponsive screen . Also are you using your phone out in the cold weather or really humid out ? A cold screen and hot hands will also wig it out.
I have a Zagg screen protector, which Radioshack carries for numerous phones; however it was installed when I bought the phone, four months ago, therefore I cannot imagine it would suddenly be the problem.
Also, the screen glitches at room temperature, at the most unfortunate times.
I just flashed Timat Kernels, with no results....
root3dnoob said:
I have a Zagg screen protector, which Radioshack carries for numerous phones; however it was installed when I bought the phone, four months ago, therefore I cannot imagine it would suddenly be the problem.
Also, the screen glitches at room temperature, at the most unfortunate times.
I just flashed Timat Kernels, with no results....
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Click to collapse
I have a zagg on mine I put on no issues for me. How do you carry your phone ? Do you tote it around in your back pocket? Just curious. Some folks have squished there phone sitting on them and messed up the screens. Not sayin you did that . Also folks carry in pocket on hot summer days and sweat gets inside the unit and messes with it.
Also is your phone brand new or a refurbished unit?
The phone is a new unit and I try to be conscious of high-moisture situations, so hopefully that is not to blame. If anything, excessive pressure may have been the cause, from a vacuum-sealed Drycase; but I'm hoping HTC's build quality would withstand such force, which should be minimal compared to being sat on.
Others are experiencing issues with the E3D digitizer, and I'm 90% sure my phone is not misbehaving from physical/moisture damage.
Is there a moisture damage indicator that can confirm/dismiss that theory?
Thanks for the suggestions
root3dnoob said:
The phone is a new unit and I try to be conscious of high-moisture situations, so hopefully that is not to blame. If anything, excessive pressure may have been the cause, from a vacuum-sealed Drycase; but I'm hoping HTC's build quality would withstand such force, which should be minimal compared to being sat on.
Others are experiencing issues with the E3D digitizer, and I'm 90% sure my phone is not misbehaving from physical/moisture damage.
Is there a moisture damage indicator that can confirm/dismiss that theory?
Thanks for the suggestions
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Click to collapse
Check the battery it has a sticker that will turn a solid color if it seen some water or high humidity. Also I think there is one inside the phone.
I have in the pass seen evo's that were refurbs or new units that were sat on the refurbs glass wasn't glued well and moisture got under the glass and screwed the screen up with random issues. New phones can have the same issues I guess if you really put pressure to it tho there sealed pretty well.
If the Digitizer was going bad from pressure your screen would have faint black lines going down it kinda like graph paper.
I have my phone in a trident kraken case it's been doing good so far.
After hours of research, countless nandroid wipes, and even a few ROMs, I have determined this to be a hardware issue! (at least in my case)
Much thanks to Landon4444 for providing a way to test for a lame digitizer
http://forum.xda-developers.com/showpost.php?p=20791773&postcount=40Here's how to check if this issue is result of a faulty/worn digitizer:
In the phone dial exactly *#*#3424#*#* to access the HTC diagnostic menu.
Choose line test from available options, screen will turn black.
Draw small test squiggle.
Hold phone by corners with fingers/thumbs (landscape).
Gently, twist phone torsional-ly. *GENTLY!*
In my case, certain slight torque creates a false contact in the upper-middle of my screen. Fortunately twisting slightly in the opposite direction HAS RESOLVED THE PROBLEM FOR NOW. (that was easy) However, I would not expect this tactic to work for long, and am looking into getting the digitizer replaced at the cell shop.
Evo 3d help guys!!
Okay so I just got a raise and an Evo 3D part of my boss's incentive package. (I know I have a great boss!!) but anyway its been less than a month and I haven't purchased any of the screen protector stuff or case. It is now 17 degrees in New York and I'll just drop the phone in my pocket while walking but yesterday at the beginning of a date the parking meter wouldn't take my money and upon trying to use my phone it started dialing it's own numbers and wouldn't let me enter any of the numbers for my code (to unlock). *Mind you my date kept telling me all night "Its a sign that you need the iphone" and I totally like the HTC 3D.I tried calibrating **BY THE WAY IT'S NOT ROOTED YETTT* but the only options your given is the GSensor Calibration. I've noticed that after I enter a warm area the phone starts working fine again. I've never had a smartphone and I think,upon finally getting one, that's it's totally ridiculous that the phone stops working because of the weather. At this point I think I have a faulty phone and am gonna return it to only get another 3D,but has anyone heard of this issue and if so how can I fix it. I mean like what if I had a car accident or an emergency and my "smartphone" starts acting up because of the weather???
