Huawei Mate 10 Lite sound problems - Huawei Mate 10 Questions & Answers

Hello! I've searched everywhere for answers and fixes about my problem, but unfortunetly I didn't find anything.
Problem 1: Since I installed the latest update to Oreo [RNE-L21I 8.0.0.332 (C432)] I have problem with the stock EQ, and others from the Play Store - when bass boost is turned on, the sound from headphones is awful. When bass boost is turned off this issue disappears, but is annoying since I really enjoyed the sound before installing this update. I tried different pairs of headphones, different EQ apps, restarting, Hard resseting, etc. no fix unless I turn off bass boost.
Problem 2: When I connect my phone via AUX cable to my car, home subwoofer or anything like that music play normally for 2-3 mins then somehow volume is turned down (and when I check is turned to the max, so it's not that the volume is turned down to protect the hearing) and the only fix is to get out the cable and insert it again. This is also really annoying, because I can't listen to one song normally. Yes, I tried different cable (like I already said it happens to different devices), hard resseting and etc. And yes, the problem is still on when I use the stock music app, YouTube and other apps, so it's not an issue with the app. I also found out that my dad has the same issue with his Huawei Y5 II.
I really look forward to any fix since I really enjoy this phone, it's been only a month since I bought it and yes, it is in warranty but I want to try anything that I can do to fix this before I send it.

Related

[Q] Sound issues with LG Optimus M!

So recently I bought an LG Optimus M from this guy on Craiglist. He used the phone for about 2 months, for basic things like calling, texting, and light web browsing. But suddenly one day the sound stopped working. I bought the phone for $30 since I want to use it as a wifi only device for music, apps, games, internet, and videos. The phone was on the default ROM with no user downloaded apps.
So when I got the phone, whenever I would adjust the ringer volume, the earpiece would start to make this weird hissing/vacuum noise. This would go on until the phone was restarted.
The speaker and mic don't work. Music and videos simply don't play any sound. Google voice search says no sound was heard. Using earphones (apple earphones with mic and remote) didn't help either, but I noticed the phone recognized when earphones were removed, by auto-pausing videos.
I thought it might be a kernel problem, so I rooted it and installed Cyanogen 7.1 (CM7). This didn't fix the problem.
After sometime though, I went to record a video. I opened it on the computer and noticed the sound recorded too o_o ! I then tested out my earphones, and well what do you know, they worked! Well, the left side was fine but the right side had really low volume. (they worked fine on other devices though). So something is weird about this phone.
After an hour the problem came back again. And I noticed something, there is a headset icon on the status bar, indicating that a headset is plugged in, yet I have nothing plugged in and no bluetooth devices connected.
Help? D: For the most part I at least want earphones to work on it ...

[Q] Rear Speaker Intermittently Stops Working

Hello, I am a new user here.
I have a strange problem with my Bolt where at times the rear speaker plays all streams (alarm, notification, ringtone, media, etc.) so quietly that I have to put my ear directly next to the speaker to hear anything. At random times the speaker decides to play at normal volume again. I do not really hear a crackling sound so it seems the speaker is not blown.
The issue occurred when I was using SynergyROM for Thunderbolt r264, but the issue still occurs when I do a nandroid restore to a ROM I flashed previously when the problem did not occur. I am now using CyanogenMod 7.1.1 for Thunderbolt and yes, I am rooted.
The headphone jack works fine, so I'm guessing it has nothing to do with the system volume control. However, the problem sometimes occurs as soon as I plug in my headphones and then unplug them.
Does anyone know what I can do besides taking my phone to Verizon (my carrier) or a phone repair shop to fix this?
I have this same problem. I would also like to know what the cause is. It is very annoying because most of the time, I cannot hear my phone ring.
I think this may have something to do with the system thinking that headphones are still plugged in. I am running a Theoryrom based off of CM7 and if I go into the CyanogenMod settings in the sound menu and check the boxes for notifications, ring tones, and alarms to always play on speaker, all of a sudden the speaker volume seems to have improved. Something you may try. If it happens again on mine (which it will) I will see if I can figure out what the problem is.
Nevermind, it went back to being quiet, and that doesn't seem to fix it. Must have been a fluke.
It seems like there is no indication of when it will happen. Is it a hardware issue or an issue with the Android system and plugging in a headset?
My initial guess would be that it is a hardware issue. I have tried flashing new and different ROMs ranging from Sense base DasBAMF roms to AOSP based liquid roms and the problem persists even after a flash, which to me would indicate that it is not an issue with the Android system.
The last time it came and went for me had nothing to do with plugging or unplgging a headset. I have no idea what is going on.
Ok, so my speaker came back this morning, and I did notice one potentially related thing when it happened. Just before it came back, the DSPManager application force closed. I wonder if something is wonky with that program. If you are still having issues, could you try to force close, uninstall, or freeze (using Titanium) the DSPManager application to see if your speaker volume comes back?
Update: Nope, not it. Must be hardware.
The strange part about this problem is that nothing wrong seems to be happening with the software when the sound comes back on. Also, I have to play music constantly in order for the sound to come back on. It doesn't seem like the speaker is blown out... there is no crackling sound. The sound is just really really quiet.
Alright, I finally decided to replace the speaker unit inside my phone because it would no longer go back to the original volume. It seems my hunch was right. The new speaker is working perfectly now.

