Carrier unlocking S9+'s gsm vs cdma. - Samsung Galaxy S9+ Questions & Answers

This situation was dealing with the SM-G965U U.S. S9+
I recently had itekimei unlock two S9+'s. They were from xfinity mobile, which is CDMA.
The phone's work, but only on CDMA band carriers i.e. verizon, sprint. With GSM, only messaging and data work. Data barely.
Is it commonplace to be stuck with either GSM or CDMA frequency carriers after having professionally unlocked the network? Like if you had a locked T-mobile phone and had it unlocked, you'd be stuck on GSM correct?
Maybe this is a given and I am ignorant.
I didn't exactly check whether xfinity ran on cdma or gsm before I purchased them, so that was my fault, not itekimei. He's a great guy. Highly recommend him, as long as you have your radio systems correct.
Edit: I think I found the answer, and that is the U.S. S9+ is not cross compatible with GSM and CDMA. Please correct me if I am wrong and tell me how to make it happen if you know. Thank you.
-Bob

The phone does work with GSM providers for calling, messaging and data. Check your preferred network type and select a different one. I replied to another thread you posted in with the setting I used that works.
Before unlocking my phone I had done an extensive amount of reading and research. If I was gonna pay for the unlock I wanted to make sure it would work for GSM networks. From what I can tell the G96U phone you have would be virtually identical to the one I have, with the exception of the carrier installed firmware. This is what would define the phone as Sprint or Xfinity. So if my phone works for calling, data and messaging on AT&T which is a GSM network then yours will too.
If needs be flash the U1 firmware to the phone as this would be the one that is on the unlocked S9 you can buy from Samsung. As a firmware for unlocked phones i believe it would be the most generically compatible with the providers for this scenario... well it's one of the reasons why I flashed it on my phone. The other is since I no longer use Sprint I dont need the Sprint bloatware.
There are tutorials on how to flash the G965U1 firmware to a g965U phone on this forum.
Also try keeping your inquiry to one thread instead of making multiple ones. Keeps all insights, discussions and etc in one spot and not multiple places.

scottusa2008 said:
The phone does work with GSM providers for calling, messaging and data. Check your preferred network type and select a different one. I replied to another thread you posted in with the setting I used that works.
Before unlocking my phone I had done an extensive amount of reading and research. If I was gonna pay for the unlock I wanted to make sure it would work for GSM networks. From what I can tell the G96U phone you have would be virtually identical to the one I have, with the exception of the carrier installed firmware. This is what would define the phone as Sprint or Xfinity. So if my phone works for calling, data and messaging on AT&T which is a GSM network then yours will too.
If needs be flash the U1 firmware to the phone as this would be the one that is on the unlocked S9 you can buy from Samsung. As a firmware for unlocked phones i would think it would be the most generically compatible with the providers.
There are tutorials on how to flash the G965U1 firmware to a g965U phone on this forum.
Also try keeping your inquiry to one thread instead of making multiple ones. Keeps all insights, discussions and etc in one spot and not multiple places.
Click to expand...
Click to collapse
Sorry, I had actually came back here to delete this thread after I thought about it before I read what you wrote. I was just at work my apologies. And thank you for correcting me. I will check out how to flash the U1.

