V30+ US998 Won't Update to Oreo - LG V30 Questions & Answers

Greeting All,
I just bought a "Refurbished" LG V30+ from fleabay and I'm having some issues... It will not update to Oreo.
Below are details:
The phone is factory reset
It has Android 7.1.2
When I try to update it says it is the latest version
The software version is US99810d
The hardware is LG-US998
(I'm on T-mobile)
I tried to use LG Bridge and it does connect (I did a back-up)
HOWEVER, when I click on Software Update I get "Cannot check the software version. Try again"
If I click on "Update error recovery" I get "Your phone information cannot be checked. Contact LG..."
Any ideas??? OR should I send it back???
THANKS

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mm_hockey said:
Greeting All,
I just bought a "Refurbished" LG V30+ from fleabay and I'm having some issues... It will not update to Oreo.
Below are details:
The phone is factory reset
It has Android 7.1.2
When I try to update it says it is the latest version
The software version is US99810d
The hardware is LG-US998
(I'm on T-mobile)
I tried to use LG Bridge and it does connect (I did a back-up)
HOWEVER, when I click on Software Update I get "Cannot check the software version. Try again"
If I click on "Update error recovery" I get "Your phone information cannot be checked. Contact LG..."
Any ideas??? OR should I send it back???
THANKS
Click to expand...
Click to collapse
Why would you send it back?
https://forum.xda-developers.com/lg-v30/development/us998-lg-v30-us998-us99820a040330-kdz-t3786337
See the US998 Oreo KDZ (plural) in Development section and update with one of those. If you care about bootloader unlock and root, don't update to 20D first. Use 20A or 20B, unlock bootloader then update to 20D.
Instructions are in post #1 of the thread.

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THANKS!!!!!
ChazzMatt said:
Why would you send it back?
https://forum.xda-developers.com/lg-v30/development/us998-lg-v30-us998-us99820a040330-kdz-t3786337
See the US998 Oreo KDZ (plural) in Development section and update with one of those. If you care about bootloader unlock and root, don't update to 20D first. Use 20A or 20B, unlock bootloader then update to 20D.
Instructions are in post #1 of the thread.
Click to expand...
Click to collapse
Thanks for the info... do appreciate it!!!!!!
I was just wondering why my phone will not automatically do an OTA update to Oreo???
I'm new to this flashing stuff & don't what to brick my phone.
PLUS... I'm concerned that LG Bridge could not read my software version...
Cheers,

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mm_hockey said:
Thanks for the info... do appreciate it!!!!!!
I was just wondering why my phone will not automatically do an OTA update to Oreo???
I'm new to this flashing stuff & don't what to brick my phone.
PLUS... I'm concerned that LG Bridge could not read my software version...
Cheers,
Click to expand...
Click to collapse
1) My three "original" (genuine) US998 bought from B&H Photo were only recognized as having older software one time by LG Bridge. All the other times I had to update them manually with the dev patched LGUP and full image KDZ.
2) It's entirely possible it's not an an "original" US998, but is a converted LS998. Ever since we discovered Frankenstein, so have eBay sellers. Carrier unlocked US998 is more valuable, versatile.
3) Full image KDZ is better than partial image OTA. However, LG Bridge should work to do that, but apparently doesn't.

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ChazzMatt.... THANKS!!!
I followed your directions... used LGUP/Uppercut and it worked perfectly!!!!
I'm now on US99820b.
I would like to root my phone (so I can delete some bloat and use advanced features in Tasker).
And then upgrade to US99820d using the "Upgrade" button on LGUP/Uppercut. (I think this correct??)
Could you point me the right direction (I'm a noob with this stuff) to root the phone.
I don't plan of installing any custom ROMs so I don't think I will need TWRP??? Or to unlock the bootloader???
Thanks again for all your help!!!!
Cheers,
ChazzMatt said:
Why would you send it back?
https://forum.xda-developers.com/lg-v30/development/us998-lg-v30-us998-us99820a040330-kdz-t3786337
See the US998 Oreo KDZ (plural) in Development section and update with one of those. If you care about bootloader unlock and root, don't update to 20D first. Use 20A or 20B, unlock bootloader then update to 20D.
Instructions are in post #1 of the thread.
Click to expand...
Click to collapse
ChazzMatt said:
1) My three "original" (genuine) US998 bought from B&H Photo were only recognized as having older software one time by LG Bridge. All the other times I had to update them manually with the dev patched LGUP and full image KDZ.
2) It's entirely possible it's not an an "original" US998, but is a converted LS998. Ever since we discovered Frankenstein, so have eBay sellers. Carrier unlocked US998 is more valuable, versatile.
3) Full image KDZ is better than partial image OTA. However, LG Bridge should work to do that, but apparently doesn't.
Click to expand...
Click to collapse