[Q] Very weird and frustrating volume issue

Hello all,
I am experiencing a very weird volume issue. I'm debating sending the phone in for the insurance, but I heard that this phone has stopped being sent back as a replacement, my buddy with the same one had to pick a different one. So I would like to find a workaround
Problem:
The volume is inconsistent, very much so, but only at very intermittent times, sometimes frequently. It starts at one of the two levels, low and high, and switches between the two sometimes 5 times in a few min or once every few day. it occurs across every application and every re-install of the venom rom.
It is a problem because 1. it is annoying, and 2.I have a very loud sound system in my car.
Normal loud listening volume is around 20-23 out of 35. i can turn it all the way up with no distortion and it is extremely loud at this point, loud enough to damage ears easily. When I turn it up that loud(at festivals) I like to wear earplugs in it. When I'm just driving I don't need it that loud, but I always ride to taste with the volume. Sometimes i don't look at the volume level on my car, the volume on my phone is up all the way but it has decided to take a low level to start today. While driving and not looking at the volume, just listening to it, i will usually set my volume at 33-35, then the phone decides to jump to it's loud setting making me cringe and swerve in pain and surprise as I sound like a rattling venue driving around. I have mostly solved this by just using my ipod. But I really like having spotify and pandora in there. plus android kicks ass, my ipod feels like a backup hard drive in it's waterproof case
Have Tried:
Pushing volume button up(does nothing when low)
Rebooting
Re-installing os
Bluetooth vs aux (both same problem)
resetting Bluetooth connection
removing and and pushing in headphones
placing a call
Guess:
it appears to not affect calls or ringer volume, just media volume, even speakerphone is unaffected. my guess is something in the audio processing section due to it affecting bluetooth and aux out. I have ruled out speaker, installed programs, connection type, time of day, specific mp3's, temperature, movement and what i'm doing on it. It is really stumping me, usually I can figure out what is broken on the inside of things hardware related, but I don't know the inner workings of this phone exactly.
Would like:
To know what is actually going on. A fix would be awesome, but I mainly want to know what it could possibly be. It has confused me for too long.
To know if the phone can be replaced for the same model to hold out until next summer
Would not like:
To be told to just get a new phone. I like this one and the rom on it. plus i already paid for it and a new battery. i will live with the issue until next summer if need be
Any ideas?
Which media player are you using? Since it only occurs during media playback perhaps a different media player will give you some insight
j13smiley said:
Which media player are you using? Since it only occurs during media playback perhaps a different media player will give you some insight
Click to expand...
Click to collapse
I usually use power amp.
Though the problem occurs across that, the stock media player, Pandora, spotify, youtube, flash videos. pretty much everything except for calls and ringer.
Try using a app that (re)sets the volume every time you connect to the radio via Bluetooth. I use a car dock that automatically launches my car app (car home ultra) when the phone is inserted, and the app then automatically sets the Bluetooth media volume to a preset volume every time.
Sent from my Fireball using Tapatalk Pro