Related

[Q] Unlock Verizon Samsung Galaxy S4

Is it possible to unlock the Verizon version of the S4? I'm deploying in 4 weeks and would like to use my phone with international carriers. I have an SCH-I545 build and I'm still running on stock. Thanks
I think ATT has begun to unlock phones internationally when asked.
Verizon? Not sure... one think to check is if the Verizon GS4 supports a carrier in the country you travel to.
Take a look at Leo Laporte's Tech Guy show... he has callers ask this quetion on average every other week... I think he has show notes on his site now days... techguylabs.com
Sent from my SCH-I545 using xda app-developers app
PetrichorXFi said:
I think ATT has begun to unlock phones internationally when asked.
Verizon? Not sure... one think to check is if the Verizon GS4 supports a carrier in the country you travel to.
Take a look at Leo Laporte's Tech Guy show... he has callers ask this quetion on average every other week... I think he has show notes on his site now days... techguylabs.com
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
Verizon phones are unlocked out of the box, but you have to make sure that the country you are going to has a GSM network.
After a lot of searching, I decided to ask this here:
I have a Verizon S4, but I was wondering if it was actually unlocked out-of-box or if there is something I have to do in order to use it with, for instance, Cricket, or U.S. Cellular. I have done lots of rooting/developing for Android, but have never tried to use an Android phone with a differing carrier. Can anyone help or point me to a thread that helps? (Again, did lots of Googling and XDA-searching)
furballbeethoven said:
After a lot of searching, I decided to ask this here:
I have a Verizon S4, but I was wondering if it was actually unlocked out-of-box or if there is something I have to do in order to use it with, for instance, Cricket, or U.S. Cellular. I have done lots of rooting/developing for Android, but have never tried to use an Android phone with a differing carrier. Can anyone help or point me to a thread that helps? (Again, did lots of Googling and XDA-searching)
Click to expand...
Click to collapse
The phone is GSM-unlocked. This means that you buy a SIM, plug it in, then add the proper APN to enable data. (Settings, Connections, More networks, Mobile networks, Access Point Names). The "+" (Add APN) button is disabled if you have a VZ SIM installed but will be enabled if you insert a non-VZ SIM.
Whoever you get the SIM from will tell you what to enter for the APN.
Whether or not it'll work and how fast a network you'll get depends on the bands that the local carrier uses.
k1mu said:
The phone is GSM-unlocked. This means that you buy a SIM, plug it in, then add the proper APN to enable data. (Settings, Connections, More networks, Mobile networks, Access Point Names). The "+" (Add APN) button is disabled if you have a VZ SIM installed but will be enabled if you insert a non-VZ SIM.
Whoever you get the SIM from will tell you what to enter for the APN.
Whether or not it'll work and how fast a network you'll get depends on the bands that the local carrier uses.
Click to expand...
Click to collapse
HI k1mu,
So do you mean to say if I purchase this device with full price from VZW ~$400 (month to month plan),
the next thing I can do is take off VZW SIM and would it work on my AT&T GSM SIM in US?
malhotra.aakash said:
HI k1mu,
So do you mean to say if I purchase this device with full price from VZW ~$400 (month to month plan),
the next thing I can do is take off VZW SIM and would it work on my AT&T GSM SIM in US?
Click to expand...
Click to collapse
Maybe. While the VZW version is GSM-unlocked for international use, it is unclear how well it works with US GSM carriers. Some people say they can get it to work, some say they can't. Theoretically, it should only take you putting in an AT&T SIM then plugging in the APN data for it to work, but some people still say it won't.
So, you should be able to, but going by the accounts of XDA members, it doesn't always work, which may or may not come down to user error.
joshm.1219 said:
Maybe. While the VZW version is GSM-unlocked for international use, it is unclear how well it works with US GSM carriers. Some people say they can get it to work, some say they can't. Theoretically, it should only take you putting in an AT&T SIM then plugging in the APN data for it to work, but some people still say it won't.
So, you should be able to, but going by the accounts of XDA members, it doesn't always work, which may or may not come down to user error.
Click to expand...
Click to collapse
Thanks joshm.1219,
It still leaves me in a dilemma.. I do really want to get a "S4 mini" model but don't want to stuck up with CDMA providers to be true. Might want to use with ATT or Tmobile or H2O.. I visited the VZW store and the model has option under networks as
1. Global
2. LTE/CDMA
3. GSM/UTMS
Now the Qs are,
1. If this model does have a SIM card slot, how at the first point VZW has lock on it
2. When i asked the VZW associate, he was not sure whether they ever do unlock the device or not
3. If I am ready to pay off complete price of the device which is ~400, what else I would need from them to really 'UNLOCK' it?