Hey guys...I put this post up a few days ago and still haven't received a response. my timing to retunr the phone is running short so I NEED SOMEONE TO HELP PLEASE!!...Is this a normal circumstance that my phone is going through? if not I'll return it and get another one.
Its some grounding issue occuring due to maybe screen touching the main board. Its occurs on my phone very frequently and when normal occurs only if i press hard on screen
my phone also freezes up sometimes and goes crazy and it takes it some time for it to start working....
I ended up replacing the unit.it was faulty. Funny thing is I was trying to tell the guy the problem and when he grabbed it he saw it was broken.the problem worsened to the point the the phone was dialing on its own and going haywire.
Sent from my PG86100 using XDA
Hi all
Some how my S3 has become water damaged and the neither the speaker or haptic keys work. I've opened it up and there#s some burn on the pcb.
What do you think my best solution is? (It was bought in August). I don't have insurance on it, and I've rooted it.
Many thanks
monkmeister901 said:
Hi all
Some how my S3 has become water damaged and the neither the speaker or haptic keys work. I've opened it up and there#s some burn on the pcb.
What do you think my best solution is? (It was bought in August). I don't have insurance on it, and I've rooted it.
Many thanks
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Click to collapse
If you can, the first step I would think, would be to make use of triangleaway to resent binary counter. Then you could try speaking with Samsung directly. No guarantee that they would do anything however.
Are you sure the phone is completely dried at this point? No residual moisture causing any problems? Could try the bag of rice for a day to leech any possible remaining moister to see if it improves, although not likely if it has burns.. but might be worth a shot.
I recently got my galaxy s2 wet in the rain while running around in very stormy weather (people in Brisbane, Australia will know what I'm talking about). I dried my phone out quite well, with no problems but one. Sometimes when I call people, or they call me, the phone will completely turn off. This never happened before and is really quite annoying. The amount of time it takes for the phone to shut down varies, some times it takes 2 seconds and sometimes it takes 30 seconds.
What I want to know is if this problem will persist forever, or is there is anything that I can do. I'm leaving my phone overnight without the battery in in rice for the next few nights to see if anything will help.
If it helps - due to my idiocy - I left my phone on when it was wet and decided to also charge it (where moisture most likely got into the charging port). It had small problems before such as thinking it was still charging when the charger was not in, and that the voltage was too high when I was charging it, but all those problems have disappeared, and the only problem now is the infrequent and annoying phone shut downs when I'm in a call.
dangerdong said:
.
If it helps - due to my idiocy - I left my phone on when it was wet and decided to also charge it (where moisture most likely got into the charging port). It had small problems before such as thinking it was still charging when the charger was not in, and that the voltage was too high when I was charging it, but all those problems have disappeared, and the only problem now is the infrequent and annoying phone shut downs when I'm in a call.
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Click to collapse
This just ensures the phones grave is big enough to be buried it.
Phone might have worked fine if you kept it in rice for few days immediately after it getting drenched. But now..oh well
wuodland said:
This just ensures the phones grave is big enough to be buried it.
Phone might have worked fine if you kept it in rice for few days immediately after it getting drenched. But now..oh well
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Damn are you serious dude? The thing is though everything about my phone works perfectly now apart from the random shut downs when i"m in a call. I was thinking maybe it was a problem with my battery or sometihng being lose or the connections not being so great anymore. It charges perfectly now as well.
It's not in every call that the phone shut downs either, it's only in some calls. I've had phone calls where the phone will not shut down either.
Do you expect someone to wave a magic wand and your phone will be alright on every call.Your dealing with water and sensitive electronic equipment.A guy on here went swimming for 15 mins with his phone in his pocket,and he dried it out properly and reported no ill effects.
Other guys report slight moisture around usb port and phone acts worse than yours.
At the very least,you should be changing the battery and usb port.Any damage to the mb makes the phone a dead loss,and the phone wont have warranty as samsung checks for water damage.
If I was you I would sell it,but keep it if your not bothered about the calls problem and you cant afford about a £100 swaparound.
Sent from my GT-I9100 using xda premium
Only you know the extent of the damage, if you've wrecked your phone you've wrecked your phone, no point asking here.