[Q] Popping sound between songs

So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
irishfan3124 said:
So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
Click to expand...
Click to collapse
Try resetting your phone if it stops the problem, otherwise, try flashing stock firmware, this will not trip your knox. If the issue is not resolved, return the handset for a replacement.
irishfan3124 said:
So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
Click to expand...
Click to collapse
Are you using Bluetooth? Could be an interference somewhere or your volume on the phone is turned up too loud.
Sent from my SM-G900T using Tapatalk
irishfan3124 said:
So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
Click to expand...
Click to collapse
Is your phone connected to your car's speaker? Or are you just playing the music over your phone?
irishfan3124 said:
So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
Click to expand...
Click to collapse
I have the same problem. It is not too often, but it does happen every once in a while. I notice it more when connected to car speakers (via cable, no bluetooth). I am not sure if it happens with (regular, no bluetooth) headphones.
My phone is also stock, no root or anything. I've noticed the first time I tried it. I am not sure if I need to return it or not...
finotti said:
I have the same problem. It is not too often, but it does happen every once in a while. I notice it more when connected to car speakers (via cable, no bluetooth). I am not sure if it happens with (regular, no bluetooth) headphones.
My phone is also stock, no root or anything. I've noticed the first time I tried it. I am not sure if I need to return it or not...
Click to expand...
Click to collapse
It might be the cables. Though I have not experienced this with my phone, my earphones used to have the popping sounds and then one day one side just totally went off only to reconnect occasionally when I move it to a right bendy position, with the poppy sounds. So it might be the cables.
Click, pop, or stutter.
irishfan3124 said:
So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
Click to expand...
Click to collapse
Yes, always happens when using bluetooth over car speaker system. Turning on the screen will stop it from happening. From the information I have found here and on the web, the power saving that samsung wrote to help conserve battery let's the CPU go into a low power state when the phone's screen has been off for a period of time. But if you happen to be streaming music, it will start to skip, pop, or stutter. If you turn the screen on for a short period, don't even have to unlock the lock screen, it will stop misbehaving for the same short period of time. However, if you plug your phone in while driving, you can just leave the screen on and you should not experience the problem. Hope this helps, you can google it for more information.
Pop Issue solved.
I've solved the issue. The reason that it makes a pop sound in between songs, is because when power saving mode is on, it is turning off the speaker in between songs. Just turn off "power saving" mode in your settings pull down on your Samsung, and it won't make a pop sound anymore.
pamplemoose5 said:
I've solved the issue. The reason that it makes a pop sound in between songs, is because when power saving mode is on, it is turning off the speaker in between songs. Just turn off "power saving" mode in your settings pull down on your Samsung, and it won't make a pop sound anymore.
Click to expand...
Click to collapse
I am encountering the same problem on my Verizon Galaxy S5. There is a popping noise (actually it is a double "pop pop" sound) when switching tracks (occurs in Samsung music player as well as Google Play Music). It's also noticeable when muting/unmuting the phone, and when the phone screen seems to go off. I have disabled power saving features as suggested, but the problem remains.
The problem is not noticeable on headphones (but could be due to the lower volume levels of headphones). It IS noticeable when I use the phone with an AUX cable in my car, and extremely bad on the PA loudspeaker system I use for work (I'm a dance teacher, and have generally used my phone as a music player). This is very annoying, and not what I would expect from Samsung's "flagship" phone.
I did a factory reset as suggested by Samsung tech support. Still have the problem.
I took the phone into Verizon's corporate store in SF, and the Verizon staff member recreated the problem with his own S5 too, suggesting this problem is inherent in all S5s.
What baffles me is the lack of a large number of complaints on message boards and the Samsung support forum. Doesn't anyone use their cell phone to play music at birthday parties, weddings, etc? I would have expected more outcry about this.
Any help appreciated!
Guys I am having the same issue with my S5. It is strange there is not enough complaints on it from people!
I have talked to Samsung about it and they don't believe such a huge bug!
Has any body solved this issue?
popping noise driving me mad on s5!
I have the same problem with a new s5 from 3 network. It's highly annoying and doesn't seem to matter which music player is used, power saver on or off and volume low or high on the phone or external speaker via an auxiliary cable. The same cable might I add I used for months for my S3. This just adds to annoying aspects to the s5 and I'm already looking for alternatives to Samsung even though my contract still has 23 months left! A fix for this is needed and will send the handset back for replacement if I have to!
They're was a setting inside one of the system files you could edit to help with the popping sound. I'll try to find the thread and post it up.
OK thanks. I have reluctantly factory reset and the noise is still there sometimes so others have found reset doesn't work. Will look at settings if you can find the thread.
I can't find it but I know it had to do with the mixer_paths.xml file. I'm just not sure what needed to be edited. I'll keep looking tho.
I'm having the same problem . Only when I skip to the next song and it is only out of the left channel.
Popping sound when skipping songs
Have you tried enabling the equaliser in settings under audio effects, as this has resolved the issue for me.
I have the problem as well. Its freaking ridiculous. I thought it was my music player for the longest time. I don't believe I had the issue when I first got the phone, but I really don't remember. I don't have power saving on and it doesn't happen all the time either. But it only happens at song changes or pause/unpause. I get the same double pop as nathandias described. Its bothering me a ton.
i was thinking it would be nice if people recorded the sound (standard audio cable from phone jack to line-in or mic of a computer)
it would be strange for it to be happening across such varied android versions (start of thread is when 4.4 was used, you can have 6 now with cyanogenmod, 5.1.1 from samsung, etc)
Hi,
I have the same problem, it's really annoying! I cannot understand why not much more people are complaining about this. It shouldn't be a problem in a Smartphone today! My Samsung S III didn't have this issue.
I made a video so you can see what we are talking about: Link deleted Unfortunately, I am not allowed to post a link here. You find it on Youtube entitled "Samsung S5 SM-G900F, popping sound between songs".
Did anyone find a solution? Thank you.
Hi. OP was a while ago! The solution was to use a logitech Bluetooth reciever connected to my 5.1 speaker system. Turns out it stops the annoying noise and for me with my s5 had better and louder sound quality. Well worth the purchase!
https://www.amazon.co.uk/Logitech-Bluetooth-Receiver-Audio-Adapter/dp/B00IJYG4FY