4. Is there any means by root/flashing to make such model work for US GSM carriers like H2O or even T-mobile.
Sorry to be so annoying but m new to all these things and quite confused :crying:
many Thx in advance..
malhotra.aakash said:
Thanks joshm.1219,
It still leaves me in a dilemma.. I do really want to get a "S4 mini" model but don't want to stuck up with CDMA providers to be true. Might want to use with ATT or Tmobile or H2O.. I visited the VZW store and the model has option under networks as
1. Global
2. LTE/CDMA
3. GSM/UTMS
Now the Qs are,
1. If this model does have a SIM card slot, how at the first point VZW has lock on it
2. When i asked the VZW associate, he was not sure whether they ever do unlock the device or not
3. If I am ready to pay off complete price of the device which is ~400, what else I would need from them to really 'UNLOCK' it?
4. Is there any means by root/flashing to make such model work for US GSM carriers like H2O or even T-mobile.
Sorry to be so annoying but m new to all these things and quite confused :crying:
many Thx in advance..
Click to expand...
Click to collapse
Sorry I can't be of more help, I've been on Verizon for 10 years now, but it is by all intents & purposes, fully SIM-unlocked. It's simply unclear as to why some people report problems of using Verizon phones on US GSM carriers. If you really don't want to worry about it & are willing to pay full price, purchase a device through the carrier you want to use it on.
here is the code to choose network
you might need to change the network frequency to gsm if you wanna use it on att or tmobile and when you wanna switch back to verizon choose wcdma try dialing *#*#4636#*#*:good:
joshm.1219 said:
Sorry I can't be of more help, I've been on Verizon for 10 years now, but it is by all intents & purposes, fully SIM-unlocked. It's simply unclear as to why some people report problems of using Verizon phones on US GSM carriers. If you really don't want to worry about it & are willing to pay full price, purchase a device through the carrier you want to use it on.
Click to expand...
Click to collapse
I've had people argue with me over this, but the fact is that NO Verizon LTE phone is SIM-locked. None. Nada.
People who claim differently are simply misinformed. (My I545 comes up on AT&T when I plug in my UK SIM and switch to GSM.)
Not to say that all VZ phones are unlocked - my Inc2 had to be unlocked before it would work with that same SIM. If I remember right, it wouldn't connect in the US, either, even after being unlocked. Not so for the GS4.
I appreciate the posts here from people who know. As for me, I am switching to tmobile and will attempt to use this there. If it doesnt work out, I will sell it on swappa and get a nexus 5!
Hi,
Verizon S4 with 4.3 is international unlocked by default.
You just need to select network mode 'GLOBAL'. Then add the right APN.
I am using Indian GSM SIM with the GLOBAL mode selected. All is well for me.
I can provide screenshots if anybody wanna see.
Verizon phones are unlocked out of the box and they DO work fine on US carriers I'm running my Verizon S4 right now on AT&T and I also ran it on tmobile for short time,
even works with Walmart straight talk and Net10 as those are just subsidies of T Mobile and AT&T anyway.
so don't sweat it if you have a verizon phone that uses a sim card, you can run it on any network that uses a SIM card US or international.
baseband issue
Doesn't the MK2 baseband with jb 4.3 block US Sim cards?
Or do I just have a weird s4?
kendonsh said:
Doesn't the MK2 baseband with jb 4.3 block US Sim cards?
Or do I just have a weird s4?
Click to expand...
Click to collapse
Mine dont? Im on mk2,
soon as I got my verizon s4 replacement from a damaged model that I turned in,
I threw a net10/att sim card in it.
completely stock phone not even rooted nothin, and it works fine, I did get a popup that said non Verizon SIM card but it works fine
calls in and out MMS works fine
---------- Post added at 01:57 PM ---------- Previous post was at 01:53 PM ----------
CafeAdrutico said:
The S4 is supposed to work globally right out of the box, as long as you've called Verizon to enable International roaming on your account. But, used that way, you'll be paying Verizon for International roaming and it's bloody expensive.
The question is, can you remove the SIM and put in a SIM for a local carrier in the foreign country where you are and use the phone on that carrier? That is what being unlocked would allow you to do. Past Verizon phones have not been unlocked to allow this. But, if you called Tech Support and told them you were going to, for example, Europe and wanted to use a local SIM, they would walk you through unlocking (at no charge).
I read a report that the S4 is not locked and that you can use a SIM for a local carrier in Europe, as it comes out of the box. But, I would not trust that. I would call VZW Tech Support and tell them exactly what you want to do - i.e. don't say "can I use my phone in Europe?" The answer to that is yes, you can, at about $1/minute. What you should ask them is, "can I travel to Europe and purchase a SIM from a local carrier and use that in my phone?" If not, they should be able to walk you through unlocking the phone, so you can do that.