---

mm_hockey said:
ChazzMatt.... THANKS!!!
I followed your directions... used LGUP/Uppercut and it worked perfectly!!!!
I'm now on US99820b.
I would like to root my phone (so I can delete some bloat and use advanced features in Tasker).
And then upgrade to US99820d using the "Upgrade" button on LGUP/Uppercut. (I think this correct??)
Could you point me the right direction (I'm a noob with this stuff) to root the phone.
I don't plan of installing any custom ROMs so I don't think I will need TWRP??? Or to unlock the bootloader???
Thanks again for all your help!!!!
Cheers,
Click to expand...
Click to collapse
Now that you are actually on Oreo, future updates will use dev patched LGUP instead of Uppercut. Uppercut won't work on Oreo.
You need bootloader unlock and TWRP to root.
See the WTF bootloader unlock and root thread.
https://forum.xda-developers.com/lg-v30/how-to/wtf-lg-v30-t3790500
After that, you can update to 20D.
Sent via open market LG US998 V30/V30+

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ChazzMatt said:
Why would you send it back?
https://forum.xda-developers.com/lg-v30/development/us998-lg-v30-us998-us99820a040330-kdz-t3786337
See the US998 Oreo KDZ (plural) in Development section and update with one of those. If you care about bootloader unlock and root, don't update to 20D first. Use 20A or 20B, unlock bootloader then update to 20D.
Instructions are in post #1 of the thread.
Click to expand...
Click to collapse
The link you provided goes to your thread in which the old 20b kdz is for H930 (according to android file host website). Yet the OP has US998.
Is it still ok for people like the OP who have US998 to update to H930 20b KDZ and then unlock bootloader or should we stick with kdz for the US998 only?

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CCJ22 said:
The link you provided goes to your thread in which the old 20b kdz is for H930 (according to android file host website). Yet the OP has US998.
Is it still ok for people like the OP who have US998 to update to H930 20b KDZ and then unlock bootloader or should we stick with kdz for the US998 only?
Click to expand...
Click to collapse
No, it doesn't. You're confused about something. The link you quoted in your post goes to all the US998 KDZ thread.
In that thread, all the links go to to specific US998 KDZ -- 20A, 20B, and 20D.
I can't help how Android Host Files categorizes stuff. My folder is simply "V30" -- and inside that I have over a dozen US998, Hong Kong H930DS, Canadian H933, European H930 KDZ. Don't overthink it. If the file name says US998 it's US998.
Here's a screenshot of my Android Host Files folders. All my V30 stuff is inside the V30 folder, period.. If Android Host Files then categorizes that as H930 -- for whatever reason, that's not me and I have no control over that.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

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ChazzMatt said:
No, it doesn't. You're confused about something. The link you quoted in your post goes to all the US998 KDZ.
Click to expand...
Click to collapse
Hi Chazz, I think Android file host is confused. Which caused the confusion for me. Here is the screenshot. Notice the H930 portion? Odd right?

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CCJ22 said:
Hi Chazz, I think Android file host is confused. Which caused the confusion for me. Here is the screenshot. Notice the H930 portion? Odd right?
Click to expand...
Click to collapse
See my screenshot. I have v30 folder, a generic Android folder, a Moto Maxx folder. All my V30 KDZ are inside my V30 folder. I do not have any folders or sub-folders called H930. I have an H930 KDZ with a dozen other KDZ inside my V30 folder.
Here's all my V30 KDZ listings:
https://androidfilehost.com/?a=show&w=files&flid=241704
I think Android Host Files calls ALL V30 "H930". I saw another person question another developer about this, "Is it safe to flash because it's in the H930 folder?" I want to yell, Look at the KDZ title!" Of course it's safe.

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ChazzMatt said:
See my screenshot. I have v30 folder, a generic Android folder, a Moto Maxx folder. All my V30 KDZ are inside my V30 folder. I do not have any folders or sub-folders called H930. I have an H930 KDZ with half a dozen other KDZ inside my V30 folder.
I think Android Host Files calls ALL V30 "H930". I saw another person question another developer about this, "Is it safe to flash because it's in the H930 folder?" I want to yell, LOOK AT THE KDZ TITLE!" Of course it's safe.
---------- Post added at 11:23 PM ---------- Previous post was at 11:22 PM ----------
See my screenshot. I have v30 folder, a generic Android folder, a Moto Maxx folder. All my V30 KDZ are inside my V30 folder. I do not have any folders or sub-folders called H930. I have an H930 KDZ with half a dozen other KDZ inside my V30 folder.
I think Android Host Files calls ALL V30 "H930". I saw another person question another developer about this, "Is it safe to flash because it's in the H930 folder?" I want to yell, LOOK AT THE KDZ TITLE!" Of course it's safe.
Here's all my V30 KDZ listings:
https://androidfilehost.com/?a=show&w=files&flid=241704
Click to expand...
Click to collapse
Ha! Nice. Thank you for your help. I noticed the file name. Then android file host saying H930 and thought, dang I better be careful. Thanks again mate. Cheers

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CCJ22 said:
Ha! Nice. Thank you for your help. I noticed the file name. Then android file host saying H930 and thought, dang I better be careful. Thanks again mate. Cheers
Click to expand...
Click to collapse
You're welcome. Sorry for the duplicate answers. My computer is acting wonky.