Bluetooth Audio issue

I have this little problem with my new Huawei.
(I have a Mate 10 Pro, couldn't find a section for that specific model)
Whenever I connect it to my car or Bluetooth headphones, the audio from my phone will randomly switch from my car speakers or my headphones to the phone speakers. The only way to get it outputting audio through the Bluetooth device again, is by reseting my Bluetooth connection. However, it does this every time and its driving me insane.
Can someone help me with this? Thanks in advance.
Hello
Try to remove all bluetooth devices associated on your phone.
Then associate Bluetooth with your car
Do not try to associate other devices for the moment.
Then try to listen music from your car to speakers of your car
If it's ok, then associate other devices and try again to watch if all is allright
This is a known bug that has been around since release, there is nothing you could do to fix it.
This is by far worst Bluetooth implementation I ever saw in android
On top of Your problem mine stops sending call logs to the car randomly and restart or re pair are only option to mend it
So strange ! I'have never had problems with bluetooth audio with my car !
Except if decide to receive the conversations sound on my Bluetooth smartwach.
Android don't like to have 2 bluetooth devices connected for sound at the same time
All the top cell phones are having blue tooth issues...just google it. It is not unique to this phone.
I have the same phone and issue and this is still not fixed ! Has someone found a workaround?
My mate 10 Pro works fine in my car, no issues at all. It works fine on Android Auto too. Yet in my parents' car, Android Auto won't work at all; I just get a black screen.
I guess these problems are often between two specific pieces of hardware rather than a general fault with the phone, so quite difficult for manufacturers like Huawei to fix everything. But if I had my parents' car, I'd be pretty pissed!
This is a known issue with EMUI and it has to do with EMUI killing processes in the background in the name of battery optimization. If your music player is in the background or your screen is turned off, EMUI will situationally kill or freeze bluetooth/audio related processes.
If rooted, use either Titanium Backup or Service Disabler to freeze/disable the Power Genius app. This app is responsible for EMUI's battery optimization measures (but the battery life on my Mediapad improved when I disabled it). If not rooted, you might or might not be able to do this via adb.
Other solutions include plugging in a charger, or leaving your screen on.
(edit - you have to reboot after disabling Power Genius, merely disabling it will not immediately change anything)

Categories

Resources