Click to expand...
Click to collapse
to answer your question simply yes.
let's say I take my phone to Spain are somewhere in the UK, I'll go to store buy a SIM card for local network and BAM local phone number in Europe making phone calls, you can even get Data to work if you have that local carrier's APN settings
no unlocking is required because it is not locked.
other companies AT&T, Sprint, t-mobile, yes you have to get The phone sim unlocked.
k1mu said:
I've had people argue with me over this, but the fact is that NO Verizon LTE phone is SIM-locked. None. Nada.
People who claim differently are simply misinformed. (My I545 comes up on AT&T when I plug in my UK SIM and switch to GSM.)
Not to say that all VZ phones are unlocked - my Inc2 had to be unlocked before it would work with that same SIM. If I remember right, it wouldn't connect in the US, either, even after being unlocked. Not so for the GS4.
Click to expand...
Click to collapse
This is 100% correct. NO LTE phones on verizon are sim locked. They are REQUIRED to keep them unlocked because of their agreement with the FCC for their use of the spectrum they lease. NO OTHER CARRIER must abide by these rules. Only VZW. Sprint I've heard will unlock ANY phone that is capable if you ask them too, and AT&T will NOT unlock any of their phones unless it 2 years old and out of contract (which makes no sense if you have to pay them while under contract anyway). There was a big deal about the Iphone 5 when it came out with LTE for verizon. If you bought a Verizon Iphone, you could put an ATT sim in it and it works, but not an ATT on VZW because ATT keeps them locked.
The Dinc 2 above was NOT an LTE device. Therefore no sim card....and it wouldn't work on most overseas networks anyway as it was a CDMA only phone. I believe VZW tested the limits of the "unlocked" SIM with their first few LTE phones. My Rezound worked with a GSM network sim....but voice and SMS only. It took some unlocking of the bootloader and rooting to run a special Rom to get Data to work on it.
I am heading to the Caribbean in a few weeks, and I will be using a rented SIM card to be able to message back and forth with my wife (with a data based messenger service as data rates are far cheaper than SMS rate there)
318sugarhill said:
This is 100% correct. NO LTE phones on verizon are sim locked. They are REQUIRED to keep them unlocked because of their agreement with the FCC for their use of the spectrum they lease. NO OTHER CARRIER must abide by these rules. Only VZW. Sprint I've heard will unlock ANY phone that is capable if you ask them too, and AT&T will NOT unlock any of their phones unless it 2 years old and out of contract (which makes no sense if you have to pay them while under contract anyway). There was a big deal about the Iphone 5 when it came out with LTE for verizon. If you bought a Verizon Iphone, you could put an ATT sim in it and it works, but not an ATT on VZW because ATT keeps them locked.
The Dinc 2 above was NOT an LTE device. Therefore no sim card....and it wouldn't work on most overseas networks anyway as it was a CDMA only phone. I believe VZW tested the limits of the "unlocked" SIM with their first few LTE phones. My Rezound worked with a GSM network sim....but voice and SMS only. It took some unlocking of the bootloader and rooting to run a special Rom to get Data to work on it.
I am heading to the Caribbean in a few weeks, and I will be using a rented SIM card to be able to message back and forth with my wife (with a data based messenger service as data rates are far cheaper than SMS rate there)
Click to expand...
Click to collapse
I just spent a week in the UK with an ekit.com SIM in my Verizon GS4 - no problem with getting service, no Verizon charge (even though I was on the Vodaphone network for at least some times.)
And the dinc 2, while not LTE, was CDMA/GSM - not just CDMA (yes, the dinc was CDMA-only), so it did accept a SIM card. I'm using that in the GS4 now that it's cut down to micro SIM.
That phone WAS SIM-locked, but VZ happily unlocked it. For the GS4, I didn't have to do anything with VZ to use it off their network.
bickin said:
Is it possible to unlock the Verizon version of the S4? I'm deploying in 4 weeks and would like to use my phone with international carriers. I have an SCH-I545 build and I'm still running on stock. Thanks
Click to expand...
Click to collapse
DOES ANYONE KNOW HOW TO
UNLFOK s4 UK VERSION sorry I'm new to the website
furballbeethoven said:
After a lot of searching, I decided to ask this here:
I have a Verizon S4, but I was wondering if it was actually unlocked out-of-box or if there is something I have to do in order to use it with, for instance, Cricket, or U.S. Cellular. I have done lots of rooting/developing for Android, but have never tried to use an Android phone with a differing carrier. Can anyone help or point me to a thread that helps? (Again, did lots of Googling and XDA-searching)
Click to expand...
Click to collapse
The phone is already unlocked for SIM and other carriers, all you need is the correct APN for the carrier. I currently have T-Mobile on my i545 and everything works on it.