However, the S II is pretty good when it comes to water if you take proper pre/postcautions. I've had some lonely nights with my S II where it got very wet and I can report it still works as good as the day I got it (I did have a lot of tissue paper on hand though).
theunderling said:
Do you expect someone to wave a magic wand and your phone will be alright on every call.Your dealing with water and sensitive electronic equipment.A guy on here went swimming for 15 mins with his phone in his pocket,and he dried it out properly and reported no ill effects.
Other guys report slight moisture around usb port and phone acts worse than yours.
At the very least,you should be changing the battery and usb port.Any damage to the mb makes the phone a dead loss,and the phone wont have warranty as samsung checks for water damage.
If I was you I would sell it,but keep it if your not bothered about the calls problem and you cant afford about a £100 swaparound.
Sent from my GT-I9100 using xda premium
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Click to collapse
First time I ever got my phone wet so everything slipped my mind. Will get a new battery and look into replacing the USB port. Just was wondering if there was anything I could do with my call problem, but I guess not anymore.
Any recommended batteries worth purchasing? I've heard that there are ones that are better than most out there but just not specifics.
Cheers for the input. I'm not too bothered with the calls problem as it works more often than not I've found.
Youll be hoping nothing else crops up or it fails if you need it in an emergency......thats how Id get rid of it.
You could maybe sell it to some unsuspecting mug.
Sent from my GT-I9100 using xda premium
Last night my phone was working fine, when I went to bed it was charging and still working. When I woke up this morning the screen was black, with no response. I tried to get into recovery and download mode with no luck. I tries these steps to get into download mode except for the usb jjg The phone is rooted and a rom has been flashed, but I did that a couple of weeks back. I have no idea how this could have happened. Also when I plug it in to charge there is no response from the phone. The screen stays black no matter what I do.
Also about a week ago, I dropped my phone outside, it was in torrential rain over night. The next day when I found it, it booted up no problem and has been working perfectly until today.
Does anyone have any ideas or solutions?
I'd really appreciate any help,
Dillon
I'd faced the same issue once. In this state, even if the phone is connected for charging, all that happens is the phone becomes warm. I tried everything and the final solution was to get it replaced. My phone was covered under warranty.
rajasiman said:
I'd faced the same issue once. In this state, even if the phone is connected for charging, all that happens is the phone becomes warm. I tried everything and the final solution was to get it replaced. My phone was covered under warranty.
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Click to collapse
Unfortunately mine is not, I guess I could get a replacement motherboard then, are they easy to replace yourself?
The only replacement motherboard you'll be getting is a 2nd hand one; Samsung don't sell new motherboards (unless you're paying one of their service centres to replace it).
Given it was exposed to water 'overnight' & given it sounds like you used it immediately after water exposure (as opposed to immediately shutting the phone down, removing the battery & leaving it in a bag of rice for a week undisturbed), there's a fair chance even a motherboard replacement won't help if other components are damaged.
Water + electronics = unhappy ending.
Might want to start looking for another phone.
MistahBungle said:
The only replacement motherboard you'll be getting is a 2nd hand one; Samsung don't sell new motherboards (unless you're paying one of their service centres to replace it).
Given it was exposed to water 'overnight' & given it sounds like you used it immediately after water exposure (as opposed to immediately shutting the phone down, removing the battery & leaving it in a bag of rice for a week undisturbed), there's a fair chance even a motherboard replacement won't help if other components are damaged.
Water + electronics = unhappy ending.
Might want to start looking for another phone.
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Click to collapse
Yeah I did use it straight away, not the smartest move I must admit. I guess I will, just annoying having to buy a new phone. Thanks for the info, and thanks for reminding me about the bag of rice, in case something like this happens to me again.
Hi, my phone accidentally fell into a water tub and i tried to save by following some procedures if your phone got wet but now my problem is there is no display on the screen but the phone still works and still receives some notifications. anyone knows how much does a screen cost?
s020407 said:
Hi, my phone accidentally fell into a water tub and i tried to save by following some procedures if your phone got wet but now my problem is there is no display on the screen but the phone still works and still receives some notifications. anyone knows how much does a screen cost?
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hard to say since there might be components that were damaged...... take it to store!
if its still under warranty, take it to the service center, if it doesn't, I'm afraid it will gonna be costly..