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Questions on Frankenstein phone on US99820b
Hi ChazzMatt,
I also do have a few newbie questions on the Frankenstein phone.
Thanks to you great tutorial I upgraded from AT&T H931 successfully to the US998 (FW: US99820b).
I am not interested in bootloader unlock or rooting the device.
1. Why does the phone not upgrade to US99820d via OTA or LG Bridge? Any way to turn that on?
2. How do I best upgrade to US99820d? Using the Upgrade function in the modified LGUP and your 20d KDZ file?
Would that require a total reset of the phone with all my personal data?
3. Does that also apply to Security Updates? Do they have to be done manually through 20x KDZ updates?
Thanks,
Scusa

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scusa2000 said:
Hi ChazzMatt,
I also do have a few newbie questions on the Frankenstein phone.
Thanks to you great tutorial I upgraded from AT&T H931 successfully to the US998 (FW: US99820b).
I am not interested in bootloader unlock or rooting the device.
1. Why does the phone not upgrade to US99820d via OTA or LG Bridge? Any way to turn that on?
2. How do I best upgrade to US99820d? Using the Upgrade function in the modified LGUP and your 20d KDZ file?
Would that require a total reset of the phone with all my personal data?
3. Does that also apply to Security Updates? Do they have to be done manually through 20x KDZ updates?
Thanks,
Scusa
Click to expand...
Click to collapse
Simple "upgrade" using LGUP will update to newer KDZ while keeping data. (This is only if you do not have TWRP.) Make sure you choose "UPGRADE", and not any other option. By the way, 20E is the latest posted in the US998 KDZ thread.
Takes 5 minutes, you keep all your settings and data.

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scusa2000 said:
Hi ChazzMatt,
...
1. Why does the phone not upgrade to US99820d via OTA or LG Bridge? Any way to turn that on?
...
Click to expand...
Click to collapse
I also have a supposed US998 from ebay and would like to know why it will not update. Does LG block updates to phones if they have been cross-flashed to a different version (if that's what happened)? Are these sellers knowingly selling phones that cannot be updated normally?
Thanks!

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clipcarl said:
I also have a supposed US998 from ebay and would like to know why it will not update. Does LG block updates to phones if they have been cross-flashed to a different version (if that's what happened)? Are these sellers knowingly selling phones that cannot be updated normally?
Thanks!
Click to expand...
Click to collapse
I have the exact same situation, V30+ from eBay and no OTAs - had to flash manually. For what I paid for this hardware I'm more than willing to live with the minor inconvenience of having to download a KDZ and flash it for updates, but I would also much prefer it if I could get the OTAs. I'm guessing it has to do with it being Frankensteined and LG only pushing OTAs to it for the original ROM, which it is no longer running...but I would love to know if anyone has a more formal understanding of this issue.

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techlover10 said:
I have the exact same situation, V30+ from eBay and no OTAs - had to flash manually. For what I paid for this hardware I'm more than willing to live with the minor inconvenience of having to download a KDZ and flash it for updates, but I would also much prefer it if I could get the OTAs. I'm guessing it has to do with it being Frankensteined and LG only pushing OTAs to it for the original ROM, which it is no longer running...but I would love to know if anyone has a more formal understanding of this issue.
Click to expand...
Click to collapse
I have three original US998 V30/V30+ and NONE have gotten OTA except one time with Nougat. Since then I've had to manually update via LGUP.
Last weekend, I just manually updated my wife from 20A to 20E via Dev Patched LGUP. Bootloader is still locked on hers, came back from LG with new display a couple of months ago. B&H Photo US998 V30.
I actually prefer full image KDZ to partial image OTA. And while it's true OTA is probably based on IMEI, that doesn't explain why I'm not being offered OTA, at least with hers which has not been modified in any way.

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holy crap. I've been away from xda (or flashing phones) for too long!
I just bought v30+ us998 on ebay and it seems like LS998 convert. so in order to unlock bootloader, I have to flash to 20a or b first? Or can I do it now (7.1.2) and update to latest one 20e?
what's good apps these days for rooted phones?

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larciel said:
I just bought v30+ us998 on ebay and it seems like LS998 convert. so in order to unlock bootloader, I have to flash to 20a or b first? Or can I do it now (7.1.2) and update to latest one 20e?
what's good apps these days for rooted phones?
Click to expand...
Click to collapse
Read WTF INSTRUCTIONS.
For US998 yes, you need early Oreo 20A or 20B to unlock bootloader, install TWRP -- then you can update to US998 20E by flashing 20E "ROM" (stock firmware KDZ in TWRP-FLASHABLE zip file)

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@ChazzMatt,
First, thanks for all your help. After I noticed my LG V30+ was not receiving updates, I was able to update the software to US99820b following your instructions. However, I still have one point I am not clear about.
Correct if I am wrong but, from what I understood, you recommend to update to 20a or b in case I am planning to root my device (since rooting after updating to 20d would not work). In case I am not planning to root, Can I use the same process to, using LGUP, to update straight to 20d?
Is there any specific reason why I'd want to root my device before upgrading to 20d?
Thanks again,
DC