Downgrading from VZN GSIII... Does "Unlocked" mean squat?

My buddy whos on our family plan needs to downgrade from a Galaxy S III to a basic phone. I came across an Unlocked AT&T Samsung SGH-A157. When I called Verizon they used a blanket statement of "AT&T uses completely different technology than verizon, so their phones won't work on Verizon". I tried to explain that it's Unlocked and is CDMA based, so it should allow the sim card if I understand things correctly. He said "It doesn't matter if it's unlocked, AT&Ts technology is different then our." When I asked what technology exactly is different, he replied "Everything". He lost ALL credibility with that me for that statement. I constantly run into crap like this with Verizon... everything else is inferior, and only Verizon exists in the universe. Also, one MUST have what that absolutely don't need and we WILL lie to you and trick you into buying it or signing up for it even if you disagree!
Anyway. Is there any truth to this guys statement? I thought the whole point of "Unlocking" a device /phone was to make it work on another network.
Do I legitimately have to restrict my search for a Verizon flip/basic phone?
This brings up another concern because the plan was to get him a phone, deactivate his current Galaxy S3, activate the Unlocked phone, Unlock the Galaxy S3, and then sell it to some friends who have Metro PCS.
Also, Ive been told by some Verizon associates that I should be looking for GSM phones because we have Sim cards. But then other representatives say our phones are CMDA and thus should be looking for CMDA phones. Is there any consistent formula to this?
This forum is for i9300 international variant... I think you should ask a moderator to move your thread to your phone's forum in the appropriate section...
Sent from my GT-I9300
varxtis said:
....
Anyway. Is there any truth to this guys statement? I thought the whole point of "Unlocking" a device /phone was to make it work on another network.
Click to expand...
Click to collapse
I'm not in the US so I'm not 100% on this but the SGH-A157 is GSM and Verizon uses CDMA tech. Afaik, they are not interchangeable.
Unlocking a phone does not change the radio tech used in the device.
You can probably shift between AT&T and T-mobile, but not CDMA carriers like Sprint or Verizon.
~ RazorMC

[Q] Sprint Galaxy S5 Radio To Unlock Question

I'm sorry if this has been asked before, and if so i haven't been able to find it. This may seem like a stupid question, but I'm still pretty new to unlocking and rooting, ect. Now my question is, since the Sprint Galaxy S5 already has gsm network capabilities, why wouldn't it be possible to just download a different radio, and install that to unlock it for domestic gsm networks? I am asking because i have a Sprint S5 that i would like to use with T-mobile.
It might be that way if such an universal radio existed. But it doesn't. So moot point.
Interestingly, the S5 hardware is almost certainly capable of operating on all GSM and LTE bands. But artificial firmware limitations restrict your handset to only the frequencies that Sprint uses, plus a bare minimum of the most popular roaming bands.
Moreover, the Sprint version of the S5 is arguably the most restrictive variant. It simply isn't going to work on most TMB bands. You might find a NV hack to add a single AWS band. But in practical terms it won't work well on TMB.
Samsung and carriers structure it this way deliberately to discourge you from changing carriers. And to make it more likely that you need to buy a new phone if you do.
.
Ok, I was really mainly just curious, like I said I am new to this kind of thing, thanks for your response. I guess I will just wait to see if someone manages to domestically unlock it and post it, and then Ill give it a shot and see how well it works. I mainly use wifi at home for anything with the internet and downloads, I just need to get it to work for calls and texts.
kyleliamharris said:
I'm sorry if this has been asked before, and if so i haven't been able to find it. This may seem like a stupid question, but I'm still pretty new to unlocking and rooting, ect. Now my question is, since the Sprint Galaxy S5 already has gsm network capabilities, why wouldn't it be possible to just download a different radio, and install that to unlock it for domestic gsm networks? I am asking because i have a Sprint S5 that i would like to use with T-mobile.
Click to expand...
Click to collapse
It used to be that easy. Things have become quite more difficult with secured bootloaders and verification checks. I think a lot of the international unlock voodoo lies in the NV items for Sprint devices. Unlocking it domestically can be done almost the exact same way as the L720 HOWEVER you will ONLY be domestically unlocked AFTER you internationally unlock it. If you domestic unlock first you'll have wasted your time.
Sent from my SPH-L720 using XDA Free mobile app

Unable to activate rooted HTC One M8 on AT&T after FreedomPop

First of all, I'm not sure if this is better suited for the M8 section or a more general section, so if it should be moved, please do so mods.
A while ago I gave my HTC One M8 running LeeDroid to my dad, who has been using it on FreedomPop. The other day, he took it in to an AT&T corporate store to switch it over to them, but they were unable to get it to work. They tested the SIM they were using in another phone and it worked there, but his phone wouldn't activate. The guy told him it could be because AT&T has started blocking rooted phones from activation, though that sounds a bit unlikely, and I'm not seeing anything about it, so I don't think that's the issue. I should also mention before I gave it to him I was using it on AT&T, until the USB port broke so I got a new phone, after which I fixed the port and gave it to him.
I'm thinking one of two things is happening: they still have the phone in their system from before and that's preventing it from being reactivated (though AFAIK that shouldn't be an issue), or FreedomPop has it locked to them, but I'm not even sure they can do that with a GSM phone since I would think the lock would be on the SIM card, not the phone. Are either of these possible/likely, or could it be because it's rooted and AT&T has changed their policy, or is there something else going on that I'm not considering? Any ideas?
https://support.freedompop.com/app/answers/detail/a_id/3308/
My bet is that FreedomPop has the phone locked to them.
Had to Google for FreedomPop, to see what it is. But looking at what I read (and the link provided above), they use the Sprint network, which is a CDMA network. And also it looks like a Sprint phone is mandatory for use on FreedomPop. So all this means to me, that you have the Sprint variant M8. And Sprint phones (due to their CDMA support) are difficult, if not impossible to work on AT&T. With most "GSM" phones, you just put the SIM in the device, and there really shouldn't be any "activation" needed (provided you have a working SIM). But CDMA devices are different. While the Sprint M8 is designed to use some foreign GSM SIMs when travelling abroad, getting them to work on a US GSM network (like AT&T) is difficult to impossible. The Sprint M8 is probably not even the same hardware as the AT&T version M8, although the information is somewhat contradictory on this point.
In short, I don't think your problem has anything to do with root, or it having been used on FreedomPop, per se. The problem is the hardware itself not being compatible with the AT&T network.
vertigo_2_20 said:
I should also mention before I gave it to him I was using it on AT&T
Click to expand...
Click to collapse
As mentioned, it's a GSM phone, specifically it's the AT&T branded version, and has successfully been on the AT&T network before.
vertigo_2_20 said:
As mentioned, it's a GSM phone
Click to expand...
Click to collapse
Don't see where you mentioned that in your top post.
I know you posted to the AT&T M8 device section. But the notion that it is the AT&T (or any GSM version M8) contradicts the statement that the phone was used on FreedomPop. If it's a GSM version (like AT&T) it wouldn't work on a CDMA network like Sprint. And from what the info shows, Sprint is the network used by FreedomPop.
If it were the AT&T version, or any unlocked GSM version, you would be able to just put the AT&T SIM in the phone, and it would work. No "activation" is required. The SIM lock is on the phone (not the SIM), and the only way a phone could be SIM locked (after being unlocked) is by possessing the phone itself, and relocking it.
Root doesn't matter either. All my phones have been rooted, and work fine on AT&T. Again, I just put the SIM in, and it works.
Do fastboot getvar all, and post the results. Delete IMEI and serial number before posting. This will tell us conclusively what version of the phone, and may give us other clues what the problem is.

Unable to enable VoLTE/Wifi Calling on Ting (T-Mobile MVNO) (LG G8X)

I plan to keep updating this XDA forum thread with what I find out about this problem, potential solutions, and hopefully what solves it. Hopefully this will be useful to those with the same or similar problem.
Please excuse typos...
The Solution
The reality is, prevention is the best solution here, do a bunch of research to make sure you don't encounter this problem. Read the rest of the post to better understand.
Original
Thank you in advance for reading this and helping me. (I also posted this in r/LGG8X, and am posting it here because some people don't have accounts with both. The more people that see it, the better, if by chance someone has ideas, wants to help, and has time to post the ideas)
It seems like a lot of people are having this issue, so maybe someone might have an idea.
I bought this phone to replace my Xiaomi Mi 9 (which was on the fritz, turning itself off randomly), about 1.5 weeks ago. I did my research and reasonably concluded that this phone has LTE band 12 and VoLTE; also it would be foolish of LG to not to have that. I could not find the VoLTE or Wifi Calling switches anywhere in the settings app, or in the phone app. I then dialed " *#*#4636#*#* " which opened up the "Testing Settings" (as usual). I click on the "Phone Information" tab, scroll down and find both the VoLTE and Wifi Calling switches, which are, to my dismay, greyed out.
I called Ting and they said, (after getting the IMEI), that this doesn't have LTE band 12, therefore no VoLTE. That confused me, because like I said, my research before buying had already concluded that it has band 12. The Ting rep said that's all he could do for me, so we ended the call. I did another 30 mins of research, again concluded it has band 12 with VoLTE. I also called LG themselves, and the rep there confirmed that this phone has band 12 with VoLTE, they also said "we would be more than happy to verify that the phone works with you carrier through phone conferencing". I asked the rep about about the previously mentioned VoLTE and Wifi Calling switches being greyed out, and they said that's because the phone has those 2 capabilities, but the carrier has to enable them.
I really love this phone, especially in comparison to the Mi 9 (even tho the Mi 9 is a good phone). I love the software better (even with the weird quirks that it has), and the value proposition is quite good. I really don't want to have to get a 3rd new phone in one year. If anyone has any ideas/help that would be greatly appreciated.
Thank you
[Edit]: P.S. I think this is partly a problem with LG, and partly with the carriers. I suspect that LG messed up with the IMEI/etc and other important identifiers as to what the device is, what exact version (i.e. LM-G850UM, etc) of a particular model (i.e. LG G8X Thinq Dual Screen, etc). This leads to the cell carrier's infrastructure seeing this phone as incompatible (doesn't see LTE Band 12, when it really is. The cell carriers, (from my own experience with 2 Ting Reps, and from what others have said on other forum threads), can't or won't solve this problem, even tho it may be solvable. From what I have seen on other forums, some got it solved by the cell carrier entering codes on the phone and doing something on their side. If LG and the all the networks would talk to each about this problem and get it solved if possible that would be awesome...
Update - 11/04/2020:
It seems I unintentionally bought a G8X with the Canadian rom LMG850UM20e. I am doubtful, but is the hardware the same or similar enough to flash the USA unlocked rom LMG850QM? Or is there something else I can do to make the Ting network allow VoLTE? As far as I can tell, the Canadian model still supports VoLTE LTE Band 12, but correct me if I'm wrong.
Update - 11/05/2020:
Ting says that my phone has LTE Band 12 and therefore VoLTE, but that will only work on ATT. A bit confusing because (like I said) the particular rom on my phone is Canadian (LMG850UM20e), so why ATT? The explanation for that, it seems is that ATT, (and Sprint), and the unlocked Canadian version have the same sub-model: LMG850UM. The USA unlocked version has a different sub-model (LMG850QM), the rest of the world has yet another sub-model (LMQ850EMW). There are around 15 different versions it seems; see this reddit post on the different models: (can't post the link yet) title: "Hey G8X owner, what is the submodel number and regional code of your unit? And where did you buy it from? I am trying to complete this list, also relating to timing of security updates and Android 10 release." posted in r/LG G8X
It seems like all the versions (LMG850......) have the same hardware, the only difference are the roms, which seem artificially disable certain capabilities of the phone. I am pretty sure my phone would do VoLTE just fine on Ting (or most other carriers). The thing wrong here, I think, is that the IMEI and other specific identifiers of the phone artificially show that the phone does not have the functionality, so the networks don't enable it. It also seems like LG made an agreement or something with ATT as well as Sprint (separately), to release carrier-specific version (as most brands seem to do), and that the phone would fully work on their respective networks and MVNOs, at least the versions in the LMG850UM sub model group, and the USA unlocked sub-model group. LG and T-Mobile seem to have come to no such *official* agreement, unfortunately. I am wondering any of the versions work with T-Mobile and it's MVNOs out of the box, some *modifications* may have to be done in order to get it working on TM towers. There may also be unintentional bugs in some or all roms that are possibly causing, or more likely, adding on to the problem.
Obviously, I am still trying to find my around this problem. I'm considering flashing a USA unlocked rom (LMG850QM sub-model), though not sure if that's possible, or if it'll change what the IMEI and the other specific identifiers tell the cell carrier about compatibility. I also wonder if carriers have the ability to override the artificial restrictions. There is also one report of T-Mobile supposedly fixing the same/similar problem with Sprint for a customer, see u/Veshtarii's comments on this reddit post: (can't post link yet) title: "LG G8X unlocked models having issues with US carriers." Posted in r/LGG8X. Another reddit user used a cheap Tracfone sim card to make his phone work on T-Mobile: (can't post link yet) title: "Tutorial: How to Update eBay Unlocked ATT / AT&T LG G8x" Posted in r/LGG8X. I am unsure if he also has VoLTE working.
Update - 11/06/2020
I'm done with this... It is pretty much impossible. I commented on the "Tutorial: How to Update eBay Unlocked ATT / AT&T LG G8x" post, and the OP responded and said he can't get VoLTE working, even with doing that update. The only thing that could possibly work, is flashing the USA unlocked sub-model onto it. However I probably don't know enough to do it right, but the bigger reason is that it'll probably brick it. I've realized, and should realized when I was doing the research for a new phone, that ATT and TMO's VoLTE/Wifi Calling work differently. They both use propriety coding, which they license to each brand to use in the models they both come to agreement on, and a similar agreement with each MVNO under their towers. LG and TMO seem to have made no such agreement for the G8X, therefore in all practicality, no G8X will work on any of their towers. Also, I called H2O Wireless just to see if my phone works with them, but they said my IMEI is not compatible; so I'm not the Canadian model that I have works in the US at all, that makes me think that not even the versions inside each sub-model aren't even compatible with each other. There is that one situation I mentioned, where the person who was having problems with Sprint before the merger, took it to TMO after the merger and the TMO tech fixed it for him. But I think he must've been having a different problem, because his phone is probably still technically running on Sprint towers. Sprint made the agreement with LG, so VoLTE would work in that instance. Flashing is practically not a solution for most people.
I should've done more research than I did before buying the phone. That is the moral of this story; make sure you do all your "homework" before buying any phone anywhere but the shop of the carrier you are using (or plan to use). That leads me to my number one complaint with phone brands and especially cell carriers as whole: they make it incredibly annoying, often difficult, and confusing to find a compatible phone that isn't on the carrier store. And the problem with that is that everything in any carriers' stores is everything is stupidly overpriced, and then they get you hooked with pricey deals you don't want. If you're reading this, you're most likely like me, you know better than to spend more than you have to on a phone and plan in the carrier store, you know (or at least kinda know) how to get past that. I get that cell carriers want to make money, but I tell you, this is too far. Anyways, the point is, there is no immediate solution, in other words, your only worthwhile solution is prevention, doing a bunch of research. I'm done with this... I'm returning this phone and getting the vanilla G8...
I have the LMG850QM. It has no VOLTE icons while in call even if on band 12. It uses HD+ and that will be shown in dialer during call. Internet does work while in call so believe that it is working. The switches are on like yours but greyed out. Wi-fi calling does work. By turning on airplane mode and then turning back on wifi the dialer will show that calls are being made over Wifi. The OnePlus 6T has VoWifi icons in status bar and this phone doesn't. I will say that this phone gets service in buildings where neither of my 6t's would have service.

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